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tobfy.f and JS/Medfos.A Trojan


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Hello All,

I'm hoping someone can help me the 2 issues i've listed in the title. I noticed the "tobfy.f yesterday when my Microsoft Security Essentials threat box opened up and said "threat detected-no further action required". It happened twice within 5 minutes before getting the "FBI computer locked screen" I shut it down, booted in Safe Mode, ran Malwarebytes (full scan). It detected and removed 5 items. I restarted normal then ran MSE again. It detected the threat again and almost instantly, I got the same "FBI locked screen". I ran Malwarebytes a second time in safe mode and detected and removed 6 items this time. I then booted the PC from a flash drive with windows defender offline installed. This scan turned up the JS/Medfos.A trojan, which, according to defender,was successfully removed.

Now, the problem i'm having is, i am still getting google redirects along with anywhere from 4-8 "iexplorer" processes running in my task manager (i have iexplorer but dont use it so i'm guessing the multiple processes are related to this viruses) . I'm also getting "rundll and iexplorer has stopped working" messages.

I am currently running the MSE full scan a third time and so far i have not gotten the "FBI locked screen"

I apologize for the long description but i wanted to give the details of what i have tried doing to resolve this issue in hopes of giving a little insight to anyone who may be kind enough to help me. Any help is greatly appreciated. Thank you.

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  • Staff

Hello JP_Auto

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

Gringo

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Hi Gringo,

Thank you very much for your fast reply. I did as you instructed and i attached both logs.

As an update to my first post, MSE completed a full scan in normal start-up mode (no "FBI lockout screen"). It detected the same "JS/Medfos.A" trojan as Defender Offline did. I removed it and restarted PC but it still has redirect issues, numerous iexplorer processes running and Rundll32 crashing. Just wanted to pass that info along. Thanks Again.

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.6001.19418 BrowserJavaVersion: 10.17.2

Run by Purcell at 22:33:23 on 2013-05-29

Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2814.1341 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\nvvsvc.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\System32\regsvr32.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe

C:\Program Files\SMINST\BLService.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\McAfee\Common Framework\naPrdMgr.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe

C:\Program Files\Yahoo!\Companion\Installs\cpn2\ytbb.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\wbem\wmiprvse.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k hpdevmgmt

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.yahoo.com/

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb

uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - c:\program files\yahoo!\companion\installs\cpn2\YTNavAssist.dll

mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

dURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton internet security\engine\16.7.2.10\CoIEPlg.dll

BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton internet security\engine\16.7.2.10\IPSBHO.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\16.7.2.10\CoIEPlg.dll

TB: AIM Toolbar: {61539ECD-CC67-4437-A03C-9AACCBD14326} - c:\program files\aim toolbar\aimtb.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton internet security\engine\16.7.2.10\CoIEPlg.dll

TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll

TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [Leadertech] RegSVR32.exe c:\users\purcell\appdata\local\leadertech\hywhmsco.dll

uRun: [acmsp] "c:\windows\system32\rundll32.exe" "c:\users\purcell\appdata\roaming\acmsp.dll",UnpackTuple

uRun: [srobc] "c:\windows\system32\rundll32.exe" "c:\users\purcell\appdata\roaming\srobc.dll",_mystrnicmp

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [updateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"

mRun: [updatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"

mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

mRun: [updateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"

mRun: [updatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"

mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe

mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

StartupFolder: c:\users\purcell\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: &AIM Toolbar Search - c:\programdata\aim toolbar\ietoolbar\resources\en-us\local\search.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll

IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 10.0.0.1

TCP: Interfaces\{7B7B3669-7C2C-4B3C-B6A8-9EC08B92446A} : DHCPNameServer = 172.168.37.1

TCP: Interfaces\{D80E6B7D-3E92-44ED-AE11-96E8BE06D67D} : DHCPNameServer = 10.0.0.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.7.2.10\CoIEPlg.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\purcell\appdata\roaming\mozilla\firefox\profiles\mnjl5j50.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_202.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

FF - ExtSQL: 2013-05-29 22:22; {e5aadfdc-c7ed-11e2-8275-b8ac6f996f26}; c:\users\purcell\appdata\roaming\mozilla\firefox\profiles\mnjl5j50.default\extensions\{e5aadfdc-c7ed-11e2-8275-b8ac6f996f26}.xpi

FF - ExtSQL: !HIDDEN! 2010-06-09 20:01; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]

R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2011-2-2 15672]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1007020.00a\SymEFA.sys [2009-8-20 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1007020.00a\BHDrvx86.sys [2009-8-20 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1007020.00a\cchpx86.sys [2009-8-20 482432]

R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090730.003\IDSvix86.sys [2009-8-6 293424]

R1 MpKsle647a9c5;MpKsle647a9c5;c:\programdata\microsoft\microsoft antimalware\definition updates\{084ce0a3-07ff-4695-96a1-94d54ddbc781}\MpKsle647a9c5.sys [2013-5-29 29904]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-3-14 103744]

R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 100328]

R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.7.2.10\ccSvcHst.exe [2009-8-20 117640]

R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2009-4-20 365952]

R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-4-20 193840]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-7-26 101936]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2013-05-30 02:23:00 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{084ce0a3-07ff-4695-96a1-94d54ddbc781}\MpKsle647a9c5.sys

2013-05-29 08:07:32 -------- d-----w- c:\windows\Microsoft Antimalware

2013-05-29 02:09:18 0 ----a-w- c:\users\purcell\java.exe

2013-05-29 02:08:30 69632 ----a-w- c:\users\purcell\acrobatreader.exe

2013-05-29 02:08:12 0 ----a-w- c:\users\purcell\acrobat.exe

2013-05-29 02:07:08 69632 ----a-w- c:\users\purcell\flashplayer.exe

2013-05-29 01:50:40 66523 ----a-w- c:\users\purcell\mstsc.exe

2013-05-28 23:26:06 503808 ----a-w- c:\users\purcell\appdata\roaming\srobc.dll

2013-05-28 23:25:51 884736 ----a-w- c:\users\purcell\appdata\roaming\acmsp.dll

2013-05-28 23:24:18 0 ----a-w- c:\users\purcell\opera.exe

2013-05-28 23:24:14 0 ----a-w- c:\users\purcell\jucheck.exe

2013-05-28 21:37:53 0 ----a-w- c:\users\purcell\msconfig.exe

2013-05-28 13:25:59 7016152 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{084ce0a3-07ff-4695-96a1-94d54ddbc781}\mpengine.dll

2013-05-27 02:11:50 7016152 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-05-24 01:36:38 262552 ----a-w- c:\program files\mozilla firefox\browser\components\browsercomps.dll

2013-05-21 05:15:22 724464 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2e8322cb-e6c1-4cf2-8a64-53dd35882427}\gapaengine.dll

2013-05-15 02:50:04 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-05-15 02:50:04 37376 ----a-w- c:\windows\system32\cdd.dll

.

==================== Find3M ====================

.

2013-05-15 17:20:51 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-05-15 17:20:50 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-05-05 19:58:35 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2013-05-02 15:28:50 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-04-09 01:36:18 2049024 ----a-w- c:\windows\system32\win32k.sys

2013-04-04 18:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-04 10:10:30 916480 ----a-w- c:\windows\system32\wininet.dll

2013-04-04 10:04:49 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-04-04 10:04:24 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2013-04-04 10:04:07 71680 ----a-w- c:\windows\system32\iesetup.dll

2013-04-04 10:04:07 109056 ----a-w- c:\windows\system32\iesysprep.dll

2013-04-04 08:23:20 385024 ----a-w- c:\windows\system32\html.iec

2013-04-04 06:43:00 133632 ----a-w- c:\windows\system32\ieUnatt.exe

2013-03-27 05:02:20 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-27 05:02:04 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-03-27 05:02:04 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-03-11 13:25:50 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-03-11 13:25:50 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-09 03:45:04 49152 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-09 01:28:08 64000 ----a-w- c:\windows\system32\smss.exe

2013-03-08 03:53:50 376320 ----a-w- c:\windows\system32\winsrv.dll

2013-03-08 03:52:22 2067968 ----a-w- c:\windows\system32\mstscax.dll

2013-03-03 19:07:52 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys

.

============= FINISH: 22:40:05.53 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Basic

Boot Device: \Device\HarddiskVolume1

Install Date: 5/23/2009 4:24:05 AM

System Uptime: 5/29/2013 10:20:00 PM (0 hours ago)

.

Motherboard: Wistron | | 303C

Processor: AMD Sempron SI-42 | Socket A | 2100/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 139 GiB total, 74.666 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 1.768 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

32 Bit HP CIO Components Installer

7-Zip 4.65

Acrobat.com

Activation Assistant for the 2007 Microsoft Office suites

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Bridge 1.0

Adobe Common File Installer

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Help Center 1.0

Adobe Illustrator CS2

Adobe Photoshop 7.0

Adobe Reader X (10.1.6)

Adobe Shockwave Player

Adobe Stock Photos 1.0

Adobe SVG Viewer 3.0

Advanced SystemCare 3

AIM Toolbar

AMP Font Viewer

Atheros Driver Installation Program

BufferChm

CCleaner

Compatibility Pack for the 2007 Office system

Conexant HD Audio

Copy

CustomerResearchQFolder

CyberLink DVD Suite

Destination Component

DeviceDiscovery

DeviceManagementQFolder

DJ_AIO_03_F4200_ProductContext

DJ_AIO_03_F4200_Software

DJ_AIO_03_F4200_Software_Min

Download Updater (AOL LLC)

ESU for Microsoft Vista

eSupportQFolder

FontCreator 5.6

GPBaseService

HDAUDIO Soft Data Fax Modem with SmartCP

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Active Support Library

HP Customer Experience Enhancements

HP Customer Participation Program 10.0

HP Deskjet F4200 All-In-One Driver Software 10.0 Rel .3

HP Doc Viewer

HP DVD Play 3.7

HP Help and Support

HP Imaging Device Functions 10.0

HP Photosmart Essential 2.5

HP Quick Launch Buttons 6.40 H2

HP Smart Web Printing 4.60

HP Solution Center 10.0

HP Total Care Advisor

HP Total Care Setup

HP Update

HP User Guides 0118

HP Wireless Assistant

HPAsset component for HP Active Support Library

HPNetworkAssistant

HPProductAssistant

HPSSupply

Inkscape 0.48.0

Java 7 Update 17

Java Auto Updater

Java 6 Update 7

Juno Preloader

LabelPrint

Logitech QuickCam Driver Package

Logitech Vid

Logitech Webcam Software

Malwarebytes Anti-Malware version 1.75.0.1300

MarketResearch

McAfee Agent

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Live Search Toolbar

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft Works

Mozilla Firefox 21.0 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee Reveal

My HP Games

NetWaiting

NetZero Preloader

Norton Internet Security

NVIDIA Drivers

OGA Notifier 2.0.0048.0

PokerStars.net

Power2Go

PowerDirector

PSSWCORE

PVSonyDll

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Shop for HP Supplies

SignBlazer Elements for USCutter release 6.0.21

SignBlazer5.5 XP buttons

SignCut (remove only)

SmartWebPrinting

SolutionCenter

Spelling Dictionaries Support For Adobe Reader 9

SPORE Creature Creator Trial Edition

Status

Synaptics Pointing Device Driver

Toolbox

TrayApp

UnloadSupport

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817359) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VideoToolkit01

WebReg

Yahoo! Detect

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

.

==== End Of File ===========================

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  • Staff

Hello JP_Auto

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
    Hello XXX
    These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.
    -AdwCleaner-
    Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[s1].txt as well.

    -Junkware-Removal-Tool-

    Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    When they are complete let me have the two reports and let me know how things are running.

    Gringo

    [*]Shortly after two logs will appear:

    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

Gringo

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Hi again,

I ran the Adw cleaner with no problems and i am attaching that file. The JRT program made it to "checking registry" and stayed there for over 8 hours. I wasnt sure if that amount of time was normal or not so i closed it and restarted pc.

Things are still running the same, only difference i notice is that it seems to take a few minutes longer than usual to connect to the internet.

Thanks again

# Updated 16/05/2013 by Xplode

# Operating system : Windows Vista Home Basic Service Pack 2 (32 bits)

# User : Purcell - PURCELL-PC

# Boot Mode : Normal

# Running from : C:\Users\Purcell\Desktop\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

Folder Deleted : C:\Program Files\Common Files\Software Update Utility

Folder Deleted : C:\Program Files\Viewpoint

Folder Deleted : C:\ProgramData\Viewpoint

Folder Deleted : C:\Users\Purcell\AppData\LocalLow\AVG Security Toolbar

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager

Key Deleted : HKLM\Software\Viewpoint

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19418

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Purcell\AppData\Roaming\Mozilla\Firefox\Profiles\mnjl5j50.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [4109 octets] - [29/05/2013 23:19:51]

########## EOF - C:\AdwCleaner[s1].txt - [4169 octets] ##########

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  • Staff

Hello JP_Auto

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Alrighty, i only noticed one "problem" after downloading Combofix. The moment i double clicked it and the scan window opened with the blue background and administrator at top left, i received a msg from microsoft windows saying "pev.3xe stopped working". The only option was to close that program, so i did so and Combofix scan finished successfully.

The computer did not restart, nor did i restart it manually but it does seem to be "less laggy". I did notice that i still have multiple iexplorer processes running, tho my total processes went down to 71 (roughly where it was before this virus) as opposed to the 82-84 its been showing. I am also still having the google redirects. I don't know if that has relevance or not but i dont have much info to go by as far i problems that i am noticing.

Here is the Combofix log and once again, Thank you so much for your help so far.

ComboFix 13-05-30.02 - Purcell 05/30/2013 11:51:57.1.1 - x86

Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.2814.1647 [GMT -4:00]

Running from: c:\users\Purcell\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\36691704

c:\users\Purcell\acrobat.exe

c:\users\Purcell\acrobatreader.exe

c:\users\Purcell\AppData\Roaming\acmsp.dll

c:\users\Purcell\AppData\Roaming\skype.ini

c:\users\Purcell\AppData\Roaming\srobc.dll

c:\users\Purcell\flashplayer.exe

c:\users\Purcell\java.exe

c:\users\Purcell\jucheck.exe

c:\users\Purcell\msconfig.exe

c:\users\Purcell\mstsc.exe

c:\users\Purcell\opera.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-04-28 to 2013-05-30 )))))))))))))))))))))))))))))))

.

.

2013-05-30 16:07 . 2013-05-30 16:07 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-30 11:45 . 2013-05-13 06:19 7016152 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{F4EDC2CF-443B-48C6-B327-9F26719EED76}\mpengine.dll

2013-05-30 03:37 . 2013-05-30 03:37 -------- d-----w- c:\windows\ERUNT

2013-05-30 03:37 . 2013-05-30 03:37 -------- d-----w- C:\JRT

2013-05-29 08:07 . 2013-05-29 08:07 -------- d-----w- c:\windows\Microsoft Antimalware

2013-05-28 13:25 . 2013-05-13 06:19 7016152 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-05-21 05:15 . 2013-05-21 05:10 724464 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2E8322CB-E6C1-4CF2-8A64-53DD35882427}\gapaengine.dll

2013-05-15 02:50 . 2013-04-15 14:20 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-05-15 02:50 . 2013-04-13 10:56 37376 ----a-w- c:\windows\system32\cdd.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-15 17:20 . 2012-11-04 18:10 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-05-15 17:20 . 2011-12-27 00:51 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-05-02 15:28 . 2010-09-23 01:10 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-04-23 19:29 . 2011-03-25 07:13 706640 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll

2013-04-04 18:50 . 2011-05-16 00:13 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-27 05:02 . 2013-03-27 05:03 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-27 05:02 . 2013-03-27 05:03 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-03-27 05:02 . 2010-11-20 20:25 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-03-11 13:25 . 2013-04-10 02:28 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-03-11 13:25 . 2013-04-10 02:28 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-09 03:45 . 2013-04-10 02:28 49152 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-09 01:28 . 2013-04-10 02:28 64000 ----a-w- c:\windows\system32\smss.exe

2013-03-08 03:53 . 2013-04-10 02:27 376320 ----a-w- c:\windows\system32\winsrv.dll

2013-03-08 03:52 . 2013-04-10 02:27 2067968 ----a-w- c:\windows\system32\mstscax.dll

2013-03-03 19:07 . 2013-04-10 02:28 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files\Yahoo!\Companion\Installs\cpn2\YTNavAssist.dll" [2011-01-21 213816]

.

[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]

[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin.1]

[HKEY_CLASSES_ROOT\TypeLib\{A31F34A1-EBD2-45A2-BF6D-231C1B987CC8}]

[HKEY_CLASSES_ROOT\YTNavAssist.YTNavAssistPlugin]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

"Leadertech"="c:\users\Purcell\AppData\Local\Leadertech\hywhmsco.dll" [2013-05-28 700416]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]

"UpdateLBPShortCut"="c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]

"UpdatePSTShortCut"="c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-10-07 210216]

"UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]

"UpdatePDIRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]

"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-15 49152]

"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-07-23 13797920]

"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]

"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

c:\users\Purcell\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2010-2-9 113664]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-30 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-04 17:20]

.

2013-05-30 c:\windows\Tasks\AWC Startup.job

- c:\program files\IObit\Advanced SystemCare 3\AWC.exe [2009-12-26 21:19]

.

2013-05-28 c:\windows\Tasks\HPCeeScheduleForPurcell.job

- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2009-04-20 18:34]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb

IE: &AIM Toolbar Search - c:\programdata\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 10.0.0.1

FF - ProfilePath - c:\users\Purcell\AppData\Roaming\Mozilla\Firefox\Profiles\mnjl5j50.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - ExtSQL: 2013-05-30 07:43; {e5aadfdc-c7ed-11e2-8275-b8ac6f996f26}; c:\users\Purcell\AppData\Roaming\Mozilla\Firefox\Profiles\mnjl5j50.default\extensions\{e5aadfdc-c7ed-11e2-8275-b8ac6f996f26}.xpi

FF - ExtSQL: !HIDDEN! 2010-06-09 20:01; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

HKCU-Run-acmsp - c:\users\Purcell\AppData\Roaming\acmsp.dll

HKCU-Run-srobc - c:\users\Purcell\AppData\Roaming\srobc.dll

SafeBoot-Wdf01000.sys

SafeBoot-WudfPf

SafeBoot-WudfRd

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-05-30 12:07

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\Norton Internet Security]

"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.7.2.10\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

Completion time: 2013-05-30 12:10:50

ComboFix-quarantined-files.txt 2013-05-30 16:10

.

Pre-Run: 79,839,711,232 bytes free

Post-Run: 79,792,029,696 bytes free

.

- - End Of File - - 086269A34A97E658EAA6653EA9DC9667

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  • Staff

Hello JP_Auto

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later

    [*]Please post the contents of OTL.txt in your next reply.

Gringo

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OTL logfile created on: 5/30/2013 12:50:52 PM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Purcell\Desktop

Windows Vista Home Basic Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation

Internet Explorer (Version = 8.0.6001.19418)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.75 Gb Total Physical Memory | 1.18 Gb Available Physical Memory | 42.79% Memory free

5.72 Gb Paging File | 4.22 Gb Available in Paging File | 73.85% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files

Drive C: | 138.69 Gb Total Space | 74.36 Gb Free Space | 53.62% Space Free | Partition Type: NTFS

Drive D: | 10.36 Gb Total Space | 1.77 Gb Free Space | 17.07% Space Free | Partition Type: NTFS

Computer Name: PURCELL-PC | User Name: Purcell | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Purcell\Desktop\OTL.exe (OldTimer Tools)

PRC - C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

PRC - c:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation)

PRC - C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)

PRC - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)

PRC - C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe (IObit)

PRC - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe (Symantec Corporation)

PRC - C:\Windows\explorer.exe (Microsoft Corporation)

PRC - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)

PRC - C:\Program Files\SMINST\BLService.exe ()

PRC - C:\Program Files\McAfee\Common Framework\naPrdMgr.exe (McAfee, Inc.)

PRC - C:\Program Files\McAfee\Common Framework\FrameworkService.exe (McAfee, Inc.)

PRC - C:\Windows\System32\regsvr32.exe (Microsoft Corporation)

========== Modules (No Company Name) ==========

MOD - C:\Program Files\Mozilla Firefox\mozjs.dll ()

MOD - C:\Program Files\IObit\Advanced SystemCare 3\winSkinD7R.bpl ()

MOD - C:\Program Files\IObit\Advanced SystemCare 3\CoolTrayIcon_D6plus.bpl ()

MOD - C:\Program Files\IObit\Advanced SystemCare 3\STFix.dll ()

MOD - C:\Program Files\IObit\Advanced SystemCare 3\NtfsData.dll ()

========== Services (SafeList) ==========

SRV - (MozillaMaintenance) -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)

SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)

SRV - (NisSrv) -- c:\Program Files\Microsoft Security Client\NisSrv.exe (Microsoft Corporation)

SRV - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe (Microsoft Corporation)

SRV - (AdobeARMservice) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)

SRV - (Norton Internet Security) -- C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe (Symantec Corporation)

SRV - (LVPrcSrv) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe (Logitech Inc.)

SRV - (YahooAUService) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)

SRV - (Recovery Service for Windows) -- C:\Program Files\SMINST\BLService.exe ()

SRV - (McAfeeFramework) -- C:\Program Files\McAfee\Common Framework\FrameworkService.exe (McAfee, Inc.)

SRV - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)

========== Driver Services (SafeList) ==========

DRV - (SYMREDRV) -- C:\Windows\system32\drivers\NIS\1000000.07D\SYMREDRV.SYS File not found

DRV - (SYMNDISV) -- C:\Windows\System32\Drivers\NIS\1005000.087\SYMNDISV.SYS File not found

DRV - (SYMFW) -- C:\Windows\System32\Drivers\NIS\1005000.087\SYMFW.SYS File not found

DRV - (SYMDNS) -- C:\Windows\system32\drivers\NIS\1000000.07D\SYMDNS.SYS File not found

DRV - (NwlnkFwd) -- system32\DRIVERS\nwlnkfwd.sys File not found

DRV - (NwlnkFlt) -- system32\DRIVERS\nwlnkflt.sys File not found

DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090825.004\NAVEX15.SYS File not found

DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20090825.004\NAVENG.SYS File not found

DRV - (MpKsle367971c) -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{232B51DC-55DB-44E7-ADBE-E5A318FCE2D3}\MpKsle367971c.sys File not found

DRV - (mbr) -- C:\ComboFix\mbr.sys File not found

DRV - (IpInIp) -- system32\DRIVERS\ipinip.sys File not found

DRV - (catchme) -- C:\Users\Purcell\AppData\Local\Temp\catchme.sys File not found

DRV - (NisDrv) -- C:\Windows\System32\drivers\NisDrvWFP.sys (Microsoft Corporation)

DRV - (SmartDefragDriver) -- C:\Windows\System32\drivers\SmartDefragDriver.sys ()

DRV - (SymEvent) -- C:\Windows\System32\drivers\SYMEVENT.SYS (Symantec Corporation)

DRV - (FTDIBUS) -- C:\Windows\System32\drivers\ftdibus.sys (FTDI Ltd.)

DRV - (FTSER2K) -- C:\Windows\System32\drivers\ftser2k.sys (FTDI Ltd.)

DRV - (ccHP) -- C:\Windows\System32\drivers\NIS\1007020.00A\cchpx86.sys (Symantec Corporation)

DRV - (SymEFA) -- C:\Windows\System32\drivers\NIS\1007020.00A\SymEFA.sys (Symantec Corporation)

DRV - (SRTSP) -- C:\Windows\System32\drivers\NIS\1007020.00A\srtsp.sys (Symantec Corporation)

DRV - (BHDrvx86) -- C:\Windows\System32\drivers\NIS\1007020.00A\BHDrvx86.sys (Symantec Corporation)

DRV - (SYMTDI) -- C:\Windows\System32\drivers\NIS\1007020.00A\symtdi.sys (Symantec Corporation)

DRV - (SRTSPX) -- C:\Windows\System32\drivers\NIS\1007020.00A\srtspx.sys (Symantec Corporation)

DRV - (SymIM) -- C:\Windows\System32\drivers\SymIMV.sys (Symantec Corporation)

DRV - (eeCtrl) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys (Symantec Corporation)

DRV - (EraserUtilRebootDrv) -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)

DRV - (nvlddmkm) -- C:\Windows\System32\drivers\nvlddmkm.sys (NVIDIA Corporation)

DRV - (IDSVix86) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20090730.003\IDSvix86.sys (Symantec Corporation)

DRV - (LVUVC) -- C:\Windows\System32\drivers\lvuvc.sys (Logitech Inc.)

DRV - (LVRS) -- C:\Windows\System32\drivers\lvrs.sys (Logitech Inc.)

DRV - (LVPr2Mon) -- C:\Windows\System32\drivers\LVPr2Mon.sys ()

DRV - (athr) -- C:\Windows\System32\drivers\athr.sys (Atheros Communications, Inc.)

DRV - (LVUSBSta) -- C:\Windows\System32\drivers\LVUSBSta.sys (Logitech Inc.)

DRV - (CnxtHdAudService) -- C:\Windows\System32\drivers\CHDRT32.sys (Conexant Systems Inc.)

DRV - (NVHDA) -- C:\Windows\System32\drivers\nvhda32v.sys (NVIDIA Corporation)

DRV - (nvsmu) -- C:\Windows\System32\drivers\nvsmu.sys (NVIDIA Corporation)

DRV - (NVENETFD) -- C:\Windows\System32\drivers\nvmfdx32.sys (NVIDIA Corporation)

DRV - (NETw3v32) -- C:\Windows\System32\drivers\NETw3v32.sys (Intel Corporation)

DRV - (XAudio) -- C:\Windows\System32\drivers\XAudio.sys (Conexant Systems, Inc.)

DRV - (HpqKbFiltr) -- C:\Windows\System32\drivers\HpqKbFiltr.sys (Hewlett-Packard Development Company, L.P.)

DRV - (CA561) -- C:\Windows\System32\drivers\SPCA561.SYS (SP)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb

IE - HKLM\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

IE - HKLM\..\SearchScopes,DefaultScope =

IE - HKLM\..\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}: "URL" = http://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&query={searchTerms}&invocationType=tb50trie7

IE - HKLM\..\SearchScopes\{83466BAB-5D79-4670-B0A9-BF6D5826C53A}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpl

IE - HKLM\..\SearchScopes\{E137C6B0-FD48-46CA-AC62-69405B0927D6}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPNTDF

IE - HKU\.DEFAULT\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTNavAssist.dll (Yahoo! Inc.)

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\SearchScopes,DefaultScope = {B08E068F-912E-4F08-B60B-D4E044A7610C}

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\SearchScopes\{B08E068F-912E-4F08-B60B-D4E044A7610C}: "URL" = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&type=723823&p={searchTerms}

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\SearchScopes\{E137C6B0-FD48-46CA-AC62-69405B0927D6}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=HPNTDF&pc=HPNTDF&src=IE-SearchBox

IE - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"

FF - prefs.js..extensions.enabledAddons: %7Be5aadfdc-c7ed-11e2-8275-b8ac6f996f26%7D:3.0.1

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0

FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_202.dll ()

FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.17.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.17.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/06/09 20:01:49 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/06/09 20:01:49 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2012/05/17 22:24:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Purcell\AppData\Roaming\Mozilla\Extensions

[2013/05/29 22:16:37 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Purcell\AppData\Roaming\Mozilla\Firefox\Profiles\mnjl5j50.default\extensions

[2012/10/28 20:31:06 | 000,000,000 | ---D | M] (HDTVUnderscanAdv Class extension for Firefox) -- C:\Users\Purcell\AppData\Roaming\Mozilla\Firefox\Profiles\mnjl5j50.default\extensions\{ABAE5D5A-5CCE-417C-94EC-DE70D8A6CDA7}

[2013/05/30 07:43:41 | 000,003,988 | ---- | M] () (No name found) -- C:\Users\Purcell\AppData\Roaming\Mozilla\Firefox\Profiles\mnjl5j50.default\extensions\{e5aadfdc-c7ed-11e2-8275-b8ac6f996f26}.xpi

[2013/05/23 21:36:38 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions

[2013/05/23 21:36:38 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

O1 HOSTS File: ([2013/05/30 12:07:43 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - Reg Error: Value error. File not found

O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\CoIEPlg.dll (Symantec Corporation)

O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\IPSBHO.dll (Symantec Corporation)

O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

O2 - BHO: (AIM Toolbar Loader) - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O2 - BHO: (Microsoft Live Search Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)

O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll (Yahoo! Inc)

O3 - HKLM\..\Toolbar: (Microsoft Live Search Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll (Microsoft Corp.)

O3 - HKLM\..\Toolbar: (AIM Toolbar) - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\CoIEPlg.dll (Symantec Corporation)

O3 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\Toolbar\WebBrowser: (AIM Toolbar) - {61539ECD-CC67-4437-A03C-9AACCBD14326} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O3 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\CoIEPlg.dll (Symantec Corporation)

O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)

O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)

O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)

O4 - HKLM..\Run: [updateLBPShortCut] C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O4 - HKLM..\Run: [updateP2GoShortCut] C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O4 - HKLM..\Run: [updatePDIRShortCut] C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O4 - HKLM..\Run: [updatePSTShortCut] C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O4 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000..\Run: [Leadertech] C:\Windows\System32\regsvr32.exe (Microsoft Corporation)

O4 - Startup: C:\Users\Purcell\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (Adobe Systems, Inc.)

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O8 - Extra context menu item: &AIM Toolbar Search - C:\ProgramData\AIM Toolbar\ieToolbar\resources\en-US\local\search.html ()

O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll ()

O9 - Extra Button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll (AOL LLC.)

O9 - Extra Button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe (PokerStars)

O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)

O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)

O15 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\..Trusted Ranges: Range1 ([http] in Local intranet)

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab (Microsoft Office Template and Media Control)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Value error.)

O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 10.17.2)

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Value error.)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.0.0.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7B7B3669-7C2C-4B3C-B6A8-9EC08B92446A}: DhcpNameServer = 172.168.37.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{D80E6B7D-3E92-44ED-AE11-96E8BE06D67D}: DhcpNameServer = 10.0.0.1

O18 - Protocol\Handler\symres {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\CoIEPlg.dll (Symantec Corporation)

O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]

O34 - HKLM BootExecute: (autocheck autochk *)

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\...com [@ = ComFile] -- Reg Error: Key error. File not found

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/05/30 12:48:18 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Purcell\Desktop\OTL.exe

[2013/05/30 12:11:01 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN

[2013/05/30 12:10:53 | 000,000,000 | ---D | C] -- C:\Windows\temp

[2013/05/30 11:48:11 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe

[2013/05/30 11:48:11 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe

[2013/05/30 11:48:11 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe

[2013/05/30 11:46:41 | 000,000,000 | ---D | C] -- C:\Qoobox

[2013/05/30 11:45:54 | 000,000,000 | ---D | C] -- C:\Windows\erdnt

[2013/05/30 11:43:54 | 005,074,935 | R--- | C] (Swearware) -- C:\Users\Purcell\Desktop\ComboFix.exe

[2013/05/29 23:37:52 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT

[2013/05/29 23:37:16 | 000,000,000 | ---D | C] -- C:\JRT

[2013/05/29 23:34:37 | 000,545,954 | ---- | C] (Oleg N. Scherbakov) -- C:\Users\Purcell\Desktop\JRT.exe

[2013/05/29 22:32:27 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\Purcell\Desktop\dds.scr

[2013/05/29 04:07:32 | 000,000,000 | ---D | C] -- C:\Windows\Microsoft Antimalware

[2013/05/25 14:32:55 | 000,000,000 | ---D | C] -- C:\Users\Purcell\Desktop\people

[2013/05/23 21:35:05 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox

[2013/05/14 22:50:04 | 000,037,376 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\cdd.dll

[2013/05/14 22:49:51 | 001,469,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl

[2013/05/14 22:49:51 | 000,630,272 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeeds.dll

[2013/05/14 22:49:50 | 000,611,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mstime.dll

[2013/05/14 22:49:50 | 000,385,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\html.iec

[2013/05/14 22:49:49 | 000,387,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iedkcs32.dll

[2013/05/14 22:49:49 | 000,184,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iepeers.dll

[2013/05/14 22:49:49 | 000,164,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll

[2013/05/14 22:49:49 | 000,133,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe

[2013/05/14 22:49:47 | 000,109,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iesysprep.dll

[2013/05/14 22:49:47 | 000,105,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\url.dll

[2013/05/14 22:49:47 | 000,071,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iesetup.dll

[2013/05/14 22:49:47 | 000,055,808 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\iernonce.dll

[2013/05/14 22:49:46 | 000,174,080 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ie4uinit.exe

[2013/05/14 22:49:46 | 000,055,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeedsbs.dll

[2013/05/14 22:49:46 | 000,043,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\licmgr10.dll

[2013/05/14 22:49:46 | 000,025,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll

[2013/05/14 22:49:46 | 000,013,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msfeedssync.exe

[2013/05/14 22:49:41 | 001,638,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb

[2013/05/14 22:49:39 | 002,049,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\win32k.sys

[2013/05/07 21:33:54 | 000,000,000 | ---D | C] -- C:\Users\Purcell\Desktop\trees, nature

[2013/05/07 21:28:19 | 000,000,000 | ---D | C] -- C:\Users\Purcell\Desktop\hearts, splatters

[2013/05/07 20:55:00 | 000,000,000 | ---D | C] -- C:\Users\Purcell\Desktop\sports

========== Files - Modified Within 30 Days ==========

[2013/05/30 12:48:30 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Purcell\Desktop\OTL.exe

[2013/05/30 12:18:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2013/05/30 12:07:43 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts

[2013/05/30 11:44:49 | 005,074,935 | R--- | M] (Swearware) -- C:\Users\Purcell\Desktop\ComboFix.exe

[2013/05/30 11:39:25 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013/05/30 07:43:14 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0

[2013/05/30 07:43:14 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0

[2013/05/30 07:42:54 | 000,000,374 | ---- | M] () -- C:\Windows\tasks\AWC Startup.job

[2013/05/30 07:42:07 | 2951,057,408 | -HS- | M] () -- C:\hiberfil.sys

[2013/05/29 23:35:18 | 000,545,954 | ---- | M] (Oleg N. Scherbakov) -- C:\Users\Purcell\Desktop\JRT.exe

[2013/05/29 23:17:43 | 000,632,031 | ---- | M] () -- C:\Users\Purcell\Desktop\AdwCleaner.exe

[2013/05/29 22:32:22 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\Purcell\Desktop\dds.scr

[2013/05/29 14:01:54 | 000,604,752 | ---- | M] () -- C:\Windows\System32\perfh009.dat

[2013/05/29 14:01:54 | 000,104,420 | ---- | M] () -- C:\Windows\System32\perfc009.dat

[2013/05/28 23:12:10 | 000,000,218 | ---- | M] () -- C:\Users\Purcell\.recently-used.xbel

[2013/05/28 20:39:05 | 000,001,356 | ---- | M] () -- C:\Users\Purcell\AppData\Local\d3d9caps.dat

[2013/05/28 18:01:27 | 000,000,913 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2013/05/28 17:26:52 | 000,001,062 | ---- | M] () -- C:\Users\Purcell\Documents\cc_20130528_172634.reg

[2013/05/28 08:19:50 | 000,000,330 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForPurcell.job

[2013/05/15 13:20:51 | 000,692,104 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerApp.exe

[2013/05/15 13:20:50 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerCPLApp.cpl

[2013/05/15 03:37:46 | 000,670,920 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT

[2013/05/09 14:18:43 | 019,280,946 | ---- | M] () -- C:\Users\Purcell\nina design.2013_05_09_14_18_39.0

[2013/05/07 20:52:24 | 000,000,037 | ---- | M] () -- C:\Users\Purcell\AppData\Roaming\mbam.context.scan

[2013/05/05 15:58:35 | 001,638,912 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb

[2013/05/02 11:28:50 | 000,238,872 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\MpSigStub.exe

========== Files Created - No Company Name ==========

[2013/05/30 11:48:11 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe

[2013/05/30 11:48:11 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe

[2013/05/30 11:48:11 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe

[2013/05/30 11:48:11 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe

[2013/05/30 11:48:11 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe

[2013/05/29 23:17:21 | 000,632,031 | ---- | C] () -- C:\Users\Purcell\Desktop\AdwCleaner.exe

[2013/05/28 23:12:10 | 000,000,218 | ---- | C] () -- C:\Users\Purcell\.recently-used.xbel

[2013/05/28 22:50:22 | 2951,057,408 | -HS- | C] () -- C:\hiberfil.sys

[2013/05/28 17:26:49 | 000,001,062 | ---- | C] () -- C:\Users\Purcell\Documents\cc_20130528_172634.reg

[2013/05/09 14:18:39 | 019,280,946 | ---- | C] () -- C:\Users\Purcell\nina design.2013_05_09_14_18_39.0

[2013/05/07 20:52:24 | 000,000,037 | ---- | C] () -- C:\Users\Purcell\AppData\Roaming\mbam.context.scan

[2013/02/08 02:22:26 | 000,021,156 | ---- | C] () -- C:\Users\Purcell\Unnamed document 3.2013_02_08_01_22_26.1

[2013/02/03 16:17:01 | 002,871,178 | ---- | C] () -- C:\Users\Purcell\witmers 2013 ca.2013_02_03_15_17_01.0

[2013/01/12 00:52:40 | 000,016,384 | ---- | C] () -- C:\Windows\System32\FileOps.exe

[2013/01/10 20:15:53 | 000,003,526 | ---- | C] () -- C:\Users\Purcell\New_document_2-path8017-528.png

[2013/01/10 20:12:32 | 000,024,419 | ---- | C] () -- C:\Users\Purcell\New_document_2-rect7931-976.png

[2013/01/02 23:44:53 | 000,051,058 | ---- | C] () -- C:\Users\Purcell\jl.jpg

[2012/12/28 12:23:10 | 000,058,687 | ---- | C] () -- C:\Users\Purcell\New document 1.2012_12_28_11_23_10.0.svg

[2012/12/24 03:00:09 | 000,010,922 | ---- | C] () -- C:\Users\Purcell\New document 1.2012_12_24_02_00_09.0.svg

[2012/12/24 02:57:47 | 000,006,375 | ---- | C] () -- C:\Users\Purcell\New document 1.2012_12_24_01_57_47.0.svg

[2012/12/24 02:12:47 | 000,025,407 | ---- | C] () -- C:\Users\Purcell\New_document_1-g3332-512.png

[2012/12/11 02:00:30 | 001,017,383 | ---- | C] () -- C:\Users\Purcell\gun contro.2012_12_11_01_00_30.0

[2012/12/10 22:22:53 | 000,735,881 | ---- | C] () -- C:\Users\Purcell\gun contro.2012_12_10_21_22_53.0

[2012/12/06 22:30:08 | 000,071,503 | ---- | C] () -- C:\Users\Purcell\decal install instructions.2012_12_06_21_30_08.0

[2012/12/06 01:08:54 | 000,029,286 | ---- | C] () -- C:\Users\Purcell\decal install instructions.2012_12_06_00_08_54.0

[2012/12/06 00:19:01 | 000,014,285 | ---- | C] () -- C:\Users\Purcell\decal install instructions.2012_12_05_23_19_01.0

[2012/11/26 00:00:59 | 000,002,869 | ---- | C] () -- C:\Users\Purcell\New document 40.2012_11_25_23_00_59.0

[2012/11/22 17:28:22 | 000,026,707 | ---- | C] () -- C:\Users\Purcell\girls race to.2012_11_22_16_28_22.0

[2012/10/28 20:31:06 | 000,083,260 | ---- | C] () -- C:\Users\Purcell\AppData\Local\{ACA44586-E6C7-CABC-6E58-0D1D8C9FB69D}.dat

[2012/10/26 21:23:38 | 000,255,168 | ---- | C] () -- C:\Users\Purcell\censored ur dubsvg.2012_10_26_21_23_38.0

[2012/10/25 23:06:51 | 000,047,134 | ---- | C] () -- C:\Users\Purcell\censored ur dubsvg.2012_10_25_23_06_51.2

[2012/09/22 19:39:58 | 000,003,050 | ---- | C] () -- C:\Users\Purcell\New document 9.2012_09_22_19_39_58.1

[2012/04/20 03:00:23 | 000,001,356 | ---- | C] () -- C:\Users\Purcell\AppData\Local\d3d9caps.dat

[2011/12/21 20:24:38 | 000,193,458 | ---- | C] () -- C:\Users\Purcell\purcell automotive3change.2011_12_21_19_24_38.1

[2011/12/21 20:20:38 | 000,311,424 | ---- | C] () -- C:\Users\Purcell\purcell automotive3change.2011_12_21_19_20_38.1

[2011/10/23 01:07:37 | 000,343,105 | ---- | C] () -- C:\Users\Purcell\witmers 2012 sportsma.2011_10_23_01_07_37.1

[2011/10/18 21:41:04 | 000,000,040 | ---- | C] () -- C:\Users\Purcell\.gtk-bookmarks

[2011/05/14 02:08:29 | 000,000,144 | -H-- | C] () -- C:\ProgramData\~36691704r

[2011/05/14 02:08:28 | 000,000,128 | -H-- | C] () -- C:\ProgramData\~36691704

[2011/01/09 01:29:37 | 000,028,097 | -H-- | C] () -- C:\Users\Purcell\road rag.2011_01_09_00_29_37.0

[2011/01/08 18:38:15 | 000,018,097 | -H-- | C] () -- C:\Users\Purcell\road rag.2011_01_08_17_38_15.0

[2011/01/08 17:21:19 | 000,066,543 | -H-- | C] () -- C:\Users\Purcell\farmers log.2011_01_08_16_21_19.2

[2011/01/08 17:21:19 | 000,016,493 | -H-- | C] () -- C:\Users\Purcell\road rag.2011_01_08_16_21_19.0

[2011/01/08 17:21:19 | 000,002,543 | -H-- | C] () -- C:\Users\Purcell\New document 13.2011_01_08_16_21_19.1

[2010/12/31 01:11:55 | 000,065,762 | -H-- | C] () -- C:\Users\Purcell\cat_stick_figur.2010_12_31_00_11_55.0

[2010/11/30 22:14:22 | 000,013,241 | -H-- | C] () -- C:\Users\Purcell\stack.2010_11_30_21_14_22.0

[2010/11/28 23:46:59 | 000,025,331 | -H-- | C] () -- C:\Users\Purcell\witmer dirt modifie.2010_11_28_22_46_59.0

[2010/11/24 01:07:12 | 000,031,346 | -H-- | C] () -- C:\Users\Purcell\dirt modifie.2010_11_24_00_07_12.0

[2010/11/23 21:03:00 | 000,074,312 | -H-- | C] () -- C:\Users\Purcell\dirt modified schinke.2010_11_23_20_03_00.0

[2010/11/23 20:09:11 | 000,064,721 | -H-- | C] () -- C:\Users\Purcell\dirt modified schinke.2010_11_23_19_09_11.0

[2010/10/09 19:53:03 | 000,077,802 | -H-- | C] () -- C:\Users\Purcell\novv.2010_10_09_19_53_03.0

[2010/07/31 00:03:05 | 000,167,076 | -H-- | C] () -- C:\Users\Purcell\fire cros.2010_07_31_00_03_05.0

[2010/07/09 13:14:41 | 000,015,404 | -H-- | C] () -- C:\Users\Purcell\New document 1.2010_07_09_13_14_41.0

[2010/05/02 23:01:18 | 000,461,153 | -H-- | C] () -- C:\Users\Purcell\loyu.2010_05_02_23_01_18.0

[2010/04/01 23:03:41 | 000,101,993 | -H-- | C] () -- C:\Users\Purcell\New document 1.2010_04_01_23_03_41.0

[2010/03/05 01:53:46 | 000,000,000 | -H-- | C] () -- C:\Users\Purcell\notepad

[2010/02/19 23:13:11 | 000,003,440 | -H-- | C] () -- C:\Users\Purcell\New document 21.2010_02_19_22_13_11.2

[2010/02/13 20:21:01 | 000,072,629 | -H-- | C] () -- C:\Users\Purcell\sprint00ar .2010_02_13_19_21_01.1

[2010/02/13 20:21:01 | 000,047,400 | -H-- | C] () -- C:\Users\Purcell\New document 31.2010_02_13_19_21_01.3

[2010/02/13 20:21:01 | 000,045,554 | -H-- | C] () -- C:\Users\Purcell\sprint00ar .2010_02_13_19_21_01.2

[2010/02/13 20:21:01 | 000,002,595 | -H-- | C] () -- C:\Users\Purcell\sprint car .2010_02_13_19_21_01.0

[2009/11/16 23:08:42 | 000,032,061 | -H-- | C] () -- C:\ProgramData\nvModes.001

[2009/11/16 22:34:33 | 000,032,061 | -H-- | C] () -- C:\ProgramData\nvModes.dat

[2009/11/16 22:16:24 | 000,006,656 | ---- | C] () -- C:\Users\Purcell\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2009/05/23 05:01:24 | 000,000,246 | ---- | C] () -- C:\ProgramData\hpqp.ini

========== ZeroAccess Check ==========

[2006/11/02 08:51:16 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 13:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/11 02:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/11 02:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

========== Files - Unicode (All) ==========

[2010/11/24 01:11:32 | 000,015,879 | -H-- | M] ()(C:\Users\Purcell\dirt modifie?.2010_11_24_00_11_32.0) -- C:\Users\Purcell\dirt modifie֚.2010_11_24_00_11_32.0

[2010/11/24 01:11:32 | 000,015,879 | -H-- | C] ()(C:\Users\Purcell\dirt modifie?.2010_11_24_00_11_32.0) -- C:\Users\Purcell\dirt modifie֚.2010_11_24_00_11_32.0

< End of report >

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  • Staff

Hello JP_Auto

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :OTL
    IE - HKU\.DEFAULT\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
    IE - HKU\S-1-5-18\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
    FF - user.js - File not found
    O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - Reg Error: Value error. File not found
    O37 - HKU\S-1-5-21-1729434737-3337028257-902342120-1000\...com [@ = ComFile] -- Reg Error: Key error. File not found
    IE - HKLM\..\SearchScopes\{83466BAB-5D79-4670-B0A9-BF6D5826C53A}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl
    [2011/05/14 02:08:29 | 000,000,144 | -H-- | C] () -- C:\ProgramData\~36691704r
    [2011/05/14 02:08:28 | 000,000,128 | -H-- | C] () -- C:\ProgramData\~36691704


    :Files
    ipconfig /flushdns /c

    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]


  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles
    It will be named - mmddyyyy_hhmmss.log
    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

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Still showing the multiple iexplorer processes. Haven't noticed any of the "iexplorer or rundll32 stopped working" messages. Only had 1 redirect. Normally, as a test, i would just type Malwarebytes in google search, click the link to take me to the website and i would be redirected, not the case this time. So then i typed in Etsy, clicked site link and WAS redirected. Then tried Facebook >> no redirect, Ebay >> no redirect...all in that order,

The log, as you requested and again thank you..

========== OTL ==========

Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.

Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.

Registry key HKEY_USERS\S-1-5-21-1729434737-3337028257-902342120-1000_Classes\.com\ deleted successfully.

Registry key HKEY_USERS\S-1-5-21-1729434737-3337028257-902342120-1000_Classes\ComFile\ not found.

HKEY_LOCAL_MACHINE\Software\Classes\.com\\|comfile /E : value set successfully!

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{83466BAB-5D79-4670-B0A9-BF6D5826C53A}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{83466BAB-5D79-4670-B0A9-BF6D5826C53A}\ not found.

C:\ProgramData\~36691704r moved successfully.

C:\ProgramData\~36691704 moved successfully.

========== FILES ==========

< ipconfig /flushdns /c >

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\Purcell\Desktop\cmd.bat deleted successfully.

C:\Users\Purcell\Desktop\cmd.txt deleted successfully.

========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Purcell

->Java cache emptied: 2625621 bytes

Total Java Files Cleaned = 3.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Public

User: Purcell

->Flash cache emptied: 506 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 05302013_234814

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Just had a message pop up for MSE>>detected threats are being cleaned and it has the rotating arrows in the icon showing its scanning. Not sure what thats about, havent seen that since i first had the virus..task just disappeared now as well. Not showing any threat names tho

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MSE now shows a name. Trojan:Win32/Tracur.AU. I did not remove yet. Also, taskbar came back but no icons in bottom right other than battery (which was showing dead for approx 5 min) and interent connection computers ( which were showing disconnected for approx 5 min as well).....

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  • Staff

Hello JP_Auto

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
    If the forum still complains about it being to long send me everything that is at the end of the report after where it says
    ==================
    Scan finished
    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

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Ok, I shut the infected PC down as it has become extremely slow with a constant running fan since this new found trojan that i just mentioned after the last log i posted. I will try and restart and download TDSS Killer. Would you recommend having MSE remove that new trojan first?

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RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Normal mode

User : Purcell [Admin rights]

Mode : Remove -- Date : 05/31/2013 01:24:35

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[TASK][sUSP PATH] Update : "C:\Users\Purcell\AppData\Local\Temp\all2that_hastchange.EXE" [x] -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[21] : NtAlpcConnectPort @ 0x819FB8A1 -> HOOKED (Unknown @ 0x872C9890)

SSDT[78] : NtCreateThread @ 0x81AA2DC8 -> HOOKED (Unknown @ 0x8734A0C0)

SSDT[165] : NtLoadDriver @ 0x8197CE12 -> HOOKED (Unknown @ 0x872C9818)

SSDT[282] : NtResumeThread @ 0x81A2CC5A -> HOOKED (Unknown @ 0x8734A208)

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD1600BEVT-60ZCT1 ATA Device +++++

--- User ---

[MBR] 5a83342323edffadc45fd4f0f3bbd8c5

[bSP] 2ceda49377abb5c8de90bfd3c18981cf : Toshiba MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 142017 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 290852864 | Size: 10606 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_05312013_02d0124.txt >>

RKreport[1]_S_05312013_02d0122.txt ; RKreport[2]_D_05312013_02d0124.txt

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PC seems stable. I still have the Trojan:Win32/Tracur.AU in the quarantined list. I checked processes..No iexplorer processes running! So hopefully thats a plus. Still had a redirect..clicked Ebay site link in google search>>>took me to "best weight loss"...

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.6)
      Java 7 Update 17
      Java™ 6 Update 7

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Hi Gringo,

The info you requested

MBAM LOG:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.31.07

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 8.0.6001.19418

Purcell :: PURCELL-PC [administrator]

5/31/2013 5:59:12 PM

mbam-log-2013-05-31 (17-59-12).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 227970

Time elapsed: 9 minute(s), 47 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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HIJACK THIS LOG:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 6:13:59 PM, on 5/31/2013

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.19418)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Windows\Explorer.EXE

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE

C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\notepad.exe

C:\Users\Purcell\Desktop\HijackThis.exe

C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Presario&pf=cnnb

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll

R3 - URLSearchHook: YTNavAssist.YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTNavAssist.dll

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll

O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll

O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files\MSN\Toolbar\3.0.0541.0\msneshellx.dll

O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [updateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

O4 - HKLM\..\Run: [updatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"

O4 - HKLM\..\Run: [updateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

O4 - HKLM\..\Run: [updatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"

O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O8 - Extra context menu item: &AIM Toolbar Search - C:\ProgramData\AIM Toolbar\ieToolbar\resources\en-US\local\search.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\coIEPlg.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.10\ccSvcHst.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 9647 bytes

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Only problem i noticed was when the Terms of Service opened for Hijack This, I instantly received a msg from MS WIndows >> "Synaptics TouchPad Enhancements has stopped working" . Close program was only option, so i did that.

Computer seems great, although, i still got a google redirect. The order/names of my attempts are as follow: Malwarebytes >> NO redirect, Etsy >> NO redirect, Pinterest>>THIS CONTENT IS LOCKED BY WEBGAURD (the website name looked like an IP address), Ebay >> NO redirect, Facebook >> NO redirect, Pinterest Again >> NO redirect.

Again, not sure if that means anything to you or not, just wanted to give you the details. Thank You

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [updateLBPShortCut] "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
      O4 - HKLM\..\Run: [updateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
      O4 - HKLM\..\Run: [updatePDIRShortCut] "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
      O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Hi Gringo,

I removed start up entries and ran ESET Scan

Here is the log:

C:\Qoobox\Quarantine\C\Users\Purcell\acrobatreader.exe.vir Win32/LockScreen.APR trojan

C:\Qoobox\Quarantine\C\Users\Purcell\flashplayer.exe.vir Win32/LockScreen.APR trojan

C:\Qoobox\Quarantine\C\Users\Purcell\mstsc.exe.vir a variant of Win32/Injector.AHHN trojan

C:\Qoobox\Quarantine\C\Users\Purcell\AppData\Roaming\acmsp.dll.vir a variant of Win32/Medfos.QE trojan

C:\Qoobox\Quarantine\C\Users\Purcell\AppData\Roaming\srobc.dll.vir a variant of Win32/Medfos.QE trojan

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