FBI MoneyPack Virus

[VillagesCC]

Hello, I like others have stumbled upon the FBI virus and without a clue as to how to remove this troublesome virus. I am on the infected computer now in safe mode with networking. Any help is appreciated!

Thank you!

[MrCharlie]

Welcome to the forum, here's how we deal with that malware:

1. Please download Farbar Recovery Scan Tool and save it to a flash drive.
   Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
   Plug the flash drive into the infected PC.
   
2. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
   If you are using Vista or Windows 7 enter System Recovery Options.
   To enter System Recovery Options from the Advanced Boot Options:
   
   • Restart the computer.
     
   • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
     
   • Use the arrow keys to select the Repair your computer menu item.
     
   • Select US as the keyboard language settings, and then click Next.
     
   • Select the operating system you want to repair, and then click Next.
     
   • Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
  
• Restart your computer.
  
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  
• Click Repair your computer.
  
• Select US as the keyboard language settings, and then click Next.
  
• Select the operating system you want to repair, and then click Next.
  
• Select your user account and click Next.

[*]On the System Recovery Options menu you will get the following options:

• • 
    Startup Repair
    System Restore
    Windows Complete PC Restore
    Windows Memory Diagnostic Tool
    Command Prompt
    Select Command Prompt
    Once in the Command Prompt:

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

[VillagesCC]

Running the FRST on the computer I ran into a few security issues, some of the file paths said that I didn't have security access. Did the scan still run correctly? Here are the two text files for the scan.

Addition.txt

FRST.txt

[MrCharlie]

That's not the complete log from FRST, can you try it again and post the complete log.

MrC

[VillagesCC]

When I run the script I'm getting this warning: "Error saving file C:\FRST\HIVES\SECURITY! Continue with the next file? [RegCreateKeyEx: 5 - Access is denied]"

It does this with about 4 messages:SOFTWARE, SYSTEM, DEFAULT, SAM COMPON~1, BCD. Would this be causing the incomplete scan?

[MrCharlie]

I'm not sure, you have a bunch of system restore points saved, lets see if we can use one of them:

This will work if you have a good system restore point and can get to the Command prompt: (If it doesn't work the first time keep trying...you may be able get it)

Step 1: Use F8 to Boot to SafeMode With Command Prompt or Command Prompt

Step 2: Type the word "explorer" in black screen > enter

Step 3: Then Navigate to:

Win XP: C:\windows\system32\restore\rstrui.exe and press Enter

Win Vista/Seven: C:\windows\system32\rstrui.exe and press Enter (double click rstrui.exe)

Step 4: Restore Computer to Date you know you were virus free

Step 5: See if it boots up normally.....post on the forum so we can ensure the computers clean

MrC

[VillagesCC]

Sorry for the delay, the restore took some time. I am on the computer in normal mode now, but I am still noticing some sketcy instances. I went to check to see if there were any other security updates to run and I'm getting an error pulling the updates. Waiting for further instructions .

[MrCharlie]

OK...please do this:

Please download Farbar Recovery Scan Tool and save it to a folder. (32bit version)

• Double-click to run it. When the tool opens click Yes to disclaimer.
  
• Press Scan button.
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
  

MrC

[VillagesCC]

I only have the FRST txt document since I did that partial scan earlier.

FRST.txt

[MrCharlie]

Download the attached fixlist.txt to the same folder as FRST.

Run FRST and Fix only once and wait

The tool will create a log (Fixlog.txt) please post it to your reply.

MrC

[VillagesCC]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 27-05-2013

Ran by Zoe at 2013-05-28 14:51:45 Run:1

Running from C:\Users\Zoe\Desktop

Boot Mode: Normal

==============================================

C:\$Recycle.Bin\S-1-5-21-2192782306-925369414-4121702772-1000\$bf414086dcce18fe26f7ae860bea91cb => Directory moved successfully.

C:\Users\chanteldrago\g2mdlhlpx.exe => Moved successfully.

C:\Users\chanteldrago\AppData\Roaming\skype.dat => Moved successfully.

C:\Users\chanteldrago\Application Data\skype.dat => File/Directory not found.

==== End of Fixlog ====

[MrCharlie]

OK...next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingc...to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[VillagesCC]

Combofix just finished.

ComboFix.txt

[MrCharlie]

Looks Good.....

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[VillagesCC]

The scan came back clean.

[MrCharlie]

Lets check for any adware while you're here:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

[VillagesCC]

# AdwCleaner v2.301 - Logfile created 05/29/2013 at 09:51:45

# Updated 16/05/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (32 bits)

# User : Zoe - CD_LAPTOP

# Boot Mode : Normal

# Running from : C:\Users\Zoe\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

Found : WajamUpdater

***** [Files / Folders] *****

File Found : C:\END

Folder Found : C:\Program Files\AVG Secure Search

Folder Found : C:\Program Files\Common Files\AVG Secure Search

Folder Found : C:\Program Files\Coupon Companion Plugin

Folder Found : C:\Program Files\Wajam

Folder Found : C:\ProgramData\AVG Secure Search

Folder Found : C:\Users\chanteldrago\AppData\Local\Coupon Companion Plugin

Folder Found : C:\Users\chanteldrago\AppData\Local\Wajam

Folder Found : C:\Users\chanteldrago\AppData\LocalLow\AVG Secure Search

Folder Found : C:\Users\chanteldrago\AppData\LocalLow\AVG Security Toolbar

Folder Found : C:\Users\chanteldrago\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam

Folder Found : C:\Users\Zoe\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Folder Found : C:\Users\Zoe\AppData\LocalLow\AVG Secure Search

Folder Found : C:\Users\Zoe\AppData\LocalLow\AVG Security Toolbar

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\AVG Security Toolbar

Key Found : HKCU\Software\AVG Secure Search

Key Found : HKCU\Software\AVG Security Toolbar

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Wajam

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKCU\Software\Wajam

Key Found : HKLM\Software\AVG Secure Search

Key Found : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}

Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Found : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Found : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL

Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0021804.BHO

Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox

Key Found : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox.1

Key Found : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD

Key Found : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD

Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Found : HKLM\SOFTWARE\Classes\wajam.WajamBHO

Key Found : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1

Key Found : HKLM\SOFTWARE\Classes\wajam.WajamDownloader

Key Found : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1

Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\90C64EA18BA25EE488BF80DCF07F2FFD

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam

Key Found : HKLM\Software\Wajam

Key Found : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19418

[HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={C8C6C6B6-B74F-4443-ABA1-F712408BE0A7}&mid=f6e1466abc5447d18469d153c61f95f1-5f19929990157c8e3b02d16758f5083f8759f680〈=en&ds=AVG&pr=fr&d=2011-09-26 09:07:41&v=9.0.0.22&sap=nt

-\\ Google Chrome v27.0.1453.94

File : C:\Users\chanteldrago\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Zoe\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [8110 octets] - [29/05/2013 09:51:45]

########## EOF - C:\AdwCleaner[R1].txt - [8170 octets] ##########

[MrCharlie]

Lots of adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[VillagesCC]

# AdwCleaner v2.301 - Logfile created 05/29/2013 at 10:28:05

# Updated 16/05/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (32 bits)

# User : Zoe - CD_LAPTOP

# Boot Mode : Normal

# Running from : C:\Users\Zoe\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

Stopped & Deleted : WajamUpdater

***** [Files / Folders] *****

File Deleted : C:\END

Folder Deleted : C:\Program Files\AVG Secure Search

Folder Deleted : C:\Program Files\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files\Coupon Companion Plugin

Folder Deleted : C:\Program Files\Wajam

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\Users\chanteldrago\AppData\Local\Coupon Companion Plugin

Folder Deleted : C:\Users\chanteldrago\AppData\Local\Wajam

Folder Deleted : C:\Users\chanteldrago\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\chanteldrago\AppData\LocalLow\AVG Security Toolbar

Folder Deleted : C:\Users\chanteldrago\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam

Folder Deleted : C:\Users\Zoe\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Folder Deleted : C:\Users\Zoe\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\Zoe\AppData\LocalLow\AVG Security Toolbar

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\AVG Security Toolbar

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\AVG Security Toolbar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Wajam

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Wajam

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.BHO

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox

Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0021804.Sandbox.1

Key Deleted : HKLM\Software\Classes\Installer\Features\90C64EA18BA25EE488BF80DCF07F2FFD

Key Deleted : HKLM\Software\Classes\Installer\Products\90C64EA18BA25EE488BF80DCF07F2FFD

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\90C64EA18BA25EE488BF80DCF07F2FFD

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Wajam

Key Deleted : HKLM\Software\Wajam

Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19418

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={C8C6C6B6-B74F-4443-ABA1-F712408BE0A7}&mid=f6e1466abc5447d18469d153c61f95f1-5f19929990157c8e3b02d16758f5083f8759f680〈=en&ds=AVG&pr=fr&d=2011-09-26 09:07:41&v=9.0.0.22&sap=nt --> hxxp://www.google.com

-\\ Google Chrome v27.0.1453.94

File : C:\Users\chanteldrago\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Zoe\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [8239 octets] - [29/05/2013 09:51:45]

AdwCleaner[s1].txt - [8393 octets] - [29/05/2013 10:28:05]

########## EOF - C:\AdwCleaner[s1].txt - [8453 octets] ##########

Results of screen317's Security Check version 0.99.64

Windows Vista Service Pack 2 x86 (UAC is disabled!)

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus Free Edition 2012

Antivirus up to date! (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.75.0.1300

CCleaner (remove only)

Java 6 Update 24

Java SE Runtime Environment 6

Java version out of Date!

Adobe Reader 8 Adobe Reader out of Date!

Google Chrome 26.0.1410.64

Google Chrome 27.0.1453.94

````````Process Check: objlist.exe by Laurent````````

Spybot Teatimer.exe is disabled!

AVG avgtray.exe

AVG avgrsx.exe

AVG avgemc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 3 % Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please uninstall these from your add/remove programs (and any other Java listed)

Java™ 6 Update 24

Java™ SE Runtime Environment 6

Java version out of Date! <-------Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

------------------------------------

Google Chrome 26.0.1410.64 <-----OLD

Google Chrome 27.0.1453.94 <-----OK

You have traces of old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

-----------------------------------------

Adobe Reader 8 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.

http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")

Click on the CleanUp! button and follow the prompts.

(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)

You will be asked to reboot the machine to finish the Cleanup process, choose Yes.

After the reboot all the tools we used should be gone.

Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[VillagesCC]

Thank you so much!

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!