Freezing or extremely slow at start up

[bluelit]

Hi, Initially, my computer was freezing or hanging after start up. I couldn't click on any programs or bring up the task manager. It started out happening infrequently when I would first start the computer. It would boot up normally but when I tried to start a program it would freeze and the only thing I could do was power off and restart. Now it will boot in normal mode but it takes a very long time before I can click on anything. When I boot in safe mode, everything appears to be okay. Recently, I can't print certain messages from Outlook it will freeze. I can't upgrade to the newest version of Dell DataSafe Local Back up since KIS continues to block it. I ran Malwarebytes and KIS but nothing was found. I'm not tech savvy but could KIS be the problem? I installed it when I first got the computer but didn't know how to set any of the parameters.

I have the following:

Windows 7 Professional

OS - 64-bit

Processor - Intel Core i7-2600CPU @ 3.40GHz

Installed memory - 8GB

Programs installed:

Malwarebytes Pro

KIS 2012

Spywareblaster

Any help would be greatly appreciated! Thank you!

[AdvancedSetup]

Hello and

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool.

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

When done, DDS will open two (2) logs:

1. DDS.txt
   
2. Attach.txt
   

• Save both reports to your desktop
  
• Please include the following logs in your next reply: DDS.txt and Attach.txt
  You can ignore the note about zipping the Attach.txt file in most cases.
  

Thanks

[bluelit]

Thanks so much for your help. Here's the 2 logs you requested:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16576

Run by Joan at 17:04:03 on 2013-05-27

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8174.6348 [GMT -10:00]

.

AV: Kaspersky Internet Security *Disabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}

SP: Kaspersky Internet Security *Disabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: Kaspersky Internet Security *Disabled* {1691B380-548E-1A7A-BE85-9A42CE15AEFF}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\System32\svchost.exe -k NetworkService

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe

C:\ProgramData\Clickfree\FullImagingBackup\FibUac.exe

C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Secunia\PSI\PSIA.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k secsvcs

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\programdata\Clickfree\FullImagingBackup\FullImagingService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\ProgramData\Clickfree\cfagent.exe

C:\Program Files (x86)\Secunia\PSI\psi_tray.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe

C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Nero\Update\NASvc.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskhost.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://google.com/

BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll

BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

uRun: [ClickfreeMonitor] c:\programdata\Clickfree\cfagent.exe

uRun: [Google Update] "C:\Users\Joan\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe"

mRun: [updReg] C:\Windows\UpdReg.EXE

mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r

mRun: [shwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe

mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

dRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SECUNI~1.LNK - C:\Program Files (x86)\Secunia\PSI\psi_tray.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDriveTypeAutoRun = dword:60

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Lync\OCHelper.dll

IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - <orphaned>

IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_05-windows-i586.cab

DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/da2/PCPitStop2.cab

TCP: NameServer = 24.25.227.55 209.18.47.61 24.25.227.53

TCP: Interfaces\{BC9B2C09-33F7-4C59-84D0-F2DADAB64F16} : DHCPNameServer = 24.25.227.55 209.18.47.61 24.25.227.53

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

x64-BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll

x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64

x64-Run: [RunDLLEntry_EptMon] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\EptMon64.dll,RunDLLEntry EptMon64

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\ievkbd.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\x64\klwtbbho.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab

x64-DPF: {CAFEEFAC-0017-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: klogon - C:\Windows\System32\klogon.dll

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Joan\AppData\Roaming\Mozilla\Firefox\Profiles\5uuc71d5.default-1344114154362\

FF - prefs.js: browser.startup.homepage - google.com

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Canon\MyCamera Download Plugin\NPCIG.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Joan\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1165635.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-8-29 55856]

R1 kl2;kl2;C:\Windows\System32\drivers\kl2.sys [2011-3-4 11864]

R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\System32\drivers\klim6.sys [2011-3-10 29488]

R2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe [2011-4-24 206448]

R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]

R2 FibUacService;FibUacService;C:\ProgramData\Clickfree\FullImagingBackup\FibUac.exe [2012-12-20 37192]

R2 FullImagingService;FullImagingService;C:\ProgramData\Clickfree\FullImagingBackup\FullImagingService.exe [2012-12-20 201544]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-8-29 13336]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]

R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]

R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]

R2 Secunia PSI Agent;Secunia PSI Agent;C:\Program Files (x86)\Secunia\PSI\psia.exe [2011-4-18 993848]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-8-29 1692480]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-8-29 317440]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-8-29 406056]

R3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\System32\drivers\klmouflt.sys [2009-11-2 22544]

R3 PSI;PSI;C:\Windows\System32\drivers\psi_mf.sys [2010-8-31 17976]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-10 418376]

S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-10 701512]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-20 71168]

S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2011-8-29 158976]

S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-1-31 25928]

S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-20 168448]

S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]

S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-20 22528]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-9-4 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-05-24 21:45:42 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{43D1A9EC-4FB8-4CA6-9E7B-BB6C78F7BA17}\mpengine.dll

2013-05-22 21:45:52 262552 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll

2013-05-22 20:34:06 -------- d-----w- C:\ProgramData\PC-Doctor for Windows

2013-05-22 20:32:32 -------- d-----w- C:\Program Files\My Dell

2013-05-22 20:20:04 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-05-22 20:20:04 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-05-22 20:20:04 144384 ----a-w- C:\Windows\System32\cdd.dll

2013-05-22 20:20:03 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-05-22 20:20:03 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-05-22 20:20:03 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-05-22 20:19:53 1930752 ----a-w- C:\Windows\System32\authui.dll

2013-05-22 20:19:47 70144 ----a-w- C:\Windows\System32\appinfo.dll

2013-05-22 20:19:47 1796096 ----a-w- C:\Windows\SysWow64\authui.dll

2013-05-22 20:19:47 111448 ----a-w- C:\Windows\System32\consent.exe

2013-05-11 10:37:28 209472 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll

2013-05-09 05:51:15 -------- d-----w- C:\Users\Joan\AppData\Local\Dell Edoc Viewer

.

==================== Find3M ====================

.

2013-05-22 21:41:11 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-22 21:41:11 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-05-02 12:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-05 06:52:14 2242048 ----a-w- C:\Windows\System32\wininet.dll

2013-04-05 06:50:36 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-04-05 06:50:31 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-04-05 06:50:31 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-04-05 05:28:24 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-04-05 05:26:26 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-04-05 05:26:21 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-04-05 05:26:21 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-04-05 04:43:00 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-04-05 04:29:45 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-04-05 03:51:11 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-04-05 03:38:25 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-04-05 00:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-03-17 08:48:17 861088 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2013-03-17 08:48:17 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

.

============= FINISH: 17:04:26.30 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 9/2/2011 9:02:34 AM

System Uptime: 5/27/2013 4:46:23 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0Y2MRG

Processor: Intel® Core i7-2600 CPU @ 3.40GHz | CPU 1 | 3401/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 1381 GiB total, 1314.122 GiB free.

D: is CDROM ()

E: is Removable

F: is Removable

G: is Removable

H: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP332: 4/30/2013 6:57:29 AM - Windows Update

RP333: 5/2/2013 6:59:21 AM - Revo Uninstaller's restore point - Viki

RP334: 5/2/2013 6:59:37 AM - Removed Viki

RP335: 5/2/2013 7:00:47 AM - Revo Uninstaller's restore point - Boilsoft Video Joiner 6.57

RP336: 5/2/2013 7:00:59 AM - Revo Uninstaller's restore point - Boilsoft Video Joiner 6.57

RP337: 5/3/2013 7:07:05 AM - Windows Update

RP338: 5/7/2013 8:20:54 AM - Windows Update

RP339: 5/10/2013 9:17:48 AM - Windows Update

RP340: 5/22/2013 10:18:18 AM - Windows Update

RP341: 5/22/2013 10:25:41 AM - Windows Update

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.03)

Bing Bar

Bing Rewards Client Installer

Blio

Boilsoft Video Splitter 6.33

Canon PowerShot SX260 HS and SX240 HS Camera User Guide

Canon Utilities CameraWindow DC 8

Canon Utilities ImageBrowser EX

Canon Utilities PhotoStitch

CCleaner

Clickfree Easy Image

Consumer In-Home Service Agreement

Cozi

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Edoc Viewer

Dell Getting Started Guide

Dell MusicStage

Dell PhotoStage

Dell Stage

Dell VideoStage

DirectX 9 Runtime

DW WLAN Card

Free Opener

Google Chrome

Google Update Helper

High-Definition Video Playback

HostsMan 3.2.73

Intel® Rapid Storage Technology

Junk Mail filter update

K-Lite Codec Pack 9.7.5 (64-bit)

K-Lite Codec Pack 9.7.5 (Basic)

Kaspersky Internet Security 2012

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Lync 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Mozilla Firefox 21.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

Multimedia Card Reader

My Dell

Nero 10 Movie ThemePack Basic

Nero Control Center 10

Nero ControlCenter 10 Help (CHM)

Nero Core Components 10

Nero Update

NVIDIA Display Control Panel

NVIDIA HD Audio Driver 1.3.18.0

NVIDIA Install Application

PhotoShowExpress

PlayReady PC Runtime x86

RBVirtualFolder64Inst

RealMedia (remove only)

Realtek High Definition Audio Driver

Revo Uninstaller 1.94

Roxio Activation Module

Roxio BackOnTrack

Roxio Burn

Roxio Creator Starter

Roxio Express Labeler 3

Roxio File Backup

Secunia PSI (2.0.0.3003)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Sonic CinePlayer Decoder Pack

SpywareBlaster 5.0

swMSM

SyncUP

THX TruStudio PC

TurboTax 2011

TurboTax 2011 whiiper

TurboTax 2011 WinPerFedFormset

TurboTax 2011 WinPerReleaseEngine

TurboTax 2011 WinPerTaxSupport

TurboTax 2011 wrapper

TurboTax 2012

TurboTax 2012 whiiper

TurboTax 2012 WinPerFedFormset

TurboTax 2012 WinPerReleaseEngine

TurboTax 2012 WinPerTaxSupport

TurboTax 2012 wrapper

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

ViKi Desktop Plug-in

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

Xceed ActiveX Components v6.5

Zinio Reader 4

.

==== Event Viewer Messages From Past Week ========

.

5/27/2013 8:08:25 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

5/27/2013 8:08:25 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/27/2013 8:08:18 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

5/27/2013 8:08:18 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

5/27/2013 8:03:16 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Spooler service.

5/27/2013 8:02:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

5/27/2013 4:52:38 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

5/27/2013 4:52:38 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/27/2013 4:52:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

5/27/2013 4:51:39 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X64 service to connect.

5/27/2013 4:50:36 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.

5/27/2013 11:18:14 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

5/27/2013 11:17:48 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.

5/27/2013 11:17:48 AM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

5/27/2013 11:17:48 AM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

5/27/2013 11:17:48 AM, Error: Service Control Manager [7000] - The Peer Networking Identity Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/27/2013 11:11:53 AM, Error: Service Control Manager [7022] - The Remote Access Connection Manager service hung on starting.

5/27/2013 11:08:52 AM, Error: Service Control Manager [7022] - The IP Helper service hung on starting.

5/27/2013 11:04:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the FullImagingService service to connect.

5/27/2013 11:04:17 AM, Error: Service Control Manager [7000] - The FullImagingService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/27/2013 11:03:18 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the FibUacService service to connect.

5/27/2013 11:03:18 AM, Error: Service Control Manager [7000] - The FibUacService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/26/2013 9:37:24 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

5/26/2013 9:37:23 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

5/26/2013 9:37:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/26/2013 9:37:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

5/26/2013 9:37:22 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21

5/26/2013 9:37:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/26/2013 9:37:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

5/26/2013 9:37:04 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache KLIF spldr vpcvmm Wanarpv6

5/26/2013 9:27:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.

5/26/2013 9:27:11 PM, Error: Service Control Manager [7022] - The SSDP Discovery service hung on starting.

5/26/2013 9:25:41 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

5/26/2013 6:47:08 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WMPNetworkSvc service.

5/26/2013 3:14:49 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: An instance of the service is already running.

5/24/2013 7:36:11 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

5/23/2013 12:46:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/23/2013 12:42:34 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.

5/23/2013 12:36:59 PM, Error: Service Control Manager [7022] - The Peer Networking Identity Manager service hung on starting.

5/23/2013 12:14:11 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.

5/23/2013 12:14:11 PM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/23/2013 12:12:22 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Function Discovery Resource Publication service to connect.

5/23/2013 12:12:22 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

5/23/2013 12:12:22 PM, Error: Service Control Manager [7000] - The Function Discovery Resource Publication service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/22/2013 11:01:05 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

5/22/2013 10:58:40 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Nero Update service to connect.

5/22/2013 10:56:25 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intuit Update Service v4 service to connect.

5/22/2013 10:56:25 AM, Error: Service Control Manager [7000] - The Intuit Update Service v4 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/22/2013 10:54:55 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Rapid Storage Technology service to connect.

5/22/2013 10:54:55 AM, Error: Service Control Manager [7000] - The Intel® Rapid Storage Technology service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/22/2013 10:53:37 AM, Error: Service Control Manager [7022] - The Background Intelligent Transfer Service service hung on starting.

.

==== End Of File ===========================

[AdvancedSetup]

I know most other helpers like the logs posted inline but myself I prefer them to be attached.

That said though I don't see an obvious infection but there is certainly something causing an issue according to your Event Logs.

Please have someone assist you with reviewing your computer for an infection and if they say its clean but the issue remains then come back or start a new post in the PC Help forum and we'll take a look.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks