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fbi virus... is there a way to save my files?

probo
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probo

probo

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I currently have the fbi ransomware and its preventing me from getting on my computer at all. Obviously blocks me on normal startup, lock screen in safe mode, i cant even start in command prompt. I can get to command prompt if i go thru "repair your computer" however. I am completely willing and would like to reinitialize the hard drive and reinstall the OS, but there are some files that i need to get off the computer first. Would it even be possible to retrieve these files or would it require removal of the virus first?

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MrCharlie

MrCharlie

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Welcome to the forum, here's how we deal with that malware:

  1. Please download Farbar Recovery Scan Tool and save it to a flash drive.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Plug the flash drive into the infected PC.
  2. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
    If you are using Vista or Windows 7 enter System Recovery Options.
    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

[*]On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
      Select Command Prompt
      Once in the Command Prompt:

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

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probo

probo

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Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-05-2013

Ran by SYSTEM on 28-05-2013 09:08:56

Running from F:\

Windows 7 Home Premium (X64) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Recovery

The current controlset is ControlSet002

ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [mwlDaemon] .EXE [x]

HKLM\...\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [10060832 2010-02-08] (Realtek Semiconductor)

HKLM\...\Run: [PLFSetI] DOWS\PLFSETI.EXE [x]

HKLM\...\Run: [synTPEnh] H.EXE [x]

HKLM\...\Run: [Acer ePower Management] T\EPOWERTRAY.EXE [x]

HKLM\...\RunOnce: [*Restore] C:\Windows\system32\rstrui.exe /RUNONCE [296960 2010-11-20] (Microsoft Corporation)

HKLM\...\Winlogon: [shell] regsvr32 /n /i /s "C:\Users\kris\AppData\Local\lxctm.snr" [x ] () <=== ATTENTION

HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35696 2009-02-27] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey [1532992 2013-03-13] (McAfee, Inc.)

HKLM-x32\...\Run: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k [260608 2010-03-08] (NewTech Infosystems, Inc.)

HKLM-x32\...\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED [588648 2009-07-24] (Symantec Corporation)

HKLM-x32\...\Run: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" [337264 2010-02-01] (Egis Technology Inc.)

HKLM-x32\...\Run: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d [201512 2009-12-24] (Egis Technology Inc.)

HKLM-x32\...\Run: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe" [401192 2009-12-24] (Egis Technology Inc.)

HKLM-x32\...\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun [98304 2010-01-22] (Advanced Micro Devices, Inc.)

HKLM-x32\...\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe [908368 2010-04-08] (Dritek System Inc.)

HKLM-x32\...\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices [91520 2010-03-13] (Microsoft Corporation)

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [935288 2009-09-04] (Adobe Systems Incorporated)

HKU\kris\...\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [39408 2010-04-01] (Google Inc.)

HKU\kris\...\Run: [ctfmon.exe] C:\PROGRA~3\rundll32.exe C:\PROGRA~3\lbqewi.dat,FG00 [128000 2013-05-16] (Hilgraeve, Inc.)

Startup: C:\ProgramData\Start Menu\Programs\Startup\ctfmon.lnk

ShortcutTarget: ctfmon.lnk -> C:\Windows\System32\regsvr32.exe (Microsoft Corporation)

Startup: C:\Users\kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\msconfig.lnk

ShortcutTarget: msconfig.lnk -> C:\PROGRA~3\lbqewi.dat (Hilgraeve, Inc.)

==================== Services (Whitelisted) =================

S2 McAfee SiteAdvisor Service; C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S2 McMPFSvc; C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S2 mcmscsvc; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S2 McNaiAnn; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S2 McNASvc; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S3 McODS; C:\Program Files\mcafee\VirusScan\mcods.exe [383608 2012-11-16] (McAfee, Inc.)

S4 McOobeSv; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S2 McProxy; C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S2 McShield; C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe [241456 2013-02-19] (McAfee, Inc.)

S2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [218760 2013-02-19] (McAfee, Inc.)

S2 mfevtp; C:\Windows\system32\mfevtps.exe [182752 2013-02-19] (McAfee, Inc.)

S2 MSK80Service; C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [201304 2012-08-31] (McAfee, Inc.)

S3 MWLService; C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [305520 2010-02-01] (Egis Technology Inc.)

==================== Drivers (Whitelisted) ====================

S3 cfwids; C:\Windows\System32\drivers\cfwids.sys [70112 2013-02-19] (McAfee, Inc.)

S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [196440 2012-04-20] (McAfee, Inc.)

S3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [179280 2013-02-19] (McAfee, Inc.)

S3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [309840 2013-02-19] (McAfee, Inc.)

S3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [515968 2013-02-19] (McAfee, Inc.)

S0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [771536 2013-02-19] (McAfee, Inc.)

S3 mferkdet; C:\Windows\System32\drivers\mferkdet.sys [106552 2013-02-19] (McAfee, Inc.)

S0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [340216 2013-02-19] (McAfee, Inc.)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-05-28 09:08 - 2013-05-28 09:08 - 00000000 ____D C:\FRST

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\Users\kris\AppData\Local\lxctm.snr

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\Users\kris\AppData\Local\jtgfhmhp.lbb

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\ProgramData\ppnbva.smv

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\ProgramData\hkcajpz.xzw

2013-05-20 03:29 - 2013-05-20 03:29 - 01011316 ____A C:\Users\kris\Desktop\BUS172A - Chap07-S - BKMEss9e.pptx

2013-05-19 23:56 - 2013-05-19 23:56 - 02159586 ____A C:\Users\kris\Desktop\BUS172A - Chap06-S - BKMEss9e.pptx

2013-05-17 00:59 - 2013-05-17 00:59 - 00044544 ____A (Microsoft Corporation) C:\ProgramData\rundll32.exe

2013-05-17 00:46 - 2013-05-17 00:46 - 00002634 ____A C:\ProgramData\iweqbl.js

2013-05-16 14:08 - 2013-05-18 11:03 - 95023320 ___AT C:\ProgramData\iweqbl.pad

2013-05-16 14:08 - 2013-05-18 11:03 - 00000000 ____A C:\ProgramData\as98213.txt

2013-05-16 14:08 - 2013-05-16 14:08 - 00128000 ____A (Hilgraeve, Inc.) C:\ProgramData\lbqewi.dat

2013-05-16 14:08 - 2013-05-16 14:08 - 00000152 ____A C:\ProgramData\iweqbl.reg

2013-05-16 14:08 - 2013-05-16 14:08 - 00000056 ____A C:\ProgramData\iweqbl.bat

2013-05-16 07:57 - 2013-05-16 07:57 - 00000000 ____D C:\Users\kris\AppData\Roaming\Malwarebytes

2013-05-16 07:57 - 2013-05-16 07:57 - 00000000 ____D C:\ProgramData\Malwarebytes

2013-05-16 07:57 - 2013-05-16 07:57 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-16 07:57 - 2013-04-04 13:50 - 00025928 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys

2013-05-16 07:55 - 2013-05-16 07:55 - 00000000 ____D C:\Users\kris\Desktop\rkill

2013-05-16 07:33 - 2013-04-04 22:52 - 02242048 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll

2013-05-16 07:33 - 2013-04-04 22:52 - 01365504 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll

2013-05-16 07:33 - 2013-04-04 22:52 - 00051712 ____A (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe

2013-05-16 07:33 - 2013-04-04 22:50 - 03958784 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 02647552 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00855552 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00603136 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00526336 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00136704 ____A (Microsoft Corporation) C:\Windows\System32\iesysprep.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00067072 ____A (Microsoft Corporation) C:\Windows\System32\iesetup.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00053248 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll

2013-05-16 07:33 - 2013-04-04 22:50 - 00039936 ____A (Microsoft Corporation) C:\Windows\System32\iernonce.dll

2013-05-16 07:33 - 2013-04-04 21:28 - 01767424 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2013-05-16 07:33 - 2013-04-04 21:28 - 01130496 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 02877440 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 02046976 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00690688 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00493056 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00391168 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00109056 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00061440 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00039424 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2013-05-16 07:33 - 2013-04-04 21:26 - 00033280 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll

2013-05-16 07:33 - 2013-04-04 20:43 - 02706432 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

2013-05-16 07:33 - 2013-04-04 20:29 - 02706432 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-05-16 07:33 - 2013-04-04 19:51 - 00089600 ____A (Microsoft Corporation) C:\Windows\System32\RegisterIEPKEYs.exe

2013-05-16 07:33 - 2013-04-04 19:38 - 00071680 ____A (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe

2013-05-16 07:32 - 2013-04-04 22:50 - 19231232 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll

2013-05-16 07:32 - 2013-04-04 22:50 - 15404032 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll

2013-05-16 07:32 - 2013-04-04 21:26 - 14323712 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-05-16 07:32 - 2013-04-04 21:26 - 13760512 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2013-05-16 07:30 - 2013-05-17 00:51 - 00003114 ____A C:\Users\kris\Desktop\Rkill.txt

2013-05-16 07:30 - 2013-05-16 07:30 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64-4300.exe

2013-05-15 21:54 - 2013-05-15 21:54 - 10285040 ____A (Malwarebytes Corporation ) C:\Users\kris\Desktop\mbam-setup-1.75.0.1300.exe

2013-05-15 21:54 - 2013-05-15 21:54 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64-22644.exe

2013-05-15 21:54 - 2013-05-15 21:54 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64-22595.exe

2013-05-15 21:52 - 2013-05-15 21:54 - 00000948 ____A C:\Users\kris\Desktop\lsass.exe.txt

2013-05-15 21:52 - 2013-05-15 21:52 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64.exe

2013-05-15 21:51 - 2013-05-15 21:51 - 01761408 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe.exe

2013-05-15 21:03 - 2013-05-15 21:03 - 00002052 ____A C:\Users\kris\Desktop\System Care Antivirus.lnk

2013-05-15 11:25 - 2013-04-09 22:01 - 00983400 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\dxgkrnl.sys

2013-05-15 11:25 - 2013-04-09 22:01 - 00265064 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\dxgmms1.sys

2013-05-15 11:25 - 2011-02-03 03:25 - 00144384 ____A (Microsoft Corporation) C:\Windows\System32\cdd.dll

2013-05-15 11:24 - 2013-04-09 19:30 - 03153920 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys

2013-05-15 11:24 - 2013-03-18 21:53 - 00230400 ____A (Microsoft Corporation) C:\Windows\System32\wwansvc.dll

2013-05-15 11:24 - 2013-03-18 21:53 - 00048640 ____A (Microsoft Corporation) C:\Windows\System32\wwanprotdim.dll

2013-05-15 11:24 - 2013-02-26 22:02 - 00111448 ____A (Microsoft Corporation) C:\Windows\System32\consent.exe

2013-05-15 11:24 - 2013-02-26 21:52 - 14172672 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll

2013-05-15 11:24 - 2013-02-26 21:52 - 00197120 ____A (Microsoft Corporation) C:\Windows\System32\shdocvw.dll

2013-05-15 11:24 - 2013-02-26 21:48 - 01930752 ____A (Microsoft Corporation) C:\Windows\System32\authui.dll

2013-05-15 11:24 - 2013-02-26 21:47 - 00070144 ____A (Microsoft Corporation) C:\Windows\System32\appinfo.dll

2013-05-15 11:24 - 2013-02-26 20:55 - 12872704 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll

2013-05-15 11:24 - 2013-02-26 20:55 - 00180224 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shdocvw.dll

2013-05-15 11:24 - 2013-02-26 20:49 - 01796096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll

2013-05-13 23:36 - 2013-05-13 23:36 - 01052552 ____A C:\Windows\Minidump\051413-24928-01.dmp

2013-05-13 15:11 - 2013-05-13 15:11 - 00000013 ____A C:\Users\kris\Documents\hgcdy.txt

2013-05-13 08:48 - 2013-05-13 08:48 - 00001175 ____A C:\Users\kris\Desktop\url.htm

2013-05-12 19:29 - 2013-05-13 01:28 - 00045376 ____A C:\Users\kris\Desktop\F-F_Research_Data_Factors.txt

2013-05-11 13:51 - 2013-05-11 13:51 - 00000000 ___SD C:\Users\kris\Documents\My Data Sources

2013-05-11 10:51 - 2013-05-13 08:54 - 00000000 ____D C:\Users\kris\Documents\intestment analysis

2013-05-11 10:38 - 2013-05-11 10:38 - 00000000 ____D C:\Program Files (x86)\Microsoft Sync Framework

2013-05-10 14:35 - 2013-05-10 14:35 - 00000000 ____D C:\Program Files (x86)\Microsoft Visual Studio 8

2013-05-10 14:11 - 2013-05-11 10:31 - 681867016 ____A (Microsoft Corporation) C:\Users\kris\Downloads\X16-32250.exe

2013-04-28 22:25 - 2013-04-28 22:25 - 00000000 ____D C:\Users\kris\Documents\Magic, Science, Religion

==================== One Month Modified Files and Folders =======

2013-05-28 09:08 - 2013-05-28 09:08 - 00000000 ____D C:\FRST

2013-05-25 10:34 - 2009-07-27 12:26 - 00000000 ___DC C:\elements

2013-05-25 09:46 - 2010-04-01 10:22 - 01869092 ____A C:\Windows\PFRO.log

2013-05-25 09:46 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-05-25 09:46 - 2009-07-13 20:51 - 00067967 ____A C:\Windows\setupact.log

2013-05-25 09:41 - 2012-11-26 13:21 - 01309449 ____A C:\Windows\WindowsUpdate.log

2013-05-25 09:41 - 2009-07-13 20:45 - 00017600 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-05-25 09:41 - 2009-07-13 20:45 - 00017600 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\Users\kris\AppData\Local\lxctm.snr

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\Users\kris\AppData\Local\jtgfhmhp.lbb

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\ProgramData\ppnbva.smv

2013-05-25 01:52 - 2013-05-25 01:52 - 00057856 ____A C:\ProgramData\hkcajpz.xzw

2013-05-22 14:48 - 2012-11-27 23:30 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-05-20 03:29 - 2013-05-20 03:29 - 01011316 ____A C:\Users\kris\Desktop\BUS172A - Chap07-S - BKMEss9e.pptx

2013-05-19 23:56 - 2013-05-19 23:56 - 02159586 ____A C:\Users\kris\Desktop\BUS172A - Chap06-S - BKMEss9e.pptx

2013-05-18 11:03 - 2013-05-16 14:08 - 95023320 ___AT C:\ProgramData\iweqbl.pad

2013-05-18 11:03 - 2013-05-16 14:08 - 00000000 ____A C:\ProgramData\as98213.txt

2013-05-17 03:02 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\rescache

2013-05-17 02:23 - 2009-07-13 20:45 - 00426720 ____A C:\Windows\System32\FNTCACHE.DAT

2013-05-17 00:59 - 2013-05-17 00:59 - 00044544 ____A (Microsoft Corporation) C:\ProgramData\rundll32.exe

2013-05-17 00:51 - 2013-05-16 07:30 - 00003114 ____A C:\Users\kris\Desktop\Rkill.txt

2013-05-17 00:46 - 2013-05-17 00:46 - 00002634 ____A C:\ProgramData\iweqbl.js

2013-05-16 14:08 - 2013-05-16 14:08 - 00128000 ____A (Hilgraeve, Inc.) C:\ProgramData\lbqewi.dat

2013-05-16 14:08 - 2013-05-16 14:08 - 00000152 ____A C:\ProgramData\iweqbl.reg

2013-05-16 14:08 - 2013-05-16 14:08 - 00000056 ____A C:\ProgramData\iweqbl.bat

2013-05-16 07:57 - 2013-05-16 07:57 - 00000000 ____D C:\Users\kris\AppData\Roaming\Malwarebytes

2013-05-16 07:57 - 2013-05-16 07:57 - 00000000 ____D C:\ProgramData\Malwarebytes

2013-05-16 07:57 - 2013-05-16 07:57 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-16 07:55 - 2013-05-16 07:55 - 00000000 ____D C:\Users\kris\Desktop\rkill

2013-05-16 07:42 - 2010-04-01 10:14 - 00000000 ____D C:\ProgramData\Microsoft Help

2013-05-16 07:38 - 2009-07-13 21:13 - 00740374 ____A C:\Windows\System32\PerfStringBackup.INI

2013-05-16 07:30 - 2013-05-16 07:30 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64-4300.exe

2013-05-15 21:54 - 2013-05-15 21:54 - 10285040 ____A (Malwarebytes Corporation ) C:\Users\kris\Desktop\mbam-setup-1.75.0.1300.exe

2013-05-15 21:54 - 2013-05-15 21:54 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64-22644.exe

2013-05-15 21:54 - 2013-05-15 21:54 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64-22595.exe

2013-05-15 21:54 - 2013-05-15 21:52 - 00000948 ____A C:\Users\kris\Desktop\lsass.exe.txt

2013-05-15 21:52 - 2013-05-15 21:52 - 00963200 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe64.exe

2013-05-15 21:51 - 2013-05-15 21:51 - 01761408 ____A (Bleeping Computer, LLC) C:\Users\kris\Desktop\lsass.exe.exe

2013-05-15 21:03 - 2013-05-15 21:03 - 00002052 ____A C:\Users\kris\Desktop\System Care Antivirus.lnk

2013-05-14 20:41 - 2012-11-27 23:30 - 00692104 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2013-05-14 20:41 - 2012-11-27 23:30 - 00071048 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2013-05-13 23:36 - 2013-05-13 23:36 - 01052552 ____A C:\Windows\Minidump\051413-24928-01.dmp

2013-05-13 23:36 - 2012-11-28 02:53 - 00000000 ____D C:\Windows\Minidump

2013-05-13 23:35 - 2012-11-28 02:53 - 240148356 ____A C:\Windows\MEMORY.DMP

2013-05-13 15:11 - 2013-05-13 15:11 - 00000013 ____A C:\Users\kris\Documents\hgcdy.txt

2013-05-13 14:04 - 2012-11-28 01:45 - 00005552 ____A C:\Users\kris\AppData\Roaming\wklnhst.dat

2013-05-13 14:04 - 2009-07-13 21:32 - 00000000 ____D C:\Windows\System32\FxsTmp

2013-05-13 09:07 - 2009-07-13 18:34 - 00000478 ____A C:\Windows\win.ini

2013-05-13 08:54 - 2013-05-11 10:51 - 00000000 ____D C:\Users\kris\Documents\intestment analysis

2013-05-13 08:48 - 2013-05-13 08:48 - 00001175 ____A C:\Users\kris\Desktop\url.htm

2013-05-13 01:28 - 2013-05-12 19:29 - 00045376 ____A C:\Users\kris\Desktop\F-F_Research_Data_Factors.txt

2013-05-12 13:42 - 2012-11-29 15:24 - 00000000 ____D C:\Users\kris\AppData\Local\Microsoft Help

2013-05-11 23:41 - 2012-11-26 13:25 - 00111288 ____A C:\Users\kris\AppData\Local\GDIPFONTCACHEV1.DAT

2013-05-11 13:51 - 2013-05-11 13:51 - 00000000 ___SD C:\Users\kris\Documents\My Data Sources

2013-05-11 10:40 - 2010-04-01 10:56 - 00000000 ____D C:\Windows\ShellNew

2013-05-11 10:39 - 2009-07-13 21:32 - 00000000 ____D C:\Program Files (x86)\MSBuild

2013-05-11 10:38 - 2013-05-11 10:38 - 00000000 ____D C:\Program Files (x86)\Microsoft Sync Framework

2013-05-11 10:38 - 2010-04-01 10:14 - 00000000 ____D C:\Program Files (x86)\Microsoft Office

2013-05-11 10:31 - 2013-05-10 14:11 - 681867016 ____A (Microsoft Corporation) C:\Users\kris\Downloads\X16-32250.exe

2013-05-10 14:35 - 2013-05-10 14:35 - 00000000 ____D C:\Program Files (x86)\Microsoft Visual Studio 8

2013-04-30 23:48 - 2013-02-13 01:17 - 00000000 ____D C:\Users\kris\Documents\Business Ethics

2013-04-28 22:25 - 2013-04-28 22:25 - 00000000 ____D C:\Users\kris\Documents\Magic, Science, Religion

Other Malware:

===========

C:\ProgramData\rundll32.exe

C:\Users\kris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\msconfig.lnk

C:\ProgramData\iweqbl.bat

C:\ProgramData\iweqbl.pad

C:\ProgramData\iweqbl.reg

C:\ProgramData\lbqewi.dat

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-05-10 14:32:29

Restore point made on: 2013-05-10 15:03:32

Restore point made on: 2013-05-11 10:33:51

Restore point made on: 2013-05-11 14:11:01

Restore point made on: 2013-05-12 09:38:54

Restore point made on: 2013-05-12 12:16:08

Restore point made on: 2013-05-13 09:05:33

Restore point made on: 2013-05-16 07:29:19

Restore point made on: 2013-05-17 02:00:51

==================== Memory info ===========================

Percentage of memory in use: 33%

Total physical RAM: 1790.17 MB

Available physical RAM: 1189.21 MB

Total Pagefile: 1790.17 MB

Available Pagefile: 1175.11 MB

Total Virtual: 8192 MB

Available Virtual: 8191.86 MB

==================== Drives ================================

Drive c: (ACER) (Fixed) (Total:220.09 GB) (Free:167.68 GB) NTFS (Disk=0 Partition=3)

Drive e: (PQSERVICE) (Fixed) (Total:12.7 GB) (Free:1.71 GB) NTFS (Disk=0 Partition=1)

Drive f: () (Removable) (Total:0.98 GB) (Free:0.97 GB) FAT (Disk=1 Partition=1)

Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Drive y: (SYSTEM RESERVED) (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS (Disk=0 Partition=2) ==>[system with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows Vista) (Size: 233 GB) (Disk ID: 494B494A)

Partition 1: (Not Active) - (Size=13 GB) - (Type=27)

Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)

Partition 3: (Not Active) - (Size=220 GB) - (Type=07 NTFS)

========================================================

Disk: 1 (Size: 1000 MB) (Disk ID: 91F72D24)

Partition 1: (Active) - (Size=1000 MB) - (Type=06)

Last Boot: 2013-05-25 09:23

==================== End Of Log ============================

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MrCharlie

MrCharlie

Posted
Posted

OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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LDTate

LDTate

Posted
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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