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Trojan Tracur - trying to remove


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Hi!

In the past few days, my computer was acting funny (slow, icons wouldn't work, error messages about bad files, etc.) to the point that, today, I couldn't get to anything on the internet and no programs would open at all. I started thinking 'virus' and rebooted in safe mode, which allowed me to get to the internet to download Malwarebytes. I ran a scan and three infected files (all Trojan Tracur) were identified. I allowed the software to delete the files and reboot, and everything was fine when the system came back up. Within 10 minutes, however, I am seeing the symptoms starting up again. When I try to go to a site in IE, I see connection messages in the lower left: "Waiting for site xxxxxx.com..." or something like that which makes me think the virus is still lurking and trying to connect me to its own sites.

I came back to this forum and am starting from scratch - to be honest, I'm a little out of my element and intimidated by this whole thing, but I NEED my computer, so I'm hoping you can be patient with me.

I downloaded and ran DDS. I think this is where I'm supposed to cut and paste the contents of the DDS and Attach files? They look huge, hope it's okay to paste! THANKS SO MUCH for anything you can do to help me....

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16483 BrowserJavaVersion: 10.17.2

Run by KC at 22:07:12 on 2013-05-23

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5883.3632 [GMT -4:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\vcsFPService.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\DigitalPersona\Bin\DpHostW.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\IDT\WDM\AESTSr64.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\befrgl.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe

C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Wi-Fi Connect\WiFiConnect.exe

C:\Windows\System32\StikyNot.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe

C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\BFHP.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\DigitalPersona\Bin\DPAgent.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit = userinit.exe,

BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: BeFrugalIEHelper: {2335A057-CBA6-40F6-A712-C6A7C98F7813} - C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\BFTB.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ips\ipsbho.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll

TB: BeFrugal.com Toolbar: {5BA2C4EE-42EF-4E2D-88BE-7271AE4E35B7} - C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\BFTB.dll

uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet

uRun: [WiFiConnect] C:\Program Files (x86)\Wi-Fi Connect\WiFiConnect

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

uRun: [CMD] REGSVR32.EXE C:\Users\KC\AppData\Local\CMD\vlexlaej.dll

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Corel File Shell Monitor] c:\Program Files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe

mRun: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

mRun: [OpwareSE4] "C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

mRun: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\Users\KC\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ATHOME~1.LNK - C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PHOTOF~1.LNK - C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {8BE5651C-D60B-4B59-B5B2-F0EB93733D17} - hxxps://www36.verizon.com/FiOSVoice/UnProtected/FiosVoiceVMUtil.CAB

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://ifebp.webex.com/client/T27LC/training/ieatgpc1.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.1 71.242.0.12

TCP: Interfaces\{0C53DF58-D08C-4443-BA33-945BCE307ECC} : DHCPNameServer = 192.168.1.1 71.242.0.12

TCP: Interfaces\{0C53DF58-D08C-4443-BA33-945BCE307ECC}\2456C6B696E6E23756475707E2537484A7 : DHCPNameServer = 192.168.1.1 71.242.0.12

TCP: Interfaces\{0C53DF58-D08C-4443-BA33-945BCE307ECC}\349627175756F58747 : DHCPNameServer = 192.168.1.1 71.242.0.12

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

LSA: Notification Packages = DPPassFilter scecli

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-mWinlogon: Userinit = C:\Windows\System32\userinit.exe,C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe,

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background

x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden

x64-Run: [CanonSolutionMenu] C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe /logon

x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-STS: FencesShlExt Class - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences Pro\FencesMenu64.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\KC\AppData\Roaming\Mozilla\Firefox\Profiles\e3foddng.default\

FF - prefs.js: browser.startup.homepage - about:home

FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3282132&SearchSource=2&CUI=UN92794138694049925&q=

FF - prefs.js: network.proxy.type - 0

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\KC\AppData\Local\HuluDesktop\instances\0.9.14.1\nphdplg.dll

FF - plugin: C:\Users\KC\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll

FF - plugin: C:\Users\KC\AppData\Roaming\CATALI~2\npBcsKtTcHW.dll

FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

FF - ExtSQL: 2013-03-31 21:02; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\coFFPlgn

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0604010.00E\symds64.sys [2013-2-6 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0604010.00E\symefa64.sys [2013-2-6 1129120]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130515.001\BHDrvx64.sys [2013-5-20 1390680]

R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\0604010.00E\ccsetx64.sys [2013-2-6 167072]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130523.001\IDSviA64.sys [2013-5-23 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\ironx64.sys [2013-2-6 190072]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\symnets.sys [2013-2-6 405624]

R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-2-23 89600]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-10-8 203264]

R2 BeFrugal.com Service;BeFrugal.com Service;C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\befrgl.exe [2013-5-3 346960]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2010-6-15 30520]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-9-28 26680]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-23 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-23 701512]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccsvchst.exe [2013-2-6 138272]

R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-23 2192176]

R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-9-3 31088]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-14 138912]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-23 25928]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-2-23 38528]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2011-2-23 239136]

S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-2-23 344680]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-7 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-23 1255736]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

.

=============== Created Last 30 ================

.

2013-05-23 23:26:44 -------- d-----w- C:\Users\KC\AppData\Roaming\Malwarebytes

2013-05-23 23:26:32 -------- d-----w- C:\ProgramData\Malwarebytes

2013-05-23 23:26:31 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-05-23 23:26:31 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-23 12:33:18 -------- d-----w- C:\Windows\SysWow64\N360_BACKUP

2013-05-23 12:04:34 -------- d-----w- C:\Users\KC\AppData\Local\CMD

2013-05-16 10:24:35 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-05-16 10:24:34 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-05-15 12:01:44 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-05-15 12:01:44 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-05-15 12:01:44 144384 ----a-w- C:\Windows\System32\cdd.dll

2013-05-15 12:01:21 1930752 ----a-w- C:\Windows\System32\authui.dll

2013-05-15 12:01:19 70144 ----a-w- C:\Windows\System32\appinfo.dll

2013-05-15 12:01:19 1796096 ----a-w- C:\Windows\SysWow64\authui.dll

2013-05-15 12:01:19 111448 ----a-w- C:\Windows\System32\consent.exe

2013-05-15 12:00:57 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-05-15 12:00:57 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-05-15 12:00:56 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-05-03 19:46:40 -------- d-----w- C:\Program Files (x86)\Common Files\BeFrugal.com

2013-04-24 15:32:01 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

.

==================== Find3M ====================

.

2013-05-14 19:42:51 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-14 19:42:51 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-05 01:08:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-04-05 01:00:30 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-04-05 00:59:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-04-05 00:56:16 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-04-05 00:55:47 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-04-04 22:11:34 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-04-04 22:02:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-04-04 22:02:17 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-04-04 21:58:51 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-04-04 21:57:45 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-03-14 12:49:10 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-14 12:49:10 861088 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll

2013-03-14 12:49:10 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

.

============= FINISH: 22:08:33.98 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 3/21/2011 10:22:50 PM

System Uptime: 5/23/2013 8:54:38 PM (2 hours ago)

.

Motherboard: Hewlett-Packard | | 1641

Processor: AMD Phenom II P860 Triple-Core Processor | Socket S1G4 | 1700/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 572 GiB total, 442.322 GiB free.

D: is FIXED (NTFS) - 24 GiB total, 3.539 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP153: 4/19/2013 7:30:15 PM - Scheduled Checkpoint

RP154: 4/24/2013 4:31:45 PM - Windows Update

RP155: 5/4/2013 9:11:53 AM - Scheduled Checkpoint

RP156: 5/16/2013 6:20:08 AM - Windows Update

RP157: 5/23/2013 3:56:41 PM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Anchor Service CS3

Adobe Asset Services CS3

Adobe Bridge CS3

Adobe Bridge Start Meeting

Adobe Camera Raw 4.0

Adobe CMaps

Adobe Color - Photoshop Specific

Adobe Color Common Settings

Adobe Color EU Extra Settings

Adobe Color JA Extra Settings

Adobe Color NA Recommended Settings

Adobe Default Language CS3

Adobe Device Central CS3

Adobe Digital Editions

Adobe ExtendScript Toolkit 2

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Fonts All

Adobe Help Viewer CS3

Adobe Linguistics CS3

Adobe PDF Library Files

Adobe Photoshop CS3

Adobe Reader X (10.1.6)

Adobe Setup

Adobe Shockwave Player 11.5

Adobe Stock Photos CS3

Adobe Type Support

Adobe Update Manager CS3

Adobe Version Cue CS3 Client

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS3

Agatha Christie - Peril at End House

Amazon Kindle

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ArcSoft Panorama Maker 5

Atheros Driver Installation Program

AtHomeConnect version 1.0.1.0

ATI Catalyst Install Manager

BeFrugal.com Toolbar

Bejeweled 2 Deluxe

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Blio

Bonjour

Bounce Symphony

Build-a-lot 2

Cake Mania

Canon MP Navigator EX 1.0

Canon MP610 series

Canon MP610 series User Registration

Canon My Printer

Canon Utilities Easy-PhotoPrint EX

Canon Utilities Solution Menu

Catalina Savings Printer

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CEBS Practice Exam - CMS 2 (COMP1)

CEBS Practice Exam - GBA3 (Course 9)

Chuzzle Deluxe

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Contents

Corel PaintShop Photo Pro X3

Corel VideoStudio Pro X3

Coupon Printer for Windows

Cozi Outlook Toolbar

CyberLink DVD Suite

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DeviceIO

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

Dora the Explorer: Animal Adventures

DVD Menu Pack for HP MediaSmart Video

Energy Star Digital Logo

Escape Rosecliff Island

ESU for Microsoft Windows 7

Farm Frenzy

FATE

Fences Pro

Final Drive Nitro

Google Chrome

Google Earth Plug-in

Google Update Helper

GoToMeeting 4.8.0.723

H&R Block Deluxe + Efile 2011

H&R Block Deluxe + Efile 2012

Heroes of Hellas 2 - Olympia

HP 3D DriveGuard

HP Auto

HP Client Services

HP CloudDrive

HP Customer Experience Enhancements

HP Documentation

HP DVB-T TV Tuner 8.0.64.43

HP Game Console

HP Games

HP MediaSmart DVD

HP MediaSmart Movies and TV

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart SmartMenu

HP MediaSmart Video

HP MediaSmart Webcam

HP MediaSmart/TouchSmart Netflix

HP MovieStore

HP Photo Creations

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP SimplePass Identity Protection

HP Software Framework

HP Wireless Assistant

Hulu Desktop

ICA

IDT Audio

IPM_PSP_Pro

IPM_VS_Pro

ISCOM

iTunes

Java 7 Update 17

Java Auto Updater

Java 6 Update 21 (64-bit)

Jewel Quest Solitaire 2

Junk Mail filter update

LabelPrint

Learning Lodge Navigator

LightScribe System Software

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server Compact 3.5 SP2 ENU

Microsoft SQL Server Compact 3.5 SP2 x64 ENU

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft Visual Studio 2005 Tools for Office Runtime

Microsoft WSE 3.0 Runtime

Movie Theme Pack for HP MediaSmart Video

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The London Caper

Nikon File Uploader 2

Nikon Message Center 2

NOOK for PC

Norton 360

Norton Bootable Recovery Tool Wizard

Norton Online Backup

OverDrive Media Console

PDF Settings

Penguins!

PHOTOfunSTUDIO 8.1 PE

PhotoNow!

Picture Control Utility

PictureMover

Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

PSPPContent

PSPPRO_DCRAW

PureHD

QuickTime

Realtek Ethernet Controller Driver For Windows 7

Realtek USB 2.0 Card Reader

Recovery Manager

Rhapsody

RoxioNow Player

ScanSoft OmniPage SE 4

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Setup

Share

Share64

Synaptics Pointing Device Driver

The New Way Things Work

Times Reader

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Validity Sensors DDK

ViewNX 2

VIO

Virtual Families

Virtual Villagers 4 - The Tree of Life

Visual Studio 2005 Tools for Office Second Edition Runtime

VSClassic

VSPro

VTech Download Agent Library

WebEx

Wheel of Fortune 2

Wi-Fi Connect

Widevine Media Transformer Plugin 5.0.0

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Encoder 9 Series

Yahoo! BrowserPlus 2.9.8

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

5/23/2013 8:58:53 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

5/23/2013 8:55:57 PM, Error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

5/23/2013 8:52:59 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

5/23/2013 7:25:14 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

5/23/2013 7:25:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/23/2013 7:25:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

5/23/2013 7:25:07 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\athihvs.dll Error Code: 21

5/23/2013 7:25:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/23/2013 7:25:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

5/23/2013 7:24:52 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6

5/16/2013 7:38:12 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

5/16/2013 12:07:29 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

5/16/2013 12:02:05 PM, Error: Service Control Manager [7023] - The Server service terminated with the following error: Not enough storage is available to complete this operation.

.

==== End Of File ===========================

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  • Staff

Hello VidaLoca

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

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Hi Gringo!

Thanks so much for your help with this!!

I downloaded and ran AdwCleaner and Junkware-Removal-Tool, reports below. I see a few references to Tracur files, so I guess I didn't get it all originally...still have no idea how this got through, but will look into that after it's all clean.

Let me know what you think of these reports - am I 'all clear' or do I need to do anything else?

Thanks!!!

# AdwCleaner v2.301 - Logfile created 05/24/2013 at 07:45:07

# Updated 16/05/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : KC - KC-HP

# Boot Mode : Normal

# Running from : C:\Users\KC\Downloads\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16483

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\KC\AppData\Roaming\Mozilla\Firefox\Profiles\e3foddng.default\prefs.js

Deleted : user_pref("CT3282132_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]

Deleted : user_pref("Smartbar.ConduitHomepagesList", "hxxp://search.conduit.com/?ctid=CT3282132&SearchSource=1[...]

Deleted : user_pref("Smartbar.ConduitSearchEngineList", "TV Bar 2 B Customized Web Search");

Deleted : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3282132[...]

Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT3282132");

Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3282132&SearchSource=2&CU[...]

Deleted : user_pref("smartbar.machineId", "CHRWQODPYA1ANUSZU2BHHYJMNLHLYNLJ1NAQWXVQFZR0ATN4APUZSNQIR2RLYUHG22Q[...]

-\\ Google Chrome v27.0.1453.94

File : C:\Users\KC\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [3469 octets] - [24/05/2013 07:43:26]

AdwCleaner[R2].txt - [3529 octets] - [24/05/2013 07:44:30]

AdwCleaner[s1].txt - [3359 octets] - [24/05/2013 07:45:07]

########## EOF - C:\AdwCleaner[s1].txt - [3419 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by KC on Fri 05/24/2013 at 7:58:06.72

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"

~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"

Successfully deleted: [Empty Folder] C:\Users\KC\appdata\local\{B3B1EB7A-ECDA-404E-8ABB-AEBCD0EE5D3A}

Successfully deleted: [Empty Folder] C:\Users\KC\appdata\local\{BD176C65-7700-4DF9-AD2E-8B68C37017DA}

~~~ FireFox

Successfully deleted: [File] C:\Users\KC\AppData\Roaming\mozilla\firefox\profiles\e3foddng.default\extensions\caovfuguam@caovfuguam.org.xpi [Tracur]

Emptied folder: C:\Users\KC\AppData\Roaming\mozilla\firefox\profiles\e3foddng.default\minidumps [40 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Fri 05/24/2013 at 8:07:34.12

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  • Staff

Hello VidaLoca

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hi!

I ran Combofix and am posting the log, below. I've been using the computer and am not seeing the same problems as before. The only thing that disturbs me at this point is some strange delays when I open a new window or program - it's like the mouse is frozen or something for about 30 seconds, and then it's fine. I'm a little leery, but it could be the system, I guess, and not a true 'problem'

Thanks!!!

Here's the log:

ComboFix 13-05-25.02 - KC 05/25/2013 21:17:11.1.3 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5883.3840 [GMT -4:00]

Running from: c:\users\KC\Desktop\ComboFix.exe

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\KC\AppData\Local\assembly\tmp

c:\users\KC\AppData\Local\BcsKtYcHW.dll

c:\users\KC\AppData\Roaming\613C22

c:\users\KC\g2mdlhlpx.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-04-26 to 2013-05-26 )))))))))))))))))))))))))))))))

.

.

2013-05-26 01:28 . 2013-05-26 01:28 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-24 11:58 . 2013-05-24 11:58 -------- d-----w- c:\windows\ERUNT

2013-05-24 11:57 . 2013-05-24 11:57 -------- d-----w- C:\JRT

2013-05-23 23:26 . 2013-05-23 23:26 -------- d-----w- c:\users\KC\AppData\Roaming\Malwarebytes

2013-05-23 23:26 . 2013-05-23 23:26 -------- d-----w- c:\programdata\Malwarebytes

2013-05-23 23:26 . 2013-05-23 23:26 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-05-23 23:26 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-23 12:33 . 2013-05-23 12:33 -------- d-----w- c:\windows\SysWow64\N360_BACKUP

2013-05-23 12:04 . 2013-05-24 00:53 -------- d-----w- c:\users\KC\AppData\Local\CMD

2013-05-16 10:24 . 2013-05-05 21:36 17818624 ----a-w- c:\windows\system32\mshtml.dll

2013-05-16 10:24 . 2013-05-05 21:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-05-16 10:24 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2013-05-16 10:22 . 2013-04-05 01:19 10926080 ----a-w- c:\windows\system32\ieframe.dll

2013-05-15 12:01 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys

2013-05-15 12:01 . 2013-04-10 06:01 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-05-15 12:01 . 2011-02-03 11:25 144384 ----a-w- c:\windows\system32\cdd.dll

2013-05-15 12:01 . 2013-02-27 05:52 14172672 ----a-w- c:\windows\system32\shell32.dll

2013-05-15 12:01 . 2013-02-27 05:48 1930752 ----a-w- c:\windows\system32\authui.dll

2013-05-15 12:01 . 2013-02-27 05:52 197120 ----a-w- c:\windows\system32\shdocvw.dll

2013-05-15 12:01 . 2013-02-27 06:02 111448 ----a-w- c:\windows\system32\consent.exe

2013-05-15 12:01 . 2013-02-27 05:47 70144 ----a-w- c:\windows\system32\appinfo.dll

2013-05-15 12:01 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\SysWow64\authui.dll

2013-05-15 12:00 . 2013-03-19 05:53 48640 ----a-w- c:\windows\system32\wwanprotdim.dll

2013-05-15 12:00 . 2013-03-19 05:53 230400 ----a-w- c:\windows\system32\wwansvc.dll

2013-05-15 12:00 . 2013-04-10 03:30 3153920 ----a-w- c:\windows\system32\win32k.sys

2013-05-03 19:46 . 2013-05-03 19:46 -------- d-----w- c:\program files (x86)\Common Files\BeFrugal.com

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-23 12:21 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-05-14 19:42 . 2012-05-27 14:25 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-05-14 19:42 . 2011-05-18 11:52 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-13 05:49 . 2013-05-15 12:01 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-05-15 12:01 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-05-15 12:01 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-05-15 12:01 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-05-15 12:01 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-05-15 12:01 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-04-12 14:45 . 2013-04-24 15:32 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-03-27 16:08 . 2013-03-27 16:08 45056 ----a-r- c:\users\KC\AppData\Roaming\Microsoft\Installer\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}\UNINST_Uninstall_C_EBD1846850A64C858760A659B987DCFF.exe

2013-03-27 16:08 . 2013-03-27 16:08 45056 ----a-r- c:\users\KC\AppData\Roaming\Microsoft\Installer\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}\ARPPRODUCTICON.exe

2013-03-19 06:04 . 2013-04-10 11:54 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 11:54 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 11:54 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 11:54 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 11:54 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 11:54 112640 ----a-w- c:\windows\system32\smss.exe

2013-03-14 12:49 . 2013-03-14 12:49 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-14 12:49 . 2012-10-23 20:50 861088 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2013-03-14 12:49 . 2012-10-23 20:50 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"WiFiConnect"="c:\program files (x86)\Wi-Fi Connect\WiFiConnect" [X]

"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 2736128]

"Messenger (Yahoo!)"="c:\progra~2\Yahoo!\Messenger\YahooMessenger.exe" [2011-06-16 6276408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-30 98304]

"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-09-29 584760]

"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"OpwareSE4"="c:\program files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]

"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]

"AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-03-15 357800]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]

.

c:\users\KC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

AtHomeConnect.lnk - c:\program files (x86)\AtHomeConnect\AtHomeConnect.exe [2013-2-9 9939936]

PHOTOfunSTUDIO 8.1 PE.lnk - c:\program files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe [2013-1-27 229000]

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-09-15 239136]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-09-15 344680]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-03-23 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130515.001\BHDrvx64.sys [2013-04-12 1390680]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130524.001\IDSvia64.sys [2012-09-01 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-14 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-10-08 203264]

S2 BeFrugal.com Service;BeFrugal.com Service;c:\program files (x86)\Common Files\BeFrugal.com\Toolbar\befrgl.exe [2013-04-30 346960]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2010-06-15 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-09-29 26680]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S3 clwvd;HP Webcam Splitter;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-04 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-14 138912]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-10-08 38528]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-08-16 21:43 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-05-23 17:34 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-26 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-27 19:42]

.

2013-05-24 c:\windows\Tasks\BeFrugal.com Toolbar.job

- c:\program files (x86)\Common Files\BeFrugal.com\Toolbar\BFHP.exe [2013-05-03 14:04]

.

2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-24 12:42]

.

2013-05-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-24 12:42]

.

2013-05-26 c:\windows\Tasks\HP Photo Creations Communicator.job

- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-11-16 10:11]

.

2013-05-24 c:\windows\Tasks\HPCeeScheduleForKC-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

2013-05-21 c:\windows\Tasks\HPCeeScheduleForKC.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-09-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-01 611896]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2007-04-15 644696]

"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-03-05 1840720]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]

"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences Pro\FencesMenu64.dll" [2010-09-16 464744]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.1.1 71.242.0.12

DPF: {8BE5651C-D60B-4B59-B5B2-F0EB93733D17} - hxxps://www36.verizon.com/FiOSVoice/UnProtected/FiosVoiceVMUtil.CAB

FF - ProfilePath - c:\users\KC\AppData\Roaming\Mozilla\Firefox\Profiles\e3foddng.default\

FF - prefs.js: browser.startup.homepage - about:home

FF - prefs.js: network.proxy.type - 0

FF - ExtSQL: 2013-03-31 21:02; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\coFFPlgn

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKCU-Run-CMD - c:\users\KC\AppData\Local\CMD\vlexlaej.dll

Wow6432Node-HKLM-Run-Corel File Shell Monitor - c:\program files (x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-Coupon Printer for Windows5.0.0.1 - c:\program files (x86)\Coupons\uninstall.exe

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

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@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

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@="Shockwave Flash Object"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"

"ThreadingModel"="Apartment"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

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@="Macromedia Flash Factory Object"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"

"ThreadingModel"="Apartment"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

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[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

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@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

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"BlindDial"=dword:00000000

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[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-25 21:33:00

ComboFix-quarantined-files.txt 2013-05-26 01:32

.

Pre-Run: 477,809,156,096 bytes free

Post-Run: 477,321,379,840 bytes free

.

- - End Of File - - 146382133EA253BCB09AED787C35C64A

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  • Staff

Hello VidaLoca

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Share on other sites

Hi!

I followed the instructions, but when it got to the end of the ComboFix run, a msg popped up that it couldn't find logfile.txt and asked if it could create a new one. I clicked 'yes', but the log file box remained empty. I clicked on ComboFix again to get the report, below. So far, the system seems to be back to normal - speed is okay, icons are working, files open, etc.

Thanks!!

ComboFix 13-05-28.02 - KC 05/28/2013 7:25.3.3 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5883.3527 [GMT -4:00]

Running from: c:\users\KC\Desktop\ComboFix.exe

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-04-28 to 2013-05-28 )))))))))))))))))))))))))))))))

.

.

2013-05-28 11:35 . 2013-05-28 11:35 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-24 11:58 . 2013-05-24 11:58 -------- d-----w- c:\windows\ERUNT

2013-05-24 11:57 . 2013-05-24 11:57 -------- d-----w- C:\JRT

2013-05-23 23:26 . 2013-05-23 23:26 -------- d-----w- c:\users\KC\AppData\Roaming\Malwarebytes

2013-05-23 23:26 . 2013-05-23 23:26 -------- d-----w- c:\programdata\Malwarebytes

2013-05-23 23:26 . 2013-05-23 23:26 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-05-23 23:26 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-23 12:33 . 2013-05-23 12:33 -------- d-----w- c:\windows\SysWow64\N360_BACKUP

2013-05-23 12:04 . 2013-05-24 00:53 -------- d-----w- c:\users\KC\AppData\Local\CMD

2013-05-16 10:24 . 2013-05-05 21:36 17818624 ----a-w- c:\windows\system32\mshtml.dll

2013-05-16 10:24 . 2013-05-05 21:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-05-16 10:24 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2013-05-16 10:22 . 2013-04-05 01:19 10926080 ----a-w- c:\windows\system32\ieframe.dll

2013-05-15 12:01 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys

2013-05-15 12:01 . 2013-04-10 06:01 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-05-15 12:01 . 2011-02-03 11:25 144384 ----a-w- c:\windows\system32\cdd.dll

2013-05-15 12:01 . 2013-02-27 05:52 14172672 ----a-w- c:\windows\system32\shell32.dll

2013-05-15 12:01 . 2013-02-27 05:48 1930752 ----a-w- c:\windows\system32\authui.dll

2013-05-15 12:01 . 2013-02-27 05:52 197120 ----a-w- c:\windows\system32\shdocvw.dll

2013-05-15 12:01 . 2013-02-27 06:02 111448 ----a-w- c:\windows\system32\consent.exe

2013-05-15 12:01 . 2013-02-27 05:47 70144 ----a-w- c:\windows\system32\appinfo.dll

2013-05-15 12:01 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\SysWow64\authui.dll

2013-05-15 12:00 . 2013-03-19 05:53 48640 ----a-w- c:\windows\system32\wwanprotdim.dll

2013-05-15 12:00 . 2013-03-19 05:53 230400 ----a-w- c:\windows\system32\wwansvc.dll

2013-05-15 12:00 . 2013-04-10 03:30 3153920 ----a-w- c:\windows\system32\win32k.sys

2013-05-03 19:46 . 2013-05-03 19:46 -------- d-----w- c:\program files (x86)\Common Files\BeFrugal.com

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-23 12:21 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-05-14 19:42 . 2012-05-27 14:25 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-05-14 19:42 . 2011-05-18 11:52 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-13 05:49 . 2013-05-15 12:01 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-05-15 12:01 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-05-15 12:01 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-05-15 12:01 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-05-15 12:01 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-05-15 12:01 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-04-12 14:45 . 2013-04-24 15:32 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-03-27 16:08 . 2013-03-27 16:08 45056 ----a-r- c:\users\KC\AppData\Roaming\Microsoft\Installer\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}\UNINST_Uninstall_C_EBD1846850A64C858760A659B987DCFF.exe

2013-03-27 16:08 . 2013-03-27 16:08 45056 ----a-r- c:\users\KC\AppData\Roaming\Microsoft\Installer\{37331C16-3E97-4A20-80D8-BFB43AB0E2FB}\ARPPRODUCTICON.exe

2013-03-19 06:04 . 2013-04-10 11:54 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 11:54 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 11:54 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 11:54 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 11:54 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 11:54 112640 ----a-w- c:\windows\system32\smss.exe

2013-03-14 12:49 . 2013-03-14 12:49 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-14 12:49 . 2012-10-23 20:50 861088 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2013-03-14 12:49 . 2012-10-23 20:50 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"WiFiConnect"="c:\program files (x86)\Wi-Fi Connect\WiFiConnect" [X]

"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 2736128]

"Messenger (Yahoo!)"="c:\progra~2\Yahoo!\Messenger\YahooMessenger.exe" [2011-06-16 6276408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-30 98304]

"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-09-29 584760]

"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"OpwareSE4"="c:\program files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]

"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]

"AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-03-15 357800]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]

.

c:\users\KC\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

AtHomeConnect.lnk - c:\program files (x86)\AtHomeConnect\AtHomeConnect.exe [2013-2-9 9939936]

PHOTOfunSTUDIO 8.1 PE.lnk - c:\program files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe [2013-1-27 229000]

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-09-15 239136]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-09-15 344680]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-03-23 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130515.001\BHDrvx64.sys [2013-04-12 1390680]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130527.001\IDSvia64.sys [2012-09-01 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-14 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-10-08 203264]

S2 BeFrugal.com Service;BeFrugal.com Service;c:\program files (x86)\Common Files\BeFrugal.com\Toolbar\befrgl.exe [2013-04-30 346960]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2010-06-15 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-09-29 26680]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S3 clwvd;HP Webcam Splitter;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-04 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-14 138912]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-10-08 38528]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-08-16 21:43 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-05-23 17:34 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-28 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-27 19:42]

.

2013-05-24 c:\windows\Tasks\BeFrugal.com Toolbar.job

- c:\program files (x86)\Common Files\BeFrugal.com\Toolbar\BFHP.exe [2013-05-03 14:04]

.

2013-05-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-24 12:42]

.

2013-05-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-24 12:42]

.

2013-05-28 c:\windows\Tasks\HP Photo Creations Communicator.job

- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-11-16 10:11]

.

2013-05-24 c:\windows\Tasks\HPCeeScheduleForKC-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

2013-05-21 c:\windows\Tasks\HPCeeScheduleForKC.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-09-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-01 611896]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

"CanonSolutionMenu"="c:\program files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" [2007-04-15 644696]

"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-03-05 1840720]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]

"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences Pro\FencesMenu64.dll" [2010-09-16 464744]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 192.168.1.1 71.242.0.12

DPF: {8BE5651C-D60B-4B59-B5B2-F0EB93733D17} - hxxps://www36.verizon.com/FiOSVoice/UnProtected/FiosVoiceVMUtil.CAB

FF - ProfilePath - c:\users\KC\AppData\Roaming\Mozilla\Firefox\Profiles\e3foddng.default\

FF - prefs.js: browser.startup.homepage - about:home

FF - prefs.js: network.proxy.type - 0

FF - ExtSQL: 2013-03-31 21:02; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\coFFPlgn

.

- - - - ORPHANS REMOVED - - - -

.

AddRemove-Coupon Printer for Windows5.0.0.1 - c:\program files (x86)\Coupons\uninstall.exe

.

.

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]

@Denied: (A) (Everyone)

"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]

"Key"="ActionsPane"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-28 07:38:30

ComboFix-quarantined-files.txt 2013-05-28 11:38

ComboFix2.txt 2013-05-28 11:07

ComboFix3.txt 2013-05-26 01:33

.

Pre-Run: 478,914,228,224 bytes free

Post-Run: 478,610,075,648 bytes free

.

- - End Of File - - 58E351D71B17C475261E90F00BB9DC6A

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.6)
      Coupon Printer for Windows
      Java 7 Update 17
      Java™ 6 Update 21 (64-bit)

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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  • Staff

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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Hi!

Thanks so much for your patience - just got to this last night and am posting this morning. Life got a little busy for a few days :)

Here are the logs from MBAM and HijackThis, below. I'm not sure if this is a related issue, but i'll mention it in case it is - system seems okay, overall, but there are still times when I've had long pauses when I'm using the internet (I click on something - a link, a new page, etc, and nothing happens). Sometimes it's just a long delay, but other times, i have to click again. Just thought I'd mention it in case it's connected...

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.06.01.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

KC :: KC-HP [administrator]

Protection: Enabled

6/1/2013 11:22:32 PM

mbam-log-2013-06-01 (23-22-32).txt

Scan type: Full scan (C:\|D:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 501184

Time elapsed: 1 hour(s), 41 minute(s), 6 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 5:35:41 AM, on 6/2/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16483)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe

C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\BFHP.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Wi-Fi Connect\WiFiConnect.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpWareSE4.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe

C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Users\KC\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: BFBHO - {2335A057-CBA6-40F6-A712-C6A7C98F7813} - C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\BFTB.dll

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\IPS\IPSBHO.DLL

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll

O3 - Toolbar: BeFrugal.com Toolbar - {5BA2C4EE-42EF-4E2D-88BE-7271AE4E35B7} - C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\BFTB.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files (x86)\ScanSoft\OmniPageSE4\OpwareSE4.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

O4 - HKLM\..\Run: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [WiFiConnect] C:\Program Files (x86)\Wi-Fi Connect\WiFiConnect

O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

O4 - Global Startup: AtHomeConnect.lnk = C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe

O4 - Global Startup: PHOTOfunSTUDIO 8.1 PE.lnk = C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe

O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {8BE5651C-D60B-4B59-B5B2-F0EB93733D17} (IOBIVMUtil.VMDecoder) - https://www36.verizon.com/FiOSVoice/UnProtected/FiosVoiceVMUtil.CAB

O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://ifebp.webex.com/client/T27LC/training/ieatgpc1.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: BeFrugal.com Service - Capital Intellect, Inc. - C:\Program Files (x86)\Common Files\BeFrugal.com\Toolbar\befrgl.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 15218 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
      O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
      O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
      O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
      O4 - HKLM\..\Run: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
      O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quiet
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
      O4 - Global Startup: PHOTOfunSTUDIO 8.1 PE.lnk = C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
      O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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I apologize again for the long delay - the week got a little chaotic and I was not near the computer for days.

I ran the HijackThis program and removed the listed rows that were present.

I ran the Eset scan and it reported no errors.

I'm still finding some odd delays here and there, but am willing to accept that maybe my laptop isn't as young as it used to be. At some point, I will go through and clean out all the programs I'm not using and see if that doesn't help?

thanks for all your assistance and time - you really saved my sanity!!!

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  • Staff

Hello VidaLoca

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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