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Hello, I've been experiencing stop screens recently. I believe it started with high cpu usage when I was watching a video. The system would become slow and at times (once a day, maybe) it would blue screen. I ran a drive check over night and this morning my computer was done. When I started using it, it kept giving me stop errors. At one point I restarted and my desktop didn't come up and it said windows couldn't connect and prompted me to back up my files. While I was trying to back them up, there was an error and at the same time Norton found and stopped Trojan.dropper. Afterwards I tried to restart and I still got blue screened. I downloaded malware bytes and it found another malware (Rootkit.0Access.ED). I haven't experienced another blue screen in about an hour of using my laptop, which is progress, but I'm getting constant notifications that MWB blocked access to a potentially malicious website. It's pretty much non-stop. I'm wondering if there's something still there trying to access my information? -thanks, Oscar DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16576

Run by Herman at 13:47:01 on 2013-05-20

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3563.1773 [GMT -6:00]

.

AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k WbioSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\IDT\WDM\AESTSr64.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\SysWOW64\ezSharedSvcHost.exe

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files\IB Updater\ExtensionUpdaterService.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files (x86)\Tango\Tango.exe

C:\Users\Herman\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe

C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe

C:\Windows\system32\Macromed\Flash\FlashUtil64_11_7_700_202_ActiveX.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: IB Updater: {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\IB Updater\Extension32.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ips\ipsbho.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [Tango] C:\Program Files (x86)\Tango\Tango.exe -r

uRun: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

StartupFolder: C:\Users\Herman\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Herman\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\Herman\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-Explorer: EnableShellExecuteHooks = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{EE43D270-2850-4C6B-89FD-4113AAA57CE9} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{EE43D270-2850-4C6B-89FD-4113AAA57CE9}\164616D63763435303 : DHCPNameServer = 209.18.47.61 209.18.47.62

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: EasyBits ShellExecute Hook - {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: IB Updater: {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\IB Updater\Extension64.dll

x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-3-4 78976]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-3-4 38528]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1309010.00E\symds64.sys [2013-2-7 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1309010.00E\symefa64.sys [2013-2-7 1129120]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\BASHDefs\20130502.001\BHDrvx64.sys [2013-5-10 1390680]

R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1309010.00E\ccsetx64.sys [2013-2-7 167072]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\IPSDefs\20130517.001\IDSviA64.sys [2013-5-19 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1309010.00E\ironx64.sys [2013-2-7 190072]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1309010.00E\symnets.sys [2013-2-7 405624]

R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-9-14 89600]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-4-2 204288]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-4-2 365568]

R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]

R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-2-17 265544]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 IB Updater;IB Updater;C:\Program Files\IB Updater\ExtensionUpdaterService.exe [2012-12-22 188760]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-9-14 2375168]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-20 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-20 701512]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccsvchst.exe [2013-2-7 138272]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]

R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-3-17 87168]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-9-14 46136]

R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-3-17 188544]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2010-11-17 115216]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-5-19 138912]

R3 hpCMSrv;HP Connection Manager 4.0 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-2-15 1071160]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-20 25928]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-9-14 1492992]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-9-14 337512]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-9-14 428136]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-9-14 47232]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-1 183560]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-26 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-05-20 19:10:52 -------- d-----w- C:\Users\Herman\AppData\Roaming\Malwarebytes

2013-05-20 19:10:32 -------- d-----w- C:\ProgramData\Malwarebytes

2013-05-20 19:10:28 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-05-20 19:10:28 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-20 19:10:03 -------- d-----w- C:\Users\Herman\AppData\Local\Programs

2013-05-20 13:02:02 -------- d-----w- C:\2324e48d9afa23a2bf404bec

2013-05-03 20:47:01 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-05-01 04:36:07 -------- d-----w- C:\Users\Herman\AppData\Local\{C02A1398-087E-425A-A33F-92E3D094B35F}

2013-04-25 15:58:30 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

.

==================== Find3M ====================

.

2013-05-16 00:30:41 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-16 00:30:41 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-05-03 20:47:01 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-04-05 06:52:14 2242048 ----a-w- C:\Windows\System32\wininet.dll

2013-04-05 06:50:36 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-04-05 06:50:31 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-04-05 06:50:31 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-04-05 05:28:24 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-04-05 05:26:26 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-04-05 05:26:21 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-04-05 05:26:21 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-04-05 04:43:00 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-04-05 04:29:45 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-04-05 03:51:11 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-04-05 03:38:25 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:53:58 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-03-19 05:53:58 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-02-27 06:02:44 111448 ----a-w- C:\Windows\System32\consent.exe

2013-02-27 05:48:00 1930752 ----a-w- C:\Windows\System32\authui.dll

2013-02-27 05:47:10 70144 ----a-w- C:\Windows\System32\appinfo.dll

2013-02-27 04:49:24 1796096 ----a-w- C:\Windows\SysWow64\authui.dll

.

============= FINISH: 13:49:13.47 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 12/20/2011 7:41:00 PM

System Uptime: 5/20/2013 1:22:39 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 358B

Processor: AMD A6-3400M APU with Radeon HD Graphics | Socket FS1 | 1400/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 581 GiB total, 505.57 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.609 GiB free.

E: is CDROM (UDF)

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP81: 3/16/2013 9:47:33 PM - Installed TheSkyX First Light Edition.

RP82: 3/24/2013 9:13:33 PM - Windows Update

RP83: 4/4/2013 9:21:36 PM - Scheduled Checkpoint

RP84: 4/11/2013 7:29:54 PM - Windows Update

RP85: 4/26/2013 7:24:43 PM - Windows Update

RP86: 5/3/2013 2:41:52 PM - Windows Update

RP87: 5/19/2013 8:57:49 PM - Windows Update

RP88: 5/20/2013 7:00:47 AM - Windows Update

RP89: 5/20/2013 11:25:02 AM - Windows Update

RP90: 5/20/2013 12:17:40 PM - Windows Backup

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

AIM 7

Amazon MP3 Downloader 1.0.15

AMD APP SDK Runtime

AMD Fuel

AMD System Monitor

AMD VISION Engine Control Center

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

AuthenTec TrueAPI

Bejeweled 2 Deluxe

Bejeweled 3

Bing Bar

Blackhawk Striker 2

Blasterball 3

Blio

Bonjour

Bounce Symphony

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

CyberLink YouCam

D3DX10

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

Download Updater (AOL LLC)

Dropbox

Energy Star Digital Logo

ESU for Microsoft Windows 7

Evernote v. 4.2.2

Farm Frenzy

FATE - The Traitor Soul

Google Chrome

Google Earth Plug-in

Google Toolbar for Internet Explorer

Google Update Helper

Hewlett-Packard ACLM.NET v1.2.1.1

HP 3D DriveGuard

HP Auto

HP Client Services

HP Connection Manager

HP Customer Experience Enhancements

HP Documentation

HP DVB-T TV Tuner 8.0.64.43

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP SimplePass 2011

HP Software Framework

HP Support Assistant

IB Updater 2.0.0.551

IDT Audio

iTunes

Java Auto Updater

Java 6 Update 24 (64-bit)

Java 6 Update 37

Junk Mail filter update

LeapFrog Connect

LeapFrog My Pals Plugin

Magic Desktop

Mah Jong Medley

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Stolen in San Francisco

Namco All-Stars PAC-MAN

Norton Internet Security

Penguins!

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Ralink RT5390 802.11b/g/n WiFi Adapter

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

Recovery Manager

RoxioNow Player

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype Click to Call

Skype™ 6.1

Slingo Supreme

Synaptics Pointing Device Driver

Tango

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update Installer for WildTangent Games App

Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin)

Validity WBF DDK

Virtual Villagers 4 - The Tree of Life

Wheel of Fortune 2

WildTangent Games App (HP Games)

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WMV9/VC-1 Video Playback

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

5/20/2013 7:16:58 AM, Error: Service Control Manager [7000] - The Computer Browser service failed to start due to the following error: The pipe has been ended.

5/20/2013 12:09:50 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

5/20/2013 12:09:50 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error: An instance of the service is already running.

5/20/2013 12:08:50 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error: An instance of the service is already running.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/20/2013 12:07:50 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/20/2013 12:02:45 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa80050aa610, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052013-73648-01.

5/20/2013 11:55:23 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8004e5a610, 0x0000000000000000, 0x000007fffffa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052013-70450-01.

5/20/2013 1:09:40 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.

5/20/2013 1:04:37 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

5/20/2013 1:02:21 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002f81bba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052013-48516-01.

5/19/2013 9:45:40 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.

5/19/2013 9:43:40 PM, Error: Service Control Manager [7034] - The Application Information service terminated unexpectedly. It has done this 1 time(s).

5/19/2013 9:43:40 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/19/2013 9:35:54 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

5/19/2013 9:35:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

5/19/2013 9:35:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

5/19/2013 9:32:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/19/2013 9:32:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

5/19/2013 9:32:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

5/19/2013 9:32:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

5/19/2013 9:32:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/19/2013 9:32:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

5/19/2013 9:31:45 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccSet_NIS DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf

5/19/2013 9:31:44 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

5/19/2013 9:31:44 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

5/19/2013 9:31:44 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

5/19/2013 9:31:44 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

5/19/2013 9:31:44 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

5/19/2013 9:31:42 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

5/19/2013 9:31:42 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

5/19/2013 9:31:42 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

5/19/2013 9:31:42 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

5/19/2013 9:31:42 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

5/19/2013 9:31:41 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002fd3bba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051913-45021-01.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 2 time(s).

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

5/19/2013 9:10:58 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

5/19/2013 7:18:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/19/2013 7:18:43 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

5/19/2013 7:18:43 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/19/2013 7:16:52 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80002f8bbba, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051913-56799-01.

5/19/2013 7:13:27 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

5/19/2013 7:12:26 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.

5/19/2013 7:12:26 PM, Error: Service Control Manager [7000] - The Computer Browser service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

5/15/2013 7:44:53 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Themes service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Task Scheduler service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 3 time(s).

5/15/2013 7:04:39 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 3 time(s).

.

==== End Of File ===========================

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic:
Click on the
Follow This Topic Button
(at the top right of this page), make sure that the
Receive notification
box is checked and that it is set to
Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>Please stick with me until I give you the "all clear" and
Please don't waste my time by leaving before that
.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Herman [Admin rights]

Mode : Scan -- Date : 05/20/2013 15:53:32

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS547564A9E384 SATA Disk Device +++++

--- User ---

[MBR] af3b69ab2add5596d9975df874d0efc4

[bSP] 8cf892ae4bead2ef24e2536e5326c410 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 595357 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1219700736 | Size: 14819 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1250050048 | Size: 103 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] a4a6b4f4b5b86f3996d39856df6e44d0

[bSP] 8cf892ae4bead2ef24e2536e5326c410 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo

1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 159793152 | Size: 400 Mo

Finished : << RKreport[1]_S_05202013_02d1553.txt >>

RKreport[1]_S_05202013_02d1553.txt

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OK, Rootkit.ZeroAccess, is a BackDoor Trojan

Lets check for that and there's also a lot of adware on the system.

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

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Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

Database version: v2013.05.20.07

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16576

Herman :: HERMAN-HP [administrator]

5/20/2013 5:29:59 PM

mbar-log-2013-05-20 (17-29-59).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 30465

Time elapsed: 28 minute(s), 16 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

Java version: 1.6.0_37

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 1.397000 GHz

Memory total: 3735973888, free: 2004590592

------------ Kernel report ------------

05/20/2013 16:19:33

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_AuthenticAMD.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\compbatt.sys

\SystemRoot\system32\drivers\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\DRIVERS\amd_sata.sys

\SystemRoot\system32\DRIVERS\storport.sys

\SystemRoot\system32\DRIVERS\amd_xata.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\SYMDS64.SYS

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\SYMEFA64.SYS

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\system32\DRIVERS\hpdskflt.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\ccSetx64.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\Ironx64.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\System32\Drivers\NISx64\1309010.00E\SYMNETS.SYS

\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS

\SystemRoot\system32\drivers\NISx64\1309010.00E\SRTSPX64.SYS

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\IPSDefs\20130517.001\IDSvia64.sys

\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys

\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\drivers\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\amdppm.sys

\SystemRoot\system32\DRIVERS\atikmpag.sys

\SystemRoot\system32\DRIVERS\atikmdag.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\DRIVERS\netr28x.sys

\SystemRoot\System32\Drivers\fastfat.SYS

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\RtsPStor.sys

\SystemRoot\system32\DRIVERS\amdxhc.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\usbfilter.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\DRIVERS\usbohci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\drivers\CmBatt.sys

\SystemRoot\system32\DRIVERS\Accelerometer.sys

\SystemRoot\system32\drivers\wmiacpi.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\clwvd.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\DRIVERS\amdiox64.sys

\SystemRoot\system32\DRIVERS\circlass.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\amdhub30.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\AtihdW76.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\DRIVERS\stwrt64.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\udfs.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_diskdump.sys

\SystemRoot\System32\Drivers\dump_amd_sata.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\??\C:\Windows\system32\drivers\mbam.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\WinUSB.sys

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\System32\Drivers\NISx64\1309010.00E\SRTSP64.SYS

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\VirusDefs\20130520.003\EX64.SYS

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\VirusDefs\20130520.003\ENG64.SYS

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\BASHDefs\20130515.001\BHDrvx64.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa800478d060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\0000006e\

Lower Device Object: 0xfffffa80041648e0

Lower Device Driver Name: \00000716\

Driver name found: amd_sata

Initialization returned 0x0

Port sub-driver loaded: \??\C:\Windows\System32\drivers\storport.sys (0x0)

Load Function returned 0x0

Downloaded database version: v2013.05.20.07

Downloaded database version: v2013.05.14.03

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa800478d060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa800478db90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa800478d060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800461db10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\

DevicePointer: 0xfffffa8004510ac0, DeviceName: Unknown, DriverName: \Driver\amd_xata\

DevicePointer: 0xfffffa80041648e0, DeviceName: \Device\0000006e\, DriverName: \00000716\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a00ad7f200, 0xfffffa800478d060, 0xfffffa800830b790

Lower DeviceData: 0xfffff8a00e0ad9c0, 0xfffffa80041648e0, 0xfffffa8003f5f960

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

MBR buffers are not equal

MBR is forged! [0c09dbfb6e001608950df0db533ee0d1]

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: D08A832E

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 407552

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 409600 Numsec = 1219291136

Partition 2 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 1219700736 Numsec = 30349312

Partition 3 type is Other (0xc)

Partition is NOT ACTIVE.

Partition starts at LBA: 1250050048 Numsec = 211632

Replacement MBR for a drive 0 found

MBR infection found on drive 0

Disk Size: 640135028736 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...

Done!

Performing system, memory and registry scan...

Done!

Scan finished

Creating System Restore point...

Scheduling clean up...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Removal scheduling successful. System shutdown needed.

System shutdown occurred

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

Java version: 1.6.0_37

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 1.397000 GHz

Memory total: 3735973888, free: 2480189440

Removal queue found; removal started

Removal finished

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

Java version: 1.6.0_37

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 1.397000 GHz

Memory total: 3735973888, free: 2025009152

------------ Kernel report ------------

05/20/2013 17:01:29

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_AuthenticAMD.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\compbatt.sys

\SystemRoot\system32\drivers\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\DRIVERS\amd_sata.sys

\SystemRoot\system32\DRIVERS\storport.sys

\SystemRoot\system32\DRIVERS\amd_xata.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\SYMDS64.SYS

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\SYMEFA64.SYS

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\system32\DRIVERS\hpdskflt.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\ccSetx64.sys

\SystemRoot\system32\drivers\NISx64\1309010.00E\Ironx64.SYS

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\System32\Drivers\NISx64\1309010.00E\SYMNETS.SYS

\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS

\SystemRoot\system32\drivers\NISx64\1309010.00E\SRTSPX64.SYS

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\IPSDefs\20130517.001\IDSvia64.sys

\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys

\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\drivers\blbdrive.sys

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\BASHDefs\20130515.001\BHDrvx64.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\amdppm.sys

\SystemRoot\system32\DRIVERS\atikmpag.sys

\SystemRoot\system32\DRIVERS\atikmdag.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\DRIVERS\netr28x.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\RtsPStor.sys

\SystemRoot\system32\DRIVERS\amdxhc.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\usbfilter.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\DRIVERS\usbohci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\drivers\CmBatt.sys

\SystemRoot\system32\DRIVERS\Accelerometer.sys

\SystemRoot\system32\drivers\wmiacpi.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\clwvd.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\DRIVERS\amdiox64.sys

\SystemRoot\system32\DRIVERS\circlass.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\System32\Drivers\fastfat.SYS

\SystemRoot\system32\DRIVERS\amdhub30.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\AtihdW76.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\DRIVERS\stwrt64.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\Drivers\dump_diskdump.sys

\SystemRoot\System32\Drivers\dump_amd_sata.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\??\C:\Windows\system32\drivers\mbam.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\WinUSB.sys

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\System32\Drivers\NISx64\1309010.00E\SRTSP64.SYS

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\VirusDefs\20130520.003\EX64.SYS

\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\VirusDefs\20130520.003\ENG64.SYS

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\msctf.dll

\Windows\System32\normaliz.dll

\Windows\System32\nsi.dll

\Windows\System32\wininet.dll

\Windows\System32\psapi.dll

\Windows\System32\sechost.dll

\Windows\System32\ole32.dll

\Windows\System32\Wldap32.dll

\Windows\System32\gdi32.dll

\Windows\System32\imagehlp.dll

\Windows\System32\lpk.dll

\Windows\System32\urlmon.dll

\Windows\System32\setupapi.dll

\Windows\System32\usp10.dll

\Windows\System32\difxapi.dll

\Windows\System32\ws2_32.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8004787060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\0000006e\

Lower Device Object: 0xfffffa8004239860

Lower Device Driver Name: \Driver\amd_sata\

Driver name found: amd_sata

Initialization returned 0x0

Port sub-driver loaded: \??\C:\Windows\System32\drivers\storport.sys (0x0)

Load Function returned 0x0

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8004787060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8004787b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8004787060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800461fb10, DeviceName: Unknown, DriverName: \Driver\hpdskflt\

DevicePointer: 0xfffffa8004234040, DeviceName: Unknown, DriverName: \Driver\amd_xata\

DevicePointer: 0xfffffa8004239860, DeviceName: \Device\0000006e\, DriverName: \Driver\amd_sata\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a011a36a60, 0xfffffa8004787060, 0xfffffa8004388790

Lower DeviceData: 0xfffff8a001200120, 0xfffffa8004239860, 0xfffffa8006fffe40

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: D08A832E

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 407552

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 409600 Numsec = 1219291136

Partition 2 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 1219700736 Numsec = 30349312

Partition 3 type is Other (0xc)

Partition is NOT ACTIVE.

Partition starts at LBA: 1250050048 Numsec = 211632

Disk Size: 640135028736 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...

Done!

Performing system, memory and registry scan...

Done!

Scan finished

=======================================

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OK...next:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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# AdwCleaner v2.301 - Logfile created 05/20/2013 at 18:02:37

# Updated 16/05/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Herman - HERMAN-HP

# Boot Mode : Normal

# Running from : C:\Users\Herman\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

Found : IB Updater

***** [Files / Folders] *****

File Found : C:\Users\Public\Desktop\eBay.lnk

Folder Found : C:\Program Files (x86)\Common Files\Software Update Utility

Folder Found : C:\Program Files\IB Updater

Folder Found : C:\Users\Herman\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

***** [Registry] *****

Key Found : HKCU\Software\IM

Key Found : HKCU\Software\ImInstaller

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Found : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}

Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Found : HKLM\SOFTWARE\Classes\AppID\Extension.DLL

Key Found : HKLM\SOFTWARE\Classes\dnUpdate

Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Found : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject

Key Found : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject.1

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Found : HKLM\Software\IB Updater

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Found : HKLM\SOFTWARE\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Found : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}

Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1

Key Found : HKU\S-1-5-21-1072462730-1551695382-4203581238-1001\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Herman\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [4625 octets] - [20/05/2013 18:02:37]

########## EOF - C:\AdwCleaner[R1].txt - [4685 octets] ##########

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Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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# AdwCleaner v2.301 - Logfile created 05/20/2013 at 18:19:24

# Updated 16/05/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Herman - HERMAN-HP

# Boot Mode : Normal

# Running from : C:\Users\Herman\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

Stopped & Deleted : IB Updater

***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk

Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility

Folder Deleted : C:\Program Files\IB Updater

Folder Deleted : C:\Users\Herman\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

***** [Registry] *****

Key Deleted : HKCU\Software\IM

Key Deleted : HKCU\Software\ImInstaller

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject

Key Deleted : HKLM\SOFTWARE\Classes\Extension.ExtensionHelperObject.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1D5A4199-956E-49BC-B89F-6A35C57C0D13}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKLM\Software\IB Updater

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Herman\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [4732 octets] - [20/05/2013 18:02:37]

AdwCleaner[s1].txt - [4545 octets] - [20/05/2013 18:19:24]

########## EOF - C:\AdwCleaner[s1].txt - [4605 octets] ########## Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 6 Update 37

Java version out of Date!

Adobe Flash Player 11.7.700.202

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 9%

````````````````````End of Log``````````````````````

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Good............

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

--------------------------------

Java™ 6 Update 37 <----please uninstall from your add/remove programs

Java version out of Date! <-------Download and install the latest version from Here Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

--------------------------------------------

Google Chrome 26.0.1410.43 <-----OLD

Google Chrome 26.0.1410.64 <-----OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.

http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")

Click on the CleanUp! button and follow the prompts.

(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)

You will be asked to reboot the machine to finish the Cleanup process, choose Yes.

After the reboot all the tools we used should be gone.

Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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