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I have no idea on how to fix this and would be more than grateful if someone could please help me. Its an old laptop, but still has managed to entertain me while away from home. Here are my dds logs as requested:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.21.2

Run by Jeff at 16:49:23 on 2013-05-19

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1151.607 [GMT -4:00]

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AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

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============== Running Processes ================

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C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2012\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe

C:\Program Files\Java\jre7\bin\jqs.exe

C:\WINDOWS\system32\LxrJD31s.exe

C:\WINDOWS\System32\snmp.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\AVG\AVG2012\avgtray.exe

C:\program files\real\realplayer\update\realsched.exe

C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\System32\svchost.exe -k NetworkService

C:\WINDOWS\System32\svchost.exe -k LocalService

C:\WINDOWS\System32\svchost.exe -k LocalService

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\WINDOWS\System32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mStart Page = hxxp://www.yahoo.com

mDefault_Page_URL = hxxp://www.yahoo.com

uProxyServer = *.r21.mchsi.com:8000

uProxyOverride = *.r21.mchsi.com;*.local;<local>

mSearchAssistant = hxxp://www.google.com/ie

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll

BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - c:\program files\avg\avg2012\avgdtiex.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg2012\avgssie.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - <orphaned>

EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - <orphaned>

EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - <orphaned>

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Trackstick Manager.exe] <no file>

mRun: [Apoint] "c:\program files\apoint2k\Apoint.exe"

mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe

mRun: [PWRISOVM.EXE] "c:\program files\poweriso\PWRISOVM.EXE"

mRun: [intelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"

mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [Garmin Lifetime Updater] c:\program files\garmin\lifetime updater\GarminLifetime.exe /StartMinimized

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot

mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - c:\program files\avg\avg2012\avgdtiex.dll

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB

DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab

DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/E/3/9/E39C664F-A8E3-4F69-A109-1AE9849204EE/OGAControl.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204

DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} - hxxp://download.microsoft.com/download/7/4/9/749b0dc5-2175-4d5b-a6dd-9c4bc923683e/Selfhelpcontrol.cab

DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxp://www.symantec.com/techsupp/asa/LSSupCtl.cab

DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} - hxxp://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab

DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - c:\program files\yahoo!\common\yinsthelper.dll

DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} - hxxps://support.microsoft.com/OAS/ActiveX/odc.cab

DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - hxxp://moneycentral.msn.com/cabs/pmupd806.exe

DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc.cab

DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1005.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab

DPF: {4B48D5DF-9021-45F7-A240-60304302A215} - hxxp://download.microsoft.com/download/b/d/b/bdb4e4ee-63b2-45ff-9d84-33205bf43143/WebCleaner.cab

DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - hxxp://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1237560475484

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230122689926

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230122624411

DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} - hxxp://picture.vzw.com/activex/VerizonWirelessUploadControl.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab

DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx

DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab

DPF: {B495C654-5860-45D4-8EAA-5663B9393F33} - hxxp://go.microsoft.com/fwlink/?linkid=49480

DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab

DPF: {CF38E898-0A6B-11D6-83C6-0080AD7D6076} - hxxp://74.95.30.43/webpages/NPRemvu.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} - hxxp://by2fd.bay2.hotmail.msn.com/activex/HMAtchmt.ocx

DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} - hxxp://h30155.www3.hp.com/helpandsupport/SysQuery.cab

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll

Notify: AtiExtEvent - Ati2evxx.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

LSA: Authentication Packages = msv1_0 nwprovau

LSA: Notification Packages = :\windows\system32\srr

Hosts: 127.0.0.1 www.spywareinfo.com

.

============= SERVICES / DRIVERS ===============

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R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2005-7-28 5632]

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 31952]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 250080]

R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 41040]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 302368]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2012-2-14 193288]

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-4-25 55152]

R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-3-27 185688]

R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2003-3-30 14336]

R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 142176]

R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [2011-12-23 24144]

R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 17232]

R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\avgidsagent.exe [2012-11-2 5174392]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate1c9b33dc8366ada;Google Update Service (gupdate1c9b33dc8366ada);c:\program files\google\update\GoogleUpdate.exe [2009-4-1 133104]

S2 mrtRate;mrtRate; [x]

S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\drivers\bcmwlhigh5.sys --> c:\windows\system32\drivers\bcmwlhigh5.sys [?]

S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]

S3 NPF;Netgroup Packet Filter;c:\windows\system32\drivers\npf.sys --> c:\windows\system32\drivers\npf.sys [?]

S3 PhDebug32;PhDebug32;\??\c:\bios\hr60\debug32.sys --> c:\bios\hr60\debug32.sys [?]

S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2003-3-30 14336]

S3 XIRLINK;Veo Mobile/Advanced Web Camera;c:\windows\system32\drivers\ucdnt.sys [2004-1-26 728083]

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=============== Created Last 30 ================

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2013-05-11 10:37:28 209472 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

2013-05-07 02:06:15 -------- d-----w- c:\documents and settings\jeff\local settings\application data\Garmin

2013-05-07 02:03:49 -------- d-----w- c:\documents and settings\all users\application data\Package Cache

2013-05-06 23:48:20 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

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==================== Find3M ====================

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2013-05-15 11:14:20 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-05-15 11:14:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-16 22:17:15 920064 ----a-w- c:\windows\system32\wininet.dll

2013-04-16 22:17:14 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-04-16 22:17:14 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2013-04-12 23:28:55 385024 ----a-w- c:\windows\system32\html.iec

2013-04-11 07:18:40 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2013-04-10 01:31:19 1876352 ----a-w- c:\windows\system32\win32k.sys

2013-04-04 18:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-12 23:49:33 861088 -c--a-w- c:\windows\system32\npdeployJava1.dll

2013-03-12 23:49:33 782240 -c--a-w- c:\windows\system32\deployJava1.dll

2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll

2013-03-07 01:32:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-02-27 07:56:51 2067456 ----a-w- c:\windows\system32\mstscax.dll

2006-05-06 03:27:48 3081378 -c--a-w- c:\program files\MGControl654.exe

2006-05-05 23:47:10 14434299 -c--a-w- c:\program files\Inst_Engineer.exe

.

============= FINISH: 16:49:44.89 ===============

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  • Staff

Hello JeffE

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

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before I begin I would like to not only thank you for your help, but also to let you know that I am having an extremely difficult time loading updated pages of our conversation due to the problem with my PC as well as this lame wi-fi connection speed I have since this is a motel network. If I disappear for a while its due to those problems and i ask that you can bear with me? Thank you again Gringo

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here is the JRT log, i had problems trying to download and use AdwCleaner.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Microsoft Windows XP x86

Ran by Jeff on Sun 05/19/2013 at 23:41:12.75

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctl

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctl.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctlsecondary

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctlsecondary.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\active setup\installed components\{03f998b2-0e00-11d3-a498-00104b6eb52e}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\active setup\installed components\{1b00725b-c455-4de6-bfb6-ad540ad427cd}

~~~ Files

Successfully deleted: [File] "C:\end"

~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\strongvault online backup"

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\viewpoint"

Successfully deleted: [Folder] "C:\Documents and Settings\Jeff\Application Data\strongvault"

Successfully deleted: [Folder] "C:\Documents and Settings\Jeff\Application Data\viewpoint"

Successfully deleted: [Folder] "C:\Program Files\viewpoint"

Successfully deleted: [Folder] "C:\WINDOWS\system32\ai_recyclebin"

Successfully deleted: [Folder] "C:\ai_recyclebin"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Sun 05/19/2013 at 23:44:13.73

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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# AdwCleaner v2.301 - Logfile created 05/20/2013 at 20:19:36

# Updated 16/05/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : Jeff - LAPTOP

# Boot Mode : Normal

# Running from : C:\Documents and Settings\Jeff\Desktop\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Documents and Settings\Jeff\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9DBB28C1-1925-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

Key Deleted : HKLM\Software\Viewpoint

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Documents and Settings\Jeff\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2957 octets] - [19/05/2013 23:26:15]

AdwCleaner[s1].txt - [364 octets] - [19/05/2013 23:11:26]

AdwCleaner[s2].txt - [364 octets] - [19/05/2013 23:28:08]

AdwCleaner[s3].txt - [2273 octets] - [20/05/2013 20:19:36]

########## EOF - C:\AdwCleaner[s3].txt - [2333 octets] ##########

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  • Staff

Hello JeffE

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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so far since running the junkware removal tool and AdwCleaner tool I have noticed that the problem with the PC returning to previous pages has not happened so far. which is a major step forward, but not out of the woods yet I'm sure.

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Since my last post my laptop seems to have returned to the same state as it was when we first started. I am having to open everything I mouseclick on either in a new window or new tab, if not then the screen "back clicks" on its own to the previous screen viewed. Also I have noticed that when I use the wireless mouse or the built in mouse pad, my laptop seems to be triggered by that action to begin "back clicking".

Here is my Combofix log

ComboFix 13-05-20.01 - Jeff 05/21/2013 1:13.2.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1151.544 [GMT -4:00]

Running from: c:\documents and settings\Jeff\Desktop\ComboFix.exe

AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

---- Previous Run -------

.

c:\documents and settings\All Users\Application Data\TEMP

c:\documents and settings\Jeff\Local Settings\Application Data\assembly\tmp

c:\documents and settings\Jeff\System

c:\documents and settings\Jeff\System\win_qs.jqx

C:\SymNRT.exe

c:\windows\Debug\dcpromo.log

c:\windows\Downloaded Program Files\Temp

c:\windows\help\wmplayer.bak

c:\windows\jestertb.dll

c:\windows\system32\drivers\etc\hosts.ics

c:\windows\system32\msssc.dll

c:\windows\system32\SET112.tmp

c:\windows\system32\SET113.tmp

c:\windows\system32\SET118.tmp

c:\windows\system32\SET11F.tmp

c:\windows\system32\SET128.tmp

c:\windows\system32\SET12A.tmp

c:\windows\system32\SET12C.tmp

c:\windows\system32\SET12D.tmp

c:\windows\system32\URTTemp

c:\windows\system32\URTTemp\fusion.dll

c:\windows\system32\URTTemp\mscoree.dll

c:\windows\system32\URTTemp\mscoree.dll.local

c:\windows\system32\URTTemp\mscorsn.dll

c:\windows\system32\URTTemp\mscorwks.dll

c:\windows\system32\URTTemp\msvcr71.dll

c:\windows\system32\URTTemp\regtlib.exe

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

-------\Service_NPF

.

.

((((((((((((((((((((((((( Files Created from 2013-04-21 to 2013-05-21 )))))))))))))))))))))))))))))))

.

.

2013-05-20 03:41 . 2013-05-20 03:41 -------- d-----w- c:\windows\ERUNT

2013-05-20 03:40 . 2013-05-20 03:40 -------- d-----w- C:\JRT

2013-05-11 10:37 . 2013-05-11 10:37 209472 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll

2013-05-10 06:33 . 2013-05-10 06:33 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Garmin

2013-05-07 02:06 . 2013-05-07 02:06 -------- d-----w- c:\documents and settings\Jeff\Local Settings\Application Data\Garmin

2013-05-07 02:04 . 2013-05-07 02:04 -------- d-----w- c:\documents and settings\LocalService\Application Data\Garmin

2013-05-07 02:03 . 2013-05-10 04:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Package Cache

2013-05-06 23:48 . 2013-04-04 09:35 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-15 11:14 . 2012-04-11 03:35 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-05-15 11:14 . 2011-09-08 16:39 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-16 22:17 . 2004-02-06 22:05 920064 ----a-w- c:\windows\system32\wininet.dll

2013-04-16 22:17 . 2003-03-31 02:00 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-04-16 22:17 . 2003-03-31 02:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2013-04-12 23:28 . 2004-08-04 05:59 385024 ----a-w- c:\windows\system32\html.iec

2013-04-11 07:18 . 2010-09-07 07:49 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2013-04-10 01:31 . 2003-03-31 02:00 1876352 ----a-w- c:\windows\system32\win32k.sys

2013-04-04 18:50 . 2008-12-24 13:04 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-12 23:49 . 2012-10-06 05:25 861088 -c--a-w- c:\windows\system32\npdeployJava1.dll

2013-03-12 23:49 . 2010-06-25 23:11 782240 -c--a-w- c:\windows\system32\deployJava1.dll

2013-03-08 08:36 . 2003-03-31 02:00 293376 ----a-w- c:\windows\system32\winsrv.dll

2013-03-07 01:32 . 2003-03-31 02:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-07 00:50 . 2003-03-31 02:00 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-02-27 07:56 . 2003-03-31 02:00 2067456 ----a-w- c:\windows\system32\mstscax.dll

2006-05-06 03:27 . 2006-05-06 03:27 3081378 -c--a-w- c:\program files\MGControl654.exe

2006-05-05 23:47 . 2006-05-05 23:46 14434299 -c--a-w- c:\program files\Inst_Engineer.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"GarminExpressTrayApp"="c:\program files\Garmin\Express Tray\ExpressTray.exe" [2013-03-27 1098072]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-10-08 159744]

"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-02-17 233534]

"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2008-03-14 233472]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 1468296]

"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2012-02-23 59240]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2012-01-27 296056]

"LWS"="c:\program files\Logitech\LWS\Webcam Software\LWS.exe" [2012-09-13 204136]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2012-10-25 421888]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Authentication Packages REG_MULTI_SZ msv1_0 nwprovau

.

[HKLM\~\startupfolder\C:^Documents and Settings^Jeff^Start Menu^Programs^Startup^FriendFinder Messenger.lnk]

path=c:\documents and settings\Jeff\Start Menu\Programs\Startup\FriendFinder Messenger.lnk

backup=c:\windows\pss\FriendFinder Messenger.lnkStartup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]

c:\windows\system32\bcmntray [X]

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2013-02-20 16:35 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2012-10-25 08:12 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]

2003-08-19 08:01 110592 -c--a-w- c:\program files\Common Files\Sonic\Update Manager\sgtray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"wltrysvc"=2 (0x2)

"SAVScan"=2 (0x2)

"ose"=3 (0x3)

"ISSVC"=2 (0x2)

"iPodService"=3 (0x3)

"hpqwmi"=3 (0x3)

"ccPwdSvc"=3 (0x3)

"Ati HotKey Poller"=2 (0x2)

"AOLService"=2 (0x2)

"AOL ACS"=2 (0x2)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\WINDOWS\\system32\\mshta.exe"=

"c:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWUCli.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\Windows Media Player\\wmplayer.exe"=

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\WINDOWS\\system32\\mmc.exe"=

"c:\\Program Files\\Trackstick Manager\\Trackstick Manager.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgmfapx.exe"=

"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgnsx.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgdiagex.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgemcx.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management

.

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [7/28/2005 1:10 AM 5632]

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [4/19/2012 4:50 AM 24896]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 3:48 AM 31952]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 3:48 AM 250080]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 3:49 AM 302368]

R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2/14/2012 4:53 AM 193288]

R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [3/27/2013 4:17 PM 185688]

R2 Iprip;RIP Listener;c:\windows\System32\svchost.exe -k netsvcs [3/30/2003 10:00 PM 14336]

R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [12/23/2011 1:32 PM 142176]

R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [12/23/2011 1:32 PM 24144]

R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [12/23/2011 1:32 PM 17232]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\avgidsagent.exe [11/2/2012 4:51 AM 5174392]

S2 gupdate1c9b33dc8366ada;Google Update Service (gupdate1c9b33dc8366ada);c:\program files\Google\Update\GoogleUpdate.exe [4/1/2009 10:50 PM 133104]

S2 mrtRate;mrtRate; [x]

S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh5.sys --> c:\windows\system32\DRIVERS\bcmwlhigh5.sys [?]

S3 PhDebug32;PhDebug32;\??\c:\bios\hr60\debug32.sys --> c:\bios\hr60\debug32.sys [?]

S3 XIRLINK;Veo Mobile/Advanced Web Camera;c:\windows\system32\drivers\ucdnt.sys [1/26/2004 8:42 PM 728083]

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-11 11:15]

.

2013-02-22 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 22:57]

.

2013-05-20 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-02 05:26]

.

2013-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 02:50]

.

2013-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 02:50]

.

2013-05-21 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-4099052076-437555561-1607468312-1006.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-11-29 21:02]

.

2013-05-14 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-4099052076-437555561-1607468312-1006.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-11-29 21:02]

.

2013-05-20 c:\windows\Tasks\User_Feed_Synchronization-{B44FC8F0-E3F5-4C32-91A8-10815F83A8B5}.job

- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mStart Page = hxxp://www.yahoo.com

uInternet Settings,ProxyServer = *.r21.mchsi.com:8000

uInternet Settings,ProxyOverride = *.r21.mchsi.com;*.local;<local>

IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB

DPF: {CF38E898-0A6B-11D6-83C6-0080AD7D6076} - hxxp://74.95.30.43/webpages/NPRemvu.cab

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-Trackstick Manager.exe - (no file)

HKCU-Run-ROC_ROC_APR2013_AV - c:\documents and settings\Jeff\Application Data\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe

HKLM-Run-Garmin Lifetime Updater - c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe

SafeBoot-svcWRSSSDK

MSConfigStartUp-AOL Spyware Protection - c:\progra~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe

MSConfigStartUp-AOLDialer - c:\program files\Common Files\AOL\ACS\AOLDial.exe

MSConfigStartUp-Pure Networks Port Magic - c:\progra~1\PURENE~1\PORTMA~1\PortAOL.exe

MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\j2re1.4.2_03\bin\jusched.exe

MSConfigStartUp-TkBellExe - c:\program files\Common Files\Real\Update_OB\realsched.exe

MSConfigStartUp-Yahoo! Pager - c:\program files\Yahoo!\Messenger\ypager.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-05-21 01:26

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????5?5?5?6??????? ???B?????????????hLC? ??????

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-4099052076-437555561-1607468312-1006\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(1316)

c:\windows\system32\Ati2evxx.dll

c:\windows\system32\COMRes.dll

.

- - - - - - - > 'explorer.exe'(2756)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\mshtml.dll

c:\windows\system32\msls31.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

Completion time: 2013-05-21 01:32:32

ComboFix-quarantined-files.txt 2013-05-21 05:32

.

Pre-Run: 8,375,808,000 bytes free

Post-Run: 8,330,137,600 bytes free

.

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

.

- - End Of File - - B4C6E820F999EEABF3FFEA22D93B3A48

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  • Staff

Hello JeffE

Also I have noticed that when I use the wireless mouse or the built in mouse pad, my laptop seems to be triggered by that action to begin "back clicking". - If you do not plug in the mouse does it still happen?

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
    If the forum still complains about it being to long send me everything that is at the end of the report after where it says
    ==================
    Scan finished
    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

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Here is the RogueKiller log

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : Jeff [Admin rights]

Mode : Remove -- Date : 05/21/2013 03:29:23

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤

[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (*.r21.mchsi.com:8000) -> NOT REMOVED, USE PROXYFIX

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

IRP[iRP_MJ_INTERNAL_DEVICE_CONTROL] : atapi.sys -> HOOKED ([MAJOR] sfsync02.sys @ 0xBA338D60)

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: IC25N060ATMR04-0 +++++

--- User ---

[MBR] c864bdb5b18c43ad8d86e3b45068c509

[bSP] 7de633b8eb8bb51df08ac5a49ffdc8da : Windows XP MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 57223 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_05212013_02d0329.txt >>

RKreport[1]_S_05212013_02d0327.txt ; RKreport[2]_D_05212013_02d0329.txt

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  • Staff

Hello JeffE

Do you have another mouse that you can connect and see if it has the same problem.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Sorry Gringo I do not have another mouse that I can use. I still am not having trouble with my laptop "back clicking" although when I connected to the internet to send this post I was informed that my default internet browser was not internet explorer and also after typing in the web address for malwarebytes.org in the address bar I was sent to bing.com's search engine which is very odd considering that my default search engine is google.com. That is the only unusual behavior I have noticed since my last reply.

Here is the combofix log you requested:

ComboFix 13-05-20.01 - Jeff 05/21/2013 20:10:51.3.1 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1151.613 [GMT -4:00]

Running from: c:\documents and settings\Jeff\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Jeff\Desktop\CFScript.txt

AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

.

.

((((((((((((((((((((((((( Files Created from 2013-04-22 to 2013-05-22 )))))))))))))))))))))))))))))))

.

.

2013-05-20 03:41 . 2013-05-20 03:41 -------- d-----w- c:\windows\ERUNT

2013-05-20 03:40 . 2013-05-20 03:40 -------- d-----w- C:\JRT

2013-05-11 10:37 . 2013-05-11 10:37 209472 ----a-w- c:\program files\Internet Explorer\PLUGINS\nppdf32.dll

2013-05-10 06:33 . 2013-05-10 06:33 -------- d-----w- c:\documents and settings\NetworkService\Application Data\Garmin

2013-05-07 02:06 . 2013-05-07 02:06 -------- d-----w- c:\documents and settings\Jeff\Local Settings\Application Data\Garmin

2013-05-07 02:04 . 2013-05-07 02:04 -------- d-----w- c:\documents and settings\LocalService\Application Data\Garmin

2013-05-07 02:03 . 2013-05-10 04:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Package Cache

2013-05-06 23:48 . 2013-04-04 09:35 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-15 11:14 . 2012-04-11 03:35 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-05-15 11:14 . 2011-09-08 16:39 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-16 22:17 . 2004-02-06 22:05 920064 ----a-w- c:\windows\system32\wininet.dll

2013-04-16 22:17 . 2003-03-31 02:00 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-04-16 22:17 . 2003-03-31 02:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2013-04-12 23:28 . 2004-08-04 05:59 385024 ----a-w- c:\windows\system32\html.iec

2013-04-11 07:18 . 2010-09-07 07:49 302368 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2013-04-10 01:31 . 2003-03-31 02:00 1876352 ----a-w- c:\windows\system32\win32k.sys

2013-04-04 18:50 . 2008-12-24 13:04 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-12 23:49 . 2012-10-06 05:25 861088 -c--a-w- c:\windows\system32\npdeployJava1.dll

2013-03-12 23:49 . 2010-06-25 23:11 782240 -c--a-w- c:\windows\system32\deployJava1.dll

2013-03-08 08:36 . 2003-03-31 02:00 293376 ----a-w- c:\windows\system32\winsrv.dll

2013-03-07 01:32 . 2003-03-31 02:00 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-07 00:50 . 2003-03-31 02:00 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-02-27 07:56 . 2003-03-31 02:00 2067456 ----a-w- c:\windows\system32\mstscax.dll

2006-05-06 03:27 . 2006-05-06 03:27 3081378 -c--a-w- c:\program files\MGControl654.exe

2006-05-05 23:47 . 2006-05-05 23:46 14434299 -c--a-w- c:\program files\Inst_Engineer.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"GarminExpressTrayApp"="c:\program files\Garmin\Express Tray\ExpressTray.exe" [2013-03-27 1098072]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-10-08 159744]

"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-02-17 233534]

"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2008-03-14 233472]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 1468296]

"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-11-19 2598520]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2012-02-23 59240]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"TkBellExe"="c:\program files\real\realplayer\update\realsched.exe" [2012-01-27 296056]

"LWS"="c:\program files\Logitech\LWS\Webcam Software\LWS.exe" [2012-09-13 204136]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2012-10-25 421888]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-02-20 152392]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Authentication Packages REG_MULTI_SZ msv1_0 nwprovau

.

[HKLM\~\startupfolder\C:^Documents and Settings^Jeff^Start Menu^Programs^Startup^FriendFinder Messenger.lnk]

path=c:\documents and settings\Jeff\Start Menu\Programs\Startup\FriendFinder Messenger.lnk

backup=c:\windows\pss\FriendFinder Messenger.lnkStartup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]

c:\windows\system32\bcmntray [X]

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2013-02-20 16:35 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2012-10-25 08:12 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]

2003-08-19 08:01 110592 -c--a-w- c:\program files\Common Files\Sonic\Update Manager\sgtray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"wltrysvc"=2 (0x2)

"SAVScan"=2 (0x2)

"ose"=3 (0x3)

"ISSVC"=2 (0x2)

"iPodService"=3 (0x3)

"hpqwmi"=3 (0x3)

"ccPwdSvc"=3 (0x3)

"Ati HotKey Poller"=2 (0x2)

"AOLService"=2 (0x2)

"AOL ACS"=2 (0x2)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\WINDOWS\\system32\\mshta.exe"=

"c:\\Program Files\\Hewlett-Packard\\HP Software Update\\HPWUCli.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\Windows Media Player\\wmplayer.exe"=

"c:\\WINDOWS\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"%windir%\\system32\\sessmgr.exe"=

"c:\\WINDOWS\\system32\\mmc.exe"=

"c:\\Program Files\\Trackstick Manager\\Trackstick Manager.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgmfapx.exe"=

"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgnsx.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgdiagex.exe"=

"c:\\Program Files\\AVG\\AVG2012\\avgemcx.exe"=

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009

"5985:TCP"= 5985:TCP:*:Disabled:Windows Remote Management

.

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [7/28/2005 1:10 AM 5632]

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [4/19/2012 4:50 AM 24896]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 3:48 AM 31952]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 3:48 AM 250080]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 3:49 AM 302368]

R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2/14/2012 4:53 AM 193288]

R2 Iprip;RIP Listener;c:\windows\System32\svchost.exe -k netsvcs [3/30/2003 10:00 PM 14336]

R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [12/23/2011 1:32 PM 142176]

R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilterx.sys [12/23/2011 1:32 PM 24144]

R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [12/23/2011 1:32 PM 17232]

S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\avgidsagent.exe [11/2/2012 4:51 AM 5174392]

S2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [3/27/2013 4:17 PM 185688]

S2 gupdate1c9b33dc8366ada;Google Update Service (gupdate1c9b33dc8366ada);c:\program files\Google\Update\GoogleUpdate.exe [4/1/2009 10:50 PM 133104]

S2 mrtRate;mrtRate; [x]

S3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\DRIVERS\bcmwlhigh5.sys --> c:\windows\system32\DRIVERS\bcmwlhigh5.sys [?]

S3 PhDebug32;PhDebug32;\??\c:\bios\hr60\debug32.sys --> c:\bios\hr60\debug32.sys [?]

S3 XIRLINK;Veo Mobile/Advanced Web Camera;c:\windows\system32\drivers\ucdnt.sys [1/26/2004 8:42 PM 728083]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - TRUESIGHT

*Deregistered* - TrueSight

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-21 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-11 11:15]

.

2013-02-22 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 22:57]

.

2013-05-21 c:\windows\Tasks\Google Software Updater.job

- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-04-02 05:26]

.

2013-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 02:50]

.

2013-05-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-02 02:50]

.

2013-05-21 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-4099052076-437555561-1607468312-1006.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-11-29 21:02]

.

2013-05-21 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-4099052076-437555561-1607468312-1006.job

- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-11-29 21:02]

.

2013-05-21 c:\windows\Tasks\User_Feed_Synchronization-{B44FC8F0-E3F5-4C32-91A8-10815F83A8B5}.job

- c:\windows\system32\msfeedssync.exe [2006-10-17 08:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mStart Page = hxxp://www.yahoo.com

uInternet Settings,ProxyServer = *.r21.mchsi.com:8000

uInternet Settings,ProxyOverride = *.r21.mchsi.com;*.local;<local>

IE: &AOL Toolbar search - c:\program files\AOL Toolbar\toolbar.dll/SEARCH.HTML

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB

DPF: {CF38E898-0A6B-11D6-83C6-0080AD7D6076} - hxxp://74.95.30.43/webpages/NPRemvu.cab

.

- - - - ORPHANS REMOVED - - - -

.

SafeBoot-58095512.sys

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-05-21 20:28

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????5?5?5?6??`???? ???B?????????????hLC? ??????

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-4099052076-437555561-1607468312-1006\Software\Microsoft\SystemCertificates\AddressBook*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(1308)

c:\windows\system32\Ati2evxx.dll

.

- - - - - - - > 'explorer.exe'(6284)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\mshtml.dll

c:\windows\system32\msls31.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\WPDShServiceObj.dll

c:\windows\system32\PortableDeviceTypes.dll

c:\windows\system32\PortableDeviceApi.dll

.

Completion time: 2013-05-21 20:34:02

ComboFix-quarantined-files.txt 2013-05-22 00:33

ComboFix2.txt 2013-05-21 05:32

.

Pre-Run: 8,278,069,248 bytes free

Post-Run: 8,286,138,368 bytes free

.

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

.

- - End Of File - - EFB1570023515E7350BF8A6762EFF520

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  • Staff

Hello JeffE

I do not have another mouse that I can use. I still am not having trouble with my laptop "back clicking" I am pretty sure it is the mouse causing it - Have you tried to change the battery just in case and I would borrow a mouse just for testing to see if it happens with another mouse

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box


C:\Qoobox\Add-Remove Programs.txt

  • click ok

copy and paste the report into this topic for me to review

Gringo

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Borrowing an extra mouse would be kinda difficult at this time, since I am currently away from home staying in a motel and it is almost 11 pm. I've changed the batteries even purchased a new pack just to be certain the batteries I already had weren't old or possibly used. I'll see what I can do tomorrow about getting another mouse. Here is the extra combofix report per your request:

Adobe Anchor Service CS3

Adobe Asset Services CS3

Adobe Bridge CS3

Adobe Bridge Start Meeting

Adobe Camera Raw 4.0

Adobe CMaps

Adobe Color - Photoshop Specific

Adobe Color Common Settings

Adobe Color EU Extra Settings

Adobe Color JA Extra Settings

Adobe Color NA Recommended Settings

Adobe Default Language CS3

Adobe Device Central CS3

Adobe ExtendScript Toolkit 2

Adobe Flash Player 11 ActiveX

Adobe Fonts All

Adobe Help Viewer CS3

Adobe Linguistics CS3

Adobe PDF Library Files

Adobe Photoshop Album 2.0 Starter Edition

Adobe Photoshop CS3

Adobe Reader XI (11.0.03)

Adobe Setup

Adobe Shockwave Player 11.5

Adobe Stock Photos CS3

Adobe Type Support

Adobe Update Manager CS3

Adobe Version Cue CS3 Client

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS3

Agere Systems AC'97 Modem

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI - Software Uninstall Utility

ATI Control Panel

ATI Display Driver

AVG 2012

Bing Maps 3D

Bonjour

Broadcom 802.11 Wireless LAN Adapter

Broadcom Wireless Utility

BurnInTest v5.3 Standard

CameraHelperMsi

Choice Guard

ClickArt Fonts 3

Critical Update for Windows Media Player 11 (KB959772)

DriveImage XML (Private Edition)

Elevated Installer

erLT

FriendFinder Messenger

Garmin Communicator Plugin

Garmin Express

Garmin Express Tray

Garmin Trip and Waypoint Manager v3

Garmin Update Service

Garmin WebUpdater

GdiplusUpgrade

Google Earth

Google Update Helper

Google Updater

HighMAT Extension to Microsoft Windows XP CD Writing Wizard

HijackThis 2.0.2

Hotfix for Microsoft .NET Framework 3.0 (KB932471)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Windows Internet Explorer 7 (KB947864)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Format SDK (KB902344)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

HP Deskjet Preloaded Printer Drivers

HP Help and Support

HP Product Detection

HP Software Update

HpSdpAppCoreApp

Instant CAD Symbols

InterActual Player

Internet Explorer (Enable DEP)

InterVideo WinDVD

iTunes

Java 7 Update 21

Java Auto Updater

JD Secure 3.1

Junk Mail filter update

Learn2 Player (Uninstall Only)

Logitech Webcam Software

LWS Facebook

LWS Gallery

LWS Help_main

LWS Launcher

LWS Pictures And Video

LWS Twitter

LWS Webcam Software

LWS WLM Plugin

LWS YouTube Plugin

Malwarebytes Anti-Malware version 1.75.0.1300

Media Library Management Wizard

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2698023)

Microsoft .NET Framework 1.1 Security Update (KB2742597)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Base Smart Card Cryptographic Service Provider Package

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft IntelliPoint 7.0

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Money 2004

Microsoft Money 2004 System Pack

Microsoft National Language Support Downlevel APIs

Microsoft Picture It! Express 7.0

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

MobileMe Control Panel

Move Networks Media Player for Internet Explorer

Movie Maker Background Music Files

Movie Maker Sound Effects

Movie Maker Title Images

MSVCRT

MSXML 4.0 SP2 (KB925672)

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6.0 Parser (KB933579)

PCI 1620 Cardbus Controller and Software

PDF Settings

Personal License Update Wizard for Windows Media Player

PhotoImpression

Photosmart 140,240,7200,7600,7700,7900 Series

Plus! MP3 Audio Converter LE

PowerISO

PSShortcutsP

Quick Launch Buttons 5.10 B5

Quicken 2004

QuickTime

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealPlayer

Realtek RTL8139/810x Fast Ethernet NIC Driver Setup

RealUpgrade 1.1

RecordNow!

Rhapsody Player Engine

Screen Shot Deluxe 6.0

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Windows (KB2564958)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB929969)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Internet Explorer 7 (KB944533)

Security Update for Windows Internet Explorer 7 (KB950759)

Security Update for Windows Internet Explorer 7 (KB953838)

Security Update for Windows Internet Explorer 7 (KB956390)

Security Update for Windows Internet Explorer 7 (KB958215)

Security Update for Windows Internet Explorer 7 (KB960714)

Security Update for Windows Internet Explorer 7 (KB961260)

Security Update for Windows Internet Explorer 7 (KB963027)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2792100)

Security Update for Windows Internet Explorer 8 (KB2797052)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB2809289)

Security Update for Windows Internet Explorer 8 (KB2817183)

Security Update for Windows Internet Explorer 8 (KB2829530)

Security Update for Windows Internet Explorer 8 (KB2847204)

Security Update for Windows Internet Explorer 8 (KB969897)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB972260)

Security Update for Windows Internet Explorer 8 (KB974455)

Security Update for Windows Internet Explorer 8 (KB976325)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 10 (KB911565)

Security Update for Windows Media Player 10 (KB917734)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2660465)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2778344)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB2780091)

Security Update for Windows XP (KB2799494)

Security Update for Windows XP (KB2802968)

Security Update for Windows XP (KB2807986)

Security Update for Windows XP (KB2808735)

Security Update for Windows XP (KB2813170)

Security Update for Windows XP (KB2813345)

Security Update for Windows XP (KB2820197)

Security Update for Windows XP (KB2820917)

Security Update for Windows XP (KB2829361)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950760)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951376)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953839)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Segoe UI

Sonic Update Manager

SoundMAX

TI1620/1520

Trackstick Manager

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Windows (KB971513)

Update for Windows Internet Explorer 8 (KB2362765)

Update for Windows Internet Explorer 8 (KB2447568)

Update for Windows Internet Explorer 8 (KB2598845)

Update for Windows Internet Explorer 8 (KB2632503)

Update for Windows Internet Explorer 8 (KB969497)

Update for Windows Internet Explorer 8 (KB971930)

Update for Windows Internet Explorer 8 (KB973874)

Update for Windows Internet Explorer 8 (KB975364)

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB976749)

Update for Windows Internet Explorer 8 (KB978506)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows Internet Explorer 8 (KB980302)

Update for Windows Internet Explorer 8 (KB982632)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2492386)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2607712)

Update for Windows XP (KB2616676-v2)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB943729)

Update for Windows XP (KB951072-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB961503)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

WebFldrs XP

Winamp (remove only)

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage v1.3.0254.0

Windows Genuine Advantage Validation Tool (KB892130)

Windows Imaging Component

Windows Internet Explorer 7

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Management Framework Core

Windows Media Bonus Pack for Windows XP

Windows Media Connect

Windows Media Format 11 runtime

Windows Media Player 11

Windows Media Player Playlist Import to Excel Wizard

Windows Media Player Skin Importer

Windows Media Player Tray Control

Windows Presentation Foundation

Windows XP Service Pack 3

XML Paper Specification Shared Components Pack 1.0

Yahoo! BrowserPlus 2.9.2

Yahoo! Detect

Yahoo! Install Manager

Yahoo! Messenger

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • FriendFinder Messenger
      Java 7 Update 21

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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p Okay i followed your instructions ran the programs and here are the logs from each. Beginning with the MBAM log:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.22.02

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

Jeff :: LAPTOP [administrator]

5/22/2013 12:48:42 AM

mbam-log-2013-05-22 (00-48-42).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 266223

Time elapsed: 12 minute(s),

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

I only had one issue since my last posting and that occurred right after I ran the HijackThis program. A small window popped up asking permission to submit the error information to Trend Micro and I allowed that to happen. Then another tab opened on their website homepage and the Hijack This log appeared. Here is the log for that scan:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:11:32 AM, on 5/22/2013

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2012\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\LxrJD31s.exe

C:\WINDOWS\System32\snmp.exe

C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\AVG\AVG2012\avgtray.exe

C:\WINDOWS\system32\wscntfy.exe

C:\program files\real\realplayer\update\realsched.exe

C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Garmin\Express Tray\ExpressTray.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\internet explorer\iexplore.exe

C:\Program Files\internet explorer\iexplore.exe

C:\Documents and Settings\Jeff\Desktop\HijackThis.exe

C:\Program Files\internet explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = *.r21.mchsi.com:8000

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.r21.mchsi.com;*.local;<local>

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll

O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files\AVG\AVG2012\avgdtiex.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [PWRISOVM.EXE] "C:\Program Files\PowerISO\PWRISOVM.EXE"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot

O4 - HKLM\..\Run: [LWS] C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [GarminExpressTrayApp] "C:\Program Files\Garmin\Express Tray\ExpressTray.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files\AVG\AVG2012\avgdtiex.dll

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=laptop

O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.4.0/GarminAxControl_32.CAB

O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab

O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/LSSupCtl.cab

O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab

O16 - DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - http://moneycentral.msn.com/cabs/pmupd806.exe

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab

O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1237560475484

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230122689926

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230122624411

O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab

O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://picture.vzw.com/activex/VerizonWirelessUploadControl.cab

O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab

O16 - DPF: {B495C654-5860-45D4-8EAA-5663B9393F33} (OVA Class) - http://go.microsoft.com/fwlink/?linkid=49480

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab

O16 - DPF: {CF38E898-0A6B-11D6-83C6-0080AD7D6076} (NPRemvuPluginControl) - http://74.95.30.43/webpages/NPRemvu.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by2fd.bay2.hotmail.msn.com/activex/HMAtchmt.ocx

O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://h30155.www3.hp.com/helpandsupport/SysQuery.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Garmin Core Update Service - Garmin Ltd or its subsidiaries - C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe

O23 - Service: Google Update Service (gupdate1c9b33dc8366ada) (gupdate1c9b33dc8366ada) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe

O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--

End of file - 11934 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
      O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
      O4 - HKLM\..\Run: [PWRISOVM.EXE] "C:\Program Files\PowerISO\PWRISOVM.EXE"
      O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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