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System 12?

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A friend of mine went on my computer and I guess he downloaded a virus. I tried doing a System Restore and it wouldn't let me. I even tried to find the file and delete but it wouldn't let me. When I open the task manager, I see system12.exe and I'm not familiar with it. I really want to know how to get rid of it. Please help me!

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Hello lala,

You must at minimum state the version of Windows on this system, plus at minimum post a copy of DDS log & hopefully copy of last MBAM log.

Tell us if you have the Windows o.s. DVD

Let me suggest, if you're an MBAM PRO customer, you contact the consumer help desk here.

If you are in an organization or a corporate customer, contact Corporate Support for assistance.

Otherwise, Please print out, read and follow the directions here

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