lalaland1502 Posted May 19, 2013 ID:681424 Share Posted May 19, 2013 A friend of mine went on my computer and I guess he downloaded a virus. I tried doing a System Restore and it wouldn't let me. I even tried to find the file and delete but it wouldn't let me. When I open the task manager, I see system12.exe and I'm not familiar with it. I really want to know how to get rid of it. Please help me! Link to post Share on other sites More sharing options...
lalaland1502 Posted May 19, 2013 Author ID:681425 Share Posted May 19, 2013 Oh and when I try to end task on sytstem12.exe, it shuts down my computer. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 19, 2013 ID:681455 Share Posted May 19, 2013 Hello lala,You must at minimum state the version of Windows on this system, plus at minimum post a copy of DDS log & hopefully copy of last MBAM log.Tell us if you have the Windows o.s. DVDLet me suggest, if you're an MBAM PRO customer, you contact the consumer help desk here. If you are in an organization or a corporate customer, contact Corporate Support for assistance.Otherwise, Please print out, read and follow the directions here Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 21, 2013 ID:682159 Share Posted May 21, 2013 Are you still with us? Do you still need help? You must respond very soon, otherwise I will presume this is abandoned. Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 23, 2013 ID:682948 Share Posted May 23, 2013 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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