printer download error

[arnelld]

Hello -

Weird problem I can't seem to figure out. I have a hp Elitebook8560p with Windows XP. I am trying to install a Dell printer 3115cn through a router. I put in the CD that came with the printer and then I get a download error and it install the printer. it says can not copy dellopd.ui.dll file.

I think it may be a virus or a conflict or a registry error- help. I have exhausted all my options.

I have attached two files!

Thanks so much!!

attach.txt

dds.txt

[AdvancedSetup]

The computer shows signs of either an infection or severe software conflicts going on.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks

==== Event Viewer Messages From Past Week ========
.
5/18/2013 7:47:34 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
5/18/2013 7:46:24 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/18/2013 7:45:04 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx86 ctxusbm eeCtrl Fips intelppm SRTSP SRTSPX SymIRON SYMTDI SysPlant
5/18/2013 7:37:13 PM, error: Cdrom [11]  - The driver detected a controller error on \Device\CdRom0.
5/18/2013 5:44:26 PM, error: sr [1]  - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'.  It has stopped monitoring the volume.
5/18/2013 5:44:20 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  atapi PCIIde Pcmcia
5/17/2013 3:35:50 AM, error: SRTSP [4]  - Error loading virus definitions.
5/15/2013 6:25:33 AM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the Windows Search service to connect.
5/15/2013 6:25:33 AM, error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
5/15/2013 6:25:32 AM, error: DCOM [10005]  - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/15/2013 11:10:33 AM, error: Windows Update Agent [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2742597).
5/15/2013 11:10:08 AM, error: Windows Update Agent [20]  - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Silverlight (KB2814124).
5/14/2013 9:23:57 PM, error: PlugPlayManager [12]  - The device 'JMicron PCIe SD/MMC Host Controller' (PCI\VEN_197B&DEV_2392&SUBSYS_1618103C&REV_30\4&911c967&0&01E2) disappeared from the system without first being prepared for removal.
5/14/2013 9:23:57 PM, error: PlugPlayManager [12]  - The device 'JMicron PCIe SD Host Controller' (PCI\VEN_197B&DEV_2391&SUBSYS_1618103C&REV_30\4&911c967&0&02E2) disappeared from the system without first being prepared for removal.
5/14/2013 9:23:57 PM, error: PlugPlayManager [12]  - The device 'JMicron OHCI Compliant IEEE 1394 Host Controller' (PCI\VEN_197B&DEV_2380&SUBSYS_1618103C&REV_30\4&911c967&0&00E2) disappeared from the system without first being prepared for removal.
5/14/2013 9:04:00 PM, error: Schedule [7901]  - The At6.job command failed to start due to the following error:  %%2147942402
5/14/2013 7:48:17 PM, error: DCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {24FF4FDC-1D9F-4195-8C79-0DA39248FF48}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18).  This security permission can be modified using the Component Services administrative tool.
5/14/2013 7:47:13 PM, error: Print [23]  - Printer HP Photosmart C7200 series failed to initialize because a suitable HP Photosmart C7200 series driver could not be found.
5/14/2013 7:47:13 PM, error: Print [23]  - Printer Echo Springs Xerox 5655 failed to initialize because a suitable Xerox Global Print Driver PS driver could not be found.
5/14/2013 7:47:13 PM, error: Print [23]  - Printer Echo Springs Office HP8100 failed to initialize because a suitable HP LaserJet 8100 Series PCL driver could not be found.
5/14/2013 7:47:09 PM, error: DCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {7E89FF0B-F649-4F9A-A9C3-F05DFAAA3DA1}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18).  This security permission can be modified using the Component Services administrative tool.
5/14/2013 7:46:59 PM, error: Service Control Manager [7023]  - The Smart Card service terminated with the following error:  Access is denied.
5/14/2013 7:46:59 PM, error: Service Control Manager [7009]  - Timeout (30000 milliseconds) waiting for the HP Network Devices Support service to connect.
5/14/2013 7:46:59 PM, error: Service Control Manager [7000]  - The HP Network Devices Support service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
5/14/2013 7:46:57 PM, error: SCardSvr [201]  - Failed to initialize Server Application:  Access is denied.
5/14/2013 7:46:57 PM, error: SCardSvr [110]  - Comm Responder could not create communications object
5/14/2013 7:46:57 PM, error: SCardSvr [104]  - Comm Responder could not access the Calais key:  Access is denied.
5/14/2013 7:46:57 PM, error: NETLOGON [5719]  - No Domain Controller is available for domain WILLIAMS due to the following:  There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
5/13/2013 8:33:01 AM, error: Dhcp [1002]  - The IP address lease 192.168.1.121 for the Network Card with network address 08119638411C has been denied by the DHCP server 192.168.6.100 (The DHCP Server sent a DHCPNACK message).
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