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System Care Antivirus post removal problems


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The other day my computer was infected with the System Care Antivirus, I followed the steps detailed here http://forums.malwar...howtopic=125373 to remove it. Since then, however, Windows Security Center Service has been disabled and I am unable to re-enable it, as well as interact with my previously installed antivirus program, Microsoft Security Essentials, in any way. I'm not sure if there was anything else that could have been affected, but I'm hoping there may be someone here that can possibly help me resolve these issues. Thanks.

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

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DDS (Ver_2012-11-20.01)

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Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 24/12/2009 2:19:08 PM

System Uptime: 17/05/2013 7:36:14 PM (6 hours ago)

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Motherboard: MSI | | Boston

Processor: Pentium® Dual-Core CPU E5200 @ 2.50GHz | Socket 775 | 1200/800mhz

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==== Disk Partitions =========================

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C: is FIXED (NTFS) - 453 GiB total, 177.205 GiB free.

D: is FIXED (NTFS) - 13 GiB total, 1.874 GiB free.

E: is CDROM ()

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==== Disabled Device Manager Items =============

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==== System Restore Points ===================

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RP399: 13/05/2013 5:18:56 PM - Installed Hi-Rez Studios Games

RP400: 13/05/2013 5:28:44 PM - Installed DirectX

RP401: 13/05/2013 5:44:18 PM - Installed DirectX

RP402: 13/05/2013 8:16:02 PM - Removed Unified Remote

RP403: 16/05/2013 1:27:29 AM - Windows Update

RP404: 17/05/2013 2:31:19 PM - Windows Modules Installer

RP405: 17/05/2013 4:30:44 PM - Restore Operation

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==== Installed Programs ======================

.

ActiveCheck component for HP Active Support Library

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader 9.5.2

Agere Systems PCI-SV92EX Soft Modem

Akamai NetSession Interface

Akamai NetSession Interface Service

Alien Swarm

AMD APP SDK Runtime

Amnesia: The Dark Descent

And Yet It Moves

Android SDK Tools

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ASUS VGA Driver

ATI AVIVO64 Codecs

ATI Catalyst Install Manager

Atom Zombie Smasher

Audacity 1.2.6

Battlefield Play4Free

BIT.TRIP RUNNER

BlueStacks App Player

BlueStacks Notification Center

Bonjour

Braid

Canon MX710 series MP Drivers

Castle Crashers

Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

Catalyst Control Center Profiles Desktop

Cave Story+

ccc-utility64

CCC Help English

Cisco Connect

Cogs

Company of Heroes

Company of Heroes (New Steam Version)

Compatibility Pack for the 2007 Office system

Counter-Strike: Global Offensive

Crayon Physics Deluxe

Critter Crunch

CyberLink DVD Suite Deluxe

Default Manager

DirectX for Managed Code Update (Summer 2004)

DivX Player

DivX Setup

DivX Version Checker

Dota 2

EVE Online (remove only)

Google Chrome

Google SketchUp 8

Google Talk Plugin

Google Toolbar for Internet Explorer

Google Update Helper

Gratuitous Space Battles

Half-Life 2

Half-Life 2: Episode One

Half-Life 2: Episode Two

Half-Life 2: Lost Coast

Hammerfight

Hardware Diagnostic Tools

HeroClix

Hi-Rez Studios Authenticate and Update Service

HP Active Support Library

HP Advisor

HP Customer Experience Enhancements

HP Games

HP Odometer

HP Recovery Manager RSS

HP Support Information

HP Total Care Setup

HP Update

HPAsset component for HP Active Support Library

HydraVision

iCloud

ijji REACTOR

Intel® Graphics Media Accelerator Driver

iTunes

Jamestown

Java 7 Update 17

Java 7 Update 21 (64-bit)

Java Auto Updater

Java SE Development Kit 7 Update 21 (64-bit)

Java™ 6 Update 31

LabelPrint

Lead and Gold - Gangs of the Wild West

League of Legends

LightScribe System Software

Logitech Gaming Software

Logitech Gaming Software 8.40

Machinarium

Malwarebytes Anti-Malware version 1.75.0.1300

Media Go

Media Go Video Playback Engine 1.88.102.12050

MGSPW CODE HUNT WIDGET

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)

Microsoft Live Search Toolbar

Microsoft Office Home and Student 60 day trial

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Web Platform Installer 3.0

Microsoft Works

Microsoft XNA Framework Redistributable 4.0 Refresh

MobileMe Control Panel

MonitorTest V3.1

Music Manager

NightSky

NVIDIA PhysX

Octoshape Streaming Services

OnLive

OpenSSL 0.9.8l Light (32-bit)

Opera 10.10

Oracle VM VirtualBox 4.2.0

Osmos

Package: Google Nexus 7 ToolKit

Paint.NET v3.5.5

Picasa 3

PlayStation®Network Downloader

PlayStation®Store

Portal

Portal 2

Portal 2 Authoring Tools - Beta

Power2Go

PowerDirector

Privoxy (remove only)

PunkBuster Services

Python 2.6 pywin32-212

Python 2.6.1

Quake II Demo

QuickTime

Realtek High Definition Audio Driver

Revenge of the Titans

RingRunner

Roll

RuneScape Launcher 1.2

Safari

Saints Row: The Third

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Shank

Sid Meier's Civilization V

Skype web features

Skype™ 6.3

SOE Web Installer

Speccy

StarCraft II

Steam

Steel Storm: Burning Retribution

Super Meat Boy

Super Meat Boy Editor

System Requirements Lab

System Requirements Lab CYRI

Team Fortress 2

Team Fortress 2 Dedicated Server

TeamViewer 7

Tribes: Ascend

Unity Web Player

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

VC80CRTRedist - 8.0.50727.6195

VVVVVV

Windows 7 Upgrade Advisor

Windows Live Mesh ActiveX Control for Remote Connections

Windows Media Player Firefox Plugin

WinRAR 4.20 (32-bit)

World of Goo Demo

World of Warcraft Trial

Yahoo! Detect

.

==== Event Viewer Messages From Past Week ========

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17/05/2013 9:35:11 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

17/05/2013 9:35:11 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

17/05/2013 5:34:14 PM, Error: Service Control Manager [7023] - The BlueStacks Android Service service terminated with the following error: An exception occurred in the service when handling the control request.

17/05/2013 5:34:07 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

17/05/2013 5:34:07 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

17/05/2013 5:34:06 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

17/05/2013 5:33:56 PM, Error: Service Control Manager [7000] - The Microsoft Antimalware Service service failed to start due to the following error: Access is denied.

17/05/2013 5:12:48 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

17/05/2013 5:02:31 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

17/05/2013 5:02:15 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

17/05/2013 5:02:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

17/05/2013 5:02:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

17/05/2013 5:02:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

17/05/2013 5:02:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

17/05/2013 5:02:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

17/05/2013 5:02:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

17/05/2013 5:01:51 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx VBoxDrv VBoxUSBMon Wanarpv6 WfpLwf

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

17/05/2013 5:01:51 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

17/05/2013 4:59:41 PM, Error: Service Control Manager [7024] - The Power service terminated with service-specific error The operation completed successfully..

16/05/2013 7:47:14 PM, Error: Service Control Manager [7034] - The Skype Updater service terminated unexpectedly. It has done this 1 time(s).

15/05/2013 4:09:07 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

15/05/2013 4:08:01 AM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

15/05/2013 4:07:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

15/05/2013 4:07:40 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

15/05/2013 4:06:01 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr VBoxDrv VBoxUSBMon Wanarpv6

15/05/2013 10:00:26 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

15/05/2013 10:00:26 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

12/05/2013 8:09:27 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

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==== End Of File ===========================

DS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16576 BrowserJavaVersion: 10.17.2

Run by David at 1:30:25 on 2013-05-18

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.4094.1895 [GMT -5:00]

.

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\LSI SoftModem\agr64svc.exe

C:\Windows\SysWOW64\svchost.exe -k Akamai

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Users\David\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe

C:\Users\David\AppData\Local\Akamai\netsession_win.exe

C:\Users\David\AppData\Local\Programs\Google\MusicManager\MusicManager.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\David\AppData\Local\Akamai\netsession_win.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\BlueStacks\HD-Agent.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\David\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://bing.com/

uWindow Title = Internet Explorer, optimized for Bing and MSN

uURLSearchHooks: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Skype add-on (mastermind): {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll

BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe

uRun: [Google Update] "C:\Users\David\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

uRun: [Octoshape Streaming Services] "C:\Users\David\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun

uRun: [Akamai NetSession Interface] "C:\Users\David\AppData\Local\Akamai\netsession_win.exe"

uRun: [MusicManager] "C:\Users\David\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

uRun: [unified Remote v2] C:\Program Files (x86)\Unified Remote\RemoteServer.exe

uRun: [GoogleChromeAutoLaunch_9A83AADA066CCEA6F8C613E0AB5C7E19] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window

mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe

mRun: [Microsoft Default Manager] "c:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [updateLBPShortCut] "c:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"

mRun: [updateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"

mRun: [updatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"

mRun: [updatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"

mRun: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [blueStacks Agent] C:\Program Files (x86)\BlueStacks\HD-Agent.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\Privoxy.lnk - C:\Program Files (x86)\Privoxy\privoxy.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html

IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab

DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

DPF: {36299202-09EF-4ABF-ADB9-47C599DBE778} - hxxps://www.hpwindows7upgrade.arvato.com/north_america/Endcustomer/HPProdDetect.cab

DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} - hxxp://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab

DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/mjss/MJSS.cab109791.cab

DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab

DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

TCP: NameServer = 64.59.176.13 64.59.177.226

TCP: Interfaces\{EC312357-2C35-44DA-BDC8-F08D8165E41E} : DHCPNameServer = 64.59.176.13 64.59.177.226

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\mssecex.exe" -hide -runkey

x64-Run: [Launch LCore] C:\Program Files\Logitech Gaming Software\LCore.exe /minimized

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

P2 HiPatchService;Hi-Rez Studios Authenticate and Update Service;C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe [2013-5-13 9216]

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]

R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 27136]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-5-24 204288]

R2 BstHdDrv;BlueStacks Hypervisor;C:\Program Files (x86)\BlueStacks\HD-Hypervisor-amd64.sys [2013-4-19 70984]

R2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe [2013-4-19 384840]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-15 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-15 701512]

R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-1-11 2984832]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-1-24 114704]

R3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;C:\Windows\System32\drivers\LGBusEnum.sys [2009-11-23 22408]

R3 LGSHidFilt;Logitech Gaming KMDF HID Filter Driver;C:\Windows\System32\drivers\LGSHidFilt.Sys [2012-10-2 66360]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-15 25928]

S2 BstHdAndroidSvc;BlueStacks Android Service;C:\Program Files (x86)\BlueStacks\HD-Service.exe [2013-4-19 393032]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]

S3 LGSUsbFilt;Logitech Gaming KMDF USB Filter Driver;C:\Windows\System32\drivers\LGSUsbFilt.sys [2012-10-2 43832]

S3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;C:\Windows\System32\drivers\LGVirHid.sys [2009-11-23 16008]

S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 130008]

S3 NisSrv;NisSrv;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]

S3 PCDSRVC{F36B3A4C-F95654BD-06000000}_0;PCDSRVC{F36B3A4C-F95654BD-06000000}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\PC-Doctor for Windows\pcdsrvc_x64.pkms [2009-2-2 23536]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-23 59392]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-9 1255736]

S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]

.

=============== Created Last 30 ================

.

2013-05-16 01:30:34 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-05-15 09:09:39 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-05-15 09:09:39 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-15 08:31:36 -------- d-----w- C:\ProgramData\2E9D4B95384E026500002E9D1CFD0751

2013-05-13 22:30:36 -------- d-----w- C:\Program Files (x86)\Microsoft Chart Controls

2013-05-13 22:22:00 -------- d-----w- C:\ProgramData\Hi-Rez Studios

2013-05-13 22:21:19 -------- d-----w- C:\Program Files (x86)\Hi-Rez Studios

2013-05-12 20:31:44 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{3ED46DB0-F1B5-455F-9C7C-547636F65259}\mpengine.dll

2013-05-10 19:02:18 9317456 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-05-10 08:57:57 -------- d-----w- C:\Program Files (x86)\BlueStacks

2013-05-10 08:57:30 -------- d-----w- C:\ProgramData\BlueStacksSetup

2013-05-10 08:57:28 -------- d-----w- C:\ProgramData\BlueStacks

2013-04-23 17:35:29 905296 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{14804CEE-0A7D-486F-851A-B8D2E3864F47}\gapaengine.dll

2013-04-23 17:34:34 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-22 10:19:42 971680 ----a-w- C:\Windows\System32\deployJava1.dll

2013-04-22 10:19:42 1092512 ----a-w- C:\Windows\System32\npDeployJava1.dll

2013-04-22 10:19:39 108448 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll

2013-04-20 10:19:06 -------- d-----w- C:\Users\David\AppData\Local\{198E3522-1C36-47B4-8729-845BA5DB7997}

2013-04-19 19:10:16 -------- d-----w- C:\Users\David\AppData\Local\{D9ED94CB-C722-425B-ACCD-43B00C77C84E}

2013-04-19 07:14:08 -------- d--h--w- C:\Windows\AxInstSV

2013-04-19 07:09:21 -------- d-----w- C:\Users\David\AppData\Local\{7AC80EF6-933D-431D-9FBA-140BDF559715}

.

==================== Find3M ====================

.

2013-05-15 01:48:21 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-15 01:48:21 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-05-02 15:29:56 278800 ------w- C:\Windows\System32\MpSigStub.exe

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-03-23 02:52:48 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-23 02:52:44 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-03-23 02:52:44 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-03-20 05:44:14 18960 ----a-w- C:\Windows\System32\drivers\LNonPnP.sys

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:53:58 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-03-19 05:53:58 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-02-27 06:02:44 111448 ----a-w- C:\Windows\System32\consent.exe

2013-02-27 05:48:00 1930752 ----a-w- C:\Windows\System32\authui.dll

2013-02-27 05:47:10 70144 ----a-w- C:\Windows\System32\appinfo.dll

2013-02-27 04:49:24 1796096 ----a-w- C:\Windows\SysWow64\authui.dll

.

============= FINISH: 1:31:53.11 ===============

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Hello boredgood! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Please download Rkill to your desktop. There are two main different versions. If one of them won't run then download and try to run the other one. You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

  1. Double-click on the Rkill desktop icon to run the tool.
  2. If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  3. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  4. If not, delete the file, then download and use the second RKill version. Do not reboot until instructed. If the tool does not run from any of the links provided, please let me know.
  5. When the scan is done Notepad will open with rKill log. Post it in your next reply.

NOTE: rKill.txt log will also be present on your desktop.

Step 2

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • RKill log
  • Malwarebytes' Anti-Malware log

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Program started at: 05/18/2013 08:37:51 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* ALERT: ZEROACCESS rootkit symptoms found!

* HKEY_CLASSES_ROOT\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InprocServer32 [ZA Reg Hijack]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\ [ZA Dir]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\@ [ZA File]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\L\ [ZA Dir]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\U\ [ZA Dir]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\U\00000001.@ [ZA File]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\U\80000000.@ [ZA File]

* C:\$Recycle.Bin\S-1-5-21-2753976865-514454520-1239844397-1000\$d6b20b855da4fc464fe183995f3ba943\U\800000cb.@ [ZA File]

Checking Windows Service Integrity:

* Windows Firewall Authorization Driver (mpsdrv) is not Running.

Startup Type set to: Manual

* BFE [Missing Service]

* iphlpsvc [Missing Service]

* MpsSvc [Missing Service]

* wscsvc [Missing Service]

* SharedAccess [Missing ImagePath]

* FontCache => %SystemRoot%\system32\svchost.exe -k LocalService [incorrect ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found:

127.0.0.1 localhost

::1 localhost

Program finished at: 05/18/2013 08:37:57 PM

Execution time: 0 hours(s), 0 minute(s), and 6 seconds(s)

Database version: v2013.05.18.08

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16576

David :: DAVID-PC [administrator]

18/05/2013 8:39:23 PM

mbam-log-2013-05-18 (20-39-23).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 250256

Time elapsed: 9 minute(s), 29 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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I'm afraid I have bad news.

One or more of the identified infections is a rootkit. Rootkits are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

I suggest you disconnect this computer from the Internet immediately you finish reading this post.

If you do any banking or other financial transactions on the computer, or if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, your computer is very likely compromised and there is no way to be sure your computer can ever again be trusted.

Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the Operating System.

Visit the following sites for more information on Internet theft and when to reformat!

Help: I Got Hacked. Now What Do I Do?

Help: I Got Hacked. Now What Do I Do? Part II

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

Should you decide not to follow that advice, we will of course do our best to clean the computer of any infections that we can see but, as I already stated, we can in no way guarantee it to be trustworthy.

If you have any questions before making a final decision, please feel free to ask.

Instructions how to format and reinstall Windows can be found here

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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