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FBI Moneypak Issue


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When turning on my computer I'm stuck on a white screen until the FBI Moneypak screen shows and completely locks me out.

I've attempted safemode start-up with no luck. My computer refuses to boot and is automatically restarted in normal boot mode.

Any help isgreatly appreciated.

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Welcome to the forum, here's how we deal with that malware:

  1. Please download Farbar Recovery Scan Tool and save it to a flash drive.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Plug the flash drive into the infected PC.
  2. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
    If you are using Vista or Windows 7 enter System Recovery Options.
    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

[*]On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
      Select Command Prompt
      Once in the Command Prompt:

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

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I thank you for your incredibly fast response...

Side note, I do currently have Utorrent on my computer, but it will be removed once I have the ability. As well as all the files contained in it.

Here are the results you requested.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-05-2013

Ran by SYSTEM on 17-05-2013 17:57:40

Running from E:\

Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Recovery

The current controlset is ControlSet001

ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s [6629480 2011-04-14] (Realtek Semiconductor)

HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [609144 2011-04-12] (Alps Electric Co., Ltd.)

HKLM\...\Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray [1935120 2011-11-01] (Intel® Corporation)

HKLM\...\Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp [10357008 2011-10-18] (Intel Corporation)

HKLM\...\Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe [4500640 2011-03-10] (Dell Inc.)

HKLM\...\Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs" [4526 2010-11-29] ()

HKLM\...\Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup [483424 2012-02-01] ()

HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2780776 2011-07-19] (CANON INC.)

HKLM-x32\...\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe [1117528 2010-08-25] (Dell, Inc.)

HKLM-x32\...\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [240112 2010-11-25] (Sonic Solutions)

HKLM-x32\...\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900 [67496 2012-08-21] ()

HKLM-x32\...\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup [968048 2012-02-01] ()

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2 [577536 2013-01-08] (Creative Technology Ltd)

HKLM-x32\...\Run: [amd_dc_opt] C:\Program Files (x86)\AMD\Dual-Core Optimizer\amd_dc_opt.exe [77824 2008-07-22] (AMD)

HKLM-x32\...\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon [1637496 2011-08-04] (CANON INC.)

HKLM-x32\...\Run: [iJNetworkScannerSelectorEX] C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE [439440 2011-09-27] (CANON INC.)

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [958576 2013-04-04] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [Aeria Ignite] "C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe" silent [1917464 2013-04-08] (Aeria Games & Entertainment)

HKU\John\...\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED [802136 2013-04-19] (BitTorrent Inc.)

HKU\John\...\Run: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent [1635752 2013-05-03] (Valve Corporation)

HKU\John\...\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun [18678376 2013-04-19] (Skype Technologies S.A.)

HKU\John\...\Run: [Akamai NetSession Interface] "C:\Users\John\AppData\Local\Akamai\netsession_win.exe" [4480768 2013-01-26] (Akamai Technologies, Inc.)

HKU\John\...\Winlogon: [shell] explorer.exe,C:\Users\John\AppData\Roaming\skype.dat [131584 2011-11-17] (AMA-Software LTD.) <==== ATTENTION

AppInit_DLLs: [0 ] ()

==================== Services (Whitelisted) =================

S2 Browser Manager; C:\ProgramData\Browser Manager\2.6.1249.132\{61d8b74e-8d89-46ff-afa6-33382c54ac73}\browsermngr.exe [2787280 2013-03-22] ()

S3 DMService; C:\Windows\DOWNLO~1\DMService.exe [487312 2012-06-05] (Microsoft Corporation)

S2 IJPLMSVC; C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE [140456 2011-09-06] ()

S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-11-01] ()

S3 npggsvc; C:\Windows\SysWow64\GameMon.des [4703728 2012-11-15] (INCA Internet Co., Ltd.)

S2 NWVZHelper; C:\Program Files (x86)\Novatel Wireless\Verizon\Drivers\NWHelper_001.exe [270848 2010-06-14] (Novatel Wireless Inc.)

S2 OfficeSvc; C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [1872568 2013-04-19] (Microsoft Corporation)

S2 uagqecsvc; C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe [150928 2011-09-22] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

S3 sscdserd; C:\Windows\System32\DRIVERS\sscdserd.sys [141384 2010-11-11] (MCCI Corporation)

S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-05-17 16:00 - 2013-05-17 16:00 - 00000000 ____D C:\FRST

2013-05-17 13:31 - 2013-05-17 13:39 - 00000000 ____A C:\Users\John\Application Data\skype.ini

2013-05-17 13:31 - 2013-05-17 13:39 - 00000000 ____A C:\Users\John\AppData\Roaming\skype.ini

2013-05-15 22:31 - 2013-05-15 22:31 - 00000000 ____D C:\Users\John\Downloads\Eurotrip.UNRATED.DVDRiP.XViD-DEiTY

2013-05-15 02:01 - 2013-05-05 16:36 - 17818624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll

2013-05-15 02:01 - 2013-05-05 16:16 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

2013-05-15 02:01 - 2013-05-05 14:25 - 12324864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-05-15 02:01 - 2013-05-05 14:12 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-05-15 02:00 - 2013-04-04 20:19 - 10926080 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll

2013-05-15 02:00 - 2013-04-04 20:08 - 02312704 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll

2013-05-15 02:00 - 2013-04-04 20:01 - 01346560 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll

2013-05-15 02:00 - 2013-04-04 20:00 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll

2013-05-15 02:00 - 2013-04-04 19:59 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl

2013-05-15 02:00 - 2013-04-04 19:58 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll

2013-05-15 02:00 - 2013-04-04 19:57 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll

2013-05-15 02:00 - 2013-04-04 19:56 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe

2013-05-15 02:00 - 2013-04-04 19:55 - 00816640 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll

2013-05-15 02:00 - 2013-04-04 19:55 - 00599040 ____A (Microsoft Corporation) C:\Windows\System32\vbscript.dll

2013-05-15 02:00 - 2013-04-04 19:54 - 02147840 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll

2013-05-15 02:00 - 2013-04-04 19:54 - 00729088 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll

2013-05-15 02:00 - 2013-04-04 19:51 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll

2013-05-15 02:00 - 2013-04-04 19:46 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll

2013-05-15 02:00 - 2013-04-04 17:11 - 01800704 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2013-05-15 02:00 - 2013-04-04 17:09 - 09738752 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2013-05-15 02:00 - 2013-04-04 17:02 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2013-05-15 02:00 - 2013-04-04 17:02 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2013-05-15 02:00 - 2013-04-04 17:02 - 01104384 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2013-05-15 02:00 - 2013-04-04 17:01 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll

2013-05-15 02:00 - 2013-04-04 16:59 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2013-05-15 02:00 - 2013-04-04 16:58 - 00717824 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2013-05-15 02:00 - 2013-04-04 16:58 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2013-05-15 02:00 - 2013-04-04 16:57 - 00420864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2013-05-15 02:00 - 2013-04-04 16:56 - 00607744 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2013-05-15 02:00 - 2013-04-04 16:55 - 01796096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2013-05-15 02:00 - 2013-04-04 16:54 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2013-05-15 02:00 - 2013-04-04 16:50 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2013-05-14 21:38 - 2013-04-10 01:01 - 00983400 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\dxgkrnl.sys

2013-05-14 21:38 - 2013-04-10 01:01 - 00265064 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\dxgmms1.sys

2013-05-14 21:38 - 2011-02-03 06:25 - 00144384 ____A (Microsoft Corporation) C:\Windows\System32\cdd.dll

2013-05-14 21:37 - 2013-04-09 22:30 - 03153920 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys

2013-05-14 21:37 - 2013-03-19 00:53 - 00230400 ____A (Microsoft Corporation) C:\Windows\System32\wwansvc.dll

2013-05-14 21:37 - 2013-03-19 00:53 - 00048640 ____A (Microsoft Corporation) C:\Windows\System32\wwanprotdim.dll

2013-05-14 21:37 - 2013-02-27 01:02 - 00111448 ____A (Microsoft Corporation) C:\Windows\System32\consent.exe

2013-05-14 21:37 - 2013-02-27 00:52 - 14172672 ____A (Microsoft Corporation) C:\Windows\System32\shell32.dll

2013-05-14 21:37 - 2013-02-27 00:52 - 00197120 ____A (Microsoft Corporation) C:\Windows\System32\shdocvw.dll

2013-05-14 21:37 - 2013-02-27 00:48 - 01930752 ____A (Microsoft Corporation) C:\Windows\System32\authui.dll

2013-05-14 21:37 - 2013-02-27 00:47 - 00070144 ____A (Microsoft Corporation) C:\Windows\System32\appinfo.dll

2013-05-14 21:37 - 2013-02-26 23:55 - 12872704 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll

2013-05-14 21:37 - 2013-02-26 23:55 - 00180224 ____A (Microsoft Corporation) C:\Windows\SysWOW64\shdocvw.dll

2013-05-14 21:37 - 2013-02-26 23:49 - 01796096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\authui.dll

2013-05-07 10:49 - 2013-05-07 10:49 - 00001660 ____A C:\Users\John\Desktop\MapleStory.lnk

2013-05-07 00:08 - 2013-05-07 00:08 - 00000000 ____D C:\Nexon

2013-05-06 23:21 - 2013-05-07 00:08 - 1366767344 ____A (Nexon) C:\Users\John\Desktop\MSSetupv134.exe

2013-05-06 23:21 - 2013-05-07 00:08 - 1362662281 ____A C:\Users\John\Desktop\MSSetupv134.z02

2013-05-06 23:21 - 2013-05-07 00:08 - 1362423371 ____A C:\Users\John\Desktop\MSSetupv134.z01

2013-05-06 23:21 - 2013-05-07 00:08 - 1150102813 ____A C:\Users\John\Desktop\MSSetupv134.z03

2013-05-06 23:21 - 2013-05-06 23:21 - 02008064 ____A C:\Users\John\Downloads\MapleStoryDownloader.exe

2013-05-06 22:03 - 2012-11-15 16:27 - 04703728 ____A (INCA Internet Co., Ltd.) C:\Windows\SysWOW64\GameMon.des

2013-05-06 22:01 - 2013-05-06 22:01 - 00000000 ____D C:\Program Files\Common Files\INCA Shared

2013-05-06 22:01 - 2005-01-03 01:43 - 00004682 ____A (INCA Internet Co., Ltd.) C:\Windows\SysWOW64\npptNT2.sys

2013-05-06 22:01 - 2003-07-19 10:17 - 00005174 ____A C:\Windows\SysWOW64\nppt9x.vxd

2013-05-06 21:56 - 2013-05-06 21:56 - 00000671 ____A C:\Users\Public\Desktop\Flyff.lnk

2013-05-06 21:56 - 2013-05-06 21:56 - 00000671 ____A C:\ProgramData\Desktop\Flyff.lnk

2013-05-06 21:50 - 2013-05-06 21:50 - 00000000 ____D C:\Program Files\Gpotato

2013-05-06 21:45 - 2013-05-06 21:50 - 1179887329 ____A (Gala-Net ) C:\Users\John\Desktop\Flyff_US_V19_20120710.exe

2013-05-06 21:44 - 2013-05-06 21:44 - 00696368 ____A C:\Users\John\Downloads\Flyff_US_Downloader.exe

2013-05-05 06:12 - 2013-05-05 06:12 - 00000219 ____A C:\Users\John\Desktop\Team Fortress 2.url

2013-05-02 21:53 - 2013-05-02 21:53 - 00000000 ____D C:\Users\John\Application Data\Roxio Log Files

2013-05-02 21:53 - 2013-05-02 21:53 - 00000000 ____D C:\Users\John\AppData\Roaming\Roxio Log Files

2013-05-02 21:51 - 2013-05-02 21:51 - 00000219 ____A C:\Users\John\Desktop\Dota 2.url

2013-05-02 06:12 - 2013-05-02 06:28 - 374251218 ____A C:\Users\John\Downloads\Kristine-Kahill-HD_28595_Large.wmv

2013-05-01 02:25 - 2013-05-01 02:55 - 00000000 ____D C:\Users\John\Downloads\P90X - Extreme Home Fitness Exercise Complete Workout

2013-04-29 21:22 - 2013-04-29 21:22 - 00001731 ____A C:\Users\John\Desktop\Digimon Masters.lnk

2013-04-29 21:19 - 2013-04-29 21:19 - 00000000 ____D C:\AeriaGames

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Application Data\Akamai

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Application Data\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Akamai

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\AppData\Local\Akamai

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\AppData\Local\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\ProgramData\Application Data\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\ProgramData\Aeria Games

2013-04-29 21:14 - 2013-04-29 21:19 - 00000000 __SHD C:\Windows\SysWOW64\AI_RecycleBin

2013-04-29 21:14 - 2013-04-29 21:14 - 00002030 ____A C:\Users\Public\Desktop\Aeria Ignite.lnk

2013-04-29 21:14 - 2013-04-29 21:14 - 00002030 ____A C:\ProgramData\Desktop\Aeria Ignite.lnk

2013-04-29 21:14 - 2013-04-29 21:14 - 00000000 ____D C:\Program Files (x86)\Aeria Games

2013-04-29 21:12 - 2013-04-29 21:12 - 03538712 ____A (Aeria Games & Entertainment) C:\Users\John\Downloads\aeria_ignite_install.exe

2013-04-25 01:39 - 2013-04-25 01:40 - 00000000 ____D C:\Users\John\Local Settings\Application Data\{E855EEC7-FBC2-41A2-AAC3-AF854178B858}

2013-04-25 01:39 - 2013-04-25 01:40 - 00000000 ____D C:\Users\John\Local Settings\{E855EEC7-FBC2-41A2-AAC3-AF854178B858}

2013-04-25 01:39 - 2013-04-25 01:40 - 00000000 ____D C:\Users\John\AppData\Local\{E855EEC7-FBC2-41A2-AAC3-AF854178B858}

2013-04-23 12:19 - 2013-04-12 09:45 - 01656680 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ntfs.sys

2013-04-21 16:16 - 2013-04-21 16:27 - 00000000 ____D C:\Users\John\Downloads\Skrillex

2013-04-21 15:46 - 2013-04-21 16:01 - 00000000 ____D C:\Users\John\Downloads\All That Remains

==================== One Month Modified Files and Folders =======

2013-05-17 16:00 - 2013-05-17 16:00 - 00000000 ____D C:\FRST

2013-05-17 13:40 - 2012-07-03 04:46 - 00025056 ____A C:\Windows\setupact.log

2013-05-17 13:40 - 2009-07-14 00:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-05-17 13:39 - 2013-05-17 13:31 - 00000000 ____A C:\Users\John\Application Data\skype.ini

2013-05-17 13:39 - 2013-05-17 13:31 - 00000000 ____A C:\Users\John\AppData\Roaming\skype.ini

2013-05-17 13:36 - 2012-08-11 21:56 - 00000000 ____D C:\Program Files (x86)\Steam

2013-05-17 13:36 - 2012-06-13 22:33 - 00000000 ____D C:\Users\John\Application Data\Skype

2013-05-17 13:36 - 2012-06-13 22:33 - 00000000 ____D C:\Users\John\AppData\Roaming\Skype

2013-05-17 13:36 - 2012-06-13 22:32 - 00000000 ___RD C:\Program Files (x86)\Skype

2013-05-17 13:36 - 2012-06-07 22:01 - 00000000 ____D C:\Users\John\Application Data\uTorrent

2013-05-17 13:36 - 2012-06-07 22:01 - 00000000 ____D C:\Users\John\AppData\Roaming\uTorrent

2013-05-17 13:36 - 2012-02-15 01:04 - 00000000 ____D C:\ProgramData\Skype

2013-05-17 13:36 - 2012-02-15 01:04 - 00000000 ____D C:\ProgramData\Application Data\Skype

2013-05-17 13:33 - 2012-08-06 12:02 - 00137746 ____A C:\Windows\PFRO.log

2013-05-17 13:22 - 2012-06-06 18:39 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-05-17 13:03 - 2012-02-15 02:18 - 01119612 ____A C:\Windows\WindowsUpdate.log

2013-05-16 23:13 - 2012-06-14 18:49 - 00000000 ____D C:\Users\John\Local Settings\PMB Files

2013-05-16 23:13 - 2012-06-14 18:49 - 00000000 ____D C:\Users\John\Local Settings\Application Data\PMB Files

2013-05-16 23:13 - 2012-06-14 18:49 - 00000000 ____D C:\Users\John\AppData\Local\PMB Files

2013-05-16 23:13 - 2012-06-14 18:49 - 00000000 ____D C:\ProgramData\PMB Files

2013-05-16 23:13 - 2012-06-14 18:49 - 00000000 ____D C:\ProgramData\Application Data\PMB Files

2013-05-16 18:48 - 2009-07-14 00:13 - 00801084 ____A C:\Windows\System32\PerfStringBackup.INI

2013-05-16 11:14 - 2013-03-18 21:15 - 00000000 ____D C:\Program Files\Microsoft Office 15

2013-05-16 11:07 - 2012-05-30 19:46 - 00000000 ____D C:\Users\John\Local Settings\Nero

2013-05-16 11:07 - 2012-05-30 19:46 - 00000000 ____D C:\Users\John\Local Settings\Application Data\Nero

2013-05-16 11:07 - 2012-05-30 19:46 - 00000000 ____D C:\Users\John\AppData\Local\Nero

2013-05-16 10:59 - 2009-07-13 23:45 - 00021296 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-05-16 10:59 - 2009-07-13 23:45 - 00021296 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-05-15 22:31 - 2013-05-15 22:31 - 00000000 ____D C:\Users\John\Downloads\Eurotrip.UNRATED.DVDRiP.XViD-DEiTY

2013-05-15 03:16 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\rescache

2013-05-15 02:31 - 2013-03-25 15:47 - 00002021 ____A C:\Users\Public\Desktop\Adobe Reader X.lnk

2013-05-15 02:31 - 2013-03-25 15:47 - 00002021 ____A C:\ProgramData\Desktop\Adobe Reader X.lnk

2013-05-15 02:26 - 2009-07-13 23:45 - 00481904 ____A C:\Windows\System32\FNTCACHE.DAT

2013-05-15 02:25 - 2012-11-03 01:11 - 00000000 ____D C:\ProgramData\Browser Manager

2013-05-15 02:25 - 2012-11-03 01:11 - 00000000 ____D C:\ProgramData\Application Data\Browser Manager

2013-05-15 02:05 - 2012-06-04 12:37 - 75016696 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe

2013-05-14 18:23 - 2012-06-06 18:39 - 00692104 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2013-05-14 18:23 - 2012-02-15 00:24 - 00071048 ____A (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2013-05-12 14:53 - 2012-06-14 20:03 - 00000000 ____D C:\Users\John\Application Data\.minecraft

2013-05-12 14:53 - 2012-06-14 20:03 - 00000000 ____D C:\Users\John\AppData\Roaming\.minecraft

2013-05-12 14:48 - 2011-02-10 11:10 - 00797374 ____A C:\Windows\SysWOW64\PerfStringBackup.INI

2013-05-09 00:03 - 2009-07-13 22:20 - 00000000 ____D C:\Windows\System32\NDF

2013-05-07 10:49 - 2013-05-07 10:49 - 00001660 ____A C:\Users\John\Desktop\MapleStory.lnk

2013-05-07 00:08 - 2013-05-07 00:08 - 00000000 ____D C:\Nexon

2013-05-07 00:08 - 2013-05-06 23:21 - 1366767344 ____A (Nexon) C:\Users\John\Desktop\MSSetupv134.exe

2013-05-07 00:08 - 2013-05-06 23:21 - 1362662281 ____A C:\Users\John\Desktop\MSSetupv134.z02

2013-05-07 00:08 - 2013-05-06 23:21 - 1362423371 ____A C:\Users\John\Desktop\MSSetupv134.z01

2013-05-07 00:08 - 2013-05-06 23:21 - 1150102813 ____A C:\Users\John\Desktop\MSSetupv134.z03

2013-05-07 00:08 - 2012-10-11 14:26 - 00000000 ____D C:\ProgramData\NexonUS

2013-05-07 00:08 - 2012-10-11 14:26 - 00000000 ____D C:\ProgramData\Application Data\NexonUS

2013-05-06 23:21 - 2013-05-06 23:21 - 02008064 ____A C:\Users\John\Downloads\MapleStoryDownloader.exe

2013-05-06 22:25 - 2012-08-26 13:41 - 00000000 ____D C:\Users\John\Desktop\College Papers

2013-05-06 22:01 - 2013-05-06 22:01 - 00000000 ____D C:\Program Files\Common Files\INCA Shared

2013-05-06 21:57 - 2012-08-03 21:35 - 00090685 ____A C:\Windows\DirectX.log

2013-05-06 21:56 - 2013-05-06 21:56 - 00000671 ____A C:\Users\Public\Desktop\Flyff.lnk

2013-05-06 21:56 - 2013-05-06 21:56 - 00000671 ____A C:\ProgramData\Desktop\Flyff.lnk

2013-05-06 21:50 - 2013-05-06 21:50 - 00000000 ____D C:\Program Files\Gpotato

2013-05-06 21:50 - 2013-05-06 21:45 - 1179887329 ____A (Gala-Net ) C:\Users\John\Desktop\Flyff_US_V19_20120710.exe

2013-05-06 21:44 - 2013-05-06 21:44 - 00696368 ____A C:\Users\John\Downloads\Flyff_US_Downloader.exe

2013-05-05 16:36 - 2013-05-15 02:01 - 17818624 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll

2013-05-05 16:16 - 2013-05-15 02:01 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

2013-05-05 14:25 - 2013-05-15 02:01 - 12324864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-05-05 14:12 - 2013-05-15 02:01 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-05-05 06:12 - 2013-05-05 06:12 - 00000219 ____A C:\Users\John\Desktop\Team Fortress 2.url

2013-05-04 12:55 - 2012-02-15 01:27 - 00000000 ____D C:\ProgramData\Sonic

2013-05-04 12:55 - 2012-02-15 01:27 - 00000000 ____D C:\ProgramData\Application Data\Sonic

2013-05-02 23:42 - 2012-05-30 19:05 - 00127320 ____A C:\Users\John\Local Settings\GDIPFONTCACHEV1.DAT

2013-05-02 23:42 - 2012-05-30 19:05 - 00127320 ____A C:\Users\John\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2013-05-02 23:42 - 2012-05-30 19:05 - 00127320 ____A C:\Users\John\AppData\Local\GDIPFONTCACHEV1.DAT

2013-05-02 21:55 - 2012-05-30 19:09 - 00000000 ____D C:\Users\John\Application Data\Roxio

2013-05-02 21:55 - 2012-05-30 19:09 - 00000000 ____D C:\Users\John\AppData\Roaming\Roxio

2013-05-02 21:55 - 2012-02-15 01:25 - 00000000 ____D C:\Program Files (x86)\Roxio

2013-05-02 21:54 - 2012-02-15 01:26 - 00000000 ____D C:\ProgramData\Roxio

2013-05-02 21:54 - 2012-02-15 01:26 - 00000000 ____D C:\ProgramData\Application Data\Roxio

2013-05-02 21:53 - 2013-05-02 21:53 - 00000000 ____D C:\Users\John\Application Data\Roxio Log Files

2013-05-02 21:53 - 2013-05-02 21:53 - 00000000 ____D C:\Users\John\AppData\Roaming\Roxio Log Files

2013-05-02 21:51 - 2013-05-02 21:51 - 00000219 ____A C:\Users\John\Desktop\Dota 2.url

2013-05-02 21:01 - 2013-03-25 15:06 - 00000000 ____D C:\ProgramData\CanonIJPLM

2013-05-02 21:01 - 2013-03-25 15:06 - 00000000 ____D C:\ProgramData\Application Data\CanonIJPLM

2013-05-02 19:36 - 2012-08-26 13:13 - 00000000 ____D C:\Users\John\Application Data\SoftGrid Client

2013-05-02 19:36 - 2012-08-26 13:13 - 00000000 ____D C:\Users\John\AppData\Roaming\SoftGrid Client

2013-05-02 06:28 - 2013-05-02 06:12 - 374251218 ____A C:\Users\John\Downloads\Kristine-Kahill-HD_28595_Large.wmv

2013-05-02 01:06 - 2010-11-20 22:27 - 00278800 ____N (Microsoft Corporation) C:\Windows\System32\MpSigStub.exe

2013-05-01 02:55 - 2013-05-01 02:25 - 00000000 ____D C:\Users\John\Downloads\P90X - Extreme Home Fitness Exercise Complete Workout

2013-04-29 21:22 - 2013-04-29 21:22 - 00001731 ____A C:\Users\John\Desktop\Digimon Masters.lnk

2013-04-29 21:22 - 2012-06-22 02:21 - 00000000 ___HD C:\Windows\msdownld.tmp

2013-04-29 21:22 - 2012-06-22 02:21 - 00000000 ____D C:\Windows\SysWOW64\directx

2013-04-29 21:19 - 2013-04-29 21:19 - 00000000 ____D C:\AeriaGames

2013-04-29 21:19 - 2013-04-29 21:14 - 00000000 __SHD C:\Windows\SysWOW64\AI_RecycleBin

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Application Data\Akamai

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Application Data\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Akamai

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\Local Settings\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\AppData\Local\Akamai

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\Users\John\AppData\Local\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\ProgramData\Application Data\Aeria Games

2013-04-29 21:15 - 2013-04-29 21:15 - 00000000 ____D C:\ProgramData\Aeria Games

2013-04-29 21:14 - 2013-04-29 21:14 - 00002030 ____A C:\Users\Public\Desktop\Aeria Ignite.lnk

2013-04-29 21:14 - 2013-04-29 21:14 - 00002030 ____A C:\ProgramData\Desktop\Aeria Ignite.lnk

2013-04-29 21:14 - 2013-04-29 21:14 - 00000000 ____D C:\Program Files (x86)\Aeria Games

2013-04-29 21:12 - 2013-04-29 21:12 - 03538712 ____A (Aeria Games & Entertainment) C:\Users\John\Downloads\aeria_ignite_install.exe

2013-04-28 18:19 - 2012-10-27 00:18 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox

2013-04-27 20:30 - 2013-04-13 20:28 - 00000062 ____A C:\Users\John\Desktop\settings.json

2013-04-26 22:39 - 2012-09-27 22:16 - 00000000 ____D C:\Users\John\Desktop\New MMO

2013-04-25 01:43 - 2012-06-07 22:27 - 00000000 ____D C:\Users\John\Application Data\vlc

2013-04-25 01:43 - 2012-06-07 22:27 - 00000000 ____D C:\Users\John\AppData\Roaming\vlc

2013-04-25 01:40 - 2013-04-25 01:39 - 00000000 ____D C:\Users\John\Local Settings\Application Data\{E855EEC7-FBC2-41A2-AAC3-AF854178B858}

2013-04-25 01:40 - 2013-04-25 01:39 - 00000000 ____D C:\Users\John\Local Settings\{E855EEC7-FBC2-41A2-AAC3-AF854178B858}

2013-04-25 01:40 - 2013-04-25 01:39 - 00000000 ____D C:\Users\John\AppData\Local\{E855EEC7-FBC2-41A2-AAC3-AF854178B858}

2013-04-24 21:24 - 2012-08-25 16:00 - 00000003 ____A C:\Windows\System32\HRUPPROG.TXT

2013-04-21 16:27 - 2013-04-21 16:16 - 00000000 ____D C:\Users\John\Downloads\Skrillex

2013-04-21 16:01 - 2013-04-21 15:46 - 00000000 ____D C:\Users\John\Downloads\All That Remains

2013-04-20 21:33 - 2012-09-22 15:53 - 00000000 ____D C:\Program Files (x86)\BearShare Applications

2013-04-20 21:32 - 2012-06-07 22:01 - 00000000 ____D C:\Program Files (x86)\uTorrent

2013-04-20 21:32 - 2012-06-05 22:36 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service

2013-04-18 19:54 - 2012-08-14 21:28 - 00000000 ____D C:\Users\John\Local Settings\Application Data\Adobe

2013-04-18 19:54 - 2012-08-14 21:28 - 00000000 ____D C:\Users\John\Local Settings\Adobe

2013-04-18 19:54 - 2012-08-14 21:28 - 00000000 ____D C:\Users\John\AppData\Local\Adobe

2013-04-18 19:54 - 2012-02-15 00:56 - 00000000 ____D C:\Program Files (x86)\Adobe

Other Malware:

===========

C:\Users\John\AppData\Roaming\skype.dat

C:\Users\John\AppData\Roaming\skype.ini

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-05-14 21:36:45

Restore point made on: 2013-05-15 00:33:31

Restore point made on: 2013-05-15 02:00:16

Restore point made on: 2013-05-16 04:49:24

Restore point made on: 2013-05-17 02:49:16

==================== Memory info ===========================

Percentage of memory in use: 9%

Total physical RAM: 8086.17 MB

Available physical RAM: 7292.21 MB

Total Pagefile: 8084.37 MB

Available Pagefile: 7281.06 MB

Total Virtual: 8192 MB

Available Virtual: 8191.89 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:679 GB) (Free:292.66 GB) NTFS (Disk=0 Partition=3)

Drive d: (RECOVERY) (Fixed) (Total:19.53 GB) (Free:9.72 GB) NTFS (Disk=0 Partition=2) ==>[system with boot components (obtained from reading drive)]

Drive e: () (Removable) (Total:7.45 GB) (Free:5.65 GB) FAT32 (Disk=1 Partition=1)

Drive f: (PARTIAL_TERMS_DVD3) (CDROM) (Total:3.94 GB) (Free:0 GB) UDF

Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows Vista) (Size: 699 GB) (Disk ID: 07F2837E)

Partition 1: (Not Active) - (Size=102 MB) - (Type=DE)

Partition 2: (Active) - (Size=20 GB) - (Type=07 NTFS)

Partition 3: (Not Active) - (Size=679 GB) - (Type=07 NTFS)

========================================================

Disk: 1 (Size: 7 GB) (Disk ID: 00000000)

Partition 1: (Not Active) - (Size=7 GB) - (Type=0B)

Last Boot: 2013-05-14 16:26

==================== End Of Log ============================

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OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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