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win32\small.ca virus

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my PC is showing i have this virus

i am getting a blue screen very very often

it will make remvoing the virus very difficult as i quickly get caught in a loop where i get blue screen and then it reboots etc - caught in this cycle and i can do nothing

Malwarebytes doesn't pick it up and is now not working properly in safe mode now

AVG drivers have been removed - it is saying that i am not fully protected

Adobe is reuesting updates on a regular basis - although accepted these and have updated

spybot not picking it up

windows defender and firewall start up as not turned on

very concerned - pls help me remove this virus

emailing from my work address - is there a patch or any software that will remove this virus and the process i have read seems very lengthly

Thx. ajc01

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Hello ajc01! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please follow the instructions here and post your log files:


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