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Redirect Virus problem (dds and attach included)


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A redirect virus has gotten past Norton and could not be found with Malwarebytes. Any help with this would be appreciated.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16476

Run by Micro-Surfacing at 14:54:08 on 2013-05-14

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3758.1060 [GMT -5:00]

.

AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\firebird\firebird_1_5\bin\fbguard.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe

C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe

C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe

C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe

C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe

C:\Windows\SysWOW64\DllHost.exe

C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe

C:\Program Files (x86)\firebird\firebird_1_5\bin\fbserver.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe

C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Program Files\Sony\VAIO Update Common\VUAgent.exe

C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe

C:\Program Files\Sony\VAIO Care\VCPerfService.exe

C:\Program Files\Sony\VAIO Care\listener.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe

C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Sony\VAIO Personalization Manager\VpmIfPav.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Program Files\Sony\VAIO Care\VCsystray.exe

C:\Program Files\Sony\VAIO Care\VCService.exe

C:\Program Files\Sony\VAIO Care\VCAgent.exe

C:\Windows\System32\vds.exe

C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe

C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files\Sony\VAIO Care\Admload.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.searchnu.com/406

uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

mWinlogon: Userinit = C:\Windows\System32\userinit.exe

BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe /Stay

uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe -update plugin

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [smartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup

mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\MICRO-~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ACCUWE~1.LNK - C:\Program Files (x86)\AccuWeather.com Cirrus\AccuWeather.com Cirrus.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

TCP: NameServer = 68.94.156.1 68.94.157.1

TCP: Interfaces\{FB53407B-9E9D-49DF-B851-B8A14CF67273} : DHCPNameServer = 68.94.156.1 68.94.157.1

TCP: Interfaces\{FB53407B-9E9D-49DF-B851-B8A14CF67273}\F46666963656534376 : DHCPNameServer = 192.168.2.1 192.168.0.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

AppInit_DLLs=

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\System32\NvCpl.dll,NvStartup

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/

FF - prefs.js: keyword.URL - hxxp://dts.search-results.com/sr?src=ffb&appid=484&systemid=406&sr=0&q=

FF - prefs.js: network.proxy.type - 0

FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPWXM32.DLL

FF - plugin: C:\Program Files (x86)\Virtual Earth 3D\npVE3D.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

.

---- FIREFOX POLICIES ----

FF - user.js: general.useragent.extra.brc - BRI/1

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-5-14 55280]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1309010.00E\symds64.sys [2013-2-6 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys [2013-2-6 1129120]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\BASHDefs\20130502.001\BHDrvx64.sys [2013-5-7 1390680]

R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys [2013-2-6 167072]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\IPSDefs\20130511.002\IDSviA64.sys [2013-5-14 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys [2013-2-6 190072]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\symnets.sys [2013-2-6 405624]

R2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;C:\Program Files (x86)\firebird\firebird_1_5\bin\fbguard.exe [2004-12-13 65536]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-31 13336]

R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe [2013-2-6 138272]

R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2012-11-13 60416]

R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]

R2 rimspci;rimspci;C:\Windows\System32\drivers\rimssne64.sys [2010-3-31 93184]

R2 risdsnpe;risdsnpe;C:\Windows\System32\drivers\risdsne64.sys [2010-3-31 77312]

R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2011-12-13 259192]

R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2010-5-14 19968]

R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]

R3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;C:\Program Files (x86)\firebird\firebird_1_5\bin\fbserver.exe [2004-12-13 1527893]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-3-31 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-8-16 158976]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-14 25928]

R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2010-3-31 12032]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2010-3-31 395264]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]

S3 MSSQL$DDNI;SQL Server (DDNI);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\sqlservr.exe [2009-3-30 43010392]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-10-17 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]

S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files (x86)\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-3-30 47128]

.

=============== Created Last 30 ================

.

2013-05-14 18:20:19 -------- d-----w- C:\Users\Micro-Surfacing\AppData\Roaming\Malwarebytes

2013-05-14 18:20:06 -------- d-----w- C:\ProgramData\Malwarebytes

2013-05-14 18:20:05 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-05-14 18:20:05 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-14 18:19:44 -------- d-----w- C:\Users\Micro-Surfacing\AppData\Local\Programs

2013-05-01 14:35:12 163504 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10144.bin

2013-04-24 13:02:24 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

.

==================== Find3M ====================

.

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-03-14 13:30:08 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-14 13:30:08 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-01 03:36:04 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-02-22 06:27:49 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-22 06:20:51 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-02-22 06:19:37 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-02-22 06:15:48 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-02-22 06:15:23 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-02-22 06:12:41 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-02-22 03:46:00 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-22 03:37:50 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-02-22 03:34:17 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-02-22 03:31:46 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-02-15 06:08:40 44032 ----a-w- C:\Windows\System32\tsgqec.dll

2013-02-15 06:06:11 3717632 ----a-w- C:\Windows\System32\mstscax.dll

2013-02-15 06:02:26 158720 ----a-w- C:\Windows\System32\aaclient.dll

2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll

2013-02-15 04:34:10 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll

2013-02-15 03:25:51 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll

.

============= FINISH: 14:55:44.16 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 10/13/2011 10:42:26 AM

System Uptime: 5/14/2013 7:54:48 AM (7 hours ago)

.

Motherboard: Sony Corporation | | VAIO

Processor: Intel® Core i3 CPU M 350 @ 2.27GHz | N/A | 2266/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 456 GiB total, 388.604 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP123: 4/24/2013 4:04:37 PM - Windows Update

.

==== Installed Programs ======================

.

32Bit EForm Initialization

3M Products Update version 2011-08 for Microsoft Office 2010

Adobe AIR

Adobe Flash Player 10 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader 9.5.2

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Application Manager for VAIO

ArcSoft Magic-i Visual Effects 2

ArcSoft WebCam Companion 3

ArcSoft WebCam Message Board

Bing Bar

Bing Maps 3D

Bing Rewards Client Installer

Bonjour

Business Plan Pro

Carbonite

Click to Disc MergeModules x64

CyberLink YouPaint

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Evernote

Expedite Bid 5.9a

Firebird 1.5

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

HP Officejet Pro 8500 A910 Basic Device Software

HP Officejet Pro 8500 A910 Help

HP Officejet Pro 8500 A910 Product Improvement Study

HP Update

I.R.I.S. OCR

Intel® Control Center

Intel® Graphics Media Accelerator Driver

Intel® Management Engine Components

Intel® Rapid Storage Technology

iTunes

Java Auto Updater

Java 6 Update 18

Java 6 Update 18 (64-bit)

Junk Mail filter update

Malwarebytes Anti-Malware version 1.75.0.1300

Marketsplash Shortcuts

McAfee Security Scan Plus

Media Gallery

Media Gallery MergeModules x64

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Business 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server 2008

Microsoft SQL Server 2008 Browser

Microsoft SQL Server 2008 Common Files

Microsoft SQL Server 2008 Database Engine Services

Microsoft SQL Server 2008 Database Engine Shared

Microsoft SQL Server 2008 Native Client

Microsoft SQL Server 2008 RsFx Driver

Microsoft SQL Server 2008 Setup Support Files

Microsoft SQL Server Compact 3.5 SP2 ENU

Microsoft SQL Server VSS Writer

Microsoft Touch Pack for Windows 7

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft XNA Framework Redistributable 3.0

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Norton AntiVirus

NVIDIA Drivers

Oasis2Service

OOBE

PlayReady PC Runtime amd64

PMB

PMB VAIO Edition Guide

PMB VAIO Edition plug-in (Click to Disc)

PMB VAIO Edition plug-in (VAIO Image Optimizer)

PMB VAIO Edition plug-in (VAIO Movie Story)

PVSonyDll

Python 2.7.3

Python 3.2.3

Realtek High Definition Audio Driver

Remote Keyboard

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Service Pack 1 for SQL Server 2008 (KB968369)

Setting Utility Series

Setup_msm_VCMS_x64

Setup_msm_VOFS_x64

Setup_VEP_x64

SmartWi Connection Utility

SOHLib Merge Module

Sony Home Network Library

SpyHunter

Sql Server Customer Experience Improvement Program

TurboTax 2010

TurboTax 2010 WinPerFedFormset

TurboTax 2010 WinPerReleaseEngine

TurboTax 2010 WinPerTaxSupport

TurboTax 2010 wrapper

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

VAIO - Remote Keyboard

VAIO Care

VAIO Content Monitoring Settings

VAIO Control Center

VAIO Data Restore Tool

VAIO DVD Menu Data

VAIO Entertainment Platform

VAIO Event Service

VAIO Gate

VAIO Gate Default

VAIO Hardware Diagnostics

VAIO Help and Support

VAIO Media plus

VAIO Media plus Opening Movie

VAIO Messenger

VAIO Movie Story MergeModules x64

VAIO Movie Story Template Data

VAIO Original Function Settings

VAIO Power Management

VAIO Sample Contents

VAIO Survey

VAIO Transfer Support

VAIO Update

VAIO Update Merge Module x64

VAIO Wallpaper Contents

VAIO Window Organizer

VGClientX64

VGClientX86

VMp MergeModule x64

VU5x64

VU5x86

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

WxScope Plugin

.

==== Event Viewer Messages From Past Week ========

.

5/8/2013 8:01:28 AM, Error: Service Control Manager [7034] - The Oasis2Service service terminated unexpectedly. It has done this 1 time(s).

5/14/2013 7:56:34 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

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  • Staff

Hello Chenoa

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

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Thank you for helping me with this. Here is the logfile:

# AdwCleaner v2.300 - Logfile created 05/15/2013 at 13:33:49

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Micro-Surfacing - MICROSURFACING

# Boot Mode : Normal

# Running from : C:\Users\Micro-Surfacing\Downloads\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml

File Deleted : C:\Users\MICRO-~1\AppData\Local\Temp\Searchqu.ini

File Deleted : C:\Users\MICRO-~1\AppData\Local\Temp\searchqutoolbar-manifest.xml

File Deleted : C:\Users\MICRO-~1\AppData\Local\Temp\SetupDataMngr_Searchqu.exe

File Deleted : C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\searchplugins\Askcom.xml

File Deleted : C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\searchplugins\Search_Results.xml

Folder Deleted : C:\Program Files\Shop To Win

Folder Deleted : C:\ProgramData\boost_interprocess

Folder Deleted : C:\ProgramData\Partner

Folder Deleted : C:\Users\MICRO-~1\AppData\Local\Temp\AskSearch

Folder Deleted : C:\Users\Micro-Surfacing\AppData\Local\APN

Folder Deleted : C:\Users\Micro-Surfacing\AppData\Local\OpenCandy

***** [Registry] *****

Key Deleted : HKCU\Software\DataMngr

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetupV1_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SearchquMediaBar_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SetupDataMngr_Searchqu_RASMANCS

Key Deleted : HKLM\Software\OCS

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{99079A25-328F-4BD4-BE04-00955ACAA0A7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Deleted : HKLM\SOFTWARE\DataMngr

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.searchnu.com/406 --> hxxp://www.google.com

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\prefs.js

C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\user.js ... Deleted !

Deleted : user_pref("browser.search.defaultenginename", "Search Results");

Deleted : user_pref("browser.search.order.1", "Search Results");

Deleted : user_pref("keyword.URL", "hxxp://dts.search-results.com/sr?src=ffb&appid=484&systemid=406&sr=0&q=");

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Micro-Surfacing\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.11] : homepage = "hxxp://www.searchnu.com/406",

Deleted [l.15] : urls_to_restore_on_startup = [ "hxxp://www.searchnu.com/406", "hxxp://www.google.com/ig/re[...]

Deleted [l.40] : search_url = "hxxp://dts.search-results.com/sr?src=crb&appid=484&systemid=406&sr=0&q={searchT[...]

Deleted [l.687] : homepage = "hxxp://www.searchnu.com/406",

Deleted [l.858] : urls_to_restore_on_startup = [ "hxxp://www.searchnu.com/406", "hxxp://www.google.com/ig/redir[...]

*************************

AdwCleaner[s1].txt - [3974 octets] - [15/05/2013 13:33:49]

########## EOF - C:\AdwCleaner[s1].txt - [4034 octets] ##########

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Here is the JRT logfile:

Firefox was still being redirected between running the two programs. It seems to happen more often when I scroll down a webpage that is still loading or if I click on a link in the page. I get redirected every time I open firefox for the first time.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by Micro-Surfacing on Wed 05/15/2013 at 13:53:40.59

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Micro-Surfacing\appdata\local\{7148F0A6-6813-11D6-A77B-00B0D0142030}

~~~ FireFox

Emptied folder: C:\Users\Micro-Surfacing\AppData\Roaming\mozilla\firefox\profiles\dq02izx6.default\minidumps [291 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 05/15/2013 at 13:59:42.27

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  • Staff

Hello Chenoa

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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ComboFix 13-05-16.02 - Micro-Surfacing 05/17/2013 10:01:52.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3758.1160 [GMT -5:00]

Running from: c:\users\Micro-Surfacing\Downloads\ComboFix.exe

AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\DRIVERS\System

c:\users\DRIVERS\System\INFCACHE.1

c:\users\DRIVERS\System\ONBOARD\865.CAT

c:\users\DRIVERS\System\ONBOARD\915.CAT

c:\users\DRIVERS\System\ONBOARD\915M.CAT

c:\users\DRIVERS\System\ONBOARD\945.CAT

c:\users\DRIVERS\System\ONBOARD\DMI_PCI.CAT

c:\users\DRIVERS\System\ONBOARD\E7220.CAT

c:\users\DRIVERS\System\ONBOARD\E7520.CAT

c:\users\DRIVERS\System\ONBOARD\E8500.CAT

c:\users\DRIVERS\System\ONBOARD\ICH5CORE.CAT

c:\users\DRIVERS\System\ONBOARD\ICH5IDE.CAT

c:\users\DRIVERS\System\ONBOARD\ICH5USB.CAT

c:\users\DRIVERS\System\ONBOARD\ICH6CORE.CAT

c:\users\DRIVERS\System\ONBOARD\ICH6IDE.CAT

c:\users\DRIVERS\System\ONBOARD\ICH6USB.CAT

c:\users\DRIVERS\System\ONBOARD\ICH7CORE.CAT

c:\users\DRIVERS\System\ONBOARD\ICH7IDE.CAT

c:\users\DRIVERS\System\ONBOARD\ICH7USB.CAT

c:\users\DRIVERS\System\ONBOARD\INFANSWR.TXT

c:\users\DRIVERS\System\ONBOARD\INFCACHE.1

c:\users\DRIVERS\System\ONBOARD\SP\ICH5ID2.CAT

c:\users\DRIVERS\System\ONBOARD\SP\ICH6ID2.CAT

c:\users\DRIVERS\System\ONBOARD\SP\ICH7ID2.CAT

c:\users\DRIVERS\System\ONBOARD\SP\INFCACHE.1

c:\users\DRIVERS\System\ONBOARD\VERSION.TXT

c:\users\Micro-Surfacing\AppData\Local\Microsoft\Windows\Temporary Internet Files\{00E89FC3-5586-4C1E-94EE-977E6BCAB456}.xps

c:\users\Micro-Surfacing\AppData\Local\Microsoft\Windows\Temporary Internet Files\{423884FB-D402-4454-B8FA-33DE92A8C0C5}.xps

c:\users\Micro-Surfacing\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk

c:\users\Micro-Surfacing\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk

c:\users\Micro-Surfacing\AppData\Roaming\Microsoft\Office\unins000.exe

c:\users\Micro-Surfacing\System

c:\users\Micro-Surfacing\System\hph130.dat

c:\users\Micro-Surfacing\System\hph230.dat

c:\users\Micro-Surfacing\System\hph7150.dat

c:\users\Micro-Surfacing\System\hph7345.dat

c:\users\Micro-Surfacing\System\hph7350.dat

c:\users\Micro-Surfacing\System\hph7550.dat

c:\users\Micro-Surfacing\System\LFBMP10N.001

c:\users\Micro-Surfacing\System\LFCMP10N.001

c:\users\Micro-Surfacing\System\LFFAX10N.001

c:\users\Micro-Surfacing\System\LFTIF10N.001

c:\users\Micro-Surfacing\System\LTDIS10N.001

c:\users\Micro-Surfacing\System\LTFIL10N.001

c:\users\Micro-Surfacing\System\LTKRN10N.001

c:\users\Micro-Surfacing\System\MLANG.DAT

c:\users\Micro-Surfacing\System\openpage.msg

c:\users\Micro-Surfacing\System\RESTORE\rstrmap.dat

c:\users\Micro-Surfacing\System\SMBIOS.DAT

c:\users\Micro-Surfacing\System\SPBANNER.WMF

c:\users\Micro-Surfacing\System\win_qs8.jqx

c:\users\Micro-Surfacing\WINDOWS

c:\users\Tom Ritschel\g2mdlhlpx.exe

c:\users\Tom Ritschel\GoToAssistDownloadHelper.exe

c:\windows\SysWow64\pt

c:\windows\SysWow64\pt\Lagoon.resources.dll

.

.

((((((((((((((((((((((((( Files Created from 2013-04-17 to 2013-05-17 )))))))))))))))))))))))))))))))

.

.

2013-05-17 15:16 . 2013-05-17 15:16 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-15 20:44 . 2013-05-05 21:36 17818624 ----a-w- c:\windows\system32\mshtml.dll

2013-05-15 20:44 . 2013-05-05 21:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-05-15 20:44 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb

2013-05-15 18:53 . 2013-05-15 18:53 -------- d-----w- c:\windows\ERUNT

2013-05-15 18:51 . 2013-05-15 18:51 -------- d-----w- C:\JRT

2013-05-14 18:20 . 2013-05-14 18:20 -------- d-----w- c:\users\Micro-Surfacing\AppData\Roaming\Malwarebytes

2013-05-14 18:20 . 2013-05-14 18:20 -------- d-----w- c:\programdata\Malwarebytes

2013-05-14 18:20 . 2013-05-14 18:20 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-05-14 18:20 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-05-14 18:19 . 2013-05-14 18:19 -------- d-----w- c:\users\Micro-Surfacing\AppData\Local\Programs

2013-05-01 14:35 . 2013-05-01 14:35 163504 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10144.bin

2013-04-24 13:02 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-15 20:50 . 2011-10-27 13:34 75016696 ----a-w- c:\windows\system32\MRT.exe

2013-05-15 15:29 . 2012-03-29 14:53 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-05-15 15:29 . 2011-10-13 16:32 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-13 05:49 . 2013-05-15 12:54 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-05-15 12:54 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-05-15 12:54 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-05-15 12:54 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-05-15 12:54 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-05-15 12:54 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-03-19 06:04 . 2013-04-10 17:20 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 17:20 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 17:20 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 17:20 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 17:20 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 17:20 112640 ----a-w- c:\windows\system32\smss.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-03-17 02:06 1008784 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-03-17 02:06 1008784 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-03-17 02:06 1008784 ----a-r- c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Elbserver"="c:\program files (x86)\Sony\Media Gallery\ElbServer.exe" [2010-02-09 81328]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2009-11-20 284696]

"SmartWiHelper"="c:\program files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" [2010-01-20 82944]

"PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2010-01-22 597792]

"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"Carbonite Backup"="c:\program files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe" [2012-03-17 1059984]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

.

c:\users\Micro-Surfacing\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

AccuWeather.lnk - c:\program files (x86)\AccuWeather.com Cirrus\AccuWeather.com Cirrus.exe [N/A]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

McAfee Security Scan Plus.lnk - c:\program files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]

"Userinit"="c:\windows\system32\userinit.exe"

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux"=wdmaud.drv

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]

R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-02-05 235216]

R3 MSSQL$DDNI;SQL Server (DDNI);c:\program files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\sqlservr.exe [2009-03-30 43010392]

R3 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2010-09-10 108400]

R3 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2010-10-12 423280]

R3 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2010-09-10 67952]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]

R3 VAIO Power Management;VAIO Power Management;c:\program files\Sony\VAIO Power Management\SPMService.exe [2010-01-20 574320]

R3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-02-20 115568]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-14 1255736]

R4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files (x86)\Microsoft SQL Server\100\Shared\SQLADHLP.EXE [2009-03-31 47128]

R4 SQLAgent$DDNI;SQL Server Agent (DDNI);c:\program files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\SQLAGENT.EXE [2009-03-30 366936]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2009-07-09 55280]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1309010.00E\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1309010.00E\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\BASHDefs\20130502.001\BHDrvx64.sys [2013-04-12 1390680]

S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAVx64\1309010.00E\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\IPSDefs\20130516.001\IDSvia64.sys [2012-10-04 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1309010.00E\Ironx64.SYS [2012-04-18 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1309010.00E\SYMNETS.SYS [2012-04-18 405624]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

S2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;c:\program files (x86)\firebird\firebird_1_5\bin\fbguard.exe [2004-12-13 65536]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2009-11-20 13336]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 Oasis2Service;Oasis2Service;c:\program files (x86)\DDNi\Oasis2Service\Oasis2Service.exe [2012-11-13 60416]

S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]

S2 rimspci;rimspci;c:\windows\system32\drivers\rimssne64.sys [2010-03-17 93184]

S2 risdsnpe;risdsnpe;c:\windows\system32\drivers\risdsne64.sys [2010-03-17 77312]

S2 SampleCollector;VAIO Care Performance Service;c:\program files\Sony\VAIO Care\VCPerfService.exe [2011-01-29 259192]

S2 uCamMonitor;CamMonitor;c:\program files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2008-09-18 104960]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-03-09 2320920]

S2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2011-01-20 887000]

S2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-02-20 529776]

S2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;c:\program files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-02-20 386416]

S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\DRIVERS\ArcSoftKsUFilter.sys [2009-05-26 19968]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-09 138912]

S3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files (x86)\firebird\firebird_1_5\bin\fbserver.exe [2004-12-13 1527893]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys [2010-03-09 56344]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-08-17 158976]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2009-12-17 12032]

S3 SpfService;VAIO Entertainment Common Service;c:\program files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-01-20 286936]

S3 VCService;VCService;c:\program files\Sony\VAIO Care\VCService.exe [2011-02-14 44736]

S3 VUAgent;VUAgent;c:\program files\Sony\VAIO Update Common\VUAgent.exe [2012-01-13 1256040]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-11-12 395264]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-12 15:27 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-17 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-29 15:29]

.

2013-05-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-14 07:27]

.

2013-05-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-05-14 07:27]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]

@="{95A27763-F62A-4114-9072-E81D87DE3B68}"

[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]

2012-03-17 01:58 1279120 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]

@="{E300CD91-100F-4E67-9AF3-1384A6124015}"

[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]

2012-03-17 01:58 1279120 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]

@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"

[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]

2012-03-17 01:58 1279120 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2010-03-15 16397416]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-03-25 10060320]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-05-01 162584]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-05-01 386840]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-05-01 417560]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com

mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~2\Office14\ONBttnIE.dll/105

Trusted Zone: intuit.com\ttlc

TCP: DhcpNameServer = 68.94.156.1 68.94.157.1

FF - ProfilePath - c:\users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/

FF - prefs.js: network.proxy.type - 0

.

- - - - ORPHANS REMOVED - - - -

.

AddRemove-{605540BB-36B3-49F0-96D8-B760CBD6E0E8}_is1 - c:\users\Micro-Surfacing\AppData\Roaming\Microsoft\Office\unins000.exe

.

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]

"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\diMaster.dll\" /prefetch:1"

--

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\SampleCollector]

"ImagePath"="\"c:\program files\Sony\VAIO Care\VCPerfService.exe\" \"/service\" \"/sstates\" \"/sampleinterval=5000\" \"/procinterval=5\" \"/dllinterval=120\" \"/counter=\Processor(_Total)\% Processor Time:1/counter=\PhysicalDisk(_Total)\Disk Bytes/sec:1\" \"/counter=\Network Interface(*)\Bytes Total/sec:1\" \"/expandcounter=\Processor Information(*)\Processor Frequency:1\" \"/expandcounter=\Processor(*)\% Idle Time:1\" \"/expandcounter=\Processor(*)\% C1 Time:1\" \"/expandcounter=\Processor(*)\% C2 Time:1\" \"/expandcounter=\Processor(*)\% C3 Time:1\" \"/expandcounter=\Processor(*)\% Processor Time:1\" \"/directory=c:\programdata\Sony Corporation\VAIO Care\inteldata\""

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10c.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10c.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-17 10:19:42

ComboFix-quarantined-files.txt 2013-05-17 15:19

.

Pre-Run: 413,870,845,952 bytes free

Post-Run: 415,468,982,272 bytes free

.

- - End Of File - - AF3245ED325229DEB52686CA3E92F430

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  • Staff

Hello Chenoa

Which browser is being redirected?

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
    If the forum still complains about it being to long send me everything that is at the end of the report after where it says
    ==================
    Scan finished
    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

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RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Micro-Surfacing [Admin rights]

Mode : Remove -- Date : 05/17/2013 13:55:35

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[TASK][sUSP PATH] {5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} : "C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe" /silent $(Arg0) [x] -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000AAKS-55V0A0 +++++

--- User ---

[MBR] fe6b7ea41f2b1bf6643b7c9cd8c05670

[bSP] 14e0b733ba8c2beda9d827c5d64ee8e1 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 10051 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20586496 | Size: 100 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 20791296 | Size: 466787 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_05172013_02d1355.txt >>

RKreport[1]_S_05172013_02d1352.txt ; RKreport[2]_D_05172013_02d1355.txt

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  • Staff

Hello Chenoa

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later

    [*]Please post the contents of OTL.txt in your next reply.

Gringo

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OTL logfile created on: 5/17/2013 3:12:42 PM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Micro-Surfacing\Downloads

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.0.8112.16421)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.67 Gb Total Physical Memory | 1.66 Gb Available Physical Memory | 45.14% Memory free

7.34 Gb Paging File | 4.73 Gb Available in Paging File | 64.42% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 455.85 Gb Total Space | 386.75 Gb Free Space | 84.84% Space Free | Partition Type: NTFS

Computer Name: MICROSURFACING | User Name: Micro-Surfacing | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Micro-Surfacing\Downloads\OTL(1).exe (OldTimer Tools)

PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe (Adobe Systems, Inc.)

PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe (McAfee, Inc.)

PRC - C:\Program Files (x86)\DDNi\Oasis\VAIO Messenger.exe (Digital Delivery Networks, Inc.)

PRC - C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe (Digital Delivery Networks, Inc.)

PRC - C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe (Symantec Corporation)

PRC - C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)

PRC - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE (Microsoft Corporation.)

PRC - C:\Program Files\Sony\VAIO Care\VCService.exe (Sony Corporation)

PRC - C:\Program Files\Sony\VAIO Care\listener.exe (Sony of America Corporation)

PRC - C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe (Sony Corporation)

PRC - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)

PRC - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe (Sony Corporation)

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)

PRC - C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe (Sony Corporation)

PRC - C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe (Sony Corporation)

PRC - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe (Sony Corporation)

PRC - C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe (Sony Corporation)

PRC - C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe (Sony Corporation)

PRC - C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe ()

PRC - C:\Program Files\Sony\VAIO Personalization Manager\VpmIfPav.exe (Sony Corporation)

PRC - C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe ()

PRC - C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe ()

PRC - C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe ()

PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)

PRC - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)

PRC - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe (Sony Corporation)

PRC - C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe (ArcSoft, Inc.)

PRC - C:\Program Files (x86)\firebird\firebird_1_5\bin\fbserver.exe (The Firebird Project)

PRC - C:\Program Files (x86)\firebird\firebird_1_5\bin\fbguard.exe (The Firebird Project)

========== Modules (No Company Name) ==========

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data.Linq\7a0945794677c70d5ec25b00493ece3f\System.Data.Linq.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml.Linq\990123c5701a26f1d724150839811bce\System.Xml.Linq.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\3c2ed368e1f3889997dfb42a5ca77284\System.Core.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\af525b4bec3b9941b7be8ffbf813da80\PresentationFramework.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\30e3a21202000677d0a9270572251477\System.Windows.Forms.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\7eac0dbe9aa20b55e37235f8ee030e6b\PresentationCore.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\716959df79685a1eae0fc14275a32b0f\WindowsBase.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Security\23673bbebe3c0ca7c894e614bb3ffd1a\System.Security.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\764f15e86c82662e977bd418bd6318c1\System.Configuration.ni.dll ()

MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll ()

MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\5ecf01964c70e453d71e5d7653912ff9\System.Web.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.DirectorySer#\7badd9a67b9f34f7222697c220dfa88b\System.DirectoryServices.AccountManagement.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.AddIn.Contra#\4e9a3b9427dae6b94cb5ae1d134282ac\System.AddIn.Contract.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data.SqlServ#\60dcd1773a352ae170604455537bf5d7\System.Data.SqlServerCe.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\302207b4fa3083899fd8ab4db98cecc5\System.Management.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.AddIn\1149dca3c109f46c30cf25cb34873dd4\System.AddIn.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Seri#\2ad51da1b752b19c992fcefd56eb7c01\System.Runtime.Serialization.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\d7d20811a7ce7cc589153648cbb1ce5c\PresentationFramework.Aero.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\90b89f6e8032310e9ac72a309fd49e83\System.Runtime.Remoting.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.EnterpriseSe#\01c6cb58745f397c9b7ccf3ab7bfc9cd\System.EnterpriseServices.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Transactions\536d704e93ffec9b54e4a0312fb5b996\System.Transactions.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\dd20416f723ee13ffb4173ec1afc4ec4\System.Data.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.DirectorySer#\abf5f0f6b5d995fb86b0529ac85e14ed\System.DirectoryServices.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eead6629e384a5b69f9ae35284b7eeed\System.Drawing.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\d908c91e24616e6b8d38c9da61038b25\Accessibility.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll ()

MOD - C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll ()

MOD - C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll ()

MOD - C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()

MOD - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF ()

MOD - C:\Program Files (x86)\Microsoft Office\Office14\IEAWSDC.DLL ()

MOD - C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll ()

MOD - C:\Windows\assembly\GAC_MSIL\System.Runtime.Remoting\2.0.0.0__b77a5c561934e089\System.Runtime.Remoting.dll ()

MOD - C:\Windows\assembly\GAC_MSIL\System.Management\2.0.0.0__b03f5f7f11d50a3a\System.Management.dll ()

MOD - C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\DevicePanel.dll ()

MOD - C:\Program Files\Sony\VAIO Personalization Manager\sqlite3.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\SonyCommonLib.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.BtPower.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.PluginManager.Generic.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\DictionaryLookup.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.NativeWifiThirdPartyApp.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.TosBtThirdPartyApp.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\DebugMsg.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.PluginManager.ThirdPartyApp.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.PluginManager.Power.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\SharedInterfaces.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\MessageXML.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Resources.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.WlanPower.dll ()

MOD - C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.Generic.dll ()

MOD - C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll ()

========== Services (SafeList) ==========

SRV:64bit: - (CarboniteService) -- C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe (Carbonite, Inc. (www.carbonite.com))

SRV:64bit: - (VUAgent) -- C:\Program Files\Sony\VAIO Update Common\VUAgent.exe (Sony Corporation)

SRV:64bit: - (VCService) -- C:\Program Files\Sony\VAIO Care\VCService.exe (Sony Corporation)

SRV:64bit: - (SampleCollector) -- C:\Program Files\Sony\VAIO Care\VCPerfService.exe (Sony Corporation)

SRV:64bit: - (SpfService) -- C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe (Sony Corporation)

SRV:64bit: - (VcmXmlIfHelper) -- C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe (Sony Corporation)

SRV:64bit: - (VcmINSMgr) -- C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe (Sony Corporation)

SRV:64bit: - (VcmIAlzMgr) -- C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe (Sony Corporation)

SRV:64bit: - (VAIO Power Management) -- C:\Program Files\Sony\VAIO Power Management\SPMService.exe (Sony Corporation)

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)

SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)

SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)

SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

SRV - (McComponentHostService) -- C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe (McAfee, Inc.)

SRV - (Oasis2Service) -- C:\Program Files (x86)\DDNi\Oasis2Service\Oasis2Service.exe (Digital Delivery Networks, Inc.)

SRV - (NAV) -- C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe (Symantec Corporation)

SRV - (BBUpdate) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE (Microsoft Corporation.)

SRV - (BBSvc) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE (Microsoft Corporation.)

SRV - (VCFw) -- C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe (Sony Corporation)

SRV - (SOHDms) -- C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe (Sony Corporation)

SRV - (VAIO Entertainment TV Device Arbitration Service) -- C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe (Sony Corporation)

SRV - (SOHCImp) -- C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe (Sony Corporation)

SRV - (SOHDs) -- C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe (Sony Corporation)

SRV - (IntuitUpdateService) -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe (Intuit Inc.)

SRV - (VAIO Event Service) -- C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe (Sony Corporation)

SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)

SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)

SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)

SRV - (IAStorDataMgrSvc) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)

SRV - (PMBDeviceInfoProvider) -- C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe (Sony Corporation)

SRV - (ACDaemon) -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (ArcSoft Inc.)

SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)

SRV - (uCamMonitor) -- C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe (ArcSoft, Inc.)

SRV - (FirebirdServerDefaultInstance) -- C:\Program Files (x86)\firebird\firebird_1_5\bin\fbserver.exe (The Firebird Project)

SRV - (FirebirdGuardianDefaultInstance) -- C:\Program Files (x86)\firebird\firebird_1_5\bin\fbguard.exe (The Firebird Project)

========== Driver Services (SafeList) ==========

DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\drivers\mbam.sys (Malwarebytes Corporation)

DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS (Symantec Corporation)

DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)

DRV:64bit: - (SRTSPX) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtspx64.sys (Symantec Corporation)

DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtsp64.sys (Symantec Corporation)

DRV:64bit: - (ccSet_NAV) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ccsetx64.sys (Symantec Corporation)

DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symefa64.sys (Symantec Corporation)

DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)

DRV:64bit: - (SymNetS) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symnets.sys (Symantec Corporation)

DRV:64bit: - (SymIRON) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ironx64.sys (Symantec Corporation)

DRV:64bit: - (SymDS) -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symds64.sys (Symantec Corporation)

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)

DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)

DRV:64bit: - (Impcd) -- C:\Windows\SysNative\drivers\Impcd.sys (Intel Corporation)

DRV:64bit: - (rimspci) -- C:\Windows\SysNative\drivers\rimssne64.sys (REDC)

DRV:64bit: - (risdsnpe) -- C:\Windows\SysNative\drivers\risdsne64.sys (REDC)

DRV:64bit: - (HECIx64) -- C:\Windows\SysNative\drivers\HECIx64.sys (Intel Corporation)

DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athrx.sys (Atheros Communications, Inc.)

DRV:64bit: - (SFEP) -- C:\Windows\SysNative\drivers\SFEP.sys (Sony Corporation)

DRV:64bit: - (iaStor) -- C:\Windows\SysNative\drivers\iaStor.sys (Intel Corporation)

DRV:64bit: - (yukonw7) -- C:\Windows\SysNative\drivers\yk62x64.sys ()

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)

DRV:64bit: - (WSDPrintDevice) -- C:\Windows\SysNative\drivers\WSDPrint.sys (Microsoft Corporation)

DRV:64bit: - (StillCam) -- C:\Windows\SysNative\drivers\serscan.sys (Microsoft Corporation)

DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Sonic Solutions)

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)

DRV:64bit: - (ArcSoftKsUFilter) -- C:\Windows\SysNative\drivers\ArcSoftKsUFilter.sys (ArcSoft, Inc.)

DRV - (BHDrvx64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\BASHDefs\20130502.001\BHDrvx64.sys (Symantec Corporation)

DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\VirusDefs\20130517.002\ex64.sys (Symantec Corporation)

DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)

DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\VirusDefs\20130517.002\eng64.sys (Symantec Corporation)

DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\Definitions\IPSDefs\20130516.001\IDSviA64.sys (Symantec Corporation)

DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)

DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =

IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE:64bit: - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT'>http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT

IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7'>http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT'>http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT'>http://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT

IE - HKLM\..\SearchScopes,DefaultScope =

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT'>http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT

IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7'>http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com

IE - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT'>http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7SNNT_enUS460

IE - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.selectedEngine: "Google"

FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/"

FF - prefs.js..extensions.enabledAddons: 2m3b7xTo3r8QUa11%40TdjV4N9v3npIh9KEcWLK.com:11

FF - prefs.js..extensions.enabledAddons: %7BBBDA0591-3099-440a-AA10-41764D9DB4DB%7D:11.3.0.9%20-%205

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1

FF - prefs.js..network.proxy.type: 0

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_202.dll File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files (x86)\Virtual Earth 3D\ [2010/05/14 02:50:02 | 000,000,000 | ---D | M]

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll ()

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMss.dll (McAfee, Inc.)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files (x86)\Virtual Earth 3D\ [2010/05/14 02:50:02 | 000,000,000 | ---D | M]

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\IPSFFPlgn\ [2012/10/05 09:09:00 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/04/12 10:30:57 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/04/12 10:30:53 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/04/12 10:30:57 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/04/12 10:30:53 | 000,000,000 | ---D | M]

[2012/10/05 13:03:31 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Extensions

[2013/05/09 08:10:52 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\extensions

[2012/07/18 07:33:25 | 000,003,239 | ---- | M] () (No name found) -- C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\extensions\2m3b7xTo3r8QUa11@TdjV4N9v3npIh9KEcWLK.com.xpi

[2013/05/09 08:10:52 | 000,870,680 | ---- | M] () (No name found) -- C:\Users\Micro-Surfacing\AppData\Roaming\Mozilla\Firefox\Profiles\dq02izx6.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi

[2013/04/12 10:30:52 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2012/10/05 09:09:00 | 000,000,000 | ---D | M] (Norton Vulnerability Protection) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.7.1.5\IPSFFPLGN

[2013/04/12 10:30:57 | 000,263,064 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll

[2011/01/07 14:20:03 | 001,788,416 | ---- | M] (Oklahoma Climatological Survey) -- C:\Program Files (x86)\mozilla firefox\plugins\NPWXM32.DLL

[2012/08/31 08:06:34 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

[2013/02/25 09:19:58 | 000,002,086 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Ask (Enabled)

CHR - default_search_provider: search_url = http://websearch.ask.com/redirect?client=cr&src=kw&tb=X-SD&o=13959&locale=en_US&apn_uid=96603974-ba55-43d0-862f-abe380d55cc9&apn_ptnrs=%5ESV&apn_sauid=F9DE074E-A193-4436-9A5C-D974E2B525D5&apn_dtid=%5EYYYYYY%5EV3%5EUS&q={searchTerms}

CHR - default_search_provider: suggest_url = http://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms}

O1 HOSTS File: ([2013/05/17 10:16:07 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll (McAfee, Inc.)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.

O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)

O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll (Microsoft Corporation.)

O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll (Microsoft Corporation.)

O3:64bit: - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)

O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)

O4 - HKLM..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)

O4 - HKLM..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)

O4 - HKLM..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe (Sony Corporation)

O4 - HKLM..\Run: [smartWiHelper] C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe (Sony Electronics Corporation)

O4 - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004..\Run: [Elbserver] C:\Program Files (x86)\Sony\Media Gallery\ElbServer.exe (Sony Corporation)

O4 - Startup: C:\Users\Micro-Surfacing\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\AccuWeather.lnk = File not found

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O9 - Extra Button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll (Evernote Corporation)

O9 - Extra 'Tools' menuitem : Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll (Evernote Corporation)

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000006 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000006 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O13 - gopher Prefix: missing

O15 - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)

O15 - HKU\S-1-5-21-4124523226-2252843033-3621841369-1004\..Trusted Domains: localhost ([]* in Local intranet)

O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)

O16:64bit: - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)

O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)

O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab (Java Plug-in 1.6.0_18)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FB53407B-9E9D-49DF-B851-B8A14CF67273}: DhcpNameServer = 192.168.1.1

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found

O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)

O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O32 - AutoRun File - [2013/01/28 09:27:59 | 000,000,000 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = ComFile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/05/17 13:45:33 | 000,000,000 | ---D | C] -- C:\Users\Micro-Surfacing\Desktop\RK_Quarantine

[2013/05/17 13:30:54 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN

[2013/05/17 10:19:44 | 000,000,000 | ---D | C] -- C:\Windows\temp

[2013/05/17 09:59:26 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe

[2013/05/17 09:59:26 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe

[2013/05/17 09:59:26 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe

[2013/05/17 09:59:03 | 000,000,000 | ---D | C] -- C:\ComboFix

[2013/05/16 08:39:59 | 000,000,000 | ---D | C] -- C:\Qoobox

[2013/05/16 08:39:39 | 000,000,000 | ---D | C] -- C:\Windows\erdnt

[2013/05/15 15:43:11 | 000,096,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mshtmled.dll

[2013/05/15 15:43:11 | 000,073,216 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mshtmled.dll

[2013/05/15 15:43:09 | 000,248,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll

[2013/05/15 15:43:09 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\url.dll

[2013/05/15 15:43:09 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll

[2013/05/15 15:43:09 | 000,173,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieUnatt.exe

[2013/05/15 15:43:09 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieUnatt.exe

[2013/05/15 15:43:08 | 002,312,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll

[2013/05/15 15:43:08 | 001,494,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl

[2013/05/15 15:43:08 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl

[2013/05/15 15:43:08 | 000,729,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll

[2013/05/15 15:43:08 | 000,237,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\url.dll

[2013/05/15 15:43:06 | 000,816,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll

[2013/05/15 15:43:06 | 000,717,824 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll

[2013/05/15 15:43:06 | 000,599,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\vbscript.dll

[2013/05/15 13:53:37 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT

[2013/05/15 13:51:30 | 000,000,000 | ---D | C] -- C:\JRT

[2013/05/15 07:54:55 | 000,265,064 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\dxgmms1.sys

[2013/05/15 07:54:55 | 000,144,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\cdd.dll

[2013/05/15 07:54:43 | 001,930,752 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\authui.dll

[2013/05/15 07:54:43 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\shdocvw.dll

[2013/05/15 07:54:42 | 001,796,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\authui.dll

[2013/05/15 07:54:42 | 000,111,448 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\consent.exe

[2013/05/15 07:54:29 | 000,048,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wwanprotdim.dll

[2013/05/14 13:20:19 | 000,000,000 | ---D | C] -- C:\Users\Micro-Surfacing\AppData\Roaming\Malwarebytes

[2013/05/14 13:20:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware

[2013/05/14 13:20:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes

[2013/05/14 13:20:05 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

[2013/05/14 13:20:05 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware

[2013/05/14 13:19:44 | 000,000,000 | ---D | C] -- C:\Users\Micro-Surfacing\AppData\Local\Programs

[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/05/17 14:32:02 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013/05/17 14:29:05 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2013/05/17 13:37:56 | 000,010,096 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2013/05/17 13:37:56 | 000,010,096 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2013/05/17 13:32:06 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013/05/17 13:29:29 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013/05/17 13:29:18 | 2955,472,896 | -HS- | M] () -- C:\hiberfil.sys

[2013/05/17 10:16:07 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts

[2013/05/16 08:09:29 | 000,380,624 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013/05/15 15:47:57 | 000,884,476 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2013/05/15 15:47:57 | 000,725,592 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2013/05/15 15:47:57 | 000,145,130 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2013/05/15 13:32:38 | 000,002,020 | -H-- | M] () -- C:\Users\Micro-Surfacing\Documents\Default.rdp

[2013/05/15 10:29:53 | 000,692,104 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe

[2013/05/15 10:29:53 | 000,071,048 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

[2013/05/15 08:51:39 | 000,341,660 | ---- | M] () -- C:\test.xml

[2013/05/14 13:20:07 | 000,001,113 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/05/17 09:59:26 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe

[2013/05/17 09:59:26 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe

[2013/05/17 09:59:26 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe

[2013/05/17 09:59:26 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe

[2013/05/17 09:59:26 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe

[2013/05/14 13:20:07 | 000,001,113 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2012/12/19 10:05:17 | 000,000,002 | ---- | C] () -- C:\Windows\elfcat.ini

[2012/10/17 15:33:04 | 000,758,330 | ---- | C] () -- C:\Users\Micro-Surfacing\Machinery Cost of Ownership calaculation.pdf

[2012/06/07 07:53:30 | 000,241,773 | ---- | C] () -- C:\Users\Micro-Surfacing\Milage Sheet.pdf

[2012/05/02 11:50:33 | 001,555,629 | ---- | C] () -- C:\Users\Micro-Surfacing\Equipment Cost Lists.pdf

[2012/04/30 22:03:50 | 000,874,048 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin

[2011/12/29 09:11:38 | 000,010,332 | -HS- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\5ly53ch1107x5en142g13500wjvuo5600

[2011/12/29 09:11:38 | 000,010,332 | -HS- | C] () -- C:\ProgramData\5ly53ch1107x5en142g13500wjvuo5600

[2011/12/19 13:33:54 | 000,013,316 | -HS- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\s1qr71m2it4nvu

[2011/12/19 13:33:54 | 000,013,316 | -HS- | C] () -- C:\ProgramData\s1qr71m2it4nvu

[2011/12/16 13:00:54 | 000,000,112 | ---- | C] () -- C:\ProgramData\4rOOxes2R.dat

[2011/12/16 12:33:36 | 000,011,352 | -HS- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\c5yy10f0ky0fyt

[2011/12/16 12:33:36 | 000,011,352 | -HS- | C] () -- C:\ProgramData\c5yy10f0ky0fyt

[2010/08/13 10:23:27 | 000,000,256 | ---- | C] () -- C:\Users\Micro-Surfacing\pool.bin

[2008/06/02 10:08:47 | 000,000,714 | ---- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\FASTApp.html

[2008/06/02 10:00:22 | 000,000,838 | ---- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\FASTWiz.html

[2008/01/18 12:01:24 | 001,325,553 | ---- | C] () -- C:\Program Files\KeePass-1.10-Src.zip

[2008/01/18 11:59:58 | 000,001,388 | ---- | C] () -- C:\Program Files\Database.kdb

[2006/10/17 10:04:42 | 000,000,100 | ---- | C] () -- C:\Program Files\pointer.maxFR

[2006/06/27 08:23:03 | 000,012,174 | ---- | C] () -- C:\Program Files\68453WeeklyContDist06242006.snp

[2005/11/07 16:23:44 | 009,437,220 | RH-- | C] () -- C:\Users\Micro-Surfacing\SYSTEM.DAT

[2005/11/07 16:23:44 | 000,109,196 | ---- | C] () -- C:\Users\Micro-Surfacing\NET.MSG

[2005/11/07 16:23:44 | 000,109,196 | ---- | C] () -- C:\Users\Micro-Surfacing\NET (Restored) 05-08-2008 09.38.MSG

[2005/11/07 16:23:44 | 000,073,275 | ---- | C] () -- C:\Users\Micro-Surfacing\NETH.MSG

[2005/11/07 16:23:44 | 000,073,275 | ---- | C] () -- C:\Users\Micro-Surfacing\NETH (Restored) 05-08-2008 09.38.MSG

[2005/11/07 16:23:44 | 000,006,285 | ---- | C] () -- C:\Users\Micro-Surfacing\WIN.001

[2005/11/07 16:23:44 | 000,002,110 | ---- | C] () -- C:\Users\Micro-Surfacing\SYSTEM.001

[2005/10/25 11:13:20 | 000,000,135 | ---- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\fusioncache.dat

[2005/09/20 17:09:13 | 001,118,240 | RH-- | C] () -- C:\Users\Micro-Surfacing\USER.DAT

[2005/04/22 18:24:45 | 000,187,929 | ---- | C] () -- C:\Program Files\bigcalc_1.2.zip

[2005/03/17 15:13:12 | 000,000,152 | ---- | C] () -- C:\Program Files\users.dat

[2005/03/07 13:30:57 | 000,507,386 | ---- | C] () -- C:\Program Files\UserGuide.pdf

[2005/01/04 18:12:02 | 000,006,550 | ---- | C] () -- C:\Users\Micro-Surfacing\JAUTOEXP.DAT

[2003/10/14 11:54:14 | 000,000,796 | ---- | C] () -- C:\Program Files\compat.dat

[2003/04/08 12:30:58 | 000,491,552 | RH-- | C] () -- C:\Users\Micro-Surfacing\HWINFO.DAT

[2003/04/08 12:30:58 | 000,016,384 | ---- | C] () -- C:\Users\Micro-Surfacing\MSIMGSIZ.DAT

[2003/04/08 12:30:58 | 000,000,994 | ---- | C] () -- C:\Users\Micro-Surfacing\NOMOUSE.DAT

[2003/01/20 13:27:55 | 000,065,847 | ---- | C] () -- C:\Program Files\directcd.pdf

[2002/12/07 12:55:07 | 000,007,102 | ---- | C] () -- C:\Users\Micro-Surfacing\Icoadb32.dat

[2002/05/24 13:44:47 | 000,004,760 | ---- | C] () -- C:\Users\Micro-Surfacing\hphmdl11.dat

[2001/03/23 18:25:53 | 000,030,232 | ---- | C] () -- C:\Users\Micro-Surfacing\nsreg.dat

[2001/03/20 17:24:42 | 000,000,149 | ---- | C] () -- C:\Users\Micro-Surfacing\msrstr.dat

[2000/11/24 09:50:03 | 000,000,543 | ---- | C] () -- C:\Users\Micro-Surfacing\mozregistry.dat

[2000/11/24 09:50:02 | 000,016,888 | ---- | C] () -- C:\Users\Micro-Surfacing\mozver.dat

[2000/01/17 12:40:58 | 000,284,574 | ---- | C] () -- C:\Program Files\prelprog.pdf

[1998/12/21 16:55:11 | 000,009,378 | ---- | C] () -- C:\Users\Micro-Surfacing\hh.dat

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 00:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2013/02/26 23:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== Hard Links - Junction Points - Mount Points - Symbolic Links ==========

[C:\Windows\system64] -> \systemroot\system32 -> Mount Point

========== Alternate Data Streams ==========

@Alternate Data Stream - 76 bytes -> C:\Users\Micro-Surfacing\Documents\Wells Fargo.xls:Roxio EMC Stream

@Alternate Data Stream - 76 bytes -> C:\Users\Micro-Surfacing\Documents\Fidelity.xls:Roxio EMC Stream

@Alternate Data Stream - 127 bytes -> C:\ProgramData\Temp:430C6D84

@Alternate Data Stream - 105 bytes -> C:\ProgramData\Temp:DFC5A2B2

< End of report >

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  • Staff

Hello #1

Chenoa

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :OTL
    FF - user.js - File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_202.dll File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O4 - Startup: C:\Users\Micro-Surfacing\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\AccuWeather.lnk = File not found
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    [2011/12/29 09:11:38 | 000,010,332 | -HS- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\5ly53ch1107x5en142g13500wjvuo5600
    [2011/12/29 09:11:38 | 000,010,332 | -HS- | C] () -- C:\ProgramData\5ly53ch1107x5en142g13500wjvuo5600
    [2011/12/19 13:33:54 | 000,013,316 | -HS- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\s1qr71m2it4nvu
    [2011/12/19 13:33:54 | 000,013,316 | -HS- | C] () -- C:\ProgramData\s1qr71m2it4nvu
    [2011/12/16 13:00:54 | 000,000,112 | ---- | C] () -- C:\ProgramData\4rOOxes2R.dat
    [2011/12/16 12:33:36 | 000,011,352 | -HS- | C] () -- C:\Users\Micro-Surfacing\AppData\Local\c5yy10f0ky0fyt
    [2011/12/16 12:33:36 | 000,011,352 | -HS- | C] () -- C:\ProgramData\c5yy10f0ky0fyt
    [C:\Windows\system64] -> \systemroot\system32 -> Mount Point
    :Files
    ipconfig /flushdns /c

    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]


  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles
    It will be named - mmddyyyy_hhmmss.log
    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

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  • Staff

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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Sorry, I was away from this computer for a few days.

========== OTL ==========

64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.

C:\Users\Micro-Surfacing\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\AccuWeather.lnk moved successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.

File Protocol\Handler\livecall - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ deleted successfully.

File Protocol\Handler\ms-help - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.

File Protocol\Handler\msnim - No CLSID value found not found.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.

File Protocol\Handler\wlmailhtml - No CLSID value found not found.

64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.

Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.

C:\Users\Micro-Surfacing\AppData\Local\5ly53ch1107x5en142g13500wjvuo5600 moved successfully.

C:\ProgramData\5ly53ch1107x5en142g13500wjvuo5600 moved successfully.

C:\Users\Micro-Surfacing\AppData\Local\s1qr71m2it4nvu moved successfully.

C:\ProgramData\s1qr71m2it4nvu moved successfully.

C:\ProgramData\4rOOxes2R.dat moved successfully.

C:\Users\Micro-Surfacing\AppData\Local\c5yy10f0ky0fyt moved successfully.

C:\ProgramData\c5yy10f0ky0fyt moved successfully.

Mount Point C:\Windows\system64 removed successfully!

========== FILES ==========

< ipconfig /flushdns /c >

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\Micro-Surfacing\Downloads\cmd.bat deleted successfully.

C:\Users\Micro-Surfacing\Downloads\cmd.txt deleted successfully.

========== COMMANDS ==========

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: DRIVERS

User: Micro-Surfacing

User: Public

User: Tom Ritschel

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default

->Flash cache emptied: 56475 bytes

User: Default User

->Flash cache emptied: 0 bytes

User: DRIVERS

User: Micro-Surfacing

->Flash cache emptied: 8185045 bytes

User: Public

User: Tom Ritschel

Total Flash Files Cleaned = 8.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 05222013_155805

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  • Staff

Hello Chenoa

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.

  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".

[*]Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.

[*]click "Reset Firefox" in the confirmation window that opens.

[*]Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.

restart the computer and check firefox for me now

Gringo

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Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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Hello Chenoa

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

  • •Internet access
    •Windows Update
    •Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

Please download aswMBR to your desktop.

  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

When you are complete please send me both reports

Gringo

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