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Hijack Virus "Computer Crime & Intellectual Property", which prevents Safe Mode


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I have fixed the "Computer Crime & Intellectual Property" hijack malware several times in the past, but today a version got past Malwarebytes which prevents logging into Safe Mode. My virus software did detect it, and did pop up the threat window, but it did not stop it. Now I can get to Safe Mode, but when logging in the computer logs off, shuts down, and reboots back to normal where the hijack screen fills the screen. And if I Ctl-Alt-Del to get to Task Manager I just get a black screen. So this is a new version which a number of people are writing about already, and there seem to be some solutions in work. Please advise.

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Welcome to the forum, here's how we deal with that malware:

  1. Please download Farbar Recovery Scan Tool and save it to a flash drive.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Plug the flash drive into the infected PC.
  2. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
    If you are using Vista or Windows 7 enter System Recovery Options.
    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

[*]On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
      Select Command Prompt
      Once in the Command Prompt:

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

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Thank you for your quick response and help. Here is my FRST.txt file:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-05-2013 01

Ran by SYSTEM on 12-05-2013 16:16:43

Running from F:\

Windows Vista Home Premium (X64) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Recovery

The current controlset is ControlSet001

ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide [1584184 2008-01-20] (Microsoft Corporation)

HKLM\...\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1560360 2008-07-10] (Synaptics, Inc.)

HKLM\...\Run: [iAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [182808 2008-07-20] (Intel Corporation)

HKLM-x32\...\RunOnce: [New Acer AlaunchX] c:\Acer\Preload\Command\AlaunchX\LaunchAlaunchX.exe [200704 2008-07-16] (Acer Inc.)

HKLM-x32\...\Run: [ccApp] "c:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe" [51048 2008-10-17] (Symantec Corporation)

HKLM-x32\...\Run: [osCheck] "c:\Program Files (x86)\Norton 360\osCheck.exe" [988512 2008-02-25] (Symantec Corporation)

HKLM-x32\...\Run: [Trigger New Acer AlaunchX] c:\Acer\Preload\Command\AlaunchX\AppInRun.exe [8192 2008-07-16] (Acer Inc.)

HKLM-x32\...\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Gateway\traybar.exe" [638976 2008-03-28] (Chicony)

HKLM-x32\...\Run: [eRecoveryService] [x]

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [248040 2010-02-18] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume [439568 2010-05-10] (Microsoft Corporation)

HKLM-x32\...\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe [2345592 2012-08-01] (AVG Technologies CZ, s.r.o.)

HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35760 2011-01-31] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [932288 2010-09-20] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [CaddieSyncConduit] C:\Program Files (x86)\SkyGolf\CaddieSync Express\CaddieSyncExpress.exe [2371960 2011-10-11] (SkyHawke)

HKLM-x32\...\Run: [MoneyStartUp10.0] "C:\Program Files (x86)\Microsoft Money\System\Activation.exe" [241714 2001-07-25] (Microsoft Corporation)

HKLM-x32\...\Run: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe" [1151152 2013-02-18] ()

HKLM-x32\...\Run: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup [634880 2011-12-20] ()

HKU\Default\...\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter [2438656 2009-04-10] (Microsoft Corporation)

HKU\Default User\...\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter [2438656 2009-04-10] (Microsoft Corporation)

HKU\Guest\...\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [68856 2008-12-19] (Google Inc.)

HKU\Owner\...\Run: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet [4347120 2008-11-05] (Yahoo! Inc.)

HKU\Owner\...\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe [138240 2008-01-20] (Microsoft Corporation)

HKU\Owner\...\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME\TomTom HOME 2\HOMERunner.exe" [x]

HKU\Owner\...\Run: [sUPERAntiSpyware] C:\Program Files (x86)\SUPERAntiSpyware\SUPERAntiSpyware.exe [1830128 2009-08-05] (SUPERAntiSpyware.com)

HKU\Owner\...\Run: [MoneyAgent] "C:\Program Files (x86)\Microsoft Money\System\Money Express.exe" [184376 2001-07-25] (Microsoft Corporation)

HKU\Owner\...\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe [x]

HKU\Owner\...\Run: [qcgce2mrvjq91kk1e7pnbb19m52fx] C:\Users\Owner\Desktop\Documents\5f182c0f.exe [31232 2013-05-12] ()

HKU\Owner\...\Winlogon: [shell] cmd.exe [363008 2008-01-20] (Microsoft Corporation)

SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - C:\Windows\System32\webcheck.dll (Microsoft Corporation)

BootExecute: autocheck autochk * C:\PROGRA~2\AVG\AVG10\avgchsva.exe /syncC:\PROGRA~2\AVG\AVG10\avgrsa.exe /sync /restart

==================== Services (Whitelisted) =================

S2 Automatic LiveUpdate Scheduler; c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe [238968 2008-02-20] (Symantec Corporation)

S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [7391072 2012-01-31] (AVG Technologies CZ, s.r.o.)

S2 avgwd; C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [269520 2011-02-08] (AVG Technologies CZ, s.r.o.)

S2 ccEvtMgr; c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [149352 2008-10-17] (Symantec Corporation)

S2 ccSetMgr; c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [149352 2008-10-17] (Symantec Corporation)

S2 CLTNetCnService; c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [149352 2008-10-17] (Symantec Corporation)

S3 comHost; c:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe [267096 2007-08-21] (Symantec Corporation)

S2 ETService; C:\Program Files\GATEWAY\Gateway Recovery Management\Service\ETService.exe [24576 2008-06-11] ()

S3 LiveUpdate; c:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE [3220856 2008-09-05] (Symantec Corporation)

S2 LiveUpdate Notice; c:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [149352 2008-10-17] (Symantec Corporation)

S2 lxbc_device; C:\Windows\system32\lxbccoms.exe [566704 2007-03-15] ( )

S2 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [88576 2011-09-15] ()

S3 Symantec Core LC; C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe [1245064 2008-09-03] ()

S2 vToolbarUpdater14.2.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [968880 2013-02-18] ()

S3 msiserver; %systemroot%\system32\msiexec /V [x]

==================== Drivers (Whitelisted) ====================

S3 AVGIDSDriver; C:\Windows\System32\DRIVERS\AVGIDSDriver.Sys [117328 2011-05-27] (AVG Technologies CZ, s.r.o. )

S0 AVGIDSEH; C:\Windows\System32\DRIVERS\AVGIDSEH.Sys [26704 2011-02-22] (AVG Technologies CZ, s.r.o. )

S3 AVGIDSFilter; C:\Windows\System32\DRIVERS\AVGIDSFilter.Sys [29264 2011-02-10] (AVG Technologies CZ, s.r.o. )

S1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [312160 2012-11-12] (AVG Technologies CZ, s.r.o.)

S1 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [41552 2011-03-01] (AVG Technologies CZ, s.r.o.)

S0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [37456 2011-03-16] (AVG Technologies CZ, s.r.o.)

S1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [377936 2011-04-04] (AVG Technologies CZ, s.r.o.)

S1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [39768 2013-02-18] (AVG Technologies)

S3 COH_Mon; C:\Windows\system32\Drivers\COH_Mon.sys [25424 2008-07-30] (Symantec Corporation)

S1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [475696 2008-12-17] (Symantec Corporation)

S1 IDSvia64; C:\PROGRA~3\Symantec\DEFINI~1\SymcData\ipsdefs\20090129.001\IDSvia64.sys [368688 2008-12-04] (Symantec Corporation)

S2 int15; C:\Windows\SysWOW64\drivers\int15_64.sys [17952 2008-06-11] (Acer, Inc.)

S3 O2MDRDR; C:\Windows\System32\DRIVERS\o2mdx64.sys [62296 2008-07-15] (O2Micro )

S1 SASDIFSV; C:\Program Files (x86)\SUPERAntiSpyware\SASDIFSV.SYS [9968 2009-08-05] (SUPERAdBlocker.com and SUPERAntiSpyware.com)

S3 SASENUM; C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS [7408 2009-08-05] ( SUPERAdBlocker.com and SUPERAntiSpyware.com)

S1 SASKUTIL; C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.sys [74480 2009-08-05] (SUPERAdBlocker.com and SUPERAntiSpyware.com)

S3 SYMDNS; C:\Windows\System32\Drivers\SYMDNS.SYS [16432 2009-02-19] (Symantec Corporation)

S3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [172080 2009-01-08] (Symantec Corporation)

S3 SYMFW; C:\Windows\System32\Drivers\SYMFW.SYS [145456 2009-02-19] (Symantec Corporation)

S1 SymIM; C:\Windows\System32\DRIVERS\SymIMv.sys [28720 2009-02-19] (Symantec Corporation)

S3 SYMNDISV; C:\Windows\System32\Drivers\SYMNDISV.SYS [47664 2009-02-19] (Symantec Corporation)

S3 SYMREDRV; C:\Windows\System32\Drivers\SYMREDRV.SYS [28720 2009-02-19] (Symantec Corporation)

S3 btwaudio; system32\drivers\btwaudio.sys [x]

S3 btwavdt; system32\drivers\btwavdt.sys [x]

S3 btwl2cap; system32\DRIVERS\btwl2cap.sys [x]

S3 btwrchid; system32\DRIVERS\btwrchid.sys [x]

S3 GEARAspiWDM; System32\Drivers\GEARAspiWDM.sys [x]

S3 IpInIp; system32\DRIVERS\ipinip.sys [x]

S3 NAVENG; \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20090216.033\ENG64.SYS [x]

S3 NAVEX15; \??\C:\PROGRA~3\Symantec\DEFINI~1\VIRUSD~1\20090216.033\EX64.SYS [x]

S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]

S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]

S3 SRTSP; System32\Drivers\SRTSP64.SYS [x]

S3 SRTSPL; System32\Drivers\SRTSPL64.SYS [x]

S1 SRTSPX; System32\Drivers\SRTSPX64.SYS [x]

S1 SYMTDI; \SystemRoot\System32\Drivers\SYMTDI.SYS [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-05-12 16:16 - 2013-05-12 16:16 - 00000000 ____D C:\FRST

2013-05-12 10:02 - 2013-05-12 10:02 - 01096026 ____A C:\Users\Owner\AppData\Local\2433f433

2013-05-12 10:02 - 2013-05-12 10:02 - 01096010 ____A C:\ProgramData\Application Data\2433f433

2013-05-12 10:02 - 2013-05-12 10:02 - 01096010 ____A C:\ProgramData\2433f433

2013-05-12 10:02 - 2013-05-12 10:02 - 01096003 ____A C:\Users\Owner\AppData\Roaming\2433f433

2013-05-08 16:54 - 2013-05-08 16:54 - 36380976 ____A (Microsoft Corporation) C:\Users\Owner\Downloads\IE9-Windows7-x64-enu.exe

2013-04-23 20:54 - 2013-03-03 11:13 - 01513320 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ntfs.sys

2013-04-14 00:01 - 2013-02-21 22:21 - 01346560 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll

2013-04-14 00:01 - 2013-02-21 22:19 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl

2013-04-14 00:01 - 2013-02-21 22:18 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll

2013-04-14 00:01 - 2013-02-21 22:17 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll

2013-04-14 00:01 - 2013-02-21 22:15 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe

2013-04-14 00:01 - 2013-02-21 22:13 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll

2013-04-14 00:01 - 2013-02-21 22:12 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

2013-04-14 00:01 - 2013-02-21 22:09 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll

2013-04-14 00:01 - 2013-02-21 19:38 - 01104384 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2013-04-14 00:01 - 2013-02-21 19:37 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2013-04-14 00:01 - 2013-02-21 19:36 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll

2013-04-14 00:01 - 2013-02-21 19:35 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2013-04-14 00:01 - 2013-02-21 19:34 - 00420864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2013-04-14 00:01 - 2013-02-21 19:34 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2013-04-14 00:01 - 2013-02-21 19:31 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-04-14 00:01 - 2013-02-21 19:31 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2013-04-14 00:01 - 2013-02-21 19:28 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2013-04-14 00:00 - 2013-02-21 22:57 - 17817088 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll

2013-04-14 00:00 - 2013-02-21 22:29 - 10925568 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll

2013-04-14 00:00 - 2013-02-21 22:27 - 02312704 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll

2013-04-14 00:00 - 2013-02-21 22:20 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll

2013-04-14 00:00 - 2013-02-21 22:15 - 00816640 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll

2013-04-14 00:00 - 2013-02-21 22:15 - 00599040 ____A (Microsoft Corporation) C:\Windows\System32\vbscript.dll

2013-04-14 00:00 - 2013-02-21 22:14 - 00729088 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll

2013-04-14 00:00 - 2013-02-21 22:13 - 02147840 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll

2013-04-14 00:00 - 2013-02-21 20:05 - 12324352 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-04-14 00:00 - 2013-02-21 19:47 - 09738752 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2013-04-14 00:00 - 2013-02-21 19:46 - 01800704 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2013-04-14 00:00 - 2013-02-21 19:38 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2013-04-14 00:00 - 2013-02-21 19:34 - 00717824 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2013-04-14 00:00 - 2013-02-21 19:33 - 00607744 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2013-04-14 00:00 - 2013-02-21 19:32 - 01796096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2013-04-13 11:22 - 2013-03-07 20:18 - 00451072 ____A (Microsoft Corporation) C:\Windows\System32\winsrv.dll

2013-04-13 11:22 - 2013-03-07 20:17 - 02425344 ____A (Microsoft Corporation) C:\Windows\System32\mstscax.dll

2013-04-13 11:22 - 2013-03-07 19:52 - 02067968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll

2013-04-13 11:18 - 2013-03-11 05:33 - 04691304 ____A (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe

2013-04-13 11:18 - 2013-03-08 20:16 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\csrsrv.dll

2013-04-13 11:18 - 2013-03-08 17:48 - 00075264 ____A (Microsoft Corporation) C:\Windows\System32\smss.exe

2013-04-13 11:18 - 2013-03-04 17:57 - 02774016 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys

==================== One Month Modified Files and Folders =======

2013-05-12 16:16 - 2013-05-12 16:16 - 00000000 ____D C:\FRST

2013-05-12 10:36 - 2008-10-02 12:47 - 01956412 ____A C:\Windows\WindowsUpdate.log

2013-05-12 10:36 - 2008-09-03 08:56 - 00000012 ____A C:\Windows\bthservsdp.dat

2013-05-12 10:36 - 2006-11-02 07:42 - 00032638 ____A C:\Windows\Tasks\SCHEDLGU.TXT

2013-05-12 10:36 - 2006-11-02 07:42 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-05-12 10:36 - 2006-11-02 07:22 - 00003216 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0

2013-05-12 10:36 - 2006-11-02 07:22 - 00003216 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0

2013-05-12 10:36 - 2006-11-02 04:46 - 02588382 ____A C:\Windows\System32\PerfStringBackup.INI

2013-05-12 10:31 - 2008-10-02 12:57 - 00000000 ____A C:\Windows\System32\LogConfigTemp.xml

2013-05-12 10:15 - 2010-02-04 21:57 - 00000894 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-05-12 10:02 - 2013-05-12 10:02 - 01096026 ____A C:\Users\Owner\AppData\Local\2433f433

2013-05-12 10:02 - 2013-05-12 10:02 - 01096010 ____A C:\ProgramData\Application Data\2433f433

2013-05-12 10:02 - 2013-05-12 10:02 - 01096010 ____A C:\ProgramData\2433f433

2013-05-12 10:02 - 2013-05-12 10:02 - 01096003 ____A C:\Users\Owner\AppData\Roaming\2433f433

2013-05-12 10:02 - 2010-02-04 21:57 - 00000898 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-05-12 09:38 - 2013-03-10 12:04 - 00000000 ____D C:\Users\Owner\AppData\Local\Htc

2013-05-12 07:53 - 2008-12-19 16:53 - 00000000 ____D C:\Users\Owner\AppData\Local\PokerStars

2013-05-12 07:07 - 2010-10-23 09:44 - 00000000 ____D C:\Windows\System32\Drivers\AVG

2013-05-09 21:00 - 2011-08-31 19:16 - 00000000 ____D C:\Users\Owner\AppData\Local\PokerStars.NET

2013-05-08 16:54 - 2013-05-08 16:54 - 36380976 ____A (Microsoft Corporation) C:\Users\Owner\Downloads\IE9-Windows7-x64-enu.exe

2013-05-06 19:13 - 2012-01-21 15:00 - 00006648 ____A C:\Users\Owner\AppData\Local\d3d9caps.dat

2013-05-04 22:09 - 2008-12-19 16:30 - 00021504 ____A C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

2013-05-01 04:37 - 2009-09-14 16:28 - 00000000 ___HD C:\Users\Public\Documents\Symantec

2013-04-28 12:06 - 2012-01-22 12:42 - 00000000 ____D C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE

2013-04-28 12:06 - 2010-11-13 10:05 - 00000000 ____D C:\ProgramData\Malwarebytes

2013-04-28 12:06 - 2010-11-13 10:05 - 00000000 ____D C:\ProgramData\Application Data\Malwarebytes

2013-04-28 12:05 - 2008-01-20 19:26 - 00108386 ____A C:\Windows\PFRO.log

2013-04-28 11:52 - 2011-12-27 20:07 - 00000950 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2013-04-28 11:52 - 2010-11-13 10:05 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-14 00:51 - 2006-11-02 07:21 - 00313432 ____A C:\Windows\System32\FNTCACHE.DAT

2013-04-13 11:16 - 2006-11-02 04:35 - 72702784 ____A (Microsoft Corporation) C:\Windows\System32\mrt.exe

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-04-23 22:40:39

Restore point made on: 2013-04-24 00:00:29

Restore point made on: 2013-04-24 20:14:08

Restore point made on: 2013-04-26 23:30:53

Restore point made on: 2013-04-28 08:38:26

Restore point made on: 2013-04-29 17:25:56

Restore point made on: 2013-05-01 05:18:37

Restore point made on: 2013-05-01 21:25:48

Restore point made on: 2013-05-03 22:21:34

Restore point made on: 2013-05-04 23:44:34

Restore point made on: 2013-05-05 21:51:31

Restore point made on: 2013-05-08 19:27:23

Restore point made on: 2013-05-09 22:21:50

Restore point made on: 2013-05-12 07:06:52

==================== Memory info ===========================

Percentage of memory in use: 11%

Total physical RAM: 3932.12 MB

Available physical RAM: 3476.83 MB

Total Pagefile: 3804.02 MB

Available Pagefile: 3553.75 MB

Total Virtual: 8192 MB

Available Virtual: 8191.89 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:144.04 GB) (Free:21.41 GB) NTFS (Disk=0 Partition=2) ==>[Drive with boot components (obtained from BCD)]

Drive d: (DATA) (Fixed) (Total:144.04 GB) (Free:33.96 GB) NTFS (Disk=0 Partition=3)

Drive f: () (Removable) (Total:29.8 GB) (Free:29.14 GB) FAT32 (Disk=1 Partition=1)

Drive x: (PQSERVICE) (Fixed) (Total:10 GB) (Free:1.36 GB) NTFS (Disk=0 Partition=1)

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (Size: 298 GB) (Disk ID: 05F2382F)

Partition 1: (Not Active) - (Size=10 GB) - (Type=27)

Partition 2: (Active) - (Size=144 GB) - (Type=07 NTFS)

Partition 3: (Not Active) - (Size=144 GB) - (Type=07 NTFS)

========================================================

Disk: 1 (Size: 30 GB) (Disk ID: 00000000)

Partition 1: (Not Active) - (Size=30 GB) - (Type=0C)

Last Boot: 2013-05-01 16:48

==================== End Of Log ============================

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OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now.

MrC

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Here is the Fix Result file.

When I started next, a command window was up, mentioning that some file could not be located, which I assume is the file your repair method just removed. So I exited from the Command window, but now I have a black screen with just my arrow cursor visible. The cursor moves, but nothing else is happening yet. The disk light flashes like normal, but aside of that there's nothing more. It's been just a few minutes, is this normal? Or is there something more for me to do before I get back to normal.

Thanks.

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-05-2013 01

Ran by SYSTEM at 2013-05-12 16:40:57 Run:1

Running from F:\

Boot Mode: Recovery

==============================================

HKEY_USERS\Owner\Software\Microsoft\Windows\CurrentVersion\Run\\qcgce2mrvjq91kk1e7pnbb19m52fx => Value deleted successfully.

C:\Users\Owner\Desktop\Documents\5f182c0f.exe => Moved successfully.

C:\Users\Owner\AppData\Local\2433f433 => Moved successfully.

C:\ProgramData\Application Data\2433f433 => Moved successfully.

C:\ProgramData\2433f433 => File/Directory not found.

C:\Users\Owner\AppData\Roaming\2433f433 => Moved successfully.

==== End of Fixlog ====

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I think that worked. I used the latest restore point as directed, it took a while, the log in screen came up normal, logged in, the restore completion window came up, and then the desktop as normal. I updated to the latest Malwarebytes and plan a full scan next. This appears to be successful. Thank you so much.

I resent having to spend my Sunday fixing malware, but I appreciate you spending your Sunday helping me. Cheers to you guys. I see your donation banner, and plan to use it.

Thank you so much.

Mike

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OK, start with MBAR:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

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The anti root kit link downloads version 1.05.0.1001, but when running it says its outdated and I need a newer version. But the link to a newer version only allows the same version that doesn't work.

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I tried extracting the files again and it worked this time.

The run finished and said "No cleanup required", "Scan Finished: No Malware Found". Plus everything seems to be running normal now. Here are the files you requested.

mbar-log-2013-05-12 (22-04-55):

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

Database version: v2013.05.13.01

Windows Vista Service Pack 2 x64 NTFS

Internet Explorer 9.0.8112.16421

Owner :: GATEWAY-LAPTOP [administrator]

5/12/2013 10:04:55 PM

mbar-log-2013-05-12 (22-04-55).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 32696

Time elapsed: 38 minute(s), 17 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

system-log:

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_30

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 1.995000 GHz

Memory total: 4122996736, free: 1666916352

------------ Kernel report ------------

05/12/2013 21:24:30

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\acpi.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\DRIVERS\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\msrpc.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\ecache.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\drivers\crcdisk.sys

\SystemRoot\system32\DRIVERS\avgrkx64.sys

\SystemRoot\system32\DRIVERS\AVGIDSEH.Sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\tunmp.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\NETw5v64.sys

\SystemRoot\system32\DRIVERS\yk60x64.sys

\SystemRoot\system32\DRIVERS\o2mdx64.sys

\SystemRoot\system32\DRIVERS\SCSIPORT.SYS

\SystemRoot\system32\DRIVERS\o2sdx64.sys

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\GEARAspiWDM.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\wmiacpi.sys

\SystemRoot\system32\DRIVERS\msiscsi.sys

\SystemRoot\system32\DRIVERS\storport.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\CHDRT64.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\CAXHWAZL.sys

\SystemRoot\system32\DRIVERS\CAX_DPV.sys

\SystemRoot\system32\DRIVERS\CAX_CNXT.sys

\SystemRoot\system32\drivers\modem.sys

\SystemRoot\system32\drivers\IntcHdmi.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\System32\Drivers\UVCFTR_S.SYS

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\system32\DRIVERS\avgmfx64.sys

\SystemRoot\System32\Drivers\Fs_Rec.SYS

\SystemRoot\System32\Drivers\Null.SYS

\??\C:\Windows\system32\drivers\avgtpx64.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\System32\DRIVERS\rasacd.sys

\SystemRoot\system32\DRIVERS\tdx.sys

\??\C:\Windows\system32\Drivers\NEOFLTR_650_16789.SYS

\SystemRoot\system32\DRIVERS\avgtdia.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\System32\Drivers\SYMTDI.SYS

\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS

\SystemRoot\System32\Drivers\SYMREDRV.SYS

\SystemRoot\System32\Drivers\SYMDNS.SYS

\SystemRoot\System32\Drivers\SYMNDISV.SYS

\SystemRoot\System32\Drivers\SYMFW.SYS

\SystemRoot\system32\DRIVERS\smb.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\SymIMv.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\System32\Drivers\SRTSPX64.SYS

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\??\C:\PROGRA~3\Symantec\DEFINI~1\SymcData\ipsdefs\20090129.001\IDSvia64.sys

\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\avgldx64.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\drivers\spsys.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\drivers\mrxdav.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys

\??\C:\Windows\SysWOW64\drivers\int15_64.sys

\SystemRoot\system32\DRIVERS\mdmxsdk.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\DRIVERS\xaudio64.sys

\SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys

\SystemRoot\system32\DRIVERS\cdfs.sys

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\DRIVERS\asyncmac.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8006d23630

Upper Device Driver Name: \Driver\disk\

Lower Device Name: \Device\Ide\IAAStorageDevice-1\

Lower Device Object: 0xfffffa8004c27050

Lower Device Driver Name: \Driver\iaStor\

Device already Exists: 0xfffffa8006183140

Downloaded database version: v2013.05.13.01

Downloaded database version: v2013.05.07.01

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8006d23630, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8006e28b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8006d23630, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

DevicePointer: 0xfffffa8004c27050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\

Upper DeviceData: 0xfffff88013d93ea0, 0xfffffa8006d23630, 0xfffffa8005d661f0

Lower DeviceData: 0xfffff880117ef100, 0xfffffa8004c27050, 0xfffffa8006183140

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 5F2382F

Partition information:

Partition 0 type is Other (0x27)

Partition is NOT ACTIVE.

Partition starts at LBA: 2048 Numsec = 20971520

Partition 1 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 20973568 Numsec = 302082048

Partition file system is NTFS

Partition is bootable

Partition 2 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 323055616 Numsec = 302084096

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 320072933376 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...

Done!

Performing system, memory and registry scan...

Read File: File "c:\ProgramData\AVG10\Chjw\446278e06278d7de.dat" is sparse (flags = 32768)

Done!

Scan finished

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Side topic:

oferna, I think the forum protocol listed somewhere says you're supposed to start your own thread, since direction designed for my computer might not be the same for you, and so direction for my computer doesn't get confused with direction for your's. Good luck, nonetheless - as you can see this effort appears to have been well worthwhile.

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MrCharlie, thanks again, donation sent:

----------------------

Michael, your donation is now complete

Confirmation number: 95557923DH****. An email with your donation details has been sent to ********* and you can print your donation receipt.

Your Mailing Address

********

********

********

Donations Coordinator Contact Information

MrChalee@********

----------------------

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OK...Thanks

A couple of more scans to run:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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