Infected with Department of Justice Ransomware on windows7 machine.

[BAA]

Hello,

I've read similar stories. Hopefully mine can be resolved too

I have windows7 (on my other machine that is sitting turned off now).

I got the Department of Justice ransomware that shows a screen after windows starts up and will disable everything else. I was able to stop it by starting the machine in Safe Mode, then going back to a previous windows restore point.

Now when scanning the computer with Norton, the Norton will stall on a file called:

C:\windows\winsxs\amd64_microsoft-windows-ehome-font_31bf3856ad364e35_6.1.7600.16385_none_2ad6e90ee30ff985

Then when I try to run the SFC/Scannow tool which is supposed to fix the winsxs files, then it will stall part way through. I think it gives some error that says it can't fix or complete, or something like that...

Another strange thing that was happening, was that I was hearing an advertisement for Craftsman tools even though the Internet Explorer was not running which make think something is still trying to take over the computer....

For next steps: I will downloaded the pro version of Malwarebytes. (I purchased the key). This isn't installed yet, I will try to download it on my windows7 machine, or maybe copy it through a jump drive depending on how things go.

Before I start this, should I try to backup all the files on the windows7 machine before doing anything else? Or should I try the maleware bytes first?

thanks!!

[gringo_pr]

Hello BAA

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• 
  
• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

  [*]Please do not attach logs or use code boxes, just copy and paste the text.

  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
    

  [*]Please read every post completely before doing anything.

  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
    

  [*]Please provide feedback about your experience as we go.

  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
  
  

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-Download DDS-

• Please download DDS from one of the links below and save it to your desktop:
  
  Download DDS and save it to your desktop
  

Link1
Link2
Link3

• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
    

  [*]A window will open instructing you save & post the logs

  [*]Save the logs to a convenient place such as your desktop

  [*]Copy the contents of both logs & post in your next reply

Gringo

[BAA]

Gringo,

Thanks for taking on this topic!

Here is a copy of the dds scan:

This is the Attach.txt:

***************************************************************************************************************

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 2/27/2011 11:35:46 PM

System Uptime: 5/12/2013 5:44:28 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 1641

Processor: AMD Phenom II P960 Quad-Core Processor | Socket S1G4 | 1795/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 572 GiB total, 139.415 GiB free.

D: is FIXED (NTFS) - 24 GiB total, 3.553 GiB free.

E: is CDROM ()

J: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Security Processor Loader Driver

Device ID: ROOT\LEGACY_SPLDR\0000

Manufacturer:

Name: Security Processor Loader Driver

PNP Device ID: ROOT\LEGACY_SPLDR\0000

Service: spldr

.

Class GUID: {36fc9e60-c465-11cf-8056-444553540000}

Description: Realtek USB 2.0 Card Reader

Device ID: USB\VID_0BDA&PID_0158\20071114173400000

Manufacturer: Realtek

Name: Realtek USB 2.0 Card Reader

PNP Device ID: USB\VID_0BDA&PID_0158\20071114173400000

Service: RSUSBSTOR

.

Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}

Description: Consumer IR Devices

Device ID: ROOT\SYSTEM\0001

Manufacturer: Microsoft

Name: Consumer IR Devices

PNP Device ID: ROOT\SYSTEM\0001

Service: circlass

.

==== System Restore Points ===================

.

RP118: 3/26/2013 6:58:40 PM - Windows Modules Installer

RP119: 4/2/2013 9:35:12 PM - Installed HP Support Assistant

RP120: 4/2/2013 9:40:11 PM - Windows Modules Installer

RP121: 4/2/2013 9:41:11 PM - Windows Modules Installer

RP122: 4/7/2013 10:30:54 PM - Windows Modules Installer

RP123: 4/7/2013 10:32:07 PM - Windows Modules Installer

RP124: 4/8/2013 6:35:19 AM - Norton 360 Registry Clean

RP126: 4/11/2013 9:53:33 PM - Windows Modules Installer

RP127: 4/20/2013 6:44:06 PM - Scheduled Checkpoint

RP128: 4/23/2013 11:33:55 PM - Windows Update

RP129: 4/29/2013 11:33:08 PM - Windows Update

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader 9.3.3 MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

Bejeweled 2 Deluxe

Bing Bar

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Blio

Bonjour

Bounce Symphony

Broadcom 2070 Bluetooth 3.0

Broadcom 802.11 Wireless LAN Adapter

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

Contents

Corel PaintShop Photo Pro X3

Corel VideoStudio Pro X3

CyberLink DVD Suite

D3DX10

DeviceIO

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

DVD Menu Pack for HP MediaSmart Video

Energy Star Digital Logo

Escape Rosecliff Island

ESU for Microsoft Windows 7

Farm Frenzy

FATE

Fences Pro

Final Drive Nitro

Heroes of Hellas 2 - Olympia

Hewlett-Packard ACLM.NET v1.2.1.1

HP 3D DriveGuard

HP Auto

HP Client Services

HP CloudDrive

HP Customer Experience Enhancements

HP Documentation

HP DVB-T TV Tuner 8.0.64.43

HP Game Console

HP Games

HP MediaSmart DVD

HP MediaSmart Movies and TV

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart SmartMenu

HP MediaSmart Video

HP MediaSmart Webcam

HP MediaSmart/TouchSmart Netflix

HP MovieStore

HP Officejet 6700 Basic Device Software

HP Officejet 6700 Help

HP Photo Creations

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP SimplePass Identity Protection

HP Software Framework

HP Support Assistant

HP Wireless Assistant

Hulu Desktop

I.R.I.S. OCR

ICA

IDT Audio

Image Plugin

ImageRescue3

IPM_PSP_Pro

IPM_VS_Pro

ISCOM

iTunes

Java Auto Updater

Java 6 Update 21

Java 6 Update 21 (64-bit)

Jewel Quest Solitaire 2

Junk Mail filter update

LabelPrint

LightScribe System Software

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft WSE 3.0 Runtime

Movie Theme Pack for HP MediaSmart Video

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The London Caper

Nikon Message Center 2

Nikon Movie Editor

Norton 360

Norton Online Backup

Penguins!

PhotoNow!

Picture Control Utility

PictureMover

Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

PSPPContent

PSPPRO_DCRAW

PureHD

QuickTime

Realtek Ethernet Controller Driver For Windows 7

Realtek USB 2.0 Card Reader

Recovery Manager

RoxioNow Player

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Setup

Share

Share64

Short Movie Creator

Synaptics Pointing Device Driver

Times Reader

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Validity Sensors DDK

ViewNX 2

VIO

Virtual Families

Virtual Villagers 4 - The Tree of Life

VSClassic

VSPro

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Encoder 9 Series

WinZip 16.0

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

5/12/2013 5:54:43 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

5/12/2013 5:45:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

5/12/2013 5:45:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

5/12/2013 5:45:28 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

5/12/2013 5:45:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/12/2013 5:45:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

5/12/2013 5:45:07 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccSet_N360 DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf

5/12/2013 5:45:03 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

5/12/2013 5:45:02 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

.

==== End Of File ===========================

This is the DDS.txt:

********************************************************************************************

DDS (Ver_2012-11-20.01) - NTFS_AMD64 MINIMAL

Internet Explorer: 10.0.9200.16537

Run by BA at 17:51:44 on 2013-05-12

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.3298 [GMT -4:00]

.

AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\ctfmon.exe

C:\Windows\helppane.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit = userinit.exe

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ips\ipsbho.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

TCP: NameServer = 64.233.217.2 64.233.217.3

TCP: Interfaces\{522279C4-0334-41D8-BF02-E28E76DBED26} : DHCPNameServer = 64.233.217.2 64.233.217.3

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

LSA: Notification Packages = DPPassFilter scecli

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"

x64-mWinlogon: Userinit = C:\Windows\System32\userinit.exe,C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe,

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background

x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-STS: FencesShlExt Class - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences Pro\FencesMenu64.dll

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0604010.00E\symds64.sys [2013-2-5 451192]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0604010.00E\symefa64.sys [2013-2-5 1129120]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-12-24 239136]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-12-24 38528]

S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130412.001\BHDrvx64.sys [2013-4-12 1390680]

S1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\0604010.00E\ccsetx64.sys [2013-2-5 167072]

S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130502.001\IDSviA64.sys [2013-5-2 513184]

S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\ironx64.sys [2013-2-5 190072]

S1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\symnets.sys [2013-2-5 405624]

S2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-12-24 89600]

S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-10-8 203264]

S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]

S2 CLKMSVC10_C6F09094;CyberLink Product - 2010/12/24 01:07:44;C:\Program Files (x86)\Hewlett-Packard\Media\DVD\Kernel\HDDVD\NavFilter\kmsvc.exe [2010-12-24 245232]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

S2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

S2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-13 30520]

S2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-9-28 26680]

S2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccsvchst.exe [2013-2-5 138272]

S2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]

S2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

S2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-23 2192176]

S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]

S3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\System32\drivers\btwampfl.sys [2010-12-24 344616]

S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-12-24 39464]

S3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-9-3 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-2-6 138912]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]

S3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

S3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

S3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-8-20 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-6-30 1255736]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

.

=============== Created Last 30 ================

.

2013-04-23 22:01:33 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-15 10:26:21 -------- d-----w- C:\Users\BA\AppData\Local\{FA744D47-A085-4C2B-85E7-4771542C62BE}

2013-04-14 16:58:01 -------- d-----w- C:\Users\BA\AppData\Local\{692E6A48-5D66-4D27-AB11-AE42648FED8C}

.

==================== Find3M ====================

.

2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

2013-03-01 03:36:04 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-02-15 06:08:40 44032 ----a-w- C:\Windows\System32\tsgqec.dll

2013-02-15 06:06:11 3717632 ----a-w- C:\Windows\System32\mstscax.dll

2013-02-15 06:02:26 158720 ----a-w- C:\Windows\System32\aaclient.dll

2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll

2013-02-15 04:34:10 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll

2013-02-15 03:25:51 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

.

============= FINISH: 17:54:46.04 ===============

[BAA]

To get this, I started the computer in safe mode.

I moved the DDS files from my Windows 8 computer to the Windows 7 (the one with the virus) computer by using a jump drive.

When moving the text back to my good Windows 8 computer, I scanned the drive with AVG and Malewarebytes.....

I could not log into the web with the windows 7 computer. I don't know if this is related or not. Sometimes after IE starts, its finicky and says I don't have an internet connection. I didn't want to keep trying this so I used the jump drive.

I am now copying all my files to a dedicated external hard drive that I will not plug into anything until this is resolved. (hopefully resolved ! )

thank you!

[gringo_pr]

Hello BAA

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
  
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
  
• Please post the content of that logfile with your next answer.
  
• You can find the logfile at C:\AdwCleaner[s1].txt as well.
  

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
  
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  
• The tool will open and start scanning your system.
  
• Please be patient as this can take a while to complete depending on your system's specifications.
  
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  
• Post the contents of JRT.txt into your next message.
  

When they are complete let me have the two reports and let me know how things are running.

Gringo

[BAA]

Gringo,

I hope I ran them correctly.

I'm still using the jump drive to take these back and forth.

I had trouble restarting the computer in the 'normal' mode.

It gave me the HP black screen that says "Press the ESC key for Startup menu" It stays on this screen forever. I had to turn it off, then restart in SAFE mode. I did all the scans in SAFE mode.

And I was also able to backup all my files to my dedicated external hard drive.

Here is the output from the Adwcleaner:

I have to post the output from the junkware remover in another post. The post was too big when I put them together.

***************************************************************************************************************

# AdwCleaner v2.300 - Logfile created 05/13/2013 at 18:05:43

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : BA - BA-HP

# Boot Mode : Safe mode

# Running from : C:\Users\BA\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

*************************

AdwCleaner[R1].txt - [1248 octets] - [13/05/2013 18:04:28]

AdwCleaner[s1].txt - [1040 octets] - [13/05/2013 18:05:43]

########## EOF - C:\AdwCleaner[s1].txt - [1100 octets] ##########

***************************************************************************************************************************

[BAA]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by BA on Mon 05/13/2013 at 18:19:00.99

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0025FA0B-0AD3-4559-9B5F-CE5E1E40D1DA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0056BF81-126C-479E-B077-64EA8489BC30}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0068CDAE-DB6B-4B70-9347-4A01BD069CE8}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{00790A39-60F4-460F-9E16-A0B3DC226292}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{01096830-9805-48E2-9501-D46000F44A1B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{012ABAE0-3435-4E04-B39F-AB91CC0538EB}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{01362FD0-EE40-4BEA-9461-1620181B5170}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0153433B-740A-4619-AE1C-4936BFF8DBD1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{015A6614-5FEA-4F77-B453-D98744ABA0DA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0185F33F-2F69-4598-B5FE-5856DC0C812E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{01ADCF54-0D1E-42FA-9232-DA2F09806B1E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{01F2B6A1-1396-46B1-94FF-E66E0604F02B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{022BEE47-ED33-496B-8CF8-A2C2F03E494B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{02A52586-203E-46B2-B35F-804F992933EC}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{02E54514-C61F-4C2B-93D3-20870B1C79F5}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{02E77EC5-A5AF-4664-9133-59FDD5C96566}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{02F53D6F-15D3-4851-BE10-9FAC35B29EB7}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{02F74720-5285-4600-A709-1028CFA86F0F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{03199291-03B4-4E88-89A5-9F525A59F113}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{034628FB-77D4-4777-B71C-E667D68BC57A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{039761CC-6222-49BA-8037-25442FF4F875}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{03D2E2C9-6721-4854-90F7-9DEB2E0C95C1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{040367A4-30B2-4FA6-92F4-94E2F9AE32A5}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{04225336-794E-4049-9CD9-99C946EFA630}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0424B42A-6C5C-4F66-B896-65D64B58608E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0460025A-DA61-4A91-9FC8-8E854C2650C8}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{047ABB68-D631-47F2-91A9-9167CBD35623}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{04AB7BC2-E0C7-41C8-8B6B-855985A5F3B2}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{04D9158A-5E71-4197-AB7E-92A3E1A4D22F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0517DB9D-E072-41BD-BE45-DD524AFDE6C9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{053904A8-3BCB-418D-8565-5443D80A1962}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{05E63258-5A41-417E-9E75-78D7418DECB9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0684EDC8-CF66-4D22-B4ED-BB160110E7DC}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{069274B2-D1D5-44F6-BB98-C0CEAD430D59}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{06EF0562-AA49-45D7-91BA-3D7144AE4F66}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{06F0DAB9-3356-4E54-8181-5366830C7E71}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{06F46395-FA5F-4C06-A993-5762E5735E13}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0724CBFE-C386-4D00-8241-5B4D7ED38DE3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{07760068-576F-4DF7-8BC3-F26383220988}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{07984995-6CC9-4836-B9F5-B9CFDD09A8F1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{085E426E-7B06-451E-A3FD-1E5E1252DA11}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{08767185-3BBD-4C90-BF3B-7109C3344584}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0879DABA-F645-4B72-A85E-2DA8CA64C18F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{08E43AE7-C890-44AD-889F-C6059DF26AA9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{08EA465F-C4B0-4040-92D9-9AD87F2B3BF4}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0909C147-C3D3-4C5D-BA9C-6D4FA067682C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{098C1C85-EB0C-4ADA-9A49-46A45271BF6C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{09C7D6A3-DB1D-4989-81C3-AF38715F8CCF}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{09C9367C-E629-45FF-8170-CFE4637525F7}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0A396929-4E0F-432D-9C98-33AA508664CA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0ABBD309-6D3F-4D14-899F-864B50CEC469}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0AC3A041-E456-4208-866D-3F7C2E97A2CE}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0AD84B4F-32A2-43E5-9653-9141306F509C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0B28EEBF-A0C0-45DD-B579-D20431E3AFB1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0B4603A5-1211-4450-BAD0-5092A0432700}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0B779189-57E9-4CEA-9462-8A08794A8CEB}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0B9CC910-2579-4D6E-950C-278731189F62}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0BA9FAFC-040A-47C2-8F0F-DB73291ACCAC}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0BD159F6-6853-4600-9C66-52315DCD5A6A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0BE96498-968F-4E38-B03F-1FC927700730}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0C84C4DB-AE30-487A-910A-9CF7CCA88D56}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0CA89E9B-35BF-4F76-962A-7CC33A9C91E6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0CD69D97-54B3-49B3-B6C5-FA3AEB8F6483}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0CF92617-F7BC-4B8B-94FE-F491C6299BEE}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0D32EF36-1C4E-4930-9CEA-A91E46D1BE93}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0D95CDEB-7870-4984-84DA-04922DFB688C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0DA15C51-57CF-4269-9876-9A7ADC5609AB}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0DEED483-24D9-4003-9302-E4575C70A8C8}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0E0489BF-7C6E-41F1-85A1-278B9CFF5F51}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0F2F99B0-F157-4B4C-B149-4BE069DA0DC0}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0F4B676D-4645-4DD6-BBD9-3E1B26ACD1D3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{0FAF2236-20CC-4264-A190-BEB0B5F15680}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{10271D24-5D13-4A7E-ABA6-7BE7599CB21B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{107DC4AF-C36B-4626-B038-13E7ACD45691}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{10D61D20-5148-4657-91A5-FA2BA749813A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{10EA219C-9A23-4A00-B516-7D1267536AA9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{1112B5F4-7BB1-4E53-9C82-C7ADCC82AF03}

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Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{1137B62A-6982-4F50-83D2-967D7A7D711A}

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Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{880883A2-8538-4A11-98EC-00E32E44B46E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8877F42E-A6D9-46C2-AB2C-A4D291AC2A5D}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{88A6ED58-EC26-4BEC-889D-F69B064B6FE4}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{88CFCA68-FC6B-4CDF-B339-1317C3EB667C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{88E38833-C035-4A5E-B649-46A7D9015AB8}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{88EBEE21-2123-41CD-A27A-43F47C1DBDD2}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8971988C-0EA5-4A2A-A4E6-61BAF6032B2A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{89824473-CCD5-453F-B207-09DF7C2AA1D3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{898DD057-CD01-424F-9E3E-6BAE0B38C1D9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{89ADD185-501E-46B2-9412-B0BA75AFB98C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8A0B8457-ACFA-492C-A376-1F4E48B86256}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8AFB2811-78AC-4A03-8C0F-791C141FB3E7}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8B14E5D5-16D3-4AAB-B50B-C0293F72E467}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8B185A90-E607-4F82-B375-EFA579D8E828}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8BA9C800-1A7C-4EAA-BFED-86A43C74EB82}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8BB90CD0-9F3C-4BE4-A720-AF41FA1D0C8B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8BE14B99-0F60-4DC0-BEAB-3D2491B5A2F6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8BE4E2D3-D390-4B1A-BE56-0C25291EFC12}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8C34C723-C838-4BC0-99F9-EA719A4EFFEA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8C602150-8535-4F70-BC0F-CB7D67740185}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8C7A61C1-22D1-4CF6-978F-4DA3DEBCD040}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8C80BE7A-539F-417E-A7A7-DF32A98675C7}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8CE52580-F8FA-4F51-8B3B-D7DA02B9FD08}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8CE77920-3CBE-4D92-891B-FB08885C6009}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8D5E4BE6-5DEB-432B-8502-15D5AFE66496}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8D9E12C1-69DF-4E94-8459-0D4EF77606BE}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8DA9CC07-C0C9-42C1-9EA9-82D81EC821E9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8DAE7A0E-8578-4D06-A14C-891AA1C4083B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8DD006AF-DD4F-422D-96AA-67D4A8AD7225}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8E2E4B70-6AB5-4E34-8909-C1525C1E8B7F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8E2FA847-6DA3-4F5D-8E4E-0F5F5E21C12E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8E46F102-33E1-40DB-959F-706387D547BC}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8E970106-2CB0-4284-82C5-CA1D95680806}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8EEEF43C-557F-4B58-A1DA-DE102B973665}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F42C51D-5DA8-40CD-9ECE-9F296242F3E7}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F58BEC1-8C52-4073-B410-F0011BA34788}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F6297B2-7DF0-4B4C-9F3E-CD49F857CB8F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F675055-37FD-44F8-860E-AFFF8F98CCF2}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F7417B4-0B25-434F-BCB5-DFFDEBD180BE}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F884BF3-5A45-44E9-87BB-64F33256DBEC}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8F8B5D02-8BA3-4806-8F62-E55FBF6F284B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8FE8B9EC-3F28-427C-8879-22F81669D12D}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{8FEA43CF-D480-4403-88A1-509B31B9DA06}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{905E5599-2653-4093-9B6B-5AB15987A824}

[BAA]

***********************

2nd half of output:

************************

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{90A13ED7-F536-4A82-82B5-AFF7E2C5D08A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{90A5B8A1-5514-4D6C-AEE1-372DF71D6F98}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{90C0844F-8C2A-4DEB-96C0-3B5E1D18C2F3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{90DD54F2-BB8B-4BCC-93D8-5A010AE79351}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{911BCB34-73E2-4886-8038-4C29D82D025B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{91768057-2A97-4223-B4DB-AB77B6B52FCB}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{918A8BC6-D0D2-47DD-867D-E7F639B6864E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{91B5401F-B16C-484B-9EF0-BF31DE303515}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{928CCF04-0143-4154-BEC2-39351766775F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{928D13E5-89E3-44EF-A0F6-CA7742367F45}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{92AFF517-B3DD-455A-B264-7C607F8C1748}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{92C6DBE2-08DC-4851-8CF4-B3F3FC68F19C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{92D8DC02-4D75-4834-A57B-421DC5B444ED}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{92E06F96-03A4-4C87-A99F-06397B276066}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{92E2D5E4-6B23-43EC-AAE9-C7A3CD1941AA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{937437EC-0727-4EB5-90F5-15490EFFC571}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{93B1A1FD-571C-4FBE-BA89-2A9E5AE61765}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{93E320CC-DF87-489D-83F7-E83DEC393358}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{93E39A18-E79F-44E7-8C5D-963105287405}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{93FF7D17-0A97-48C9-AD80-447E9E41F890}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9425675C-4C4B-48B9-999D-A2474D82867B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{946C6E65-74E6-44FA-A9D9-B83F8A13A616}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{955CF271-88A2-48BA-AB04-CCBB9CD9AEDF}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9586C726-22A7-466A-B157-CE7BA3E6CDA9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{95B62271-52C1-4239-A27B-A050DD8A1901}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{95FA65CE-D77B-4E59-916C-FBD52C08BA1A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9601C83B-DFED-49A2-BE57-CAD4393A7EEA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9648DD1F-BFE7-439D-B46A-5BF17B98AE4A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{964F153C-F166-42E9-B7EC-13777EC91C6F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9659124D-DCB6-4854-A3DB-5458F577576D}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{969E11CF-B997-49DC-A5C3-FB62B4D52603}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{96A79EFE-FFD4-4D9D-9918-D8985977B5E0}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{96EE30E0-235A-41BC-BD2D-BE34E0168CC6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9700554E-6A82-4174-84B2-03EBABB8559B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{972E5D2D-2642-45F4-9234-DC3A48AB56CF}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{97342BFC-301F-4787-882C-A6FDFD1B4BDF}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9780748C-B6D3-4202-92B1-4794B612E159}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9831E1AB-A2A4-4D3E-A047-08F04F1AC375}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{983D6F54-3163-4124-92D2-3F7EF78AA8DD}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{98447C43-C7E2-44A5-ACBE-308ED42D7C17}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{98970D41-0B4B-4C33-B2B8-C0954CC45384}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{98B4249E-2DEC-4903-82C9-1CF245F7123C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{98F71762-55D8-4D39-AB02-4024C15694EF}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9953632C-118C-4F7B-9F00-5D04010217D9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{996959E7-1167-4065-92CA-6F1A156774C0}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{998EE4A8-29E9-4394-BB9D-77BAB22D5A77}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{99A49D8C-9D9E-4B2D-877B-83CBC6D1948F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9A50EF87-9453-4035-A630-17106AB57A8E}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9ADDEEAC-6887-4136-85F2-D593DC492485}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9B909D2E-90B3-4D45-9D8C-C87C84BF8CB3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9C55A4BC-15AF-44E1-875B-07D2FA401DCD}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9C6D0A55-8527-4FE7-82D3-A2ADBFC54791}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9CB4259C-617D-4771-9130-4B1041966408}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9CDDAF2A-4CC7-475C-9204-26C08B87CEBA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9CFE3A10-5A92-49BE-9673-CBA94070A7D1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9D61C2D7-0077-45CA-BABB-AF2E601F0674}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9D87591C-64FB-4E5A-93E3-859BB2AF45B2}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9E82A415-0DF0-4C12-9FF9-97C1EC016BC2}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9EAE4405-02D2-48D2-A97B-54CB6CED4F4B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9EB57458-7DCB-488C-B014-554FE4AD605B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9EF40F2F-F08A-4E2B-A8EF-9BDBE68CBBEA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9F2DFDAE-4ABC-4695-A14C-EDA3998738B9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9F852D1D-CD43-4CC4-BAC4-C08FDEF575A0}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{9FBB6D95-02EA-42DC-97B6-A71BAD99DD51}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A003EC29-89E8-46AE-AD6A-C11C124466BA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A05A9074-C834-4DE2-A8A9-3C851B75724A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A0796382-3F39-4930-939F-29209F53840F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A0A32A22-2588-45CB-A37C-3E3E06082864}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A0E0D8B3-5BBE-43CA-B778-4016881F8F20}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A0FE873A-5513-43C9-8369-1C756383139B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A10279E7-125E-4EC1-BCCD-854405BE44C2}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A19EDA19-DD7C-494B-9F21-5E1CF1C08703}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A25F21B2-B66C-4BBF-B8A6-C4ACBCC73764}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A272C962-833A-4F5C-9BE1-AF188AD2CE82}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A2B9DB70-4EA6-4216-A3F1-BCF825745157}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A3936C07-F746-4800-82EB-D491B6F9BE19}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A3BCD19B-27BC-4176-B1BD-3183F0BE45F9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A3EEC2E4-F603-44B0-BBC6-E1BA60A012ED}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A407859A-19A7-45B2-BABD-3A9690D79CEE}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A41837E8-9950-4DAA-889D-15DB3B28E6D8}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A4226783-F935-450B-90F4-DA77E290AAA3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A43C572D-3DD5-4135-87FC-DEE835E103BA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A47A65B7-A817-48D2-8826-2A7CAE5C2150}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A47A8CA8-BF7A-4DCB-BAD7-1D4F872B63EC}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A52A37DD-1519-4C15-945B-2DAC6984C3B6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A5634465-71A3-46A8-B9FF-2BCF6269BD19}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A5F22AE9-A9E0-4500-B0AB-4968F914F63C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A671546E-BCD8-42DE-9815-25BA95127238}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A6D65A73-B52E-4F36-B6DE-C3A43681DCD0}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A6E2E4ED-D113-478A-BCAE-142015F8C52A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A7161711-0CFF-4668-BF5D-18C3BDD7774B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A7362ED6-16FE-490D-A2B0-ECEBB59CA1A4}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A75F48F6-7C29-4623-84EE-34E438A3D200}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A7909020-52A5-42E9-9522-E83F118464E1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A79F1230-B70D-4407-AF43-BB7EF947C71F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A7D8F5C9-7DC1-43F3-B2BF-BA533B4531A6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A821EF96-8F8C-4F44-A87E-08FA2BEC5123}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A83E517B-1D79-4962-BBCC-63A5FD48BBDA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A8A048D1-674F-42E2-AEB3-A84BF23120A6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A8EDB712-AF72-4E8B-8CD5-22CA22376AC4}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{A9326E56-754B-448C-BF2D-C0FE63D3502C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AA81A3BC-5A75-4FD5-93E3-4FA777917797}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AA89799B-EDC1-4582-92D3-2EF11DAA4852}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AAFAC29A-34A6-40BD-B5AD-49A641D48398}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AB1A73E4-AFB5-4E4D-A927-ECD42B7B1DD1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AB231497-2600-4784-A7B9-301F2DC3CCAA}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AB47C168-99B8-4E9B-831E-350CBE0C8267}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AB47C664-4C4D-4B13-BB8A-54657B40345B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{ABA3BB05-E062-44BB-A98F-911041FD4875}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AC005336-5696-4D6C-9232-C240CAFE94B6}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AC604E80-3AE3-49A2-8C2F-2EE81732F262}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AC964CC5-4380-42D4-94E9-882987F62AD9}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AD27CA9F-AF17-47CB-A136-F5600F0DFD6B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AD34B4AA-A8F1-4B1A-B168-E520C3A65818}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AD5FE601-FB17-419E-BBE2-F6CB72B18E63}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{ADDEB122-EDE8-47D9-A226-9D4B841CDA65}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{ADF08A18-054A-4A86-861E-CEEF7D076DF1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AE5BCB92-E501-46B9-93D3-3DBFF415219A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AE9509FF-988D-400E-9EFC-0CD4A21102B1}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AEE9EF46-880D-465B-802A-84571C0B0519}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AF37B791-E635-48B9-9E9E-C9EF8FEF869F}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AF4621D1-4201-4814-BE27-40D634CAAE6A}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AF49B2F9-0C80-4F74-AAE6-2110B5B2FEB3}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{AFD9C4B0-D403-4CA0-AB27-1BE931895DE4}

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Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{FE0E9625-3618-44C2-9C41-D03DBBDC2566}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{FE10C124-5873-4BCF-B619-81A296C2C260}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{FE40F32A-0852-4CAB-AF0D-41DC85016C30}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{FE6C9DE4-C32A-46A3-B1C0-A0FD018F261C}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{FF42DE45-B826-4292-B59F-427FFE86614B}

Successfully deleted: [Empty Folder] C:\Users\BA\appdata\local\{FFE014BC-A09E-4AC5-9FE1-369FD318FEA2}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Mon 05/13/2013 at 18:29:35.60

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[gringo_pr]

Hello

BAA

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?
  

Gringo

[BAA]

Gringo, I tried running combofix. It started, ran, then tried to do a restart. Whenever this computer tries to restart, it stalls on the HP black screen that says "Press the ESC key for Startup menu". This computer is now getting on the internet and starting in 'normal' windows, but it won't do a restart successfully. It will just stall on that black screen. I have to force it to shutoff, then turn it on.....

[BAA]

Gringo, Here's more info that I hope helps. I also get a windows box that says "Windows has recovered from an unexpected shutdown" It shows a button for "check for solutions". Also I don't know if this is related or if its a hardware problem, but my enter key isn't working anymore.....jeeeez what's next? thanks!!! Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 0000000000000EB4

BCP2: 0000000000000002

BCP3: 0000000000000001

BCP4: FFFFF80002F0BD35

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\051313-59327-01.dmp

C:\Users\BA\AppData\Local\Temp\WER-183519-0.sysdata.xml

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

[gringo_pr]

Hello BAA

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  
• Put a checkmark beside loaded modules.
  
• A reboot will be needed to apply the changes. Do it.
  
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  
• Then click on Change parameters in TDSSKiller.
  
• Check all boxes then click OK.
  
• Click the Start Scan button.
  
• The scan should take no longer than 2 minutes.
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
• If malicious objects are found, they will show in the Scan results
  
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  
• more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.
  Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
  If the forum still complains about it being to long send me everything that is at the end of the report after where it says
  ==================
  Scan finished
  ==================
  

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

• Quit all programs that you may have started.
  
• Please disconnect any external drives from the computer before you run this scan!
  
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
  
• For Windows XP, double-click to start.
  
• Wait until Prescan has finished ...
  
• Then Click on "Scan" button
  
• Wait until the Status box shows "Scan Finished"
  
• click on "delete"
  
• Wait until the Status box shows "Deleting Finished"
  
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
  
• the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  
• Exit/Close RogueKiller+
  

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

[BAA]

I attached the TDSSKiller log in this post.

TDSSKiller.2.8.16.0_13.05.2013_22.23.48_log.txt

[BAA]

Below is the RogueKiller report: **********************************************************************************************************************************************************************************************************(RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : BA [Admin rights]

Mode : Remove -- Date : 05/13/2013 22:44:46

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 7 ¤¤¤

[services][ROGUE ST] HKLM\[...]\ControlSet001\Services\79674968 (C:\Windows\system32\drivers\30018003.sys) -> DELETED

[services][ROGUE ST] HKLM\[...]\ControlSet002\Services\79674968 (C:\Windows\system32\drivers\30018003.sys) -> DELETED

[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED

[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

[HJ INPROC][sUSP PATH] HKCR\[...]\InprocServer32 : (C:\Users\BA\AppData\Local\Temp\svpvebt\srrxtrm\wow64.dll) [x] -> REPLACED (C:\Windows\system32\shell32.dll)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK6465GSX ATA Device +++++

--- User ---

[MBR] e8d29b5656860ededb1fac02b9246d36

[bSP] 4c5ce4097fac6b80a125d9ac0a2bdab9 : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 585289 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1199081472 | Size: 24887 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1250050048 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_05132013_02d2244.txt >>

RKreport[1]_S_05132013_02d2238.txt ; RKreport[2]_D_05132013_02d2244.txt

[BAA]

The computer was able to restart after finishing the TDSSKiller. That seems to be an improvement.

[gringo_pr]

Hello

try and rerun combofix for me now please

gringo

[BAA]

ComboFix 13-05-13.01 - BA 05/14/2013 18:05:31.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2431 [GMT -4:00]

Running from: c:\users\BA\Desktop\ComboFix.exe

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\Microsoft\Windows\DRM\397F.tmp

c:\programdata\Microsoft\Windows\DRM\5166.tmp

c:\programdata\Microsoft\Windows\DRM\B695.tmp

.

.

((((((((((((((((((((((((( Files Created from 2013-04-14 to 2013-05-14 )))))))))))))))))))))))))))))))

.

.

2013-05-14 22:15 . 2013-05-14 22:15 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-14 02:27 . 2013-05-14 02:27 208216 ----a-w- c:\windows\system32\drivers\30018003.sys

2013-05-14 02:27 . 2013-05-14 02:27 -------- d-----w- C:\TDSSKiller_Quarantine

2013-05-13 22:18 . 2013-05-13 22:18 -------- d-----w- c:\windows\ERUNT

2013-05-13 22:18 . 2013-05-13 22:18 -------- d-----w- C:\JRT

2013-04-23 22:01 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-14 00:00 . 2012-06-29 02:59 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-12 01:56 . 2011-08-09 22:29 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-03-19 06:04 . 2013-04-10 23:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 23:04 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 23:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 23:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 23:04 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 23:04 112640 ----a-w- c:\windows\system32\smss.exe

2013-03-01 03:36 . 2013-04-10 23:04 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-02-15 06:08 . 2013-04-10 23:04 44032 ----a-w- c:\windows\system32\tsgqec.dll

2013-02-15 06:06 . 2013-04-10 23:04 3717632 ----a-w- c:\windows\system32\mstscax.dll

2013-02-15 06:02 . 2013-04-10 23:04 158720 ----a-w- c:\windows\system32\aaclient.dll

2013-02-15 04:37 . 2013-04-10 23:04 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll

2013-02-15 04:34 . 2013-04-10 23:04 131584 ----a-w- c:\windows\SysWow64\aaclient.dll

2013-02-15 03:25 . 2013-04-10 23:04 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 2736128]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-30 98304]

"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-09-29 584760]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]

"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2010-7-29 1132320]

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]

R2 CLKMSVC10_C6F09094;CyberLink Product - 2010/12/24 01:07;c:\program files (x86)\Hewlett-Packard\Media\DVD\Kernel\HDDVD\NavFilter\kmsvc.exe [2010-09-21 245232]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 18801623;18801623; [x]

R3 btwampfl;Bluetooth AMP USB Filter;c:\windows\system32\drivers\btwampfl.sys [2010-07-14 344616]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-03-02 39464]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-09-15 239136]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-30 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130502.001\BHDrvx64.sys [2013-04-12 1390680]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130511.002\IDSvia64.sys [2013-04-05 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-14 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-10-08 203264]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-13 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-09-29 26680]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]

S3 clwvd;HP Webcam Splitter;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-04 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-01-19 138912]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-10-08 38528]

.

.

--- Other Services/Drivers In Memory ---

.

*Deregistered* - CLKMDRV10_C6F09094

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-08-16 21:43 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-14 c:\windows\Tasks\HPCeeScheduleForBA-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

2013-04-02 c:\windows\Tasks\HPCeeScheduleForBA.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-09-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-01 611896]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]

"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences Pro\FencesMenu64.dll" [2010-09-16 464744]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

TCP: DhcpNameServer = 64.233.217.2 64.233.217.3

.

- - - - ORPHANS REMOVED - - - -

.

SafeBoot-79674968.sys

SafeBoot-81110122.sys

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

.

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Nico Mak Computing\WinZip]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-14 18:26:57

ComboFix-quarantined-files.txt 2013-05-14 22:26

.

Pre-Run: 161,169,977,344 bytes free

Post-Run: 160,793,952,256 bytes free

.

- - End Of File - - 42CAD5C0BC3D8334D97D606526A0A6ED

[BAA]

Hello Gringo,

I just posted the output from the combo fix. (see above) Looks like it ran successfully since the computer can now restart normally. It could not do a restart before.

The only trouble I see now, is that the IE doesn't get out to the internet. It starts up but looks like its being blocked when I try to get out to do this post? I know I should use firefox, but the IE is the only browser installed at the moment....

(I'm posting this on my other computer....)

thanks!!

BAA

[gringo_pr]

Hello BAA

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

• Start Internet Explorer.
  
• click on "safety"
  
• click on "Delete Browsing History"
  
• make sure all boxes are checked
  
• click on "Delete"
  
• click on "Tools",
  
• click "Internet Options".
  
• On the "Advanced" tab, click "Reset"
  
• put a check mark next to "Delete Personal Settings"
  
• click "Reset" to confirm
  
• when complete click the "Close" button
  
• restart IE
  

Gringo

[BAA]

Gringo, That worked great! IE is back and up and running. (although I will make firefox my goto browser based on what I've read here.) Its funny that the 'enter' key doesn't work on this forum on this machine. It does work on my notepad though. Maybe its just the way this forum works...

[gringo_pr]

Hello BAA

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  

1. report from Combofix
   
2. let me know of any problems you may have had
   
3. How is the computer doing now after running the script?

Gringo

[BAA]

ComboFix 13-05-15.01 - BA 05/15/2013 18:38:55.2.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2413 [GMT -4:00]

Running from: c:\users\BA\Desktop\ComboFix.exe

Command switches used :: c:\users\BA\Desktop\cfscript.txt

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\BA\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk

c:\users\BA\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk

.

.

((((((((((((((((((((((((( Files Created from 2013-04-15 to 2013-05-15 )))))))))))))))))))))))))))))))

.

.

2013-05-15 22:48 . 2013-05-15 22:48 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-14 02:27 . 2013-05-14 02:27 208216 ----a-w- c:\windows\system32\drivers\30018003.sys

2013-05-14 02:27 . 2013-05-14 02:27 -------- d-----w- C:\TDSSKiller_Quarantine

2013-05-13 22:18 . 2013-05-13 22:18 -------- d-----w- c:\windows\ERUNT

2013-05-13 22:18 . 2013-05-13 22:18 -------- d-----w- C:\JRT

2013-04-23 22:01 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-14 00:00 . 2012-06-29 02:59 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-12 01:56 . 2011-08-09 22:29 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-03-19 06:04 . 2013-04-10 23:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 23:04 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 23:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 23:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 23:04 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 23:04 112640 ----a-w- c:\windows\system32\smss.exe

2013-03-01 03:36 . 2013-04-10 23:04 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-02-15 06:08 . 2013-04-10 23:04 44032 ----a-w- c:\windows\system32\tsgqec.dll

2013-02-15 06:06 . 2013-04-10 23:04 3717632 ----a-w- c:\windows\system32\mstscax.dll

2013-02-15 06:02 . 2013-04-10 23:04 158720 ----a-w- c:\windows\system32\aaclient.dll

2013-02-15 04:37 . 2013-04-10 23:04 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll

2013-02-15 04:34 . 2013-04-10 23:04 131584 ----a-w- c:\windows\SysWow64\aaclient.dll

2013-02-15 03:25 . 2013-04-10 23:04 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 2736128]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-30 98304]

"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-09-29 584760]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]

"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2010-7-29 1132320]

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]

R2 CLKMSVC10_C6F09094;CyberLink Product - 2010/12/24 01:07;c:\program files (x86)\Hewlett-Packard\Media\DVD\Kernel\HDDVD\NavFilter\kmsvc.exe [2010-09-21 245232]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 18801623;18801623; [x]

R3 btwampfl;Bluetooth AMP USB Filter;c:\windows\system32\drivers\btwampfl.sys [2010-07-14 344616]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-03-02 39464]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-30 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130502.001\BHDrvx64.sys [2013-04-12 1390680]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130514.001\IDSvia64.sys [2013-04-05 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-14 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-10-08 203264]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-13 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-09-29 26680]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]

S3 clwvd;HP Webcam Splitter;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-04 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-01-19 138912]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-09-15 239136]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-10-08 38528]

.

.

--- Other Services/Drivers In Memory ---

.

*Deregistered* - CLKMDRV10_C6F09094

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-08-16 21:43 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-14 c:\windows\Tasks\HPCeeScheduleForBA-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

2013-04-02 c:\windows\Tasks\HPCeeScheduleForBA.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-09-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-01 611896]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]

"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences Pro\FencesMenu64.dll" [2010-09-16 464744]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 64.233.217.2 64.233.217.3

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Nico Mak Computing\WinZip]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-15 19:00:14

ComboFix-quarantined-files.txt 2013-05-15 23:00

ComboFix2.txt 2013-05-14 22:26

.

Pre-Run: 160,107,167,744 bytes free

Post-Run: 159,808,118,784 bytes free

.

- - End Of File - - 6B505327CC0A7ADCB815D750E67B3AB9ComboFix 13-05-15.01 - BA 05/15/2013 18:38:55.2.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2413 [GMT -4:00]

Running from: c:\users\BA\Desktop\ComboFix.exe

Command switches used :: c:\users\BA\Desktop\cfscript.txt

AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\BA\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk

c:\users\BA\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk

.

.

((((((((((((((((((((((((( Files Created from 2013-04-15 to 2013-05-15 )))))))))))))))))))))))))))))))

.

.

2013-05-15 22:48 . 2013-05-15 22:48 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-14 02:27 . 2013-05-14 02:27 208216 ----a-w- c:\windows\system32\drivers\30018003.sys

2013-05-14 02:27 . 2013-05-14 02:27 -------- d-----w- C:\TDSSKiller_Quarantine

2013-05-13 22:18 . 2013-05-13 22:18 -------- d-----w- c:\windows\ERUNT

2013-05-13 22:18 . 2013-05-13 22:18 -------- d-----w- C:\JRT

2013-04-23 22:01 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-14 00:00 . 2012-06-29 02:59 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-12 01:56 . 2011-08-09 22:29 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-03-19 06:04 . 2013-04-10 23:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-19 05:46 . 2013-04-10 23:04 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-03-19 05:04 . 2013-04-10 23:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04 . 2013-04-10 23:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47 . 2013-04-10 23:04 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06 . 2013-04-10 23:04 112640 ----a-w- c:\windows\system32\smss.exe

2013-03-01 03:36 . 2013-04-10 23:04 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-02-15 06:08 . 2013-04-10 23:04 44032 ----a-w- c:\windows\system32\tsgqec.dll

2013-02-15 06:06 . 2013-04-10 23:04 3717632 ----a-w- c:\windows\system32\mstscax.dll

2013-02-15 06:02 . 2013-04-10 23:04 158720 ----a-w- c:\windows\system32\aaclient.dll

2013-02-15 04:37 . 2013-04-10 23:04 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll

2013-02-15 04:34 . 2013-04-10 23:04 131584 ----a-w- c:\windows\SysWow64\aaclient.dll

2013-02-15 03:25 . 2013-04-10 23:04 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2010-08-16 2736128]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-30 98304]

"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-09-29 584760]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-06-09 976832]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]

"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2010-7-29 1132320]

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-9-28 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ DPPassFilter scecli

.

R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]

R2 CLKMSVC10_C6F09094;CyberLink Product - 2010/12/24 01:07;c:\program files (x86)\Hewlett-Packard\Media\DVD\Kernel\HDDVD\NavFilter\kmsvc.exe [2010-09-21 245232]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 18801623;18801623; [x]

R3 btwampfl;Bluetooth AMP USB Filter;c:\windows\system32\drivers\btwampfl.sys [2010-07-14 344616]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2010-03-02 39464]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-30 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130502.001\BHDrvx64.sys [2013-04-12 1390680]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130514.001\IDSvia64.sys [2013-04-05 513184]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-14 89600]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-10-08 203264]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-13 30520]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-09-29 26680]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]

S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]

S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]

S3 clwvd;HP Webcam Splitter;c:\windows\system32\DRIVERS\clwvd.sys [2010-09-04 31088]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-01-19 138912]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-09-15 239136]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-06-10 539240]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-10-08 38528]

.

.

--- Other Services/Drivers In Memory ---

.

*Deregistered* - CLKMDRV10_C6F09094

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]

2010-08-16 21:43 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-14 c:\windows\Tasks\HPCeeScheduleForBA-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

2013-04-02 c:\windows\Tasks\HPCeeScheduleForBA.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-09-23 04:53 2210304 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-09-14 487424]

"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-09-01 611896]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]

"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files\Stardock\Fences Pro\FencesMenu64.dll" [2010-09-16 464744]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 64.233.217.2 64.233.217.3

.

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_135_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Nico Mak Computing\WinZip]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-15 19:00:14

ComboFix-quarantined-files.txt 2013-05-15 23:00

ComboFix2.txt 2013-05-14 22:26

.

Pre-Run: 160,107,167,744 bytes free

Post-Run: 159,808,118,784 bytes free

.

- - End Of File - - 6B505327CC0A7ADCB815D750E67B3AB9

[BAA]

Gringo, Above is the output from Combofix! Let me know what you think! thanks

[gringo_pr]

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

• Programs to remove
  
  • 
    Adobe Reader 9.3.3 MUI
    Java™ 6 Update 21
    Java™ 6 Update 21 (64-bit)
    

Please download and install Revo Uninstaller Free

• Double click Revo Uninstaller to run it.
  
• From the list of programs double click on The Program to remove
  
• When prompted if you want to uninstall click Yes.
  
• Be sure the Moderate option is selected then click Next.
  
• The program will run, If prompted again click Yes
  
• when the built-in uninstaller is finished click on Next.
  
• Once the program has searched for leftovers click Next.
  
• Check/tick the bolded items only on the list then click Delete
  
• when prompted click on Yes and then on next.
  
• put a check on any folders that are found and select delete
  
• when prompted select yes then on next
  
• Once done click Finish.
  

.

Update Adobe reader

• Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
  You can download it from

http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

• If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from

here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  Download CCleaner from here http://www.ccleaner.com/
  
  • Run the installer to install the application.
    
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    
  • Run CCleaner. default settings are fine
    
  • Click Run Cleaner.
    
  • Close CCleaner.
    

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to
  
  • Update Malwarebytes' Anti-Malware
    
  • and Launch Malwarebytes' Anti-Malware
    

  [*] then click Finish.

  [*]If an update is found, it will download and install the latest version.

  [*]Once the program has loaded, select Perform quick scan, then click Scan.

  [*]When the scan is complete, click OK, then Show Results to view the results.

  [*]Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.

  [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis program
  
• Save HijackThis to your desktop.
  
• Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  
• Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  
• copy and paste hijackthis report into the topic
  

"information and logs"

• In your next post I need the following
  

1. Log From MBAM
   
2. report from Hijackthis
   
3. let me know of any problems you may have had
   
4. How is the computer doing now?
   

Gringo

[BAA]

Gringo,

I uninstalled:

Adobe Reader 9.3.3 MUI

Java™ 6 Update 21

Java™ 6 Update 21 (64-bit)

using revo.

I ran CC cleaner.

I installed Mbam, then ran a quick scan. It tried to restart, then gave a blue screen, then jammed up. I saw a baloon that said google chrome is adjusting settings or something like that. I wonder if I should have uninstalled google chrome...

I can't get mbam to run now.... so things got worse....

I installed adobe reader (latest). I accidentally left the button on for google chrome and a google toolbar. I then uninstalled the google toolbar, but left chrome installed.