rs_Matt Posted May 11, 2013 ID:678525 Share Posted May 11, 2013 Long time lurker, first time poster. I'm fairly tech-savvy, but don't feel like I'm going to take offense if you talk to me like a dummy. We all learn new things everyday, and I would like everything explained as simply as possible if that works for you .My wife's computer got the FBI MoneyPak Ransomware today. Unfortunately, the computer won't boot in Safe mode/networking/command prompt. I've read a few "How to's" and have narrowed it down to the FRST with a thumb drive method, but all of the already-made threads only work for that person's files specifically. I've got the computer to the "Repair my computer" with command prompt open, FRST downloaded onto a flash drive, and scanned her computer with it.I'm attaching the FRST.exe from notepad, which is where all of the "case-by-case" scenarios seem to differ. Also, can someone please explain to me HOW they are identifying what to fix? I've found a couple similarities in my logs and others, but I want to be sure. I'm not wanting to fix it completely by myself, incase I end up needing to restore the computer to factory defaults, but would like what steps you're taking/signs you're looking for explained so I can try it if we ever have a problem like this again.Thanks in advance.FRST.txt Link to post Share on other sites More sharing options...
jfoy Posted May 11, 2013 ID:678526 Share Posted May 11, 2013 same problem here..how did u get to 'repair my computer'? Link to post Share on other sites More sharing options...
rs_Matt Posted May 12, 2013 Author ID:678527 Share Posted May 12, 2013 For Windows 7, hold the F8 key right after you turn it on, (so you don't have to keep pressing it), then you should get to the "advanced boot options" page. It should be right above Safe Mode Link to post Share on other sites More sharing options...
jfoy Posted May 12, 2013 ID:678528 Share Posted May 12, 2013 got it thx - now at the same point as you Link to post Share on other sites More sharing options...
rs_Matt Posted May 12, 2013 Author ID:678529 Share Posted May 12, 2013 Link is for FRST.txt* obviously, not FRST.exe... Link to post Share on other sites More sharing options...
rs_Matt Posted May 12, 2013 Author ID:678542 Share Posted May 12, 2013 Fixed it by myself. I need to look harder next time.After you get to "repair my computer," there's actually an option to do System Restore. Restored it to about a week ago, computer's running fine. Thanks anyway. Link to post Share on other sites More sharing options...
rs_Matt Posted May 12, 2013 Author ID:678543 Share Posted May 12, 2013 Also suggest running MAMB and whatever else you normally use after you restore it, just in case. Link to post Share on other sites More sharing options...
MrCharlie Posted May 12, 2013 ID:678546 Share Posted May 12, 2013 edit out.......... Link to post Share on other sites More sharing options...
Maurice Naggar Posted May 13, 2013 ID:679052 Share Posted May 13, 2013 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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