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A messed up laptop

joncy92
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joncy92

joncy92

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I'm just running through my cousin's laptop trying to clean it up. I've run a malwarebyte's scan overnight which found nothing, I've also run combofix and eusing registry cleaner.

It's still a little slow so here a HiJackThis log I hope you guys can help with:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:03:36, on 12/05/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Users\valentina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\valentina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\valentina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\valentina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\valentina\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: uTorrentControl_v2 Toolbar - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
O2 - BHO: uTorrentControl_v2 - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: uTorrentControl_v2 Toolbar - {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
O4 - HKLM\..\Run: [NBAgent] "c:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR
O4 - HKUS\S-1-5-21-1457923505-1764773896-2327054267-1000\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR (User '?')
O4 - HKUS\S-1-5-18\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP (User '?')
O4 - HKUS\.DEFAULT\..\Run: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP (User 'Default user')
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
O4 - Global Startup: Toshiba Places Icon Utility.lnk = ?
O8 - Extra context menu item: Add to TOSHIBA Bulletin Board - res://C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-229 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\TOSHIBA\BulletinBoard\TosNcUi.dll,-228 - {97F922BD-8563-4184-87EE-8C4ACA438823} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - Unknown owner - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @c:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - c:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13922 bytes

Cheers.

hijackthis.log

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Maniac

Maniac

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Posted

Hello joncy92 and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please do not run ComboFix without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Also, it is not recommended to use any registry cleaners unless you are very familiar with the registry as it has been known to find legitimate items for removal, which can cause issues with other programs.

Please follow the instructions here and post your log files:

http://forums.malwarebytes.org/index.php?showtopic=9573

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joncy92

joncy92

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Here are the logs:


DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by valentina at 21:32:15 on 2013-05-12
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
mURLSearchHooks: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: uTorrentControl_v2 Toolbar: {7473B6BD-4691-4744-A82B-7854EB3D70B6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTo0.dll
uRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STAR
mRun: [NBAgent] "c:\Program Files (x86)\Nero\Nero 10\Nero BackItUp\NBAgent.exe" /WinStart
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe" LPCM
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRun: [TOPI.EXE] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe /STARTUP
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\TOSHIB~1.LNK - C:\Program Files\TOSHIBA\TOSHIBA Places Icon Utility\TosDIMonitor.exe
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to TOSHIBA Bulletin Board - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll/1000
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom.dll
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{50617B3D-E0E8-43D4-9702-43C1350C8BC3} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{50617B3D-E0E8-43D4-9702-43C1350C8BC3}\2456C6B696E6534376 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{50617B3D-E0E8-43D4-9702-43C1350C8BC3}\4505D2C494E4B4F554874756E6465627F5240334146323 : DHCPNameServer = 192.168.0.254
TCP: Interfaces\{50617B3D-E0E8-43D4-9702-43C1350C8BC3}\4514C4B44514C4B4D2836483241403 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Run: [Toshiba TEMPRO] C:\Program Files (x86)\Toshiba TEMPRO\TemproTray.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [Toshiba Registration] C:\Program Files\TOSHIBA\Registration\ToshibaReminder.exe
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {97F922BD-8563-4184-87EE-8C4ACA438823} - {5D29E593-73A5-400A-B3BD-6B7A1AF05A31} - C:\Program Files\TOSHIBA\BulletinBoard\TosBBCom64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2013-05-12 17:49:43 -------- d-----w- C:\Program Files (x86)\ESET
2013-05-12 17:32:17 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{49B0E3E4-75DC-4946-8C2E-05BBB031F664}\mpengine.dll
2013-05-11 22:47:21 388096 ----a-r- C:\Users\valentina\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-05-11 22:47:20 -------- d-----w- C:\Program Files (x86)\Trend Micro
2013-05-11 22:27:18 -------- d-----w- C:\Program Files (x86)\Eusing Free Registry Cleaner
2013-05-11 22:14:04 -------- d-----w- C:\$RECYCLE.BIN
2013-05-08 06:04:30 905296 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{013F0A8E-4715-4F21-A277-583FE7AD5F12}\gapaengine.dll
2013-05-08 06:04:05 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-05-07 21:59:13 -------- d-----w- C:\Users\valentina\AppData\Local\Programs
2013-05-06 20:13:11 -------- d-----w- C:\found.000
.
==================== Find3M  ====================
.
2013-05-02 15:29:56 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-04-04 13:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-03-13 19:59:42 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-03-13 19:59:42 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-22 06:27:49 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-22 06:20:51 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-22 06:19:37 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-22 06:15:48 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-22 06:15:23 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-22 06:12:41 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-22 03:46:00 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-22 03:38:00 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-22 03:34:17 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-22 03:31:46 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys
.
============= FINISH: 21:33:01.81 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
.
==== Disk Partitions =========================
.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.1)
Amazon.co.uk
Apple Application Support
Apple Mobile Device Support
Apple Software Update
µTorrent
BBC iPlayer Desktop
Bing Bar
Bonjour
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
eBay
Eusing Free Registry Cleaner
Facebook Video Calling 1.2.0.287
Google Chrome
High-Definition Video Playback
HiJackThis
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Rapid Storage Technology
iTunes
Java Auto Updater
Java(TM) 6 Update 30
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Starter 2010 - English
Microsoft Office Word MUI (English) 2010
Microsoft Primary Interoperability Assemblies 2005
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 10 Movie ThemePack Basic
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Express 10
Nero Express 10 Help (CHM)
Nero InfoTool 10
Nero InfoTool 10 Help (CHM)
Nero MediaHub 10
Nero MediaHub 10 Help (CHM)
Nero Multimedia Suite 10 Essentials
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero Update
Photo Service - powered by myphotobook
PlayReady PC Runtime amd64
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2760762) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype Toolbars
Skype™ 5.10
Spotify
Synaptics Pointing Device Driver
TOSHIBA Assist
TOSHIBA Bulletin Board
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Manuals
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA Online Product Information
TOSHIBA Places Icon Utility
TOSHIBA Recovery Media Creator
TOSHIBA Recovery Media Creator Reminder
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA TEMPRO
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBA Wireless LAN Indicator
TRORMCLauncher
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Utility Common Driver
uTorrentControl_v2 Toolbar
Windows iLivid Toolbar
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fotogalleri
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Liven asennustyökalu
Windows Liven sähköposti
Windows Liven valokuvavalikoima
.
==== End Of File ===========================

Cheers

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Maniac

Maniac

Posted
Posted

Step 1

Please uninstall the following applications:

µTorrent

uTorrentControl_v2 Toolbar

Windows iLivid Toolbar

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Step 3

  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

Step 4

Please download AdwCleaner from here and save it on your Desktop.

  1. Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Step 5

  • Download on the desktop RogueKiller
  • Quit all programs
  • Start RogueKiller.exe
  • Wait until Prescan has finished ...
  • Click on Scan. Click on Report and copy/paste the content of the notepad in your next reply.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • Malwarebytes' Anti-Malware log
  • AdwCleaner log
  • RogueKiller log

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joncy92

joncy92

Posted
  • Author
Posted

okay apologies for triple post. here's the logs:

JRT:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by valentina on 13/05/2013 at 20:03:33.92
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


~~~ Services

~~~ Registry Values

~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\Software\conduit
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\Software\conduitsearchscopes
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\Software\pricegong
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\Software\smartbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetupv1.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\ilividsetupv1_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\ilividsetupv1_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\searchqumediabar_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\searchqumediabar_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\setupdatamngr_searchqu_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\tracing\setupdatamngr_searchqu_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\classes\Toolbar.CT3220468
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{56810CFB-A2C4-483F-9F2A-B623C70064B3}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
~~~ Files
Successfully deleted: [File] C:\Windows\syswow64\sho6385.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoA22D.tmp

~~~ Folders
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\ProgramData\speedypc software"
Successfully deleted: [Folder] "C:\Users\valentina\AppData\Roaming\drivercure"
Successfully deleted: [Folder] "C:\Users\valentina\AppData\Roaming\speedypc software"
Successfully deleted: [Folder] "C:\Users\valentina\appdata\local\conduit"
Successfully deleted: [Folder] "C:\Users\valentina\appdata\local\ilivid player"
Successfully deleted: [Folder] "C:\Users\valentina\appdata\locallow\conduit"
Successfully deleted: [Folder] "C:\Users\valentina\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Users\valentina\appdata\locallow\pricegong"
Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"
Successfully deleted: [Folder] "C:\Program Files (x86)\searchcore for browsers"
Successfully deleted: [Folder] "C:\Program Files (x86)\wi3c8a~1"
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{0F0A6578-6D86-4079-9B2E-4D546EA8C6BE}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{16B09090-A70A-43B5-BB76-A439ABA07FFE}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{2AE87436-6CA6-4D35-B9A0-41B9CD53CB8D}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{2E01C4CD-BD8D-43A8-AE71-F0942C2725E8}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{4EF4FE30-EA65-499A-85F9-7236FBA26578}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{5414F46F-295F-4128-A99E-8E49B26B87DF}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{5D1ACE65-46C4-4467-B416-8526C80893B8}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{7F54B876-9C79-40CB-BF45-A416C97EECCB}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{960E53F0-DD50-489F-BFCE-1420107A57AF}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{9A7B9800-AAE1-4EEB-975B-39509354A4EB}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{9FA81E30-04AC-4041-B80E-1010126C821D}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{A25C1B4E-EF4E-41C7-B0F2-6189EA7B1B03}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{C409C75B-1BA6-42DC-BD23-C200E9A9C82A}
Successfully deleted: [Empty Folder] C:\Users\valentina\appdata\local\{D6C25CFE-5FA7-46B2-8D2E-C6E04837679A}
~~~ Chrome
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\ejpbbhjlbipncjklfjjaedaieimbmdda

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 13/05/2013 at 21:40:58.58
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

MBAM:


Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.05.13.08
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
valentina :: VALENTINA-TOSH [administrator]
13/05/2013 23:08:23
mbam-log-2013-05-13 (23-08-23).txt
Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 371405
Time elapsed: 1 hour(s), 14 minute(s), 6 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)

ADW:


# AdwCleaner v2.300 - Logfile created 05/14/2013 at 00:25:50
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : valentina - VALENTINA-TOSH
# Boot Mode : Normal
# Running from : C:\Users\valentina\Downloads\adwcleaner.exe
# Option [Search]

***** [Services] *****

***** [Files / Folders] *****
File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage
File Found : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage-journal
File Found : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Found : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
Folder Found : C:\Users\valentina\AppData\Local\PackageAware
***** [Registry] *****
Data Found : [x64] HKLM\..\Windows [AppInit_DLLs] = C:\PROGRA~2\SEARCH~1\SEARCH~1\x64\datamngr.dll
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchqu 406 MediaBar
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\SOFTWARE\Software
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16476
[OK] Registry is clean.
-\\ Google Chrome v26.0.1410.64
File : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Preferences
Found [l.2225] : homepage = "hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=48",
*************************
AdwCleaner[R1].txt - [2154 octets] - [14/05/2013 00:25:50]
########## EOF - C:\AdwCleaner[R1].txt - [2214 octets] ##########

RK:


RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : valentina [Admin rights]
Mode : Scan -- Date : 05/14/2013 00:31:02
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 12 ¤¤¤
[HJPOL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJPOL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ] HKLM\[...]\System : ConsentPromptBehaviorUser (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorUser (0) -> FOUND
[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED] ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
127.0.0.1	   localhost

¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0:  +++++
--- User ---
[MBR] 185a2f33ff5353df1ed02d94de9cf8e0
[BSP] abc27dfcddbb76d9e07796bb3fc66215 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 400 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 821248 | Size: 238470 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 489207808 | Size: 238069 Mo
User = LL1 ... OK!
User = LL2 ... OK!
Finished : << RKreport[1]_S_05142013_02d0031.txt >>
RKreport[1]_S_05142013_02d0031.txt

Cheers.

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Maniac

Maniac

Posted
Posted

Step 1

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Step 2

Download TFC to your desktop

  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

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joncy92

joncy92

Posted
  • Author
Posted 


# AdwCleaner v2.300 - Logfile created 05/16/2013 at 12:06:20
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : valentina - VALENTINA-TOSH
# Boot Mode : Normal
# Running from : C:\Users\valentina\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage
File Deleted : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_images.search.conduit.com_0.localstorage-journal
File Deleted : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage
File Deleted : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_search.conduit.com_0.localstorage-journal
Folder Deleted : C:\Users\valentina\AppData\Local\PackageAware

***** [Registry] *****

Data Deleted : [x64] HKLM\..\Windows [AppInit_DLLs] = C:\PROGRA~2\SEARCH~1\SEARCH~1\x64\datamngr.dll
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Searchqu 406 MediaBar
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Software
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\valentina\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.2225] : homepage = "hxxp://search.conduit.com/?ctid=CT3220468&SearchSource=48",

*************************

AdwCleaner[R1].txt - [2279 octets] - [14/05/2013 00:25:50]
AdwCleaner[S1].txt - [2244 octets] - [16/05/2013 12:06:20]

########## EOF - C:\AdwCleaner[S1].txt - [2304 octets] ##########

Things seem to be running a lot better already. However if I leave the laptop on for several hours and come back to it has completely frozen.

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Maniac

Maniac

Posted
Posted

Please scan your machine with ESET OnlineScan

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.
      Save it to your Desktop.
    • Double click on the esetsmartinstaller_enu.png to download the ESET Smart Installer. icon on your Desktop.

    [*]Check "YES, I accept the Terms of Use."

    [*]Click the Start button.

    [*]Accept any security warnings from your browser.

    [*]Under Scan Settings, check "Scan Archives" and "Remove found threats"

    [*]Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology

    [*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

    [*]When the scan completes, click List Threats

    [*]Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

    [*]Click the Back button.

    [*]Click the Finish button.

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Maniac

Maniac

Posted
Posted

Okay, please try this one:

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named)

Click the cog in the upper right

AVPfront.gif

Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan

avpsettings.gif

Allow AVP to delete all infections found

Once it has finished select report tab (last tab)

Select Detected threads report from the left and press Save button

Save it to your desktop and post it in your next reply.

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  • 3 weeks later...
Maurice Naggar

Maurice Naggar

Posted
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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