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win32/small.ca infection


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This is a virus I just picked up within the last day or so.

On startup, my computer gave me a black screen with a Disk Boot Failure message. I hit the restart button on my computer tower and was able to boot as normal.

When I got to the desktop, Windows Action Center gave me a message to remove the win32/small.ca virus from my PC.

I ran MalwareBytes and Avira, but they did not detect anything.

Logs follow:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.21.2

Run by Joe at 18:31:54 on 2013-05-09

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3327.1524 [GMT -5:00]

.

AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}

SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Folding@Home Windows SMP Client V1.01\smpd.exe

C:\Windows\system32\PnkBstrA.exe

C:\Program Files\Realtek\RTL8187 Wireless LAN Utility\RtlService.exe

C:\Program Files\Realtek\RTL8187 Wireless LAN Utility\RtWlan.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\taskhost.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\RtHDVCpl.exe

C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\nvraidservice.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Windows\tsnp2uvc.exe

C:\Program Files\ASUS\AASP\1.00.46\aaCenter.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Logitech\G930\G930.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Steam\Steam.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Common Files\Steam\SteamService.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\DllHost.exe

C:\Program Files\Trillian\trillian.exe

c:\program files\trillian\plugins\skypekit.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\notepad.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

.

============== Pseudo HJT Report ===============

.

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

uRun: [steam] "c:\program files\steam\steam.exe" -silent

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [skytel] Skytel.exe

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [basicsmssmenu] "c:\program files\seagate\basics\basics status\MaxMenuMgrBasics.exe"

mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"

mRun: [NVRaidService] c:\windows\system32\nvraidservice.exe

mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"

mRun: [tsnp2uvc] c:\windows\tsnp2uvc.exe

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"

mRun: [intelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"

mRun: [Logitech G930] c:\program files\logitech\g930\G930.exe

mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [Logitech Download Assistant] c:\windows\system32\rundll32.exe c:\windows\system32\LogiLDA.dll,LogiFetch

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\users\joe\appdata\roaming\micros~1\windows\startm~1\programs\startup\regist~1.lnk - c:\program files\ubisoft\il-2 sturmovik 1946\RegistrationReminder.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office11\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{AE68ADF7-B2F2-464C-AFCD-0733B1C7790E} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{AE68ADF7-B2F2-464C-AFCD-0733B1C7790E}\47364613130353 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{AE68ADF7-B2F2-464C-AFCD-0733B1C7790E}\C696E6B6379737 : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{CB967B9F-1DA9-4D63-9D8C-344A6A637406} : DHCPNameServer = 209.18.47.61 209.18.47.62

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\joe\appdata\roaming\mozilla\firefox\profiles\ht291nhk.default\

FF - prefs.js: browser.startup.homepage - www.google.com

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: c:\program files\microsoft\office live\npOLW.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll

FF - plugin: c:\program files\ubisoft\ubisoft game launcher\npuplaypc.dll

FF - plugin: c:\program files\ubisoft\ubisoft game launcher\npuplaypchub.dll

FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_169.dll

.

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, false

============= SERVICES / DRIVERS ===============

.

R1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2013-2-18 37352]

R1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;c:\windows\system32\drivers\RtlProt.sys [2009-3-18 25896]

R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-7-2 176128]

R2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2013-2-18 86752]

R2 AntiVirService;Avira Real-Time Protection;c:\program files\avira\antivir desktop\avguard.exe [2013-2-18 110816]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2013-2-18 84744]

R2 mpich2_smpd;MPICH2 Process Manager, Argonne National Lab;c:\program files\folding@home windows smp client v1.01\smpd.exe [2008-5-20 1135616]

R2 RealtekUSB;RealtekUSB;c:\program files\realtek\rtl8187 wireless lan utility\RtlService.exe [2009-3-18 36864]

R3 JME;JMicron Ethernet Adapter NDIS6.20 Driver;c:\windows\system32\drivers\JME.sys [2012-3-3 113680]

R3 LADF_BakerCOnly;BakerC Filter Driver;c:\windows\system32\drivers\ladfBakerCi386.sys [2011-3-18 378568]

R3 LADF_BakerROnly;BakerR Filter Driver;c:\windows\system32\drivers\ladfBakerRi386.sys [2011-3-18 312136]

R3 RTL8187;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2010-1-7 375808]

R3 seehcri;Sony Ericsson seehcri Device Driver;c:\windows\system32\drivers\seehcri.sys [2009-11-12 27632]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-1-8 161536]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-4-28 52224]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-4-14 1343400]

.

=============== Created Last 30 ================

.

2013-05-07 11:43:04 66656 ----a-w- c:\windows\system32\drivers\avnetflt.sys

2013-04-24 12:30:37 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-04-24 11:56:50 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 22:07:29 2347008 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 22:07:27 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 22:07:25 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 22:07:24 69632 ----a-w- c:\windows\system32\smss.exe

2013-04-10 22:07:24 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 22:07:24 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 22:07:21 3217408 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 22:07:20 36864 ----a-w- c:\windows\system32\tsgqec.dll

2013-04-10 22:07:20 131584 ----a-w- c:\windows\system32\aaclient.dll

.

==================== Find3M ====================

.

2013-04-19 12:11:43 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-19 12:11:43 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-19 00:50:10 22328 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys

2013-04-19 00:50:03 107832 ----a-w- c:\windows\system32\PnkBstrB.exe

2013-04-19 00:50:03 107832 ----a-w- c:\windows\system32\PnkBstrB.ex0

2013-04-04 19:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-28 00:23:24 84744 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2013-03-28 00:23:24 37352 ----a-w- c:\windows\system32\drivers\avkmgr.sys

2013-03-24 19:04:10 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-03-24 19:04:10 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-02-20 04:03:06 282296 ----a-w- c:\windows\system32\PnkBstrB.xtr

2013-02-12 04:48:31 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 03:32:45 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

============= FINISH: 18:32:25.32 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 11/1/2009 5:00:23 PM

System Uptime: 5/9/2013 7:04:21 AM (11 hours ago)

.

Motherboard: ASUSTeK Computer INC. | | P5N-D

Processor: Intel® Core2 Duo CPU E6850 @ 3.00GHz | Socket 775 | 3000/333mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 149 GiB total, 13.534 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP846: 5/8/2013 8:03:26 AM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.6)

Any Video Converter 3.3.7

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

Audacity 1.2.6

Audiosurf

Avira Free Antivirus

Battlefield: Bad Company™ 2

Belkin 54Mbps Wireless Network Adapter

Bonjour

Call of Duty® 4 - Modern Warfare 1.7 Patch

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center HydraVision Full

ccc-core-static

ccc-utility

CCC Help English

CCleaner

Compatibility Pack for the 2007 Office system

D3DX10

Deus Ex: Human Revolution

Deus Ex: Human Revolution - The Missing Link

Download Updater (AOL LLC)

Drive Manager

Fallout 3

Fallout 3 - Unofficial Fallout 3 Patch

Fallout Mod Manager 0.13.21

Folding@Home Windows SMP Client

Google Update Helper

iTunes

Java 7 Update 21

Java Auto Updater

Java 6 Update 33

Java 6 Update 6

JavaFX 2.1.1

JMicron Ethernet Adapter NDIS Driver

Kareo

Logitech G930

Malwarebytes Anti-Malware version 1.75.0.1300

Mass Effect

Microsoft .NET Framework 1.1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Games for Windows - LIVE Redistributable

Microsoft Games for Windows Marketplace

Microsoft IntelliPoint 8.2

Microsoft IntelliType Pro 8.2

Microsoft Office File Validation Add-In

Microsoft Office Live Add-in 1.5

Microsoft Office Standard Edition 2003

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

MobileMe Control Panel

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML4 Parser

Mumble 1.2.3

NVIDIA Drivers

NVIDIA PhysX

Oblivion - Horse Armor Pack

Oblivion - Knights of the Nine

Oblivion - Mehrunes Razor

Oblivion - Orrery

Oblivion - Spell Tomes

Oblivion - The Fighter's Stronghold

Oblivion - Thieves Den

Oblivion - Vile Lair

Oblivion - Wizard's Tower

Oblivion mod manager 1.1.12

OGA Notifier 2.0.0048.0

PAYDAY: The Heist

PowerDVD

PowerDVD Ultra

PunkBuster Services

QuickTime

Realtek High Definition Audio Driver

REALTEK RTL8187 Wireless LAN Driver and Utility

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Serious Sam 3 Bonus Content

Serious Sam 3 Editor

Skins

Skype™ 6.1

Source SDK Base

Source SDK Base 2007

SpeedFan (remove only)

Steam

Super Hexagon

System Requirements Lab

System Requirements Lab CYRI

Trillian

Ubisoft Game Launcher

Unofficial Oblivion Patch v3.2.0

Unofficial Shivering Isles Patch v1.4.0

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

USB Video Device

Viewpoint Media Player

VLC media player 2.0.3

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Player Firefox Plugin

Windows Mobile Device Updater Component

WinRAR archiver

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

5/9/2013 7:04:40 AM, Error: atikmdag [52236] - CPLIB :: General - Invalid Parameter

5/9/2013 7:04:40 AM, Error: atikmdag [43029] - Display is not active

5/6/2013 5:19:17 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

5/6/2013 5:19:17 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

.

==== End Of File ===========================

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  • Staff

Hello spyguy246

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

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AdwCleaner log follows:

# AdwCleaner v2.300 - Logfile created 05/09/2013 at 21:23:07

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)

# User : Joe - JOE-PC

# Boot Mode : Normal

# Running from : C:\Users\Joe\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll

File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt

File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll

File Deleted : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt

Folder Deleted : C:\Program Files\Common Files\Software Update Utility

Folder Deleted : C:\Program Files\Viewpoint

Folder Deleted : C:\ProgramData\Viewpoint

Folder Deleted : C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\ht291nhk.default\StumbleUpon

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary

Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController

Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}

Key Deleted : HKLM\Software\MetaStream

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components

\063A857434EDED11A893800002C0A966

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP

Key Deleted : HKLM\Software\Viewpoint

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\ht291nhk.default\prefs.js

C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\ht291nhk.default\user.js ... Deleted !

Deleted : user_pref("extensions.illimitux.ilx_pref_pt_veoh", true);

-\\ Google Chrome v [unable to get version]

File : C:\Users\Joe\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [3624 octets] - [09/05/2013 21:23:07]

########## EOF - C:\AdwCleaner[s1].txt - [3684 octets] ##########

JRT log follows:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x86

Ran by Joe on Thu 05/09/2013 at 21:26:43.51

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

~~~ Registry Keys

~~~ Files

Successfully deleted: [File] C:\eula.1028.txt

Successfully deleted: [File] C:\eula.1031.txt

Successfully deleted: [File] C:\eula.1033.txt

Successfully deleted: [File] C:\eula.1036.txt

Successfully deleted: [File] C:\eula.1040.txt

Successfully deleted: [File] C:\eula.1041.txt

Successfully deleted: [File] C:\eula.1042.txt

Successfully deleted: [File] C:\eula.2052.txt

Successfully deleted: [File] C:\install.res.1028.dll

Successfully deleted: [File] C:\install.res.1031.dll

Successfully deleted: [File] C:\install.res.1033.dll

Successfully deleted: [File] C:\install.res.1036.dll

Successfully deleted: [File] C:\install.res.1040.dll

Successfully deleted: [File] C:\install.res.1041.dll

Successfully deleted: [File] C:\install.res.1042.dll

Successfully deleted: [File] C:\install.res.2052.dll

Successfully deleted: [File] C:\install.res.3082.dll

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{041FF5B6-1BAC-4AF1-A7C0-AA339716E6EA}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{1FA796AA-D10C-4A65-A7AC-4D9596EC87DC}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{2EC0B3E1-FEBF-45EC-BCBC-61C9D13B3480}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{58E1DF70-1A65-415E-85C1-96BC56A02AA3}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{6DF5FDCE-FDE7-4309-A64B-679889453D7E}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{AE711094-2B25-4E2A-A35B-BB4504EE91F5}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{B125575E-AB8D-4A35-AFC8-FA859D8BE897}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{BC79859C-685D-447E-B262-231902AAC234}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{C2EBF022-1F32-469E-A704-B332E4F8C6DD}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{E81CFF31-B0DD-45F0-9AF4-F2C5F5BF8EA8}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{F028B18B-3217-4BB9-9EF1-4B8CDA8DEEBB}

Successfully deleted: [Empty Folder] C:\Users\Joe\appdata\local\{F04AB8EC-74A4-47B2-80BD-3836D852175E}

~~~ FireFox

Emptied folder: C:\Users\Joe\AppData\Roaming\mozilla\firefox\profiles\ht291nhk.default\minidumps [459 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Thu 05/09/2013 at 21:28:44.05

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The only other issue I have noticed since the initial startup is that when I tried to save my Avira scan log to the Desktop, I was given a message that "C:\windows\system32\config\systemprofile\Desktop refers to a location that is unavailable" etc. Not sure if this is related. This occurred prior to my post in this forum.

Other than this, I have not noticed any performance issues while the computer has been on. The restart after the AdwCleaner scan was normal with no boot failure.

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  • Staff

Hello spyguy246

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Combofix log follows:

ComboFix 13-05-09.01 - Joe 05/09/2013 23:33:02.1.2 - x86

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3327.2126 [GMT -5:00]

Running from: C:\Users\Joe\Desktop\ComboFix.exe

AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}

SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\Install.exe

C:\Users\Joe\AppData\Local\assembly\tmp

C:\Windows\system32\Install.bat

C:\Windows\system32\readme.rtf

C:\Windows\system32\URTTemp

C:\Windows\system32\URTTemp\regtlib.exe

((((((((((((((((((((((((( Files Created from 2013-04-10 to 2013-05-10 )))))))))))))))))))))))))))))))

2013-05-10 04:40:23 . 2013-05-10 04:40:23 -------- d-----w- C:\Users\Default\AppData\Local\temp

2013-05-10 02:26:36 . 2013-05-10 02:26:37 -------- d-----w- C:\Windows\ERUNT

2013-05-10 02:26:22 . 2013-05-10 02:26:24 -------- d-----w- C:\JRT

2013-05-07 11:43:04 . 2013-05-07 11:42:54 66656 ----a-w- C:\Windows\system32\drivers\avnetflt.sys

2013-04-24 12:30:37 . 2013-04-04 10:35:08 94112 ----a-w- C:\Windows\system32\WindowsAccessBridge.dll

2013-04-24 11:56:50 . 2013-04-12 13:45:29 1211752 ----a-w- C:\Windows\system32\drivers\ntfs.sys

2013-04-10 22:07:29 . 2013-03-01 03:09:59 2347008 ----a-w- C:\Windows\system32\win32k.sys

2013-04-10 22:07:27 . 2013-01-24 04:47:07 196328 ----a-w- C:\Windows\system32\drivers\fvevol.sys

2013-04-10 22:07:25 . 2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\system32\ntoskrnl.exe

2013-04-10 22:07:24 . 2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\system32\ntkrnlpa.exe

2013-04-10 22:07:24 . 2013-03-19 04:48:45 38912 ----a-w- C:\Windows\system32\csrsrv.dll

2013-04-10 22:07:24 . 2013-03-19 02:49:16 69632 ----a-w- C:\Windows\system32\smss.exe

2013-04-10 22:07:21 . 2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\system32\mstscax.dll

2013-04-10 22:07:20 . 2013-02-15 04:34:10 131584 ----a-w- C:\Windows\system32\aaclient.dll

2013-04-10 22:07:20 . 2013-02-15 03:25:51 36864 ----a-w- C:\Windows\system32\tsgqec.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2013-05-10 02:25:01 . 2010-06-24 16:33:56 22240 ----a-w- C:\ProgramData\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-19 12:11:43 . 2012-08-02 22:44:26 71048 ----a-w- C:\Windows\system32\FlashPlayerCPLApp.cpl

2013-04-19 12:11:43 . 2012-08-02 22:44:26 691592 ----a-w- C:\Windows\system32\FlashPlayerApp.exe

2013-04-19 00:50:10 . 2011-11-26 22:38:33 22328 ----a-w- C:\Windows\system32\drivers\PnkBstrK.sys

2013-04-19 00:50:03 . 2011-11-26 22:38:06 107832 ----a-w- C:\Windows\system32\PnkBstrB.exe

2013-04-19 00:50:03 . 2011-11-26 22:38:06 107832 ----a-w- C:\Windows\system32\PnkBstrB.ex0

2013-04-04 19:50:32 . 2008-11-21 21:42:02 22856 ----a-w- C:\Windows\system32\drivers\mbam.sys

2013-03-28 00:23:24 . 2013-02-18 15:30:57 84744 ----a-w- C:\Windows\system32\drivers\avgntflt.sys

2013-03-28 00:23:24 . 2013-02-18 15:30:57 37352 ----a-w- C:\Windows\system32\drivers\avkmgr.sys

2013-03-28 00:23:24 . 2013-02-18 15:30:57 135136 ----a-w- C:\Windows\system32\drivers\avipbb.sys

2013-03-24 19:04:10 . 2012-06-25 15:14:57 861088 ----a-w- C:\Windows\system32\npdeployJava1.dll

2013-03-24 19:04:10 . 2010-04-24 19:13:39 782240 ----a-w- C:\Windows\system32\deployJava1.dll

2013-02-20 04:03:06 . 2009-05-01 19:43:10 282296 ----a-w- C:\Windows\system32\PnkBstrB.xtr

2013-02-12 04:48:31 . 2013-03-13 18:43:27 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 . 2013-03-13 18:43:27 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 03:32:45 . 2013-03-14 22:22:37 15872 ----a-w- C:\Windows\system32\drivers\usb8023.sys

2013-04-12 02:24:12 . 2013-04-12 02:24:02 263064 ----a-w- C:\Program Files\mozilla firefox\components\browsercomps.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Steam"="C:\Program Files\Steam\steam.exe" [2013-05-03 23:35:30 1635752]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RtHDVCpl.exe" [2007-10-31 04:35:58 4702208]

"Skytel"="Skytel.exe" [2007-10-11 03:04:04 1826816]

"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 02:58:34 47392]

"basicsmssmenu"="C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe" [2007-10-09 21:21:06 169328]

"LanguageShortcut"="C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" [2007-03-15 02:01:52 54832]

"NVRaidService"="C:\Windows\system32\nvraidservice.exe" [2007-08-17 14:45:16 184864]

"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 02:01:30 71216]

"tsnp2uvc"="C:\Windows\tsnp2uvc.exe" [2007-07-12 00:18:54 237568]

"Adobe ARM"="C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 07:35:28 946352]

"APSDaemon"="C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 19:08:14 59720]

"itype"="c:\Program Files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 21:39:48 1313640]

"IntelliPoint"="c:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 20:56:42 1821576]

"Logitech G930"="C:\Program Files\Logitech\G930\G930.exe" [2011-03-23 17:42:52 1516888]

"Zune Launcher"="c:\Program Files\Zune\ZuneLauncher.exe" [2011-08-05 18:29:56 159456]

"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2012-10-25 09:12:14 421888]

"Logitech Download Assistant"="C:\Windows\System32\LogiLDA.dll" [2012-09-20 22:02:06 1425208]

"avgnt"="C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" [2013-05-07 11:42:28 345312]

"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2013-02-20 18:35:28 152392]

"SunJavaUpdateSched"="C:\Program Files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 12:32:50 253816]

C:\Users\Joe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Registration IL-2 Sturmovik 1946.LNK - C:\Program Files\Ubisoft\IL-2 Sturmovik 1946\RegistrationReminder.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"aux2"=wdmaud.sys

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\setup\disabledrunkeys]

"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

R2 mpich2_smpd;MPICH2 Process Manager, Argonne National Lab;C:\Program Files\Folding@Home Windows SMP Client V1.01\smpd.exe [x]

R2 SkypeUpdate;Skype Updater;C:\Program Files\Skype\Updater\Updater.exe [x]

R3 dc3d;MS Hardware Device Detection Driver (USB);C:\Windows\system32\DRIVERS\dc3d.sys [x]

R3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe [x]

S0 sptd;sptd;C:\Windows\System32\Drivers\sptd.sys [x]

S1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys [x]

S1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;C:\Windows\system32\DRIVERS\rtlprot.sys [x]

S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe [x]

S2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files\Avira\AntiVir Desktop\sched.exe [x]

S2 RealtekUSB;RealtekUSB;C:\Program Files\Realtek\RTL8187 Wireless LAN Utility\RtlService.exe [x]

S3 JME;JMicron Ethernet Adapter NDIS6.20 Driver;C:\Windows\system32\DRIVERS\JME.sys [x]

S3 LADF_BakerCOnly;BakerC Filter Driver;C:\Windows\system32\DRIVERS\ladfBakerCi386.sys [x]

S3 LADF_BakerROnly;BakerR Filter Driver;C:\Windows\system32\DRIVERS\ladfBakerRi386.sys [x]

S3 RTL8187;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\Windows\system32\DRIVERS\RTL8187.sys [x]

S3 seehcri;Sony Ericsson seehcri Device Driver;C:\Windows\system32\DRIVERS\seehcri.sys [x]

--- Other Services/Drivers In Memory ---

*Deregistered* - pavboot

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

Contents of the 'Scheduled Tasks' folder

2013-05-10 C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-07-14 04:30:32 . 2011-07-14 04:30:29]

2013-05-10 C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-07-14 04:30:32 . 2011-07-14 04:30:29]

------- Supplementary Scan -------

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000

Trusted Zone: intuit.com\ttlc

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\ht291nhk.default\

FF - prefs.js: browser.startup.homepage - www.google.com

- - - - ORPHANS REMOVED - - - -

AddRemove-{75D84EF7-0D8C-4e70-B3FA-7B42A5D4E0EB} - C:\Program Files\Common Files\BioWare\Uninstall Mass Effect 2.exe

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\{95808DC4-FA4A-4C74-92FE-5B863F82066B}]

"ImagePath"="\??\C:\Program Files\CyberLink\PowerDVD\000.fcl"

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]

@Denied: (2) (LocalSystem)

"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,

1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7

"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,

94,30,02,d1,0f,f1,da,12,24,73,56,27,d2

"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,

df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd

"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,

fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17

"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,

b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]

@Denied: (2) (LocalSystem)

"Timestamp"=hex:c0,46,f7,4c,64,5f,cc,01

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

@Denied: (2) (LocalSystem)

"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a3,55,19,1e,50,3b,91,4f,b0,fc,3f,\

"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a3,55,19,1e,50,3b,91,4f,b0,fc,3f,\

[HKEY_USERS\S-1-5-21-1543331814-3164807734-2879093626-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]

"??"=hex:14,8c,a6,59,c7,e1,2e,ce,76,98,6e,11,6d,32,16,98,8c,2e,1c,c6,cf,43,2e,

93,5a,99,c4,c4,f7,73,ec,05,8c,33,c0,ee,ec,db,c0,f8,74,ed,5e,74,26,ba,f4,05,\

"??"=hex:d0,97,e3,8f,e5,d5,b1,67,e9,cf,d5,0a,33,00,7d,a5

[HKEY_USERS\S-1-5-21-1543331814-3164807734-2879093626-1000\Software\SecuROM\License information*]

"datasecu"=hex:a6,36,cd,8c,81,4b,d0,f2,52,1f,50,0f,63,81,6c,d8,34,f6,2f,dd,16,

28,de,66,7c,5f,f5,60,08,01,d8,09,11,f0,83,8b,b9,59,a6,e7,9d,a1,b3,f5,cf,cf,\

"rkeysecu"=hex:b5,79,6f,78,91,db,ae,d4,72,98,90,1b,12,97,39,73

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

Completion time: 2013-05-09 23:41:44

ComboFix-quarantined-files.txt 2013-05-10 04:41:44

Pre-Run: 14,292,328,448 bytes free

Post-Run: 14,072,426,496 bytes free

- - End Of File - - 78EC8AEDFC34F4A602CDEF36DF5A6302

I had to leave my computer while the program was running, but it was finished when I returned with no indication that there had been any issues.

The only noticeable (minor) changes have been that when reopening Firefox, it brought up the dialogue box to make Firefox the default browser; there are also a couple icons missing from the Hidden Icons list on the taskbar, but I can still access those programs without a problem.

Other than these differences, the computer seems to be working fine.

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  • Staff

Hello spyguy246

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Report from Combofix follows:

ComboFix 13-05-10.01 - Joe 05/10/2013 6:41:41.2.2 - x86

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3327.1598 [GMT -5:00]

Running from: C:\Users\Joe\Desktop\ComboFix.exe

Command switches used :: C:\Users\Joe\Desktop\CFScript.txt

AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}

SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Resident AV is active

((((((((((((((((((((((((( Files Created from 2013-04-10 to 2013-05-10 )))))))))))))))))))))))))))))))

2013-05-10 11:47:32 . 2013-05-10 11:47:32 -------- d-----w- C:\Users\Default\AppData\Local\temp

2013-05-10 11:38:05 . 2013-04-17 11:31:44 6906960 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{A47717BC-8FAB-4267-886B-0387F991E335}\mpengine.dll

2013-05-10 02:26:36 . 2013-05-10 02:26:37 -------- d-----w- C:\Windows\ERUNT

2013-05-10 02:26:22 . 2013-05-10 02:26:24 -------- d-----w- C:\JRT

2013-05-07 11:43:04 . 2013-05-07 11:42:54 66656 ----a-w- C:\Windows\system32\drivers\avnetflt.sys

2013-04-24 12:30:37 . 2013-04-04 10:35:08 94112 ----a-w- C:\Windows\system32\WindowsAccessBridge.dll

2013-04-24 11:56:50 . 2013-04-12 13:45:29 1211752 ----a-w- C:\Windows\system32\drivers\ntfs.sys

2013-04-10 22:07:29 . 2013-03-01 03:09:59 2347008 ----a-w- C:\Windows\system32\win32k.sys

2013-04-10 22:07:27 . 2013-01-24 04:47:07 196328 ----a-w- C:\Windows\system32\drivers\fvevol.sys

2013-04-10 22:07:25 . 2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\system32\ntoskrnl.exe

2013-04-10 22:07:24 . 2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\system32\ntkrnlpa.exe

2013-04-10 22:07:24 . 2013-03-19 04:48:45 38912 ----a-w- C:\Windows\system32\csrsrv.dll

2013-04-10 22:07:24 . 2013-03-19 02:49:16 69632 ----a-w- C:\Windows\system32\smss.exe

2013-04-10 22:07:21 . 2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\system32\mstscax.dll

2013-04-10 22:07:20 . 2013-02-15 04:34:10 131584 ----a-w- C:\Windows\system32\aaclient.dll

2013-04-10 22:07:20 . 2013-02-15 03:25:51 36864 ----a-w- C:\Windows\system32\tsgqec.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2013-05-10 02:25:01 . 2010-06-24 16:33:56 22240 ----a-w- C:\ProgramData\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-05-02 07:06:08 . 2009-10-02 22:19:04 238872 ------w- C:\Windows\system32\MpSigStub.exe

2013-04-19 12:11:43 . 2012-08-02 22:44:26 71048 ----a-w- C:\Windows\system32\FlashPlayerCPLApp.cpl

2013-04-19 12:11:43 . 2012-08-02 22:44:26 691592 ----a-w- C:\Windows\system32\FlashPlayerApp.exe

2013-04-19 00:50:10 . 2011-11-26 22:38:33 22328 ----a-w- C:\Windows\system32\drivers\PnkBstrK.sys

2013-04-19 00:50:03 . 2011-11-26 22:38:06 107832 ----a-w- C:\Windows\system32\PnkBstrB.exe

2013-04-19 00:50:03 . 2011-11-26 22:38:06 107832 ----a-w- C:\Windows\system32\PnkBstrB.ex0

2013-04-04 19:50:32 . 2008-11-21 21:42:02 22856 ----a-w- C:\Windows\system32\drivers\mbam.sys

2013-03-28 00:23:24 . 2013-02-18 15:30:57 84744 ----a-w- C:\Windows\system32\drivers\avgntflt.sys

2013-03-28 00:23:24 . 2013-02-18 15:30:57 37352 ----a-w- C:\Windows\system32\drivers\avkmgr.sys

2013-03-28 00:23:24 . 2013-02-18 15:30:57 135136 ----a-w- C:\Windows\system32\drivers\avipbb.sys

2013-03-24 19:04:10 . 2012-06-25 15:14:57 861088 ----a-w- C:\Windows\system32\npdeployJava1.dll

2013-03-24 19:04:10 . 2010-04-24 19:13:39 782240 ----a-w- C:\Windows\system32\deployJava1.dll

2013-02-20 04:03:06 . 2009-05-01 19:43:10 282296 ----a-w- C:\Windows\system32\PnkBstrB.xtr

2013-02-12 04:48:31 . 2013-03-13 18:43:27 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 . 2013-03-13 18:43:27 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 03:32:45 . 2013-03-14 22:22:37 15872 ----a-w- C:\Windows\system32\drivers\usb8023.sys

2013-04-12 02:24:12 . 2013-04-12 02:24:02 263064 ----a-w- C:\Program Files\mozilla firefox\components\browsercomps.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Steam"="C:\Program Files\Steam\steam.exe" [2013-05-03 23:35:30 1635752]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="RtHDVCpl.exe" [2007-10-31 04:35:58 4702208]

"Skytel"="Skytel.exe" [2007-10-11 03:04:04 1826816]

"AppleSyncNotifier"="C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-03-17 02:58:34 47392]

"basicsmssmenu"="C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe" [2007-10-09 21:21:06 169328]

"LanguageShortcut"="C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" [2007-03-15 02:01:52 54832]

"NVRaidService"="C:\Windows\system32\nvraidservice.exe" [2007-08-17 14:45:16 184864]

"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-15 02:01:30 71216]

"tsnp2uvc"="C:\Windows\tsnp2uvc.exe" [2007-07-12 00:18:54 237568]

"Adobe ARM"="C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 07:35:28 946352]

"APSDaemon"="C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 19:08:14 59720]

"itype"="c:\Program Files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 21:39:48 1313640]

"IntelliPoint"="c:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 20:56:42 1821576]

"Logitech G930"="C:\Program Files\Logitech\G930\G930.exe" [2011-03-23 17:42:52 1516888]

"Zune Launcher"="c:\Program Files\Zune\ZuneLauncher.exe" [2011-08-05 18:29:56 159456]

"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2012-10-25 09:12:14 421888]

"Logitech Download Assistant"="C:\Windows\System32\LogiLDA.dll" [2012-09-20 22:02:06 1425208]

"avgnt"="C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" [2013-05-07 11:42:28 345312]

"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2013-02-20 18:35:28 152392]

"SunJavaUpdateSched"="C:\Program Files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 12:32:50 253816]

C:\Users\Joe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Registration IL-2 Sturmovik 1946.LNK - C:\Program Files\Ubisoft\IL-2 Sturmovik 1946\RegistrationReminder.exe [N/A]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"aux2"=wdmaud.sys

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\setup\disabledrunkeys]

"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

R2 mpich2_smpd;MPICH2 Process Manager, Argonne National Lab;C:\Program Files\Folding@Home Windows SMP Client V1.01\smpd.exe [x]

R2 SkypeUpdate;Skype Updater;C:\Program Files\Skype\Updater\Updater.exe [x]

R3 dc3d;MS Hardware Device Detection Driver (USB);C:\Windows\system32\DRIVERS\dc3d.sys [x]

R3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe [x]

S0 sptd;sptd;C:\Windows\System32\Drivers\sptd.sys [x]

S1 avkmgr;avkmgr;C:\Windows\system32\DRIVERS\avkmgr.sys [x]

S1 RtlProt;Realtke RtlProt WLAN Utility Protocol Driver;C:\Windows\system32\DRIVERS\rtlprot.sys [x]

S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe [x]

S2 AntiVirSchedulerService;Avira Scheduler;C:\Program Files\Avira\AntiVir Desktop\sched.exe [x]

S2 RealtekUSB;RealtekUSB;C:\Program Files\Realtek\RTL8187 Wireless LAN Utility\RtlService.exe [x]

S3 JME;JMicron Ethernet Adapter NDIS6.20 Driver;C:\Windows\system32\DRIVERS\JME.sys [x]

S3 LADF_BakerCOnly;BakerC Filter Driver;C:\Windows\system32\DRIVERS\ladfBakerCi386.sys [x]

S3 LADF_BakerROnly;BakerR Filter Driver;C:\Windows\system32\DRIVERS\ladfBakerRi386.sys [x]

S3 RTL8187;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\Windows\system32\DRIVERS\RTL8187.sys [x]

S3 seehcri;Sony Ericsson seehcri Device Driver;C:\Windows\system32\DRIVERS\seehcri.sys [x]

--- Other Services/Drivers In Memory ---

*Deregistered* - pavboot

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

Contents of the 'Scheduled Tasks' folder

2013-05-10 C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-07-14 04:30:32 . 2011-07-14 04:30:29]

2013-05-10 C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-07-14 04:30:32 . 2011-07-14 04:30:29]

------- Supplementary Scan -------

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000

Trusted Zone: intuit.com\ttlc

TCP: DhcpNameServer = 192.168.1.1

FF - ProfilePath - C:\Users\Joe\AppData\Roaming\Mozilla\Firefox\Profiles\ht291nhk.default\

FF - prefs.js: browser.startup.homepage - www.google.com

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\{95808DC4-FA4A-4C74-92FE-5B863F82066B}]

"ImagePath"="\??\C:\Program Files\CyberLink\PowerDVD\000.fcl"

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]

@Denied: (2) (LocalSystem)

"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,

1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7

"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,

94,30,02,d1,0f,f1,da,12,24,73,56,27,d2

"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,

df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd

"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,

fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17

"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,

b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]

@Denied: (2) (LocalSystem)

"Timestamp"=hex:c0,46,f7,4c,64,5f,cc,01

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

@Denied: (2) (LocalSystem)

"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a3,55,19,1e,50,3b,91,4f,b0,fc,3f,\

"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a3,55,19,1e,50,3b,91,4f,b0,fc,3f,\

[HKEY_USERS\S-1-5-21-1543331814-3164807734-2879093626-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]

"??"=hex:14,8c,a6,59,c7,e1,2e,ce,76,98,6e,11,6d,32,16,98,8c,2e,1c,c6,cf,43,2e,

93,5a,99,c4,c4,f7,73,ec,05,8c,33,c0,ee,ec,db,c0,f8,74,ed,5e,74,26,ba,f4,05,\

"??"=hex:d0,97,e3,8f,e5,d5,b1,67,e9,cf,d5,0a,33,00,7d,a5

[HKEY_USERS\S-1-5-21-1543331814-3164807734-2879093626-1000\Software\SecuROM\License information*]

"datasecu"=hex:a6,36,cd,8c,81,4b,d0,f2,52,1f,50,0f,63,81,6c,d8,34,f6,2f,dd,16,

28,de,66,7c,5f,f5,60,08,01,d8,09,11,f0,83,8b,b9,59,a6,e7,9d,a1,b3,f5,cf,cf,\

"rkeysecu"=hex:b5,79,6f,78,91,db,ae,d4,72,98,90,1b,12,97,39,73

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

Completion time: 2013-05-10 06:48:42

ComboFix-quarantined-files.txt 2013-05-10 11:48:42

ComboFix2.txt 2013-05-10 04:41:44

Pre-Run: 14,997,573,632 bytes free

Post-Run: 14,837,067,776 bytes free

- - End Of File - - 34D8DA983678EBCC44DB726E63D3F2C1

No problems to speak of with the computer during the scan. I did notice that some of the previously missing icons in the taskbar are now visible.

The computer still seems to be working fine.

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.6)
      Java 7 Update 21
      Java™ 6 Update 33
      Java™ 6 Update 6
      JavaFX 2.1.1

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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I was unable to uninstall any of the mentioned programs via Add/Remove Programs. I received the following error messages:

For Adobe Reader X:

"Error 2203.Database: C:\Windows\Installer\432fc7e.ipi. Cannot open database file. System error -2147287035."

For Java 7 Update 21:

"Internal Error 2203. C:\Windows\Installer\432fc80.ipi. -2147287035"

For Java 6 Update 6:

"Internal Error 2203. C:\Windows\Installer\432fc83.ipi. -2147287035"

For Java 6 Update 33:

"Internal Error 2203. C:\Windows\Installer\432fc86.ipi. -2147287035"

For JavaFX 2.1.1:

"Internal Error 2203. C:\Windows\Installer\432fc88.ipi. -2147287035"

I was also unable to download Revo Uninstaller Free through the provided link. Clicking on the link brings up the following error message:

"C:\Users\Joe\AppData\Local\Temp could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location."

I have not proceeded with any subsequent steps after these attempts failed.

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  • Staff

I want you to try this and see if it fixes that error

Download Windows Repair (all in one) from here.

Install the program then run

Go to step 3 and allow it to run SFC

waio%20step3.JPG

On the start repairs tab click start

waiostart%20rep.JPG

Select the following items and tick restart system when finished

Reset Registry Permissions

Reset File Permissions

Register System Files

Repair WMI

Repair Windows Firewall

Repair Internet Explorer

Repair Hosts File

Remove Policies Set By Infections

Repair Missing Start menu Icons

Repair Icons

Repair Winsock & DNS Cache

Remove Temp Files

Repair Proxy Settings

Unhide Non System Files

Repair Windows Updates

Set windows Services To Default

Repair MSI (windows Installer)

Repair File Associations

Repair windows Safe mode

After that come back and tell me if that has made a difference.

Gringo

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When I go to System Restore, it lists the following options:

Date and Time: 5/10/2013 5:03:35 PM Description: Removed JavaFX 2.1.1 Type: Uninstall

Date and Time: 5/10/2013 5:02:29 PM Description: Removed Java 6 Update 33 Type: Uninstall

Date and Time: 5/10/2013 5:01:25 PM Description: Removed Java 6 Update 6 Type: Uninstall

Date and Time: 5/10/2013 5:00:06 PM Description: Removed Java 7 Update 21 Type: Uninstall

Date and Time: 5/10/2013 4:58:07 PM Description: Removed Adobe Reader X (10.1.6) Type: Uninstall

Date and Time: 5/10/2013 6:37:46 AM Description: Windows Update Type: Critical Update

Clicking on the checkbox for "Show More Restore Points" doesn't show any additional restore points.

Will the last one at 6:30 AM be sufficient?

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I was able to uninstall those programs.

I also installed Adobe Reader XI and ran CCleaner as instructed.

MBAM report follows:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.11.01

Windows 7 Service Pack 1 x86 NTFS

Internet Explorer 10.0.9200.16540

Joe :: JOE-PC [administrator]

5/10/2013 10:29:20 PM

mbam-log-2013-05-10 (22-29-20).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 213524

Time elapsed: 7 minute(s), 7 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

HijackThis report follows:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:38:11 PM, on 5/10/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v10.0 (10.00.9200.16537)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe

C:\Windows\System32\nvraidservice.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Windows\tsnp2uvc.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Logitech\G930\G930.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Program Files\Steam\Steam.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\ASUS\AASP\1.00.46\aaCenter.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trillian\trillian.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

c:\program files\trillian\plugins\skypekit.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\notepad.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Joe\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [skytel] Skytel.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"

O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"

O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\..\Run: [tsnp2uvc] C:\Windows\tsnp2uvc.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [itype] "c:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [Logitech G930] C:\Program Files\Logitech\G930\G930.exe

O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run: [steam] "C:\Program Files\Steam\steam.exe" -silent

O4 - Startup: Registration IL-2 Sturmovik 1946.LNK = C:\Program Files\Ubisoft\IL-2 Sturmovik 1946\RegistrationReminder.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\OFFICE11\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe

O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: MPICH2 Process Manager, Argonne National Lab (mpich2_smpd) - Unknown owner - C:\Program Files\Folding@Home Windows SMP Client V1.01\smpd.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: RealtekUSB - Realtek - C:\Program Files\Realtek\RTL8187 Wireless LAN Utility\RtlService.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--

End of file - 7679 bytes

The only problem I have noticed so far is that I cannot turn on Avira Real-Time Protection after the system restore. When I attempt to do so, I get a box asking if I want to allow the program to make changes to my computer...I click Yes, my mouse turns into the loading icon, and then it stops.

When I go into Avira, it says that my computer is not secure and that 2 services are not working correctly: real time protection and the updater. I am able to run the updater and it updates as normal, but Avira still shows the last update date in red even though the date has changed to reflect the latest update.

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  • Staff

Greetings

If you do not get Avira working them uninstall it and reinstall it

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [skytel] Skytel.exe
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"
      O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
      O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
      O4 - HKLM\..\Run: [tsnp2uvc] C:\Windows\tsnp2uvc.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
      O4 - HKLM\..\Run: [Logitech G930] C:\Program Files\Logitech\G930\G930.exe
      O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [steam] "C:\Program Files\Steam\steam.exe" -silent
      O4 - Startup: Registration IL-2 Sturmovik 1946.LNK = C:\Program Files\Ubisoft\IL-2 Sturmovik 1946\RegistrationReminder.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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ESET scan log follows:

C:\Program Files\Avira\AntiVir Desktop\apnic.dll a variant of Win32/Bundled.Toolbar.Ask application

C:\Program Files\Avira\AntiVir Desktop\apntoolbarinstaller.exe a variant of Win32/Bundled.Toolbar.Ask application

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JYVJ1NA0\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SLWLKJDO\ApnIC[1].0 a variant of Win32/Bundled.Toolbar.Ask application

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  • Staff

Hello spyguy246

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    rd /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JYVJ1NA0\"
    rd /s /q "C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SLWLKJDO\"
    del %0


  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Ok, I have run the bat file as described.

I tried to uninstall ComboFix, but it tells me that Windows cannot find it. After I had finished with ComboFix, AdwCleaner, and the rest, including the txt files I pasted as replies, I put them in a blank folder on the desktop so as not to have too much clutter. This file is not visible on the desktop anymore. However, I can see it if I go to My Computer and select Desktop.

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