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iexplore.exe virus, multiple instances, redirection

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I'm having issues with the iexplore.exe virus. There are usually 2-4 instances of iexplore.exe running in my task mngr processes. Sometimes, they close out/terminate only to reappear again in <30 minutes. Although I don't get redirection issues that much anymore (happened a few times in the past 2 days), I am very confident that this virus still remains on my computer.

When I scanned my computer with MBAM yesterday, I was able to pick up a trojan and immediately deleted it; then restarted my computer. However, beginning today (5-8-13) instances of iexplore.exe kept popping up. I was hoping to tackle this problem on my own as I have done so for viruses in the past, but it seems as though a simple virus scan will not suffice as mbam (quick and full scans), MSE (quick and full scans), and SAS do not detect viruses. But again, I feel very confident that there is a virus/trojan.

I would greatly appreciate someone walking me thru the thorough process of removing this virus.



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  • Staff

Hello urgetopurge

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.


Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.


Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.


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# AdwCleaner v2.300 - Logfile created 05/09/2013 at 03:17:55

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : yes - yes-PC

# Boot Mode : Normal

# Running from : C:\Users\yes\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Partner

***** [Registry] *****

Key Deleted : HKCU\Software\InstallCore

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16447

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

File : C:\Users\yes\AppData\Roaming\Mozilla\Firefox\Profiles\mmbslohz.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\yes\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.


AdwCleaner[s1].txt - [1008 octets] - [09/05/2013 03:17:55]

########## EOF - C:\AdwCleaner[s1].txt - [1068 octets] ##########


Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by yes on Thu 05/09/2013 at 3:29:16.81


~~~ Services

~~~ Registry Values

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

Val Name Type Value Data

======== ==== ==========

Piriform REG_SZ Rundll32.exe C:\Users\yes\AppData\Local\Piriform\ygwrirxy.dll,jnbziwdv

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{241EDB84-3E64-4561-9C30-E513C7162E98}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{3EBF30C0-F970-4030-9F44-CF2175C7B8B3}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{4833E221-71D5-4207-B421-B08C57CEEFE6}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{73385F12-AD61-4743-AD2A-051A955C8E0B}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{796FCB68-5889-4F1B-B292-29FC1A645AAE}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{86838313-2AEF-431C-9A31-422111DE87CC}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{8AEEBBDA-F3A5-44DE-B758-7487E6F1B653}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{9426C112-4136-44C0-BD20-4AC78C1D3973}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{9F098800-D30C-4734-A480-8A83B6EA0DD5}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{BCD3A5B4-DE30-480B-B540-8212B12E4910}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{C76C9408-F3DF-4436-897B-CCFCE8A27224}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{EF921E66-9298-45C7-8125-AA030CB787ED}

Successfully deleted: [Empty Folder] C:\Users\yes\appdata\local\{F8846420-00AA-4EF9-82DD-BA04256AF372}

~~~ FireFox

Successfully deleted: [File] "C:\Users\yes\AppData\Roaming\mozilla\firefox\profiles\mmbslohz.default\extensions\isreaditlater@ideashower.com.xpi"

Successfully deleted the following from C:\Users\yes\AppData\Roaming\mozilla\firefox\profiles\mmbslohz.default\prefs.js

user_pref("extensions.lastpass.loginpws", "------------------

Emptied folder: C:\Users\yes\AppData\Roaming\mozilla\firefox\profiles\mmbslohz.default\minidumps [185 files]

~~~ Event Viewer Logs were cleared


Scan was completed on Thu 05/09/2013 at 3:32:22.32

End of JRT log


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Hello urgetopurge

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?


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ComboFix 13-05-08.02 - yes 05/09/2013 3:47.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8056.6409 [GMT -4:00]

Running from: c:\users\yes\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}



((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))







((((((((((((((((((((((((( Files Created from 2013-04-09 to 2013-05-09 )))))))))))))))))))))))))))))))



2013-05-09 07:51 . 2013-05-09 07:51 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-09 07:29 . 2013-05-09 07:29 -------- d-----w- c:\windows\ERUNT

2013-05-09 07:29 . 2013-05-09 07:29 -------- d-----w- C:\JRT

2013-05-09 04:39 . 2013-05-09 04:39 36168 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2013-05-09 01:53 . 2013-04-10 00:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4962ECDA-F616-4A48-ACB7-5A00868A54E0}\mpengine.dll

2013-05-08 00:51 . 2013-05-09 06:04 -------- d-----w- c:\users\yes\AppData\Local\Piriform

2013-05-07 22:23 . 2013-05-07 22:34 -------- d-----w- c:\program files (x86)\Diablo III (2)

2013-04-27 00:00 . 2013-04-27 00:00 -------- d-----w- c:\users\yes\AppData\Local\GVNotifierWPF

2013-04-26 23:59 . 2013-04-27 00:08 -------- d-----w- c:\users\yes\AppData\Local\Deployment

2013-04-22 01:38 . 2013-04-22 01:38 -------- d-----w- c:\users\yes\AppData\Local\Dolphe

2013-04-19 12:51 . 2013-04-19 12:51 -------- d-----w- C:\Sounds

2013-04-19 12:50 . 2013-04-19 12:50 -------- d-----w- c:\users\yes\AppData\Local\FindersKeepers




(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2013-05-02 15:29 . 2010-11-21 03:27 278800 ------w- c:\windows\system32\MpSigStub.exe

2013-04-29 02:07 . 2013-04-03 17:36 135736 ----a-w- c:\windows\system32\vpncmd.exe

2013-04-03 17:40 . 2013-04-03 17:40 28768 ----a-w- c:\windows\system32\drivers\Neo_0018.sys

2013-03-26 01:47 . 2012-12-29 20:03 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-26 01:47 . 2012-12-29 20:03 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown






2012-12-29 13:55 611328 ----a-w- c:\program files\Classic Shell\ClassicExplorer32.dll



"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]

"IDMan"="c:\program files (x86)\Internet Download Manager\IDMan.exe" [2012-08-29 3519936]

"Piriform"="c:\users\yes\AppData\Local\Piriform\ygwrirxy.dll" [2013-05-08 750592]



"USB3MON"="c:\program files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe" [2012-01-27 291608]

"Lenovo EasyCamera_Monitor"="c:\program files (x86)\Lenovo EasyCamera\monitor.exe" [2012-02-06 258936]

"Dolby Home Theater v4"="c:\program files (x86)\Dolby Home Theater v4\pcee4.exe" [2011-06-01 506712]

"MuteSync"="c:\program files (x86)\Lenovo\Lenovo MuteSync\MuteSync.exe" [2012-02-04 343040]

"UpdateP2GShortCut"="c:\program files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe" [2010-07-26 222504]

"UpdatePRCShortCut"="c:\program files\Lenovo\OneKey App\OneKey Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-13 222504]

"CAPOSD"="c:\progra~2\Lenovo\LENOVO~2\CAPOSD.exe" [2012-02-09 1876992]

"Everything"="c:\program files (x86)\Everything\Everything.exe" [2009-03-13 602624]


c:\users\yes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Fences.lnk - c:\program files (x86)\Stardock\Fences\Fences.exe [2012-10-29 4017368]



"ConsentPromptBehaviorAdmin"= 0 (0x0)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableLUA"= 0 (0x0)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)



Notification Packages REG_MULTI_SZ scecli c:\program files\Lenovo\Bluetooth Software\BtwProximityCP.dll








R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 lxeeCATSCustConnectService;lxeeCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxeeserv.exe [2010-04-14 45736]

R2 NSDSvc;Fast boot service of lenovo;c:\windows\System32\NSDSvc.exe [2011-12-24 120160]

R2 SEVPNCLIENT;SoftEther VPN Client;c:\program files\SoftEther VPN Client\vpnclient_x64.exe [2013-04-29 4287544]

R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;c:\windows\system32\drivers\bcbtums.sys [2012-02-02 134696]

R3 btwampfl;btwampfl Bluetooth filter driver;c:\windows\system32\drivers\btwampfl.sys [2012-02-02 615976]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2012-02-02 39976]

R3 IDMWFP;IDMWFP;c:\windows\system32\DRIVERS\idmwfp.sys [2012-08-02 158944]

R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2012-01-27 34200]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-05-09 36168]

R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-08 273168]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2012-03-26 291696]

R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [2009-12-30 31800]

R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUVStor.sys [2011-10-24 313960]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-08-05 1255736]

R3 wdmirror;wdmirror;c:\windows\system32\DRIVERS\WDMirror.sys [x]

R3 wsvd;wsvd;c:\windows\system32\DRIVERS\wsvd.sys [2009-07-21 121840]

R4 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-01-08 161536]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 fbfmon;fbfmon;c:\windows\system32\drivers\fbfmon.sys [2012-05-06 57952]

S0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;c:\windows\system32\DRIVERS\iusb3hcs.sys [2012-01-27 16152]

S0 LHDmgr;LHDmgr;c:\windows\System32\DRIVERS\LhdX64.sys [2012-08-15 39008]

S0 NSD;NSD;c:\windows\system32\drivers\nsd.sys [2011-12-24 24160]

S1 BPntDrv;BPntDrv;c:\windows\system32\drivers\BPntDrv.sys [2012-05-06 13408]

S1 Nsdfltr;Nsdfltr;c:\windows\system32\drivers\Nsdfltr.sys [2011-12-22 59488]

S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe [2012-02-03 628448]

S2 Intel® ME Service;Intel® ME Service;c:\program files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-02-08 128280]

S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [2012-02-08 161560]

S2 lxee_device;lxee_device;c:\windows\system32\lxeecoms.exe [2010-04-14 1052328]

S2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2012-03-21 98688]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-02-08 363800]

S2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;c:\program files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-08 594704]

S3 ACPIVPC;Lenovo Virtual Power Controller Driver;c:\windows\system32\DRIVERS\AcpiVpc.sys [2012-05-06 30816]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2011-01-29 31088]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2011-12-06 331264]

S3 iusb3hub;Intel® USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\iusb3hub.sys [2012-01-27 356120]

S3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;c:\windows\system32\DRIVERS\iusb3xhc.sys [2012-01-27 787736]

S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2012-01-27 25496]

S3 Neo_VPN;VPN Client Device Driver - VPN;c:\windows\system32\DRIVERS\Neo_0018.sys [2013-04-03 28768]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-08-23 565352]

S3 SPUVCbv;SPUVCb Driver Service;c:\windows\system32\Drivers\usbvideo.sys [2010-11-21 184960]



[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-05-08 09:24 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe


Contents of the 'Scheduled Tasks' folder


2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-06 07:19]


2013-03-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-05-06 07:19]


2012-08-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-39422190-2143983193-1838802429-1000Core.job

- c:\users\yes\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-05 20:59]


2012-08-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-39422190-2143983193-1838802429-1000UA.job

- c:\users\yes\AppData\Local\Google\Update\GoogleUpdate.exe [2012-08-05 20:59]



--------- X64 Entries -----------



[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]



2012-10-02 00:47 2322576 ----a-w- c:\progra~1\MICROS~3\Office15\GROOVEEX.DLL


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]



2012-10-02 00:47 2322576 ----a-w- c:\progra~1\MICROS~3\Office15\GROOVEEX.DLL


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]



2012-10-02 00:47 2322576 ----a-w- c:\progra~1\MICROS~3\Office15\GROOVEEX.DLL


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IDM Shell Extension]



2012-02-08 00:49 23432 ----a-w- c:\program files (x86)\Internet Download Manager\IDMShellExt64.dll





2012-12-29 13:56 741888 ----a-w- c:\program files\Classic Shell\ClassicExplorer64.dll



"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-01-31 12446824]

"RtHDVBg_Dolby"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-11-15 1156712]

"OnekeyStudio"="c:\program files (x86)\Lenovo\Onekey Theater\OnekeyStudio.exe" [2012-05-06 789856]

"UpdatePRCShortCut"="c:\program files\Lenovo\OneKey App\OneKey Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-13 222504]

"Lenovo EE Boot Optimizer"="c:\program files (x86)\Lenovo\Boot Optimizer\PopWnd.exe" [2012-05-06 206176]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-03-20 170264]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-03-20 398616]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-03-20 439064]

"Energy Management"="c:\program files (x86)\Lenovo\Energy Management\Energy Management.exe" [2012-08-15 8079408]

"EnergyUtility"="c:\program files (x86)\Lenovo\Energy Management\Utility.exe" [2012-08-15 6200368]

"Fences"="c:\program files (x86)\Stardock\Fences\Fences.exe" [2012-10-29 4017368]

"lxeemon.exe"="c:\program files (x86)\Lexmark Pro700 Series\lxeemon.exe" [2011-01-23 770728]



"{1984DD45-52CF-49cd-AB77-18F378FEA264}"= "c:\program files (x86)\Stardock\Fences\FencesMenu64.dll" [2012-10-29 551640]


------- Supplementary Scan -------


uStart Page = hxxp://www.google.com/

uLocal Page = c:\windows\system32\blank.htm

mStart Page = hxxp://lenovo.msn.com

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: Download all links with IDM - c:\program files (x86)\Internet Download Manager\IEGetAll.htm

IE: Download with IDM - c:\program files (x86)\Internet Download Manager\IEExt.htm

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office15\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html

TCP: DhcpNameServer =

Filter: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - c:\program files (x86)\Common Files\microsoft shared\OFFICE15\MSOXMLMF.DLL

FF - ProfilePath - c:\users\yes\AppData\Roaming\Mozilla\Firefox\Profiles\mmbslohz.default\

FF - prefs.js: browser.startup.homepage - www.google.com

FF - ExtSQL: 2013-05-09 03:36; isreaditlater@ideashower.com; c:\users\yes\AppData\Roaming\Mozilla\Firefox\Profiles\mmbslohz.default\extensions\isreaditlater@ideashower.com.xpi


- - - - ORPHANS REMOVED - - - -


Toolbar-Locked - (no file)

Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

HKLM-Run-SynLenovoGestureMgr - c:\program files (x86)\Synaptics\SynTP\SynLenovoGestureMgr.exe




--------------------- LOCKED REGISTRY KEYS ---------------------



@Denied: (Full) (Everyone)

@Allowed: (Read) (RestrictedCode)







@Denied: (Full) (Everyone)





@="?????????????????? v1"






@="?????????????????? v2"






@Denied: (Full) (Everyone)


Completion time: 2013-05-09 03:53:24

ComboFix-quarantined-files.txt 2013-05-09 07:53


Pre-Run: 459,527,401,472 bytes free

Post-Run: 459,370,995,712 bytes free


- - End Of File - - 193C9DA1024FF0ED923E9C0D40D3989A

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first, i want to thank you for the help that you've given me.

second, i want to ask you about the pre-run and post-run memory differences. There seems to be about 156 MB difference between the two. Can you tell me examples of files that were removed that totalled up to 156 MB ? Seems like a large hunk of data, i hope it wasn't important data that I need.

Third, above, after I ran the adw and JRT programs, it created two log files. JRT seems to have removed my Readitlater (aka Pocket) add-on on firefox and deleted my prefs.js file. Is there any explanation for this?

Fourth, can you keep this thread open just a while longer so that I can restart and give it a few hours to see if iexplore.exe pops up again?

and finally, will you post steps to remove all this extra software?

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  • Staff

Hello urgetopurge

second - They were temp files and no you do not need them

Third - I do not know why it was flagged - if you trust it reinstall it when we are done

fourth - the thread will stay open as long as you respond to it within 5 days

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe


This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?


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I want to apologize for going ahead and doing a system restore to an earlier point. I was frustrated that even though I used combofix, the iexplore.exe virus still existed. But after restoring to an earlier point in the week, it seems the virus is gone.

I want to thank you for the help again as i do appreciate it greatly.

There seems to be no problems.

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  • Staff

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum


There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.


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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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