MBAM disabled and password protected by intruder

[cstraubgo]

An intruder gained access to my PC through remote desktop, disabled malwarebytes, then password protected malwarebytes so that I cannot re-enable the program now.

I have since closed the ports on my firewall, turned off rdp, reset my password, run over 10 complete virus scans using several different scanning engines. I have removed the user profiles that he created and deleted the user account folders that he created.

I have uninstalled malwarebytes and removed all registry keys and folders relating to malwarebytes. After re-installing malwarebytes, I cannot access any functionality in the program or enable the realtime engine because the ***** password protected the program.

Can anyone please tell me how to clear or reset the malwarebytes program?

I understand the need to keep this kind of "password reset" information secure and out of the hands of the ***** that did this in the first place, so if I need to provide some kind of security clearance, please let me know what I need to provide...

Highest regards,

- C

[cstraubgo]

I guessed the password !!

The moron just used the number 1 .....

[AdvancedSetup]

Okay thanks for the update. If you do need assistance please let us know.

I'll close this topic since you're working again.