FBI Virus

[gringo_pr]

1. Go to control panel and open Administrative tools.

2. Click on services.

3. Go down to Windows Management Instrumentation.

4. Stop this service. Stop Security Center service too.

Set them to Automatically start.

5. Exit out of this area, to your desktop.

6. Right click Start, and choose Explore.

7. Go to c:\windows\system32\wbem\repository.

Delete this subdirectory ONLY.

Leave the others there.

8. Exit back to your desktop and reboot your computer (you might need to boot twice).

[shassar]

You mean delete all those 5 there?

[gringo_pr]

delete the folder - repository

[shassar]

Ok thanks, I will do that as soon as Eset is done because I don't want to boot the computer now. It's still scanning, it has found 3 applications and a trojan.

[gringo_pr]

no problem and I will be around for a few more hours anyway

gringo

[shassar]

Gringo, here is the log from Eset:

C:\FRST\Quarantine\KB2485155\KB2485155.exe a variant of Win32/Kryptik.BAHW trojan

C:\Users\user\Desktop\Documents\camcorder\cnet2_photostudiodarkroom2_retail_intro_all_exe.exe a variant of Win32/InstallCore.D application

C:\Users\user\Desktop\Documents\camcorder\cnet2_video_converter_setup_exe.exe a variant of Win32/InstallCore.D application

C:\Users\user\Downloads\Setup.exe a variant of Win32/Adware.iBryte.G application

[shassar]

By the way I cannot delete the repository file. It says: This action cannot be complete. The file or it's components are open and in use.

[shassar]

Wow.... those Cnet files..... Actually that's a document folder I threw in on my desktop when I was borrowing the flash drive from my uncle.... I needed that flash drive a few days ago to give them a big file. I didn't want to delete his stuff so I put that folder on my desktop. But I never opened it to look at it. Don't tell me that is the cause of all this mess...

[gringo_pr]

did you do the first part and stop the services?

[shassar]

Yes I stopped both services.... Want to try it again?

[shassar]

Ok, I had to stop Windows Management services again and the repository file has been deleted. I rebooted the computer... however the virus icon (brown shield is still there), action center is still grayed out.

Anyways, anything I need to do with those 4 affected files Eset found?

[shassar]

Ok, I had to stop Windows Management services again and the repository file has been deleted. I rebooted the computer... however the virus icon (brown shield is still there), action center is still grayed out.

Anyways, anything I need to do with those 4 affected files Eset found?

Sorry, I wish I could edit my posts. The repository file is magically back after I deleted it.

[gringo_pr]

yes try once more from the beginning

[shassar]

In case you didn't see my previous posts, I tried again. Nothing changed. I guess we should just focus on eliminating whatever Eset found first.

[gringo_pr]

Hello

I will remove what eset found at the last step , everything that was found is minor and only setup files and is not the cause of any of your problems

try this here - http://www.sevenforums.com/tutorials/13102-notification-area-icons-reset.html

[shassar]

Gringo,

The shield icon of the virus is gone!!! So, for sure it means I do not have that other virus anymore, correct?

Also, the notification area is still grayed out.

[gringo_pr]

Hello

click on the customize notifications

this will bring it back to the normal screen - also the ones for system are normally greyed out like the clock

Gringo

[shassar]

If I click on "Customize notification icons" it takes me to the other one "Select which icons and notifications appear on the taskbar". Action Center is no longer there.

[gringo_pr]

that is what you have been showing me in the screen shots

gringo

[shassar]

Yes. Is there anything else I need to do to ensure the eradication of any suspicious

malware and viruses?

[gringo_pr]

Hello shassar

There are some minor things in your online scan that should be removed.

delete files

• Copy all text in the code box (below)...to Notepad.
  

  @echo off
  rd /s /q "C:\FRST\"
  del /f /s /q "C:\Users\user\Desktop\Documents\camcorder\cnet2_photostudiodarkroom2_retail_intro_all_exe.exe"
  del /f /s /q "C:\Users\user\Desktop\Documents\camcorder\cnet2_video_converter_setup_exe.exe"
  del /f /s /q "C:\Users\user\Downloads\Setup.exe"
  del %0

  
  

• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
  
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
  
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
  

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

• Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
  They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
  The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
  • The application window will appear
    
  • Click the Re-enable button to re-enable your CD Emulation drivers
    
  • Click Yes to continue
    
  • A 'Finished!' message will appear
    
  • Click OK
    
  • DeFogger will now ask to reboot the machine - click OK.
    

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 
  

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so
  

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

• During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
  If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
  Link to download latest version. -

install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

• Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  
• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
  Note** If you decide to install MSE you will need to uninstall your present Antivirus
  

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

[shassar]

Gringo, I get an error when I try to Run ComboFix /Uninstall. It says it does not exist. I did run it from a Flash drive... maybe that's why?

Also I noticed the script you gave me it's titled C:\FRST.exe. I used FRST from a flash drive, (Drive E). Does it matter?

Last, should I be concerned with the RogueKiller's report: ¤¤¤ Registry Entries : 3 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Policies\Explorer\Run : KB2485155 ("C:\Users\user\AppData\Local\KB2485155\KB2485155.exe") [x] -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

I see the words REPLACED. That concern's me. I will go on and remove the rest of the tools now.

[gringo_pr]

those are normal in the rougekiller report and if frst is not on the computer it is fine just delete it off the pen drive

[shassar]

Thanks again,

I will try to figure out why my Action Center is all off. I might reinstall Windows because I know nothing can be 100% disinfected once a computer gets infected. But I figured I should attempt any clean up first before reinstalling because I heard remnant viruses can still come back on a freshly new installed OS. Sadly we just put a new hard disk on this laptop because the other one got a mechanical problem as it was in my backpack on the plane.

I will let you know if something funny pops up in the meantime.

[shassar]

Well I have one issue now. McAfee Antivirus real scan keeps turning off. I keep hitting on, it immediately turns back off. That is not normal.