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Trojan Backdoor Agent Rootkit Detected, Cleaned, then Reappears


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Tried to clean with multpiple programs before reading the forum instructions not to do that, so hopefully I havent done even more damage. One issue that triggered my suspicion of malware was that MS Outlook crashed and now it will not load. It gives me an error everytime I try to open it. Anyway MalwareBytes, which I used first, detected a rootkit along with 39 instances of malware, such as Trojan Agent (including Backdoor). I've tried multiple times to delete the infections, but it keeps returning. If I run it in SafeMode and then run it again it seems to be ok, but if I run it from a normal boot it detects the infections again and then if I clean it and run the program again it detects the same infections again. The machine was infected by a Backdoor rootkit almost exactly 1 year ago and I thought I got rid of it, but either way it appears to be back now. I'm hoping not only to remove the infections, but also repair any damage that may have been done, if possible. Any assistance you can offer would be greatly appreciated.

I can backup and reimage if I have to, but I'd rather avoid it if I can.

Here are the DDS logs:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 9/3/2010 7:56:23 PM

System Uptime: 5/2/2013 4:33:01 AM (1 hours ago)

.

Motherboard: Dell Inc. | | 0N5KHN

Processor: Intel® Core i5 CPU M 540 @ 2.53GHz | CPU 1 | 2527/533mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 231 GiB total, 161.527 GiB free.

D: is FIXED (FAT32) - 2 GiB total, 1.901 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: EasyTether Network Adapter

Device ID: ROOT\*EASYTETHER\0000

Manufacturer: Mobile Stream

Name: EasyTether Network Adapter

PNP Device ID: ROOT\*EASYTETHER\0000

Service: easytether

.

==== System Restore Points ===================

.

RP168: 2/1/2013 2:41:41 AM - System Checkpoint

RP169: 2/2/2013 7:45:06 AM - System Checkpoint

RP170: 2/3/2013 11:57:41 AM - System Checkpoint

RP171: 2/4/2013 3:42:48 PM - System Checkpoint

RP172: 2/5/2013 5:27:54 PM - System Checkpoint

RP173: 2/6/2013 7:43:41 PM - System Checkpoint

RP174: 2/7/2013 2:40:33 PM - Installed Java 6 Update 39

RP175: 2/8/2013 6:12:37 PM - System Checkpoint

RP176: 2/9/2013 10:26:37 PM - System Checkpoint

RP177: 2/11/2013 3:07:40 AM - System Checkpoint

RP178: 2/12/2013 3:35:07 AM - System Checkpoint

RP179: 2/13/2013 3:48:11 AM - System Checkpoint

RP180: 2/14/2013 3:00:22 AM - Software Distribution Service 3.0

RP181: 2/16/2013 7:33:24 PM - System Checkpoint

RP182: 2/17/2013 10:35:21 PM - System Checkpoint

RP183: 2/19/2013 7:30:49 AM - System Checkpoint

RP184: 2/20/2013 7:48:06 AM - System Checkpoint

RP185: 2/21/2013 11:09:17 PM - System Checkpoint

RP186: 2/24/2013 5:08:40 PM - System Checkpoint

RP187: 2/25/2013 7:06:33 PM - System Checkpoint

RP188: 2/26/2013 7:37:29 PM - System Checkpoint

RP189: 2/27/2013 12:28:00 AM - Removed LGUP.

RP190: 2/27/2013 12:28:11 AM - Installed LGUP.

RP191: 2/27/2013 12:29:06 AM - Installed LGUP_GKV_0140.

RP192: 2/27/2013 12:53:27 AM - Installed LG United Mobile Driver

RP193: 2/28/2013 1:02:22 AM - System Checkpoint

RP194: 3/1/2013 2:45:28 AM - System Checkpoint

RP195: 3/2/2013 5:46:59 AM - System Checkpoint

RP196: 3/3/2013 5:51:51 AM - System Checkpoint

RP197: 3/4/2013 8:56:37 AM - Removed Java 6 Update 33

RP198: 3/5/2013 9:31:07 AM - System Checkpoint

RP199: 3/6/2013 1:25:52 PM - System Checkpoint

RP200: 3/8/2013 4:17:46 AM - System Checkpoint

RP201: 3/10/2013 3:54:21 PM - System Checkpoint

RP202: 3/12/2013 12:09:34 AM - System Checkpoint

RP203: 3/13/2013 1:00:20 AM - Software Distribution Service 3.0

RP204: 3/14/2013 1:00:17 AM - Software Distribution Service 3.0

RP205: 3/18/2013 10:04:43 AM - System Checkpoint

RP206: 3/19/2013 1:33:40 PM - System Checkpoint

RP207: 3/20/2013 3:03:30 AM - Installed hp deskjet 3500

RP208: 3/21/2013 5:33:39 AM - System Checkpoint

RP209: 3/22/2013 9:33:39 AM - System Checkpoint

RP210: 3/23/2013 11:08:41 AM - System Checkpoint

RP211: 3/24/2013 11:10:06 AM - System Checkpoint

RP212: 3/25/2013 11:30:19 AM - System Checkpoint

RP213: 3/26/2013 3:30:19 PM - System Checkpoint

RP214: 3/27/2013 3:31:24 PM - System Checkpoint

RP215: 3/28/2013 7:30:19 PM - System Checkpoint

RP216: 3/29/2013 11:31:24 PM - System Checkpoint

RP217: 3/31/2013 3:30:18 AM - System Checkpoint

RP218: 4/1/2013 7:30:19 AM - System Checkpoint

RP219: 4/2/2013 3:30:49 PM - System Checkpoint

RP220: 4/4/2013 7:53:03 PM - System Checkpoint

RP221: 4/5/2013 10:15:54 AM - Installed LG United Mobile Driver

RP222: 4/8/2013 10:40:24 AM - System Checkpoint

RP223: 4/10/2013 3:57:37 PM - System Checkpoint

RP224: 4/11/2013 1:00:17 AM - Software Distribution Service 3.0

RP225: 4/12/2013 1:27:22 AM - System Checkpoint

RP226: 4/13/2013 5:27:21 AM - System Checkpoint

RP227: 4/14/2013 9:27:21 AM - System Checkpoint

RP228: 4/15/2013 1:27:21 PM - System Checkpoint

RP229: 4/18/2013 1:50:41 PM - System Checkpoint

RP230: 4/23/2013 6:59:43 PM - System Checkpoint

RP231: 4/24/2013 9:23:19 PM - System Checkpoint

RP232: 4/26/2013 1:23:19 AM - System Checkpoint

RP233: 4/27/2013 5:23:19 AM - System Checkpoint

RP234: 4/28/2013 9:23:19 AM - System Checkpoint

RP235: 4/29/2013 5:01:11 PM - System Checkpoint

RP236: 4/30/2013 7:06:39 PM - System Checkpoint

RP237: 5/1/2013 2:21:25 PM - Malwarebytes Anti-Rootkit Restore Point

RP238: 5/1/2013 3:38:07 PM - Malwarebytes Anti-Rootkit Restore Point

.

==== Installed Programs ======================

.

7-Zip 9.20

AccelerometerP11

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader 9.5.4

AiO_Scan

Artemis

AT&T Communication Manager

BitPim 1.0.7

Bootstrapper

CDDRV_Installer

Comneon Mobile Highspeed Modem (20) v3.32.0.0

Compatibility Pack for the 2007 Office system

Conexant HDA D330 MDC V.92 Modem

Dell Touchpad

Driver Installer

EasyTether

Enterprise

erLT

Facebook Video Calling 1.2.0.159

FileZilla Client 3.6.0.2

FindProgInstaller

Franson GpsGate 2.6

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

HHD Software Serial Port Monitoring Control 2.10

High Definition Audio Driver Package - KB835221

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Microsoft .NET Framework 4 Client Profile (KB2484832)

Hotfix for Microsoft .NET Framework 4 Client Profile (KB2498911)

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB2756822)

Hotfix for Windows XP (KB2779562)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB945436)

Hotfix for Windows XP (KB949764)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB953955)

Hotfix for Windows XP (KB954434)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB958244)

Hotfix for Windows XP (KB958347)

Hotfix for Windows XP (KB959252)

Hotfix for Windows XP (KB961118)

HP Deskjet 3520 series Basic Device Software

HP Deskjet 3520 series Setup Guide

HP PSC & Officejet 4.2 Corporate Edition

IDT Audio

Intel® Network Connections Drivers

Java 6 Update 39

Joyphone

Juniper Networks Network Connect 6.5.0

Juniper Networks Network Connect 7.1.11

Juniper Networks, Inc. Setup Client

K-Lite Codec Pack 4.8.5 (Standard)

KhalInstallWrapper

LG ActiveDirectory Service

LG United Mobile Driver

LG Verizon United Drivers

LG VS840 LGnPST DLL

LG VS930 LGNPST DLL

LGNPST

LGnPST for Sprint

LGNPST LGL86C DLL

LGnPST LS696 DLL

LGNPST VN271 DLL

LGNPST VS750 DLL

LGNPST_VL600

LGNPST_VN150

LGNPST_VS920

LGNPST_VX11K

LGUP

LGUP LGL86C DLL

LGUP_GKV_0140

LiveUpdate 2.6 (Symantec Corporation)

LLDM

Logitech SetPoint

Malwarebytes Anti-Malware version 1.75.0.1300

MapInfo Professional 11.0

MapXtreme v7.0.0 Runtime NCP

MEIDWriter

Metrico Wireless Datum

Microsoft .NET Framework 2.0 ?? ? - ???

Microsoft .NET Framework 2.0 Language Pack - KOR

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Access database engine 2010 (English)

Microsoft ActiveSync

Microsoft Application Error Reporting

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Download Manager

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Kernel-Mode Driver Framework Feature Pack 1.9

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Professional Plus 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Outlook Web Access S/MIME (2007)

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft User-Mode Driver Framework Feature Pack 1.0

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft WinUsb 1.0

Microsoft WinUsb 2.0

Minitab 16

Minitab Software Update Manager

Minitab16

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Muse

NVIDIA Drivers

OGA Notifier 2.0.0048.0

PANTECH PC USB Modem Software

PANTECH UML290

PANTECH USB Modem V2

PCDrafter 2012

PESQ Tools GUI 1.2

Pitney Bowes Business Insight Trial Data

PL-2303 USB-to-Serial

Privacy-i v1.0

QCAT 5.x

QFolder

QPST 2.7

QXDM Professional

SAMSUNG USB Driver for Mobile Phones

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB2722913)

Security Update for Windows Internet Explorer 8 (KB2744842)

Security Update for Windows Internet Explorer 8 (KB2761465)

Security Update for Windows Internet Explorer 8 (KB2792100)

Security Update for Windows Internet Explorer 8 (KB2797052)

Security Update for Windows Internet Explorer 8 (KB2799329)

Security Update for Windows Internet Explorer 8 (KB2809289)

Security Update for Windows Internet Explorer 8 (KB2817183)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player 11 (KB954154)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2124261)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2290570)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360131)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2705219)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2712808)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB2723135)

Security Update for Windows XP (KB2724197)

Security Update for Windows XP (KB2727528)

Security Update for Windows XP (KB2731847)

Security Update for Windows XP (KB2753842-v2)

Security Update for Windows XP (KB2753842)

Security Update for Windows XP (KB2757638)

Security Update for Windows XP (KB2758857)

Security Update for Windows XP (KB2761226)

Security Update for Windows XP (KB2770660)

Security Update for Windows XP (KB2778344)

Security Update for Windows XP (KB2779030)

Security Update for Windows XP (KB2780091)

Security Update for Windows XP (KB2799494)

Security Update for Windows XP (KB2802968)

Security Update for Windows XP (KB2807986)

Security Update for Windows XP (KB2808735)

Security Update for Windows XP (KB2813170)

Security Update for Windows XP (KB2813345)

Security Update for Windows XP (KB2820917)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923789)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB953155)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB970483)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975254)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB976323)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981349)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Sentinel System Driver 5.41.1 (32-bit)

Silicon Laboratories CP210x VCP Drivers for Windows 2000/XP/2003 Server/Vista

SMS Advanced Client

SoftwareManager

Symantec AntiVirus

TESTMODEWriter

Trend Micro RUBotted 2.0 Beta

UM150 Firmware Updates

Unity Web Player

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2661254-v2)

Update for Windows XP (KB2718704)

Update for Windows XP (KB2736233)

Update for Windows XP (KB2749655)

Update for Windows XP (KB898461)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Verizon Wireless UM190 Firmware Updates

Verizon Wireless UML290 Firmware Updates

Verizon Wireless VL600 Firmware Updates

VL600 SW Upgrade Tool

VZAccess Manager

Waterwall Client for Vista

WebFldrs XP

WindCatcher

WindCatcher Plus

Windows Genuine Advantage Notifications (KB905474)

Windows Genuine Advantage Validation Tool (KB892130)

Windows Internet Explorer 8

Windows Media Format 11 runtime

Windows Media Player 11

Windows Search 4.0

Windows XP Service Pack 3

WinPcap 4.1.2

Wireshark 1.8.5 (32-bit)

WWC

XCAL-M

.

==== Event Viewer Messages From Past Week ========

.

5/2/2013 4:33:37 AM, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.

5/2/2013 4:28:34 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

5/2/2013 4:21:59 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

5/2/2013 3:37:23 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: bizVSerial eeCtrl Fips intelppm SAVRT SAVRTPEL SYMTDI

5/2/2013 3:37:23 AM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: The class is configured to run as a security id different from the caller

5/2/2013 3:37:23 AM, error: Service Control Manager [7001] - The Simple Mail Transfer Protocol (SMTP) service depends on the IIS Admin service which failed to start because of the following error: The dependency service or group failed to start.

5/2/2013 3:37:23 AM, error: Service Control Manager [7001] - The FTP Publishing service depends on the IIS Admin service which failed to start because of the following error: The dependency service or group failed to start.

5/2/2013 3:36:14 AM, error: NETLOGON [5719] - No Domain Controller is available for domain LGE due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

.

==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK

Internet Explorer: 8.0.6001.18702

Run by joel.hammond at 5:14:12 on 2013-05-02

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3318.2998 [GMT -4:00]

.

AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}

.

============== Running Processes ================

.

C:\WINDOWS\Explorer.EXE

C:\WWCNT\SYSTEM\PMonitor.exe

C:\Program Files\FileZilla FTP Client\filezilla.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\svchost.exe -k DcomLaunch

C:\WINDOWS\system32\svchost.exe -k rpcss

C:\WINDOWS\system32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

.

============== Pseudo HJT Report ===============

.

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} -

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRunOnce: [Report] C:\AdwCleaner[s2].txt

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRunOnce: [Z1] cmd /c "c:\documents and settings\joel.hammond\my documents\downloads\mbar\mbar.exe" /cleanup /s

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDrives = dword:0

mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1

mPolicies-Explorer: NoDriveTypeAutoRun = dword:323

mPolicies-Explorer: NoDriveAutoRun = dword:67108863

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab

DPF: {43D64D98-0246-4D2C-AFBE-4F0B86D2F6F9} - hxxp://weeklyboard.lge.com/binary/MTXInstaller.CAB

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1347783978265

DPF: {7A868592-7D06-44CF-ADF1-EF7517BD8F3A} - hxxp://gsod.lge.com:5120/SOD/ActiveUpdate4Manager_Unicode/cabfiles/ManagerEx4.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab

DPF: {8FC0F27C-9129-409D-8592-77776AF5DA77} - hxxp://lcglicense.lge.com/Login/NJInnoCPInstall.cab

DPF: {B102CB47-BE39-4572-BD36-EB978A5FF76C} - hxxp://approval.lge.com/aprWeb/epLib/webEditer/NamoWec.cab

DPF: {B479199A-1242-4E3C-AD81-7F0DF801B4AE} - hxxp://download.microsoft.com/download/C/9/C/C9C3D86D-84AC-4AF0-8584-842756A66467/MicrosoftDownloadManager.cab

DPF: {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab

DPF: {E67D7AE1-6292-48CA-9FA9-640DDF75A76F} - hxxp://gerp.lge.com:6010/sys/js/iLoader/iLoader.cab

DPF: {EAB86A04-27B5-4662-8CDC-29BC23600CAE} - hxxp://lgesus-se1q.lge.net:8088/pccheckeng/PCSecurityChecker.cab

DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://aicvpn.lge.com/dana-cached/sc/JuniperSetupClient.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{31E076D7-D3D8-40D5-849D-460DCCE5C608} : DHCPNameServer = 192.168.1.1

Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

Notify: NavLogon - c:\windows\system32\NavLogon.dll

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

============= SERVICES / DRIVERS ===============

.

R0 FileHook;SAFASOFT File System Filter;c:\windows\system32\drivers\filehook.sys [2010-7-7 48384]

R0 SFCDEX;WaterWall SFCDEX Filter;c:\windows\system32\drivers\SFCDEX.sys [2010-7-2 10368]

R0 stdflt;Disk Filter Driver for Accelerometer;c:\windows\system32\drivers\stdfltn.sys [2010-9-13 17072]

R1 Safandrv;Safandrv;c:\windows\system32\drivers\safandrv.sys [2010-6-21 18304]

R1 SFkbd;SAFASOFT Keyboard Filter;c:\windows\system32\drivers\SFKbd.sys [2008-10-16 4992]

R1 SFMouse;SAFASOFT Mouse Filter;c:\windows\system32\drivers\SFMouse.sys [2008-10-16 5632]

R1 SFRes;SAFASOFT Resource Driver;c:\windows\system32\drivers\SFRes.sys [2008-10-16 34688]

R3 Acceler;Accelerometer Service;c:\windows\system32\drivers\Accelern.sys [2010-9-13 42672]

R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k5132.sys [2010-9-9 168616]

S?1 PROCHIDE;ProcHide Driver;c:\windows\system32\drivers\ProcHide.sys [2008-11-17 5632]

S1 bizVSerial;Franson VSerial;c:\windows\system32\drivers\bizVSerialNT.sys [2006-4-3 14949]

S1 Protect;Protect;c:\windows\system32\drivers\protect.sys --> c:\windows\system32\drivers\Protect.sys [?]

S1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]

S1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]

S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-4-8 185968]

S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-4-8 161392]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 InstallFilterService;FF Install Filter Service;c:\program files\stmicroelectronics\accelerometerp11\InstallFilterService.exe [2010-9-13 60928]

S2 LBeepKE;LBeepKE;c:\windows\system32\drivers\LBeepKE.sys [2011-7-27 10384]

S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]

S2 ptumlcmsvc;PTUML290 Connection Manager Service;c:\windows\system32\ptumlcmsvc.exe [2011-10-5 135168]

S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\RUBotSrv.exe [2013-4-30 439632]

S2 SDFA;SDFA Driver;c:\windows\system32\drivers\sdfa.SYS [2008-10-16 40960]

S2 SFfolder;SAFASOFT Encrpty Folder Driver;c:\windows\system32\drivers\sffolder.sys [2009-8-20 35072]

S2 WWC;Ww Client 3.2 Agent;c:\wwcnt\WwcService.exe [2010-3-25 239616]

S3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2010-9-13 113664]

S3 Andbus;LGE Android Platform Composite USB Device;c:\windows\system32\drivers\lgandbus.sys --> c:\windows\system32\drivers\lgandbus.sys [?]

S3 AndDiag;LGE Android Platform USB Serial Port;c:\windows\system32\drivers\lganddiag.sys --> c:\windows\system32\drivers\lganddiag.sys [?]

S3 AndGps;LGE Android Platform USB GPS NMEA Port;c:\windows\system32\drivers\lgandgps.sys --> c:\windows\system32\drivers\lgandgps.sys [?]

S3 ANDModem;LGE Android Platform USB Modem;c:\windows\system32\drivers\lgandmodem.sys --> c:\windows\system32\drivers\lgandmodem.sys [?]

S3 andnetadb;ADB Interface DriverNet;c:\windows\system32\drivers\lgandnetadb.sys --> c:\windows\system32\drivers\lgandnetadb.sys [?]

S3 AndNetDiag;LGE AndroidNet USB Serial Port;c:\windows\system32\drivers\lgandnetdiag.sys [2013-2-27 23040]

S3 AndNetDiag2;LGE AndroidNet For Diagnostics Port;c:\windows\system32\drivers\lgandnetdiag2.sys [2013-2-27 23040]

S3 AndNetGps;LGE AndroidNet USB GPS NMEA Port;c:\windows\system32\drivers\lgandnetgps.sys --> c:\windows\system32\drivers\lgandnetgps.sys [?]

S3 ANDNetModem;LGE AndroidNet USB Modem;c:\windows\system32\drivers\lgandnetmodem.sys [2013-2-27 27776]

S3 andnetndis;LGE AndroidNet NDIS Ethernet Adapter;c:\windows\system32\drivers\lgandnetndis.sys --> c:\windows\system32\drivers\lgandnetndis.sys [?]

S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2008-11-20 113152]

S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-4-8 83568]

S3 cocdcacm2;cocdcacm2;c:\windows\system32\drivers\cocdcacm2.sys [2010-2-25 44904]

S3 cousbmi2;cousbmi2;c:\windows\system32\drivers\cousbmi2.sys [2010-2-25 43880]

S3 cvusbdrv;Dell ControlVault;c:\windows\system32\drivers\cvusbdrv.sys [2010-9-9 33832]

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2012-9-26 77624]

S3 easytether;easytether;c:\windows\system32\drivers\easytthr.sys [2011-7-24 17296]

S3 FDDec;SAFASOFT Encrpty Mobile Driver;c:\windows\system32\drivers\fddec.sys [2009-9-23 31232]

S3 Franson GpsGate 2.0;Franson GpsGate 2.0;c:\program files\franson\gpsgate 2.0\GpsGateService.exe [2008-9-12 258048]

S3 hhdspmc32;HHD Software Serial Port Monitoring Control Filter Driver;c:\windows\system32\drivers\hhdspmc32.sys [2011-4-18 28744]

S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\androidusb.sys --> c:\windows\system32\drivers\ANDROIDUSB.sys [?]

S3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-9-9 125696]

S3 LGEBryceBus;LGE Bryce Composite Device;c:\windows\system32\drivers\lgebrycebus.sys --> c:\windows\system32\drivers\LGEBryceBus.sys [?]

S3 LGEBrycemdm;LGE Bryce USB Device for Modem Communication;c:\windows\system32\drivers\lgebrycemdm.sys --> c:\windows\system32\drivers\LGEBrycemdm.sys [?]

S3 LGEBryceMux;%LGEBryceMux.SVCDESC%;c:\windows\system32\drivers\lgebrycemux.sys --> c:\windows\system32\drivers\LGEBryceMux.sys [?]

S3 LGEBryceNdis;%LGEBryceNdis.Service.DispName%;c:\windows\system32\drivers\lgebrycendis.sys --> c:\windows\system32\drivers\LGEBryceNdis.sys [?]

S3 LGEBryceprt;LGE Bryce USB Device for Serial Communication;c:\windows\system32\drivers\lgebryceprt.sys --> c:\windows\system32\drivers\LGEBryceprt.sys [?]

S3 LGELTEBus;LGE Composite Device;c:\windows\system32\drivers\lgeltebus.sys --> c:\windows\system32\drivers\LGELTEBus.sys [?]

S3 LGELTEmdm;LGE LTE USB Device for Modem Communication;c:\windows\system32\drivers\lgeltemdm.sys --> c:\windows\system32\drivers\LGELTEmdm.sys [?]

S3 LGELTEMux;LGE LTE Mux Enumerator ;c:\windows\system32\drivers\lgeltemux.sys --> c:\windows\system32\drivers\LGELTEMux.sys [?]

S3 LGELTENdis;LGE USB NDIS Miniport Ethernet Adapter Service;c:\windows\system32\drivers\lgeltendis.sys --> c:\windows\system32\drivers\LGELTENdis.sys [?]

S3 LGELTEprt;LGE USB Device for Serial Communication;c:\windows\system32\drivers\lgelteprt.sys --> c:\windows\system32\drivers\LGELTEprt.sys [?]

S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-5-1 35144]

S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2011-1-11 18688]

S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2011-1-11 8320]

S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2011-1-11 23680]

S3 Muse;Muse USB Driver;c:\windows\system32\drivers\Muse.sys [2010-11-16 31872]

S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120915.008\naveng.sys [2012-9-16 92704]

S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120915.008\navex15.sys [2012-9-16 1601184]

S3 PTDMBus;PANTECH USB Modem Composite Device Driver ;c:\windows\system32\drivers\PTDMBus.sys [2011-3-15 55056]

S3 PTDMMdm;PANTECH USB Modem Drivers ;c:\windows\system32\drivers\PTDMMdm.sys [2011-3-15 160912]

S3 PTDMVsp;PANTECH USB Modem Serial Port ;c:\windows\system32\drivers\PTDMVsp.sys [2011-3-15 160912]

S3 PTDMWFLT;PTDMWWAN Filter Driver;c:\windows\system32\drivers\PTDMWFLT.sys [2011-3-15 13456]

S3 PTDMWWAN;PANTECH USB Modem WWAN Driver;c:\windows\system32\drivers\PTDMWWAN.sys [2011-3-15 118800]

S3 PTUMLBUS;PTUML USB Composite Device Driver;c:\windows\system32\drivers\ptumlbus.sys --> c:\windows\system32\drivers\PTUMLBUS.sys [?]

S3 PTUMLCVsp;PANTECH UML290 Connection Manager Port;c:\windows\system32\drivers\ptumlcvsp.sys --> c:\windows\system32\drivers\PTUMLCVsp.sys [?]

S3 PTUMLMdm;PANTECH UML290;c:\windows\system32\drivers\ptumlmdm.sys --> c:\windows\system32\drivers\PTUMLMdm.sys [?]

S3 PTUMLNET;PANTECH UML290 WWAN;c:\windows\system32\drivers\ptumlnet.sys --> c:\windows\system32\drivers\PTUMLNET.sys [?]

S3 PTUMLNVsp;PANTECH UML290 NMEA Port;c:\windows\system32\drivers\ptumlnvsp.sys --> c:\windows\system32\drivers\PTUMLNVsp.sys [?]

S3 PTUMLRMNET;PANTECH UML290 RMNET Service;c:\windows\system32\drivers\ptumlrmnet.sys --> c:\windows\system32\drivers\PTUMLRMNET.sys [?]

S3 PTUMLVsp;PANTECH UML290 Diagnostic Port;c:\windows\system32\drivers\ptumlvsp.sys --> c:\windows\system32\drivers\PTUMLVsp.sys [?]

S3 PTUMWBus;PANTECH USB Modem V2 Composite Device Driver;c:\windows\system32\drivers\PTUMWBus.sys [2011-4-22 54544]

S3 PTUMWCSP;PANTECH USB Modem V2 Connection Port;c:\windows\system32\drivers\PTUMWCSP.sys [2011-4-22 160400]

S3 PTUMWFLT;PTUMWNET Filter Driver;c:\windows\system32\drivers\PTUMWFLT.sys [2011-4-22 11920]

S3 PTUMWMdm;PANTECH USB Modem V2 Modem Driver;c:\windows\system32\drivers\PTUMWMdm.sys [2011-4-22 160400]

S3 PTUMWNET;PANTECH USB Modem V2 WWAN Driver;c:\windows\system32\drivers\PTUMWNET.sys [2011-4-22 115216]

S3 PTUMWNSP;PANTECH USB Modem V2 NMEA Port;c:\windows\system32\drivers\PTUMWNSP.sys [2011-4-22 160400]

S3 PTUMWVsp;PANTECH USB Modem V2 Diagnostic Port;c:\windows\system32\drivers\PTUMWVsp.sys [2011-4-22 160400]

S3 qcserxp;HTC Diagnostic Port;c:\windows\system32\drivers\qcserxp.sys [2011-7-17 103424]

S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-4-17 124608]

S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~2\SMSIVZAM5.SYS [2010-4-14 32408]

S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2012-9-26 181432]

S3 SWNC8U80;Sierra Wireless MUX NDIS Driver (UMTS80);c:\windows\system32\drivers\swnc8u80.sys [2008-8-20 168192]

S3 SWUMX80;Sierra Wireless USB MUX Driver (UMTS80);c:\windows\system32\drivers\swumx80.sys [2008-8-20 142976]

S3 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-4-17 1706176]

S3 UsbGps;LGE CDMA USB GPS NMEA Port;c:\windows\system32\drivers\lgusbgps.sys --> c:\windows\system32\drivers\lgusbgps.sys [?]

S3 vzandnetadb;ADB Interface DriverNet for VZW;c:\windows\system32\drivers\lgvzandnetadb.sys [2011-10-10 25856]

S3 vzandnetdiag;LGE AndroidNet for VZW USB Serial Port;c:\windows\system32\drivers\lgvzandnetdiag.sys [2011-10-10 23168]

S3 vzandnetdiag2;LGE AndroidNet for VZW Diagnostics Port;c:\windows\system32\drivers\lgvzandnetdiag2.sys [2011-10-10 23168]

S3 vzandnetmodem;LGE AndroidNet for VZW USB Modem;c:\windows\system32\drivers\lgvzandnetmdm.sys [2011-10-10 27904]

S3 vzandnetndis;LGE AndroidNet for VZW NDIS Ethernet Adapter;c:\windows\system32\drivers\lgvzandnetndis.sys [2011-10-21 71040]

S3 WnsDrvr;WnsDrvr;c:\windows\system32\drivers\wnsdrvr.sys [2011-2-21 25952]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S3 WwHook;WwHook;c:\windows\system32\drivers\Wwhook.sys [2007-5-21 7867]

S4 ADAgent;ADAgent;c:\program files\lgead\ADAgentService.exe [2008-8-13 586752]

S4 hasplms;HASP License Manager;c:\windows\system32\hasplms.exe -run --> c:\windows\system32\hasplms.exe -run [?]

.

=============== Created Last 30 ================

.

2013-05-02 06:52:26 -------- d-----w- C:\FRST

2013-05-01 20:47:14 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2013-04-30 18:36:50 131720 ----a-w- c:\windows\system32\drivers\tmrkb.sys

2013-04-30 17:36:17 -------- d-----w- c:\program files\Trend Micro

2013-04-30 07:00:28 -------- d-sh--w- C:\found.000

2013-04-29 17:57:20 -------- d-----w- c:\documents and settings\joel.hammond\application data\Malwarebytes

2013-04-26 20:43:09 -------- d-----w- c:\documents and settings\joel.hammond\Documentum

.

==================== Find3M ====================

.

2013-04-30 19:34:51 256904 ----a-w- c:\windows\system32\drivers\tmcomm.sys

2013-04-04 18:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-13 18:33:31 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-13 18:33:31 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-03-08 08:36:22 293376 ----a-w- c:\windows\system32\winsrv.dll

2013-03-07 01:32:25 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-07 00:50:30 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-03-02 02:06:31 916480 ----a-w- c:\windows\system32\wininet.dll

2013-03-02 02:06:30 43520 ----a-w- c:\windows\system32\licmgr10.dll

2013-03-02 02:06:30 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2013-03-02 01:31:30 1876224 ----a-w- c:\windows\system32\win32k.sys

2013-03-02 01:08:47 385024 ----a-w- c:\windows\system32\html.iec

2013-02-27 07:56:51 2067456 ----a-w- c:\windows\system32\mstscax.dll

2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023x.sys

2013-02-12 00:32:23 12928 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

============= FINISH: 5:15:11.15 ===============

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Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Make sure you're subscribed to this topic:
Click on the
Follow This Topic Button
(at the top right of this page), make sure that the
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Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>
Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : joel.hammond [Admin rights]

Mode : Scan -- Date : 05/02/2013 10:50:21

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[31] : NtConnectPort @ 0x805A45D8 -> HOOKED (Unknown @ 0x89D1B1A8)

SSDT[122] : NtOpenProcess @ 0x805CB456 -> HOOKED (\SystemRoot\System32\Drivers\PROCHIDE.SYS @ 0xB85BE5B0)

_INLINE_ : NtCreateKey -> HOOKED (\SystemRoot\system32\DRIVERS\aksfridge.sys @ 0xAB926470)

_INLINE_ : NtOpenKey -> HOOKED (\SystemRoot\system32\DRIVERS\aksfridge.sys @ 0xAB9080B1)

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9250410AS +++++

--- User ---

[MBR] 0886b748b28d3be7108d28b3cf388cc6

[bSP] b35b0ba5bca007cd692de31987f665a0 : Windows XP MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 80325 | Size: 236386 Mo

2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 484199100 | Size: 2047 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_05022013_02d1050.txt >>

RKreport[1]_S_05022013_02d1050.txt

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Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    clip.jpg
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
    If in doubt about an entry....please ask or choose Skip
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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Hi. I forgot to mention after running Rogue Killer it automatically quarantined an item: PhysicalDrive0_User.dat

I posted the report from the RK scan in my last post, but what should I do with this quarantined item.

Next I ran the Kapersky TDSSKiller scan. It found some suspicious items, but nothing it classified as malicious. I didn't see any option for Cure or anything like that. I haven't run anything else since we started this process, but why do you think it is that prior to this MalwareBytes and MalwareBytes Rootkit beta were still showing that a rootkit and other malicious items were found. Do you think these are false positives? And what accounts for them to appear to be cleared and then reappear again later?

Anyway, the report from the TDSSK scan was too long to post, so I attached it.

TDSSKiller.2.8.16.0_02.05.2013_12.52.35_log.txt

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FYI - I found a folder structure yesterday that I think was created by the hacker. I think the Main folder was called Documentum or something like that. But the sub-folders were basically a way to organize his hacking. Files of interest, Files to upload, etc. Anyway I was trying to find it again and couldn't find it. I tried to start a search and it caused my pc to crash with a blue screen.

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Hi. I forgot to mention after running Rogue Killer it automatically quarantined an item: PhysicalDrive0_User.dat

That's just a copy of some info, nothing to worry about.

MalwareBytes Rootkit beta

You already ran MBAR???

If so please attach all the logs from it.

Let me know what other tools you already ran.

MrC

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I found it again. It was called Documentum>Checkout, Export, Logs, Temp, UCF and Viewed. It also contains the files documentum.ini and documentum.lck.

All of it was created April 26, 2013 @ 4:43:48 PM. The folders all appear to be empty though, except for the UCF folder which contains two xml files:

ucf.installs.config.xml and ucf.launcher.config.xml and the Logs folder which has 2 ucf trace logs. The UCF folder also has a sub-folder with my user name and within it a Shared folder which contains among many things a Jacob.jar and a jacob.dll and other .jar and .dll files.

All this is related to the hack, right? Should I delete or do we need this in order to know what and how to fix?

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Sorry, I am following your instruction, the other thing I just noticed in between while waiting for your reply.

Yes, as I mentioned in my intial post I already ran several programs to try to get rid of it before I read the instructions on the forum. They all seemed to find the malware and offer to quarantine, clean or delete but as I mentioned it's very persistent and seemd to come right back. And then of course I ran a bunch of things a year ago, when it was infected before, but that was too long ago to remember exactly. I think I ended up having to run ComboFix to get rid of it then and afterwords I started running Trend Micro RUBotted, but it didnt seem to help in avoiding this.

This is a company machine and it has Symantec Anti-Virus Protection on it as the resident AV of their choosing. It runs regular periodic scans and I update the virus definitions fairly regularly. I personally always start with MalwareBytes because I've had good success with that historically. To the best of my recollection, after that I tried some of the other TrendMicro products: RKill, rootkit buster and HiJackThis. I can't seem to find any logs for those.

Then I went the Kapersky route and tried TDSSKiller but it didn't find much. Then after reading through the forum I learned about MBAR and tried that. That seemed to work great, but as I said, it seems to keep coming back. Oh and I also ran AdwCleaner. I then ran a FRST scan in anticipation that would be required for assistance on the forum, but then when I went to post I saw the instruction for DDS logs instead. Since then you had me run RogueKiller and then TDSSKiller (again). Which leads us to the here & now. The logs I could find are attached.

Malware Scan Reports.zip

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I said I had a rootkit because that is what some of the programs that I mentioned reported to find. You should be able to see this in the logs I posted. Particularly if you look at the first scans. But as I mentioned if you look at the repeated scans of MBAR and MBAM one scan will find the Malware, the next will not, but then later it's back again. Sorry, if this is just a result of my ignorance, but I want to be sure the machine is clean. Even if clean it is still demonstrating many problems and generally not running well. So either the hacker or my attempts to get rid have resulted in damage. I'm hoping there is a way to fix that or restore it back to it's previous condition. In particular, I really need my Outlook corporate email to function properly and I want to make sure I'm not going to spread any infections to someone else.

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This is a company machine

Programs like Kaseya can cause ghost entries like this, programs like that interact badly with Malwarebytes.

Have you run another program like SUPERAntiSpyware??

------------------------------

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

    :DIR
    c:\documents and settings\joel.hammond\Documentum


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

MrC

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SystemLook 30.07.11 by jpshortstuff

Log created at 18:41 on 02/05/2013 by joel.hammond

(Limited User)

========== DIR ==========

c:\documents and settings\joel.hammond\Documentum - Parameters: "(none)"

---Files---

documentum.ini --a---- 94 bytes [20:43 26/04/2013] [20:43 26/04/2013]

documentum.lck --a---- 0 bytes [20:43 26/04/2013] [20:43 26/04/2013]

---Folders---

Checkout d------ [20:43 26/04/2013]

Export d------ [20:43 26/04/2013]

Logs d------ [20:43 26/04/2013]

Temp d------ [20:43 26/04/2013]

ucf d------ [20:43 26/04/2013]

Viewed d------ [20:43 26/04/2013]

-= EOF =-

I'm not familiar with Kaseya, although I do know our company puts Monitoring SW on our machines which might have the same effect.

Since I got hacked a year ago, I started noticing a program that lags on shutdown and has to be force closed by Windows. I only see the popup briefly before it closes and shuts down, but the header bar is titled "FullWindowsOwner." Have you ever come across that one before?

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That folder seems to belongs to EMC Documentum Platform Essentials, sound familiar?

Download, install, update and run a scan with SUPERAntiSpyware Portable Scanner:

http://www.superanti...blescanner.html

It's going to find a lot of cookies, so don't be alarmed.

--------------------------------------------

Download aswMBR to your desktop.

http://public.avast....erek/aswMBR.exe

Double click the aswMBR.exe to run it.

If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".

Click the "Scan" button to start scan.

On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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