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FBI Computer lockdown scam

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I have malwarebytes on my computer but my wife's work computer does not. My daughter was on a site called Gamesfreak.com that site has infected my wife's computer with this virus and has locked her out of her computer. Is there any way I can get this off of her computer? AS it is I can not do anything on that computer it is completely locked down

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  • Root Admin

Hello and welcome to Malwarebytes

Unless you have local admin rights (and a legal right to work on the computer - many companies have a strict policy prohibiting employees from working on company owned computers) then it would not be possible to help you.

If you have local admin rights and know the local administrator password then we can probably help you. If so please follow the directions below and someone will assist you.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


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