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malwarebytes realt time protection would not block


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i tried the free one which it comes with 30 days of realtime protection and i loved it some time i go to some web site like movie 2k which they try to download and redirect to other web or unwanted pop up the the free malware bytes with realprotection on(within 30 days) it pops up and block the ip adress and give message that block ip # on the top up the page(i still enter to the web but in the backroud web site tries to do something ) but when i purchased the malware bytes and activated the software ,it stopped donig the popup and blocking the ip address and i dont see the warning anymore i like to know is there anyone knows about this issue

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Check Tool and DDS Logs

Please run the tools below and ATTACH (do not copy and paste) the logs so someone can better assist you.

Please post an mbam-check log:

Create an mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please attach the CheckResults.txt file which should now be located on your desktop to your next reply

Next:

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


  • When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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