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Codec-C Virus...Please help me I am lost!

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Hi There

I have, it seems had the codec-c virus on my computer for possibly 1 and a half to 2 years. I only discovered it last night as my computer has been behaving strangely (possibly not related to codec-c as it is recent) so I decided to check out if there were any suspicious programs that needed un-installing. So I found about 6 that were adware or spyware and deleted them, some easier than others. I was left with codec-c which Wouldnt allow me to un-install with control panel and i have tried all over the net and cannot find a straight forward solution that I feel comfortable with paying around with without having someone more experienced to talk me through it. I am afraid I may make things worse. I realised it was codec-c when I read that a common symptom is the disappearance of you 'all programs' list and inability to search in start menu. I have had this problem for almost 2 years. I found some fixes online but many were instructions to download other software and I was worried about doing that for obvious reasons. I also read that tdsskiller has completely killed somebodies computer so I didnt want to download it without advice. It is such a mine field with many different choices! Anyway in the end I found a manual fix. Step1. I was to delete the Crossfire Web Player from my program files - I couldnt find it. Step 2. I was to delete the C:\ProgramData\Codec-c files - I managed to find that and deleted that. Step 3. Something about a regedit - i know this can be fatal if you do it wrong and I have no idea what I am doing with regedit. Finally, completing Step 2 I was able to delete Codec-C from the control panel and from my google chrome add-ons but I have read that the virus will still be infecting my computer. My all programs are still the same....not there. Please, please can you help I am at my wits end and I am worried for my laptop as I actually use it for my work. My operating system is Windows 7 64bit.

Look forward to any replies. thank you in advance :)

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Hello pinksongbird

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.


  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    Download DDS and save it to your desktop
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had


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I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools


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48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!


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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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