MBAM wont remove Trojan.Ransom or PUM.UserWLoad

smmaher1 · April 30, 2013

I have attempted several times with Malwarebytes Anti-Malware to remove Trojan.Ransom or PUM.UserWLoad and they keep being detected.

Please help me remove these.

Attached are DDS.txt and Attach.txt

Thank you

Attach.txt

DDS.txt

gringo_pr · April 30, 2013

Hello smmaher1

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

smmaher1 · April 30, 2013

Hi Gringo,

First off Thank you for your help!!!

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

(On Access scanning disabled!)

Error obtaining update status for antivirus!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 17

Java version out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

# AdwCleaner v2.300 - Logfile created 04/29/2013 at 20:20:46

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Aaron Rammell - AARONRAMMELL-HP

# Boot Mode : Normal

# Running from : C:\Users\Aaron Rammell\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

Folder Deleted : C:\Program Files (x86)\Ask.com

Folder Deleted : C:\ProgramData\Ask

Folder Deleted : C:\Users\Aaron Rammell\AppData\Local\APN

Folder Deleted : C:\Users\Aaron Rammell\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaojmikegpiepcfdkkjaplodkpfmlo

Folder Deleted : C:\Users\Aaron Rammell\AppData\LocalLow\AskToolbar

Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN

Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar

Key Deleted : HKCU\Software\Ask.com

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}

Key Deleted : HKLM\Software\APN

Key Deleted : HKLM\Software\AskToolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1

Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]

Value Deleted : HKLM\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist [1]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Aaron Rammell\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.35] : icon_url = "hxxp://www.ask.com/favicon.ico",

Deleted [l.38] : keyword = "ask.com",

Deleted [l.42] : search_url = "hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=ORJ&o=&locale=&apn_uid=BD[...]

Deleted [l.43] : suggest_url = "hxxp://ss.websearch.ask.com/query?qsrc=2922&li=ff&sstype=prefix&q={searchTerms[...]

*************************

AdwCleaner[R1].txt - [4553 octets] - [29/04/2013 20:19:15]

AdwCleaner[s1].txt - [4454 octets] - [29/04/2013 20:20:46]

########## EOF - C:\AdwCleaner[s1].txt - [4514 octets] ##########

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Aaron Rammell [Admin rights]

Mode : Remove -- Date : 04/29/2013 20:27:57

| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤

[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Aaron Rammell\AppData\Roaming\odwms.dll [x] -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\Aaron Rammell\AppData\Roaming\odwms.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 5 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : odwms ("C:\Windows\System32\rundll32.exe" "C:\Users\Aaron Rammell\AppData\Roaming\odwms.dll",get_color_type) [7] -> DELETED

[sHELL][sUSP PATH] HKCU\[...]\Windows : Load (C:\Users\Aaron Rammell\Local Settings\Temp\msiqyhog.scr) [x] -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\Users\Aaron Rammell\AppData\Local\{34abdb91-f75e-6e4d-3541-138e74b7a4fe}\n.) [x] -> REPLACED (C:\Windows\system32\shell32.dll)

¤¤¤ Particular Files / Folders: ¤¤¤

[Del.Parent][FILE] 00000001.@ : C:\Users\Aaron Rammell\AppData\Local\{34abdb91-f75e-6e4d-3541-138e74b7a4fe}\U\00000001.@ [-] --> REMOVED

[ZeroAccess][FOLDER] ROOT : C:\Users\Aaron Rammell\AppData\Local\{34abdb91-f75e-6e4d-3541-138e74b7a4fe}\U --> REMOVED

[ZeroAccess][FOLDER] ROOT : C:\Users\Aaron Rammell\AppData\Local\{34abdb91-f75e-6e4d-3541-138e74b7a4fe}\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-60A0RT0 +++++

--- User ---

[MBR] e22ccaab23dff29fe13806a26a14f594

[bSP] f548284d067438a7441a59b4e71e8056 : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 459217 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 940886016 | Size: 17419 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04292013_02d2027.txt >>

RKreport[1]_S_04292013_02d2026.txt ; RKreport[2]_D_04292013_02d2027.txt

gringo_pr · April 30, 2013

Hello smmaher1

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

smmaher1 · April 30, 2013

Gingo,

ComboFix 13-04-29.01 - Aaron Rammell 04/29/2013 20:51:46.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2212 [GMT -7:00]

Running from: c:\users\Aaron Rammell\Desktop\ComboFix.exe

Command switches used :: c:\users\Aaron Rammell\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\users\Aaron Rammell\AppData\Roaming\odwms.dll

.

((((((((((((((((((((((((( Files Created from 2013-03-28 to 2013-04-30 )))))))))))))))))))))))))))))))

.

2013-04-30 03:57 . 2013-04-30 03:57 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-29 21:49 . 2013-04-29 21:49 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-04-29 21:49 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-29 21:48 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{3266F2B6-645A-4E08-8980-C2C67358DD33}\mpengine.dll

2013-04-24 15:17 . 2013-04-24 15:16 905296 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{721C3157-286B-4858-85EB-B4EB6926917C}\gapaengine.dll

2013-04-24 15:16 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-04-24 14:12 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 13:38 . 2013-03-01 03:36 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 13:38 . 2013-01-24 06:01 223752 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 13:38 . 2013-03-19 06:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 13:38 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe

2013-04-10 13:38 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe

2013-04-10 13:38 . 2013-03-19 03:06 112640 ----a-w- c:\windows\system32\smss.exe

2013-04-10 13:38 . 2013-03-19 05:46 43520 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 13:38 . 2013-03-19 04:47 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-10 18:12 . 2011-02-04 00:08 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-04-02 10:34 . 2011-02-14 19:52 282744 ------w- c:\windows\system32\MpSigStub.exe

2013-03-29 22:11 . 2013-03-29 22:11 185344 ----a-w- c:\windows\SysWow64\elshyph.dll

2013-03-29 22:11 . 2013-03-29 22:11 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-03-29 22:11 . 2013-03-29 22:11 226304 ----a-w- c:\windows\system32\elshyph.dll

2013-03-29 22:11 . 2013-03-29 22:11 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll

2013-03-29 22:11 . 2013-03-29 22:11 523264 ----a-w- c:\windows\SysWow64\vbscript.dll

2013-03-29 22:11 . 2013-03-29 22:11 158720 ----a-w- c:\windows\SysWow64\msls31.dll

2013-03-29 22:11 . 2013-03-29 22:11 150528 ----a-w- c:\windows\SysWow64\iexpress.exe

2013-03-29 22:11 . 2013-03-29 22:11 138752 ----a-w- c:\windows\SysWow64\wextract.exe

2013-03-29 22:11 . 2013-03-29 22:11 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe

2013-03-29 22:11 . 2013-03-29 22:11 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe

2013-03-29 22:11 . 2013-03-29 22:11 61952 ----a-w- c:\windows\SysWow64\tdc.ocx

2013-03-29 22:11 . 2013-03-29 22:11 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll

2013-03-29 22:11 . 2013-03-29 22:11 38400 ----a-w- c:\windows\SysWow64\imgutil.dll

2013-03-29 22:11 . 2013-03-29 22:11 361984 ----a-w- c:\windows\SysWow64\html.iec

2013-03-29 22:11 . 2013-03-29 22:11 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll

2013-03-29 22:11 . 2013-03-29 22:11 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl

2013-03-29 22:11 . 2013-03-29 22:11 12800 ----a-w- c:\windows\SysWow64\mshta.exe

2013-03-29 22:11 . 2013-03-29 22:11 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll

2013-03-29 22:11 . 2013-03-29 22:11 97280 ----a-w- c:\windows\system32\mshtmled.dll

2013-03-29 22:11 . 2013-03-29 22:11 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-03-29 22:11 . 2013-03-29 22:11 81408 ----a-w- c:\windows\system32\icardie.dll

2013-03-29 22:11 . 2013-03-29 22:11 762368 ----a-w- c:\windows\system32\ieapfltr.dll

2013-03-29 22:11 . 2013-03-29 22:11 452096 ----a-w- c:\windows\system32\dxtmsft.dll

2013-03-29 22:11 . 2013-03-29 22:11 441856 ----a-w- c:\windows\system32\html.iec

2013-03-29 22:11 . 2013-03-29 22:11 281600 ----a-w- c:\windows\system32\dxtrans.dll

2013-03-29 22:11 . 2013-03-29 22:11 27648 ----a-w- c:\windows\system32\licmgr10.dll

2013-03-29 22:11 . 2013-03-29 22:11 270848 ----a-w- c:\windows\system32\iedkcs32.dll

2013-03-29 22:11 . 2013-03-29 22:11 247296 ----a-w- c:\windows\system32\webcheck.dll

2013-03-29 22:11 . 2013-03-29 22:11 235008 ----a-w- c:\windows\system32\url.dll

2013-03-29 22:11 . 2013-03-29 22:11 216064 ----a-w- c:\windows\system32\msls31.dll

2013-03-29 22:11 . 2013-03-29 22:11 197120 ----a-w- c:\windows\system32\msrating.dll

2013-03-29 22:11 . 2013-03-29 22:11 167424 ----a-w- c:\windows\system32\iexpress.exe

2013-03-29 22:11 . 2013-03-29 22:11 1509376 ----a-w- c:\windows\system32\inetcpl.cpl

2013-03-29 22:11 . 2013-03-29 22:11 144896 ----a-w- c:\windows\system32\wextract.exe

2013-03-29 22:11 . 2013-03-29 22:11 1400416 ----a-w- c:\windows\system32\ieapfltr.dat

2013-03-29 22:11 . 2013-03-29 22:11 102912 ----a-w- c:\windows\system32\inseng.dll

2013-03-29 22:11 . 2013-03-29 22:11 599552 ----a-w- c:\windows\system32\vbscript.dll

2013-03-29 22:11 . 2013-03-29 22:11 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-03-29 22:11 . 2013-03-29 22:11 77312 ----a-w- c:\windows\system32\tdc.ocx

2013-03-29 22:11 . 2013-03-29 22:11 62976 ----a-w- c:\windows\system32\pngfilt.dll

2013-03-29 22:11 . 2013-03-29 22:11 52224 ----a-w- c:\windows\system32\msfeedsbs.dll

2013-03-29 22:11 . 2013-03-29 22:11 51200 ----a-w- c:\windows\system32\imgutil.dll

2013-03-29 22:11 . 2013-03-29 22:11 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-03-29 22:11 . 2013-03-29 22:11 173568 ----a-w- c:\windows\system32\ieUnatt.exe

2013-03-29 22:11 . 2013-03-29 22:11 149504 ----a-w- c:\windows\system32\occache.dll

2013-03-29 22:11 . 2013-03-29 22:11 13824 ----a-w- c:\windows\system32\mshta.exe

2013-03-29 22:11 . 2013-03-29 22:11 136192 ----a-w- c:\windows\system32\iepeers.dll

2013-03-29 22:11 . 2013-03-29 22:11 135680 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-03-29 22:11 . 2013-03-29 22:11 12800 ----a-w- c:\windows\system32\msfeedssync.exe

2013-03-13 16:43 . 2012-04-13 16:50 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-13 16:43 . 2012-04-13 16:50 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-11 15:07 . 2013-03-11 15:07 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-03-11 15:07 . 2013-03-11 15:07 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2013-03-11 15:07 . 2010-07-15 21:33 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-02-12 05:45 . 2013-03-13 13:59 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-13 13:59 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-13 13:59 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-13 13:59 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-13 13:59 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 13:59 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 04:12 . 2013-03-20 19:53 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HPAdvisorDock"="c:\program files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe" [2010-02-10 1712184]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-11 919008]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-07-31 38872]

"SSBkgdUpdate"="c:\program files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"PaperPort PTD"="c:\program files (x86)\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-19 29984]

"PPort11reminder"="c:\program files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-02-01 255528]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-02-15 577408]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-04-13 284696]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]

"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]

.

c:\users\Aaron Rammell\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-09-23 225280]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 ssmirrdr;ssmirrdr;c:\windows\system32\DRIVERS\ssmirrdr.sys [2013-01-18 10112]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-02-03 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]

S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-05-21 140272]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-06-18 103992]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-02-15 34872]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-04-13 13336]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

S2 RtVOsdService;RtVOsdService Installer;c:\program files\Realtek\RtVOsd\RtVOsdService.exe [2010-06-24 315392]

S2 TeamViewer8;TeamViewer 8;c:\program files (x86)\TeamViewer\Version8\TeamViewer_Service.exe [2013-03-06 3560288]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-03-18 2320920]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]

S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-02-03 271872]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-03-29 349800]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-10 21:08 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-30 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-13 16:43]

.

2013-04-30 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-20 13:52]

.

2013-04-30 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-20 13:52]

.

2013-04-29 c:\windows\Tasks\HPCeeScheduleForAaron Rammell.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]

.

2013-04-22 c:\windows\Tasks\HPCeeScheduleForAARONRAMMELL-HP$.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-03-29 6486120]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 1281512]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

IE: Append to existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert link target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert link target to existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~3\Office14\ONBttnIE.dll/105

TCP: Interfaces\{AA67CC1E-E2E3-40CE-A725-5CB301336AE2}: NameServer = 8.8.8.8

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-29 21:00:05

ComboFix-quarantined-files.txt 2013-04-30 04:00

.

Pre-Run: 420,180,086,784 bytes free

Post-Run: 419,732,504,576 bytes free

.

- - End Of File - - 5FF0B1878871401C1876392D5D3F6C14

Been having problems of sluggish and unresponsive. There is also an issue with outlook (which maybe unrelated) that it is only saving two week of mail, and when a new mail arrives the last one in the inbox is deleted.

gringo_pr · April 30, 2013

Hello smmaher1

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
Put a checkmark beside loaded modules.
A reboot will be needed to apply the changes. Do it.
TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
Then click on Change parameters in TDSSKiller.
Check all boxes then click OK.
Click the Start Scan button.
The scan should take no longer than 2 minutes.
If a suspicious object is detected, the default action will be Skip, click on Continue.
If malicious objects are found, they will show in the Scan results
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
If the forum still complains about it being to long send me everything that is at the end of the report after where it says
==================
Scan finished
==================

and I will see if I want to see the whole report

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

•Internet access
•Windows Update
•Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo

gringo_pr · May 3, 2013

Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

gringo_pr · May 7, 2013

Hello

48 Hour bump

It has been more than 48 hours since my last post.

do you still need help with this?
do you need more time?
are you having problems following my instructions?
if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

LDTate · May 10, 2013

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

MBAM wont remove Trojan.Ransom or PUM.UserWLoad

Recommended Posts

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Recently Browsing 0 members

Important Information