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FBI moneypak virus

billstarsky
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billstarsky

billstarsky

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Hi, my computer got infected with a version of the FBI money pack virus. Most of the fixes that I've come across involve running safe mode, but when I try to run safe mode my computer simply restarts and tries to boot normally. I'm running windows 7 64 bit.

Unfortunately I can't post any of the logs required due to the issues above. I'd appreciate any help you can offer. Thanks.

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MrCharlie

MrCharlie

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Welcome to the forum, here's how we deal with this infection:

  1. Please download Farbar Recovery Scan Tool and save it to a flash drive.
    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    Plug the flash drive into the infected PC.
  2. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.
    If you are using Vista or Windows 7 enter System Recovery Options.
    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.

To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

[*]On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt
      Select Command Prompt
      Once in the Command Prompt:

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]Press Scan button.

[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

MrC

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billstarsky

billstarsky

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Thanks.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-04-2013 02

Ran by SYSTEM on 29-04-2013 17:44:23

Running from G:\

Windows 7 Professional (X64) OS Language: English(US)

Internet Explorer Version 9

Boot Mode: Recovery

The current controlset is ControlSet001

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" [2399632 2011-04-13] (Microsoft Corporation)

HKLM\...\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" [1860496 2011-04-13] (Microsoft Corporation)

HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [500208 2010-03-05] (Adobe Systems Incorporated)

HKLM\...\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1281512 2013-01-27] (Microsoft Corporation)

HKLM-x32\...\Run: [Ai Nap] "C:\Program Files (x86)\ASUS\AI Suite\AiNap\AiNap.exe" [1435136 2009-07-01] ()

HKLM-x32\...\Run: [QFan Help] "C:\Program Files (x86)\ASUS\AI Suite\QFan3\QFanHelp.exe" [601088 2009-07-01] ()

HKLM-x32\...\Run: [CPU Power Monitor] "C:\Program Files (x86)\ASUS\AI Suite\AiGear3\CpuPowerMonitor.exe" [627200 2008-01-09] ()

HKLM-x32\...\Run: [ASUS Energy Saving] "C:\Program Files (x86)\ASUS\AI Suite\EnergySaving\PwSave.exe" [1352704 2009-01-22] ()

HKLM-x32\...\Run: [Cpu Level Up help] "C:\Program Files (x86)\ASUS\AI Suite\CpuLevelUpHelp.exe" [881152 2007-11-30] ()

HKLM-x32\...\Run: [HF_G_Jul] "C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe" /DoAction [x]

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [946352 2012-12-02] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59720 2013-01-28] (Apple Inc.)

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized [522232 2012-08-17] (Cisco Systems, Inc.)

HKLM-x32\...\Run: [iTunesHelper] "D:\Programs\iTunes\iTunesHelper.exe" [x]

HKU\James\...\Run: [Akamai NetSession Interface] "C:\Users\James\AppData\Local\Akamai\netsession_win.exe" [4480768 2013-01-26] (Akamai Technologies, Inc.)

HKU\James\...\Run: [Google Update] "C:\Users\James\AppData\Local\Google\Update\GoogleUpdate.exe" /c [116648 2012-09-17] (Google Inc.)

HKU\James\...\Winlogon: [shell] explorer.exe,C:\Users\James\AppData\Roaming\skype.dat [124928 2011-11-16] (Enqvier Software Group) <==== ATTENTION

SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - %Systemroot%\system32\webcheck.dll (Microsoft Corporation)

==================== Services (Whitelisted) =================

S2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [22056 2013-01-27] (Microsoft Corporation)

S3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [379360 2013-01-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

S1 AsIO; C:\Windows\SysWow64\drivers\AsIO.sys [13368 2009-12-30] ()

S3 epmntdrv; C:\Windows\system32\epmntdrv.sys [16776 2011-07-29] ()

S3 EuGdiDrv; C:\Windows\system32\EuGdiDrv.sys [9096 2011-07-29] ()

S0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [230320 2013-01-20] (Microsoft Corporation)

S3 MTsensor; C:\Windows\System32\DRIVERS\ASACPI.sys [15416 2009-12-30] ()

S2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [130008 2013-01-20] (Microsoft Corporation)

S0 sptd; C:\Windows\System32\Drivers\sptd.sys [834544 2009-12-30] (Duplex Secure Ltd.)

S3 yukonw7; C:\Windows\System32\DRIVERS\yk62x64.sys [395264 2009-09-28] ()

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-04-29 17:44 - 2013-04-29 17:44 - 00000000 ____D C:\FRST

2013-04-29 03:12 - 2013-04-29 04:00 - 00000004 ____A C:\Users\James\AppData\Roaming\skype.ini

2013-04-24 02:52 - 2013-04-12 06:45 - 01656680 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ntfs.sys

2013-04-11 03:23 - 2013-02-21 22:57 - 17817088 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.dll

2013-04-11 03:23 - 2013-02-21 22:29 - 10925568 ____A (Microsoft Corporation) C:\Windows\System32\ieframe.dll

2013-04-11 03:23 - 2013-02-21 22:27 - 02312704 ____A (Microsoft Corporation) C:\Windows\System32\jscript9.dll

2013-04-11 03:23 - 2013-02-21 22:21 - 01346560 ____A (Microsoft Corporation) C:\Windows\System32\urlmon.dll

2013-04-11 03:23 - 2013-02-21 22:20 - 01392128 ____A (Microsoft Corporation) C:\Windows\System32\wininet.dll

2013-04-11 03:23 - 2013-02-21 22:19 - 01494528 ____A (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl

2013-04-11 03:23 - 2013-02-21 22:18 - 00237056 ____A (Microsoft Corporation) C:\Windows\System32\url.dll

2013-04-11 03:23 - 2013-02-21 22:17 - 00085504 ____A (Microsoft Corporation) C:\Windows\System32\jsproxy.dll

2013-04-11 03:23 - 2013-02-21 22:15 - 00816640 ____A (Microsoft Corporation) C:\Windows\System32\jscript.dll

2013-04-11 03:23 - 2013-02-21 22:15 - 00599040 ____A (Microsoft Corporation) C:\Windows\System32\vbscript.dll

2013-04-11 03:23 - 2013-02-21 22:15 - 00173056 ____A (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe

2013-04-11 03:23 - 2013-02-21 22:14 - 00729088 ____A (Microsoft Corporation) C:\Windows\System32\msfeeds.dll

2013-04-11 03:23 - 2013-02-21 22:13 - 02147840 ____A (Microsoft Corporation) C:\Windows\System32\iertutil.dll

2013-04-11 03:23 - 2013-02-21 22:13 - 00096768 ____A (Microsoft Corporation) C:\Windows\System32\mshtmled.dll

2013-04-11 03:23 - 2013-02-21 22:12 - 02382848 ____A (Microsoft Corporation) C:\Windows\System32\mshtml.tlb

2013-04-11 03:23 - 2013-02-21 22:09 - 00248320 ____A (Microsoft Corporation) C:\Windows\System32\ieui.dll

2013-04-11 03:23 - 2013-02-21 20:05 - 12324352 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2013-04-11 03:23 - 2013-02-21 19:47 - 09738752 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2013-04-11 03:23 - 2013-02-21 19:46 - 01800704 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2013-04-11 03:23 - 2013-02-21 19:38 - 01129472 ____A (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2013-04-11 03:23 - 2013-02-21 19:38 - 01104384 ____A (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2013-04-11 03:23 - 2013-02-21 19:37 - 01427968 ____A (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2013-04-11 03:23 - 2013-02-21 19:36 - 00231936 ____A (Microsoft Corporation) C:\Windows\SysWOW64\url.dll

2013-04-11 03:23 - 2013-02-21 19:35 - 00065024 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2013-04-11 03:23 - 2013-02-21 19:34 - 00717824 ____A (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll

2013-04-11 03:23 - 2013-02-21 19:34 - 00420864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll

2013-04-11 03:23 - 2013-02-21 19:34 - 00142848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2013-04-11 03:23 - 2013-02-21 19:33 - 00607744 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2013-04-11 03:23 - 2013-02-21 19:32 - 01796096 ____A (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2013-04-11 03:23 - 2013-02-21 19:31 - 02382848 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2013-04-11 03:23 - 2013-02-21 19:31 - 00073216 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll

2013-04-11 03:23 - 2013-02-21 19:28 - 00176640 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2013-04-11 02:58 - 2013-03-18 22:04 - 05550424 ____A (Microsoft Corporation) C:\Windows\System32\ntoskrnl.exe

2013-04-11 02:58 - 2013-03-18 21:46 - 00043520 ____A (Microsoft Corporation) C:\Windows\System32\csrsrv.dll

2013-04-11 02:58 - 2013-03-18 21:04 - 03968856 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe

2013-04-11 02:58 - 2013-03-18 21:04 - 03913560 ____A (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe

2013-04-11 02:58 - 2013-03-18 20:47 - 00006656 ____A (Microsoft Corporation) C:\Windows\SysWOW64\apisetschema.dll

2013-04-11 02:58 - 2013-03-18 19:06 - 00112640 ____A (Microsoft Corporation) C:\Windows\System32\smss.exe

2013-04-11 02:58 - 2013-02-28 19:36 - 03153408 ____A (Microsoft Corporation) C:\Windows\System32\win32k.sys

2013-04-11 02:58 - 2013-02-14 22:08 - 00044032 ____A (Microsoft Corporation) C:\Windows\System32\tsgqec.dll

2013-04-11 02:58 - 2013-02-14 22:06 - 03717632 ____A (Microsoft Corporation) C:\Windows\System32\mstscax.dll

2013-04-11 02:58 - 2013-02-14 22:02 - 00158720 ____A (Microsoft Corporation) C:\Windows\System32\aaclient.dll

2013-04-11 02:58 - 2013-02-14 20:37 - 03217408 ____A (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll

2013-04-11 02:58 - 2013-02-14 20:34 - 00131584 ____A (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll

2013-04-11 02:58 - 2013-02-14 19:25 - 00036864 ____A (Microsoft Corporation) C:\Windows\SysWOW64\tsgqec.dll

2013-04-11 02:58 - 2013-01-23 22:01 - 00223752 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\fvevol.sys

2013-04-07 15:30 - 2013-04-07 15:30 - 00017465 ____A C:\Users\James\Downloads\RLCSpring 13 OH Master Schedule for BUFA.xlsx

==================== One Month Modified Files and Folders =======

2013-04-29 17:44 - 2013-04-29 17:44 - 00000000 ____D C:\FRST

2013-04-29 04:00 - 2013-04-29 03:12 - 00000004 ____A C:\Users\James\AppData\Roaming\skype.ini

2013-04-29 03:58 - 2009-07-13 21:13 - 00726444 ____A C:\Windows\System32\PerfStringBackup.INI

2013-04-29 03:54 - 2011-05-16 13:13 - 00000892 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-04-29 03:54 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-04-29 03:54 - 2009-07-13 20:51 - 00049855 ____A C:\Windows\setupact.log

2013-04-29 03:20 - 2012-04-04 17:41 - 00000830 ____A C:\Windows\Tasks\Adobe Flash Player Updater.job

2013-04-29 03:19 - 2009-12-30 16:51 - 01663327 ____A C:\Windows\WindowsUpdate.log

2013-04-29 03:11 - 2011-05-16 13:13 - 00000896 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-04-29 03:03 - 2012-09-20 12:53 - 00000908 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3716149706-747431931-57298084-1001UA.job

2013-04-29 02:58 - 2009-07-13 20:45 - 00013984 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-04-29 02:58 - 2009-07-13 20:45 - 00013984 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-04-28 12:03 - 2012-09-20 12:53 - 00000856 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3716149706-747431931-57298084-1001Core.job

2013-04-12 06:45 - 2013-04-24 02:52 - 01656680 ____A (Microsoft Corporation) C:\Windows\System32\Drivers\ntfs.sys

2013-04-12 03:04 - 2012-09-20 12:55 - 00002322 ____A C:\Users\James\Desktop\Google Chrome.lnk

2013-04-12 03:00 - 2009-07-13 20:45 - 04961896 ____A C:\Windows\System32\FNTCACHE.DAT

2013-04-11 03:24 - 2010-01-12 15:20 - 72702784 ____A (Microsoft Corporation) C:\Windows\System32\MRT.exe

2013-04-07 15:30 - 2013-04-07 15:30 - 00017465 ____A C:\Users\James\Downloads\RLCSpring 13 OH Master Schedule for BUFA.xlsx

2013-04-02 02:34 - 2009-12-30 14:10 - 00282744 ____N (Microsoft Corporation) C:\Windows\System32\MpSigStub.exe

ZeroAccess:

C:\Windows\Installer\{b72848a2-ac08-3f33-8a9c-2f46d692289e}

C:\Windows\Installer\{b72848a2-ac08-3f33-8a9c-2f46d692289e}\L

C:\Windows\Installer\{b72848a2-ac08-3f33-8a9c-2f46d692289e}\U

ZeroAccess:

C:\$Recycle.Bin\S-1-5-21-3716149706-747431931-57298084-1001\$b72848a2ac083f338a9c2f46d692289e

ZeroAccess:

C:\Users\James\AppData\Local\{b72848a2-ac08-3f33-8a9c-2f46d692289e}

C:\Users\James\AppData\Local\{b72848a2-ac08-3f33-8a9c-2f46d692289e}\L

C:\Users\James\AppData\Local\{b72848a2-ac08-3f33-8a9c-2f46d692289e}\U

Other Malware:

===========

C:\Users\James\AppData\Roaming\skype.dat

C:\Users\James\AppData\Roaming\skype.ini

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2013-04-07 15:34:40

Restore point made on: 2013-04-11 03:23:18

Restore point made on: 2013-04-14 12:56:27

Restore point made on: 2013-04-17 13:41:43

Restore point made on: 2013-04-21 12:12:01

Restore point made on: 2013-04-24 03:19:35

Restore point made on: 2013-04-28 06:50:27

==================== Memory info ===========================

Percentage of memory in use: 15%

Total physical RAM: 4095.12 MB

Available physical RAM: 3467.54 MB

Total Pagefile: 4093.27 MB

Available Pagefile: 3451.81 MB

Total Virtual: 8192 MB

Available Virtual: 8191.87 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:117.09 GB) (Free:65.9 GB) NTFS (Disk=0 Partition=2)

Drive d: () (Fixed) (Total:814.31 GB) (Free:600.34 GB) NTFS (Disk=0 Partition=3)

Drive g: () (Removable) (Total:7.45 GB) (Free:7.45 GB) FAT32 (Disk=1 Partition=1)

Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Drive y: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS (Disk=0 Partition=1) ==>[system with boot components (obtained from reading drive)]

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 931 GB 10 MB

Disk 1 Online 7635 MB 0 B

Partitions of Disk 0:

===============

Disk ID: 63526352

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 100 MB 1024 KB

Partition 2 Primary 117 GB 101 MB

Partition 0 Extended 814 GB 117 GB

Partition 3 Logical 814 GB 117 GB

==================================================================================

Disk: 0

Partition 1

Type : 07

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 Y System Rese NTFS Partition 100 MB Healthy

=========================================================

Disk: 0

Partition 2

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 2 C NTFS Partition 117 GB Healthy

=========================================================

Disk: 0

Partition 3

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 3 D NTFS Partition 814 GB Healthy

=========================================================

Partitions of Disk 1:

===============

Disk ID: C3072E18

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 7631 MB 4032 KB

==================================================================================

Disk: 1

Partition 1

Type : 0C

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 4 G FAT32 Removable 7631 MB Healthy

=========================================================

============================== MBR & Partition Table ==================

====================================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 932 GB) (Disk ID: 63526352)

Partition 1: (Active) - (Size=100 MB) - (Type=07) (NTFS)

Partition 2: (Not Active) - (Size=117 GB) - (Type=07) (NTFS)

Partition 3: (Not Active) - (Size=814 GB) - (Type=OF) (Extended)

====================================================================

Disk: 1 (MBR Code: Windows XP) (Size: 7 GB) (Disk ID: C3072E18)

Partition 1: (Not Active) - (Size=7 GB) - (Type=0C)

Last Boot: 2013-04-28 11:45

==================== End Of Log ============================

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MrCharlie

MrCharlie

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Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

--------------------------------------

The FIX:

OK, here you go......this should get you going:

Please download the attached fixlist.txt and copy it to your flashdrive.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options. (as you did before)

Run FRST64 or FRST (which ever one you're using) and press the Fix button just once and wait.

The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

See if the computer boots normally now.

MrC

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billstarsky

billstarsky

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It does boot normally.

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 28-04-2013 02

Ran by SYSTEM at 2013-04-29 20:11:11 Run:1

Running from G:\

Boot Mode: Recovery

==============================================

HKEY_USERS\James\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell value deleted successfully.

C:\Windows\Installer\{b72848a2-ac08-3f33-8a9c-2f46d692289e} moved successfully.

C:\$Recycle.Bin\S-1-5-21-3716149706-747431931-57298084-1001\$b72848a2ac083f338a9c2f46d692289e moved successfully.

C:\Users\James\AppData\Local\{b72848a2-ac08-3f33-8a9c-2f46d692289e} moved successfully.

C:\Users\James\AppData\Roaming\skype.dat moved successfully.

==== End of Fixlog ====

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MrCharlie

MrCharlie

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OK, it's important to follow up with some additional scans:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

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billstarsky

billstarsky

Posted
  • Author
Posted

I wasn't sure which mbar-log.txt to post, so I have included both. System is now functioning normally.

First mbar run:

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

Database version: v2013.04.29.09

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

James :: JAMES-PC [administrator]

4/29/2013 9:28:53 PM

mbar-log-2013-04-29 (21-28-53).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 30012

Time elapsed: 6 minute(s), 15 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 2

c:\Users\James\AppData\Local\Temp\msimg32.dll (Trojan.Zaccess.PES) -> Delete on reboot.

c:\Users\James\AppData\Local\Temp\figaga.exe (Trojan.Zaccess.PES) -> Delete on reboot.

(end)

Second mbar run:

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

Database version: v2013.04.29.09

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

James :: JAMES-PC [administrator]

4/29/2013 9:38:50 PM

mbar-log-2013-04-29 (21-38-50).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 30011

Time elapsed: 7 minute(s), 20 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.838000 GHz

Memory total: 4294041600, free: 3032035328

------------ Kernel report ------------

04/29/2013 21:21:27

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\System32\Drivers\spem.sys

\SystemRoot\System32\Drivers\WMILIB.SYS

\SystemRoot\System32\Drivers\SCSIPORT.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\vmbus.sys

\SystemRoot\system32\drivers\winhv.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\drivers\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\drivers\ws2ifsl.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vpcnfltr.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\vpcvmm.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\SysWow64\drivers\AsIO.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\atikmpag.sys

\SystemRoot\system32\DRIVERS\atikmdag.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\yk62x64.sys

\SystemRoot\system32\drivers\1394ohci.sys

\SystemRoot\system32\DRIVERS\fdc.sys

\SystemRoot\system32\DRIVERS\ASACPI.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\System32\Drivers\a91ewgx6.SYS

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\vpcusb.sys

\SystemRoot\system32\DRIVERS\usbrpm.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\vpchbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\system32\DRIVERS\flpydisk.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\drivers\usbccgp.sys

\SystemRoot\system32\DRIVERS\dc3d.sys

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\drivers\hidusb.sys

\SystemRoot\system32\drivers\HIDCLASS.SYS

\SystemRoot\system32\drivers\kbdhid.sys

\SystemRoot\system32\DRIVERS\NuidFltr.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\point64.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\system32\DRIVERS\USBSTOR.SYS

\SystemRoot\System32\Drivers\fastfat.SYS

\SystemRoot\system32\DRIVERS\WUDFRd.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\user32.dll

\Windows\System32\ws2_32.dll

\Windows\System32\rpcrt4.dll

\Windows\System32\gdi32.dll

\Windows\System32\iertutil.dll

\Windows\System32\clbcatq.dll

\Windows\System32\msctf.dll

\Windows\System32\psapi.dll

\Windows\System32\kernel32.dll

\Windows\System32\shlwapi.dll

\Windows\System32\usp10.dll

\Windows\System32\normaliz.dll

\Windows\System32\urlmon.dll

\Windows\System32\msvcrt.dll

\Windows\System32\lpk.dll

\Windows\System32\difxapi.dll

\Windows\System32\setupapi.dll

\Windows\System32\wininet.dll

\Windows\System32\shell32.dll

\Windows\System32\ole32.dll

\Windows\System32\comdlg32.dll

\Windows\System32\sechost.dll

\Windows\System32\advapi32.dll

\Windows\System32\nsi.dll

\Windows\System32\imm32.dll

\Windows\System32\oleaut32.dll

\Windows\System32\imagehlp.dll

\Windows\System32\Wldap32.dll

\Windows\System32\comctl32.dll

\Windows\System32\wintrust.dll

\Windows\System32\devobj.dll

\Windows\System32\crypt32.dll

\Windows\System32\KernelBase.dll

\Windows\System32\cfgmgr32.dll

\Windows\System32\msasn1.dll

\Windows\SysWOW64\normaliz.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk1\DR1

Upper Device Object: 0xfffffa8005d07790

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\00000086\

Lower Device Object: 0xfffffa8005c52650

Lower Device Driver Name: \Driver\USBSTOR\

Driver name found: USBSTOR

Initialization returned 0x0

Load Function returned 0x0

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8004af3060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP3T0L0-3\

Lower Device Object: 0xfffffa800480f680

Lower Device Driver Name: \Driver\atapi\

Driver name found: atapi

Initialization returned 0x0

Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)

Load Function returned 0x0

No address found

Downloaded database version: v2013.04.29.09

Downloaded database version: v2013.04.25.01

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8004af3060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8004af3b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8004af3060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8004813520, DeviceName: Unknown, DriverName: \Driver\ACPI\

DevicePointer: 0xfffffa800480f680, DeviceName: \Device\Ide\IdeDeviceP3T0L0-3\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a00bc914d0, 0xfffffa8004af3060, 0xfffffa8006052090

Lower DeviceData: 0xfffff8a00b283e60, 0xfffffa800480f680, 0xfffffa8005cdd090

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

File user open failed: C:\Windows\system32\drivers\sptd.sys (0x00000020)

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 63526352

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 204800

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 206848 Numsec = 245549852

Partition 2 type is Extended with LBA (0xf)

Partition is NOT ACTIVE.

Partition starts at LBA: 245762414 Numsec = 1707741586

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 1000204886016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...

Physical Sector Size: 512

Drive: 1, DevicePointer: 0xfffffa8005d07790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8005c45750, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8005d07790, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8005c52650, DeviceName: \Device\00000086\, DriverName: \Driver\USBSTOR\

------------ End ----------

Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a010612230, 0xfffffa8005d07790, 0xfffffa8006077090

Lower DeviceData: 0xfffff8a00b3fc2a0, 0xfffffa8005c52650, 0xfffffa8005ddb8f0

Drive 1

Scanning MBR on drive 1...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: C3072E18

Partition information:

Partition 0 type is Other (0xc)

Partition is NOT ACTIVE.

Partition starts at LBA: 8064 Numsec = 15628800

Partition 1 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 8006074368 bytes

Sector size: 512 bytes

Done!

Performing system, memory and registry scan...

Infected: c:\Users\James\AppData\Local\Temp\msimg32.dll --> [Trojan.Zaccess.PES]

Infected: c:\Users\James\AppData\Local\Temp\figaga.exe --> [Trojan.Zaccess.PES]

Done!

Scan finished

Creating System Restore point...

Scheduling clean up...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Executing an action fixdamage.exe...

Success!

Removal scheduling successful. System shutdown needed.

System shutdown occurred

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.838000 GHz

Memory total: 4294041600, free: 3252056064

Removal queue found; removal started

Removing c:\Users\James\AppData\Local\Temp\msimg32.dll...

Removing c:\Users\James\AppData\Local\Temp\figaga.exe...

Removal finished

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.838000 GHz

Memory total: 4294041600, free: 2930860032

------------ Kernel report ------------

04/29/2013 21:31:22

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\System32\Drivers\spmy.sys

\SystemRoot\System32\Drivers\WMILIB.SYS

\SystemRoot\System32\Drivers\SCSIPORT.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\vmbus.sys

\SystemRoot\system32\drivers\winhv.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\drivers\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\drivers\ws2ifsl.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vpcnfltr.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\vpcvmm.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\SysWow64\drivers\AsIO.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\atikmpag.sys

\SystemRoot\system32\DRIVERS\atikmdag.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\yk62x64.sys

\SystemRoot\system32\drivers\1394ohci.sys

\SystemRoot\system32\DRIVERS\fdc.sys

\SystemRoot\system32\DRIVERS\ASACPI.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\System32\Drivers\azib3y3u.SYS

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\drivers\mouclass.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\vpcusb.sys

\SystemRoot\system32\DRIVERS\usbrpm.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\vpchbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\system32\DRIVERS\flpydisk.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_atapi.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\drivers\usbccgp.sys

\SystemRoot\system32\DRIVERS\dc3d.sys

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\drivers\hidusb.sys

\SystemRoot\system32\drivers\HIDCLASS.SYS

\SystemRoot\system32\drivers\kbdhid.sys

\SystemRoot\system32\DRIVERS\NuidFltr.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\point64.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\msctf.dll

\Windows\System32\ole32.dll

\Windows\System32\msvcrt.dll

\Windows\System32\nsi.dll

\Windows\System32\kernel32.dll

\Windows\System32\gdi32.dll

\Windows\System32\comdlg32.dll

\Windows\System32\imm32.dll

\Windows\System32\rpcrt4.dll

\Windows\System32\oleaut32.dll

\Windows\System32\lpk.dll

\Windows\System32\usp10.dll

\Windows\System32\ws2_32.dll

\Windows\System32\urlmon.dll

\Windows\System32\shell32.dll

\Windows\System32\shlwapi.dll

\Windows\System32\clbcatq.dll

\Windows\System32\difxapi.dll

\Windows\System32\psapi.dll

\Windows\System32\iertutil.dll

\Windows\System32\normaliz.dll

\Windows\System32\user32.dll

\Windows\System32\Wldap32.dll

\Windows\System32\setupapi.dll

\Windows\System32\advapi32.dll

\Windows\System32\wininet.dll

\Windows\System32\sechost.dll

\Windows\System32\imagehlp.dll

\Windows\System32\cfgmgr32.dll

\Windows\System32\devobj.dll

\Windows\System32\KernelBase.dll

\Windows\System32\crypt32.dll

\Windows\System32\wintrust.dll

\Windows\System32\comctl32.dll

\Windows\System32\msasn1.dll

\Windows\SysWOW64\normaliz.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8004b18060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP3T0L0-3\

Lower Device Object: 0xfffffa8004884680

Lower Device Driver Name: \Driver\atapi\

Driver name found: atapi

Initialization returned 0x0

Port sub-driver loaded: \??\C:\Windows\System32\drivers\ataport.sys (0x0)

Load Function returned 0x0

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8004b18060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8004b18ab0, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8004b18060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8004888520, DeviceName: Unknown, DriverName: \Driver\ACPI\

DevicePointer: 0xfffffa8004884680, DeviceName: \Device\Ide\IdeDeviceP3T0L0-3\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a00a37af80, 0xfffffa8004b18060, 0xfffffa8005133790

Lower DeviceData: 0xfffff8a00a479750, 0xfffffa8004884680, 0xfffffa8004eeaa60

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\Windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

File user open failed: C:\Windows\system32\drivers\sptd.sys (0x00000020)

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 63526352

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 204800

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 206848 Numsec = 245549852

Partition 2 type is Extended with LBA (0xf)

Partition is NOT ACTIVE.

Partition starts at LBA: 245762414 Numsec = 1707741586

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 1000204886016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1953505168-1953525168)...

Done!

Performing system, memory and registry scan...

Done!

Scan finished

=======================================

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MrCharlie

MrCharlie

Posted
Posted

Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

Posted
Posted

Looks Good......lets check for any adware while you're here:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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billstarsky

billstarsky

Posted
  • Author
Posted

# AdwCleaner v2.300 - Logfile created 04/30/2013 at 18:30:01

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : James - JAMES-PC

# Boot Mode : Normal

# Running from : C:\Users\James\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Found : HKCU\Software\IGearSettings

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Found : HKU\S-1-5-21-3716149706-747431931-57298084-1001\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Mozilla Firefox v4.0.1 (en-US)

File : C:\Users\James\AppData\Roaming\Mozilla\Firefox\Profiles\zvxd63k7.default\prefs.js

Found : user_pref("keyword.URL", "hxxp://isearch.avg.com/search?cid=%7B51e8667d-8f73-43b6-bdc3-46c8174833b8%[...]

-\\ Google Chrome v26.0.1410.64

File : C:\Users\James\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1942 octets] - [30/04/2013 18:30:01]

########## EOF - C:\AdwCleaner[R1].txt - [2002 octets] ##########

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MrCharlie

MrCharlie

Posted
Posted

Some of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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billstarsky

billstarsky

Posted
  • Author
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# AdwCleaner v2.300 - Logfile created 04/30/2013 at 20:23:24

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : James - JAMES-PC

# Boot Mode : Normal

# Running from : C:\Users\James\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKCU\Software\IGearSettings

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Mozilla Firefox v4.0.1 (en-US)

File : C:\Users\James\AppData\Roaming\Mozilla\Firefox\Profiles\zvxd63k7.default\prefs.js

Deleted : user_pref("keyword.URL", "hxxp://isearch.avg.com/search?cid=%7B51e8667d-8f73-43b6-bdc3-46c8174833b8%[...]

-\\ Google Chrome v26.0.1410.64

File : C:\Users\James\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2065 octets] - [30/04/2013 18:30:01]

AdwCleaner[R2].txt - [2125 octets] - [30/04/2013 20:22:57]

AdwCleaner[s1].txt - [1934 octets] - [30/04/2013 20:23:24]

########## EOF - C:\AdwCleaner[s1].txt - [1994 octets] ##########

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

JavaFX 2.1.1

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 11.6.602.180

Adobe Reader 10.1.6 Adobe Reader out of Date!

Mozilla Firefox (4.0.1)

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

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MrCharlie

MrCharlie

Posted
Posted

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

JavaFX 2.1.1 <---uninstall from your add/remove programs

Java 7 Update 9 <---please update, should be Update 21

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-----------------------------

Adobe Reader 10.1.6 Adobe Reader out of Date!<---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

-------------------------------

Google Chrome 26.0.1410.43 <---OLD

Google Chrome 26.0.1410.64 <---OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

---------------------------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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Maurice Naggar

Maurice Naggar

Posted
Posted

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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