PUM.Hijack.Startmenu

[di_zig]

Hi there,

Have recently had to reinstall windows XP and after doing so ran Malwarebytes and came up with the malware in the topic title. Just wanted some advice on how best to ensure it is removed and that nothing else is lurking around in the background.

Thanks

[MrCharlie]

Welcome to the forum.

Can you post the log from Malwarebytes showing the infection.

and also.......

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

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Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[di_zig]

Hi MrC, thanks for the quick reply,

Re disabling/uninstalling software on my computer, would gladly do so but have been unable to find some software in control panel after reinstallng Windows. If you can advise a way to find it to uninstall I will do so asap.

Logs are as follows

Malewarebytes log:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.28.04

Windows XP Service Pack 2 x86 NTFS

Internet Explorer 6.0.2900.2180

Diana :: DIANA [administrator]

Protection: Enabled

29/04/2013 8:58:59 AM

MBAM-log-2013-04-29 (09-44-47).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 270755

Time elapsed: 13 minute(s), 25 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 1

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> No action taken.

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Rouge Killer Report:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 2) 32 bits version

Started in : Normal mode

User : Diana [Admin rights]

Mode : Scan -- Date : 04/29/2013 11:14:22

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[TASK][sUSP PATH] expressburnShakeIcon.job : C:\Documents and Settings\Diana\Local Settings\Temp\n1s.exe -shakeicon [x] -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: HTS541080G9SA00 +++++

--- User ---

[MBR] 77646f0d35be8317c7ef656707f3a158

[bSP] b1a06967ba6baef706df571c8680b67e : Toshiba MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 68699 Mo

1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 140713335 | Size: 6581 Mo

2 - [XXXXXX] UNKNOWN (0xd7) [VISIBLE] Offset (sectors): 154191870 | Size: 1027 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_04292013_02d1114.txt >>

RKreport[1]_S_04292013_02d1114.txt

[MrCharlie]

You're talking about the P2P warning, that doesn't apply to you...it's just a general warning I give to everyone if they do any P2P programs installed.

-------------------

You can have Malwarebytes fix that entry, It's just a "Potentially Unwanted Modification".

I just checked my XP system and it's not even listed....nothing to worry about.

You may have to set Malwarebytes to fix by.......

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUM > Select Show in Results List and Check for removal.

-------------------------

Windows XP (5.1.2600 Service Pack 2) 32 bits version

Make sure you visit Windows Update and get Service Pack 3 to be fully protected.

MrC

[di_zig]

fantastic news, thanks

[MrCharlie]

OK

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[LDTate]

Glad we could help.

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