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Miserably, I've been somehow struck with PrivatizeVPN. Ad-Aware threw an immediate warning about capturing and removing a Trojan Horse. I ran a deep scan with MalwareBytes/MBAM, Microsoft Security Essentials, a second scan with Ad-Aware, and Spybot S&D. Nothing else came up but I'm noticing serious system slowdowns. I've grabbed RogueKiller, AdwCleaner, and Security check per this thread but it's not helping too much. System is still slow, PrivatizeVPN shows up in my network options. I'd really appreciate any assistance you could offer. Thanks!

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 10.9.2

Run by Heather at 22:33:24 on 2013-04-27

Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.1151 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}

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============== Running Processes ===============

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C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k HPService

c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\System32\rundll32.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Users\Heather\AppData\Local\Google\Update\1.3.21.135\GoogleCrashHandler.exe

C:\Users\Heather\AppData\Local\Google\Update\1.3.21.135\GoogleCrashHandler64.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Users\Heather\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\svchost.exe -k defragsvc

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Heather\Downloads\SecurityCheck.exe

C:\Windows\SysWOW64\cmd.exe

C:\Windows\SysWOW64\notepad.exe

C:\Programs\EDITPL~1\EDITPLUS.EXE

C:\Users\Heather\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uProxyOverride = <local>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: LastPass Browser Helper Object: {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll

BHO: Foxit PDF Creator Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Foxit PDF Creator Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} -

TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar.dll

TB: Foxit PDF Creator Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} -

EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>

EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>

uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe

uRun: [Google Update] "C:\Users\Heather\AppData\Local\Google\Update\GoogleUpdate.exe" /c

uRun: [AROReminder] C:\Program Files (x86)\ARO 2011\ARO.exe -rem

uRun: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN19R1T11Q05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1

uRun: [spotify Web Helper] "C:\Users\Heather\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent

uRun: [spotify] "C:\Users\Heather\AppData\Roaming\Spotify\spotify.exe" /uri spotify:autostart

uRun: [WinPatrol] C:\Programs\Communications\WinPatrol\winpatrol.exe -expressboot

mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [VirtualCloneDrive] "C:\Programs\VirtualCloneDrive\VCDDaemon.exe" /s

mRunOnce: [Malwarebytes Anti-Malware] C:\Users\Heather\Desktop\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CurseClientStartup.ccip

StartupFolder: C:\Users\Heather\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Heather\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\Heather\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MAGICD~1.LNK - C:\Program Files (x86)\MagicDisc\MagicDisc.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000

IE: LastPass - C:\Program Files (x86)\LastPass\context.html?cmd=lastpass

IE: LastPass Fill Forms - C:\Program Files (x86)\LastPass\context.html?cmd=fillforms

IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab

DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{FB33E623-3C8E-4F35-829C-E596EF06461F} : DHCPNameServer = 192.168.1.254

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

.

INFO: x64-HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

x64-DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\

FF - prefs.js: browser.search.selectedEngine - Amazon.com

FF - prefs.js: browser.startup.homepage - hxxps://encrypted.google.com/

FF - prefs.js: network.proxy.type - 0

FF - component: C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\WINNT_x86-msvc\components\WeaveCrypto.dll

FF - component: C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\support@lastpass.com\platform\WINNT_x86-msvc\components\lpxpcom.dll

FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\14.2.0\npsitesafety.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll

FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

FF - plugin: C:\Users\Heather\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll

FF - plugin: C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npo1d.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

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R0 Lbd;Lbd;C:\Windows\System32\drivers\Lbd.sys [2010-6-5 69152]

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2009-12-2 188928]

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2010-2-5 1355968]

R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2010-3-31 1153368]

R2 TeamViewer7;TeamViewer 7;C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-7-16 2673064]

R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2009-12-2 40832]

R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\programs\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe --> c:\programs\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe [?]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 TucbAudio;TucbAudio;C:\Windows\System32\drivers\TucbAudio.sys [2010-4-23 33336]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-6-11 1255736]

.

=============== File Associations ===============

.

FileExt: .txt: Applications\editplus.exe=C:\Programs\EDITPL~1\EDITPLUS.EXE "%1" [userChoice]

FileExt: .vbe: VBEFile="C:\Windows\System32\CScript.exe" "%1" %* [default=Open2]

FileExt: .vbs: VBSFile="C:\Windows\System32\CScript.exe" "%1" %* [default=Open2]

FileExt: .js: JSFile=C:\Windows\System32\CScript.exe "%1" %* [default=Open2]

FileExt: .jse: JSEFile=C:\Windows\System32\CScript.exe "%1" %* [default=Open2]

FileExt: .wsf: WSFFile="C:\Windows\System32\CScript.exe" "%1" %* [default=Open2]

ShellExec: Foxit Reader.exe: print="C:\Program Files (x86)\Foxit Software\Foxit Reader\Foxit Reader.exe"/p "%1"

ShellExec: Foxit Reader.exe: printto="C:\Program Files (x86)\Foxit Software\Foxit Reader\Foxit Reader.exe"/t "%1" "%2" "%3" "%4"

.

=============== Created Last 30 ================

.

2013-04-28 02:19:01 -------- d-----w- C:\Users\Heather\AppData\Roaming\WinPatrol

2013-04-28 02:18:43 -------- d-----w- C:\ProgramData\InstallMate

2013-04-28 01:53:18 76232 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{EA5D1803-197D-41FC-B8AC-065BBA38ACEB}\offreg.dll

2013-04-28 01:51:20 342 ---ha-w- C:\aaw7boot.cmd

2013-04-27 18:56:37 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{EA5D1803-197D-41FC-B8AC-065BBA38ACEB}\mpengine.dll

2013-04-18 22:40:40 -------- d-----w- C:\Users\Heather\AppData\Roaming\Curse Advertising

.

==================== Find3M ====================

.

2013-04-04 18:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-02 10:34:28 282744 ------w- C:\Windows\System32\MpSigStub.exe

2013-03-13 04:43:32 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-13 04:43:31 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2010-10-04 13:50:52 8738504 ----a-w- C:\Program Files (x86)\Common Files\lpuninstall.exe

.

============= FINISH: 22:33:42.09 ===============

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  • Staff

Hello LadyGrey

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Update:

- Booting went pretty cleanly. It seems to be roughly the same as normal.

- Several programs at start up did not run (e.g., Pidgin).

-ADW Cleaner-:

# AdwCleaner v2.202 - Logfile created 04/27/2013 at 22:37:31

# Updated 23/04/2013 by Xplode

# Operating system : Windows 7 Professional (64 bits)

# User : Heather - ISINDRYA

# Boot Mode : Normal

# Running from : C:\Users\Heather\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Heather\AppData\Local\Temp\Uninstall.exe

Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Common Files\DVDVideoSoft\TB

Folder Deleted : C:\ProgramData\InstallMate

Folder Deleted : C:\Users\Heather\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\Heather\AppData\Roaming\dvdvideosoftiehelpers

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com

Key Deleted : HKCU\Software\StartSearch

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd

Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.7600.16385

[OK] Registry is clean.

-\\ Mozilla Firefox v16.0.2 (en-US)

File : C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [4168 octets] - [27/04/2013 22:37:08]

AdwCleaner[s1].txt - [4031 octets] - [27/04/2013 22:37:31]

########## EOF - C:\AdwCleaner[s1].txt - [4091 octets] ##########

Results of Rogue Killer and Security Check to follow.

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RogueKiller:

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User : Heather [Admin rights]

Mode : Remove -- Date : 04/27/2013 23:02:34

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> DELETED

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HDS721010CLA332 ATA Device +++++

--- User ---

[MBR] 2b73d6b15d4d42df80cb482e234b4502

[bSP] 7fc5614fd8cbb2dd28c410e8def7b005 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 953767 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04272013_02d2302.txt >>

RKreport[1]_S_04272013_02d2301.txt ; RKreport[2]_D_04272013_02d2302.txt

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For reasons not entirely clear, my C:\Users\<My Name> library shortcut appeared in my Downloads folder and on my desktop, along with my "Computer" icon. I already have them there, so I'm not sure what caused it.

Security Check:

- Hanging badly on "performing system health check", after four tries, it froze the computer once; crashed the second time. Third and fourth have not produced a checkup file.

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Okay... Murphy's Law, it came through. Sorry! :)

Security Check:

Results of screen317's Security Check version 0.99.63

Windows 7 x64 (UAC is enabled)

Out of date service pack!!

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Ad-Aware

Out of date HijackThis installed!

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.75.0.1300

HijackThis 2.0.2

CCleaner

JavaFX 2.1.1

Java 7 Update 9

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Flash Player 11.6.602.180

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox 16.0.2 Firefox out of Date!

Mozilla Thunderbird (3.1.7) Thunderbird out of Date!

Google Chrome 25.0.1364.172

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials msseces.exe

Windows Defender MSMpEng.exe

Ad-Aware AAWService.exe

Ad-Aware AAWTray.exe

WinPatrol winpatrol.exe

Microsoft Security Client Antimalware MsMpEng.exe

Microsoft Security Client Antimalware NisSrv.exe

Communications WinPatrol WinPatrol.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

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  • Staff

Hello LadyGrey

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Status:

I'm having trouble telling any difference from before, but I only have a few programs open. CPU usage seems to be much better with most programs closed (5% presently vs. 17% with ComboFix open - this includes the anti-spyware/malware programs and antivirus running, however).

ComboFix:

ComboFix 13-04-27.04 - Heather 04/27/2013 23:15:02.1.4 - x64

Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4095.2747 [GMT -4:00]

Running from: c:\users\Heather\Downloads\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}

SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}

SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\Install.exe

c:\windows\SysWow64\URTTemp

c:\windows\SysWow64\URTTemp\regtlib.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-03-28 to 2013-04-28 )))))))))))))))))))))))))))))))

.

.

2013-04-28 03:19 . 2013-04-28 03:19 -------- d-----w- c:\users\SC\AppData\Local\temp

2013-04-28 03:19 . 2013-04-28 03:19 -------- d-----w- c:\users\Mcx1-ISINDRYA\AppData\Local\temp

2013-04-28 03:19 . 2013-04-28 03:19 -------- d-----w- c:\users\Heather\AppData\Local\temp

2013-04-28 03:19 . 2013-04-28 03:19 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-28 03:19 . 2013-04-28 03:19 -------- d-----w- c:\users\Administrator\AppData\Local\temp

2013-04-28 02:54 . 2013-04-28 02:54 76232 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EA5D1803-197D-41FC-B8AC-065BBA38ACEB}\offreg.dll

2013-04-28 02:19 . 2013-04-28 02:19 -------- d-----w- c:\users\Heather\AppData\Roaming\WinPatrol

2013-04-27 18:56 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EA5D1803-197D-41FC-B8AC-065BBA38ACEB}\mpengine.dll

2013-04-18 22:40 . 2013-04-18 22:42 -------- d-----w- c:\users\Heather\AppData\Roaming\Curse Advertising

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-10 03:46 . 2010-04-01 16:19 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-04-04 18:50 . 2010-03-31 16:12 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-02 10:34 . 2010-03-15 03:40 282744 ------w- c:\windows\system32\MpSigStub.exe

2013-03-13 04:43 . 2012-08-24 23:42 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-13 04:43 . 2011-06-22 13:04 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2010-10-04 13:50 . 2010-10-04 13:50 8738504 ----a-w- c:\program files (x86)\Common Files\lpuninstall.exe

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Heather\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Heather\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Heather\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]

"HP Officejet Pro 8600 (NET)"="c:\program files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" [2011-09-09 2676584]

"Spotify Web Helper"="c:\users\Heather\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-04-21 1105408]

"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-13 17416880]

"EA Core"="c:\program files (x86)\Electronic Arts\EADM\Core.exe" [2009-03-28 3325952]

"Spotify"="c:\users\Heather\AppData\Roaming\Spotify\spotify.exe" [2013-04-21 4555776]

"WinPatrol"="c:\programs\Communications\WinPatrol\winpatrol.exe" [2013-04-26 423144]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"AdobeCS5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]

"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]

"VirtualCloneDrive"="c:\programs\VirtualCloneDrive\VCDDaemon.exe" [2011-03-07 89456]

.

c:\users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Install LastPass FF RunOnce.lnk - c:\program files (x86)\Common Files\lpuninstall.exe [2010-10-4 8738504]

Install LastPass IE RunOnce.lnk - c:\program files (x86)\Common Files\lpuninstall.exe [2010-10-4 8738504]

.

c:\users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

CurseClientStartup.ccip [2010-12-19 0]

Dropbox.lnk - c:\users\Heather\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-3-12 29106336]

MagicDisc.lnk - c:\program files (x86)\MagicDisc\MagicDisc.exe [2011-3-30 576000]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files (x86)\Lavasoft\Ad-Aware\AAWService.exe [2011-06-15 1355968]

R3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\programs\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe [x]

R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2010-10-25 40832]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2010-10-25 72064]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]

R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]

R3 TucbAudio;TucbAudio;c:\windows\system32\drivers\TucbAudio.sys [2010-04-13 33336]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-06-11 1255736]

S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-06-05 69152]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]

S2 TeamViewer7;TeamViewer 7;c:\program files (x86)\TeamViewer\Version7\TeamViewer_Service.exe [2012-07-16 2673064]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2009-06-10 187392]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-28 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-24 04:43]

.

2013-04-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-504882212-479087260-963574689-1000Core.job

- c:\users\Heather\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-15 20:16]

.

2013-04-28 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-504882212-479087260-963574689-1000UA.job

- c:\users\Heather\AppData\Local\Google\Update\GoogleUpdate.exe [2011-01-15 20:16]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Heather\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Heather\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Heather\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 1436224]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.google.com/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>

IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000

IE: LastPass - file://c:\program files (x86)\LastPass\context.html?cmd=lastpass

IE: LastPass Fill Forms - file://c:\program files (x86)\LastPass\context.html?cmd=fillforms

Trusted Zone: clonewarsadventures.com

Trusted Zone: freerealms.com

Trusted Zone: soe.com

Trusted Zone: sony.com

TCP: DhcpNameServer = 192.168.1.254

FF - ProfilePath - c:\users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\

FF - prefs.js: browser.search.selectedEngine - Amazon.com

FF - prefs.js: browser.startup.homepage - hxxps://encrypted.google.com/

FF - prefs.js: network.proxy.type - 0

.

.

------- File Associations -------

.

vbefile\shell\open2\command="%SystemRoot%\System32\CScript.exe" "%1" %*

vbsfile\shell\open2\command="%SystemRoot%\System32\CScript.exe" "%1" %*

jsefile\shell\open2\command=c:\windows\System32\CScript.exe "%1" %*

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKCU-Run-AROReminder - c:\program files (x86)\ARO 2011\ARO.exe

AddRemove-ARO 2011_is1 - c:\program files (x86)\ARO 2011\unins000.exe

AddRemove-HijackThis - e:\stuff - miscellaneous\Infection-clearing Utilities\HijackThis.exe

AddRemove-System Tool2011 - c:\users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tool\System Tool 2011.lnk

AddRemove-Winamp Detect - c:\programs\Winamp Detect\UninstWaDetect.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

@Denied: (2) (LocalSystem)

"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,4e,a5,ce,af,23,0e,64,47,90,40,cc,\

"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,4e,a5,ce,af,23,0e,64,47,90,40,cc,\

.

[HKEY_USERS\S-1-5-21-504882212-479087260-963574689-1000\Software\SecuROM\License information*]

@Allowed: (Read) (RestrictedCode)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10e.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10e.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10e.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

@Denied: (A 2) (Everyone)

@="IFlashBroker3"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\RNG*]

"Seed"=hex:49,31,f4,88,04,28,01,14,c5,ca,fa,5f,f5,cf,66,6e,1f,6c,42,48,3b,1d,

bb,84,6e,c3,98,a3,07,68,b8,a1,8e,3f,71,ca,a8,53,6d,af,a8,e5,29,51,a3,e5,99,\

"Seed"=hex:49,31,f4,88,04,28,01,14,c5,ca,fa,5f,f5,cf,66,6e,1f,6c,42,48,3b,1d,

bb,84,6e,c3,98,a3,07,68,b8,a1,8e,3f,71,ca,a8,53,6d,af,a8,e5,29,51,a3,e5,99,\

"Seed"=hex:49,31,f4,88,04,28,01,14,c5,ca,fa,5f,f5,cf,66,6e,1f,6c,42,48,3b,1d,

bb,84,6e,c3,98,a3,07,68,b8,a1,8e,3f,71,ca,a8,53,6d,af,a8,e5,29,51,a3,e5,99,\

"Seed"=hex:49,31,f4,88,04,28,01,14,c5,ca,fa,5f,f5,cf,66,6e,1f,6c,42,48,3b,1d,

bb,84,6e,c3,98,a3,07,68,b8,a1,8e,3f,71,ca,a8,53,6d,af,a8,e5,29,51,a3,e5,99,\

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-27 23:21:21

ComboFix-quarantined-files.txt 2013-04-28 03:21

.

Pre-Run: 251,019,448,320 bytes free

Post-Run: 251,118,874,624 bytes free

.

- - End Of File - - 8B1E7C99F024B7ADC98D53137F7D29F8

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  • Staff

Hello LadyGrey

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later

    [*]Please post the contents of OTL.txt in your next reply.

Gringo

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OTL logfile created on: 4/27/2013 11:24:40 PM - Run 2

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Heather\Downloads

64bit- Professional (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 1.93 Gb Available Physical Memory | 48.27% Memory free

8.00 Gb Paging File | 5.99 Gb Available in Paging File | 74.86% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 931.41 Gb Total Space | 233.99 Gb Free Space | 25.12% Space Free | Partition Type: NTFS

Computer Name: ISINDRYA | User Name: Heather | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Heather\Downloads\OTL.exe (OldTimer Tools)

PRC - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe (TeamViewer GmbH)

PRC - C:\Programs\EditPlus 3\editplus.exe (ES-Computing)

PRC - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)

========== Modules (No Company Name) ==========

MOD - C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\ppgooglenaclpluginchrome.dll ()

MOD - C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\pdf.dll ()

MOD - C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\libglesv2.dll ()

MOD - C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\libegl.dll ()

MOD - C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\ffmpegsumo.dll ()

MOD - C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hehijbfgiekmjfkfjpbkbammjbdenadd\5.3.6.1_0\plugin\blackfishietab.dll ()

MOD - C:\Program Files (x86)\FileZilla FTP Client\fzshellext.dll ()

========== Services (SafeList) ==========

SRV:64bit: - (NisSrv) -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe (Microsoft Corporation)

SRV:64bit: - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation)

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)

SRV:64bit: - (AppMgmt) -- C:\Windows\SysNative\appmgmts.dll (Microsoft Corporation)

SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)

SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)

SRV - (FLEXnet Licensing Service) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)

SRV - (Steam Client Service) -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)

SRV - (TeamViewer7) -- C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe (TeamViewer GmbH)

SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft)

SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)

SRV - (SwitchBoard) -- C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)

SRV - (HPSLPSVC) -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL (Hewlett-Packard Co.)

SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)

========== Driver Services (SafeList) ==========

DRV:64bit: - (VClone) -- C:\Windows\SysNative\drivers\VClone.sys (Elaborate Bytes AG)

DRV:64bit: - (ElbyCDIO) -- C:\Windows\SysNative\drivers\ElbyCDIO.sys (Elaborate Bytes AG)

DRV:64bit: - (NisDrv) -- C:\Windows\SysNative\drivers\NisDrvWFP.sys (Microsoft Corporation)

DRV:64bit: - (Lbd) -- C:\Windows\SysNative\drivers\Lbd.sys (Lavasoft AB)

DRV:64bit: - (TucbAudio) -- C:\Windows\SysNative\drivers\TucbAudio.sys (Windows ® Codename Longhorn DDK provider)

DRV:64bit: - (NVHDA) -- C:\Windows\SysNative\drivers\nvhda64v.sys (NVIDIA Corporation)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology)

DRV:64bit: - (StillCam) -- C:\Windows\SysNative\drivers\serscan.sys (Microsoft Corporation)

DRV:64bit: - (RTL8167) -- C:\Windows\SysNative\drivers\Rt64win7.sys (Realtek Corporation )

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\drivers\b57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (hcw85cir) -- C:\Windows\SysNative\drivers\hcw85cir.sys (Hauppauge Computer Works, Inc.)

DRV:64bit: - (mcdbus) -- C:\Windows\SysNative\drivers\mcdbus.sys (MagicISO, Inc.)

DRV:64bit: - (MTsensor) -- C:\Windows\SysNative\drivers\ASACPI.sys ()

DRV - (WIMMount) -- C:\Windows\SysWOW64\drivers\wimmount.sys (Microsoft Corporation)

DRV - (mcdbus) -- C:\Windows\SysWOW64\drivers\mcdbus.sys (MagicISO, Inc.)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =

IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope =

IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = B8 80 07 55 EF C3 CA 01 [binary data]

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-504882212-479087260-963574689-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Amazon.com"

FF - prefs.js..browser.search.selectedEngine: "Amazon.com"

FF - prefs.js..browser.search.useDBForOrder: true

FF - prefs.js..browser.startup.homepage: "https://encrypted.google.com/"

FF - prefs.js..extensions.enabledAddons: foxmarks@kei.com:4.1.3

FF - prefs.js..extensions.enabledAddons: https-everywhere@eff.org:3.1

FF - prefs.js..extensions.enabledAddons: personas@christopher.beard:1.6.2

FF - prefs.js..extensions.enabledAddons: support@lastpass.com:2.0.0

FF - prefs.js..extensions.enabledAddons: tineye@ideeinc.com:1.1

FF - prefs.js..extensions.enabledAddons: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}:2.2.2

FF - prefs.js..extensions.enabledAddons: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}:4.0.4

FF - prefs.js..extensions.enabledAddons: {3d7eb24f-2740-49df-8937-200b1cc08f8a}:1.5.15.1

FF - prefs.js..extensions.enabledAddons: {5384767E-00D9-40E9-B72F-9CC39D655D6F}:1.4.2.1

FF - prefs.js..extensions.enabledAddons: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20120910

FF - prefs.js..extensions.enabledAddons: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}:2.0.7

FF - prefs.js..extensions.enabledItems: foxmarks@kei.com:3.9.5

FF - prefs.js..extensions.enabledItems: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}:2.0.2

FF - prefs.js..extensions.enabledItems: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20100908

FF - prefs.js..extensions.enabledItems: personas@christopher.beard:1.6.2

FF - prefs.js..extensions.enabledItems: tineye@ideeinc.com:1.1

FF - prefs.js..extensions.enabledItems: {340c2bbc-ce74-4362-90b5-7c26312808ef}:1.7

FF - prefs.js..extensions.enabledItems: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.3

FF - prefs.js..extensions.enabledItems: {5384767E-00D9-40E9-B72F-9CC39D655D6F}:1.4.1.0

FF - prefs.js..extensions.enabledItems: firefox-tagger@yapta.com:1.9

FF - prefs.js..extensions.enabledItems: YoutubeDownloader@PeterOlayev.com:1.5

FF - prefs.js..extensions.enabledItems: fastYoutubeDownloader@yevgenyandrov.net:1.2.2

FF - prefs.js..extensions.enabledItems: {ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1

FF - prefs.js..extensions.enabledItems: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}:2.9.2

FF - prefs.js..extensions.enabledItems: support@lastpass.com:1.73.0

FF - prefs.js..extensions.enabledItems: {3d7eb24f-2740-49df-8937-200b1cc08f8a}:1.5.14.2

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22

FF - prefs.js..network.proxy.type: 0

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_6_602_180.dll File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll ()

FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)

FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre7\bin\new_plugin\npjp2.dll File not found

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.1: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)

FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)

FF - HKCU\Software\MozillaPlugins\@talk.google.com/O1DPlugin: C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npo1d.dll (Google)

FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Heather\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Heather\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 16.0.2\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/01/02 20:58:26 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 16.0.2\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2012/07/05 22:07:28 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 3.1.7\extensions\\Components: C:\Programs\Mozilla Thunderbird\components [2013/04/03 08:13:43 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 3.1.7\extensions\\Plugins: C:\Programs\Mozilla Thunderbird\plugins [2013/04/03 08:13:46 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.5\extensions\\Components: C:\Programs\Mozilla Thunderbird\components [2013/04/03 08:13:43 | 000,000,000 | ---D | M]

FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.5\extensions\\Plugins: C:\Programs\Mozilla Thunderbird\plugins [2013/04/03 08:13:46 | 000,000,000 | ---D | M]

[2010/03/15 00:42:00 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Heather\AppData\Roaming\Mozilla\Extensions

[2010/03/15 00:42:00 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Heather\AppData\Roaming\Mozilla\Extensions\{3550f703-e582-4d05-9a08-453d09bdfdc6}

[2013/01/02 20:59:54 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions

[2012/10/29 21:14:37 | 000,000,000 | ---D | M] (Forecastfox) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}

[2013/01/02 20:59:53 | 000,000,000 | ---D | M] (Garmin Communicator) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}

[2012/05/20 15:50:10 | 000,000,000 | ---D | M] (EPUBReader) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{5384767E-00D9-40E9-B72F-9CC39D655D6F}

[2012/09/23 17:13:38 | 000,000,000 | ---D | M] (WOT) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}

[2010/07/22 20:22:02 | 000,000,000 | ---D | M] ("DVDVideoSoft Menu") -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}

[2010/06/27 12:43:12 | 000,000,000 | ---D | M] (Fast Youtube Downloader) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\fastYoutubeDownloader@yevgenyandrov.net

[2011/03/13 00:28:38 | 000,000,000 | ---D | M] (Yapta) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\firefox-tagger@yapta.com

[2012/10/29 21:14:30 | 000,000,000 | ---D | M] ("Xmarks") -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\foxmarks@kei.com

[2013/01/02 20:59:43 | 000,000,000 | ---D | M] (HTTPS-Everywhere) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\https-everywhere@eff.org

[2011/03/13 00:28:42 | 000,000,000 | ---D | M] (Personas) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\personas@christopher.beard

[2012/07/08 16:26:07 | 000,000,000 | ---D | M] (LastPass) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\support@lastpass.com

[2011/03/13 00:28:41 | 000,000,000 | ---D | M] (TinEye Reverse Image Search) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\tineye@ideeinc.com

[2010/07/30 10:42:30 | 000,000,000 | ---D | M] (1-Click YouTube Video Downloader) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\YoutubeDownloader@PeterOlayev.com

[2011/07/21 22:00:10 | 000,097,169 | ---- | M] () (No name found) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{3d7eb24f-2740-49df-8937-200b1cc08f8a}.xpi

[2012/09/16 12:39:50 | 000,341,143 | ---- | M] () (No name found) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}.xpi

[2012/12/13 20:53:51 | 000,804,627 | ---- | M] () (No name found) -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi

[2010/03/15 00:37:12 | 000,000,931 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\dictionary.xml

[2010/03/15 00:37:58 | 000,004,855 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\google-images.xml

[2010/03/15 00:37:24 | 000,002,007 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\google-maps.xml

[2010/03/15 00:38:03 | 000,002,434 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\google-scholar.xml

[2010/03/15 00:38:34 | 000,002,059 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\search-freethesaurusnet.xml

[2010/07/20 22:26:43 | 000,002,057 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\youtube-video-search.xml

[2010/03/15 00:33:55 | 000,004,140 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Mozilla\Firefox\Profiles\xj4fb99j.default\searchplugins\youtube.xml

[2012/05/13 19:00:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2013/01/02 20:58:25 | 000,261,600 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll

[2008/12/23 13:06:38 | 000,072,960 | ---- | M] (Foxit Software Company) -- C:\Program Files (x86)\mozilla firefox\plugins\npFoxitReaderPlugin.dll

[2010/01/13 18:46:00 | 000,063,488 | ---- | M] (Nullsoft, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npwachk.dll

[2013/01/02 20:58:08 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

[2013/01/02 20:58:08 | 000,002,058 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter},

CHR - homepage: http://www.google.com/

CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\pdf.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\Application\26.0.1410.64\gcswf32.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll

CHR - plugin: Mixesoft Click&Clean Plug-In (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghgabhipcejejjmhhchfonmamedcbeod\7.9_0\plugin/npccch32.dll

CHR - plugin: Bitdefender QuickScan (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghgabhipcejejjmhhchfonmamedcbeod\7.9_0\plugin/npqscan.dll

CHR - plugin: NPLastPass (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegeplioahd\1.90.7_0\nplastpass.dll

CHR - plugin: Chrome IE Tab (Enabled) = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hehijbfgiekmjfkfjpbkbammjbdenadd\3.5.14.1_0\plugin/blackfishietab.dll

CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll

CHR - plugin: Java Deployment Toolkit 6.0.300.12 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

CHR - plugin: Java Platform SE 6 U30 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll

CHR - plugin: Microsoft\u00AE Windows Media Player Firefox Plugin (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\np-mswmp.dll

CHR - plugin: Foxit Reader Plugin for Mozilla (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npFoxitReaderPlugin.dll

CHR - plugin: 2007 Microsoft Office system (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\NPOFF12.DLL

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin6.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin7.dll

CHR - plugin: Winamp Application Detector (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll

CHR - plugin: Google Talk Plugin (Enabled) = C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

CHR - plugin: Google Talk Plugin Video Accelerator (Enabled) = C:\Users\Heather\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.50917.0\npctrl.dll

CHR - Extension: Google Translate = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapbdbdomjkkjkaonfhkkikfgjllcleb\1.2.4_0\

CHR - Extension: Xmarks Bookmark Sync = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla\1.0.24_0\

CHR - Extension: Xmarks Bookmark Sync = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajpgkpeckebdhofmmjfgcjjiiejpodla\1.0.24_0\.bak

CHR - Extension: YouTube = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\

CHR - Extension: Radio Player Live = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\boidnimkebefpfgbeekbjoponilnomle\2.1.7_0\

CHR - Extension: Send to Kindle for Google Chrome\u2122 = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\cgdjpilhipecahhcilnafpblkieebhea\1.0.1.56_0\

CHR - Extension: Google Search = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\

CHR - Extension: Search by Image (by Google) = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\dajedkncpodkggklbegccjpmnglmnflm\1.4.2_0\

CHR - Extension: Google Calendar = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejjicmeblgpmajnghnpcppodonldlgfn\4.5.3_0\

CHR - Extension: Facebook Disconnect = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ejpepffjfmamnambagiibghpglaidiec\1.3.0_0\

CHR - Extension: PanicButton = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\faminaibgiklngmfpfbhmokfmnglamcm\0.14.2.2_0\

CHR - Extension: Pandora = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\fbangkleohkafngihneedemihgfeikcl\1.0_0\

CHR - Extension: AdBlock = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom\2.5.62_0\

CHR - Extension: FlashBlock = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\gofhjkjmkpinhpoiabjplobcaignabnl\0.9.31_0\

CHR - Extension: TinEye Reverse Image Search = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\haebnnbpedcbhciplfhjjkbafijpncjl\1.1.2_0\

CHR - Extension: SearchPreview = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hcjdanpjacpeeppdjkppebobilhaglfo\2.9_0\

CHR - Extension: LastPass = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegeplioahd\2.0.24_0\

CHR - Extension: IE Tab = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hehijbfgiekmjfkfjpbkbammjbdenadd\5.3.6.1_0\

CHR - Extension: Online project management software: Wedoist = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhfemlcofmppfkjnndnoakpgekdmkpbn\1.2_0\

CHR - Extension: Keep My Opt-Outs = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhnjdplhmcnkiecampfdgfjilccfpfoe\1.0.14_0\

CHR - Extension: Cloud Reader = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdipabjmbhpdkjaihfjoikhjjeneebd\1.4.0_0\

CHR - Extension: Google Play Music = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\icppfcnhkcmnfdhfhphakoifcfokfdhg\5.1_0\

CHR - Extension: Forecastfox = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ihffmkcfkejomlfnilnmkokcpgclhfeg\2.0.10_0\

CHR - Extension: Dropbox = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\ioekoebejdcmnlefjiknokhhafglcjdl\3.0.6_0\

CHR - Extension: Google Maps = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\lneaknkopdijkpnocmklfnjbeapigfbh\5.2.7_0\

CHR - Extension: Grooveshark - AdFree = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\lpdlpajnlgbihcmnldjmndoggpaikdeh\0.2.103_0\

CHR - Extension: Google Mail Checker = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\mihcahmgecmbnbcchbopgniflfhgnkff\4.4.0_0\

CHR - Extension: Personal Blocklist (by Google) = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\nolijncfnkgaikbjbdaogikpmpbdcdef\2.4.1_0\

CHR - Extension: TripIt - Travel Organizer = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfnefkehljgchgnmfcbbioaanpbcacig\0.13_0\

CHR - Extension: Late Night = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\pgbdhkpacgdhfabeceekiafonfkipohm\1.0_0\

CHR - Extension: Gmail = C:\Users\Heather\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2013/04/27 23:19:33 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O1 - Hosts: 127.0.0.1 localhost

O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No CLSID value found.

O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)

O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)

O2 - BHO: (LastPass Browser Helper Object) - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)

O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

O3 - HKLM\..\Toolbar: (LastPass Toolbar) - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)

O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)

O4 - HKLM..\Run: [AdobeCS5ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)

O4 - HKLM..\Run: [VirtualCloneDrive] C:\Programs\VirtualCloneDrive\VCDDaemon.exe (Elaborate Bytes AG)

O4 - HKU\S-1-5-21-504882212-479087260-963574689-1000..\Run: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe (Electronic Arts)

O4 - HKU\S-1-5-21-504882212-479087260-963574689-1000..\Run: [HP Officejet Pro 8600 (NET)] C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe (Hewlett-Packard Co.)

O4 - HKU\S-1-5-21-504882212-479087260-963574689-1000..\Run: [spotify] C:\Users\Heather\AppData\Roaming\Spotify\spotify.exe (Spotify Ltd)

O4 - HKU\S-1-5-21-504882212-479087260-963574689-1000..\Run: [spotify Web Helper] C:\Users\Heather\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe (Spotify Ltd)

O4 - HKU\S-1-5-21-504882212-479087260-963574689-1000..\Run: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)

O4 - HKU\S-1-5-21-504882212-479087260-963574689-1000..\Run: [WinPatrol] C:\Programs\Communications\WinPatrol\winpatrol.exe (BillP Studios)

O4 - Startup: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass FF RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass)

O4 - Startup: C:\Users\Administrator\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk = C:\Program Files (x86)\Common Files\lpuninstall.exe (LastPass)

O4 - Startup: C:\Users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CurseClientStartup.ccip ()

O4 - Startup: C:\Users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk = C:\Users\Heather\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)

O4 - Startup: C:\Users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk = C:\Program Files (x86)\MagicDisc\MagicDisc.exe (MagicISO, Inc.)

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-504882212-479087260-963574689-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O7 - HKU\S-1-5-21-504882212-479087260-963574689-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O7 - HKU\S-1-5-21-504882212-479087260-963574689-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0

O8:64bit: - Extra context menu item: LastPass - file://C:\Program Files (x86)\LastPass\context.html?cmd=lastpass File not found

O8:64bit: - Extra context menu item: LastPass Fill Forms - file://C:\Program Files (x86)\LastPass\context.html?cmd=fillforms File not found

O8 - Extra context menu item: LastPass - file://C:\Program Files (x86)\LastPass\context.html?cmd=lastpass File not found

O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files (x86)\LastPass\context.html?cmd=fillforms File not found

O9 - Extra Button: LastPass - {43699cd0-e34f-11de-8a39-0800200c9a66} - C:\Program Files (x86)\LastPass\LPBar.dll (LastPass)

O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)

O13 - gopher Prefix: missing

O15 - HKU\.DEFAULT\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)

O15 - HKU\.DEFAULT\..Trusted Domains: freerealms.com ([]* in Trusted sites)

O15 - HKU\.DEFAULT\..Trusted Domains: soe.com ([]* in Trusted sites)

O15 - HKU\.DEFAULT\..Trusted Domains: sony.com ([]* in Trusted sites)

O15 - HKU\S-1-5-18\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)

O15 - HKU\S-1-5-18\..Trusted Domains: freerealms.com ([]* in Trusted sites)

O15 - HKU\S-1-5-18\..Trusted Domains: soe.com ([]* in Trusted sites)

O15 - HKU\S-1-5-18\..Trusted Domains: sony.com ([]* in Trusted sites)

O15 - HKU\S-1-5-19\..Trusted Domains: clonewarsadventures.com ([]* in )

O15 - HKU\S-1-5-19\..Trusted Domains: freerealms.com ([]* in )

O15 - HKU\S-1-5-19\..Trusted Domains: soe.com ([]* in )

O15 - HKU\S-1-5-19\..Trusted Domains: sony.com ([]* in )

O15 - HKU\S-1-5-20\..Trusted Domains: clonewarsadventures.com ([]* in )

O15 - HKU\S-1-5-20\..Trusted Domains: freerealms.com ([]* in )

O15 - HKU\S-1-5-20\..Trusted Domains: soe.com ([]* in )

O15 - HKU\S-1-5-20\..Trusted Domains: sony.com ([]* in )

O15 - HKU\S-1-5-21-504882212-479087260-963574689-1000\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)

O15 - HKU\S-1-5-21-504882212-479087260-963574689-1000\..Trusted Domains: freerealms.com ([]* in Trusted sites)

O15 - HKU\S-1-5-21-504882212-479087260-963574689-1000\..Trusted Domains: soe.com ([]* in Trusted sites)

O15 - HKU\S-1-5-21-504882212-479087260-963574689-1000\..Trusted Domains: sony.com ([]* in Trusted sites)

O16:64bit: - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab (Reg Error: Key error.)

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} Reg Error: Value error. (Reg Error: Value error.)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab (Java Plug-in 10.9.2)

O16 - DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab (Java Plug-in 1.7.0_09)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab (Java Plug-in 1.7.0_09)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FB33E623-3C8E-4F35-829C-E596EF06461F}: DhcpNameServer = 192.168.1.254

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\skype4com - No CLSID value found

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O34 - HKLM BootExecute: (lsdelete)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = ComFile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/04/27 23:21:22 | 000,000,000 | ---D | C] -- C:\Users\Heather\AppData\Local\temp

[2013/04/27 22:19:01 | 000,000,000 | ---D | C] -- C:\Users\Heather\AppData\Roaming\WinPatrol

[2013/04/27 22:18:45 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WinPatrol

[2013/04/27 22:18:14 | 000,000,000 | ---D | C] -- C:\Users\Heather\Desktop\RK_Quarantine

[2013/04/18 18:40:40 | 000,000,000 | ---D | C] -- C:\Users\Heather\AppData\Roaming\Curse Advertising

[2010/10/04 09:50:42 | 008,738,504 | ---- | C] (LastPass) -- C:\Program Files (x86)\Common Files\lpuninstall.exe

[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/04/27 23:19:33 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts

[2013/04/27 22:59:03 | 000,015,728 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2013/04/27 22:59:03 | 000,015,728 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2013/04/27 22:50:41 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013/04/27 22:50:37 | 3220,574,208 | -HS- | M] () -- C:\hiberfil.sys

[2013/04/27 22:43:06 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2013/04/27 22:40:32 | 005,436,048 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013/04/27 22:29:00 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-504882212-479087260-963574689-1000UA.job

[2013/04/27 01:29:00 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-504882212-479087260-963574689-1000Core.job

[2013/04/26 07:22:59 | 000,795,310 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI

[2013/04/26 07:22:59 | 000,670,762 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat

[2013/04/26 07:22:59 | 000,125,848 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

[2013/04/10 03:29:44 | 000,002,372 | ---- | M] () -- C:\Users\Heather\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2013/04/04 14:50:32 | 000,025,928 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

[2013/03/30 21:14:04 | 000,001,051 | ---- | M] () -- C:\Users\Heather\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk

[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/04/18 18:39:59 | 000,000,318 | ---- | C] () -- C:\Users\Heather\Desktop\Curse Client.appref-ms

[2012/12/04 23:39:59 | 000,000,218 | ---- | C] () -- C:\Users\Heather\.recently-used.xbel

[2012/08/19 21:06:45 | 000,000,095 | ---- | C] () -- C:\Users\Heather\AppData\Local\fusioncache.dat

[2012/05/12 13:09:20 | 000,000,362 | RHS- | C] () -- C:\ProgramData\ntuser.pol

[2012/01/24 19:26:26 | 000,000,057 | ---- | C] () -- C:\ProgramData\Ament.ini

[2012/01/18 20:01:10 | 000,000,132 | ---- | C] () -- C:\Users\Heather\AppData\Roaming\Adobe PNG Format CS5 Prefs

[2012/01/03 23:21:51 | 000,001,456 | ---- | C] () -- C:\Users\Heather\AppData\Local\Adobe Save for Web 12.0 Prefs

[2011/06/30 21:24:37 | 000,000,132 | ---- | C] () -- C:\Users\Heather\AppData\Roaming\Adobe GIF Format CS5 Prefs

[2010/12/04 23:04:17 | 000,000,600 | ---- | C] () -- C:\Users\Heather\AppData\Local\PUTTY.RND

[2010/04/17 22:29:57 | 000,000,036 | ---- | C] () -- C:\Users\Heather\AppData\Local\housecall.guid.cache

[2010/04/12 16:06:06 | 000,005,632 | ---- | C] () -- C:\Users\Heather\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== ZeroAccess Check ==========

[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2010/07/27 10:59:11 | 014,162,944 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2010/07/27 10:03:24 | 012,867,584 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/07/13 21:15:20 | 000,605,696 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

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  • Staff

Hello LadyGrey

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :Files
    ipconfig /flushdns /c

    :Commands
    [PURITY]
    [emptyjava]
    [EMPTYFLASH]
    [reboot]


  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.
    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles
    It will be named - mmddyyyy_hhmmss.log
    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

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Status:

- The fix went through fine. I rebooted per program prompt.

- Rebooting goes smoothly.

- Under Network, I still have the option of "Network 4" (my current network), Saratoga (dial up - this is correct, though I never use it), and Privatize VPN. Can you tell me how to delete Privatize VPN from the list?

- Had no trouble opening and closing programs. Delays that were noted before seem to be diminished. :)

File:

========== FILES ==========

< ipconfig /flushdns /c >

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\Heather\Downloads\cmd.bat deleted successfully.

C:\Users\Heather\Downloads\cmd.txt deleted successfully.

========== COMMANDS ==========

[EMPTYJAVA]

User: Administrator

User: All Users

User: Default

User: Default User

User: Heather

->Java cache emptied: 0 bytes

User: Mcx1-ISINDRYA

User: Public

User: SC

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: Administrator

->Flash cache emptied: 41620 bytes

User: All Users

User: Default

->Flash cache emptied: 41620 bytes

User: Default User

->Flash cache emptied: 0 bytes

User: Heather

->Flash cache emptied: 162850 bytes

User: Mcx1-ISINDRYA

->Flash cache emptied: 41620 bytes

User: Public

User: SC

->Flash cache emptied: 41620 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 04272013_235203

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see if you can right click on it and select delete - I did not see it in any of the reports

It only permits "Connect" and "Properties." Choosing Properties brings up:

General Tab > Host name or IP address of destination: 46.246.31.241

Options Tab > "DIsplay progress while connecting, prompt for name and password" ticked

Security Tab > Type of VPN: Point to Point Tunnelling Protocol (PPTP), optional encryption, allow these protocols: Microsoft CHAP version 2

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  • Staff

Hello LadyGrey

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box


C:\Qoobox\Add-Remove Programs.txt

  • click ok

copy and paste the report into this topic for me to review

Gringo

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Acrobat.com

Ad-Aware

Ad-Aware Email Scanner for Outlook

Adobe AIR

Adobe Creative Suite 5 Master Collection

Adobe Digital Editions

Adobe Flash Player 10 ActiveX

Adobe Flash Player 11 Plugin

Adobe Media Player

Adobe Reader 9.3

AIO_Scan

Amazon Send to Kindle

Assassin's Creed II

BufferChm

calibre

CCleaner

Copy

Curse Client

Destinations

DeviceDiscovery

DocProc

Dropbox

EA Download Manager

EditPlus 3

Fallout 3

Fax

FileZilla Client 3.5.0

Foxit Advanced PDF Editor 3

Garmin Communicator Plugin

GNU Aspell 0.50-3

Google Chrome

Google Talk Plugin

GPBaseService2

GTK+ Runtime 2.14.7 rev a (remove only)

HijackThis 2.0.2

HPPhotoGadget

HPProductAssistant

IrfanView (remove only)

Java 7 Update 9

Java Auto Updater

JavaFX 2.1.1

K-Lite Codec Pack 5.8.3 (Standard)

LastPass (uninstall only)

MagicDisc 2.7.106

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 1.1

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Save as PDF Add-in for 2007 Microsoft Office programs

Microsoft Silverlight

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft WSE 3.0 Runtime

Microsoft_VC80_ATL_x86

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

Mozilla Firefox 16.0.2 (x86 en-US)

Mozilla Maintenance Service

Mozilla Thunderbird (3.1.7)

Mozilla Thunderbird 17.0.5 (x86 en-US)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MUSH Formatter 2.53

MUSHclient (remove only)

MUSHRoom 2.0 2.0.8

NVIDIA PhysX

PDF Settings CS5

Pidgin

Portal

PS_AIO_02_ProductContext

PS_AIO_02_Software

PS_AIO_02_Software_Min

PuTTY version 0.60

Q10 Editor

Scan

Scrivener Update

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Extended (KB2416472)

SimpleMU MUD Client

Skype™ 5.10

SolutionCenter

Spotify

Spybot - Search & Destroy

Status

Steam

StudioTax 2012

System Tool2011

TeamViewer 7

The Elder Scrolls V: Skyrim

The Sims™ 3

The Sims™ 3 Ambitions

The Sims™ 3 Fast Lane Stuff

The Sims™ 3 Generations

The Sims™ 3 High-End Loft Stuff

The Sims™ 3 Late Night

The Sims™ 3 Master Suite Stuff

The Sims™ 3 Outdoor Living Stuff

The Sims™ 3 Pets

The Sims™ 3 Seasons

The Sims™ 3 Showtime

The Sims™ 3 Supernatural

The Sims™ 3 Town Life Stuff

The Sims™ 3 World Adventures

Toolbox

Torchlight

Torchlight II

TrayApp

UnloadSupport

Update for Microsoft .NET Framework 4 Client Profile (KB2473228)

VirtualCloneDrive

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

Visual C++ 8.0 Runtime Setup Package (x64)

Visual Studio 2008 x64 Redistributables

VLC media player 2.0.1

WebReg

Winamp

Winamp Detector Plug-in

Windows Media Player Firefox Plugin

WoDAdmin 1.0

World of Warcraft

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader 9.3
      Java 7 Update 9
      JavaFX 2.1.1
      System Tool2011

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Greetings

I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools

Gringo

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  • Staff

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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