Host Process for Window Services - cleaned but still running?

AGCruise · April 27, 2013

Hello- and thank you in advance-

Windows 7 Home Premium.

I use Microsoft Security Essentials-

I believe I may have the Host Process for Windows Services virus. I was experiencing sounds that sounded like advertisements in the background. When I opened the volume mixer control I could see the "Host process..." running and playing sounds. I followed the intsructions here and downloaded and ran the Malwarebytes anti malware program, -= it found several items and I removed them. This ended the sounds and cleared it from my volume control mixer. HOWEVER when I run the task manager and look at processes running I can see 12 "SVCHost.exe" files runing and the descriptipon for them is "Host Process for Windows Services". This makes me believe I still have something malicious running.

Also, my Office suite no longer works, but that is no big deal, I can re-inatsll, I just thought I'd mention it in case it's relevant.

DDS:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16476

Run by Owner at 11:01:18 on 2013-04-27

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2940.933 [GMT -7:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\NVMS5 Standard Edition\bin\cms.exe

C:\Program Files (x86)\NVMS5 Standard Edition\data\bin\mysqld.exe

C:\Program Files (x86)\NVMS5 Standard Edition\bin\nru.exe

C:\Program Files (x86)\NVMS5 Standard Edition\bin\vtdu.exe

C:\Program Files (x86)\NVMS5 Standard Edition\bin\watch.exe

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\SearchIndexer.exe

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\taskhost.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

C:\Program Files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\CameraMonitor.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files (x86)\Adobe\Photoshop Elements 5.0\apdproxy.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

C:\Program Files (x86)\AVG Secure Search\vprot.exe

C:\windows\system32\svchost.exe -k imgsvc

C:\Program Files\iPod\bin\iPodService.exe

C:\windows\splwow64.exe

C:\windows\system32\igfxext.exe

C:\windows\system32\igfxsrvc.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_180.exe

C:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe

C:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe

C:\windows\system32\wuauclt.exe

C:\windows\notepad.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxps://email.seattle.gov/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2femail.seattle.gov%2fowa%2f

uDefault_Page_URL = hxxp://start.toshiba.com/g/

uProxyOverride = <local>;*.local

mWinlogon: Userinit = userinit.exe,

BHO: MRI_DISABLED - <orphaned>

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll

TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll

uRunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe -update plugin

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"

mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

mRun: [Adobe Photo Downloader] "C:\Program Files (x86)\Adobe\Photoshop Elements 5.0\apdproxy.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\IMAGEM~1.LNK - C:\Program Files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\CameraMonitor.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:0

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableLUA = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

Trusted Zone: edvr.cab

DPF: {688C8675-1834-48FA-9DEF-4755CEFB9EDE} - hxxp://192.168.1.100/EDVR.CAB

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://192.168.1.16/codebase/DVM_IPCam2.ocx

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{B2E0B183-C90D-4C18-903F-2DB340932B88} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

TCP: Interfaces\{B2E0B183-C90D-4C18-903F-2DB340932B88}\34963736F60353938383 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{B2E0B183-C90D-4C18-903F-2DB340932B88}\8496D245964656D2055726C69636 : DHCPNameServer = 10.0.0.1 208.67.222.222

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-Run: [igfxTray] C:\windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\windows\System32\igfxpers.exe

x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

x64-Run: [smoothView] C:\Program Files (x86)\Toshiba\SmoothView\SmoothView.exe

x64-Run: [00TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe

x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe

x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

x64-Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\mssecex.exe" -hide -runkey

x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>

x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xz2n0fdp.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/

FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL

FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\14.2.0\npsitesafety.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xz2n0fdp.default\extensions\coralietab@mozdev.org\plugins\npCoralIETab.dll

FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2013-1-20 230320]

R1 avgtp;avgtp;C:\windows\System32\drivers\avgtpx64.sys [2012-11-6 39768]

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2011-4-27 130008]

R2 NVMS-SRV-CMS;NVMS-SRV-CMS;C:\Program Files (x86)\NVMS5 Standard Edition\bin\cms.exe [2012-8-27 155136]

R2 NVMS-SRV-DB;NVMS-SRV-DB;C:\Program Files (x86)\NVMS5 Standard Edition\data\bin\mysqld.exe [2012-8-27 6562432]

R2 NVMS-SRV-NRU;NVMS-SRV-NRU;C:\Program Files (x86)\NVMS5 Standard Edition\bin\nru.exe [2012-8-27 15872]

R2 NVMS-SRV-VTDU;NVMS-SRV-VTDU;C:\Program Files (x86)\NVMS5 Standard Edition\bin\vtdu.exe [2012-8-27 14848]

R2 NVMS-SRV-WATCH;NVMS-SRV-WATCH;C:\Program Files (x86)\NVMS5 Standard Edition\bin\watch.exe [2012-8-27 176640]

R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2011-1-13 9216]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2010-3-4 75816]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2011-1-13 232992]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2011-5-29 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]

.

=============== Created Last 30 ================

.

2013-04-27 16:13:31 76232 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6B64CA81-002A-4841-8C1B-CDB6FCFDE3A6}\offreg.dll

2013-04-27 16:00:45 905296 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{2AD3F8FC-D2E8-410E-86D6-5AF5DE94FB59}\gapaengine.dll

2013-04-27 15:57:39 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{6B64CA81-002A-4841-8C1B-CDB6FCFDE3A6}\mpengine.dll

2013-04-23 00:34:49 9317456 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-04-22 23:13:12 25928 ----a-w- C:\windows\System32\drivers\mbam.sys

2013-04-22 05:40:44 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes

2013-04-22 05:40:15 -------- d-----w- C:\ProgramData\Malwarebytes

2013-04-22 05:40:11 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-22 05:39:28 -------- d-----w- C:\Users\Owner\AppData\Local\Programs

2013-04-13 00:39:16 26520 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugin-hang-ui.exe

2013-04-12 05:02:43 1655656 ----a-w- C:\windows\System32\drivers\ntfs.sys

2013-04-12 04:55:11 -------- d-----w- C:\Program Files (x86)\Cisco Systems

2013-04-12 04:49:17 -------- d-----w- C:\ProgramData\Cisco Systems

2013-04-11 00:50:13 3717632 ----a-w- C:\windows\System32\mstscax.dll

.

==================== Find3M ====================

.

2013-04-02 10:34:28 282744 ------w- C:\windows\System32\MpSigStub.exe

2013-03-19 06:04:06 5550424 ----a-w- C:\windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\windows\System32\smss.exe

2013-03-14 08:37:50 693976 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2013-03-14 08:37:49 73432 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-01 03:36:04 3153408 ----a-w- C:\windows\System32\win32k.sys

2013-02-22 06:27:49 2312704 ----a-w- C:\windows\System32\jscript9.dll

2013-02-22 06:20:51 1392128 ----a-w- C:\windows\System32\wininet.dll

2013-02-22 06:19:37 1494528 ----a-w- C:\windows\System32\inetcpl.cpl

2013-02-22 06:15:48 173056 ----a-w- C:\windows\System32\ieUnatt.exe

2013-02-22 06:15:23 599040 ----a-w- C:\windows\System32\vbscript.dll

2013-02-22 06:12:41 2382848 ----a-w- C:\windows\System32\mshtml.tlb

2013-02-22 03:46:00 1800704 ----a-w- C:\windows\SysWow64\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- C:\windows\SysWow64\wininet.dll

2013-02-22 03:37:50 1427968 ----a-w- C:\windows\SysWow64\inetcpl.cpl

2013-02-22 03:34:17 142848 ----a-w- C:\windows\SysWow64\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- C:\windows\SysWow64\vbscript.dll

2013-02-22 03:31:46 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb

2013-02-19 01:14:38 39768 ----a-w- C:\windows\System32\drivers\avgtpx64.sys

2013-02-15 06:08:40 44032 ----a-w- C:\windows\System32\tsgqec.dll

2013-02-15 06:02:26 158720 ----a-w- C:\windows\System32\aaclient.dll

2013-02-15 04:37:10 3217408 ----a-w- C:\windows\SysWow64\mstscax.dll

2013-02-15 04:34:10 131584 ----a-w- C:\windows\SysWow64\aaclient.dll

2013-02-15 03:25:51 36864 ----a-w- C:\windows\SysWow64\tsgqec.dll

2013-02-12 05:45:24 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\windows\System32\drivers\usb8023.sys

.

============= FINISH: 11:03:38.47 ===============

ATTACH:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 5/26/2011 4:30:44 PM

System Uptime: 4/27/2013 4:53:41 AM (7 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: Intel® Celeron® CPU 925 @ 2.30GHz | CPU | 2294/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 221 GiB total, 98.552 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP128: 3/23/2013 8:17:49 PM - Windows Update

RP129: 3/28/2013 10:20:03 AM - Windows Update

RP130: 4/1/2013 10:24:49 PM - Windows Update

RP131: 4/5/2013 11:46:47 AM - Windows Update

RP132: 4/10/2013 5:50:45 PM - Windows Update

RP133: 4/11/2013 5:31:25 AM - Windows Update

RP135: 4/12/2013 4:37:28 PM - Windows Modules Installer

RP136: 4/14/2013 10:57:15 AM - Windows Update

RP137: 4/19/2013 12:15:32 AM - Windows Update

RP138: 4/22/2013 5:34:08 PM - Windows Update

RP139: 4/23/2013 6:07:17 AM - Windows Update

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Help Center 2.1

Adobe Photoshop Elements 5.0

Adobe Reader 9.3.4

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

Atheros Driver Installation Program

AVG Security Toolbar

Best Buy pc app

Bonjour

Canon Easy-PhotoPrint EX

Canon MG5300 series MP Drivers

Canon MG5300 series On-screen Manual

Canon MG5300 series User Registration

Canon MP Navigator EX 5.0

Canon My Printer

Canon Solution Menu EX

Cisco Connect

Conexant HD Audio

D3DX10

Free RAR Extract Frog

GOM Player

Google Chrome

Google Earth

Google Update Helper

ImageMixer 3 SE Ver.6 Transfer Utility

ImageMixer 3 SE Ver.6 Video Tools

Intel® Graphics Media Accelerator Driver

Intel® Matrix Storage Manager

IP Camera

IPCamClient

iSEEK AnswerWorks English Runtime

iTunes

Java 6 Update 17

Junk Mail filter update

Label@Once 1.0

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Flight Simulator X Demo

Microsoft IntelliPoint 8.1

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Access database engine 2007 (English)

Microsoft Office Access MUI (English) 2007

Microsoft Office Access Setup Metadata MUI (English) 2007

Microsoft Office Enterprise 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office Groove MUI (English) 2007

Microsoft Office Groove Setup Metadata MUI (English) 2007

Microsoft Office InfoPath MUI (English) 2007

Microsoft Office Office 64-bit Components 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Streets & Trips 2010

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable Package

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

No-IP DUC

NVMS5 Standard Edition

ocxinstall

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

Prism Video File Converter

Quicken 2011

Realtek USB 2.0 Card Reader

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Synaptics Pointing Device Driver

Toshiba App Place

TOSHIBA Application Installer

TOSHIBA Assist

Toshiba Book Place

TOSHIBA Bulletin Board

TOSHIBA Disc Creator

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

TOSHIBA Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA ReelTime

TOSHIBA Service Station

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

ToshibaRegistration

Type to Learn 4 1.21

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VideoPad Video Editor

VLC media player 1.1.11

WavePad Sound Editor

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

4/26/2013 8:31:49 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WSearch service.

4/23/2013 6:06:48 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

4/22/2013 6:20:49 PM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{5205b545-1f52-11e0-8296-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{2CC95314-1D19-45BF-B874-907F06C4201B}' was corrupted and it has been recovered. Some data might have been lost.

4/22/2013 6:19:11 PM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{5205b545-1f52-11e0-8296-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{E821DEC7-56EE-47FD-9491-3C382152AA59}' was corrupted and it has been recovered. Some data might have been lost.

4/22/2013 6:17:45 PM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{5205b545-1f52-11e0-8296-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{2D8FB95D-3A1E-4C7F-AF78-77C22378AADA}' was corrupted and it has been recovered. Some data might have been lost.

4/22/2013 5:29:27 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.

4/22/2013 5:29:27 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 5:27:27 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 5:21:39 PM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.

4/22/2013 3:10:54 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 4 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The User Profile Service service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Themes service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Task Scheduler service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The System Event Notification Service service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The IP Helper service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Group Policy Client service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:57:02 PM, Error: Service Control Manager [7034] - The Application Experience service terminated unexpectedly. It has done this 3 time(s).

4/22/2013 2:50:53 PM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 2 time(s).

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The IP Helper service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/22/2013 2:50:53 PM, Error: Service Control Manager [7031] - The Application Experience service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 2:45:59 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/22/2013 2:41:23 PM, Error: Microsoft Antimalware [2004] - Microsoft Antimalware has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x80070002 Error description: The system cannot find the file specified. Signature version: 0.0.0.0;0.0.0.0 Engine version: 0.0.0.0

4/22/2013 2:28:54 PM, Error: Service Control Manager [7023] - The Software Protection service terminated with the following error: The media is write protected.

4/22/2013 2:28:00 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

4/22/2013 2:20:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

4/22/2013 2:20:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

4/22/2013 2:19:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/22/2013 2:19:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

4/22/2013 2:19:41 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6

4/22/2013 2:19:38 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:34:02 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:33:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

4/22/2013 10:33:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

4/22/2013 10:33:25 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

4/22/2013 10:33:25 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

4/22/2013 10:33:25 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:33:25 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:33:25 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:33:25 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:33:24 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/22/2013 10:33:24 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/22/2013 10:33:24 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

4/22/2013 10:33:24 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

4/22/2013 10:33:24 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/21/2013 8:11:35 PM, Error: Microsoft Antimalware [1119] - Microsoft Antimalware has encountered a critical error when taking action on malware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=37020&name=Trojan:HTML/Redirector.BB&threatid=2147658770 Name: Trojan:HTML/Redirector.BB ID: 2147658770 Severity: Severe Category: Trojan Path: file:_C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0HM8EPK4\ajax-loading[1].gif;file:_C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UW55Y3HV\ajax-loading[1].gif Detection Origin: Local machine Detection Type: Concrete Detection Source: Real-Time Protection User: NT AUTHORITY\SYSTEM Process Name: C:\Windows\System32\svchost.exe Action: Quarantine Action Status: No additional actions required Error Code: 0x80070490 Error description: Element not found. Signature Version: AV: 1.149.131.0, AS: 1.149.131.0, NIS: 18.160.0.0 Engine Version: AM: 1.1.9402.0, NIS: 2.1.8904.0

4/21/2013 8:11:22 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Update service, but this action failed with the following error: An instance of the service is already running.

4/21/2013 7:57:55 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Diagnostic Policy Service service to connect.

4/21/2013 7:57:55 PM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:55 PM, Error: Service Control Manager [7001] - The Remote Procedure Call (RPC) service depends on the RPC Endpoint Mapper service which failed to start because of the following error: The service has not been started.

4/21/2013 7:57:55 PM, Error: Service Control Manager [7001] - The Base Filtering Engine service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:55 PM, Error: Service Control Manager [7000] - The Diagnostic Policy Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:48 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Human Interface Device Access service to connect.

4/21/2013 7:57:48 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Desktop Window Manager Session Manager service to connect.

4/21/2013 7:57:48 PM, Error: Service Control Manager [7001] - The Distributed Link Tracking Client service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:48 PM, Error: Service Control Manager [7000] - The Human Interface Device Access service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:48 PM, Error: Service Control Manager [7000] - The Desktop Window Manager Session Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:47 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Driver Foundation - User-mode Driver Framework service to connect.

4/21/2013 7:57:47 PM, Error: Service Control Manager [7001] - The WLAN AutoConfig service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:47 PM, Error: Service Control Manager [7001] - The Extensible Authentication Protocol service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:47 PM, Error: Service Control Manager [7000] - The Windows Driver Foundation - User-mode Driver Framework service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the System Event Notification Service service to connect.

4/21/2013 7:57:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Multimedia Class Scheduler service to connect.

4/21/2013 7:57:45 PM, Error: Service Control Manager [7001] - The User Profile Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:45 PM, Error: Service Control Manager [7000] - The System Event Notification Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:45 PM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:44 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:44 PM, Error: Service Control Manager [7001] - The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:44 PM, Error: Service Control Manager [7001] - The Group Policy Client service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:42 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the DHCP Client service to connect.

4/21/2013 7:57:42 PM, Error: Service Control Manager [7000] - The DHCP Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:57:41 PM, Error: Service Control Manager [7001] - The Security Center service depends on the Windows Management Instrumentation service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:57:38 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RPC Endpoint Mapper service, but this action failed with the following error: An instance of the service is already running.

4/21/2013 7:56:59 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Font Cache Service service to connect.

4/21/2013 7:56:59 PM, Error: Service Control Manager [7000] - The Windows Font Cache Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:47 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Audio Endpoint Builder service to connect.

4/21/2013 7:56:47 PM, Error: Service Control Manager [7001] - The Program Compatibility Assistant Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:56:47 PM, Error: Service Control Manager [7000] - The Windows Audio Endpoint Builder service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:46 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Event Log service to connect.

4/21/2013 7:56:46 PM, Error: Service Control Manager [7001] - The Task Scheduler service depends on the Windows Event Log service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:46 PM, Error: Service Control Manager [7000] - The Windows Event Log service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Themes service to connect.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Server service to connect.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Application Experience service to connect.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7001] - The Windows Update service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7000] - The Themes service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7000] - The Server service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:45 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:42 PM, Error: Service Control Manager [7019] - The Windows Audio Endpoint Builder service depends on a service in a group which starts later. Change the order in the service dependency tree to ensure that all services required to start this service are starting before this service is started.

4/21/2013 7:56:42 PM, Error: Service Control Manager [7001] - The Windows Audio service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:56:42 PM, Error: Service Control Manager [7001] - The Portable Device Enumerator Service service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:56:03 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the DCOM Server Process Launcher service, but this action failed with the following error: A system shutdown has already been scheduled.

4/21/2013 7:56:03 PM, Error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/21/2013 7:56:00 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SSDP Discovery service to connect.

4/21/2013 7:56:00 PM, Error: Service Control Manager [7001] - The UPnP Device Host service depends on the SSDP Discovery service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:56:00 PM, Error: Service Control Manager [7000] - The SSDP Discovery service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:55:59 PM, Error: Service Control Manager [7031] - The Windows Font Cache Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 7:55:59 PM, Error: Service Control Manager [7031] - The UPnP Device Host service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

4/21/2013 7:55:59 PM, Error: Service Control Manager [7031] - The SSDP Discovery service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

4/21/2013 7:55:55 PM, Error: Service Control Manager [7031] - The Windows Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:55 PM, Error: Service Control Manager [7031] - The Diagnostic Policy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:55 PM, Error: Service Control Manager [7031] - The Base Filtering Engine service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:48 PM, Error: Service Control Manager [7001] - The Remote Procedure Call (RPC) service depends on the RPC Endpoint Mapper service which failed to start because of the following error: The service has returned a service-specific error code.

4/21/2013 7:55:48 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Remote Procedure Call (RPC) service which failed to start because of the following error: The dependency service or group failed to start.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7034] - The Diagnostic System Host service terminated unexpectedly. It has done this 1 time(s).

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Windows Audio Endpoint Builder service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Superfetch service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Program Compatibility Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Network Connections service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Human Interface Device Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:47 PM, Error: Service Control Manager [7031] - The Desktop Window Manager Session Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:42 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the TCP/IP NetBIOS Helper service to connect.

4/21/2013 7:55:42 PM, Error: Service Control Manager [7000] - The TCP/IP NetBIOS Helper service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 7:55:41 PM, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 7:55:41 PM, Error: Service Control Manager [7031] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 7:55:41 PM, Error: Service Control Manager [7031] - The TCP/IP NetBIOS Helper service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.

4/21/2013 7:55:41 PM, Error: Service Control Manager [7031] - The Security Center service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 7:55:41 PM, Error: Service Control Manager [7031] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/21/2013 6:03:50 PM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 4 time(s).

4/21/2013 6:03:50 PM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 5 time(s).

4/21/2013 5:13:24 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.

4/21/2013 5:13:24 PM, Error: Service Control Manager [7000] - The Group Policy Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 5:06:01 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/21/2013 10:50:27 AM, Error: Service Control Manager [7022] - The Windows Search service hung on starting.

4/21/2013 10:49:49 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Bonjour Service service.

4/21/2013 10:46:44 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

4/21/2013 10:46:44 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/21/2013 10:45:29 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x800705b4 Error description: This operation returned because the timeout period expired. Reason: The Network Inspection System did not successfully start due to an error.

4/21/2013 10:36:49 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Shell Hardware Detection service, but this action failed with the following error: An instance of the service is already running.

4/20/2013 9:54:12 PM, Error: Service Control Manager [7000] - The Application Experience service failed to start due to the following error: The pipe has been ended.

4/20/2013 9:52:09 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 11 time(s).

4/20/2013 9:52:09 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 17 time(s).

4/20/2013 9:31:23 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 10 time(s).

4/20/2013 9:31:23 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 16 time(s).

4/20/2013 9:28:12 AM, Error: Service Control Manager [7000] - The Multimedia Class Scheduler service failed to start due to the following error: The client of a component requested an operation which is not valid given the state of the component instance.

4/20/2013 11:27:03 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 21 time(s).

4/20/2013 11:20:28 AM, Error: Service Control Manager [7034] - The Windows Update service terminated unexpectedly. It has done this 4 time(s).

4/20/2013 11:20:28 AM, Error: Service Control Manager [7034] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 12 time(s).

4/20/2013 11:20:28 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 20 time(s).

4/20/2013 10:32:27 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 19 time(s).

4/20/2013 10:05:15 AM, Error: Service Control Manager [7034] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 18 time(s).

.

==== End Of File ===========================

MrCharlie · April 27, 2013

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Make sure you're subscribed to this topic:

Click on the

Follow This Topic Button

(at the top right of this page), make sure that the

Receive notification

box is checked and that it is set to

Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

AGCruise · April 27, 2013

ROGUE KILLER REPORT AS INSTRUCTED-

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Owner [Admin rights]

Mode : Scan -- Date : 04/27/2013 15:27:53

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 9 ¤¤¤

[sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe [-] -> FOUND

[sTARTUP][sUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe [-] -> FOUND

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FOLDER] U : C:\windows\Installer\{626cd329-29cf-3db4-cbcc-f7ac18480fe1}\U --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$626cd32929cf3db4cbccf7ac18480fe1\U --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-4267105707-661103408-3291688857-1000\$626cd32929cf3db4cbccf7ac18480fe1\U --> FOUND

[ZeroAccess][FOLDER] L : C:\windows\Installer\{626cd329-29cf-3db4-cbcc-f7ac18480fe1}\L --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$626cd32929cf3db4cbccf7ac18480fe1\L --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-4267105707-661103408-3291688857-1000\$626cd32929cf3db4cbccf7ac18480fe1\L --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK2555GSXN +++++

--- User ---

[MBR] 1663bebd3b9cc60237760466abc7bbcc

[bSP] fcaa9f59221a0c55501a50c967c60255 : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 226546 Mo

2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 467040256 | Size: 10428 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] b9698973d4fccd1fa190f2dc74d8ac79

[bSP] 831e647e7e8947b6cba1639aabde6b49 : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 226546 Mo

2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 467040256 | Size: 10428 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] b9698973d4fccd1fa190f2dc74d8ac79

[bSP] 831e647e7e8947b6cba1639aabde6b49 : Windows Vista/7/8 MBR Code

Partition table:

0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 226546 Mo

2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 467040256 | Size: 10428 Mo

Finished : << RKreport[1]_S_04272013_02d1527.txt >>

RKreport[1]_S_04272013_02d1527.txt

MrCharlie · April 27, 2013

Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.
BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.
This allows hackers to remotely control your computer, steal critical system information and download and execute files.
I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.
Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
http://www.dslreports.com/faq/10451
When Should I Format, How Should I Reinstall
http://www.dslreports.com/faq/10063
I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.
Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Run RogueKiller again and click Scan

When the scan completes > click on the Files tab

Put a check next to all of these and uncheck the rest: (if found)

[ZeroAccess][FOLDER] U : C:\windows\Installer\{626cd329-29cf-3db4-cbcc-f7ac18480fe1}\U --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$626cd32929cf3db4cbccf7ac18480fe1\U --> FOUND
[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-4267105707-661103408-3291688857-1000\$626cd32929cf3db4cbccf7ac18480fe1\U --> FOUND
[ZeroAccess][FOLDER] L : C:\windows\Installer\{626cd329-29cf-3db4-cbcc-f7ac18480fe1}\L --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$626cd32929cf3db4cbccf7ac18480fe1\L --> FOUND
[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-4267105707-661103408-3291688857-1000\$626cd32929cf3db4cbccf7ac18480fe1\L --> FOUND

Now click Delete on the right hand column under Options

-------------

Download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

AGCruise · April 28, 2013

Well that's not good news. I reviewed the links you provided for my consideration and decided to proceed with cleanup efforts. This machine is not used for anything sensitive, mostly casual interneting, photos and music, copies of which are all off-board. I do occasionally access internet banking (from this machine), but I do not have any installed financial software. I have however changed my passwords and enhanced my bank account monitoring options (from another device). I would be curious to know, if you can determine WHEN the infection arrived.

Otherwise, at your request:

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

Database version: v2013.04.27.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Owner :: OWNER-PC [administrator]

4/27/2013 5:26:46 PM

mbar-log-2013-04-27 (17-26-46).txt

Scan type: Quick scan

Scan options disabled:

Objects scanned: 28569

Time elapsed: 22 minute(s),

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_17

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 3082788864, free: 926023680

------------ Kernel report ------------

04/27/2013 16:35:40

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\DRIVERS\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\system32\DRIVERS\TVALZ_O.SYS

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\drivers\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\??\C:\windows\system32\drivers\avgtpx64.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\FwLnk.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\L1C62x64.sys

\SystemRoot\system32\DRIVERS\athrx.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\tdcmdpst.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\CHDRT64.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\dc3d.sys

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\point64.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\Drivers\fastfat.SYS

\??\C:\windows\system32\drivers\mbamchameleon.sys

\??\C:\windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\comdlg32.dll

\Windows\System32\user32.dll

\Windows\System32\sechost.dll

\Windows\System32\imagehlp.dll

\Windows\System32\iertutil.dll

\Windows\System32\gdi32.dll

\Windows\System32\urlmon.dll

\Windows\System32\Wldap32.dll

\Windows\System32\kernel32.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa80032425f0

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IAAStorageDevice-1\

Lower Device Object: 0xfffffa8002ceb050

Lower Device Driver Name: \00000687\

Driver name found: iaStor

Initialization returned 0x0

Load Function returned 0x0

Downloaded database version: v2013.04.27.04

Downloaded database version: v2013.04.25.01

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa80032425f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8003243040, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa80032425f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8002ceb050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \00000687\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a00e4e8dd0, 0xfffffa80032425f0, 0xfffffa800571e790

Lower DeviceData: 0xfffff8a0040ca310, 0xfffffa8002ceb050, 0xfffffa8006628090

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

MBR buffers are not equal

MBR is forged! []

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 5FBA0294

Partition information:

Partition 0 type is Other (0x27)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 3072000

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 3074048 Numsec = 463966208

Partition 2 type is HIDDEN (0x17)

Partition is NOT ACTIVE.

Partition starts at LBA: 467040256 Numsec = 21356544

Partition is not bootable

Hidden partition VBR is not infected.

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Replacement MBR for a drive 0 found

MBR infection found on drive 0

Disk Size: 250059350016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...

Done!

Performing system, memory and registry scan...

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\Best Buy pc app Setup.dat" is compressed (flags = 1)

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\instance.dat" is compressed (flags = 1)

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\Best Buy pc app Setup.dat" is compressed (flags = 1)

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\instance.dat" is compressed (flags = 1)

Infected: c:\$Recycle.Bin\S-1-5-18\$626cd32929cf3db4cbccf7ac18480fe1 --> [Trojan.Siredef.C]

Infected: c:\$Recycle.Bin\S-1-5-21-4267105707-661103408-3291688857-1000\$626cd32929cf3db4cbccf7ac18480fe1 --> [Trojan.Siredef.C]

Done!

Scan finished

Creating System Restore point...

Scheduling clean up...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Executing an action fixdamage.exe...

Success!

Removal scheduling successful. System shutdown needed.

System shutdown occurred

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_17

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 3082788864, free: 1909690368

Removal queue found; removal started

Removing c:\$Recycle.Bin\S-1-5-18\$626cd32929cf3db4cbccf7ac18480fe1...

Removing c:\$Recycle.Bin\S-1-5-21-4267105707-661103408-3291688857-1000\$626cd32929cf3db4cbccf7ac18480fe1...

Removal finished

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_17

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 3082788864, free: 1192050688

------------ Kernel report ------------

04/27/2013 17:04:32

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\DRIVERS\iaStor.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\DRIVERS\MpFilter.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\system32\DRIVERS\TVALZ_O.SYS

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\DRIVERS\disk.sys

\SystemRoot\system32\DRIVERS\CLASSPNP.SYS

\SystemRoot\system32\drivers\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\??\C:\windows\system32\drivers\avgtpx64.sys

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\drivers\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\drivers\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\FwLnk.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\usbuhci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\drivers\HDAudBus.sys

\SystemRoot\system32\DRIVERS\L1C62x64.sys

\SystemRoot\system32\DRIVERS\athrx.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\drivers\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\tdcmdpst.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\drivers\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\drivers\swenum.sys

\SystemRoot\system32\drivers\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\CHDRT64.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\dc3d.sys

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\system32\DRIVERS\point64.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_iaStor.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\WudfPf.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\DRIVERS\NisDrvWFP.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\drivers\spsys.sys

\??\C:\windows\system32\drivers\mbamchameleon.sys

\??\C:\windows\system32\drivers\mbamswissarmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\imagehlp.dll

\Windows\System32\normaliz.dll

\Windows\System32\msctf.dll

\Windows\System32\shell32.dll

\Windows\System32\sechost.dll

\Windows\System32\oleaut32.dll

\Windows\System32\shlwapi.dll

\Windows\System32\wininet.dll

\Windows\System32\gdi32.dll

\Windows\System32\nsi.dll

\Windows\System32\usp10.dll

\Windows\System32\iertutil.dll

\Windows\System32\Wldap32.dll

\Windows\System32\setupapi.dll

\Windows\System32\lpk.dll

\Windows\System32\kernel32.dll

\Windows\System32\advapi32.dll

\Windows\System32\msvcrt.dll

\Windows\System32\ws2_32.dll

\Windows\System32\difxapi.dll

\Windows\System32\user32.dll

\Windows\System32\urlmon.dll

\Windows\System32\imm32.dll

\Windows\System32\rpcrt4.dll

\Windows\System32\ole32.dll

\Windows\System32\comdlg32.dll

\Windows\System32\clbcatq.dll

\Windows\System32\psapi.dll

\Windows\System32\devobj.dll

\Windows\System32\KernelBase.dll

\Windows\System32\comctl32.dll

\Windows\System32\cfgmgr32.dll

\Windows\System32\wintrust.dll

\Windows\System32\crypt32.dll

\Windows\System32\msasn1.dll

\Windows\SysWOW64\normaliz.dll

----------- End -----------

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8003281330

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IAAStorageDevice-1\

Lower Device Object: 0xfffffa8002cb2050

Lower Device Driver Name: \Driver\iaStor\

Driver name found: iaStor

Initialization returned 0x0

Load Function returned 0x0

Initializing...

Done!

<<<2>>>

Device number: 0, partition: 2

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8003281330, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8003282040, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8003281330, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa8002cb2050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0xfffff8a00990f420, 0xfffffa8003281330, 0xfffffa8002690790

Lower DeviceData: 0xfffff8a00390fe20, 0xfffffa8002cb2050, 0xfffffa800443e8e0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning directory: C:\windows\system32\drivers...

<<<2>>>

Device number: 0, partition: 2

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 5FBA0294

Partition information:

Partition 0 type is Other (0x27)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 3072000

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 3074048 Numsec = 463966208

Partition 2 type is HIDDEN (0x17)

Partition is NOT ACTIVE.

Partition starts at LBA: 467040256 Numsec = 21356544

Partition is not bootable

Hidden partition VBR is not infected.

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 250059350016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-488377168-488397168)...

Done!

Performing system, memory and registry scan...

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\Best Buy pc app Setup.dat" is compressed (flags = 1)

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\instance.dat" is compressed (flags = 1)

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\Best Buy pc app Setup.dat" is compressed (flags = 1)

Read File: File "c:\ProgramData\{FBF3739B-717D-4429-BCEB-98D514E65F29}\instance.dat" is compressed (flags = 1)

Done!

Scan finished

=======================================

MrCharlie · April 28, 2013

Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

AGCruise · April 28, 2013

That's a great looking set of pups! I once had a golden and a lab at the same time. Wonderful creatures!

Anyway, here's the combofix report-

ComboFix 13-04-27.04 - Owner 04/27/2013 18:13:58.1.1 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2940.1583 [GMT -7:00]

Running from: c:\users\Owner\Downloads\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\programdata\87_fg.pad

.

((((((((((((((((((((((((( Files Created from 2013-03-28 to 2013-04-28 )))))))))))))))))))))))))))))))

.

2013-04-28 02:11 . 2013-04-28 02:11 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-27 16:00 . 2013-04-27 15:57 905296 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2AD3F8FC-D2E8-410E-86D6-5AF5DE94FB59}\gapaengine.dll

2013-04-27 15:57 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{6B64CA81-002A-4841-8C1B-CDB6FCFDE3A6}\mpengine.dll

2013-04-23 00:34 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-04-22 23:13 . 2013-04-04 21:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-22 05:40 . 2013-04-22 05:40 -------- d-----w- c:\users\Owner\AppData\Roaming\Malwarebytes

2013-04-22 05:40 . 2013-04-22 05:40 -------- d-----w- c:\programdata\Malwarebytes

2013-04-22 05:40 . 2013-04-22 23:13 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-04-22 05:39 . 2013-04-22 05:39 -------- d-----w- c:\users\Owner\AppData\Local\Programs

2013-04-12 05:02 . 2013-03-02 06:04 1655656 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-12 04:55 . 2013-04-12 04:55 -------- d-----w- c:\program files (x86)\Cisco Systems

2013-04-12 04:49 . 2013-04-12 04:49 -------- d-----w- c:\programdata\Cisco Systems

2013-04-11 00:50 . 2013-02-15 06:06 3717632 ----a-w- c:\windows\system32\mstscax.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-11 12:34 . 2011-05-30 02:33 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-04-02 10:34 . 2011-05-30 01:30 282744 ------w- c:\windows\system32\MpSigStub.exe

2013-03-14 08:37 . 2012-07-22 02:43 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-14 08:37 . 2012-01-27 05:32 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-02-19 01:14 . 2012-11-06 07:09 39768 ----a-w- c:\windows\system32\drivers\avgtpx64.sys

2013-02-12 05:45 . 2013-03-12 17:36 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-12 17:36 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-12 17:36 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 05:45 . 2013-03-12 17:36 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 04:48 . 2013-03-12 17:36 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-12 17:36 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 04:12 . 2013-03-26 16:55 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]

2013-02-19 01:14 1929392 ----a-w- c:\program files (x86)\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]

"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\14.2.0.1\AVG Secure Search_toolbar.dll" [2013-02-19 1929392]

.

[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]

[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]

[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]

"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]

"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]

"Adobe Photo Downloader"="c:\program files (x86)\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-09-14 61440]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]

"CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2011-08-05 1612920]

"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2013-02-19 1151152]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]

"Z1"="c:\users\Owner\Desktop\mbar\mbar.exe" [2013-03-23 1398856]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

ImageMixer 3 SE Camera Monitor Ver.6.lnk - c:\program files (x86)\PIXELA\ImageMixer 3 SE Ver.6\Transfer Utility\CameraMonitor.exe [2012-5-2 537968]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"aux"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 130008]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 379360]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-01 232992]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-05-30 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2013-02-19 39768]

S2 NVMS-SRV-CMS;NVMS-SRV-CMS;c:\program files (x86)\NVMS5 Standard Edition\bin\cms.exe cms.cfg [x]

S2 NVMS-SRV-DB;NVMS-SRV-DB;c:\program files (x86)\NVMS5 Standard Edition\data\bin\mysqld.exe [2009-03-16 6562432]

S2 NVMS-SRV-NRU;NVMS-SRV-NRU;c:\program files (x86)\NVMS5 Standard Edition\bin\nru.exe nru.cfg [x]

S2 NVMS-SRV-VTDU;NVMS-SRV-VTDU;c:\program files (x86)\NVMS5 Standard Edition\bin\vtdu.exe vtdu.cfg [x]

S2 NVMS-SRV-WATCH;NVMS-SRV-WATCH;c:\program files (x86)\NVMS5 Standard Edition\bin\watch.exe [2011-12-23 176640]

S2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [2013-02-19 968880]

S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [2012-06-25 52320]

S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 9216]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-03-05 75816]

S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [2011-04-13 45432]

S3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-12 05:06 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-28 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-22 08:38]

.

2013-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 17:41]

.

2013-04-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 17:41]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]

"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]

"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-22 521272]

"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]

"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]

"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]

"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-04-13 2399632]

"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2011-03-15 2779024]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = https://email.seattle.gov/owa/auth/logon.aspx?replaceCurrent=1&url=https%3a%2f%2femail.seattle.gov%2fowa%2f

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = <local>;*.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~3\Office12\EXCEL.EXE/3000

Trusted Zone: edvr.cab

TCP: DhcpNameServer = 75.75.75.75 75.75.76.76 192.168.1.1

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\14.2.0\ViProtocol.dll

DPF: {688C8675-1834-48FA-9DEF-4755CEFB9EDE} - hxxp://192.168.1.100/EDVR.CAB

DPF: {A4150320-98EC-4DB6-9BFB-EBF4B6FBEB16} - hxxp://192.168.1.16/codebase/DVM_IPCam2.ocx

FF - ProfilePath - c:\users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\xz2n0fdp.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE

HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe

HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe

HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe

HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

HKLM-Run-MSC - c:\program files\Microsoft Security Client\mssecex.exe

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-27 19:37:50

ComboFix-quarantined-files.txt 2013-04-28 02:37

.

Pre-Run: 105,876,606,976 bytes free

Post-Run: 107,476,738,048 bytes free

.

- - End Of File - - 91E23711ED320C924211FED610A8FB34

MrCharlie · April 28, 2013

Looks Good.......How is it????

-------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

AGCruise · April 28, 2013

Security check report below, but I also checked the Windows Firewall as suggested and I don't know how to test it, but it indicated it was connected. The Windows update indicates I have 7 important updates and 9 optional. I have not yet installed them....

Security check:

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 6 Update 17

Java version out of Date!

Adobe Flash Player 11.6.602.180

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox (20.0.1)

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2%

````````````````````End of Log``````````````````````

MrCharlie · April 28, 2013

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

Java™ 6 Update 17 <---please update, should be Update 21

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

Google Chrome 26.0.1410.43 <---OLD

Google Chrome 26.0.1410.64 <---OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

-------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

AGCruise · April 28, 2013

All clean up done. Uninstalled- reinstalled my Office suite and all is good. Thank you sir-

MrCharlie · April 28, 2013

OK...Take Care MrC

LDTate · April 29, 2013

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Host Process for Window Services - cleaned but still running?

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