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ccfc1987

Extremely slow computer out of nowhere :(

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Hi all

I am infected... again :(

Basically I browse on my laptop daily and it works like a charm (thank you for your help from last time!) and yesterday I've noticed its extremely slow so Ive come to the conclusion that it is now infected :(

Malwarebytes scan detected nothing.

Please help me! All logs attaced (includng the Malwarebytes log)

Thanks in advance :D

attach.txt

dds.txt

mbam-log-2013-04-27 (09-36-00).txt

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Hello ccfc1987

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Thank you for the help :) logs are below:

Security Check

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

avast! Antivirus

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

SpywareBlaster 5.0

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 7

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Flash Player 11.7.700.169

Mozilla Firefox (20.0.1)

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Comodo Firewall cmdagent.exe

Comodo Firewall cfp.exe

windows defender MpCmdRun.exe

AVAST Software Avast AvastSvc.exe

AVAST Software Avast AvastUI.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

AdwCleaner

# AdwCleaner v2.300 - Logfile created 04/28/2013 at 22:16:00

# Updated 28/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Conor - CONOR-PC

# Boot Mode : Normal

# Running from : C:\Users\Conor\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

Stopped & Deleted : WajamUpdater

***** [Files / Folders] *****

Deleted on reboot : C:\Users\Conor\AppData\Roaming\Zynga

File Deleted : C:\END

File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml

Folder Deleted : C:\Program Files (x86)\Common Files\DVDVideoSoft\TB

Folder Deleted : C:\Program Files (x86)\Gophoto.it

Folder Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\ffxtlbr@babylon.com

Folder Deleted : C:\Program Files (x86)\Wajam

Folder Deleted : C:\ProgramData\Babylon

Folder Deleted : C:\Users\Conor\AppData\Local\Google\Chrome\User Data\Default\Extensions\eooncjejnppfjjklapaamhcdmjbilmde

Folder Deleted : C:\Users\Conor\AppData\Local\Google\Chrome\User Data\Default\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp

Folder Deleted : C:\Users\Conor\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfmopbbadnfoelckkcmjjeaaegjpjjbk

Folder Deleted : C:\Users\Conor\AppData\Local\TempDir

Folder Deleted : C:\Users\Conor\AppData\Local\Wajam

Folder Deleted : C:\Users\Conor\AppData\Roaming\BabSolution

Folder Deleted : C:\Users\Conor\AppData\Roaming\Babylon

Folder Deleted : C:\Users\Conor\AppData\Roaming\Delta

Folder Deleted : C:\Users\Conor\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\Delta

Key Deleted : HKCU\Software\Wajam

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader

Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_nonsearch_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_nonsearch_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASMANCS

Key Deleted : HKLM\Software\PIP

Key Deleted : HKLM\Software\Wajam

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\eooncjejnppfjjklapaamhcdmjbilmde

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jpmbfleldcgkldadpdinhjjopdfpjfjp

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pfmopbbadnfoelckkcmjjeaaegjpjjbk

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Wajam

Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://www.delta-search.com/?affID=119816&babsrc=HP_ss&mntrId=7C4E9439E5EA3A11 --> hxxp://www.google.com

Replaced : [HKCU\Software\Microsoft\Internet Explorer\SearchUrl - Default] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=GB&userid=4423b668-d83b-4cac-88cf-2b98c24f5722&searchtype=ds&q={searchTerms} --> hxxp://www.google.com

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl - Default] = hxxp://feed.snap.do/?publisher=Download&dpid=Download&co=GB&userid=4423b668-d83b-4cac-88cf-2b98c24f5722&searchtype=ds&q={searchTerms} --> hxxp://www.google.com

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Conor\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\prefs.js

[OK] File is clean.

File : C:\Users\Conor\AppData\Roaming\Mozilla\Firefox\Profiles\f85bc5c8.default-1367010647689\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Conor\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.2122] : homepage = "hxxp://www.delta-search.com/?affID=119816&babsrc=HP_ss&mntrId=7C4E9439E5EA3A11",

Deleted [l.2281] : urls_to_restore_on_startup = [ "hxxp://www.delta-search.com/?affID=119816&babsrc=HP_ss&mntr[...]

*************************

AdwCleaner[R1].txt - [2404 octets] - [11/01/2013 16:09:53]

AdwCleaner[s1].txt - [5083 octets] - [13/10/2012 14:19:54]

AdwCleaner[s2].txt - [2504 octets] - [13/01/2013 23:03:14]

AdwCleaner[s3].txt - [10649 octets] - [28/04/2013 22:16:00]

########## EOF - C:\AdwCleaner[s3].txt - [10710 octets] ##########

Rogue Killer

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Conor [Admin rights]

Mode : Remove -- Date : 04/28/2013 22:32:55

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{4A92C260-D31D-47C8-8A74-6B120C7909E3} : NameServer (8.26.56.26,156.154.70.22) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet001\Services\Tcpip\Interfaces\{B512E631-5A5E-4138-A7FD-90203EC4A5F3} : NameServer (8.26.56.26,156.154.70.22) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{4A92C260-D31D-47C8-8A74-6B120C7909E3} : NameServer (8.26.56.26,156.154.70.22) -> NOT REMOVED, USE DNSFIX

[DNS] HKLM\[...]\ControlSet002\Services\Tcpip\Interfaces\{B512E631-5A5E-4138-A7FD-90203EC4A5F3} : NameServer (8.26.56.26,156.154.70.22) -> NOT REMOVED, USE DNSFIX

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel : {59031A47-3F72-44A7-89C5-5595FE6B30EE} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST950032 5AS SATA Disk Device +++++

--- User ---

[MBR] e1cf3956ef2f984ff195364e4f6062fc

[bSP] ee1fa6662c2a2d395c2bf5b13616a5b9 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04282013_02d2232.txt >>

RKreport[1]_S_04282013_02d2230.txt ; RKreport[2]_D_04282013_02d2232.txt

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Hello ccfc1987

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hey :)

Log is below, PC still running very slow though :(

ComboFix 13-04-28.01 - Conor 29/04/2013 19:28:03.9.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3692.2157 [GMT 1:00]

Running from: C:\Users\Conor\Desktop\ComboFix.exe

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: COMODO Defense+ *Disabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\ProgramData\PCDr\6032\AddOnDownloaded\32ac3173-77bd-4ec6-9638-94e174508c22.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\330761e0-2594-472d-8455-796592cf88dc.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\7dd123b0-30e9-4f67-b7e2-20e7374cbb87.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\88bde4bf-b24d-4cb6-92ef-eb02d3276f09.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\96c23f75-9f21-4ef8-a3c8-1a554b815309.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\9cdc7b97-c1d2-495c-8b7f-12fd3c7e14b8.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\be661974-a339-4e9a-bea4-bda0af68ba7f.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\ca35a61e-780d-401f-891e-22b67162d061.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\ca39d363-7f7b-442f-9d1a-7cf8e06b7b08.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\d04640e7-f772-4909-8f8e-f8294ff0752f.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\d2597799-52b1-4a68-9280-897ad5c0c18e.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\fb803e34-29ed-4941-a7b3-4074ca51286c.dll

C:\Users\Conor\AppData\Roaming\BabMaint.exe

((((((((((((((((((((((((( Files Created from 2013-03-28 to 2013-04-29 )))))))))))))))))))))))))))))))

2013-04-29 18:56:28 . 2013-04-29 18:56:28 -------- d-----w- C:\found.002

2013-04-29 18:49:09 . 2013-04-29 18:49:09 -------- d-----w- C:\Users\Public\AppData\Local\temp

2013-04-29 18:49:09 . 2013-04-29 18:49:09 -------- d-----w- C:\Users\Default\AppData\Local\temp

2013-04-28 21:29:30 . 2013-04-28 21:29:41 -------- d-----w- C:\windows\snack

2013-04-28 21:17:10 . 2013-04-28 21:17:53 102 ----a-w- C:\windows\DeleteOnReboot.bat

2013-04-26 12:42:14 . 2013-04-10 03:46:09 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{4180B4D2-A6B9-4FB2-AFD5-ED99EE363C37}\mpengine.dll

2013-04-24 16:34:16 . 2013-04-12 14:45:08 1656680 ----a-w- C:\windows\system32\drivers\ntfs.sys

2013-04-21 16:36:13 . 2013-04-21 16:35:24 311200 ----a-w- C:\windows\system32\javaws.exe

2013-04-21 16:35:47 . 2013-04-21 16:35:28 108448 ----a-w- C:\windows\system32\WindowsAccessBridge-64.dll

2013-04-21 16:35:47 . 2013-04-21 16:35:24 188832 ----a-w- C:\windows\system32\javaw.exe

2013-04-21 16:35:47 . 2013-04-21 16:35:23 188320 ----a-w- C:\windows\system32\java.exe

2013-04-21 13:39:16 . 2013-04-21 13:39:16 -------- d-----w- C:\Program Files (x86)\Foxit Software

2013-04-20 10:32:23 . 2012-08-21 12:01:20 33240 ----a-w- C:\windows\system32\drivers\GEARAspiWDM.sys

2013-04-20 10:31:22 . 2013-04-20 10:31:22 -------- d-----w- C:\Program Files\iPod

2013-04-20 10:31:20 . 2013-04-20 10:32:21 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-04-20 10:31:20 . 2013-04-20 10:32:19 -------- d-----w- C:\Program Files\iTunes

2013-04-20 10:23:15 . 2013-03-06 22:33:21 178624 ----a-w- C:\windows\system32\drivers\aswVmm.sys

2013-04-20 10:23:14 . 2013-03-06 22:33:21 65336 ----a-w- C:\windows\system32\drivers\aswRvrt.sys

2013-04-20 10:17:30 . 2013-04-20 10:17:30 -------- d-----w- C:\Program Files\VideoLAN

2013-04-20 10:12:19 . 2013-04-20 10:12:19 -------- d-----w- C:\ProgramData\Licenses

2013-04-19 17:02:56 . 2013-04-19 17:02:56 56072 ----a-w- C:\windows\system32\certsentry.dll

2013-04-19 17:02:56 . 2013-04-19 17:02:56 47368 ----a-w- C:\windows\SysWow64\certsentry.dll

2013-04-18 20:34:57 . 2013-04-18 20:34:57 -------- d-----w- C:\Program Files (x86)\Common Files\COMODO

2013-04-10 15:22:38 . 2013-03-01 03:36:04 3153408 ----a-w- C:\windows\system32\win32k.sys

2013-04-10 15:22:31 . 2013-01-24 06:01:01 223752 ----a-w- C:\windows\system32\drivers\fvevol.sys

2013-04-10 15:22:20 . 2013-03-19 06:04:06 5550424 ----a-w- C:\windows\system32\ntoskrnl.exe

2013-04-10 15:22:17 . 2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe

2013-04-10 15:22:15 . 2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe

2013-04-10 15:22:14 . 2013-03-19 03:06:33 112640 ----a-w- C:\windows\system32\smss.exe

2013-04-10 15:22:13 . 2013-03-19 05:46:56 43520 ----a-w- C:\windows\system32\csrsrv.dll

2013-04-10 15:22:11 . 2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll

2013-04-07 18:14:18 . 2013-04-07 18:14:18 96768 ----a-w- C:\windows\SysWow64\sspicli.dll

2013-04-07 18:14:18 . 2013-04-07 18:14:18 22016 ----a-w- C:\windows\SysWow64\secur32.dll

2013-04-07 18:14:18 . 2013-04-07 18:14:18 1448448 ----a-w- C:\windows\system32\lsasrv.dll

2013-04-07 18:14:17 . 2013-04-07 18:14:17 458712 ----a-w- C:\windows\system32\drivers\cng.sys

2013-04-07 18:14:17 . 2013-04-07 18:14:17 340992 ----a-w- C:\windows\system32\schannel.dll

2013-04-07 18:14:17 . 2013-04-07 18:14:17 247808 ----a-w- C:\windows\SysWow64\schannel.dll

2013-04-07 18:14:17 . 2013-04-07 18:14:17 154480 ----a-w- C:\windows\system32\drivers\ksecpkg.sys

2013-04-07 18:12:49 . 2013-04-07 18:12:49 514560 ----a-w- C:\windows\SysWow64\qdvd.dll

2013-04-07 18:12:49 . 2013-04-07 18:12:49 366592 ----a-w- C:\windows\system32\qdvd.dll

2013-04-07 17:56:18 . 2013-04-07 17:56:18 -------- d-----w- C:\ProgramData\{CED89F1A-945F-46EC-B23C-5EAF6D2DB12A}

2013-04-07 17:55:59 . 2013-04-07 18:01:21 -------- d-----w- C:\ProgramData\IObit

2013-04-07 17:55:54 . 2013-04-07 17:55:54 -------- d-----w- C:\Users\Conor\AppData\Roaming\IObit

2013-04-07 17:55:14 . 2013-04-07 17:55:14 -------- d-----w- C:\Program Files (x86)\IObit

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2013-04-29 19:02:48 . 2012-10-16 20:31:33 151552 ----a-w- C:\windows\KMSEmulator.exe

2013-04-21 16:35:22 . 2012-08-19 20:45:21 1092512 ----a-w- C:\windows\system32\npDeployJava1.dll

2013-04-21 16:35:22 . 2011-11-27 21:40:28 971680 ----a-w- C:\windows\system32\deployJava1.dll

2013-04-20 12:01:13 . 2012-08-19 21:03:11 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-20 12:01:13 . 2012-08-19 21:03:11 691592 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2013-04-11 17:24:23 . 2012-08-01 22:05:00 72702784 ----a-w- C:\windows\system32\MRT.exe

2013-04-05 21:56:20 . 2012-11-22 21:32:29 281152 ----a-w- C:\windows\SysWow64\PnkBstrB.xtr

2013-04-05 21:56:20 . 2012-11-22 21:16:57 281152 ----a-w- C:\windows\SysWow64\PnkBstrB.exe

2013-04-04 19:01:42 . 2012-11-22 21:16:57 281152 ----a-w- C:\windows\SysWow64\PnkBstrB.ex0

2013-04-04 13:50:32 . 2012-05-03 13:03:09 25928 ----a-w- C:\windows\system32\drivers\mbam.sys

2013-04-02 12:16:10 . 2012-07-05 11:05:08 236248 ----a-w- C:\windows\system32\drivers\RapportKE64.sys

2013-03-12 00:10:56 . 2010-11-21 03:27:21 282744 ------w- C:\windows\system32\MpSigStub.exe

2013-03-06 22:33:21 . 2012-05-03 13:07:34 377920 ----a-w- C:\windows\system32\drivers\aswSP.sys

2013-03-06 22:33:21 . 2012-05-03 13:07:32 70992 ----a-w- C:\windows\system32\drivers\aswRdr2.sys

2013-03-06 22:33:21 . 2012-05-03 13:07:32 68920 ----a-w- C:\windows\system32\drivers\aswTdi.sys

2013-03-06 22:33:21 . 2012-05-03 13:07:32 1025808 ----a-w- C:\windows\system32\drivers\aswSnx.sys

2013-03-06 22:33:20 . 2012-05-03 13:07:34 33400 ----a-w- C:\windows\system32\drivers\aswFsBlk.sys

2013-03-06 22:33:20 . 2012-05-03 13:07:31 80816 ----a-w- C:\windows\system32\drivers\aswMonFlt.sys

2013-03-06 22:32:51 . 2012-05-03 13:06:30 41664 ----a-w- C:\windows\avastSS.scr

2013-03-06 22:32:22 . 2012-05-03 13:07:31 287840 ----a-w- C:\windows\system32\aswBoot.exe

2013-02-12 05:45:24 . 2013-03-13 18:52:18 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 . 2013-03-13 18:52:19 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 . 2013-03-13 18:52:18 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 05:45:22 . 2013-03-13 18:52:17 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 04:48:31 . 2013-03-13 18:52:20 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 . 2013-03-13 18:52:21 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 . 2013-03-15 13:37:29 19968 ----a-w- C:\windows\system32\drivers\usb8023.sys

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"FileHippo.com"="C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" [2012-11-23 08:22:04 307712]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"RIMBBLaunchAgent.exe"="C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-11-02 01:00:44 90448]

"avast"="C:\Program Files\AVAST Software\Avast\avastUI.exe" [2013-03-06 22:32:44 4767304]

"Control Center"="C:\Program Files (x86)\TRENDnet\MFP Server\Control Center.exe" [2007-11-02 10:04:10 2477568]

"gbrspcontrol"="C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe" [2013-04-17 12:27:24 1851088]

"APSDaemon"="C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 12:08:14 59720]

"iTunesHelper"="C:\Program Files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 11:35:28 152392]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-1-13 1138464]

Start GeekBuddy.lnk - C:\Program Files (x86)\Comodo\GeekBuddy\launcher.exe [2013-4-17 49352]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

"AppInit_DLLs"=C:\Windows\SysWOW64\guard32.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

R1 CFRMD;CFRMD;C:\windows\system32\DRIVERS\CFRMD.sys [x]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 20:27:14 138576]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 11:34:18 219632]

R3 aswVmm;aswVmm; [x]

R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2012-09-16 16:19:44 1431888]

R3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 17:59:12 206072]

R3 KUSBusByTCP;KUSBusByTCP;C:\windows\system32\Drivers\KUSBusByTCP.sys [x]

R3 PCDSRVC{1E208CE0-FB7451FF-06020200}_0;PCDSRVC{1E208CE0-FB7451FF-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2012-08-17 21:26:48 25584]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\system32\drivers\rdpvideominiport.sys [2013-04-07 18:15:48 19456]

R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 11:33:18 1116656]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys [2010-10-30 00:11:42 250984]

R3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys [2013-04-07 18:15:47 57856]

R3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\system32\drivers\TsUsbGD.sys [2013-04-07 18:15:47 30208]

R3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 11:01:50 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe [2012-03-13 17:18:31 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 00:10:10 57184]

S0 amd_sata;amd_sata;C:\windows\system32\DRIVERS\amd_sata.sys [2011-06-16 22:08:24 79488]

S0 amd_xata;amd_xata;C:\windows\system32\DRIVERS\amd_xata.sys [2011-06-16 22:08:26 40064]

S0 aswRvrt;aswRvrt; [x]

S0 PxHlpa64;PxHlpa64;C:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 09:00:00 55856]

S0 RapportKE64;RapportKE64;C:\windows\System32\Drivers\RapportKE64.sys [2013-04-02 12:16:10 236248]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\windows\system32\DRIVERS\cmdguard.sys [2012-11-07 23:37:59 584056]

S1 cmdHlp;COMODO Internet Security Helper Driver;C:\windows\system32\DRIVERS\cmdhlp.sys [2012-11-07 23:38:00 38144]

S1 RapportCerberus_51755;RapportCerberus_51755;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_51755.sys [2013-03-29 04:41:42 586072]

S1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2013-04-02 12:16:10 228600]

S1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2013-04-02 12:16:10 357272]

S2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2009-03-03 10:42:58 89600]

S2 AMD External Events Utility;AMD External Events Utility;C:\windows\system32\atiesrxx.exe [2011-08-06 07:44:20 204288]

S2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-08-06 07:14:06 365568]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;C:\windows\system32\drivers\aswMonFlt.sys [2013-03-06 22:33:20 80816]

S2 CLPSLauncher;COMODO LPS Launcher;C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe [2013-04-17 10:57:08 70344]

S2 DragonUpdater;COMODO Dragon Update Service;C:\Program Files (x86)\Comodo\Dragon\dragon_updater.exe [2013-04-19 09:27:24 2074760]

S2 GeekBuddyRSP;GeekBuddyRSP Service;C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe [2013-04-17 12:27:24 1851088]

S2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 15:32:36 687400]

S2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2013-04-02 12:15:56 1124184]

S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 15:05:46 1692480]

S2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2012-12-05 13:22:40 92632]

S2 Web Blocker Service URL;Web Blocker Service URL;C:\Program Files\Webstart Studios\Web Blocker\TWBService URL.exe [2010-09-13 00:55:20 24064]

S2 Web Blocker Service;Web Blocker Service;C:\Program Files\Webstart Studios\Web Blocker\TWBService.exe [2010-09-13 00:50:22 32768]

S3 amdiox64;AMD IO Driver;C:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 15:18:24 46136]

S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\windows\system32\drivers\AtihdW76.sys [2011-03-30 22:46:46 114704]

S3 BTWAMPFL;BTWAMPFL;C:\windows\system32\DRIVERS\btwampfl.sys [2011-08-18 22:39:50 349736]

S3 btwl2cap;Bluetooth L2CAP Service;C:\windows\system32\DRIVERS\btwl2cap.sys [2011-08-18 22:39:52 39464]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\system32\DRIVERS\CtClsFlt.sys [2011-01-20 17:20:46 176096]

S3 KUSBusByTCPMasterBus;Master Bus of Kernel USB Software Bus by TCP;SysWOW64\Drivers\KUSBusByTCPMasterBus.sys [x]

S3 RapportIaso;RapportIaso;c:\programdata\trusteer\rapport\store\exts\rapportms\baseline\rapportiaso64.sys [2013-03-03 17:28:21 175352]

S3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys [2011-05-17 06:55:28 533096]

S3 usbfilter;AMD USB Filter Driver;C:\windows\system32\DRIVERS\usbfilter.sys [2010-11-29 12:50:38 44672]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - RAPPORTIASO

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-12 13:06:32 1642448 ----a-w- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

Contents of the 'Scheduled Tasks' folder

2013-04-29 C:\windows\Tasks\Adobe Flash Player Updater.job

- C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-19 21:03:12 . 2013-04-20 12:01:13]

2013-04-29 C:\windows\Tasks\AutoKMS.job

- C:\Windows\AutoKMS\AutoKMS.exe [2012-09-15 10:41:58 . 2012-09-15 10:41:58]

2013-04-29 C:\windows\Tasks\AutoKMSDaily.job

- C:\Windows\AutoKMS\AutoKMS.exe [2012-09-15 10:41:58 . 2012-09-15 10:41:58]

2013-04-29 C:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-11-20 22:48:35 . 2012-11-20 22:47:55]

2013-04-29 C:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-11-20 22:48:35 . 2012-11-20 22:47:55]

--------- X64 Entries -----------

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]

@="{472083B0-C522-11CF-8763-00608CC02F24}"

[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]

2013-03-06 22:32:20 133840 ----a-w- C:\Program Files\AVAST Software\Avast\ashShA64.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="C:\Program Files\DellTPad\Apoint.exe" [2011-03-29 20:50:34 608112]

"SysTrayApp"="C:\Program Files\IDT\WDM\sttray64.exe" [2011-05-27 19:06:16 1128448]

"Stage Remote"="C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe" [2011-06-28 01:26:30 2022976]

"COMODO Internet Security"="C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" [2012-11-07 23:37:13 9577680]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"AppInit_DLLs"=C:\Windows\System32\guard64.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

------- Supplementary Scan -------

uStart Page = hxxp://www.google.com

uLocal Page = C:\windows\system32\blank.htm

mLocal Page = C:\Windows\SysWOW64\blank.htm

uSearchAssistant = hxxp://www.google.com

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Free YouTube to MP3 Converter - C:\Users\Conor\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

TCP: DhcpNameServer = 192.168.2.1

TCP: Interfaces\{4A92C260-D31D-47C8-8A74-6B120C7909E3}: NameServer = 8.26.56.26,156.154.70.22

TCP: Interfaces\{B512E631-5A5E-4138-A7FD-90203EC4A5F3}: NameServer = 8.26.56.26,156.154.70.22

TCP: Interfaces\{B512E631-5A5E-4138-A7FD-90203EC4A5F3}\358455D2553535: NameServer = 8.26.56.26,156.154.70.22

FF - ProfilePath - C:\Users\Conor\AppData\Roaming\Mozilla\Firefox\Profiles\f85bc5c8.default-1367010647689\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk

FF - ExtSQL: 2013-04-20 11:23; wrc@avast.com; C:\Program Files\AVAST Software\Avast\WebRep\FF

FF - ExtSQL: !HIDDEN! 2012-09-24 21:07; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

- - - - ORPHANS REMOVED - - - -

AddRemove-PunkBusterSvc - C:\windows\system32\pbsvc.exe

AddRemove-WT089446 - C:\Program Files (x86)\WildTangent\Dell Games\Wedding Dash - Ready

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Hello ccfc1987

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
    If the forum still complains about it being to long send me everything that is at the end of the report after where it says
    ==================
    Scan finished
    ==================

and I will see if I want to see the whole report

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

  • •Internet access
    •Windows Update
    •Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo

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Hey :) stilll pretty slow I have to say :(

MBAR

Malwarebytes Anti-Rootkit BETA 1.05.0.1001

www.malwarebytes.org

Database version: v2013.04.30.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Conor :: CONOR-PC [administrator]

30/04/2013 20:04:09

mbar-log-2013-04-30 (20-04-09).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 32077

Time elapsed: 19 minute(s), 32 second(s)

Memory Processes Detected: 0

(No malicious items detected)

TDSSKiller.2.8.16.0_30.04.2013_19.23.13_log.txt

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Hello ccfc1987

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Computer perfomance much better :) however its mainly my browser now thats slow :( Even tried usin gthe Firefox Repair tool but didnt fix it :( it's just generally slow!

ComboFix 13-05-01.03 - Conor 01/05/2013 19:00:55.10.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3692.2185 [GMT 1:00]

Running from: C:\Users\Conor\Desktop\ComboFix.exe

Command switches used :: C:\Users\Conor\Desktop\CFScript.txt

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: COMODO Defense+ *Disabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

---- Previous Run -------

C:\ProgramData\PCDr\6032\AddOnDownloaded\32ac3173-77bd-4ec6-9638-94e174508c22.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\330761e0-2594-472d-8455-796592cf88dc.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\7dd123b0-30e9-4f67-b7e2-20e7374cbb87.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\88bde4bf-b24d-4cb6-92ef-eb02d3276f09.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\96c23f75-9f21-4ef8-a3c8-1a554b815309.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\9cdc7b97-c1d2-495c-8b7f-12fd3c7e14b8.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\be661974-a339-4e9a-bea4-bda0af68ba7f.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\ca35a61e-780d-401f-891e-22b67162d061.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\ca39d363-7f7b-442f-9d1a-7cf8e06b7b08.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\d04640e7-f772-4909-8f8e-f8294ff0752f.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\d2597799-52b1-4a68-9280-897ad5c0c18e.dll

C:\ProgramData\PCDr\6032\AddOnDownloaded\fb803e34-29ed-4941-a7b3-4074ca51286c.dll

C:\Users\Conor\AppData\Roaming\BabMaint.exe

((((((((((((((((((((((((( Files Created from 2013-04-01 to 2013-05-01 )))))))))))))))))))))))))))))))

2013-05-01 18:20:17 . 2013-05-01 18:20:17 -------- d-----w- C:\Users\Public\AppData\Local\temp

2013-05-01 18:20:17 . 2013-05-01 18:20:17 -------- d-----w- C:\Users\Default\AppData\Local\temp

2013-04-30 17:48:57 . 2013-04-10 03:46:09 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DA0DC9EA-3976-41B7-A2B7-62B522770951}\mpengine.dll

2013-04-29 18:56:28 . 2013-04-29 18:56:28 -------- d-----w- C:\found.002

2013-04-28 21:29:30 . 2013-04-28 21:29:41 -------- d-----w- C:\windows\snack

2013-04-28 21:17:10 . 2013-04-28 21:17:53 102 ----a-w- C:\windows\DeleteOnReboot.bat

2013-04-24 16:34:16 . 2013-04-12 14:45:08 1656680 ----a-w- C:\windows\system32\drivers\ntfs.sys

2013-04-21 16:36:13 . 2013-04-21 16:35:24 311200 ----a-w- C:\windows\system32\javaws.exe

2013-04-21 16:35:47 . 2013-04-21 16:35:28 108448 ----a-w- C:\windows\system32\WindowsAccessBridge-64.dll

2013-04-21 16:35:47 . 2013-04-21 16:35:24 188832 ----a-w- C:\windows\system32\javaw.exe

2013-04-21 16:35:47 . 2013-04-21 16:35:23 188320 ----a-w- C:\windows\system32\java.exe

2013-04-21 13:39:16 . 2013-04-21 13:39:16 -------- d-----w- C:\Program Files (x86)\Foxit Software

2013-04-20 10:32:23 . 2012-08-21 12:01:20 33240 ----a-w- C:\windows\system32\drivers\GEARAspiWDM.sys

2013-04-20 10:31:22 . 2013-04-20 10:31:22 -------- d-----w- C:\Program Files\iPod

2013-04-20 10:31:20 . 2013-04-20 10:32:21 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-04-20 10:31:20 . 2013-04-20 10:32:19 -------- d-----w- C:\Program Files\iTunes

2013-04-20 10:23:15 . 2013-03-06 22:33:21 178624 ----a-w- C:\windows\system32\drivers\aswVmm.sys

2013-04-20 10:23:14 . 2013-03-06 22:33:21 65336 ----a-w- C:\windows\system32\drivers\aswRvrt.sys

2013-04-20 10:17:30 . 2013-04-20 10:17:30 -------- d-----w- C:\Program Files\VideoLAN

2013-04-20 10:12:19 . 2013-04-20 10:12:19 -------- d-----w- C:\ProgramData\Licenses

2013-04-19 17:02:56 . 2013-04-19 17:02:56 56072 ----a-w- C:\windows\system32\certsentry.dll

2013-04-19 17:02:56 . 2013-04-19 17:02:56 47368 ----a-w- C:\windows\SysWow64\certsentry.dll

2013-04-18 20:34:57 . 2013-04-18 20:34:57 -------- d-----w- C:\Program Files (x86)\Common Files\COMODO

2013-04-10 15:22:38 . 2013-03-01 03:36:04 3153408 ----a-w- C:\windows\system32\win32k.sys

2013-04-10 15:22:31 . 2013-01-24 06:01:01 223752 ----a-w- C:\windows\system32\drivers\fvevol.sys

2013-04-10 15:22:20 . 2013-03-19 06:04:06 5550424 ----a-w- C:\windows\system32\ntoskrnl.exe

2013-04-10 15:22:17 . 2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe

2013-04-10 15:22:15 . 2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe

2013-04-10 15:22:14 . 2013-03-19 03:06:33 112640 ----a-w- C:\windows\system32\smss.exe

2013-04-10 15:22:13 . 2013-03-19 05:46:56 43520 ----a-w- C:\windows\system32\csrsrv.dll

2013-04-10 15:22:11 . 2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll

2013-04-07 18:14:18 . 2013-04-07 18:14:18 96768 ----a-w- C:\windows\SysWow64\sspicli.dll

2013-04-07 18:14:18 . 2013-04-07 18:14:18 22016 ----a-w- C:\windows\SysWow64\secur32.dll

2013-04-07 18:14:18 . 2013-04-07 18:14:18 1448448 ----a-w- C:\windows\system32\lsasrv.dll

2013-04-07 18:14:17 . 2013-04-07 18:14:17 458712 ----a-w- C:\windows\system32\drivers\cng.sys

2013-04-07 18:14:17 . 2013-04-07 18:14:17 340992 ----a-w- C:\windows\system32\schannel.dll

2013-04-07 18:14:17 . 2013-04-07 18:14:17 247808 ----a-w- C:\windows\SysWow64\schannel.dll

2013-04-07 18:14:17 . 2013-04-07 18:14:17 154480 ----a-w- C:\windows\system32\drivers\ksecpkg.sys

2013-04-07 18:12:49 . 2013-04-07 18:12:49 514560 ----a-w- C:\windows\SysWow64\qdvd.dll

2013-04-07 18:12:49 . 2013-04-07 18:12:49 366592 ----a-w- C:\windows\system32\qdvd.dll

2013-04-07 17:56:18 . 2013-04-07 17:56:18 -------- d-----w- C:\ProgramData\{CED89F1A-945F-46EC-B23C-5EAF6D2DB12A}

2013-04-07 17:55:59 . 2013-04-07 18:01:21 -------- d-----w- C:\ProgramData\IObit

2013-04-07 17:55:54 . 2013-04-07 17:55:54 -------- d-----w- C:\Users\Conor\AppData\Roaming\IObit

2013-04-07 17:55:14 . 2013-04-07 17:55:14 -------- d-----w- C:\Program Files (x86)\IObit

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2013-05-01 17:21:52 . 2012-10-16 20:31:33 151552 ----a-w- C:\windows\KMSEmulator.exe

2013-04-21 16:35:22 . 2012-08-19 20:45:21 1092512 ----a-w- C:\windows\system32\npDeployJava1.dll

2013-04-21 16:35:22 . 2011-11-27 21:40:28 971680 ----a-w- C:\windows\system32\deployJava1.dll

2013-04-20 12:01:13 . 2012-08-19 21:03:11 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-04-20 12:01:13 . 2012-08-19 21:03:11 691592 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2013-04-11 17:24:23 . 2012-08-01 22:05:00 72702784 ----a-w- C:\windows\system32\MRT.exe

2013-04-05 21:56:20 . 2012-11-22 21:32:29 281152 ----a-w- C:\windows\SysWow64\PnkBstrB.xtr

2013-04-05 21:56:20 . 2012-11-22 21:16:57 281152 ----a-w- C:\windows\SysWow64\PnkBstrB.exe

2013-04-04 19:01:42 . 2012-11-22 21:16:57 281152 ----a-w- C:\windows\SysWow64\PnkBstrB.ex0

2013-04-04 13:50:32 . 2012-05-03 13:03:09 25928 ----a-w- C:\windows\system32\drivers\mbam.sys

2013-04-02 12:16:10 . 2012-07-05 11:05:08 236248 ----a-w- C:\windows\system32\drivers\RapportKE64.sys

2013-03-12 00:10:56 . 2010-11-21 03:27:21 282744 ------w- C:\windows\system32\MpSigStub.exe

2013-03-06 22:33:21 . 2012-05-03 13:07:34 377920 ----a-w- C:\windows\system32\drivers\aswSP.sys

2013-03-06 22:33:21 . 2012-05-03 13:07:32 70992 ----a-w- C:\windows\system32\drivers\aswRdr2.sys

2013-03-06 22:33:21 . 2012-05-03 13:07:32 68920 ----a-w- C:\windows\system32\drivers\aswTdi.sys

2013-03-06 22:33:21 . 2012-05-03 13:07:32 1025808 ----a-w- C:\windows\system32\drivers\aswSnx.sys

2013-03-06 22:33:20 . 2012-05-03 13:07:34 33400 ----a-w- C:\windows\system32\drivers\aswFsBlk.sys

2013-03-06 22:33:20 . 2012-05-03 13:07:31 80816 ----a-w- C:\windows\system32\drivers\aswMonFlt.sys

2013-03-06 22:32:51 . 2012-05-03 13:06:30 41664 ----a-w- C:\windows\avastSS.scr

2013-03-06 22:32:22 . 2012-05-03 13:07:31 287840 ----a-w- C:\windows\system32\aswBoot.exe

2013-02-12 05:45:24 . 2013-03-13 18:52:18 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 . 2013-03-13 18:52:19 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 . 2013-03-13 18:52:18 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 05:45:22 . 2013-03-13 18:52:17 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 04:48:31 . 2013-03-13 18:52:20 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 . 2013-03-13 18:52:21 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 . 2013-03-15 13:37:29 19968 ----a-w- C:\windows\system32\drivers\usb8023.sys

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Hello ccfc1987

I want you to reset firefox back to defaults, this will remove everything from Firefox

I will let you keep your bookmarks so to do that you can go here - Export BookMarks

Now to reset firefox do the following.

  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".

[*]Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.

[*]click "Reset Firefox" in the confirmation window that opens.

[*]Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.

restart the computer and check firefox for me now

Gringo

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I tried that but still not helping :( Keeps 'Not esponding' then I have to end the process... Anything else we can try?

Thanks your your help so far!

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Hello

try to uninstall firefgox and when asked about user data and settings to remove that also

RESTART the computer and reinstall firefox

gringo

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Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur

Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Java 7 Update 21 (64-bit)
      Java 7 Update 7
      Java 6 Update 27 (64-bit)
      Vuze

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Looking much better to me :) Do you feel it is all clean now?

MBAB

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.03.05

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Conor :: CONOR-PC [administrator]

03/05/2013 15:00:33

mbam-log-2013-05-03 (15-00-33).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 223235

Time elapsed: 9 minute(s), 13 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

HJT

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 15:14:46, on 03/05/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16476)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\TRENDnet\MFP Server\Control Center.exe

C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\windows\SysWOW64\RunDll32.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

C:\Users\Conor\Desktop\HijackThis.exe

C:\windows\SysWOW64\DllHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKLM\..\Run: [Control Center] C:\Program Files (x86)\TRENDnet\MFP Server\Control Center.exe -mini

O4 - HKLM\..\Run: [gbrspcontrol] "C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe" -controlservice -slave

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Start GeekBuddy.lnk = C:\Program Files (x86)\Comodo\GeekBuddy\launcher.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Conor\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{4A92C260-D31D-47C8-8A74-6B120C7909E3}: NameServer = 8.26.56.26,156.154.70.22

O17 - HKLM\System\CCS\Services\Tcpip\..\{B512E631-5A5E-4138-A7FD-90203EC4A5F3}: NameServer = 208.67.222.123,208.67.220.123

O17 - HKLM\System\CS1\Services\Tcpip\..\{4A92C260-D31D-47C8-8A74-6B120C7909E3}: NameServer = 8.26.56.26,156.154.70.22

O17 - HKLM\System\CS2\Services\Tcpip\..\{4A92C260-D31D-47C8-8A74-6B120C7909E3}: NameServer = 8.26.56.26,156.154.70.22

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: COMODO LPS Launcher (CLPSLauncher) - Comodo Security Solutions Inc. - C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe

O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)

O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: GeekBuddyRSP Service (GeekBuddyRSP) - Comodo Security Solutions, Inc. - C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)

O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe

O23 - Service: PnkBstrA - Unknown owner - C:\windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe

O23 - Service: RoxMediaDB12OEM - Sonic Solutions - c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe

O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 11916 bytes

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Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [FileHippo.com] "C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe" /background

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Wow, that took a while!

C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnIC.dll a variant of Win32/Bundled.Toolbar.Ask application

C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnToolbarInstaller.exe a variant of Win32/Bundled.Toolbar.Ask application

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Backup\DSLUpdate\hstart.exe.bak a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Backup\DSLUpdate\hstart.exe.bk1 a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\UpdateWorkingDirectory\DSL\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

C:\Users\Conor\AppData\Local\Temp\is-RMSK9.tmp\OCSetupHlp.dll Win32/OpenCandy application

C:\Users\Conor\Downloads\InstallTheWebBlockerzip\TheWebBlocker.exe a variant of Win32/Somoto.A application

C:\Windows\KMSEmulator.exe a variant of Win32/HackKMS.A application

C:\Windows\AutoKMS\AutoKMS.exe a variant of Win32/HackKMS.B application

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Hello ccfc1987

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnIC.dll"
    del /f /s /q "C:\Program Files (x86)\Common Files\DVDVideoSoft\AskTB\ApnToolbarInstaller.exe"
    del /f /s /q "C:\Users\Conor\AppData\Local\Temp\is-RMSK9.tmp\OCSetupHlp.dll"
    del /f /s /q "C:\Users\Conor\Downloads\InstallTheWebBlockerzip\TheWebBlocker.exe"
    del /f /s /q "C:\Windows\KMSEmulator.exe"
    del /f /s /q "C:\Windows\AutoKMS\AutoKMS.exe"
    del %0


  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Brilliant! Thank you so much for your time :D

Have installed WinPatrol as well :)

Thanks again!

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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