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RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version

Started in : Normal mode

User : eva [Admin rights]

Mode : Remove -- Date : 05/01/2013 21:04:23

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ] HKLM\[...]\System : EnableLUA (0) -> REPLACED (1)

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)

[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKCU\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST320LM001 HN-M320MBB ATA Device +++++

--- User ---

[MBR] 102c632399d3e6f785deeb4d39a99bd5

[bSP] 7184a5a0bfc9ad3c7c46a3f470675c0b : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 305243 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_05012013_02d2104.txt >>

RKreport[1]_S_05012013_02d2026.txt ; RKreport[2]_D_05012013_02d2104.txt

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  • Staff

Hello arnolfini

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Here is the combofix log.

ComboFix 13-05-04.01 - eva 05/04/2013 20:31:50.3.2 - x86

Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.1917.679 [GMT -4:00]

Running from: c:\users\eva\Downloads\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-04-05 to 2013-05-05 )))))))))))))))))))))))))))))))

.

.

2013-05-05 00:39 . 2013-05-05 00:39 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-05 00:28 . 2013-05-05 00:28 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{ABC9ED02-1495-4103-986C-4C0FED8AE6E3}\MpKsl85a67ceb.sys

2013-05-02 13:23 . 2013-04-10 00:08 6906960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{ABC9ED02-1495-4103-986C-4C0FED8AE6E3}\mpengine.dll

2013-05-01 22:39 . 2013-05-01 22:39 -------- d-----w- c:\windows\en

2013-05-01 22:37 . 2013-05-01 22:37 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition

2013-05-01 22:34 . 2013-05-01 22:39 -------- d-----w- c:\program files\Windows Live

2013-05-01 22:33 . 2009-09-04 21:44 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll

2013-05-01 22:33 . 2009-09-04 21:44 515416 ----a-w- c:\windows\system32\XAudio2_5.dll

2013-05-01 22:33 . 2009-09-04 21:29 453456 ----a-w- c:\windows\system32\d3dx10_42.dll

2013-05-01 22:33 . 2006-11-29 17:06 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll

2013-05-01 21:38 . 2013-05-02 01:34 -------- d-----w- c:\users\eva

2013-05-01 07:00 . 2013-05-01 07:00 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help

2013-05-01 02:36 . 2013-04-10 00:08 6906960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-05-01 02:22 . 2013-05-01 02:22 -------- d-----w- c:\program files\Common Files\Windows Live

2013-05-01 02:21 . 2009-08-04 08:02 754688 ----a-w- c:\windows\system32\webservices.dll

2013-04-30 16:40 . 2013-04-30 16:40 -------- d-----w- c:\program files\Jewel Quest - The Sleepless Star

2013-04-30 16:39 . 2013-04-30 16:39 -------- d-----w- c:\windows\system32\3045

2013-04-30 16:33 . 2013-05-01 07:30 -------- d-----w- c:\program files\Microsoft Silverlight

2013-04-30 15:58 . 2013-04-30 15:58 -------- d-----w- c:\program files\TurboTax

2013-04-30 15:53 . 2008-01-30 20:36 90112 ----a-w- c:\windows\unvise32.exe

2013-04-30 15:53 . 2013-04-30 15:53 -------- d-----w- c:\program files\Quicken WillMaker Plus 2009

2013-04-30 15:37 . 2009-02-27 07:42 31640 ----a-w- c:\windows\system32\msonpmon.dll

2013-04-30 15:37 . 2006-10-26 23:56 33104 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\msonpppr.dll

2013-04-30 15:34 . 2013-05-01 07:07 -------- d-----w- c:\program files\Microsoft Works

2013-04-30 15:33 . 2013-04-30 15:33 -------- d-----w- c:\windows\PCHEALTH

2013-04-30 15:31 . 2013-04-30 15:31 -------- d-----w- c:\program files\Microsoft Visual Studio 8

2013-04-30 15:29 . 2013-05-01 12:30 -------- d-----w- c:\programdata\Microsoft Help

2013-04-30 15:27 . 2013-04-30 15:27 -------- d-----r- C:\MSOCache

2013-04-30 15:22 . 2013-04-30 15:22 -------- d-----w- c:\programdata\PopCap Games

2013-04-30 15:21 . 2013-04-30 17:13 -------- d-----w- c:\program files\Zuma Deluxe

2013-04-30 15:14 . 2013-04-30 15:14 -------- d-----w- c:\program files\Jewel Quest II

2013-04-30 15:04 . 2009-06-22 13:14 4194304 ----a-w- c:\windows\system32\cdintf400.dll

2013-04-30 14:59 . 2013-04-30 14:59 -------- d-----w- c:\programdata\Nuance

2013-04-30 14:59 . 2013-04-30 16:15 -------- d-----w- c:\programdata\Intuit

2013-04-30 14:59 . 2013-04-30 15:59 -------- d-----w- c:\program files\Common Files\Intuit

2013-04-30 14:59 . 2013-04-30 14:59 -------- d-----w- c:\program files\Intuit

2013-04-30 14:58 . 2013-04-30 14:58 -------- d-----w- c:\programdata\SQL Anywhere 11

2013-04-30 14:58 . 2013-04-30 14:58 -------- d-----w- c:\programdata\COMMON FILES

2013-04-30 14:57 . 2013-04-30 14:57 -------- d-----w- c:\windows\system32\Macromed

2013-04-30 14:57 . 2013-04-30 14:57 -------- d-----w- c:\program files\MSXML 4.0

2013-04-30 14:36 . 2013-04-30 14:36 -------- d-----w- c:\windows\Intuit

2013-04-30 14:27 . 2013-04-30 14:27 -------- d-----w- c:\program files\Atari

2013-04-30 14:20 . 2013-04-30 14:20 -------- d-----w- c:\programdata\ZoomBrowser

2013-04-30 14:20 . 2013-04-30 14:21 -------- d-----w- c:\program files\Canon

2013-04-30 14:19 . 2013-04-30 14:19 -------- d-----w- c:\program files\Common Files\Canon

2013-04-30 14:12 . 2013-04-30 14:12 -------- d-----w- c:\programdata\VS Revo Group

2013-04-29 03:12 . 2013-04-29 03:13 -------- d-----w- c:\program files\Common Files\Adobe

2013-04-29 00:33 . 2013-04-29 13:52 -------- d-----w- C:\Windows.old

2013-04-28 17:34 . 2013-04-28 17:34 -------- d-----w- C:\VirtualStore

2013-04-27 04:34 . 2013-04-27 04:34 -------- d-----w- C:\components

2013-04-27 01:58 . 2013-04-11 14:22 770384 ----a-w- c:\windows\system32\msvcr100.dll

2013-04-27 01:58 . 2013-04-11 14:22 421200 ----a-w- c:\windows\system32\msvcp100.dll

2013-04-27 00:35 . 2006-03-23 01:44 9728 ----a-w- c:\windows\system32\TCMSVR.dll

2013-04-27 00:35 . 2004-03-09 04:00 152848 ----a-w- c:\windows\system32\Comdlg32.ocx

2013-04-27 00:35 . 2013-04-27 00:35 -------- d-----w- c:\program files\TOSHIBA

2013-04-27 00:35 . 2006-11-20 02:11 7168 ----a-w- c:\windows\system32\drivers\FwLnk.sys

2013-04-27 00:31 . 2013-04-27 00:31 -------- d-----w- c:\program files\Common Files\InstallShield

2013-04-27 00:14 . 2013-04-27 00:14 706640 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B8CBC70F-E53F-4408-9318-E9D2C2874778}\gapaengine.dll

2013-04-27 00:13 . 2013-04-27 03:20 -------- d-----w- c:\windows\Panther

2013-04-27 00:13 . 2013-05-01 11:26 -------- d-----w- C:\Boot

2013-04-27 00:04 . 2013-04-27 00:05 -------- d-----w- c:\program files\Microsoft Security Client

2013-04-27 00:04 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys

2013-04-26 23:59 . 2013-04-26 23:59 -------- d-----w- c:\program files\Mozilla Maintenance Service

2013-04-26 23:55 . 2013-04-26 23:55 -------- d-----w- c:\programdata\Malwarebytes

2013-04-26 23:55 . 2013-04-26 23:55 -------- d-----w- c:\program files\CCleaner

2013-04-26 23:54 . 2013-04-29 02:59 -------- d-----w- c:\windows\Debug

2013-04-26 23:41 . 2013-04-26 23:41 -------- d-----w- c:\program files\Synaptics

2013-04-26 22:54 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll

2013-04-26 22:54 . 2012-03-01 14:46 219648 ----a-w- c:\windows\system32\d3d10_1core.dll

2013-04-26 22:54 . 2012-03-01 14:46 160768 ----a-w- c:\windows\system32\d3d10_1.dll

2013-04-26 22:54 . 2012-02-29 14:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll

2013-04-26 22:54 . 2012-02-29 13:44 683008 ----a-w- c:\windows\system32\d2d1.dll

2013-04-26 22:54 . 2012-02-29 13:41 1069056 ----a-w- c:\windows\system32\DWrite.dll

2013-04-26 22:40 . 2013-04-30 15:33 -------- d-----w- c:\program files\Microsoft.NET

2013-04-26 22:32 . 2013-04-26 22:32 0 ----a-w- c:\windows\ativpsrm.bin

2013-04-26 22:30 . 2013-04-26 22:30 -------- d-----w- c:\program files\Windows Portable Devices

2013-04-26 22:08 . 2009-09-10 02:00 92672 ----a-w- c:\windows\system32\UIAnimation.dll

2013-04-26 22:08 . 2009-09-10 02:01 3023360 ----a-w- c:\windows\system32\UIRibbon.dll

2013-04-26 22:08 . 2009-09-10 02:00 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll

2013-04-26 22:07 . 2009-10-01 01:02 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe

2013-04-26 22:07 . 2009-10-01 01:02 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll

2013-04-26 22:07 . 2009-10-01 01:01 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll

2013-04-26 22:07 . 2009-10-01 01:01 81920 ----a-w- c:\windows\system32\wpdbusenum.dll

2013-04-26 22:07 . 2009-10-01 01:02 2537472 ----a-w- c:\windows\system32\wpdshext.dll

2013-04-26 22:07 . 2009-10-01 01:02 334848 ----a-w- c:\windows\system32\PortableDeviceApi.dll

2013-04-26 22:07 . 2009-10-01 01:02 87552 ----a-w- c:\windows\system32\WPDShServiceObj.dll

2013-04-26 22:07 . 2009-10-01 01:01 546816 ----a-w- c:\windows\system32\wpd_ci.dll

2013-04-26 22:07 . 2009-10-01 01:01 160256 ----a-w- c:\windows\system32\PortableDeviceTypes.dll

2013-04-26 22:07 . 2009-10-01 01:01 350208 ----a-w- c:\windows\system32\WPDSp.dll

2013-04-26 22:07 . 2009-10-01 01:01 196608 ----a-w- c:\windows\system32\PortableDeviceWMDRM.dll

2013-04-26 22:07 . 2009-10-01 01:01 100864 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll

2013-04-26 22:00 . 2012-02-29 15:11 5120 ----a-w- c:\windows\system32\wmi.dll

2013-04-26 22:00 . 2012-02-29 15:09 157696 ----a-w- c:\windows\system32\imagehlp.dll

2013-04-26 22:00 . 2012-02-29 13:32 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys

2013-04-26 21:47 . 2013-04-26 21:47 369664 ----a-w- c:\windows\system32\WMPhoto.dll

2013-04-26 21:47 . 2013-04-26 21:47 252928 ----a-w- c:\windows\system32\dxdiag.exe

2013-04-26 21:47 . 2013-04-26 21:47 195584 ----a-w- c:\windows\system32\dxdiagn.dll

2013-04-26 21:47 . 2013-04-26 21:47 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll

2013-04-26 21:47 . 2013-04-26 21:47 519680 ----a-w- c:\windows\system32\d3d11.dll

2013-04-26 21:47 . 2013-04-26 21:47 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll

2013-04-26 21:47 . 2013-04-26 21:47 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll

2013-04-26 21:44 . 2009-11-08 14:55 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll

2013-04-26 21:44 . 2009-11-08 14:55 49472 ----a-w- c:\windows\system32\netfxperf.dll

2013-04-26 21:44 . 2009-11-08 14:55 297808 ----a-w- c:\windows\system32\mscoree.dll

2013-04-26 21:44 . 2009-11-08 14:55 295264 ----a-w- c:\windows\system32\PresentationHost.exe

2013-04-26 21:44 . 2009-11-08 14:55 1130824 ----a-w- c:\windows\system32\dfshim.dll

2013-04-26 21:37 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll

2013-04-26 21:37 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2013-04-26 21:37 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2013-04-26 21:37 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll

2013-04-26 21:37 . 2012-07-26 03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2013-04-26 21:37 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2013-04-26 21:37 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe

2013-04-26 21:37 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll

2013-04-26 21:37 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll

2013-04-26 21:37 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2013-04-26 21:37 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll

2013-04-26 21:33 . 2012-12-16 13:12 34304 ----a-w- c:\windows\system32\atmlib.dll

2013-04-26 21:33 . 2012-12-16 10:50 293376 ----a-w- c:\windows\system32\atmfd.dll

2013-04-26 21:33 . 2010-06-16 15:30 72704 ----a-w- c:\windows\system32\fontsub.dll

2013-04-26 21:31 . 2010-10-12 15:53 33280 ----a-w- c:\program files\Windows Mail\wabfind.dll

2013-04-26 21:31 . 2010-10-12 13:41 66048 ----a-w- c:\program files\Windows Mail\wabmig.exe

2013-04-26 21:31 . 2010-10-12 13:41 515584 ----a-w- c:\program files\Windows Mail\wab.exe

2013-04-26 21:31 . 2010-09-06 16:20 125952 ----a-w- c:\windows\system32\srvsvc.dll

2013-04-26 21:31 . 2010-09-06 16:19 17920 ----a-w- c:\windows\system32\netevent.dll

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-05 00:24 . 2011-03-28 22:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-26 21:47 . 2013-04-26 21:47 4096 ----a-w- c:\windows\system32\drivers\en-US\dxgkrnl.sys.mui

2013-04-02 14:09 . 2013-04-02 14:09 4550656 ----a-w- c:\windows\system32\GPhotos.scr

2013-04-10 06:58 . 2013-04-26 23:59 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-14 1348904]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - MPKSL85A67CEB

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

.

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-05-01 23:06 1642448 ----a-w- c:\program files\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2013-05-01 23:04]

.

2013-05-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2013-05-01 23:04]

.

.

------- Supplementary Scan -------

.

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 74.5.116.246 205.244.194.36

FF - ProfilePath - c:\users\eva\AppData\Roaming\Mozilla\Firefox\Profiles\ekn2o7n6.default\

FF - ExtSQL: 2013-04-28 03:01; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{4DB74D06-491C-440D-305E-012400990F3E} - (no file)

SafeBoot-WudfPf

SafeBoot-WudfRd

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-05-04 20:39

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

Completion time: 2013-05-04 20:41:17

ComboFix-quarantined-files.txt 2013-05-05 00:41

.

Pre-Run: 218,135,400,448 bytes free

Post-Run: 218,113,921,024 bytes free

.

- - End Of File - - 403491330B8BF8A1F11A95689BCC86BF

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  • Staff

Hello arnolfini

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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  • Staff

Hello arnolfini

I don't like the sound of that - that script would have only emptied the java cache so something with the hardware may have gone bad

download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:


  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]First Press the Scan button.

[*]It will make a log (FRST.txt)

[*]Second Type the following in the edit box after "Search:". services.exe

[*]Click the Search button

[*]It will make a log (Search.txt)

I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

Gringo

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Okay Gringo, I'm back up and running. There is an issue with these Toshiba laptops where the video processor becomes unsoldered from the main board. After a "rebake" the chip is now secured to the board once again and I have video. Thanks for staying with me on this.

Here is the log:

ComboFix 13-05-04.01 - eva 05/05/2013 15:17:52.5.2 - x86

Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.893.334 [GMT -4:00]

Running from: c:\users\eva\Downloads\ComboFix.exe

Command switches used :: c:\users\eva\Desktop\CFScript.txt

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-04-05 to 2013-05-05 )))))))))))))))))))))))))))))))

.

.

2013-05-05 19:27 . 2013-05-05 19:27 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-05 00:48 . 2013-04-10 00:08 6906960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CAD1EEC6-ACCB-4C8B-83F6-90E1C17E154F}\mpengine.dll

2013-05-01 22:39 . 2013-05-01 22:39 -------- d-----w- c:\windows\en

2013-05-01 22:37 . 2013-05-01 22:37 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition

2013-05-01 22:34 . 2013-05-01 22:39 -------- d-----w- c:\program files\Windows Live

2013-05-01 22:33 . 2009-09-04 21:44 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll

2013-05-01 22:33 . 2009-09-04 21:44 515416 ----a-w- c:\windows\system32\XAudio2_5.dll

2013-05-01 22:33 . 2009-09-04 21:29 453456 ----a-w- c:\windows\system32\d3dx10_42.dll

2013-05-01 22:33 . 2006-11-29 17:06 3426072 ----a-w- c:\windows\system32\d3dx9_32.dll

2013-05-01 21:38 . 2013-05-02 01:34 -------- d-----w- c:\users\eva

2013-05-01 07:00 . 2013-05-01 07:00 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help

2013-05-01 02:36 . 2013-04-10 00:08 6906960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-05-01 02:22 . 2013-05-01 02:22 -------- d-----w- c:\program files\Common Files\Windows Live

2013-05-01 02:21 . 2009-08-04 08:02 754688 ----a-w- c:\windows\system32\webservices.dll

2013-04-30 16:40 . 2013-04-30 16:40 -------- d-----w- c:\program files\Jewel Quest - The Sleepless Star

2013-04-30 16:39 . 2013-04-30 16:39 -------- d-----w- c:\windows\system32\3045

2013-04-30 16:33 . 2013-05-01 07:30 -------- d-----w- c:\program files\Microsoft Silverlight

2013-04-30 15:58 . 2013-04-30 15:58 -------- d-----w- c:\program files\TurboTax

2013-04-30 15:53 . 2008-01-30 20:36 90112 ----a-w- c:\windows\unvise32.exe

2013-04-30 15:53 . 2013-04-30 15:53 -------- d-----w- c:\program files\Quicken WillMaker Plus 2009

2013-04-30 15:37 . 2009-02-27 07:42 31640 ----a-w- c:\windows\system32\msonpmon.dll

2013-04-30 15:37 . 2006-10-26 23:56 33104 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\msonpppr.dll

2013-04-30 15:34 . 2013-05-01 07:07 -------- d-----w- c:\program files\Microsoft Works

2013-04-30 15:33 . 2013-04-30 15:33 -------- d-----w- c:\windows\PCHEALTH

2013-04-30 15:31 . 2013-04-30 15:31 -------- d-----w- c:\program files\Microsoft Visual Studio 8

2013-04-30 15:29 . 2013-05-01 12:30 -------- d-----w- c:\programdata\Microsoft Help

2013-04-30 15:27 . 2013-04-30 15:27 -------- d-----r- C:\MSOCache

2013-04-30 15:22 . 2013-04-30 15:22 -------- d-----w- c:\programdata\PopCap Games

2013-04-30 15:21 . 2013-04-30 17:13 -------- d-----w- c:\program files\Zuma Deluxe

2013-04-30 15:14 . 2013-04-30 15:14 -------- d-----w- c:\program files\Jewel Quest II

2013-04-30 15:04 . 2009-06-22 13:14 4194304 ----a-w- c:\windows\system32\cdintf400.dll

2013-04-30 14:59 . 2013-04-30 14:59 -------- d-----w- c:\programdata\Nuance

2013-04-30 14:59 . 2013-04-30 16:15 -------- d-----w- c:\programdata\Intuit

2013-04-30 14:59 . 2013-04-30 15:59 -------- d-----w- c:\program files\Common Files\Intuit

2013-04-30 14:59 . 2013-04-30 14:59 -------- d-----w- c:\program files\Intuit

2013-04-30 14:58 . 2013-04-30 14:58 -------- d-----w- c:\programdata\SQL Anywhere 11

2013-04-30 14:58 . 2013-04-30 14:58 -------- d-----w- c:\programdata\COMMON FILES

2013-04-30 14:57 . 2013-04-30 14:57 -------- d-----w- c:\windows\system32\Macromed

2013-04-30 14:57 . 2013-04-30 14:57 -------- d-----w- c:\program files\MSXML 4.0

2013-04-30 14:36 . 2013-04-30 14:36 -------- d-----w- c:\windows\Intuit

2013-04-30 14:27 . 2013-04-30 14:27 -------- d-----w- c:\program files\Atari

2013-04-30 14:20 . 2013-04-30 14:20 -------- d-----w- c:\programdata\ZoomBrowser

2013-04-30 14:20 . 2013-04-30 14:21 -------- d-----w- c:\program files\Canon

2013-04-30 14:19 . 2013-04-30 14:19 -------- d-----w- c:\program files\Common Files\Canon

2013-04-30 14:12 . 2013-04-30 14:12 -------- d-----w- c:\programdata\VS Revo Group

2013-04-29 03:12 . 2013-04-29 03:13 -------- d-----w- c:\program files\Common Files\Adobe

2013-04-29 00:33 . 2013-04-29 13:52 -------- d-----w- C:\Windows.old

2013-04-28 17:34 . 2013-04-28 17:34 -------- d-----w- C:\VirtualStore

2013-04-27 04:34 . 2013-04-27 04:34 -------- d-----w- C:\components

2013-04-27 01:58 . 2013-04-11 14:22 770384 ----a-w- c:\windows\system32\msvcr100.dll

2013-04-27 01:58 . 2013-04-11 14:22 421200 ----a-w- c:\windows\system32\msvcp100.dll

2013-04-27 00:35 . 2006-03-23 01:44 9728 ----a-w- c:\windows\system32\TCMSVR.dll

2013-04-27 00:35 . 2004-03-09 04:00 152848 ----a-w- c:\windows\system32\Comdlg32.ocx

2013-04-27 00:35 . 2013-04-27 00:35 -------- d-----w- c:\program files\TOSHIBA

2013-04-27 00:35 . 2006-11-20 02:11 7168 ----a-w- c:\windows\system32\drivers\FwLnk.sys

2013-04-27 00:31 . 2013-04-27 00:31 -------- d-----w- c:\program files\Common Files\InstallShield

2013-04-27 00:14 . 2013-04-27 00:14 706640 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B8CBC70F-E53F-4408-9318-E9D2C2874778}\gapaengine.dll

2013-04-27 00:13 . 2013-04-27 03:20 -------- d-----w- c:\windows\Panther

2013-04-27 00:13 . 2013-05-01 11:26 -------- d-----w- C:\Boot

2013-04-27 00:04 . 2013-04-27 00:05 -------- d-----w- c:\program files\Microsoft Security Client

2013-04-27 00:04 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys

2013-04-26 23:59 . 2013-04-26 23:59 -------- d-----w- c:\program files\Mozilla Maintenance Service

2013-04-26 23:55 . 2013-04-26 23:55 -------- d-----w- c:\programdata\Malwarebytes

2013-04-26 23:55 . 2013-04-26 23:55 -------- d-----w- c:\program files\CCleaner

2013-04-26 23:54 . 2013-04-29 02:59 -------- d-----w- c:\windows\Debug

2013-04-26 23:41 . 2013-04-26 23:41 -------- d-----w- c:\program files\Synaptics

2013-04-26 22:54 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll

2013-04-26 22:54 . 2012-03-01 14:46 219648 ----a-w- c:\windows\system32\d3d10_1core.dll

2013-04-26 22:54 . 2012-03-01 14:46 160768 ----a-w- c:\windows\system32\d3d10_1.dll

2013-04-26 22:54 . 2012-02-29 14:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll

2013-04-26 22:54 . 2012-02-29 13:44 683008 ----a-w- c:\windows\system32\d2d1.dll

2013-04-26 22:54 . 2012-02-29 13:41 1069056 ----a-w- c:\windows\system32\DWrite.dll

2013-04-26 22:40 . 2013-04-30 15:33 -------- d-----w- c:\program files\Microsoft.NET

2013-04-26 22:32 . 2013-04-26 22:32 0 ----a-w- c:\windows\ativpsrm.bin

2013-04-26 22:30 . 2013-04-26 22:30 -------- d-----w- c:\program files\Windows Portable Devices

2013-04-26 22:08 . 2009-09-10 02:00 92672 ----a-w- c:\windows\system32\UIAnimation.dll

2013-04-26 22:08 . 2009-09-10 02:01 3023360 ----a-w- c:\windows\system32\UIRibbon.dll

2013-04-26 22:08 . 2009-09-10 02:00 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll

2013-04-26 22:07 . 2009-10-01 01:02 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe

2013-04-26 22:07 . 2009-10-01 01:02 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll

2013-04-26 22:07 . 2009-10-01 01:01 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll

2013-04-26 22:07 . 2009-10-01 01:01 81920 ----a-w- c:\windows\system32\wpdbusenum.dll

2013-04-26 22:07 . 2009-10-01 01:02 2537472 ----a-w- c:\windows\system32\wpdshext.dll

2013-04-26 22:07 . 2009-10-01 01:02 334848 ----a-w- c:\windows\system32\PortableDeviceApi.dll

2013-04-26 22:07 . 2009-10-01 01:02 87552 ----a-w- c:\windows\system32\WPDShServiceObj.dll

2013-04-26 22:07 . 2009-10-01 01:01 546816 ----a-w- c:\windows\system32\wpd_ci.dll

2013-04-26 22:07 . 2009-10-01 01:01 160256 ----a-w- c:\windows\system32\PortableDeviceTypes.dll

2013-04-26 22:07 . 2009-10-01 01:01 350208 ----a-w- c:\windows\system32\WPDSp.dll

2013-04-26 22:07 . 2009-10-01 01:01 196608 ----a-w- c:\windows\system32\PortableDeviceWMDRM.dll

2013-04-26 22:07 . 2009-10-01 01:01 100864 ----a-w- c:\windows\system32\PortableDeviceClassExtension.dll

2013-04-26 22:00 . 2012-02-29 15:11 5120 ----a-w- c:\windows\system32\wmi.dll

2013-04-26 22:00 . 2012-02-29 15:09 157696 ----a-w- c:\windows\system32\imagehlp.dll

2013-04-26 22:00 . 2012-02-29 13:32 12800 ----a-w- c:\windows\system32\drivers\fs_rec.sys

2013-04-26 21:47 . 2013-04-26 21:47 369664 ----a-w- c:\windows\system32\WMPhoto.dll

2013-04-26 21:47 . 2013-04-26 21:47 252928 ----a-w- c:\windows\system32\dxdiag.exe

2013-04-26 21:47 . 2013-04-26 21:47 195584 ----a-w- c:\windows\system32\dxdiagn.dll

2013-04-26 21:47 . 2013-04-26 21:47 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll

2013-04-26 21:47 . 2013-04-26 21:47 519680 ----a-w- c:\windows\system32\d3d11.dll

2013-04-26 21:47 . 2013-04-26 21:47 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll

2013-04-26 21:47 . 2013-04-26 21:47 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll

2013-04-26 21:44 . 2009-11-08 14:55 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll

2013-04-26 21:44 . 2009-11-08 14:55 49472 ----a-w- c:\windows\system32\netfxperf.dll

2013-04-26 21:44 . 2009-11-08 14:55 297808 ----a-w- c:\windows\system32\mscoree.dll

2013-04-26 21:44 . 2009-11-08 14:55 295264 ----a-w- c:\windows\system32\PresentationHost.exe

2013-04-26 21:44 . 2009-11-08 14:55 1130824 ----a-w- c:\windows\system32\dfshim.dll

2013-04-26 21:37 . 2012-07-26 02:46 9728 ----a-w- c:\windows\system32\Wdfres.dll

2013-04-26 21:37 . 2012-07-26 02:33 66560 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2013-04-26 21:37 . 2012-07-26 02:32 155136 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2013-04-26 21:37 . 2009-07-14 12:12 16896 ----a-w- c:\windows\system32\winusb.dll

2013-04-26 21:37 . 2012-07-26 03:39 526952 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2013-04-26 21:37 . 2012-07-26 03:39 47720 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2013-04-26 21:37 . 2012-07-26 03:21 196608 ----a-w- c:\windows\system32\WUDFHost.exe

2013-04-26 21:37 . 2012-07-26 03:20 73216 ----a-w- c:\windows\system32\WUDFSvc.dll

2013-04-26 21:37 . 2012-07-26 03:20 613888 ----a-w- c:\windows\system32\WUDFx.dll

2013-04-26 21:37 . 2012-07-26 03:20 38912 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2013-04-26 21:37 . 2012-07-26 03:20 172032 ----a-w- c:\windows\system32\WUDFPlatform.dll

2013-04-26 21:33 . 2012-12-16 13:12 34304 ----a-w- c:\windows\system32\atmlib.dll

2013-04-26 21:33 . 2012-12-16 10:50 293376 ----a-w- c:\windows\system32\atmfd.dll

2013-04-26 21:33 . 2010-06-16 15:30 72704 ----a-w- c:\windows\system32\fontsub.dll

2013-04-26 21:31 . 2010-10-12 15:53 33280 ----a-w- c:\program files\Windows Mail\wabfind.dll

2013-04-26 21:31 . 2010-10-12 13:41 66048 ----a-w- c:\program files\Windows Mail\wabmig.exe

2013-04-26 21:31 . 2010-10-12 13:41 515584 ----a-w- c:\program files\Windows Mail\wab.exe

2013-04-26 21:31 . 2010-09-06 16:20 125952 ----a-w- c:\windows\system32\srvsvc.dll

2013-04-26 21:31 . 2010-09-06 16:19 17920 ----a-w- c:\windows\system32\netevent.dll

2013-04-26 21:31 . 2010-09-13 13:56 8147456 ----a-w- c:\windows\system32\wmploc.DLL

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-05 00:24 . 2011-03-28 22:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-26 21:47 . 2013-04-26 21:47 4096 ----a-w- c:\windows\system32\drivers\en-US\dxgkrnl.sys.mui

2013-04-02 14:09 . 2013-04-02 14:09 4550656 ----a-w- c:\windows\system32\GPhotos.scr

2013-04-10 06:58 . 2013-04-26 23:59 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-08-14 1348904]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

.

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-05-01 23:06 1642448 ----a-w- c:\program files\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2013-05-01 23:04]

.

2013-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2013-05-01 23:04]

.

.

------- Supplementary Scan -------

.

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 74.5.116.246 205.244.194.36

FF - ProfilePath - c:\users\eva\AppData\Roaming\Mozilla\Firefox\Profiles\ekn2o7n6.default\

FF - ExtSQL: 2013-04-28 03:01; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-05-05 15:27

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

Completion time: 2013-05-05 15:29:13

ComboFix-quarantined-files.txt 2013-05-05 19:29

ComboFix2.txt 2013-05-05 03:24

ComboFix3.txt 2013-05-05 00:41

.

Pre-Run: 219,226,800,128 bytes free

Post-Run: 219,206,139,904 bytes free

.

- - End Of File - - D72A66DBE903B2FE3CA36F9D340E0DF7

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader X (10.1.4)

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Gringo, adobe reader xi is unavailable for Vista. I updated to the latest version of X. Here are the logs:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.05.07

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

eva :: EVA-PC [administrator]

Protection: Disabled

5/5/2013 9:24:22 PM

mbam-log-2013-05-05 (21-24-22).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 201143

Time elapsed: 7 minute(s), 31 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 9:29:15 PM, on 5/5/2013

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16476)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Synaptics\SynTP\SynToshiba.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\CCleaner\CCleaner.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe

C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Windows\system32\MsiExec.exe

C:\Users\eva\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - c:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll

O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service: QBCFMonitorService - Intuit - c:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - c:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

--

End of file - 5432 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

I normaly remove any extra startups That I see in the Hijackthis report to speed things up but yours look very good - Great Job!! :)

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Hello arnolfini

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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