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DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.21.2

Run by Suzette at 11:41:17 on 2013-04-25

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1976.1082 [GMT -4:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\PROGRA~1\AVG\AVG2013\avgrsx.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\agrsmsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2013\avgidsagent.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

C:\Program Files\Acer Arcade Deluxe\HomeMedia\Kernel\DMP\CLHNService.exe

C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

C:\Program Files\Acer\Empowering Technology\Service\ETService.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Acer\Mobility Center\MobilityService.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

C:\Program Files\AVG\AVG2013\avgnsx.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\Program Files\AVG\AVG2013\avgemcx.exe

C:\Program Files\Cyberlink\Shared files\RichVideo.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe

C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe

C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe

C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\system32\igfxext.exe

C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\AVG Secure Search\vprot.exe

C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Windows\ehome\ehmsas.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Users\Corinna\AppData\Local\Temp\RtkBtMnt.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BkupTray.exe

C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe

C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\AVG Secure Search\vprot.exe

C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Users\Suzette\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe

C:\Windows\system32\igfxext.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Users\Suzette\AppData\Local\Temp\RtkBtMnt.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.bing.com/?pc=Z006&form=ZGAPHP

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={A9BE3B50-91B9-11E2-82D5-001D72CC80A9}

mDefault_Page_URL = hxxp://www.yahoo.com

uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s

uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: DownloadTerms: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} -

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: ShowBarObj Class: {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - c:\program files\acer\empowering technology\edatasecurity\x86\ActiveToolBand.dll

BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Acer eDataSecurity Management: {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - c:\program files\acer\empowering technology\edatasecurity\x86\eDStoolbar.dll

TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\14.2.0.1\AVG Secure Search_toolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [iSUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [EPSON NX100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatieda.exe /fu "c:\windows\temp\E_S8304.tmp" /EF "HKCU"

uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [spotify Web Helper] "c:\users\suzette\appdata\roaming\spotify\data\SpotifyWebHelper.exe"

uRun: [Vidalia] "c:\users\suzette\downloads\tor browser\app\vidalia.exe"

uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe

mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [bkupTray] "c:\program files\newtech infosystems\nti backup now 5\BkupTray.exe"

mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"

mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe"

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [skytel] Skytel.exe

mRun: [LManager] c:\progra~1\launch~1\LManager.exe

mRun: [eDataSecurity Loader] c:\program files\acer\empowering technology\edatasecurity\x86\eDSloader.exe

mRun: [ePower_DMC] c:\program files\acer\empowering technology\epower\ePower_DMC.exe

mRun: [eRecoveryService] <no file>

StartupFolder: c:\users\suzette\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\amazon~1.lnk - c:\program files\amazon\amazon unbox video\ADVWindowsClientSystemTray.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

.

INFO: HKLM has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{30135EF7-5438-46F3-8FB8-801F17AA1BBF} : DHCPNameServer = 66.18.32.2 66.18.32.3

TCP: Interfaces\{C7279A86-C25D-41B8-802E-790C5B469FCA} : DHCPNameServer = 192.168.2.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\14.2.0\ViProtocol.dll

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

Notify: igfxcui - igfxdev.dll

AppInit_DLLs= c:\progra~1\google\google~1\GOEC62~1.DLL

SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

Hosts: 127.0.0.1 www.spywareinfo.com

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\suzette\appdata\roaming\mozilla\firefox\profiles\rsjzcavl.default-1365686791370\

FF - prefs.js: browser.startup.homepage - hxxps://www.google.com

FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL

FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\14.2.0\npsitesafety.dll

FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll

FF - plugin: c:\program files\download manager\npfpdlm.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: c:\program files\research in motion limited\blackberry app world browser plugin\npappworld.dll

FF - plugin: c:\users\suzette\appdata\roaming\facebook\npfbplugin_1_0_3.dll

FF - plugin: c:\users\suzette\appdata\roaming\mozilla\plugins\npatgpc.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_233.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_169.dll

FF - ExtSQL: 2013-03-07 22:33; {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}

FF - ExtSQL: 2013-03-07 22:33; {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA}

FF - ExtSQL: 2013-03-07 22:33; {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}; c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}

FF - ExtSQL: 2013-03-20 19:57; kgcngo@xmmomglptujvwxntife.org; c:\program files\mozilla firefox\extensions\kgcngo@xmmomglptujvwxntife.org

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-2-26 208184]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-2-14 182072]

R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-10-1 33112]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664]

R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-4-28 116608]

R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\playmovie\000.fcl [2008-4-30 61424]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-2-27 4937264]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-2-19 282624]

R2 BUNAgentSvc;NTI Backup Now 5 Agent Service;c:\program files\newtech infosystems\nti backup now 5\client\Agentsvc.exe [2008-3-3 16384]

R2 CLHNService;CLHNService;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\CLHNService.exe [2008-4-30 81504]

R2 ETService;Empowering Technology Service;c:\program files\acer\empowering technology\service\ETService.exe [2008-4-30 24576]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-10-10 418376]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-10-10 701512]

R2 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-4-7 50424]

R2 NTIPPKernel;NTIPPKernel;c:\program files\acer arcade deluxe\homemedia\kernel\dmp\NTIPPKernel.sys [2008-4-30 122368]

R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-4-4 131072]

R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2012-2-1 1153368]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-10-10 22856]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-26 1025352]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-1-20 179712]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-5-4 30192]

.

=============== Created Last 30 ================

.

2013-04-18 20:03:59 -------- d-----w- c:\program files\PC Tools

2013-04-18 20:00:17 202280 ----a-w- c:\windows\system32\drivers\PCTSD.sys

2013-04-18 20:00:16 -------- d-----w- c:\program files\common files\PC Tools

2013-04-18 19:59:41 -------- d-----w- c:\programdata\PC Tools

2013-04-18 19:59:40 -------- d-----w- c:\users\suzette\appdata\roaming\TestApp

2013-04-18 13:39:38 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-04-12 16:38:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-04-10 20:28:53 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 20:28:50 2067968 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 20:28:45 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 20:28:44 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 20:28:43 64000 ----a-w- c:\windows\system32\smss.exe

2013-04-10 20:28:43 49152 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 20:28:39 376320 ----a-w- c:\windows\system32\winsrv.dll

2013-04-10 20:28:35 2049024 ----a-w- c:\windows\system32\win32k.sys

2013-04-08 19:23:41 -------- d-----w- c:\program files\iPod

2013-04-08 19:23:15 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-04-08 19:23:15 -------- d-----w- c:\program files\iTunes

2013-03-29 00:10:03 -------- d-----w- c:\programdata\Browser Manager

2013-03-28 21:36:27 119568 ----a-w- c:\windows\system32\VB6FR.DLL

2013-03-28 21:36:27 101888 ----a-w- c:\windows\system32\VB6STKIT.DLL

2013-03-28 21:36:26 32768 ----a-w- c:\windows\system32\CMDLGFR.DLL

2013-03-28 21:36:26 141312 ----a-w- c:\windows\system32\MSCMCFR.DLL

2013-03-28 21:36:25 -------- d-----w- c:\users\suzette\appdata\roaming\TFP

.

==================== Find3M ====================

.

2013-04-18 22:02:39 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-18 22:02:38 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-04 18:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-19 14:28:10 15859416 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe

2013-03-06 04:40:38 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-03-06 04:40:38 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-03-01 14:32:20 22328 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys

2013-02-27 03:40:46 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys

2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-02-22 03:37:50 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-02-19 10:47:39 33112 ----a-w- c:\windows\system32\drivers\avgtpx86.sys

2013-02-14 07:52:46 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2013-02-12 01:57:27 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-02-08 08:37:56 245048 ----a-w- c:\windows\system32\drivers\avglogx.sys

2013-02-08 08:37:52 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys

2013-02-08 08:37:44 170808 ----a-w- c:\windows\system32\drivers\avgldx86.sys

2013-02-08 08:37:40 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys

.

============= FINISH: 11:43:08.48 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 5/5/2010 12:11:36 AM

System Uptime: 4/25/2013 6:40:46 AM (5 hours ago)

.

Motherboard: Acer | | CathedralPeak

Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz | U2E1 | 1000/166mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 139 GiB total, 54.153 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Acer Arcade Deluxe

Acer eDataSecurity Management

Acer Empowering Technology

Acer ePower Management

Acer eRecovery Management

Acer eSettings Management

Acer GameZone Console 2.0.1.1

Acer GridVista

Acer Mobility Center Plug-In

Acer Registration

Acer ScreenSaver

Activation Assistant for the 2007 Microsoft Office suites

Adobe AIR

Adobe Digital Editions

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.6)

Agere Systems HDA Modem

AlgaeCal Bone Health Calculator

Alice Greenfingers

Amazon Kindle

Amazon Unbox Video

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AVG 2013

AVG Security Toolbar

Azada

Big Kahuna Reef

BlackBerry App World Browser Plugin

BlackBerry Desktop Software 7.1

BlackBerry Device Software Updater

Bonjour

Bookworm Deluxe

Bricks of Egypt

BrowserCompanion

Byki

Byki Express

Cake Mania

Chicken Invaders 3

Chuzzle

Cisco WebEx Meetings

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash Flo on the Go

Dolphin Futures XPS Viewer version 1.1.0

Download Manager 2.3.10

Driver Performer

Dropbox

EPSON NX100 Series Printer Uninstall

EPSON Scan

eSobi v2

Facebook Plug-In

Flip Words 2

Google Chrome

Google Desktop

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

iCloud

Intel® Graphics Media Accelerator Driver

iTunes

Jacquie Lawson Advent Calendar

Jacquie Lawson Alpine Advent Calendar

Jacquie Lawson Circus

Jacquie Lawson London Advent Calendar

Jacquie Lawson Quick Send Widget

Java 7 Update 21

Java Auto Updater

Java™ 6 Update 22

Jewel Quest Solitaire

Kick N Rush

Launch Manager

LightScribe 1.4.142.1

LTCM Client

Mahjong Escape Ancient China

Mahjongg Artifacts

Malwarebytes Anti-Malware version 1.75.0.1300

Marvell Miniport Driver

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office Excel MUI (English) 2010

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2007

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2007

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing (English) 2010

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2007

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable - KB2467175

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery Case Files - Huntsville

Mystery Solitaire - Secret Island

NTI Backup Now 5

NTI Backup Now Standard

NTI Media Maker 8

OGA Notifier 2.0.0048.0

OpenOffice.org 3.4.1

Orion

Pandora

Pharaoh and Cleopatra

PhotoNow!

PowerDirector

QuickTime

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

RegAlyzer

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

shiningstar_3333563 Screen Saver

snowynight_3347881 Screen Saver

Spotify

Spybot - Search & Destroy

SUPERAntiSpyware

Synaptics Pointing Device Driver

thechristmastree_3264062 Screen Saver

Turbo Pizza

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Windows Media Player Firefox Plugin

Yahoo! Messenger

Yahoo! Software Update

Zuma Deluxe

.

==== End Of File ===========================

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Hello VictoriaSuzette and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

What exactly is your problem? Please give me more details.

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