windows firewall wont open

[rob5150]

hi i have been trying to open my windows firewall

and it comes up with this error 0x8007042c

i scanned with malwarebytes quick scan

it found 2 trojans i removed them but its still happening

please help

hears my logs

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16450 BrowserJavaVersion: 10.17.2

Run by kerrob at 13:56:45 on 2013-04-22

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.2815.1009 [GMT 1:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\PROGRA~1\AVG\AVG2013\avgrsx.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Common Files\ArcSoft\esinter\Bin\eservutil.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2013\avgidsagent.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\BWMeter\BWMeterConSvc.exe

C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe

C:\Program Files\Palm, Inc\novacomd\x86\novacomd.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Program Files\AVG\AVG2013\avgnsx.exe

C:\Program Files\AVG\AVG2013\avgemcx.exe

C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files\SanDisk\SanDisk Media Manager\SanDiskMediaManager-Launcher.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files\Common Files\MAGIX Services\Database\bin\FABS.exe

C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

C:\Program Files\Zune\ZuneNss.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Windows\system32\AUDIODG.EXE

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k hpdevmgmt

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.sky.com

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [µTorrent] "c:\users\kerrob\desktop\utorrent.exe"

uRun: [AdobeBridge] <no file>

mRun: [HDAudDeck] c:\program files\via\viaudioi\vdeck\VDeck.exe -r

mRun: [VIAAUD] c:\program files\via\viaudioi\vdeck\VIAAUD.exe

mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE -startup

mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"

mRun: [switchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe

mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin

mRun: [Corel File Shell Monitor] c:\program files\corel\corel paintshop photo pro\x3\pspclassic\CorelIOMonitor.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"

mRun: [Aimersoft Helper Compact.exe] c:\program files\common files\aimersoft\aimersoft helper compact\ASHelper.exe

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\SANDIS~1.LNK -

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Download with x-iphone-magic-platinum - c:\program files\xilisoft\iphone magic platinum\upod_link.HTM

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

DPF: {9732FB42-C321-11D1-836F-00A0C993F125} - hxxp://www.pcpitstop.com/mhLbl.cab

DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{91BBB8FE-647C-4F6A-B64E-9FD1F99ABD0F} : DHCPNameServer = 192.168.0.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

SSODL: WebCheck - <orphaned>

SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\kerrob\appdata\roaming\mozilla\firefox\profiles\19w4aypu.default\

FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\sony\media go\npmediago.dll

FF - plugin: c:\program files\sony\playstation network downloader\nppsndl.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_257.dll

FF - plugin: c:\windows\system32\npdeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

FF - ExtSQL: 2013-03-10 07:34; {b9db16a4-6edc-47ec-a1f4-b86292ed211d}; c:\users\kerrob\appdata\roaming\mozilla\firefox\profiles\19w4aypu.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

FF - ExtSQL: !HIDDEN! 2011-06-26 01:40; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-16 94048]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]

R1 dsnpfd;DeskSoft LightWeight Filter;c:\windows\system32\drivers\dsnpfd.sys [2011-9-14 24816]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]

R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-8-12 116608]

R2 ADExchange;ArcSoft Exchange Service;c:\program files\common files\arcsoft\esinter\bin\eservutil.exe [2011-9-16 39528]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-16 5814904]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]

R2 BWMeterConSvc;BWMeter Connections Service;c:\program files\bwmeter\BWMeterConSvc.exe [2011-9-14 62464]

R2 Fabs;FABS - Helping agent for MAGIX media database;c:\program files\common files\magix services\database\bin\FABS.exe [2011-5-24 1840128]

R2 NIHardwareService;NIHardwareService;c:\program files\common files\native instruments\hardware\NIHardwareService.exe [2010-3-25 3622912]

R2 NovacomD;Palm Novacom;c:\program files\palm, inc\novacomd\x86\novacomd.exe [2011-6-24 61440]

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2011-6-17 1108480]

S2 raspptp;Peer-to-Peer Tunneling Protocol;c:\program files\wan miniport pptp\raspptp.exe "c:\program files\common files\wan miniport pptp\raspptp.dat" --> c:\program files\wan miniport pptp\raspptp.exe c:\program files\common files\wan miniport pptp\raspptp.dat [?]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-7-27 1153368]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 62464]

S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2011-12-17 14216]

S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2011-12-17 8456]

S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\common files\magix services\database\bin\fbserver.exe [2011-4-26 2702848]

S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-7-2 39272]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872]

S3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;c:\program files\sony ericsson\sony ericsson pc companion\PCCService.exe [2011-11-19 155344]

S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]

S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-21 77184]

S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-21 25600]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]

S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]

S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-21 112640]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-11-3 1343400]

.

=============== Created Last 30 ================

.

2013-04-22 12:35:15 -------- d-----w- c:\users\kerrob\appdata\local\{967BFC0D-35AE-4482-9958-5B5F1FD99960}

2013-04-18 18:46:57 338432 ----a-w- c:\windows\system32\REX Shared Library.dll

2013-04-18 18:46:54 406528 ----a-w- c:\windows\system32\ReWire.dll

2013-04-18 18:44:33 -------- d-----w- c:\programdata\Propellerhead Software

2013-04-18 18:44:32 -------- d-----w- c:\users\kerrob\appdata\roaming\Propellerhead Software

2013-04-18 18:42:15 -------- d-----w- c:\program files\Propellerhead

2013-04-14 20:51:02 -------- d-----w- c:\users\kerrob\appdata\local\{E74CEF5C-13D1-46BD-B99F-F9D6FA2A83BB}

2013-04-13 21:10:26 -------- d-----w- c:\users\kerrob\appdata\local\{B6B8978B-A20A-4880-B333-FBA5BA1D4924}

2013-04-12 10:56:22 -------- d-----w- c:\programdata\SoftSafe

2013-04-12 10:53:34 -------- d-----w- c:\programdata\InstallMate

2013-04-10 20:53:10 -------- d-----w- c:\users\kerrob\appdata\local\{E194BD5C-FC55-48D9-B918-0FD581EA272B}

2013-04-10 12:21:26 -------- d-----w- c:\program files\ChordPulse

2013-04-10 12:21:19 -------- d-----w- c:\program files\WAN Miniport PPTP

2013-04-10 12:21:19 -------- d-----w- c:\program files\common files\WAN Miniport PPTP

2013-04-08 17:47:31 -------- d-----w- c:\users\kerrob\appdata\local\{DF78B494-80EC-439B-9903-CD41FD04D2C1}

2013-04-06 22:58:46 -------- d-----w- c:\users\kerrob\appdata\local\{7B38FEE3-38A6-4AD3-9CBA-6DC388B8F857}

2013-03-29 12:30:26 -------- d-----w- c:\users\kerrob\appdata\local\{3CDFF171-997D-476C-9C0A-00C57B57724C}

2013-03-28 15:57:00 -------- d-----w- c:\users\kerrob\appdata\local\{BFB45A54-64F7-4960-AFA5-6B572F2B9D49}

2013-03-26 09:09:41 -------- d-----w- c:\users\kerrob\appdata\local\{93DD2853-A087-46E0-93B3-88B596F39197}

2013-03-24 12:24:37 -------- d-----w- c:\users\kerrob\appdata\local\{5283D4C2-1FBC-433D-8B95-6C81E61A445E}

.

==================== Find3M ====================

.

2013-04-15 09:14:57 2516 --sha-w- c:\programdata\KGyGaAvL.sys

2013-04-04 13:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-03 12:35:31 120200 ----a-w- c:\windows\system32\DLLDEV32i.dll

2013-03-14 19:56:00 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-14 19:55:59 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-03-14 19:55:59 782240 ----a-w- c:\windows\system32\deployJava1.dll

2009-12-06 17:18:14 26624 --sh--w- c:\windows\bfcs2.dll

.

=================== ROOTKIT ====================

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 6.1.7601 Disk: WDC_WD32 rev.03.0 -> Harddisk0\DR0 -> \Device\00000068

.

device: opened successfully

user: MBR read successfully

.

Disk trace:

called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x851C01F8]<<

_asm { MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX; PUSH 0x851c0008; MOV EAX, 0x8a81afee; CALL EAX; }

1 ntkrnlpa!IofCallDriver[0x82A4DBC5] -> \Device\Harddisk0\DR0[0x8647B8F8]

3 CLASSPNP[0x8ADA859E] -> ntkrnlpa!IofCallDriver[0x82A4DBC5] -> [0x85ECA330]

5 ACPI[0x8A9333D4] -> ntkrnlpa!IofCallDriver[0x82A4DBC5] -> \Device\00000065[0x85ECA770]

\Driver\nvstor[0x85EEFD38] -> IRP_MJ_CREATE -> 0x851C01F8

kernel: MBR read successfully

_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [bP+0x0], CH; JL 0x2e; JNZ 0x3a; }

user != kernel MBR !!!

error: Read Insufficient system resources exist to complete the requested service.

Warning: possible TDL4 rootkit infection !

TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

.

============= FINISH: 13:58:15.36 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Ultimate

Boot Device: \Device\HarddiskVolume2

Install Date: 17/06/2011 07:19:40

System Uptime: 20/04/2013 17:34:06 (44 hours ago)

.

Motherboard: ASRock | | N68C-S UCC

Processor: AMD Athlon II X2 250 Processor | CPUSocket | 780/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 298 GiB total, 20.581 GiB free.

D: is CDROM ()

E: is FIXED (NTFS) - 75 GiB total, 21.77 GiB free.

F: is CDROM ()

G: is Removable

H: is CDROM ()

I: is Removable

J: is Removable

K: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP199: 20/04/2013 19:57:15 - Scheduled Checkpoint

.

==== Installed Programs ======================

.

32 Bit HP CIO Components Installer

7-Zip 4.20

Acrobat.com

Adobe AIR

Adobe Community Help

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Media Player

Adobe Photoshop CS5

Adobe Reader 9.5.3

Aimersoft Video Converter Ultimate(Build 4.2.4.0)

Amazing Slow Downer (remove only)

Any Video Converter Professional 3.1.0

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ArcSoft Panorama Maker 6

Ashampoo Burning Studio 11 v.11.0.4

ASIO4ALL

ASRock IES v2.0.69

ASRock OC DNA v1.6

ASRock OC Tuner v2.3.91

µTorrent

Autodesk Backburner 2012.0.0

AVG 2013

Bigasoft FLV Converter 3.5.4.4287

Bit Che

BitTorrent

Boilsoft Video Joiner 5.32

Boilsoft Video Splitter 5.16

Brad Smith Easy SFV Creator

BufferChm

BWMeter

calibre

Call of Duty

CCleaner

ChordPulse

Comical 0.8

ConvertXtoDVD 4.1.19.365

Cool Beans NFO Creator 2.0.1.3

Copy

Corel PaintShop Photo Pro X3

D3DX10

Destinations

DeviceDiscovery

DJ_AIO_03_F2200_Software_Min

DocProc

DVD Shrink 3.2

DVDFab 8.1.3.8 (09/12/2011) Qt

EASEUS Partition Master 9.1.0 Home Edition

F2200

Firebird SQL Server - MAGIX Edition

FL Studio 10

Google Earth

Google Update Helper

GPBaseService2

HP Customer Participation Program 13.0

HP Deskjet F2200 All-In-One Driver Software 13.0 Rel. 3

HP Imaging Device Functions 13.0

HP Photosmart Essential 3.5

HP Smart Web Printing 4.51

HP Solution Center 13.0

HP Update

HPPhotoGadget

HPPhotoSmartDiscLabelContent1

HPPhotosmartEssential

HPProductAssistant

ICA

IL Download Manager

ImgBurn

iPhone Configuration Utility

IPM_PSP_CL

IPM_PSP_COM

iTunes

Java 7 Update 17

Java Auto Updater

Junk Mail filter update

KLS Mail Backup 1.9.7.8

MAGIX Content and Soundpools

MAGIX Music Maker 17 Premium (Instrument package 1)

MAGIX Music Maker 17 Premium (Instrument package 2)

MAGIX Music Maker 17 Premium (Instrument package 3)

MAGIX Music Maker 17 Premium (Sound package)

MAGIX Music Maker 17 Premium (Synthesizer and effects)

MAGIX Music Maker 17 Premium Download Version

MAGIX Music Maker 2013 Premium

MAGIX Music Maker 2013 Trial Soundpools

MAGIX Screenshare

MAGIX Speed burnR (MSI)

Malwarebytes Anti-Malware version 1.75.0.1300

MarketResearch

Media Go

MediaMonkey 4.0

Messenger Companion

Microsoft Application Error Reporting

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft_VC80_ATL_x86

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_ATL_x86

Microsoft_VC90_CRT_x86

Microsoft_VC90_MFC_x86

Minecraft Cracked

Minecraft version 1.4.5

Mozilla Firefox 15.0.1 (x86 en-GB)

Mozilla Maintenance Service

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

Native Instruments Controller Editor

Native Instruments Guitar Rig 4

Native Instruments Guitar Rig Mobile IO Driver

Native Instruments Guitar Rig Session IO Driver

Native Instruments GuitarRig Mobile IO Driver

Native Instruments Kontakt 5

Native Instruments Rig Kontrol 3 Driver

Native Instruments Service Center

Native Instruments Session IO Driver

Novacomd

NVIDIA 3D Vision Controller Driver

NVIDIA 3D Vision Controller Driver 280.19

NVIDIA Control Panel 280.26

NVIDIA Drivers

NVIDIA ForceWare Network Access Manager

NVIDIA Graphics Driver 280.26

NVIDIA Install Application

NVIDIA PhysX Plug-in for Autodesk Maya 2012 32 bit

NVIDIA Update 1.4.28

NVIDIA Update Components

OCR Software by I.R.I.S. 13.0

Orb

Orb Mini Controller

Orb Runtime libraries

Outlook Express Backup V6.5

OutRun2006 Coast 2 Coast

PDF Settings CS5

PG Music DirectX Plugins 1.3.4.1

Platform

PlayStation®Network Downloader

PlayStation®Store

Portforward Static IP Address 1.0.47

Power Tab Editor 1.7

PowerISO

PreSonus Studio One 2

PSPPContent

PSPPRO_DCRAW

QuickTime

RAR Password Unlocker 4.2.0.0

RealTracks

Reason 5.0

Room Arranger

Samplitude Pro X Suite Download Version

Samplitude Pro X Suite Update

SanDisk ® Media Manager

Santas Workshop Screensaver

Scan

SDFormatter

Setup

Sibelius Scorch (ActiveX Only)

SmartWebPrinting

SolutionCenter

SONAR X1 Producer

Sony Ericsson PC Companion 2.01.231

SpeedFan (remove only)

Spybot - Search & Destroy

Status

SUPERAntiSpyware

System Requirements Lab

Text-To-Speech-Runtime

Tonido 2.53.0.19826

Toolbox

TrayApp

UnloadSupport

vanBasco's Karaoke Player

VIA Platform Device Manager

Virtual Sound Canvas DXi

VLC media player 1.1.11

Vuze

WebReg

Windows 7 Manager

Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)

Windows Driver Package - Palm (WinUSB) Palm Devices (10/09/2009 1.0.1)

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Mobile Device Updater Component

WinRAR 4.01 (32-bit)

Xilisoft iPhone Magic Platinum

Youtube Downloader HD v. 2.9.5

Youtube to MP3 Converter v. 1.4

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

20/04/2013 17:39:11, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891

20/04/2013 17:39:11, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891

20/04/2013 17:38:51, Error: Service Control Manager [7003] - The SBSD Security Center Service service depends the following service: wscsvc. This service might not be installed.

20/04/2013 17:38:18, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

20/04/2013 17:38:16, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

20/04/2013 17:38:14, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

20/04/2013 11:47:06, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR7.

19/04/2013 22:35:49, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

.

==== End Of File ===========================

thanks

rob

[rob5150]

sorry i uninstalled utorrent

this is my log now

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16450 BrowserJavaVersion: 10.17.2

Run by kerrob at 14:09:58 on 2013-04-22

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.2815.978 [GMT 1:00]

.

AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\PROGRA~1\AVG\AVG2013\avgrsx.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Common Files\ArcSoft\esinter\Bin\eservutil.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG2013\avgidsagent.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\BWMeter\BWMeterConSvc.exe

C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe

C:\Program Files\Palm, Inc\novacomd\x86\novacomd.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Program Files\AVG\AVG2013\avgnsx.exe

C:\Program Files\AVG\AVG2013\avgemcx.exe

C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe

C:\Program Files\PowerISO\PWRISOVM.EXE

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

C:\Program Files\SanDisk\SanDisk Media Manager\SanDiskMediaManager-Launcher.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files\Common Files\MAGIX Services\Database\bin\FABS.exe

C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

C:\Program Files\Zune\ZuneNss.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\vssvc.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k hpdevmgmt

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\System32\svchost.exe -k swprv

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.sky.com

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -

BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [µTorrent] "c:\users\kerrob\desktop\utorrent.exe"

uRun: [AdobeBridge] <no file>

mRun: [HDAudDeck] c:\program files\via\viaudioi\vdeck\VDeck.exe -r

mRun: [VIAAUD] c:\program files\via\viaudioi\vdeck\VIAAUD.exe

mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE -startup

mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"

mRun: [switchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe

mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin

mRun: [Corel File Shell Monitor] c:\program files\corel\corel paintshop photo pro\x3\pspclassic\CorelIOMonitor.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"

mRun: [Aimersoft Helper Compact.exe] c:\program files\common files\aimersoft\aimersoft helper compact\ASHelper.exe

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\SANDIS~1.LNK -

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Download with x-iphone-magic-platinum - c:\program files\xilisoft\iphone magic platinum\upod_link.HTM

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll

DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://www.pcpitstop.com/betapit/PCPitStop.CAB

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

DPF: {9732FB42-C321-11D1-836F-00A0C993F125} - hxxp://www.pcpitstop.com/mhLbl.cab

DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{91BBB8FE-647C-4F6A-B64E-9FD1F99ABD0F} : DHCPNameServer = 192.168.0.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

SSODL: WebCheck - <orphaned>

SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\kerrob\appdata\roaming\mozilla\firefox\profiles\19w4aypu.default\

FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll

FF - plugin: c:\program files\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll

FF - plugin: c:\program files\sony\media go\npmediago.dll

FF - plugin: c:\program files\sony\playstation network downloader\nppsndl.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_257.dll

FF - plugin: c:\windows\system32\npdeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

FF - ExtSQL: 2013-03-10 07:34; {b9db16a4-6edc-47ec-a1f4-b86292ed211d}; c:\users\kerrob\appdata\roaming\mozilla\firefox\profiles\19w4aypu.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

FF - ExtSQL: !HIDDEN! 2011-06-26 01:40; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-16 94048]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]

R1 dsnpfd;DeskSoft LightWeight Filter;c:\windows\system32\drivers\dsnpfd.sys [2011-9-14 24816]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]

R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-8-12 116608]

R2 ADExchange;ArcSoft Exchange Service;c:\program files\common files\arcsoft\esinter\bin\eservutil.exe [2011-9-16 39528]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-16 5814904]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]

R2 BWMeterConSvc;BWMeter Connections Service;c:\program files\bwmeter\BWMeterConSvc.exe [2011-9-14 62464]

R2 Fabs;FABS - Helping agent for MAGIX media database;c:\program files\common files\magix services\database\bin\FABS.exe [2011-5-24 1840128]

R2 NIHardwareService;NIHardwareService;c:\program files\common files\native instruments\hardware\NIHardwareService.exe [2010-3-25 3622912]

R2 NovacomD;Palm Novacom;c:\program files\palm, inc\novacomd\x86\novacomd.exe [2011-6-24 61440]

R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2011-6-17 1108480]

S2 raspptp;Peer-to-Peer Tunneling Protocol;c:\program files\wan miniport pptp\raspptp.exe "c:\program files\common files\wan miniport pptp\raspptp.dat" --> c:\program files\wan miniport pptp\raspptp.exe c:\program files\common files\wan miniport pptp\raspptp.dat [?]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-7-27 1153368]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 62464]

S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2011-12-17 14216]

S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2011-12-17 8456]

S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\common files\magix services\database\bin\fbserver.exe [2011-4-26 2702848]

S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-7-2 39272]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872]

S3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;c:\program files\sony ericsson\sony ericsson pc companion\PCCService.exe [2011-11-19 155344]

S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]

S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-21 77184]

S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2010-11-21 25600]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]

S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]

S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-21 112640]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-11-3 1343400]

.

=============== Created Last 30 ================

.

2013-04-22 12:35:15 -------- d-----w- c:\users\kerrob\appdata\local\{967BFC0D-35AE-4482-9958-5B5F1FD99960}

2013-04-18 18:46:57 338432 ----a-w- c:\windows\system32\REX Shared Library.dll

2013-04-18 18:46:54 406528 ----a-w- c:\windows\system32\ReWire.dll

2013-04-18 18:44:33 -------- d-----w- c:\programdata\Propellerhead Software

2013-04-18 18:44:32 -------- d-----w- c:\users\kerrob\appdata\roaming\Propellerhead Software

2013-04-18 18:42:15 -------- d-----w- c:\program files\Propellerhead

2013-04-14 20:51:02 -------- d-----w- c:\users\kerrob\appdata\local\{E74CEF5C-13D1-46BD-B99F-F9D6FA2A83BB}

2013-04-13 21:10:26 -------- d-----w- c:\users\kerrob\appdata\local\{B6B8978B-A20A-4880-B333-FBA5BA1D4924}

2013-04-12 10:56:22 -------- d-----w- c:\programdata\SoftSafe

2013-04-12 10:53:34 -------- d-----w- c:\programdata\InstallMate

2013-04-10 20:53:10 -------- d-----w- c:\users\kerrob\appdata\local\{E194BD5C-FC55-48D9-B918-0FD581EA272B}

2013-04-10 12:21:26 -------- d-----w- c:\program files\ChordPulse

2013-04-10 12:21:19 -------- d-----w- c:\program files\WAN Miniport PPTP

2013-04-10 12:21:19 -------- d-----w- c:\program files\common files\WAN Miniport PPTP

2013-04-08 17:47:31 -------- d-----w- c:\users\kerrob\appdata\local\{DF78B494-80EC-439B-9903-CD41FD04D2C1}

2013-04-06 22:58:46 -------- d-----w- c:\users\kerrob\appdata\local\{7B38FEE3-38A6-4AD3-9CBA-6DC388B8F857}

2013-03-29 12:30:26 -------- d-----w- c:\users\kerrob\appdata\local\{3CDFF171-997D-476C-9C0A-00C57B57724C}

2013-03-28 15:57:00 -------- d-----w- c:\users\kerrob\appdata\local\{BFB45A54-64F7-4960-AFA5-6B572F2B9D49}

2013-03-26 09:09:41 -------- d-----w- c:\users\kerrob\appdata\local\{93DD2853-A087-46E0-93B3-88B596F39197}

2013-03-24 12:24:37 -------- d-----w- c:\users\kerrob\appdata\local\{5283D4C2-1FBC-433D-8B95-6C81E61A445E}

.

==================== Find3M ====================

.

2013-04-15 09:14:57 2516 --sha-w- c:\programdata\KGyGaAvL.sys

2013-04-04 13:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-03 12:35:31 120200 ----a-w- c:\windows\system32\DLLDEV32i.dll

2013-03-14 19:56:00 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-14 19:55:59 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-03-14 19:55:59 782240 ----a-w- c:\windows\system32\deployJava1.dll

2009-12-06 17:18:14 26624 --sh--w- c:\windows\bfcs2.dll

.

=================== ROOTKIT ====================

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 6.1.7601 Disk: WDC_WD32 rev.03.0 -> Harddisk0\DR0 -> \Device\00000068

.

device: opened successfully

user: MBR read successfully

.

Disk trace:

called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll >>UNKNOWN [0x851C01F8]<<

_asm { MOV EDX, [ESP+0x8]; LEA ECX, [ESP+0x4]; PUSH EAX; MOV EAX, ESP; PUSH EAX; PUSH 0x851c0008; MOV EAX, 0x8a81afee; CALL EAX; }

1 ntkrnlpa!IofCallDriver[0x82A4DBC5] -> \Device\Harddisk0\DR0[0x8647B8F8]

3 CLASSPNP[0x8ADA859E] -> ntkrnlpa!IofCallDriver[0x82A4DBC5] -> [0x85ECA330]

5 ACPI[0x8A9333D4] -> ntkrnlpa!IofCallDriver[0x82A4DBC5] -> \Device\00000065[0x85ECA770]

\Driver\nvstor[0x85EEFD38] -> IRP_MJ_CREATE -> 0x851C01F8

kernel: MBR read successfully

_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [bP+0x0], CH; JL 0x2e; JNZ 0x3a; }

user != kernel MBR !!!

error: Read Insufficient system resources exist to complete the requested service.

Warning: possible TDL4 rootkit infection !

TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.

.

============= FINISH: 14:10:09.73 ===============

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Make sure you're subscribed to this topic:

Click on the

Follow This Topic Button

(at the top right of this page), make sure that the

Receive notification

box is checked and that it is set to

Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[rob5150]

thanks for reply

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : kerrob [Admin rights]

Mode : Scan -- Date : 04/22/2013 15:27:06

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 10 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : 8cd98f00b (C:\Users\kerrob\AppData\Roaming\8cd98f00b.exe) [x] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-2361257718-2118566369-587092456-1000[...]\Run : 8cd98f00b (C:\Users\kerrob\AppData\Roaming\8cd98f00b.exe) [x] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[TASK][sUSP PATH] AllmyappsUpdateTask.job : C:\Users\kerrob\AppData\Roaming\Allmyapps\AllmyappsUpdater.exe check startup [x] -> FOUND

[TASK][sUSP PATH] AllmyappsUpdateTask : C:\Users\kerrob\AppData\Roaming\Allmyapps\AllmyappsUpdater.exe check startup [x] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowVideos (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$13dfb428c5e262f4ecb68671df428e54\@ [-] --> FOUND

[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-2361257718-2118566369-587092456-1000\$13dfb428c5e262f4ecb68671df428e54\@ [-] --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$13dfb428c5e262f4ecb68671df428e54\U --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-2361257718-2118566369-587092456-1000\$13dfb428c5e262f4ecb68671df428e54\U --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$13dfb428c5e262f4ecb68671df428e54\L --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-2361257718-2118566369-587092456-1000\$13dfb428c5e262f4ecb68671df428e54\L --> FOUND

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD32 00AAJS-08L7A SCSI Disk Device +++++

--- User ---

[MBR] 7e8b5f9eaedfc69583c6e484816a02d4

[bSP] 949d417d6d43e710e39018da5f62fa33 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 305234 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

+++++ PhysicalDrive1: SAMSUNG SCSI Disk Device +++++

--- User ---

[MBR] 9397af0fc1684237f44947c3b4366322

[bSP] 4dd5ef05c8c472604b30da6d75bdc784 : Windows XP MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 76340 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1]_S_04222013_02d1527.txt >>

RKreport[1]_S_04222013_02d1527.txt

[MrCharlie]

Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][sUSP PATH] HKCU\[...]\Run : 8cd98f00b (C:\Users\kerrob\AppData\Roaming\8cd98f00b.exe) [x] -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-21-2361257718-2118566369-587092456-1000[...]\Run : 8cd98f00b (C:\Users\kerrob\AppData\Roaming\8cd98f00b.exe) [x] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Files tab and put a check next to these and uncheck the rest. (if found)

[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-18\$13dfb428c5e262f4ecb68671df428e54\@ [-] --> FOUND

[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-2361257718-2118566369-587092456-1000\$13dfb428c5e262f4ecb68671df428e54\@ [-] --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-18\$13dfb428c5e262f4ecb68671df428e54\U --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-2361257718-2118566369-587092456-1000\$13dfb428c5e262f4ecb68671df428e54\U --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-18\$13dfb428c5e262f4ecb68671df428e54\L --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-2361257718-2118566369-587092456-1000\$13dfb428c5e262f4ecb68671df428e54\L --> FOUND

Now click Delete on the right hand column under Options

-------------

Next.....

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[rob5150]

all seems to be running great

sorry but does this mean my system is clean

i can now access windows firewall

you are amazing sir

thank you so much

mbar-log-2013-04-22 (20-06-48).txt

system-log.txt

Desktop.rar

[MrCharlie]

What was this crack for that you downloaded????

Infected: c:\Users\kerrob\Desktop\robs stuff\robs win 7 desktop\Crack\xf-adesk2012x32.exe --> [PUP.RiskwareTool.CK]

MrC

[rob5150]

Autodesk Maya 2012 but i used the trial

the programme was too advanced for me

forgot it was there

ive deleted it now

i now have another problem

windows defender access denied

error code 0x80070005

cant open

thanks

[MrCharlie]

Did you run the fixdamage tool??

--------------------------

Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[rob5150]

i forgot to run fix damage

will i loose any important data

ie pictures emails video clips music

thanks again

[MrCharlie]

Not from running fixdamage or ComboFix.

MrC

[rob5150]

hi just ran combo fix

ComboFix 13-04-23.02 - kerrob 23/04/2013 10:22:49.1.2 - x86

Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.2815.1647 [GMT 1:00]

Running from: c:\users\kerrob\Desktop\ComboFix.exe

AV: Avira Desktop *Disabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}

SP: Avira Desktop *Disabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\4C3877A9D8.sys

c:\users\kerrob\AppData\Roaming\vso_ts_preview.xml

c:\windows\system32\drivers\tcpip.copy

.

.

((((((((((((((((((((((((( Files Created from 2013-03-23 to 2013-04-23 )))))))))))))))))))))))))))))))

.

.

2013-04-23 09:30 . 2013-04-23 09:30 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp

2013-04-23 09:30 . 2013-04-23 09:30 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-22 19:46 . 2013-04-22 19:46 -------- d-----w- c:\users\kerrob\AppData\Roaming\Avira

2013-04-22 19:38 . 2013-04-22 19:38 -------- d-----w- c:\programdata\Avira

2013-04-22 19:38 . 2013-04-22 19:38 -------- d-----w- c:\program files\Avira

2013-04-22 19:38 . 2013-04-22 19:37 84744 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2013-04-22 19:38 . 2013-04-22 19:37 37352 ----a-w- c:\windows\system32\drivers\avkmgr.sys

2013-04-22 19:38 . 2013-04-22 19:37 135136 ----a-w- c:\windows\system32\drivers\avipbb.sys

2013-04-22 19:33 . 2013-04-22 19:33 -------- d-----w- c:\users\kerrob\AppData\Local\Avg2013

2013-04-18 18:46 . 2013-04-18 18:46 338432 ----a-w- c:\windows\system32\REX Shared Library.dll

2013-04-18 18:46 . 2013-04-18 18:46 406528 ----a-w- c:\windows\system32\ReWire.dll

2013-04-18 18:44 . 2013-04-18 18:46 -------- d-----w- c:\programdata\Propellerhead Software

2013-04-18 18:44 . 2013-04-18 20:19 -------- d-----w- c:\users\kerrob\AppData\Roaming\Propellerhead Software

2013-04-18 18:42 . 2013-04-18 18:42 -------- d-----w- c:\program files\Propellerhead

2013-04-12 10:56 . 2013-04-12 10:56 -------- d-----w- c:\programdata\SoftSafe

2013-04-12 10:53 . 2013-04-12 10:56 -------- d-----w- c:\programdata\InstallMate

2013-04-10 12:21 . 2013-04-10 12:21 -------- d-----w- c:\program files\ChordPulse

2013-04-10 12:21 . 2013-04-15 15:11 -------- d-----w- c:\program files\Common Files\WAN Miniport PPTP

2013-04-10 12:21 . 2013-04-10 15:30 -------- d-----w- c:\program files\WAN Miniport PPTP

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-15 09:14 . 2011-08-12 07:26 2516 --sha-w- c:\programdata\KGyGaAvL.sys

2013-04-04 13:50 . 2013-01-16 07:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-03 12:35 . 2007-04-27 09:43 120200 ----a-w- c:\windows\system32\DLLDEV32i.dll

2013-03-14 19:56 . 2013-03-14 19:56 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-14 19:55 . 2012-04-28 17:15 861088 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-03-14 19:55 . 2011-06-23 04:02 782240 ----a-w- c:\windows\system32\deployJava1.dll

2012-09-10 20:55 . 2011-06-17 18:25 266720 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

2009-12-06 17:18 26624 --sh--w- c:\windows\bfcs2.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]

"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-10-30 4762496]

"Corel Photo Downloader"="c:\program files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" [2010-06-26 526992]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HDAudDeck"="c:\program files\VIA\VIAudioi\VDeck\VDeck.exe" [2009-12-04 1728512]

"PWRISOVM.EXE"="c:\program files\PowerISO\PWRISOVM.EXE" [2011-06-15 307200]

"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-23 150528]

"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]

"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208]

"SwitchBoard"="c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]

"AdobeCS5ServiceManager"="c:\program files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-02-22 406992]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 159456]

"Aimersoft Helper Compact.exe"="c:\program files\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe" [2012-02-20 1666560]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-11-29 151952]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2013-04-22 345312]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]

SanDisk Media Manager.lnk - [N/A]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2011-05-04 17:54 551296 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"aux"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]

@=""

.

R2 BWMeterConSvc;BWMeter Connections Service;c:\program files\BWMeter\BWMeterConSvc.exe [x]

R2 raspptp;Peer-to-Peer Tunneling Protocol;c:\program files\WAN Miniport PPTP\raspptp.exe [x]

R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]

R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [x]

R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [x]

R3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:\program files\Common Files\MAGIX Services\Database\bin\fbserver.exe [x]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]

R3 Sony Ericsson PCCompanion;Sony Ericsson PCCompanion;c:\program files\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe [x]

R3 SwitchBoard;SwitchBoard;c:\program files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [x]

R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]

R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]

R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]

R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S0 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [x]

S1 avkmgr;avkmgr;c:\windows\system32\DRIVERS\avkmgr.sys [x]

S1 dsnpfd;DeskSoft LightWeight Filter;c:\windows\system32\DRIVERS\dsnpfd.sys [x]

S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [x]

S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [x]

S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [x]

S2 ADExchange;ArcSoft Exchange Service;c:\program files\Common Files\ArcSoft\esinter\Bin\eservutil.exe [x]

S2 AntiVirSchedulerService;Avira Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [x]

S2 Fabs;FABS - Helping agent for MAGIX media database;c:\program files\Common Files\MAGIX Services\Database\bin\FABS.exe [x]

S2 NIHardwareService;NIHardwareService;c:\program files\Common Files\Native Instruments\Hardware\NIHardwareService.exe [x]

S2 NovacomD;Palm Novacom;c:\program files\Palm, Inc\novacomd\x86\novacomd.exe [x]

S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [x]

S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [x]

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-04 07:10]

.

2013-04-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-04 07:10]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.sky.com

IE: Download with x-iphone-magic-platinum - c:\program files\Xilisoft\iPhone Magic Platinum\upod_link.HTM

TCP: DhcpNameServer = 192.168.0.1

FF - ProfilePath - c:\users\kerrob\AppData\Roaming\Mozilla\Firefox\Profiles\19w4aypu.default\

FF - ExtSQL: 2013-03-10 07:34; {b9db16a4-6edc-47ec-a1f4-b86292ed211d}; c:\users\kerrob\AppData\Roaming\Mozilla\Firefox\Profiles\19w4aypu.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}

FF - ExtSQL: !HIDDEN! 2011-06-26 01:40; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-µTorrent - c:\users\kerrob\Desktop\utorrent.exe

HKCU-Run-AdobeBridge - (no file)

HKLM-Run-VIAAUD - c:\program files\VIA\VIAudioi\VDeck\VIAAUD.exe

HKLM-Run-Corel File Shell Monitor - c:\program files\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\CorelIOMonitor.exe

AddRemove-Native Instruments GuitarRig Mobile IO Driver - c:\programdata\{4F32CAF7-963B-404D-BF13-C48BA3F5F6A7}\GuitarRig Mobile IO Driver Setup.exe

AddRemove-Native Instruments Session IO Driver - c:\programdata\{AC46DC4F-66BD-4733-A8B4-0B69418C12D0}\Session IO Driver Setup.exe

.

.

.

**************************************************************************

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 6.1.7601 Disk: WDC_WD32 rev.03.0 -> Harddisk0\DR0 -> \Device\00000064

.

device: opened successfully

user: MBR read successfully

kernel: MBR read successfully

user != kernel MBR !!!

error: Read Insufficient system resources exist to complete the requested service.

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-2361257718-2118566369-587092456-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-2361257718-2118566369-587092456-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-23 10:31:36

ComboFix-quarantined-files.txt 2013-04-23 09:31

.

Pre-Run: 21,109,993,472 bytes free

Post-Run: 21,035,433,984 bytes free

.

- - End Of File - - C9380CE882DFDA3726175CC66E92280D

thank you again

[MrCharlie]

Next.......

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

[rob5150]

here you go

# AdwCleaner v2.202 - Logfile created 04/23/2013 at 15:37:30

# Updated 23/04/2013 by Xplode

# Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)

# User : kerrob - WILD

# Boot Mode : Normal

# Running from : C:\Users\kerrob\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\ProgramData\boost_interprocess

Folder Found : C:\ProgramData\InstallMate

Folder Found : C:\ProgramData\SoftSafe

***** [Registry] *****

Key Found : HKCU\Software\Softonic

Key Found : HKLM\Software\AVG Secure Search

Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16450

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-GB)

File : C:\Users\kerrob\AppData\Roaming\Mozilla\Firefox\Profiles\19w4aypu.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1010 octets] - [23/04/2013 15:37:30]

########## EOF - C:\AdwCleaner[R1].txt - [1070 octets] ##########

[MrCharlie]

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[rob5150]

# AdwCleaner v2.202 - Logfile created 04/23/2013 at 15:50:45

# Updated 23/04/2013 by Xplode

# Operating system : Windows 7 Ultimate Service Pack 1 (32 bits)

# User : kerrob - WILD

# Boot Mode : Normal

# Running from : C:\Users\kerrob\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\boost_interprocess

Folder Deleted : C:\ProgramData\InstallMate

Folder Deleted : C:\ProgramData\SoftSafe

***** [Registry] *****

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16450

[OK] Registry is clean.

-\\ Mozilla Firefox v15.0.1 (en-GB)

File : C:\Users\kerrob\AppData\Roaming\Mozilla\Firefox\Profiles\19w4aypu.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1139 octets] - [23/04/2013 15:37:30]

AdwCleaner[s1].txt - [1082 octets] - [23/04/2013 15:50:45]

########## EOF - C:\AdwCleaner[s1].txt - [1142 octets] ##########

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Avira Desktop

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Spybot - Search & Destroy

SUPERAntiSpyware

Malwarebytes Anti-Malware version 1.75.0.1300

CCleaner

Java 7 Update 17

Java version out of Date!

Adobe Flash Player 11.3.300.257

Adobe Reader 9 Adobe Reader out of Date!

Mozilla Firefox 15.0.1 Firefox out of Date!

````````Process Check: objlist.exe by Laurent````````

Spybot Teatimer.exe is disabled!

Avira Antivir avgnt.exe

Avira Antivir avguard.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

thanks

[MrCharlie]

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

Java 7 Update 17 <---please update should be Update 21

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

--------------

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe.

-------------

Mozilla Firefox 15.0.1 Firefox out of Date! <---please check for an update if available

---------------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[rob5150]

hi i tried to update java but it says its corrupt

i uninstalled it and tried a fresh install

still corrupt

can you help

[MrCharlie]

Lets see....

Download and run JavaRa as outlined in the post below:

http://forums.whatthetech.com/index.php?showtopic=68632

Download and run Fixit at this link:

http://support.microsoft.com/mats/Program_Install_and_Uninstall/

Reboot and try again to install Java. MrC

[rob5150]

java working now thanks

Absolutely amazing work thank you very much my systems running great now thank you again

one day i hope to be great at something

thank you

[MrCharlie]

OK....Take Care MrC

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!