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Malware Bytes Windows 8 BSOD

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Ever since installing malware bytes on a brand new Lenovo Z580 laptop running Windows 8 64 bit, I was getting BSODs every 30 minutes when going online (was much faster until I disabled hardware acceleration). I figured it was a driver issue. All drivers were updated and windows was updated. I ran driver verifier over an entire night and the laptop didn't crash once.

I tried closing Malware Bytes with the verifier enabled and I got an instant* BSOD with a driver verifier error. Don't know if it's just coincidence, but I'm starting to think that it's Malware Bytes causing all of the BSODs.

I only got BSODs while surfing the internet (website blocking) or while installing programs (file protection). Coincidence? =D

I'm running the Pro version and had all protection enabled.

Thanks for taking the time to read this =).

I'm just pointing this out because I want to use it since I bought it and all :(.

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  • Root Admin

Hello nestharus and Welcome to Malwarebytes

Please uninstall Malwarebytes Anti-Malware from your computer temporarily and then reboot. Make sure your antivirus is enabled and updated and try running a few things and let us know if the computer is still having any issues with BSOD or not. Then reboot the computer one more time and run the following.

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop



Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

    When done, DDS will open two (2) logs:

    1. DDS.txt
    2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.


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I'm just returning the laptop : |. Malware Bytes wasn't the only thing to crash it. USB crashed it, wireless crashed it, practically doing anything on it would cause a BSOD >.<.

Eek, it was likely a hardware issue. Perhaps a bad stick of RAM or something. I've seen new systems like that on occasion and it always came down to faulty hardware. Good thing you caught it early on though so you could return/exchange it without issues.
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