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FBI Virus Ransomware / Windows Defender Issue


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My PC was infected with the FBI Virus ransomware. I was running McAfee Total Protection at the time. I was able to download and install (through safe mode) the Malewarebytes Anti-Malware free trial software (9 days remaining) and the virus appears to have been removed.

I had wanted to modify some start up programs and now I get an error message: Application failed to initialize: 0x80070006. The handle is invalid. (Note: I am able to modify them through Administrative Tools > System Configuration though.)

Any option related to Windows Defender and Windows Security Center is not operational.

Attempts to turn on the Security Center leads to the message: The Security Center service can't be started.

Attempts to turn on the Windows Firewall leads to the message: Due to an unidentified problem, Windows cannot display Windows Firewall settings. (Still receive an error message through Admin Tools too.)

I've also noticed that in spite of my McAfee software updating this morning, I've received two warning message that my computer was at risk and that McAfee cannot update the software. After I manually select check for updates, I'm told my PC is secure. I have automatic updating already set.

I don't know if there is a conflict between the anti-virus softwares or if I still have remnants of the virus. I realize running Windows Defender may be redundant with McAfee, but want to make sure the PC is clean before I do anything else.

Thank you in advance for any help you can provide.

Regards,

DDJ13

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Hello DDJ13 and :welcome:! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please follow the instructions here and post your log files:

http://forums.malwarebytes.org/index.php?showtopic=9573

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Maniac - Thanks for your willingness to help me!

Here are the log files you requested:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.21.04

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Danielle :: DANIELLE-PC [administrator]

Protection: Enabled

4/21/2013 11:54:23 AM

mbam-log-2013-04-21 (11-54-23).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 263204

Time elapsed: 33 minute(s), 19 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16476

Run by Danielle at 12:46:59 on 2013-04-21

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1533.473 [GMT -4:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\rundll32.exe

C:\Windows\System32\LEXBCES.EXE

C:\Windows\System32\LEXPPS.EXE

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

C:\Windows\system32\CTsvcCDA.exe

C:\Windows\system32\FortiSslvpnDaemon.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

C:\Windows\system32\mfevtps.exe

C:\Windows\system32\STacSV.exe

C:\Windows\system32\rundll32.exe

C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Windows\OEM02Mon.exe

C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe

C:\Program Files\Creative Live! Cam\VideoFX\StartFX.exe

C:\Program Files\Dell\MediaDirect\PCMService.exe

C:\Windows\sttray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\System32\notepad.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\notepad.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\System32\notepad.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uWindow Title = Road Runner High Speed Online

BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe

mRun: [VolPanel] "c:\program files\creative\sbaudigy\volume panel\VolPanlu.exe" /r

mRun: [updReg] c:\windows\UpdReg.EXE

mRun: [AVFX Engine] "c:\program files\creative live! cam\videofx\StartFX.exe"

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"

mRun: [ECenter] c:\dell\e-center\EULALauncher.exe

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [sigmatelSysTrayApp] sttray.exe

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [bYRUA_AGENT] c:\programdata\lgmobileax\byr_client\VZWUAAgent.exe

mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey

StartupFolder: c:\users\danielle\appdata\roaming\micros~1\windows\startm~1\programs\startup\msconfig.lnk -

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 209.18.47.61 209.18.47.62 192.168.1.1

TCP: Interfaces\{587D2895-379C-4914-A0D2-5E897A930323} : DHCPNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{5EE76C7A-85B9-4D81-8553-4CA45EDA6E1A} : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.1.1

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll

AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

.

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2012-7-17 565888]

R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-7-17 210608]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-15 21504]

R2 FortiSslvpnDaemon;FortiSslvpnDaemon;c:\windows\system32\FortiSslvpnDaemon.exe [2011-10-16 506400]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-4-16 418376]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-4-16 701512]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2013-4-10 167784]

R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2013-4-10 167784]

R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2013-4-10 167784]

R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2013-4-10 167784]

R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2013-4-10 203840]

R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2013-4-10 169320]

R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-4-10 172416]

R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-13 110592]

R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]

R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-4-10 60920]

R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2013-4-10 146872]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-4-16 22856]

R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-4-21 40776]

R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2013-4-10 235264]

R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-4-10 363080]

R3 pppop;PPPoP WAN Adapter;c:\windows\system32\drivers\pppop.sys [2007-12-11 36384]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-7-7 30192]

S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2013-4-10 65928]

S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2013-4-10 92632]

S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== File Associations ===============

.

ShellExec: ymp.exe: open="c:\program files\yahoo!\yahoo! music jukebox\YahooMusicEngine.exe" -play "%1"

ShellExec: ymp.exe: play="c:\program files\yahoo!\yahoo! music jukebox\YahooMusicEngine.exe" -play "%1"

.

=============== Created Last 30 ================

.

2013-04-21 15:53:19 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-04-21 14:28:55 -------- d-----w- c:\windows\pss

2013-04-16 16:10:49 -------- d-----w- c:\users\danielle\appdata\roaming\Malwarebytes

2013-04-16 16:10:38 -------- d-----w- c:\programdata\Malwarebytes

2013-04-16 16:10:36 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-16 16:10:36 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-04-10 20:37:29 -------- d-----w- c:\programdata\PC-Doctor for Windows

2013-04-10 13:56:14 146872 ----a-w- c:\windows\system32\drivers\HipShieldK.sys

2013-04-10 13:54:58 10088 ----a-w- c:\windows\system32\drivers\mfeclnk.sys

2013-04-10 13:54:51 92632 ----a-w- c:\windows\system32\drivers\mferkdet.sys

2013-04-10 13:54:51 363080 ----a-w- c:\windows\system32\drivers\mfefirek.sys

2013-04-10 13:54:50 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys

2013-04-10 13:54:50 235264 ----a-w- c:\windows\system32\drivers\mfeavfk.sys

2013-04-10 13:54:49 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys

2013-04-10 13:54:39 -------- d-----w- c:\program files\common files\Mcafee

2013-04-10 13:54:23 -------- d-----w- c:\program files\McAfee.com

2013-04-10 13:54:13 -------- d-----w- c:\program files\McAfee

2013-04-10 13:44:59 172416 ----a-w- c:\windows\system32\mfevtps.exe

2013-04-10 11:42:26 2067968 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 11:42:24 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 11:42:20 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 11:42:20 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 11:42:19 64000 ----a-w- c:\windows\system32\smss.exe

2013-04-10 11:42:19 49152 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 11:42:16 376320 ----a-w- c:\windows\system32\winsrv.dll

2013-04-10 11:41:55 2049024 ----a-w- c:\windows\system32\win32k.sys

2013-04-09 23:05:25 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{81888620-02b6-45a7-98bf-b492aae83502}\offreg.dll

2013-04-09 22:42:14 7108640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{81888620-02b6-45a7-98bf-b492aae83502}\mpengine.dll

2013-03-22 22:54:44 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

==================== Find3M ====================

.

2013-04-10 02:41:27 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-10 02:41:24 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-12 05:10:56 237088 ------w- c:\windows\system32\MpSigStub.exe

2013-03-06 16:47:50 103832 ----a-w- c:\users\danielle\GoToAssistDownloadHelper.exe

2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-02-22 03:37:50 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-02-22 03:31:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-02-19 18:12:24 210608 ----a-w- c:\windows\system32\drivers\mfewfpk.sys

2013-02-19 18:09:52 565888 ----a-w- c:\windows\system32\drivers\mfehidk.sys

2013-02-19 18:07:50 133416 ----a-w- c:\windows\system32\drivers\mfeapfk.sys

.

============= FINISH: 12:49:21.41 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume3

Install Date: 7/7/2007 1:52:49 AM

System Uptime: 4/21/2013 11:12:01 AM (1 hours ago)

.

Motherboard: Dell Inc. | | 0FP441

Processor: Intel® Core2 Duo CPU T5450 @ 1.66GHz | Microprocessor | 1667/166mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 136 GiB total, 78.903 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 5.704 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

2010 ACFE Exam Prep Course - US Edition

Adobe Acrobat Connect Add-in

Adobe Flash Player 11 ActiveX

Adobe Reader 8.3.1

Adobe® Photoshop® Album Starter Edition 3.2

Advanced Audio FX Engine

Advanced Video FX Engine

Apple Application Support

Apple Mobile Device Support

Apple Software Update

BlackBerry Desktop Software 6.0

Bonjour

Broadcom Management Programs

Cisco Connect

Conexant HDA D330 MDC V.92 Modem

Consumer Complete Care Services Agreement

Creative MediaSource 5

Dell DataSafe Online

Dell Support Center

Dell System Customization Wizard

Dell Touchpad

DELL Webcam Center

DELL Webcam Manager

DellSupport

Digital Line Detect

Games, Music, & Photos Launcher

Google Desktop

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

i2 Analyst's Notebook 7

IDEA 7.1

Invisible Secrets 2.1

iTunes

Java Auto Updater

Java 6 Update 17

Java 6 Update 6

Java 6 Update 7

Java SE Runtime Environment 6

Laptop Integrated Webcam Driver (1.00.10.0320)

LG Verizon United Drivers

Live! Cam Avatar Creator

Live! Cam Avatar v1.0

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee SecurityCenter

McAfee Virtual Technician

MediaDirect

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Money 2007

Microsoft Money Shared Libraries

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Modem Diagnostic Tool

Move Networks Media Player for Internet Explorer

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB941833)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

NetWaiting

NVIDIA Drivers

Octoshape add-in for Adobe Flash Player

OGA Notifier 2.0.0048.0

OutlookAddinSetup

Pinpoint Metaviewer

Product Documentation Launcher

QualxServ Service Agreement

QuickSet

QuickTime

Road Runner Install

Roxio Creator Audio

Roxio Creator BDAV Plugin

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Drag-to-Disc

Roxio Express Labeler

Roxio Update Manager

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Shared C Run-time for x86

SigmaTel Audio

Sonic Activation Module

Sound Blaster Audigy ADVANCED MB

Spelling Dictionaries Support For Adobe Reader 8

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

URL Assistant

User's Guides

WD SmartWare

WebEx

Yahoo! Music Jukebox

.

==== End Of File ===========================

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Step 1

Please download Rkill to your desktop. There are two main different versions. If one of them won't run then download and try to run the other one. You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

  1. Double-click on the Rkill desktop icon to run the tool.
  2. If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  3. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  4. If not, delete the file, then download and use the second RKill version. Do not reboot until instructed. If the tool does not run from any of the links provided, please let me know.
  5. When the scan is done Notepad will open with rKill log. Post it in your next reply.

NOTE: rKill.txt log will also be present on your desktop.

Step 2

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.

In your next reply, post the following log files:

  • RKill log
  • Farbar Service Scanner log

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Rkill ran without any issue, here is the log:

Rkill 2.4.7 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2013 BleepingComputer.com

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 04/21/2013 05:33:14 PM in x86 mode.

Windows Version: Windows Vista Home Premium Service Pack 2

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* C:\Windows\system32\CTsvcCDA.exe (PID: 640) [WD-HEUR]

* C:\Windows\system32\STacSV.exe (PID: 632) [WD-HEUR]

* C:\Windows\sttray.exe (PID: 2620) [WD-HEUR]

3 proccesses terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* Windows Firewall Authorization Driver (mpsdrv) is not Running.

Startup Type set to: Manual

* BFE [Missing Service]

* iphlpsvc [Missing Service]

* MpsSvc [Missing Service]

* WinDefend [Missing Service]

* wscsvc [Missing Service]

* SharedAccess [Missing ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found:

127.0.0.1 localhost

::1 localhost

Program finished at: 04/21/2013 05:33:50 PM

Execution time: 0 hours(s), 0 minute(s), and 35 seconds(s)

Here is the FSS log:

Farbar Service Scanner Version: 14-04-2013

Ran by Danielle (administrator) on 21-04-2013 at 17:38:16

Running from "C:\Users\Danielle\Desktop"

Windows Vista Home Premium Service Pack 2 (X86)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Attempt to access Yahoo IP returned error. Yahoo IP is offline

Yahoo.com is accessible.

Windows Firewall:

=============

mpsdrv Service is not running. Checking service configuration:

The start type of mpsdrv service is OK.

The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:

Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

Checking LEGACY_MpsSvc: ATTENTION!=====> Unable to open LEGACY_MpsSvc\0000 registry key. The key does not exist.

bfe Service is not running. Checking service configuration:

Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Checking LEGACY_bfe: ATTENTION!=====> Unable to open LEGACY_bfe\0000 registry key. The key does not exist.

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Security Center:

============

wscsvc Service is not running. Checking service configuration:

Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Checking LEGACY_wscsvc: ATTENTION!=====> Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Other Services:

==============

Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.

Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.

Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.

Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.

File Check:

========

C:\Windows\system32\nsisvc.dll => MD5 is legit

C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit

C:\Windows\system32\dhcpcsvc.dll => MD5 is legit

C:\Windows\system32\Drivers\afd.sys => MD5 is legit

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit

C:\Windows\system32\Drivers\tcpip.sys

[2013-02-12 22:25] - [2013-01-04 07:28] - 0905576 ____A (Microsoft Corporation) 74E2D020C47BB2B2FCCBA29A518A7EB4

C:\Windows\system32\dnsrslvr.dll => MD5 is legit

C:\Windows\system32\mpssvc.dll => MD5 is legit

C:\Windows\system32\bfe.dll => MD5 is legit

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit

C:\Windows\system32\SDRSVC.dll => MD5 is legit

C:\Windows\system32\vssvc.exe => MD5 is legit

C:\Windows\system32\wscsvc.dll => MD5 is legit

C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\system32\wuaueng.dll => MD5 is legit

C:\Windows\system32\qmgr.dll => MD5 is legit

C:\Windows\system32\es.dll => MD5 is legit

C:\Windows\system32\cryptsvc.dll => MD5 is legit

C:\Windows\system32\svchost.exe => MD5 is legit

C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

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Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please post the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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Here is the log from ComboFix:

ComboFix 13-04-21.03 - Danielle 04/21/2013 20:40:42.1.2 - x86

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1533.715 [GMT -4:00]

Running from: c:\users\Danielle\Desktop\ComboFix.exe

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\install.exe

c:\programdata\b0idz.pad

c:\programdata\PCDr\6032\AddOnDownloaded\0276115d-b6c6-4a1b-8e6b-68bc9dbe4f93.dll

c:\programdata\PCDr\6032\AddOnDownloaded\06004c97-c212-44da-81de-706b46554efe.dll

c:\programdata\PCDr\6032\AddOnDownloaded\0d461521-7dbf-4cec-a29e-936c88cdf8c9.dll

c:\programdata\PCDr\6032\AddOnDownloaded\0d85b53c-d766-4bf0-8940-17b534910268.dll

c:\programdata\PCDr\6032\AddOnDownloaded\100c3865-0c76-461b-b2fd-042d6d5fa7f6.dll

c:\programdata\PCDr\6032\AddOnDownloaded\16837627-a839-41c5-a88f-3a0335128383.dll

c:\programdata\PCDr\6032\AddOnDownloaded\173c4dd2-e93c-4725-b006-db1d8f465192.dll

c:\programdata\PCDr\6032\AddOnDownloaded\1e0aaf9a-9947-4a7b-b1ae-8a89919438ed.dll

c:\programdata\PCDr\6032\AddOnDownloaded\263d6ac9-4f87-466c-947c-bd9af71d7035.dll

c:\programdata\PCDr\6032\AddOnDownloaded\2d5007b2-cc36-4b97-a231-d0c427a69035.dll

c:\programdata\PCDr\6032\AddOnDownloaded\32ac3173-77bd-4ec6-9638-94e174508c22.dll

c:\programdata\PCDr\6032\AddOnDownloaded\330761e0-2594-472d-8455-796592cf88dc.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3410f47b-5e8c-47c6-bf2c-234af4121d4c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\378deb7f-049e-4a5e-83b2-5381dcd9e928.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3972fea3-214c-4935-a7d1-96bf66115683.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3b1c7acd-5e3e-4459-ab98-5109117e2341.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3d9332d1-0b48-40cc-9189-068cf64600b6.dll

c:\programdata\PCDr\6032\AddOnDownloaded\4546f2bc-b9d9-4667-abe7-b0bacc90279e.dll

c:\programdata\PCDr\6032\AddOnDownloaded\4804ced5-915b-48a3-a465-b8a5e02714bf.dll

c:\programdata\PCDr\6032\AddOnDownloaded\4818e109-9489-4cd8-9044-44defd8ec187.dll

c:\programdata\PCDr\6032\AddOnDownloaded\493f295d-1a46-46f6-926c-63b474cedab4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\59abf7b9-a4a7-4d76-9ad6-13c7bb2f4d0b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\62d1f0b0-bc9a-4f6c-bad7-93b19a91276a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\63acf506-979e-4b72-a7ce-2af6dc2b98c4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\67c3d4fe-b638-467a-9fe2-c5813ade3330.dll

c:\programdata\PCDr\6032\AddOnDownloaded\6820b110-e483-4f1e-9b48-438f7916f078.dll

c:\programdata\PCDr\6032\AddOnDownloaded\69eaa8a4-3131-4718-aad0-994ebde678d1.dll

c:\programdata\PCDr\6032\AddOnDownloaded\6b5978fa-48d7-4309-a523-7e157768c0d8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\6f4fb483-ce30-493a-8cb4-3e530ab1be5b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\739db3eb-d3cd-4c86-a6ea-01a49984fa3b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\7bd83798-7a02-4f50-83a2-b91cabcbd1f9.dll

c:\programdata\PCDr\6032\AddOnDownloaded\7dbfef1a-6148-4748-a1b3-71627763a45a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\7dd123b0-30e9-4f67-b7e2-20e7374cbb87.dll

c:\programdata\PCDr\6032\AddOnDownloaded\813755dc-2229-47a2-b85b-19d0aaa641c9.dll

c:\programdata\PCDr\6032\AddOnDownloaded\872965c7-08b7-47fc-a74c-ff167590b71a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\88bde4bf-b24d-4cb6-92ef-eb02d3276f09.dll

c:\programdata\PCDr\6032\AddOnDownloaded\8d357f17-07ad-4392-ba06-fb67564c98cd.dll

c:\programdata\PCDr\6032\AddOnDownloaded\934f6059-2d35-4bd9-a130-a17cb5563507.dll

c:\programdata\PCDr\6032\AddOnDownloaded\96c23f75-9f21-4ef8-a3c8-1a554b815309.dll

c:\programdata\PCDr\6032\AddOnDownloaded\9cdc7b97-c1d2-495c-8b7f-12fd3c7e14b8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\a61f44a8-21a3-4c4a-a04b-993dfb73bf96.dll

c:\programdata\PCDr\6032\AddOnDownloaded\a7201707-7895-43cf-9119-8a0279b75d4c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\a9de0c84-9a7c-4638-9653-13aa8cf56e80.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ae67b364-b69e-471e-b177-2459120b84d4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\b2152f30-7380-4987-8fcf-e4c06952615d.dll

c:\programdata\PCDr\6032\AddOnDownloaded\b2ed8d53-41ce-48e6-b4ac-8b8e5e1a4fdf.dll

c:\programdata\PCDr\6032\AddOnDownloaded\b4cc2a4a-87f5-49cd-935c-18f1a80e65b7.dll

c:\programdata\PCDr\6032\AddOnDownloaded\bbfa36b0-30b0-4e36-8d8c-69df1d87626b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\bc6fc708-5b6b-4a72-b336-09b3089baa7a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\be661974-a339-4e9a-bea4-bda0af68ba7f.dll

c:\programdata\PCDr\6032\AddOnDownloaded\bf647bd7-dfb5-4746-a6b4-b7c2fdbbf3b1.dll

c:\programdata\PCDr\6032\AddOnDownloaded\c4211805-b43b-471d-81af-4e0589f8607b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ca35a61e-780d-401f-891e-22b67162d061.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ca39d363-7f7b-442f-9d1a-7cf8e06b7b08.dll

c:\programdata\PCDr\6032\AddOnDownloaded\cdda52ec-6ccd-425a-8c72-b7bbdc8b3acd.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d04640e7-f772-4909-8f8e-f8294ff0752f.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d1f4dc82-bc4c-4916-b37c-3ab9c30ae468.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d2597799-52b1-4a68-9280-897ad5c0c18e.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d34c0cf7-889f-43dd-9283-b2b6f442aae3.dll

c:\programdata\PCDr\6032\AddOnDownloaded\daf30858-49d8-434b-b4b1-068b5dc9267c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ddb9fe5d-525c-4d5d-ac37-0bd10f2864f8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\dfc97e68-74cd-4807-807f-ac146d81ec5d.dll

c:\programdata\PCDr\6032\AddOnDownloaded\e238f8f5-5f0a-478f-b96a-d15f6f6cac94.dll

c:\programdata\PCDr\6032\AddOnDownloaded\e45cd45a-4d7c-4802-881f-74582b847e5c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\e5a71f43-c979-4b3d-a544-9ed1dc6dc4c8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ef78c3e8-1d94-4219-8070-7617e119bba4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f06c5597-1a85-4d1f-ac16-a6fdd2a6bedc.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f80d4ad1-1fad-43b5-b6f3-347848b5ddd5.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f8b3befb-ca07-4bff-8777-f565b237979f.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f9dc840b-c6f7-42a5-acec-50cc7a2827fd.dll

c:\programdata\PCDr\6032\AddOnDownloaded\fb803e34-29ed-4941-a7b3-4074ca51286c.dll

c:\users\Danielle\~ofBEC9.tmp

c:\users\Danielle\Documents\~WRL1820.tmp

c:\users\Danielle\g2mdlhlpx.exe

c:\users\Danielle\GoToAssistDownloadHelper.exe

c:\windows\system32\GoogleToolbarManager_9DE96A29E721D90A.exe

c:\windows\system32\SearchWithGoogleUpdate_4DE6AC39DE1AFE56.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-03-22 to 2013-04-22 )))))))))))))))))))))))))))))))

.

.

2013-04-22 00:55 . 2013-04-22 01:01 -------- d-----w- c:\users\Danielle\AppData\Local\temp

2013-04-22 00:55 . 2013-04-22 00:55 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-22 00:55 . 2013-04-22 00:55 -------- d-----w- c:\users\Guest\AppData\Local\temp

2013-04-16 16:10 . 2013-04-16 16:10 -------- d-----w- c:\users\Danielle\AppData\Roaming\Malwarebytes

2013-04-16 16:10 . 2013-04-16 16:10 -------- d-----w- c:\programdata\Malwarebytes

2013-04-16 16:10 . 2013-04-16 16:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-04-16 16:10 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-10 20:37 . 2013-04-10 20:37 -------- d-----w- c:\programdata\PC-Doctor for Windows

2013-04-10 13:54 . 2013-04-22 00:58 -------- d-----w- c:\program files\Common Files\Mcafee

2013-04-10 13:54 . 2013-04-22 00:34 -------- d-----w- c:\program files\McAfee

2013-04-10 13:44 . 2013-04-21 15:04 -------- d-----w- c:\programdata\McAfee

2013-04-10 11:42 . 2013-03-08 03:52 2067968 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 11:42 . 2013-03-03 19:07 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 11:42 . 2013-03-09 03:45 49152 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-09 23:05 . 2013-04-09 23:05 60872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{81888620-02B6-45A7-98BF-B492AAE83502}\offreg.dll

2013-04-09 22:42 . 2013-03-15 07:21 7108640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{81888620-02B6-45A7-98BF-B492AAE83502}\mpengine.dll

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-10 02:41 . 2012-04-21 22:22 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-10 02:41 . 2011-05-20 00:34 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-12 05:10 . 2010-04-30 00:35 237088 ------w- c:\windows\system32\MpSigStub.exe

2013-03-11 13:25 . 2013-04-10 11:42 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-03-11 13:25 . 2013-04-10 11:42 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-03-09 01:28 . 2013-04-10 11:42 64000 ----a-w- c:\windows\system32\smss.exe

2013-03-08 03:53 . 2013-04-10 11:42 376320 ----a-w- c:\windows\system32\winsrv.dll

2013-03-05 01:40 . 2013-04-10 11:41 2049024 ----a-w- c:\windows\system32\win32k.sys

2013-02-22 03:38 . 2013-04-10 12:28 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-02-22 03:34 . 2013-04-10 12:28 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-02-12 01:57 . 2013-03-22 22:54 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2007-04-18 159744]

"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-02-02 36864]

"VolPanel"="c:\program files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" [2006-11-27 180224]

"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]

"AVFX Engine"="c:\program files\Creative Live! Cam\VideoFX\StartFX.exe" [2007-02-13 20480]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]

"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]

"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-03-16 17920]

"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-12 30192]

"SigmatelSysTrayApp"="sttray.exe" [2007-03-06 303104]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-06-09 13543968]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-06-09 92704]

"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2008-06-09 96800]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-12-08 421736]

"BYRUA_AGENT"="c:\programdata\LGMOBILEAX\BYR_Client\VZWUAAgent.exe" [2012-07-27 396408]

.

c:\users\Danielle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

msconfig.lnk - [N/A]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-7-7 50688]

QuickSet.lnk - c:\windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [2007-7-7 45056]

WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2057536]

WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ \0

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^ymetray.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ymetray.lnk

backup=c:\windows\pss\ymetray.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^Users^Danielle^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]

path=c:\users\Danielle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk

backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup

backupExtension=.Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2011-03-30 01:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]

2007-03-09 15:09 63712 ----a-w- c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]

2011-08-31 01:57 40368 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

.

R2 0318611366589336mcinstcleanup;McAfee Application Installer Cleanup (0318611366589336);c:\windows\TEMP\031861~1.EXE [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-22 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-21 02:41]

.

2013-04-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-28 12:15]

.

2013-04-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-28 12:15]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe

HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe

SafeBoot-WudfPf

SafeBoot-WudfRd

.

.

.

**************************************************************************

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files:

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

@Denied: (2) (LocalSystem)

"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,85,05,6c,d1,45,96,c5,44,8a,4f,75,\

"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,85,05,6c,d1,45,96,c5,44,8a,4f,75,\

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'Explorer.exe'(3408)

c:\program files\Roxio\Drag-to-Disc\Shellex.dll

c:\windows\system32\DLAAPI_W.DLL

c:\program files\Roxio\Drag-to-Disc\ShellRes.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\nvvsvc.exe

c:\windows\system32\rundll32.exe

c:\windows\System32\LEXBCES.EXE

c:\windows\System32\LEXPPS.EXE

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

c:\windows\system32\CTsvcCDA.exe

c:\windows\system32\FortiSslvpnDaemon.exe

c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe

c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe

c:\windows\system32\STacSV.exe

c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

c:\windows\system32\DRIVERS\xaudio.exe

c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe

c:\windows\sttray.exe

c:\windows\System32\rundll32.exe

c:\windows\System32\rundll32.exe

c:\program files\Dell\QuickSet\quickset.exe

c:\program files\DellTPad\ApMsgFwd.exe

c:\program files\DellTPad\Apntex.exe

c:\program files\DellTPad\HidFind.exe

c:\windows\ehome\ehmsas.exe

c:\windows\system32\wbem\unsecapp.exe

c:\program files\iPod\bin\iPodService.exe

c:\windows\servicing\TrustedInstaller.exe

.

**************************************************************************

.

Completion time: 2013-04-21 21:11:08 - machine was rebooted

ComboFix-quarantined-files.txt 2013-04-22 01:10

.

Pre-Run: 86,018,162,688 bytes free

Post-Run: 87,088,721,920 bytes free

.

- - End Of File - - 730103ED5107DD3B48605B1C8D8129C0

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Here is the new FSS log:

Farbar Service Scanner Version: 14-04-2013

Ran by Danielle (administrator) on 22-04-2013 at 07:18:26

Running from "C:\Users\Danielle\Desktop"

Windows Vista Home Premium Service Pack 2 (X86)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Attempt to access Yahoo IP returned error. Yahoo IP is offline

Yahoo.com is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Security Center:

============

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Other Services:

==============

File Check:

========

C:\Windows\system32\nsisvc.dll => MD5 is legit

C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit

C:\Windows\system32\dhcpcsvc.dll => MD5 is legit

C:\Windows\system32\Drivers\afd.sys => MD5 is legit

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit

C:\Windows\system32\Drivers\tcpip.sys

[2013-02-12 22:25] - [2013-01-04 07:28] - 0905576 ____A (Microsoft Corporation) 74E2D020C47BB2B2FCCBA29A518A7EB4

C:\Windows\system32\dnsrslvr.dll => MD5 is legit

C:\Windows\system32\mpssvc.dll => MD5 is legit

C:\Windows\system32\bfe.dll => MD5 is legit

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit

C:\Windows\system32\SDRSVC.dll => MD5 is legit

C:\Windows\system32\vssvc.exe => MD5 is legit

C:\Windows\system32\wscsvc.dll => MD5 is legit

C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\system32\wuaueng.dll => MD5 is legit

C:\Windows\system32\qmgr.dll => MD5 is legit

C:\Windows\system32\es.dll => MD5 is legit

C:\Windows\system32\cryptsvc.dll => MD5 is legit

C:\Windows\system32\svchost.exe => MD5 is legit

C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

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Share on other sites

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2


  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    *tcpip.sys*


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

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Here is the SystemLook log:

SystemLook 30.07.11 by jpshortstuff

Log created at 18:16 on 22/04/2013 by Danielle

Administrator - Elevation successful

========== filefind ==========

Searching for "*tcpip.sys*"

C:\Windows\erdnt\cache\tcpip.sys --a---- 905576 bytes [01:05 22/04/2013] [11:28 04/01/2013] 74E2D020C47BB2B2FCCBA29A518A7EB4

C:\Windows\System32\drivers\tcpip.sys --a---- 905576 bytes [02:25 13/02/2013] [11:28 04/01/2013] 74E2D020C47BB2B2FCCBA29A518A7EB4

C:\Windows\winsxs\Backup\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18764_none_b4c7b8d663b986a2_tcpip.sys_3339bd51 --a---- 905576 bytes [00:23 14/02/2013] [23:44 13/02/2013] 74E2D020C47BB2B2FCCBA29A518A7EB4

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18000_none_b31e1252666640f6\tcpip.sys --a---- 891448 bytes [21:56 15/09/2008] [07:43 19/01/2008] FC6E2835D667774D409C7C7021EAF9C4

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18063_none_b2e033a8669434a1\tcpip.sys --a---- 891448 bytes [22:10 16/09/2008] [08:26 26/04/2008] 82E266BEE5F0167E41C6ECFDD2A79C02

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18311_none_b3144862666d6db3\tcpip.sys --a---- 897608 bytes [22:02 08/09/2009] [17:07 14/08/2009] 8A7AD2A214233F684242F289ED83EBC3

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18377_none_b2d96a966698ad63\tcpip.sys --a---- 897624 bytes [21:23 10/02/2010] [20:52 08/12/2009] 1ACBB7A47E78F4CC82D2EFFB72901528

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18427_none_b30f7c1866701ed5\tcpip.sys --a---- 898952 bytes [21:48 14/04/2010] [14:49 18/02/2010] 2EAE4500984C2F8DACFB977060300A15

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18493_none_b2bfcb7c66ac7d10\tcpip.sys --a---- 898952 bytes [23:20 12/08/2010] [15:59 16/06/2010] 782568AB6A43160A159B6215B70BCCE9

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22167_none_b36dd19b7fae39c7\tcpip.sys --a---- 891448 bytes [22:10 16/09/2008] [08:08 26/04/2008] 01EC1E92595F839BEE70D439C46796E3

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22497_none_b34d67897fc6850f\tcpip.sys --a---- 900168 bytes [22:02 08/09/2009] [17:01 14/08/2009] 2608E71AAD54564647D4BB984E1925AA

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22577_none_b36309477fb64a54\tcpip.sys --a---- 900696 bytes [21:23 10/02/2010] [20:37 08/12/2009] 5653230D480A9C54D169E1B080B72CF5

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys --a---- 902024 bytes [21:48 14/04/2010] [17:36 18/02/2010] 93A5655CD9CD2F080EF1CB71A3666215

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys --a---- 902032 bytes [23:20 12/08/2010] [15:55 16/06/2010] 6216A954ED7045B62880A92D6C9B9FC7

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18005_none_b5098b5e63880c42\tcpip.sys --a---- 897000 bytes [01:45 17/09/2009] [06:33 11/04/2009] 0E6B0885C3D5E4643ED2D043DE3433D8

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18091_none_b4a43aea63d4a25f\tcpip.sys --a---- 904776 bytes [22:02 08/09/2009] [16:27 14/08/2009] 65877AA1B6A7CB797488E831698973E9

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18160_none_b4c3ac4a63bd325c\tcpip.sys --a---- 904776 bytes [21:23 10/02/2010] [20:01 08/12/2009] DA467E7619AE5F4588E6262C13C8940A

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18209_none_b50d905263846bec\tcpip.sys --a---- 904576 bytes [21:48 14/04/2010] [14:07 18/02/2010] 48CBE6D53632D0067C2D6B20F90D84CA

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18272_none_b4baded863c37e22\tcpip.sys --a---- 905088 bytes [23:20 12/08/2010] [16:04 16/06/2010] A474879AFA4A596B3A531F3E69730DBF

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18484_none_b4b2134c63c9c70f\tcpip.sys --a---- 905104 bytes [00:58 11/08/2011] [20:13 17/06/2011] 2756186E287139310997090797E0182B

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18519_none_b502c618638c7f52\tcpip.sys --a---- 905088 bytes [01:42 09/11/2011] [21:02 20/09/2011] 814A1C66FBD4E1B310A517221F1456BF

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18604_none_b50896786388e1d5\tcpip.sys --a---- 905600 bytes [15:54 12/05/2012] [12:39 30/03/2012] 27D470DABC77BC60D0A3B0E4DEB6CB91

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.18764_none_b4c7b8d663b986a2\tcpip.sys --a---- 905576 bytes [02:25 13/02/2013] [11:28 04/01/2013] 74E2D020C47BB2B2FCCBA29A518A7EB4

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22200_none_b58e289d7caa2a80\tcpip.sys --a---- 905784 bytes [22:02 08/09/2009] [16:33 14/08/2009] FF71856BD4CD6D4367F9FD84BE79A874

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22283_none_b53aaa1b7ce8560d\tcpip.sys --a---- 907832 bytes [21:23 10/02/2010] [20:15 08/12/2009] 46E6685F3E92AEC743773ADD4CD54F57

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22341_none_b563eb1d7cc9b0c2\tcpip.sys --a---- 910216 bytes [21:48 14/04/2010] [14:22 18/02/2010] D9F5DD5BBC8348E8F8220CCBF14C022E

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22425_none_b57d8e037cb5db63\tcpip.sys --a---- 912776 bytes [23:20 12/08/2010] [16:39 16/06/2010] 6A10AFCE0B38371064BE41C1FBFD3C6B

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22662_none_b54f51417cd8f970\tcpip.sys --a---- 913296 bytes [00:58 11/08/2011] [20:13 17/06/2011] 6647FCE6FC4970DAAFE5C64C794513D3

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22719_none_b58c64c97caa1c43\tcpip.sys --a---- 913280 bytes [01:42 09/11/2011] [21:02 20/09/2011] 16731B631F28F63CD9F4CB60940E7DDD

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22828_none_b58096797cb31c04\tcpip.sys --a---- 914304 bytes [15:54 12/05/2012] [12:39 30/03/2012] EE7E10BED85C312C1D5D30C435BDDA9F

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.23013_none_b5863efb7cafb1c9\tcpip.sys --a---- 914792 bytes [02:25 13/02/2013] [11:28 04/01/2013] 3535CD93F944C00F098E73E12EE7FEB6

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.16386_none_5f4ed3e0926e99e4\tcpip.sys --a---- 802816 bytes [08:58 02/11/2006] [08:58 02/11/2006] D944522B048A5FEB7700B5170D3D9423

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.16567_none_5f6577ce925d75a7\tcpip.sys --a---- 802816 bytes [03:31 09/01/2008] [03:31 09/01/2008] 028061C7F6D2D03068C72E2A27E4228A

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.16627_none_5f90b964923d030a\tcpip.sys --a---- 803328 bytes [03:22 13/02/2008] [03:22 13/02/2008] 5DF77458AA92FDB36FCE79C60F74AB5D

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.16908_none_5fa75f38922bdbf4\tcpip.sys --a---- 813568 bytes [22:02 08/09/2009] [14:24 14/08/2009] 300208927321066EA53761FDC98747C6

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.16973_none_5f56ae52926920d8\tcpip.sys --a---- 813568 bytes [21:23 10/02/2010] [17:58 08/12/2009] 8734BD051FFDCBF8425CF222141C3741

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.17021_none_5f8a957c924295b7\tcpip.sys --a---- 815104 bytes [21:48 14/04/2010] [12:05 18/02/2010] 4A82FA8F0DF67AA354580C3FAAF8BDE3

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.20689_none_5fdb7555ab898001\tcpip.sys --a---- 804352 bytes [03:31 09/01/2008] [03:31 09/01/2008] 43EAE40B50FE3E60D194DD9C97EBB1FD

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.20752_none_5ff4e4f9ab7777f4\tcpip.sys --a---- 806400 bytes [03:22 13/02/2008] [03:22 13/02/2008] 52A8BD6294F7D1443C6184C67AE13AF4

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.21108_none_6030d425ab49af00\tcpip.sys --a---- 816640 bytes [22:02 08/09/2009] [21:30 15/08/2009] 2512B4D1353370D6688B1AF1F5AFA1CF

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.21175_none_5fe223d3ab852692\tcpip.sys --a---- 816640 bytes [21:23 10/02/2010] [17:45 08/12/2009] CA3A5756672013A66BB9D547A5A62DCA

C:\Windows\winsxs\x86_microsoft-windows-tcpip_31bf3856ad364e35_6.0.6000.21226_none_6019359fab5bb15b\tcpip.sys --a---- 818688 bytes [21:48 14/04/2010] [11:51 18/02/2010] 2C1F7005AA3B62721BFDB307BD5F5010

-= EOF =-

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Please manually delete ComboFix, download a new fresh copy and do the following:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

KillAll::

FCopy::

C:\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18377_none_b2d96a966698ad63\tcpip.sys | C:\Windows\system32\Drivers\tcpip.sys

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

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Here is the new ComboFix log:

ComboFix 13-04-23.02 - Danielle 04/23/2013 7:51.2.2 - x86

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1533.544 [GMT -4:00]

Running from: c:\users\Danielle\Desktop\ComboFix.exe

Command switches used :: c:\users\Danielle\Desktop\CFScript.txt

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

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c:\programdata\PCDr\6032\AddOnDownloaded\0276115d-b6c6-4a1b-8e6b-68bc9dbe4f93.dll

c:\programdata\PCDr\6032\AddOnDownloaded\06004c97-c212-44da-81de-706b46554efe.dll

c:\programdata\PCDr\6032\AddOnDownloaded\0d461521-7dbf-4cec-a29e-936c88cdf8c9.dll

c:\programdata\PCDr\6032\AddOnDownloaded\0d85b53c-d766-4bf0-8940-17b534910268.dll

c:\programdata\PCDr\6032\AddOnDownloaded\100c3865-0c76-461b-b2fd-042d6d5fa7f6.dll

c:\programdata\PCDr\6032\AddOnDownloaded\16837627-a839-41c5-a88f-3a0335128383.dll

c:\programdata\PCDr\6032\AddOnDownloaded\173c4dd2-e93c-4725-b006-db1d8f465192.dll

c:\programdata\PCDr\6032\AddOnDownloaded\1e0aaf9a-9947-4a7b-b1ae-8a89919438ed.dll

c:\programdata\PCDr\6032\AddOnDownloaded\263d6ac9-4f87-466c-947c-bd9af71d7035.dll

c:\programdata\PCDr\6032\AddOnDownloaded\2d5007b2-cc36-4b97-a231-d0c427a69035.dll

c:\programdata\PCDr\6032\AddOnDownloaded\32ac3173-77bd-4ec6-9638-94e174508c22.dll

c:\programdata\PCDr\6032\AddOnDownloaded\330761e0-2594-472d-8455-796592cf88dc.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3410f47b-5e8c-47c6-bf2c-234af4121d4c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\378deb7f-049e-4a5e-83b2-5381dcd9e928.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3972fea3-214c-4935-a7d1-96bf66115683.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3b1c7acd-5e3e-4459-ab98-5109117e2341.dll

c:\programdata\PCDr\6032\AddOnDownloaded\3d9332d1-0b48-40cc-9189-068cf64600b6.dll

c:\programdata\PCDr\6032\AddOnDownloaded\4546f2bc-b9d9-4667-abe7-b0bacc90279e.dll

c:\programdata\PCDr\6032\AddOnDownloaded\4804ced5-915b-48a3-a465-b8a5e02714bf.dll

c:\programdata\PCDr\6032\AddOnDownloaded\4818e109-9489-4cd8-9044-44defd8ec187.dll

c:\programdata\PCDr\6032\AddOnDownloaded\493f295d-1a46-46f6-926c-63b474cedab4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\59abf7b9-a4a7-4d76-9ad6-13c7bb2f4d0b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\62d1f0b0-bc9a-4f6c-bad7-93b19a91276a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\63acf506-979e-4b72-a7ce-2af6dc2b98c4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\67c3d4fe-b638-467a-9fe2-c5813ade3330.dll

c:\programdata\PCDr\6032\AddOnDownloaded\6820b110-e483-4f1e-9b48-438f7916f078.dll

c:\programdata\PCDr\6032\AddOnDownloaded\69eaa8a4-3131-4718-aad0-994ebde678d1.dll

c:\programdata\PCDr\6032\AddOnDownloaded\6b5978fa-48d7-4309-a523-7e157768c0d8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\6f4fb483-ce30-493a-8cb4-3e530ab1be5b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\739db3eb-d3cd-4c86-a6ea-01a49984fa3b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\7bd83798-7a02-4f50-83a2-b91cabcbd1f9.dll

c:\programdata\PCDr\6032\AddOnDownloaded\7dbfef1a-6148-4748-a1b3-71627763a45a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\7dd123b0-30e9-4f67-b7e2-20e7374cbb87.dll

c:\programdata\PCDr\6032\AddOnDownloaded\813755dc-2229-47a2-b85b-19d0aaa641c9.dll

c:\programdata\PCDr\6032\AddOnDownloaded\872965c7-08b7-47fc-a74c-ff167590b71a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\88bde4bf-b24d-4cb6-92ef-eb02d3276f09.dll

c:\programdata\PCDr\6032\AddOnDownloaded\8d357f17-07ad-4392-ba06-fb67564c98cd.dll

c:\programdata\PCDr\6032\AddOnDownloaded\934f6059-2d35-4bd9-a130-a17cb5563507.dll

c:\programdata\PCDr\6032\AddOnDownloaded\96c23f75-9f21-4ef8-a3c8-1a554b815309.dll

c:\programdata\PCDr\6032\AddOnDownloaded\9cdc7b97-c1d2-495c-8b7f-12fd3c7e14b8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\a61f44a8-21a3-4c4a-a04b-993dfb73bf96.dll

c:\programdata\PCDr\6032\AddOnDownloaded\a7201707-7895-43cf-9119-8a0279b75d4c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\a9de0c84-9a7c-4638-9653-13aa8cf56e80.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ae67b364-b69e-471e-b177-2459120b84d4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\b2152f30-7380-4987-8fcf-e4c06952615d.dll

c:\programdata\PCDr\6032\AddOnDownloaded\b2ed8d53-41ce-48e6-b4ac-8b8e5e1a4fdf.dll

c:\programdata\PCDr\6032\AddOnDownloaded\b4cc2a4a-87f5-49cd-935c-18f1a80e65b7.dll

c:\programdata\PCDr\6032\AddOnDownloaded\bbfa36b0-30b0-4e36-8d8c-69df1d87626b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\bc6fc708-5b6b-4a72-b336-09b3089baa7a.dll

c:\programdata\PCDr\6032\AddOnDownloaded\be661974-a339-4e9a-bea4-bda0af68ba7f.dll

c:\programdata\PCDr\6032\AddOnDownloaded\bf647bd7-dfb5-4746-a6b4-b7c2fdbbf3b1.dll

c:\programdata\PCDr\6032\AddOnDownloaded\c4211805-b43b-471d-81af-4e0589f8607b.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ca35a61e-780d-401f-891e-22b67162d061.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ca39d363-7f7b-442f-9d1a-7cf8e06b7b08.dll

c:\programdata\PCDr\6032\AddOnDownloaded\cdda52ec-6ccd-425a-8c72-b7bbdc8b3acd.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d04640e7-f772-4909-8f8e-f8294ff0752f.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d1f4dc82-bc4c-4916-b37c-3ab9c30ae468.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d2597799-52b1-4a68-9280-897ad5c0c18e.dll

c:\programdata\PCDr\6032\AddOnDownloaded\d34c0cf7-889f-43dd-9283-b2b6f442aae3.dll

c:\programdata\PCDr\6032\AddOnDownloaded\daf30858-49d8-434b-b4b1-068b5dc9267c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ddb9fe5d-525c-4d5d-ac37-0bd10f2864f8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\dfc97e68-74cd-4807-807f-ac146d81ec5d.dll

c:\programdata\PCDr\6032\AddOnDownloaded\e238f8f5-5f0a-478f-b96a-d15f6f6cac94.dll

c:\programdata\PCDr\6032\AddOnDownloaded\e45cd45a-4d7c-4802-881f-74582b847e5c.dll

c:\programdata\PCDr\6032\AddOnDownloaded\e5a71f43-c979-4b3d-a544-9ed1dc6dc4c8.dll

c:\programdata\PCDr\6032\AddOnDownloaded\ef78c3e8-1d94-4219-8070-7617e119bba4.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f06c5597-1a85-4d1f-ac16-a6fdd2a6bedc.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f80d4ad1-1fad-43b5-b6f3-347848b5ddd5.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f8b3befb-ca07-4bff-8777-f565b237979f.dll

c:\programdata\PCDr\6032\AddOnDownloaded\f9dc840b-c6f7-42a5-acec-50cc7a2827fd.dll

c:\programdata\PCDr\6032\AddOnDownloaded\fb803e34-29ed-4941-a7b3-4074ca51286c.dll

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--------------- FCopy ---------------

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c:\windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.18377_none_b2d96a966698ad63\tcpip.sys --> c:\windows\system32\Drivers\tcpip.sys

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((((((((((((((((((((((((( Files Created from 2013-03-23 to 2013-04-23 )))))))))))))))))))))))))))))))

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2013-04-23 12:02 . 2013-04-23 12:08 -------- d-----w- c:\users\Danielle\AppData\Local\temp

2013-04-23 12:02 . 2013-04-23 12:02 -------- d-----w- c:\users\Guest\AppData\Local\temp

2013-04-23 12:02 . 2013-04-23 12:02 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-23 11:40 . 2013-04-10 03:08 6906960 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{971EFAC1-6D87-47E1-A6B0-183F59646FD9}\mpengine.dll

2013-04-16 16:10 . 2013-04-16 16:10 -------- d-----w- c:\users\Danielle\AppData\Roaming\Malwarebytes

2013-04-16 16:10 . 2013-04-16 16:10 -------- d-----w- c:\programdata\Malwarebytes

2013-04-16 16:10 . 2013-04-16 16:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-04-16 16:10 . 2013-04-04 18:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-10 20:37 . 2013-04-10 20:37 -------- d-----w- c:\programdata\PC-Doctor for Windows

2013-04-10 13:54 . 2013-04-22 00:58 -------- d-----w- c:\program files\Common Files\Mcafee

2013-04-10 13:54 . 2013-04-22 00:34 -------- d-----w- c:\program files\McAfee

2013-04-10 13:44 . 2013-04-21 15:04 -------- d-----w- c:\programdata\McAfee

2013-04-10 11:42 . 2013-03-08 03:52 2067968 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 11:42 . 2013-03-03 19:07 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 11:42 . 2013-03-11 13:25 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 11:42 . 2013-03-11 13:25 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 11:42 . 2013-03-09 03:45 49152 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 11:42 . 2013-03-09 01:28 64000 ----a-w- c:\windows\system32\smss.exe

2013-04-10 11:42 . 2013-03-08 03:53 376320 ----a-w- c:\windows\system32\winsrv.dll

2013-04-10 11:41 . 2013-03-05 01:40 2049024 ----a-w- c:\windows\system32\win32k.sys

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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

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2013-04-10 02:41 . 2012-04-21 22:22 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-10 02:41 . 2011-05-20 00:34 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-12 05:10 . 2010-04-30 00:35 237088 ------w- c:\windows\system32\MpSigStub.exe

2013-02-12 01:57 . 2013-03-22 22:54 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

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*Note* empty entries & legit default entries are not shown

REGEDIT4

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[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2007-04-18 159744]

"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-02-02 36864]

"VolPanel"="c:\program files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" [2006-11-27 180224]

"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]

"AVFX Engine"="c:\program files\Creative Live! Cam\VideoFX\StartFX.exe" [2007-02-13 20480]

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]

"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]

"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-03-16 17920]

"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-12 30192]

"SigmatelSysTrayApp"="sttray.exe" [2007-03-06 303104]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-06-09 13543968]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-06-09 92704]

"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2008-06-09 96800]

"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-02 59240]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-12-08 421736]

"BYRUA_AGENT"="c:\programdata\LGMOBILEAX\BYR_Client\VZWUAAgent.exe" [2012-07-27 396408]

.

c:\users\Danielle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

msconfig.lnk - [N/A]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-7-7 50688]

QuickSet.lnk - c:\windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [2007-7-7 45056]

WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2057536]

WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ \0

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf]

@="Driver"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd]

@="Driver"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

@="Service"

.

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^ymetray.lnk]

path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ymetray.lnk

backup=c:\windows\pss\ymetray.lnk.CommonStartup

backupExtension=.CommonStartup

.

[HKLM\~\startupfolder\C:^Users^Danielle^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OneNote 2007 Screen Clipper and Launcher.lnk]

path=c:\users\Danielle\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2007 Screen Clipper and Launcher.lnk

backup=c:\windows\pss\OneNote 2007 Screen Clipper and Launcher.lnk.Startup

backupExtension=.Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]

2011-03-30 01:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]

2007-03-09 15:09 63712 ----a-w- c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]

2011-08-31 01:57 40368 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe

.

R2 0318611366589336mcinstcleanup;McAfee Application Installer Cleanup (0318611366589336);c:\windows\TEMP\031861~1.EXE [x]

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-23 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-21 02:41]

.

2013-04-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-28 12:15]

.

2013-04-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-28 12:15]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html

TCP: DhcpNameServer = 209.18.47.61 209.18.47.62 192.168.1.1

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-04-23 08:09

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]

@Denied: (2) (LocalSystem)

"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,85,05,6c,d1,45,96,c5,44,8a,4f,75,\

"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,

d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,85,05,6c,d1,45,96,c5,44,8a,4f,75,\

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="YMP.Media"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'Explorer.exe'(1112)

c:\program files\Roxio\Drag-to-Disc\Shellex.dll

c:\windows\system32\DLAAPI_W.DLL

c:\program files\Roxio\Drag-to-Disc\ShellRes.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\nvvsvc.exe

c:\windows\system32\rundll32.exe

c:\windows\System32\LEXBCES.EXE

c:\windows\System32\LEXPPS.EXE

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe

c:\windows\system32\CTsvcCDA.exe

c:\windows\system32\FortiSslvpnDaemon.exe

c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe

c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe

c:\windows\system32\STacSV.exe

c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe

c:\windows\system32\DRIVERS\xaudio.exe

c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe

c:\windows\sttray.exe

c:\windows\System32\rundll32.exe

c:\windows\System32\rundll32.exe

c:\program files\Dell\QuickSet\quickset.exe

c:\windows\system32\wbem\unsecapp.exe

c:\program files\DellTPad\ApMsgFwd.exe

c:\program files\DellTPad\HidFind.exe

c:\program files\DellTPad\Apntex.exe

c:\windows\ehome\ehmsas.exe

c:\program files\iPod\bin\iPodService.exe

c:\windows\servicing\TrustedInstaller.exe

.

**************************************************************************

.

Completion time: 2013-04-23 08:17:24 - machine was rebooted

ComboFix-quarantined-files.txt 2013-04-23 12:17

ComboFix2.txt 2013-04-22 01:11

.

Pre-Run: 87,096,795,136 bytes free

Post-Run: 86,996,545,536 bytes free

.

- - End Of File - - C4671C85FC652DB032851507594E9D30

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Here is the new FSS log:

Farbar Service Scanner Version: 14-04-2013

Ran by Danielle (administrator) on 23-04-2013 at 21:30:27

Running from "C:\Users\Danielle\Desktop"

Windows Vista Home Premium Service Pack 2 (X86)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Attempt to access Yahoo IP returned error. Yahoo IP is offline

Yahoo.com is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Security Center:

============

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Other Services:

==============

File Check:

========

C:\Windows\system32\nsisvc.dll => MD5 is legit

C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit

C:\Windows\system32\dhcpcsvc.dll => MD5 is legit

C:\Windows\system32\Drivers\afd.sys => MD5 is legit

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit

C:\Windows\system32\Drivers\tcpip.sys

[2013-02-12 22:25] - [2009-12-08 16:52] - 0897624 ____A (Microsoft Corporation) 1ACBB7A47E78F4CC82D2EFFB72901528

C:\Windows\system32\dnsrslvr.dll => MD5 is legit

C:\Windows\system32\mpssvc.dll => MD5 is legit

C:\Windows\system32\bfe.dll => MD5 is legit

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit

C:\Windows\system32\SDRSVC.dll => MD5 is legit

C:\Windows\system32\vssvc.exe => MD5 is legit

C:\Windows\system32\wscsvc.dll => MD5 is legit

C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\system32\wuaueng.dll => MD5 is legit

C:\Windows\system32\qmgr.dll => MD5 is legit

C:\Windows\system32\es.dll => MD5 is legit

C:\Windows\system32\cryptsvc.dll => MD5 is legit

C:\Windows\system32\svchost.exe => MD5 is legit

C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

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Please download on the Desktop the following application: Windows Repair

Next, extract and launch the Repair_Windows.exe

Click on Start repairs tab and then click on Start

Check mark following options alone

Reset Registry Permissions

Reset File Permissions

Register System Files

Checkmark Restart System When Finished option

click the Start button

System should restart after repaired.

Finally, generate a new fresh Farbar Service Scanner log and let me know how are things.

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I can now access the Windows Security Center and the Windows Firewall is turned on.

I attempted to access Windows Defender through the Control Panel and I now get the following message:

Application failed to initialize: 0x800106ba. A problem caused this program's service to stop. To start the service, restart your computer or search Help and Support for how to start a service manually.

I restarted and got the same message. I found http://support.microsoft.com/kb/931849, but is Windows Defender necessary if I'm running McAfee?

Here is the latest FSS log:

Farbar Service Scanner Version: 14-04-2013

Ran by Danielle (administrator) on 24-04-2013 at 08:32:48

Running from "C:\Users\Danielle\Desktop"

Windows Vista Home Premium Service Pack 2 (X86)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Attempt to access Yahoo IP returned error. Yahoo IP is offline

Yahoo.com is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Security Center:

============

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Other Services:

==============

File Check:

========

C:\Windows\system32\nsisvc.dll => MD5 is legit

C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit

C:\Windows\system32\dhcpcsvc.dll => MD5 is legit

C:\Windows\system32\Drivers\afd.sys => MD5 is legit

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit

C:\Windows\system32\Drivers\tcpip.sys

[2013-02-12 22:25] - [2009-12-08 16:52] - 0897624 ____A (Microsoft Corporation) 1ACBB7A47E78F4CC82D2EFFB72901528

C:\Windows\system32\dnsrslvr.dll => MD5 is legit

C:\Windows\system32\mpssvc.dll => MD5 is legit

C:\Windows\system32\bfe.dll => MD5 is legit

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit

C:\Windows\system32\SDRSVC.dll => MD5 is legit

C:\Windows\system32\vssvc.exe => MD5 is legit

C:\Windows\system32\wscsvc.dll => MD5 is legit

C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\system32\wuaueng.dll => MD5 is legit

C:\Windows\system32\qmgr.dll => MD5 is legit

C:\Windows\system32\es.dll => MD5 is legit

C:\Windows\system32\cryptsvc.dll => MD5 is legit

C:\Windows\system32\svchost.exe => MD5 is legit

C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****

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Glad I could help! :)

Yes, let's clean these tools:

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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Maniac - I ran OTC but Rkill is still on my desktop.

Thanks for the malware prevention tips. I will likely be even more cautious on the Internet now. I believe the malware was embedded in a PDF file, which was the menu on a restaurant's website.

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Deleted!

Again, thank you! I was referred to this site by a colleague and wasn't really sure what to expect. But you have been extremely helpful and easy to work with.

I can only hope that I won't need these services in the future, but if I do, I know exactly where to come! :)

Regards,

DDJ

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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