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Trojan.agent not deleted on reboot


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Hello,

After full scan MBAM does detect and suggests to restart. However it does not delete the trojan on restart. Again i redo the full scan and the virus is still there. I have gone through the forums to accumilate ideas but thought best to ask here..So here i go;

Please HELP!!!

Below is the log from the last run:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.20.10

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Richard :: RICHARD-HP [administrator]

21/04/2013 03:11:32

mbam-log-2012-02-29 (12-43-59).txt

Scan type: Full scan (C:\|E:\|F:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P

Scan options disabled:

Objects scanned: 494736

Time elapsed: 1 hour(s), 29 minute(s), 47 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 1

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|51254 (Trojan.Agent) -> Data: C:\PROGRA~3\LOCALS~1\Temp\msaibgr.bat -> Delete on reboot.

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

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Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

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Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>
Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][ROGUE ST] HKLM\[...]\Policies\Explorer\Run : 51254 (C:\ProgramData\Local Settings\Temp\msaibgr.bat) -> FOUND

[RUN][ROGUE ST] HKLM\[...]\Wow6432Node\Policies\Explorer\Run : 51254 (C:\ProgramData\Local Settings\Temp\msaibgr.bat) -> FOUND

Now click Delete on the right hand column under Options

-------------

Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Yes, lets check for any adware while you're here:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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Some adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Here is the report from Adwcleaner:

# AdwCleaner v2.200 - Logfile created 04/21/2013 at 16:32:58

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : Richard - RICHARD-HP

# Boot Mode : Normal

# Running from : C:\Users\Richard\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\boost_interprocess

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Mozilla Firefox v12.0 (en-US)

File : C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\af9lw34h.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1423 octets] - [21/04/2013 16:11:02]

AdwCleaner[R2].txt - [1483 octets] - [21/04/2013 16:11:24]

AdwCleaner[R3].txt - [1543 octets] - [21/04/2013 16:32:20]

AdwCleaner[s1].txt - [1338 octets] - [21/04/2013 16:32:58]

########## EOF - C:\AdwCleaner[s1].txt - [1398 octets] ##########

About to run the security check.

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Here are the result of the scan..

Results of screen317's Security Check version 0.99.62

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Windows Firewall Disabled!

Microsoft Security Essentials

(On Access scanning disabled!)

Error obtaining update status for antivirus!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 6 Update 29

Java version out of Date!

Adobe Flash Player 11.5.502.110 Flash Player out of Date!

Adobe Reader 10.1.5 Adobe Reader out of Date!

Mozilla Firefox 12.0 Firefox out of Date!

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

Microsoft Security Essentials msseces.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

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Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

Java™ 6 Update 29 <---please uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Adobe Flash Player 11.5.502.110 Flash Player out of Date! <---please check for an update if available (look in your control panel)

Adobe Reader 10.1.5 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe.

Mozilla Firefox 12.0 Firefox out of Date! <---please check for an update if available

----------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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I have updated the related programs and removed ComboFix plus adobe for foxit reader. Should I run security check to see if everything is up to date?

About to run OTL.. and you've been amazing I'm very grateful for your assistance on the matter. I shall leave you a comment. Thanking you.

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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