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Computer is running slowly. I am worried it may be infected by malware. Got this laptop from a friend, not sure what he may have done to correct any issues. Attached logs:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 8.0.6001.18702

Run by kbeverin at 11:19:52 on 2013-04-20

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3539.2531 [GMT -5:00]

.

AV: Symantec AntiVirus Corporate Edition *Enabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}

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============== Running Processes ================

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C:\Program Files\Fingerprint Sensor\AtService.exe

C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

c:\drivers\audio\r205445\stacsv.exe

C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Microsoft\BingBar\BBSvc.EXE

C:\Program Files\Microsoft\BingBar\SeaPort.EXE

C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe

C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe

C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe

C:\WINDOWS\system32\lxdncoms.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Symantec AntiVirus\SavRoam.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

C:\WINDOWS\system32\wdfmgr.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\WINDOWS\system32\AESTFltr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe

C:\Program Files\DellTPad\Apntex.exe

C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Sharp\Sharpdesk\IndexTray.exe

C:\Program Files\Sharp\Sharpdesk\SharpTray.exe

C:\Program Files\Sharp\Sharpdesk\FtpServer.exe

C:\PROGRA~1\Sharp\SHARPD~1\Indexer.exe

C:\Program Files\Lexmark 2600 Series\lxdnmon.exe

C:\Program Files\Lexmark 2600 Series\ezprint.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Palm\Hotsync.exe

C:\Program Files\Symantec AntiVirus\DoScan.exe

C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

C:\Program Files\Sharp\Sharpdesk\nsapp.exe

C:\WINDOWS\system32\SearchFilterHost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

C:\WINDOWS\system32\svchost.exe -k NetworkService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k LocalService

C:\WINDOWS\system32\svchost.exe -k imgsvc

.

============== Pseudo HJT Report ===============

.

uSearch Page = hxxp://www.live.com

uProxyServer = moranmachado.com.web01.mxlogic.net:8080

uProxyOverride = 10.117.1.*;192.168.1.*;127.0.0.*;172.32.16.*;10.0.0.*;192.168.2.*;<local>

uURLSearchHooks: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - <orphaned>

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>

BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

uRun: [iSUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [Google Update] "c:\documents and settings\kbeverin\local settings\application data\google\update\GoogleUpdate.exe" /c

mRun: [Apoint] c:\program files\delltpad\Apoint.exe

mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe

mRun: [AESTFltr] c:\windows\system32\AESTFltr.exe /NoDlg

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [ChangeTPMAuth] c:\program files\wave systems corp\common\ChangeTPMAuth.exe /T:NTRU12

mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe

mRun: [EmbassySecurityCheck] "c:\program files\wave systems corp\embassy security setup\EMBASSYSecurityCheck.exe"

mRun: [uSCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe

mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"

mRun: [vptray] c:\progra~1\symant~1\VPTray.exe

mRun: [indexTray] "c:\program files\sharp\sharpdesk\IndexTray.exe" /n

mRun: [sharpTray] "c:\program files\sharp\sharpdesk\SharpTray.exe"

mRun: [TypeRegChecker] "c:\program files\sharp\sharpdesk\TypeRegChecker.exe"

mRun: [FtpServer.exe] "c:\program files\sharp\sharpdesk\FtpServer.exe" -usedefault

mRun: [lxdnmon.exe] "c:\program files\lexmark 2600 series\lxdnmon.exe"

mRun: [EzPrint] "c:\program files\lexmark 2600 series\ezprint.exe"

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netscr~1.lnk - c:\program files\juniper\netscreen-remote\SafeCfg.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: NameServer = 192.168.1.1

TCP: Interfaces\{99A65DB1-ADC3-4F7C-B764-0BA5807976E2} : DHCPNameServer = 192.168.1.1

Handler: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - c:\program files\sharp\sharpdesk\ExplorerExtensions.dll

Notify: igfxcui - igfxdev.dll

Notify: NavLogon - c:\windows\system32\NavLogon.dll

SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

LSA: Authentication Packages = msv1_0 wvauth

.

============= SERVICES / DRIVERS ===============

.

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]

R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]

R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-6-27 1664248]

R2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]

R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]

R2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\broadcom\mgmtagent\BrcmMgmtAgent.exe [2008-7-1 110592]

R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2008-9-4 406808]

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]

R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]

R2 Crypto;Crypto;c:\windows\system32\drivers\Crypto.sys [2009-3-2 521786]

R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\dell\dell controlpoint\system manager\DCPSysMgrSvc.exe [2008-11-11 451872]

R2 IPSECDRV;SafeNet IPSec Plugin;c:\windows\system32\drivers\IpSecDrv.sys [2009-3-2 119864]

R2 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe -service --> c:\windows\system32\lxdncoms.exe -service [?]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-4-19 418376]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-12-16 701512]

R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]

R2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2008-10-1 90112]

R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-2-24 112128]

R3 DniVap;SafeNet WAN Miniport (VA);c:\windows\system32\drivers\vap.sys [2009-3-2 36188]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-28 102448]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-2-24 110080]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-12-16 22856]

R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20110415.002\naveng.sys [2011-4-15 86136]

R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20110415.002\navex15.sys [2011-4-15 1393144]

S2 lxdnCATSCustConnectService;lxdnCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdnserv.exe [2011-4-26 94208]

S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-4-19 35144]

.

=============== File Associations ===============

.

FileExt: .scr: AutoCADScriptFile=c:\windows\system32\notepad.exe "%1"

.

=============== Created Last 30 ================

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2013-04-20 01:06:03 143688 ----a-w- c:\windows\system32\drivers\20F67E87.sys

2013-04-20 01:04:30 143688 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-04-20 00:26:20 -------- d-----w- c:\program files\HitmanPro

2013-04-19 22:19:09 -------- d-----w- c:\documents and settings\all users\application data\HitmanPro

2013-04-19 19:01:47 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

.

==================== Find3M ====================

.

2013-04-04 19:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

.

============= FINISH: 11:23:01.31 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows XP Professional

Boot Device: \Device\HarddiskVolume2

Install Date: 3/2/2009 12:22:16 PM

System Uptime: 4/20/2013 11:15:39 AM (0 hours ago)

.

Motherboard: Dell Inc. | | 0DW634

Processor: Intel® Core2 Duo CPU P8600 @ 2.40GHz | Microprocessor | 2393/266mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 149 GiB total, 88.55 GiB free.

E: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Dell Wireless 1397 WLAN Mini-Card

Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&84CCC20&0&00E1

Manufacturer: Broadcom

Name: Dell Wireless 1397 WLAN Mini-Card

PNP Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&84CCC20&0&00E1

Service: BCM43XX

.

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}

Description: Broadcom NetXtreme 57xx Gigabit Controller

Device ID: PCI\VEN_14E4&DEV_1674&SUBSYS_02631028&REV_00\4&2DA1E264&0&00E4

Manufacturer: Broadcom

Name: Broadcom NetXtreme 57xx Gigabit Controller

PNP Device ID: PCI\VEN_14E4&DEV_1674&SUBSYS_02631028&REV_00\4&2DA1E264&0&00E4

Service: b57w2k

.

Class GUID: {4D36E965-E325-11CE-BFC1-08002BE10318}

Description: CD-ROM Drive

Device ID: IDE\CDROMPLDS_DVD+-RW_DS-8A3S____________________HD11____\4&2C12AD3&0&0.1.0

Manufacturer: (Standard CD-ROM drives)

Name: PLDS DVD+-RW DS-8A3S

PNP Device ID: IDE\CDROMPLDS_DVD+-RW_DS-8A3S____________________HD11____\4&2C12AD3&0&0.1.0

Service: cdrom

.

==== System Restore Points ===================

.

RP372: 1/24/2011 11:38:25 AM - System Checkpoint

RP373: 1/25/2011 11:58:49 AM - System Checkpoint

RP374: 1/27/2011 1:27:25 PM - System Checkpoint

RP375: 1/30/2011 1:23:53 PM - Software Distribution Service 3.0

RP376: 1/31/2011 7:56:41 AM - Software Distribution Service 3.0

RP377: 2/1/2011 11:10:14 AM - System Checkpoint

RP378: 2/1/2011 5:56:49 PM - Software Distribution Service 3.0

RP379: 2/3/2011 11:32:41 AM - System Checkpoint

RP380: 2/4/2011 11:35:51 AM - System Checkpoint

RP381: 2/7/2011 11:51:09 AM - System Checkpoint

RP382: 2/10/2011 7:45:25 AM - Software Distribution Service 3.0

RP383: 2/10/2011 11:10:57 AM - Installed DirectX

RP384: 2/11/2011 12:52:27 PM - System Checkpoint

RP385: 2/14/2011 11:24:55 AM - System Checkpoint

RP386: 2/15/2011 11:39:15 AM - System Checkpoint

RP387: 2/16/2011 11:40:10 AM - System Checkpoint

RP388: 2/18/2011 8:52:09 AM - System Checkpoint

RP389: 2/21/2011 11:55:18 AM - System Checkpoint

RP390: 2/23/2011 11:25:10 AM - System Checkpoint

RP391: 2/24/2011 11:27:23 AM - System Checkpoint

RP392: 2/25/2011 11:55:42 AM - System Checkpoint

RP393: 3/1/2011 11:45:09 AM - System Checkpoint

RP394: 3/2/2011 2:34:44 PM - System Checkpoint

RP395: 3/2/2011 5:19:54 PM - Software Distribution Service 3.0

RP396: 3/4/2011 9:30:37 AM - System Checkpoint

RP397: 3/5/2011 9:36:25 AM - System Checkpoint

RP398: 3/9/2011 4:55:47 PM - Software Distribution Service 3.0

RP399: 3/11/2011 1:32:23 PM - System Checkpoint

RP400: 3/15/2011 1:59:46 PM - System Checkpoint

RP401: 3/18/2011 8:48:30 AM - System Checkpoint

RP402: 3/22/2011 7:59:28 AM - System Checkpoint

RP403: 3/23/2011 8:00:22 AM - System Checkpoint

RP404: 3/24/2011 5:42:48 AM - Software Distribution Service 3.0

RP405: 3/25/2011 10:15:55 AM - System Checkpoint

RP406: 3/28/2011 9:56:52 AM - System Checkpoint

RP407: 3/29/2011 10:32:51 AM - System Checkpoint

RP408: 3/30/2011 10:45:24 AM - System Checkpoint

RP409: 3/31/2011 2:23:11 PM - System Checkpoint

RP410: 4/4/2011 8:36:28 AM - System Checkpoint

RP411: 4/5/2011 8:52:35 AM - System Checkpoint

RP412: 4/6/2011 11:00:46 AM - System Checkpoint

RP413: 4/11/2011 2:36:39 PM - System Checkpoint

RP414: 4/13/2011 12:10:05 PM - System Checkpoint

RP415: 4/14/2011 3:00:26 AM - Software Distribution Service 3.0

RP416: 4/15/2011 10:33:30 AM - System Checkpoint

RP417: 4/18/2011 3:30:27 PM - System Checkpoint

RP418: 4/19/2011 4:19:19 PM - System Checkpoint

RP419: 4/21/2011 8:14:40 AM - System Checkpoint

RP420: 4/25/2011 7:51:46 AM - Software Distribution Service 3.0

RP421: 5/2/2011 5:30:13 PM - Software Distribution Service 3.0

RP422: 6/3/2011 7:03:51 AM - Software Distribution Service 3.0

RP423: 6/25/2011 6:21:28 PM - Software Distribution Service 3.0

RP424: 8/4/2011 9:09:43 PM - Software Distribution Service 3.0

RP425: 8/8/2011 8:08:58 PM - Software Distribution Service 3.0

RP426: 8/21/2011 11:02:13 AM - Software Distribution Service 3.0

RP427: 8/23/2011 6:35:01 PM - Software Distribution Service 3.0

RP428: 11/5/2011 1:27:42 PM - Software Distribution Service 3.0

RP429: 11/16/2011 12:15:44 PM - Software Distribution Service 3.0

RP430: 11/20/2011 9:59:22 AM - Software Distribution Service 3.0

RP431: 11/24/2011 9:33:04 AM - Software Distribution Service 3.0

RP432: 12/17/2011 10:06:24 AM - Software Distribution Service 3.0

RP433: 1/2/2012 2:56:53 PM - Software Distribution Service 3.0

RP434: 1/12/2012 9:44:10 PM - Software Distribution Service 3.0

RP435: 2/11/2012 1:07:11 AM - Software Distribution Service 3.0

RP436: 3/17/2012 7:20:51 PM - Software Distribution Service 3.0

RP437: 4/11/2012 6:22:03 PM - Software Distribution Service 3.0

RP438: 5/20/2012 4:37:40 PM - Software Distribution Service 3.0

RP439: 6/25/2012 7:24:44 PM - Software Distribution Service 3.0

RP440: 7/16/2012 12:46:19 PM - Software Distribution Service 3.0

RP441: 8/3/2012 1:11:56 PM - Removed Skype™ 5.10

RP442: 8/3/2012 1:12:41 PM - Removed Skype Click to Call

RP443: 8/4/2012 11:01:05 AM - Removed Skype™ 5.10

RP444: 8/6/2012 12:20:30 PM - Removed Skype™ 5.10

RP445: 8/6/2012 8:59:37 PM - Good Restore Point

RP446: 8/10/2012 2:40:11 PM - Restore Operation

RP447: 4/19/2013 5:35:19 PM - Removed Java 6 Update 11

.

==== Installed Programs ======================

.

Adobe Acrobat 9 Standard - English, Français, Deutsch

Aide PDF to DXF Converter 9.5

All Day Battery Life Configuration

AuthenTec Fingerprint System

AutoCAD Civil 3D 2009

AutoCAD Civil 3D 2010

AutoCAD Civil 3D 2010 Language Pack - English

Autodesk Design Review 2011

Autodesk Material Library 2011

Autodesk Material Library 2011 Base Image library

Autodesk Material Library 2011 Medium Image library

Autodesk Revit MEP 2011

Autodesk Vault 2010 (Client)

Autodesk Vault 2010 (Client) English Language Pack

Bing Bar

BioAPI Framework

biolsp patch

BlackBerry Desktop Software 4.3

Broadcom Management Programs

Broadcom TPM Driver Installer

BSD SpecLink

BSDWsClient

Choice Guard

CYMDIST 4.1 Demo

DCP32MMWrapper

Dell Control Point

Dell ControlPoint Connection Manager

Dell ControlPoint Security Manager

Dell ControlPoint System Manager

Dell Embassy Trust Suite by Wave Systems

Dell Security Device Driver Pack

Dell Touchpad

Dell Wireless WLAN Card Utility

Design Master Electrical

Document Manager Lite

DWG TrueView 2010

EMBASSY Security Center

EMBASSY Security Setup

ESC Home Page Plugin

FileZilla Client 3.3.5.1

Flow Optimization Software

Gemalto

Google Chrome

Google Earth

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946040)

Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946308)

Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946344)

Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947540)

Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947789)

Hotfix for Windows XP (KB2158563)

Hotfix for Windows XP (KB2443685)

Hotfix for Windows XP (KB2570791)

Hotfix for Windows XP (KB2633952)

Hotfix for Windows XP (KB915800-v4)

Hotfix for Windows XP (KB942288-v3)

Hotfix for Windows XP (KB945436)

Hotfix for Windows XP (KB949764)

Hotfix for Windows XP (KB952287)

Hotfix for Windows XP (KB953955)

Hotfix for Windows XP (KB954434)

Hotfix for Windows XP (KB954550-v5)

Hotfix for Windows XP (KB954708)

Hotfix for Windows XP (KB958347)

Hotfix for Windows XP (KB959252)

Hotfix for Windows XP (KB961118)

Hotfix for Windows XP (KB970653-v3)

Hotfix for Windows XP (KB976098-v2)

Hotfix for Windows XP (KB979306)

Hotfix for Windows XP (KB981793)

Intel® Graphics Media Accelerator Driver

Intel® Matrix Storage Manager

Junk Mail filter update

Lexmark 2600 Series

Linx

LiveUpdate 3.1 (Symantec Corporation)

Malwarebytes Anti-Malware version 1.75.0.1300

Masterworks 6.3

MFCLOC

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Security Update (KB2656353)

Microsoft .NET Framework 1.1 Security Update (KB2656370)

Microsoft .NET Framework 1.1 Security Update (KB979906)

Microsoft .NET Framework 2.0 Service Pack 2

Microsoft .NET Framework 3.0 Service Pack 2

Microsoft .NET Framework 3.5 SP1

Microsoft Application Error Reporting

Microsoft Kernel-Mode Driver Framework Feature Pack 1.5

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Basic 2007

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Outlook MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft Software Update for Web Folders (English) 12

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Sync Framework Runtime Native v1.0 (x86)

Microsoft Sync Framework Services Native v1.0 (x86)

Microsoft Visual Basic Power Packs 3.0

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729

Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729

Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729

Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729

Microsoft Visual Studio Tools for Applications 2.0 - ENU

Microsoft Visual Studio Tools for Applications 2.0 Runtime

Microsoft WSE 3.0 Runtime

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 6.0 Parser (KB933579)

NetScreen-Remote

NTRU TCG Software Stack

Palm Desktop by ACCESS

Palm Outlook Conduits Updater

PowerDVD

Preboot Manager

Private Information Manager

Roxio Activation Module

Roxio Creator Audio

Roxio Creator BDAV Plugin

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Drag-to-Disc

Roxio Express Labeler 3

Roxio Media Manager

Roxio Update Manager

Secure Update

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

Security Update for Microsoft Windows (KB2564958)

Security Update for Windows Internet Explorer 8 (KB2183461)

Security Update for Windows Internet Explorer 8 (KB2360131)

Security Update for Windows Internet Explorer 8 (KB2416400)

Security Update for Windows Internet Explorer 8 (KB2482017)

Security Update for Windows Internet Explorer 8 (KB2497640)

Security Update for Windows Internet Explorer 8 (KB2510531)

Security Update for Windows Internet Explorer 8 (KB2530548)

Security Update for Windows Internet Explorer 8 (KB2544521)

Security Update for Windows Internet Explorer 8 (KB2559049)

Security Update for Windows Internet Explorer 8 (KB2586448)

Security Update for Windows Internet Explorer 8 (KB2618444)

Security Update for Windows Internet Explorer 8 (KB2647516)

Security Update for Windows Internet Explorer 8 (KB2675157)

Security Update for Windows Internet Explorer 8 (KB2699988)

Security Update for Windows Internet Explorer 8 (KB971961)

Security Update for Windows Internet Explorer 8 (KB978207)

Security Update for Windows Internet Explorer 8 (KB981332)

Security Update for Windows Internet Explorer 8 (KB982381)

Security Update for Windows Media Player (KB2378111)

Security Update for Windows Media Player (KB952069)

Security Update for Windows Media Player (KB954155)

Security Update for Windows Media Player (KB968816)

Security Update for Windows Media Player (KB973540)

Security Update for Windows Media Player (KB975558)

Security Update for Windows Media Player (KB978695)

Security Update for Windows Media Player (KB979402)

Security Update for Windows Search 4 - KB963093

Security Update for Windows XP (KB2079403)

Security Update for Windows XP (KB2115168)

Security Update for Windows XP (KB2121546)

Security Update for Windows XP (KB2160329)

Security Update for Windows XP (KB2229593)

Security Update for Windows XP (KB2259922)

Security Update for Windows XP (KB2279986)

Security Update for Windows XP (KB2286198)

Security Update for Windows XP (KB2296011)

Security Update for Windows XP (KB2296199)

Security Update for Windows XP (KB2347290)

Security Update for Windows XP (KB2360937)

Security Update for Windows XP (KB2387149)

Security Update for Windows XP (KB2393802)

Security Update for Windows XP (KB2412687)

Security Update for Windows XP (KB2419632)

Security Update for Windows XP (KB2423089)

Security Update for Windows XP (KB2436673)

Security Update for Windows XP (KB2440591)

Security Update for Windows XP (KB2443105)

Security Update for Windows XP (KB2476490)

Security Update for Windows XP (KB2476687)

Security Update for Windows XP (KB2478960)

Security Update for Windows XP (KB2478971)

Security Update for Windows XP (KB2479628)

Security Update for Windows XP (KB2479943)

Security Update for Windows XP (KB2481109)

Security Update for Windows XP (KB2483185)

Security Update for Windows XP (KB2485376)

Security Update for Windows XP (KB2485663)

Security Update for Windows XP (KB2491683)

Security Update for Windows XP (KB2503658)

Security Update for Windows XP (KB2503665)

Security Update for Windows XP (KB2506212)

Security Update for Windows XP (KB2506223)

Security Update for Windows XP (KB2507618)

Security Update for Windows XP (KB2507938)

Security Update for Windows XP (KB2508272)

Security Update for Windows XP (KB2508429)

Security Update for Windows XP (KB2509553)

Security Update for Windows XP (KB2511455)

Security Update for Windows XP (KB2524375)

Security Update for Windows XP (KB2535512)

Security Update for Windows XP (KB2536276-v2)

Security Update for Windows XP (KB2536276)

Security Update for Windows XP (KB2544893-v2)

Security Update for Windows XP (KB2544893)

Security Update for Windows XP (KB2555917)

Security Update for Windows XP (KB2562937)

Security Update for Windows XP (KB2566454)

Security Update for Windows XP (KB2567053)

Security Update for Windows XP (KB2567680)

Security Update for Windows XP (KB2570222)

Security Update for Windows XP (KB2570947)

Security Update for Windows XP (KB2584146)

Security Update for Windows XP (KB2585542)

Security Update for Windows XP (KB2592799)

Security Update for Windows XP (KB2598479)

Security Update for Windows XP (KB2603381)

Security Update for Windows XP (KB2618451)

Security Update for Windows XP (KB2619339)

Security Update for Windows XP (KB2620712)

Security Update for Windows XP (KB2621440)

Security Update for Windows XP (KB2624667)

Security Update for Windows XP (KB2631813)

Security Update for Windows XP (KB2633171)

Security Update for Windows XP (KB2639417)

Security Update for Windows XP (KB2641653)

Security Update for Windows XP (KB2646524)

Security Update for Windows XP (KB2647518)

Security Update for Windows XP (KB2653956)

Security Update for Windows XP (KB2655992)

Security Update for Windows XP (KB2659262)

Security Update for Windows XP (KB2661637)

Security Update for Windows XP (KB2676562)

Security Update for Windows XP (KB2685939)

Security Update for Windows XP (KB2686509)

Security Update for Windows XP (KB2691442)

Security Update for Windows XP (KB2695962)

Security Update for Windows XP (KB2698365)

Security Update for Windows XP (KB2707511)

Security Update for Windows XP (KB2709162)

Security Update for Windows XP (KB2718523)

Security Update for Windows XP (KB2719985)

Security Update for Windows XP (KB923561)

Security Update for Windows XP (KB923689)

Security Update for Windows XP (KB938464)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB946648)

Security Update for Windows XP (KB950762)

Security Update for Windows XP (KB950974)

Security Update for Windows XP (KB951066)

Security Update for Windows XP (KB951376-v2)

Security Update for Windows XP (KB951698)

Security Update for Windows XP (KB951748)

Security Update for Windows XP (KB952004)

Security Update for Windows XP (KB952954)

Security Update for Windows XP (KB954211)

Security Update for Windows XP (KB954459)

Security Update for Windows XP (KB954600)

Security Update for Windows XP (KB955069)

Security Update for Windows XP (KB956391)

Security Update for Windows XP (KB956572)

Security Update for Windows XP (KB956744)

Security Update for Windows XP (KB956802)

Security Update for Windows XP (KB956803)

Security Update for Windows XP (KB956841)

Security Update for Windows XP (KB956844)

Security Update for Windows XP (KB957095)

Security Update for Windows XP (KB957097)

Security Update for Windows XP (KB958215)

Security Update for Windows XP (KB958644)

Security Update for Windows XP (KB958687)

Security Update for Windows XP (KB958690)

Security Update for Windows XP (KB958869)

Security Update for Windows XP (KB959426)

Security Update for Windows XP (KB960225)

Security Update for Windows XP (KB960714)

Security Update for Windows XP (KB960715)

Security Update for Windows XP (KB960803)

Security Update for Windows XP (KB960859)

Security Update for Windows XP (KB961371)

Security Update for Windows XP (KB961373)

Security Update for Windows XP (KB961501)

Security Update for Windows XP (KB963027)

Security Update for Windows XP (KB968537)

Security Update for Windows XP (KB969059)

Security Update for Windows XP (KB969897)

Security Update for Windows XP (KB969898)

Security Update for Windows XP (KB969947)

Security Update for Windows XP (KB970238)

Security Update for Windows XP (KB970430)

Security Update for Windows XP (KB971468)

Security Update for Windows XP (KB971486)

Security Update for Windows XP (KB971557)

Security Update for Windows XP (KB971633)

Security Update for Windows XP (KB971657)

Security Update for Windows XP (KB971961)

Security Update for Windows XP (KB972260)

Security Update for Windows XP (KB972270)

Security Update for Windows XP (KB973346)

Security Update for Windows XP (KB973354)

Security Update for Windows XP (KB973507)

Security Update for Windows XP (KB973525)

Security Update for Windows XP (KB973869)

Security Update for Windows XP (KB973904)

Security Update for Windows XP (KB974112)

Security Update for Windows XP (KB974318)

Security Update for Windows XP (KB974392)

Security Update for Windows XP (KB974455)

Security Update for Windows XP (KB974571)

Security Update for Windows XP (KB975025)

Security Update for Windows XP (KB975467)

Security Update for Windows XP (KB975560)

Security Update for Windows XP (KB975561)

Security Update for Windows XP (KB975562)

Security Update for Windows XP (KB975713)

Security Update for Windows XP (KB976325)

Security Update for Windows XP (KB977165)

Security Update for Windows XP (KB977816)

Security Update for Windows XP (KB977914)

Security Update for Windows XP (KB978037)

Security Update for Windows XP (KB978251)

Security Update for Windows XP (KB978262)

Security Update for Windows XP (KB978338)

Security Update for Windows XP (KB978542)

Security Update for Windows XP (KB978601)

Security Update for Windows XP (KB978706)

Security Update for Windows XP (KB979309)

Security Update for Windows XP (KB979482)

Security Update for Windows XP (KB979559)

Security Update for Windows XP (KB979683)

Security Update for Windows XP (KB979687)

Security Update for Windows XP (KB980195)

Security Update for Windows XP (KB980218)

Security Update for Windows XP (KB980232)

Security Update for Windows XP (KB980436)

Security Update for Windows XP (KB981322)

Security Update for Windows XP (KB981852)

Security Update for Windows XP (KB981957)

Security Update for Windows XP (KB981997)

Security Update for Windows XP (KB982132)

Security Update for Windows XP (KB982214)

Security Update for Windows XP (KB982665)

Security Update for Windows XP (KB982802)

Security Wizards

Segoe UI

SHARP MX Series PCL/PS Printer Driver

Sharpdesk

Sonic CinePlayer Decoder Pack

Suunto Dive Manager 3.0.0

Suunto USB Driver

Symantec AntiVirus

Trusted Drive Manager

tsp patch

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687310) 32-Bit Edition

Update for Windows Internet Explorer 8 (KB976662)

Update for Windows Internet Explorer 8 (KB980182)

Update for Windows XP (KB2141007)

Update for Windows XP (KB2345886)

Update for Windows XP (KB2467659)

Update for Windows XP (KB2541763)

Update for Windows XP (KB2641690)

Update for Windows XP (KB2718704)

Update for Windows XP (KB898461)

Update for Windows XP (KB951618-v2)

Update for Windows XP (KB951978)

Update for Windows XP (KB955759)

Update for Windows XP (KB955839)

Update for Windows XP (KB967715)

Update for Windows XP (KB968389)

Update for Windows XP (KB971029)

Update for Windows XP (KB971737)

Update for Windows XP (KB973687)

Update for Windows XP (KB973815)

Update for Windows XP (KB976749)

Update for Windows XP (KB978207)

UPEK TouchChip Fingerprint Reader

VBA (2627.01)

Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177

Wave Infrastructure Installer

Wave Support Software

WebFldrs XP

Windows Driver Package - AuthenTec Inc. (ATSwpWDF) Biometric (06/12/2008 8.1.0.51)

Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5)

Windows Driver Package - Suunto Suunto USB Driver Package (03/13/2008 2.04.06)

Windows Driver Package - Suunto Suunto USB Driver Package (06/27/2007 2.02.04)

Windows Driver Package - Suunto Suunto USB Serial Port (03/13/2008 2.04.06)

Windows Driver Package - Suunto Suunto USB Serial Port (06/27/2007 2.02.04)

Windows Genuine Advantage Notifications (KB905474)

Windows Internet Explorer 8

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Mail

Windows Live Messenger

Windows Live Photo Gallery

Windows Live Sign-in Assistant

Windows Live Sync

Windows Live Upload Tool

Windows Live Writer

Windows Media Format Runtime

Windows Presentation Foundation

Windows Search 4.0

XML Paper Specification Shared Components Pack 1.0

.

==== Event Viewer Messages From Past Week ========

.

4/19/2013 8:56:06 PM, error: Service Control Manager [7034] - The Dell ControlPoint System Manager service terminated unexpectedly. It has done this 1 time(s).

4/19/2013 8:56:06 PM, error: Service Control Manager [7034] - The Dell ControlPoint Button Service service terminated unexpectedly. It has done this 1 time(s).

4/19/2013 8:49:00 PM, error: Schedule [7901] - The At42.job command failed to start due to the following error: %%2147942402

4/19/2013 8:49:00 PM, error: Schedule [7901] - The At41.job command failed to start due to the following error: %%2147942402

4/19/2013 8:31:02 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 00225F6C7598. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

4/19/2013 7:49:00 PM, error: Schedule [7901] - The At40.job command failed to start due to the following error: %%2147942402

4/19/2013 7:49:00 PM, error: Schedule [7901] - The At39.job command failed to start due to the following error: %%2147942402

4/19/2013 7:06:34 PM, error: Dhcp [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 00225F6C7598 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

4/19/2013 6:49:00 PM, error: Schedule [7901] - The At38.job command failed to start due to the following error: %%2147942402

4/19/2013 6:49:00 PM, error: Schedule [7901] - The At37.job command failed to start due to the following error: %%2147942402

4/19/2013 5:49:00 PM, error: Schedule [7901] - The At36.job command failed to start due to the following error: %%2147942402

4/19/2013 5:49:00 PM, error: Schedule [7901] - The At35.job command failed to start due to the following error: %%2147942402

4/19/2013 4:49:00 PM, error: Schedule [7901] - The At34.job command failed to start due to the following error: %%2147942402

4/19/2013 4:49:00 PM, error: Schedule [7901] - The At33.job command failed to start due to the following error: %%2147942402

4/19/2013 3:49:00 PM, error: Schedule [7901] - The At32.job command failed to start due to the following error: %%2147942402

4/19/2013 3:49:00 PM, error: Schedule [7901] - The At31.job command failed to start due to the following error: %%2147942402

4/19/2013 3:24:32 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Cdrom Imapi

4/19/2013 3:23:46 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the lxdnCATSCustConnectService service to connect.

4/19/2013 3:23:46 PM, error: Service Control Manager [7000] - The lxdnCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/19/2013 3:23:29 PM, error: NETLOGON [5719] - No Domain Controller is available for domain MORANENG due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.

4/19/2013 3:21:37 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/19/2013 3:20:12 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

4/19/2013 2:37:33 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Cdrom eeCtrl Fips Imapi intelppm ohci1394 SAVRT SAVRTPEL SPBBCDrv SYMTDI

4/19/2013 2:36:07 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.

4/19/2013 1:56:32 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Cdrom eeCtrl Fips Imapi intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI

4/19/2013 1:56:32 PM, error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

4/19/2013 1:49:12 PM, error: Schedule [7901] - The At28.job command failed to start due to the following error: %%2147942402

4/19/2013 1:49:10 PM, error: Schedule [7901] - The At27.job command failed to start due to the following error: %%2147942402

4/19/2013 1:28:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Cdrom eeCtrl Fips Imapi intelppm IPSec MRxSmb NetBIOS NetBT ohci1394 RasAcd Rdbss SAVRT SAVRTPEL SPBBCDrv SYMTDI Tcpip

4/19/2013 1:28:30 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.

4/19/2013 1:28:30 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.

4/19/2013 1:28:30 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.

4/17/2013 12:54:43 PM, error: Service Control Manager [7024] - The Symantec SPBBCSvc service terminated with service-specific error 4294967295 (0xFFFFFFFF).

.

==== End Of File ===========================

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  • Staff

Hello msu202020

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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See Attached Logs:

Results of screen317's Security Check version 0.99.62

Windows XP Service Pack 3 x86

Internet Explorer 8

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Enabled!

Please wait while WMIC is being installed.d

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ECHO is off.

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ECHO is off.

A

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ECHO is off.

C

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ECHO is off.

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ECHO is off.

Antivirus out of date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Symantec AntiVirus DefWatch.exe

Symantec AntiVirus SavRoam.exe

Symantec AntiVirus Rtvscan.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:: 11% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

# AdwCleaner v2.200 - Logfile created 04/20/2013 at 11:55:23

# Updated 02/04/2013 by Xplode

# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)

# User : kbeverin - MM-NB02

# Boot Mode : Normal

# Running from : C:\Documents and Settings\kbeverin\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKCU\Software\Headlight

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Google Chrome v21.0.1180.75

File : C:\Documents and Settings\kbeverin\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1719 octets] - [20/04/2013 11:54:14]

AdwCleaner[s1].txt - [1668 octets] - [20/04/2013 11:55:23]

########## EOF - C:\AdwCleaner[s1].txt - [1728 octets] ##########

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version

Started in : Normal mode

User : kbeverin [Admin rights]

Mode : Remove -- Date : 04/20/2013 12:03:26

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 1 ¤¤¤

[PROXY IE] HKCU\[...]\Internet Settings : ProxyServer (moranmachado.com.web01.mxlogic.net:8080) -> NOT REMOVED, USE PROXYFIX

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

SSDT[12] : NtAlertResumeThread @ 0x805D4C0C -> HOOKED (Unknown @ 0x8A8D22C0)

SSDT[13] : NtAlertThread @ 0x805D4BBC -> HOOKED (Unknown @ 0x8A8E6108)

SSDT[17] : NtAllocateVirtualMemory @ 0x805A8AEE -> HOOKED (Unknown @ 0x8A64EAB0)

SSDT[31] : NtConnectPort @ 0x805A4604 -> HOOKED (Unknown @ 0x8A5FC928)

SSDT[43] : NtCreateMutant @ 0x806175BE -> HOOKED (Unknown @ 0x8A8CB2C0)

SSDT[53] : NtCreateThread @ 0x805D1068 -> HOOKED (Unknown @ 0x8A70FBB0)

SSDT[83] : NtFreeVirtualMemory @ 0x805B2FE6 -> HOOKED (Unknown @ 0x8A532898)

SSDT[89] : NtImpersonateAnonymousToken @ 0x805F9288 -> HOOKED (Unknown @ 0x8A8C62C0)

SSDT[91] : NtImpersonateThread @ 0x805D7890 -> HOOKED (Unknown @ 0x8A645A18)

SSDT[114] : NtOpenEvent @ 0x8060EF7C -> HOOKED (Unknown @ 0x8A8CF2C0)

SSDT[123] : NtOpenProcessToken @ 0x805EDF56 -> HOOKED (Unknown @ 0x8A598898)

SSDT[129] : NtOpenThreadToken @ 0x805EDF74 -> HOOKED (Unknown @ 0x8A8D6EC0)

SSDT[206] : NtResumeThread @ 0x805D4A48 -> HOOKED (Unknown @ 0x8A5B0898)

SSDT[213] : NtSetContextThread @ 0x805D2C4A -> HOOKED (Unknown @ 0x8B329168)

SSDT[228] : NtSetInformationProcess @ 0x805CDED0 -> HOOKED (Unknown @ 0x8A8D1618)

SSDT[253] : NtSuspendProcess @ 0x805D4B10 -> HOOKED (Unknown @ 0x8A64B9B0)

SSDT[254] : NtSuspendThread @ 0x805D4982 -> HOOKED (Unknown @ 0x8A654930)

SSDT[257] : NtTerminateProcess @ 0x805D2308 -> HOOKED (Unknown @ 0x8A5A8898)

SSDT[258] : NtTerminateThread @ 0x805D2502 -> HOOKED (Unknown @ 0x8A58A898)

SSDT[277] : NtWriteVirtualMemory @ 0x805B4400 -> HOOKED (Unknown @ 0x8A705A70)

¤¤¤ HOSTS File: ¤¤¤

--> C:\WINDOWS\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9160310AS +++++

--- User ---

[MBR] e55cef34595691275187c9fb1db67686

[bSP] 33011a5e6af84273cc2c64e92fc9f6b2 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 78 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 160650 | Size: 152546 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04202013_02d1203.txt >>

RKreport[1]_S_04202013_02d1202.txt ; RKreport[2]_D_04202013_02d1203.txt

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  • Staff

Hello msu202020

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Still seems to be running a little slow, may just be the laptop.

ComboFix 13-04-20.01 - kbeverin 04/20/2013 13:01:47.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3539.2682 [GMT -5:00]

Running from: c:\documents and settings\kbeverin\Desktop\ComboFix.exe

AV: Symantec AntiVirus Corporate Edition *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}

.

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\documents and settings\All Users\SPL82.tmp

c:\windows\system32\test

c:\windows\system32\URTTemp

c:\windows\system32\URTTemp\fusion.dll

c:\windows\system32\URTTemp\mscoree.dll

c:\windows\system32\URTTemp\mscoree.dll.local

c:\windows\system32\URTTemp\mscorsn.dll

c:\windows\system32\URTTemp\mscorwks.dll

c:\windows\system32\URTTemp\msvcr71.dll

c:\windows\system32\URTTemp\regtlib.exe

.

c:\windows\system32\drivers\cdrom.sys was missing

Restored copy from - c:\windows\system32\dllcache\cdrom.sys

.

.

((((((((((((((((((((((((( Files Created from 2013-03-20 to 2013-04-20 )))))))))))))))))))))))))))))))

.

.

2013-04-20 18:11 . 2008-04-14 06:10 62976 -c--a-w- c:\windows\system32\dllcache\cdrom.sys

2013-04-20 18:11 . 2008-04-14 06:10 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys

2013-04-20 01:06 . 2013-04-20 01:06 143688 ----a-w- c:\windows\system32\drivers\20F67E87.sys

2013-04-20 01:04 . 2013-04-20 01:04 143688 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-04-20 00:26 . 2013-04-20 00:26 -------- d-----w- c:\program files\HitmanPro

2013-04-19 22:19 . 2013-04-19 22:39 -------- d-----w- c:\documents and settings\All Users\Application Data\HitmanPro

2013-04-19 19:01 . 2013-04-19 19:01 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-20 23:44 . 2009-12-18 17:48 0 ----a-w- c:\documents and settings\kbeverin\Local Settings\Application Data\WavXMapDrive.bat

2013-04-04 19:50 . 2011-12-16 23:42 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]

@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"

[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]

2008-11-10 00:10 40960 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]

@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"

[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]

2008-11-10 00:10 40960 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-10-28 200704]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-12-01 483420]

"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-12-01 471040]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-09-17 150040]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-09-17 178712]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-09-17 150040]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-15 178712]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-10-28 2220032]

"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2008-09-25 184320]

"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2008-09-26 145408]

"EmbassySecurityCheck"="c:\program files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" [2008-11-10 91448]

"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-01-16 24576]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-20 52896]

"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-28 125168]

"IndexTray"="c:\program files\Sharp\Sharpdesk\IndexTray.exe" [2006-04-17 106496]

"SharpTray"="c:\program files\Sharp\Sharpdesk\SharpTray.exe" [2006-04-17 32768]

"TypeRegChecker"="c:\program files\Sharp\Sharpdesk\TypeRegChecker.exe" [2006-04-17 57344]

"FtpServer.exe"="c:\program files\Sharp\Sharpdesk\FtpServer.exe" [2006-04-18 692224]

"lxdnmon.exe"="c:\program files\Lexmark 2600 Series\lxdnmon.exe" [2010-02-04 660136]

"EzPrint"="c:\program files\Lexmark 2600 Series\ezprint.exe" [2010-02-04 107176]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HotSync Manager.lnk - c:\program files\Palm\Hotsync.exe [2008-1-3 1392640]

NetScreen-Remote.lnk - c:\program files\Juniper\NetScreen-Remote\SafeCfg.exe [2009-3-2 65588]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Authentication Packages REG_MULTI_SZ msv1_0 wvauth

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Dell ControlPoint System Manager.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Dell ControlPoint System Manager.lnk

backup=c:\windows\pss\Dell ControlPoint System Manager.lnkCommon Startup

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk

backup=c:\windows\pss\Windows Search.lnkCommon Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]

2008-06-12 04:43 640376 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Acrobat Speed Launcher]

2008-06-12 08:25 37232 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

2008-04-14 12:00 15360 ----a-w- c:\windows\system32\ctfmon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellConnectionManager]

2008-10-01 10:29 1454080 ----a-w- c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellControlPoint]

2008-08-18 17:12 598016 ----a-w- c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]

2010-05-19 19:05 136176 ----atw- c:\documents and settings\kbeverin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

2008-04-14 17:42 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]

2008-12-03 04:41 3882312 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]

2008-05-23 20:06 128296 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]

2007-08-16 13:56 236016 ----a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecureUpgrade]

2008-11-10 16:00 656696 ----a-w- c:\program files\Wave Systems Corp\SecureUpgrade.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\SHARP\\Sharpdesk\\FTPServer.exe"=

"c:\\Program Files\\Juniper\\NetScreen-Remote\\IreIKE.exe"=

"c:\program files\Juniper\NetScreen-Remote\ViewLog.exe"= c:\program files\Juniper\NetScreen-Remote\ViewLog.exe:127.0.0.1/255.255.255.255:Enabled:ViewLog

"c:\program files\Juniper\NetScreen-Remote\CmonApp.exe"= c:\program files\Juniper\NetScreen-Remote\CmonApp.exe:127.0.0.1/255.255.255.255:Enabled:CMonApp

"c:\program files\Juniper\NetScreen-Remote\vpn.exe"= c:\program files\Juniper\NetScreen-Remote\vpn.exe:127.0.0.1/255.255.255.255:Enabled:VPN Connection Manager

.

R2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [6/27/2008 2:47 PM 1664248]

R2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [10/13/2011 6:21 PM 249648]

R2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [7/1/2008 7:57 PM 110592]

R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [9/4/2008 6:28 PM 406808]

R2 Crypto;Crypto;c:\windows\system32\drivers\Crypto.sys [3/2/2009 6:10 PM 521786]

R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [11/11/2008 4:00 PM 451872]

R2 IPSECDRV;SafeNet IPSec Plugin;c:\windows\system32\drivers\IpSecDrv.sys [3/2/2009 6:11 PM 119864]

R2 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe -service --> c:\windows\system32\lxdncoms.exe -service [?]

R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [4/19/2013 3:20 PM 418376]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [12/16/2011 6:42 PM 701512]

R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/27/2006 9:33 PM 116464]

R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [10/1/2008 5:28 AM 90112]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2/24/2009 10:46 PM 112128]

R3 DniVap;SafeNet WAN Miniport (VA);c:\windows\system32\drivers\vap.sys [3/2/2009 6:10 PM 36188]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/28/2010 3:03 PM 102448]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2/24/2009 10:48 PM 110080]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [12/16/2011 6:42 PM 22856]

S2 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [10/21/2011 4:23 PM 196176]

S2 lxdnCATSCustConnectService;lxdnCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdnserv.exe [4/26/2011 6:16 PM 94208]

S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [4/19/2013 2:01 PM 35144]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-19 19:05]

.

2013-04-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-19 19:05]

.

2013-04-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3618996526-2087669555-3081144094-1626Core.job

- c:\documents and settings\kbeverin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-27 19:05]

.

2013-04-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3618996526-2087669555-3081144094-1626UA.job

- c:\documents and settings\kbeverin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-27 19:05]

.

.

------- Supplementary Scan -------

.

uInternet Settings,ProxyServer = moranmachado.com.web01.mxlogic.net:8080

uInternet Settings,ProxyOverride = 10.117.1.*;192.168.1.*;127.0.0.*;172.32.16.*;10.0.0.*;192.168.2.*;<local>

IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

.

.

------- File Associations -------

.

.scr=AutoCADScriptFile

.

- - - - ORPHANS REMOVED - - - -

.

URLSearchHooks-{81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)

SafeBoot-mbamchameleon

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-04-20 18:43

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'lsass.exe'(776)

c:\windows\system32\wvauth.dll

.

- - - - - - - > 'explorer.exe'(3652)

c:\windows\system32\WININET.dll

c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll

c:\program files\Common Files\Autodesk Shared\AcSignCore16.dll

c:\windows\system32\msi.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Juniper\NetScreen-Remote\IreIKE.exe

c:\program files\Common Files\Symantec Shared\ccSetMgr.exe

c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe

c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

c:\windows\System32\WLTRYSVC.EXE

c:\windows\System32\bcmwltry.exe

c:\drivers\audio\r205445\stacsv.exe

c:\program files\Symantec AntiVirus\DefWatch.exe

c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

c:\program files\Juniper\NetScreen-Remote\IPSecMon.exe

c:\windows\system32\lxdncoms.exe

c:\program files\Symantec AntiVirus\Rtvscan.exe

c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

c:\windows\system32\wdfmgr.exe

c:\windows\system32\SearchIndexer.exe

c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe

c:\windows\system32\igfxsrvc.exe

c:\program files\DellTPad\ApMsgFwd.exe

c:\program files\DellTPad\HidFind.exe

c:\program files\DellTPad\Apntex.exe

c:\progra~1\Sharp\SHARPD~1\Indexer.exe

c:\program files\Sharp\Sharpdesk\nsapp.exe

.

**************************************************************************

.

Completion time: 2013-04-20 18:49:25 - machine was rebooted

ComboFix-quarantined-files.txt 2013-04-20 23:49

.

Pre-Run: 94,911,135,744 bytes free

Post-Run: 98,855,636,992 bytes free

.

- - End Of File - - 144B8B2261BA9F760832EEE2AB488A98

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  • Staff

Hello msu202020

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Combo Fix wanted to update, so I let it do that. I also had the wireless working, so it downloaded recovery console. Here is the log:

ComboFix 13-04-20.02 - kbeverin 04/21/2013 9:21.2.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3539.2531 [GMT -5:00]

Running from: c:\documents and settings\kbeverin\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\kbeverin\Desktop\CFScript.txt

AV: Symantec AntiVirus Corporate Edition *Disabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}

* Created a new restore point

.

.

((((((((((((((((((((((((( Files Created from 2013-03-21 to 2013-04-21 )))))))))))))))))))))))))))))))

.

.

2013-04-20 18:11 . 2008-04-14 06:10 62976 -c--a-w- c:\windows\system32\dllcache\cdrom.sys

2013-04-20 18:11 . 2008-04-14 06:10 62976 ----a-w- c:\windows\system32\drivers\cdrom.sys

2013-04-20 01:06 . 2013-04-20 01:06 143688 ----a-w- c:\windows\system32\drivers\20F67E87.sys

2013-04-20 01:04 . 2013-04-20 01:04 143688 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2013-04-20 00:26 . 2013-04-20 00:26 -------- d-----w- c:\program files\HitmanPro

2013-04-19 22:19 . 2013-04-19 22:39 -------- d-----w- c:\documents and settings\All Users\Application Data\HitmanPro

2013-04-19 19:01 . 2013-04-19 19:01 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-20 23:44 . 2009-12-18 17:48 0 ----a-w- c:\documents and settings\kbeverin\Local Settings\Application Data\WavXMapDrive.bat

2013-04-04 19:50 . 2011-12-16 23:42 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\EnabledUnlockedFDEIconOverlay]

@="{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}"

[HKEY_CLASSES_ROOT\CLSID\{30D3C2AF-9709-4D05-9CF4-13335F3C1E4A}]

2008-11-10 00:10 40960 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UninitializedFdeIconOverlay]

@="{CF08DA3E-C97D-4891-A66B-E39B28DD270F}"

[HKEY_CLASSES_ROOT\CLSID\{CF08DA3E-C97D-4891-A66B-E39B28DD270F}]

2008-11-10 00:10 40960 ----a-w- c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-10-28 200704]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2008-12-01 483420]

"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2008-12-01 471040]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-09-17 150040]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-09-17 178712]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-09-17 150040]

"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2008-06-15 178712]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-10-28 2220032]

"ChangeTPMAuth"="c:\program files\Wave Systems Corp\Common\ChangeTPMAuth.exe" [2008-09-25 184320]

"WavXMgr"="c:\program files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe" [2008-09-26 145408]

"EmbassySecurityCheck"="c:\program files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" [2008-11-10 91448]

"USCService"="c:\program files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe" [2009-01-16 24576]

"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-20 52896]

"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-28 125168]

"IndexTray"="c:\program files\Sharp\Sharpdesk\IndexTray.exe" [2006-04-17 106496]

"SharpTray"="c:\program files\Sharp\Sharpdesk\SharpTray.exe" [2006-04-17 32768]

"TypeRegChecker"="c:\program files\Sharp\Sharpdesk\TypeRegChecker.exe" [2006-04-17 57344]

"FtpServer.exe"="c:\program files\Sharp\Sharpdesk\FtpServer.exe" [2006-04-18 692224]

"lxdnmon.exe"="c:\program files\Lexmark 2600 Series\lxdnmon.exe" [2010-02-04 660136]

"EzPrint"="c:\program files\Lexmark 2600 Series\ezprint.exe" [2010-02-04 107176]

.

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HotSync Manager.lnk - c:\program files\Palm\Hotsync.exe [2008-1-3 1392640]

NetScreen-Remote.lnk - c:\program files\Juniper\NetScreen-Remote\SafeCfg.exe [2009-3-2 65588]

.

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Authentication Packages REG_MULTI_SZ msv1_0 wvauth

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Dell ControlPoint System Manager.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Dell ControlPoint System Manager.lnk

backup=c:\windows\pss\Dell ControlPoint System Manager.lnkCommon Startup

.

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Windows Search.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Windows Search.lnk

backup=c:\windows\pss\Windows Search.lnkCommon Startup

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]

2008-06-12 04:43 640376 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Acrobat Speed Launcher]

2008-06-12 08:25 37232 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]

2008-04-14 12:00 15360 ----a-w- c:\windows\system32\ctfmon.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellConnectionManager]

2008-10-01 10:29 1454080 ----a-w- c:\program files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellControlPoint]

2008-08-18 17:12 598016 ----a-w- c:\program files\Dell\Dell ControlPoint\Dell.ControlPoint.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]

2010-05-19 19:05 136176 ----atw- c:\documents and settings\kbeverin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

2008-04-14 17:42 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]

2008-12-03 04:41 3882312 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]

2008-05-23 20:06 128296 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]

2007-08-16 13:56 236016 ----a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecureUpgrade]

2008-11-10 16:00 656696 ----a-w- c:\program files\Wave Systems Corp\SecureUpgrade.exe

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

.

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\SHARP\\Sharpdesk\\FTPServer.exe"=

"c:\\Program Files\\Juniper\\NetScreen-Remote\\IreIKE.exe"=

"c:\program files\Juniper\NetScreen-Remote\ViewLog.exe"= c:\program files\Juniper\NetScreen-Remote\ViewLog.exe:127.0.0.1/255.255.255.255:Enabled:ViewLog

"c:\program files\Juniper\NetScreen-Remote\CmonApp.exe"= c:\program files\Juniper\NetScreen-Remote\CmonApp.exe:127.0.0.1/255.255.255.255:Enabled:CMonApp

"c:\program files\Juniper\NetScreen-Remote\vpn.exe"= c:\program files\Juniper\NetScreen-Remote\vpn.exe:127.0.0.1/255.255.255.255:Enabled:VPN Connection Manager

.

R2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [6/27/2008 2:47 PM 1664248]

R2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [10/13/2011 6:21 PM 249648]

R2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [7/1/2008 7:57 PM 110592]

R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\Dell\Dell ControlPoint\DCPButtonSvc.exe [9/4/2008 6:28 PM 406808]

R2 Crypto;Crypto;c:\windows\system32\drivers\Crypto.sys [3/2/2009 6:10 PM 521786]

R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe [11/11/2008 4:00 PM 451872]

R2 IPSECDRV;SafeNet IPSec Plugin;c:\windows\system32\drivers\IpSecDrv.sys [3/2/2009 6:11 PM 119864]

R2 lxdn_device;lxdn_device;c:\windows\system32\lxdncoms.exe -service --> c:\windows\system32\lxdncoms.exe -service [?]

R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [4/19/2013 3:20 PM 418376]

R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [12/16/2011 6:42 PM 701512]

R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/27/2006 9:33 PM 116464]

R2 SMManager;Smith Micro Connection Manager Service;c:\program files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe [10/1/2008 5:28 AM 90112]

R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2/24/2009 10:46 PM 112128]

R3 DniVap;SafeNet WAN Miniport (VA);c:\windows\system32\drivers\vap.sys [3/2/2009 6:10 PM 36188]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/28/2010 3:03 PM 102448]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2/24/2009 10:48 PM 110080]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [12/16/2011 6:42 PM 22856]

S2 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [10/21/2011 4:23 PM 196176]

S2 lxdnCATSCustConnectService;lxdnCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdnserv.exe [4/26/2011 6:16 PM 94208]

S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [4/19/2013 2:01 PM 35144]

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-19 19:05]

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-19 19:05]

.

2013-04-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3618996526-2087669555-3081144094-1626Core.job

- c:\documents and settings\kbeverin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-27 19:05]

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3618996526-2087669555-3081144094-1626UA.job

- c:\documents and settings\kbeverin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-09-27 19:05]

.

.

------- Supplementary Scan -------

.

uInternet Settings,ProxyServer = moranmachado.com.web01.mxlogic.net:8080

uInternet Settings,ProxyOverride = 10.117.1.*;192.168.1.*;127.0.0.*;172.32.16.*;10.0.0.*;192.168.2.*;<local>

IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

TCP: DhcpNameServer = 192.168.1.1

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2013-04-21 09:28

Windows 5.1.2600 Service Pack 3 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\DeterministicNetworks\DNE\Parameters]

"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,79,00,73,00,\

.

--------------------- DLLs Loaded Under Running Processes ---------------------

.

- - - - - - - > 'winlogon.exe'(716)

c:\windows\system32\igfxdev.dll

.

- - - - - - - > 'lsass.exe'(776)

c:\windows\system32\wvauth.dll

.

- - - - - - - > 'explorer.exe'(3860)

c:\windows\system32\WININET.dll

c:\program files\Wave Systems Corp\Trusted Drive Manager\TdmIconOverlay.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll

c:\program files\Common Files\Autodesk Shared\AcSignCore16.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\msi.dll

c:\windows\system32\webcheck.dll

.

Completion time: 2013-04-21 09:29:55

ComboFix-quarantined-files.txt 2013-04-21 14:29

ComboFix2.txt 2013-04-20 23:49

.

Pre-Run: 98,791,067,648 bytes free

Post-Run: 98,772,819,968 bytes free

.

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

UnsupportedDebug="do not select this" /debug

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

.

- - End Of File - - 8CB7CB3647044351D38B6193BB29976D

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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No problems, seems to be running better. See attached logs:

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.22.04

Windows XP Service Pack 3 x86 NTFS

Internet Explorer 8.0.6001.18702

kbeverin :: MM-NB02 [administrator]

4/22/2013 8:31:07 AM

mbam-log-2013-04-22 (08-31-07).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 344920

Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 8:37:10 AM, on 4/22/2013

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\Program Files\Fingerprint Sensor\AtService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

c:\drivers\audio\r205445\stacsv.exe

C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe

C:\Program Files\Microsoft\BingBar\SeaPort.EXE

C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe

C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe

C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe

C:\WINDOWS\system32\lxdncoms.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Symantec AntiVirus\SavRoam.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\WINDOWS\system32\AESTFltr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Sharp\Sharpdesk\IndexTray.exe

C:\Program Files\Sharp\Sharpdesk\SharpTray.exe

C:\Program Files\Sharp\Sharpdesk\FtpServer.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\Program Files\Palm\Hotsync.exe

C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe

C:\Program Files\Sharp\Sharpdesk\nsapp.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

C:\Documents and Settings\kbeverin\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USREL/1

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = moranmachado.com.web01.mxlogic.net:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 10.117.1.*;192.168.1.*;127.0.0.*;172.32.16.*;10.0.0.*;192.168.2.*;<local>

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)

O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

O4 - HKLM\..\Run: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe

O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [ChangeTPMAuth] C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe /T:NTRU12

O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe

O4 - HKLM\..\Run: [EmbassySecurityCheck] "C:\Program Files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe"

O4 - HKLM\..\Run: [uSCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [indexTray] "C:\Program Files\Sharp\Sharpdesk\IndexTray.exe" /n

O4 - HKLM\..\Run: [sharpTray] "C:\Program Files\Sharp\Sharpdesk\SharpTray.exe"

O4 - HKLM\..\Run: [TypeRegChecker] "C:\Program Files\Sharp\Sharpdesk\TypeRegChecker.exe"

O4 - HKLM\..\Run: [FtpServer.exe] "C:\Program Files\Sharp\Sharpdesk\FtpServer.exe" -usedefault

O4 - HKLM\..\Run: [lxdnmon.exe] "C:\Program Files\Lexmark 2600 Series\lxdnmon.exe"

O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2600 Series\ezprint.exe"

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe

O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = moraneng.net

O17 - HKLM\Software\..\Telephony: DomainName = moraneng.net

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = moraneng.net

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = moraneng.net

O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = moraneng.net

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - C:\Program Files\Fingerprint Sensor\AtService.exe

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: Autodesk Network Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskNetSrv.exe

O23 - Service: Broadcom Management Agent (BrcmMgmtAgent) - Broadcom Corporation - C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe

O23 - Service: Dell ControlPoint Button Service (buttonsvc32) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe

O23 - Service: SafeNet IKE Service (IreIKE) - SafeNet - C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: lxdnCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdnserv.exe

O23 - Service: lxdn_device - - C:\WINDOWS\system32\lxdncoms.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe

O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe

O23 - Service: Smith Micro Connection Manager Service (SMManager) - Smith Micro Software, Inc. - C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\drivers\audio\r205445\stacsv.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: NTRU TSS v1.2.1.28 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe

O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 14233 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [sysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
      O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [uSCService] C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
      O4 - HKLM\..\Run: [indexTray] "C:\Program Files\Sharp\Sharpdesk\IndexTray.exe" /n
      O4 - HKLM\..\Run: [sharpTray] "C:\Program Files\Sharp\Sharpdesk\SharpTray.exe"
      O4 - HKLM\..\Run: [TypeRegChecker] "C:\Program Files\Sharp\Sharpdesk\TypeRegChecker.exe"
      O4 - HKLM\..\Run: [FtpServer.exe] "C:\Program Files\Sharp\Sharpdesk\FtpServer.exe" -usedefault
      O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\Hotsync.exe
      O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\Juniper\NetScreen-Remote\SafeCfg.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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  • Staff

Hello msu202020

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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