Unable to find trojan/hijacker, but I know its there

scottbradford84 · April 20, 2013

Alright, for the last few weeks, I have been bothered by a hijacker related to google searches both in IE and Chrome. Using Chrome Incognito I can usually avoid it... Malwarebytes comes back with no malicious results, just as McAfee does. My laptop has now started to run more slowly, and I am worried that any infection there might be is spreading/ worsening. Any help would be great!

gringo_pr · April 20, 2013

Hello scottbradford84

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

Please download

DeFogger to your desktop.
Double click DeFogger to run the tool.

The application window will appear
Click the Disable button to disable your CD Emulation drivers
Click Yes to continue
A 'Finished!' message will appear
Click OK
DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

Please download DDS from one of the links below and save it to your desktop:

Download DDS and save it to your desktop

Link1
Link2
Link3

Double-Click on dds.scr and a command window will appear. This is normal.
Shortly after two logs will appear:
- DDS.txt
- Attach.txt
[*]A window will open instructing you save & post the logs
[*]Save the logs to a convenient place such as your desktop
[*]Copy the contents of both logs & post in your next reply

information and logs

In your next post I need the following

both reports from DDS
report from security check
let me know of any problems you may have had

Gringo

scottbradford84 · April 20, 2013

Hey Gringo, no problems with running through these steps, computer is running pretty quick this morning, but the google searches are definitely still being hijacked. Looking forward to working through the problem with you. Here are the logs you requested:

Security check log:

Results of screen317's Security Check version 0.99.62

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

McAfee Anti-Virus and Anti-Spyware

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

JavaFX 2.1.0

Java 7 Update 4

Java version out of Date!

Adobe Flash Player 11.6.602.180

Adobe Reader 10.1.4 Adobe Reader out of Date!

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

Google Chrome Plugins...

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

DDS Logs:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.4.1

Run by Laptop at 5:17:18 on 2013-04-20

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3692.1734 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

.

============== Running Processes ===============

.

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\system32\atiesrxx.exe

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\windows\system32\atieclxx.exe

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\system32\WLANExt.exe

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\windows\system32\mfevtps.exe

C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

C:\windows\system32\rundll32.exe

C:\windows\SysWOW64\rundll32.exe

C:\windows\system32\rundll32.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\windows\System32\svchost.exe -k secsvcs

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\system32\svchost.exe -k bthsvcs

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\Nero\Update\NASvc.exe

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Program Files\DellTPad\Apoint.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\DellTPad\ApMsgFwd.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\DellTPad\HidFind.exe

C:\Program Files\DellTPad\Apntex.exe

C:\windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\windows\SysWOW64\RunDll32.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe

C:\Program Files\McAfee\MAT\McPvTray.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\Microsoft Office\Office14\POWERPNT.EXE

C:\windows\splwow64.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\windows\system32\Macromed\Flash\FlashUtil64_11_6_602_180_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\windows\System32\MsSpellCheckingFacility.exe

C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE

C:\Users\Laptop\AppData\Local\Google\Update\1.3.21.135\GoogleCrashHandler.exe

C:\Users\Laptop\AppData\Local\Google\Update\1.3.21.135\GoogleCrashHandler64.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Users\Laptop\AppData\Local\Google\Chrome\Application\chrome.exe

C:\windows\system32\svchost.exe -k defragsvc

C:\Users\Laptop\AppData\Local\Google\Chrome\Application\chrome.exe

C:\windows\SysWOW64\notepad.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxps://www.google.com/

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20120723175720.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent

uRun: [McAfee Anti-Theft] rundll32 "C:\Users\Laptop\AppData\Local\SoftThinks\McAfee Anti-Theft\godwh.dll",DllCanUnloadNow

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot

mRun: [RoxWatchTray] "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900

mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://qtinstall.apple.com/qtactivex/qtplugin.cab

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{64B6B3E8-F474-43A7-973A-C717B68BC1B8} : DHCPNameServer = 192.168.2.1

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\SystemCore\ScriptSn.20120723175720.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet

x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab

x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>

x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\windows\System32\drivers\amd_sata.sys [2012-3-27 79488]

R0 amd_xata;amd_xata;C:\windows\System32\drivers\amd_xata.sys [2012-3-27 40064]

R0 McPvDrv;McPvDrv Driver;C:\windows\System32\drivers\McPvDrv.sys [2012-9-30 73096]

R0 mfehidk;McAfee Inc. mfehidk;C:\windows\System32\drivers\mfehidk.sys [2012-6-22 771536]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\System32\drivers\mfewfpk.sys [2011-3-13 340216]

R0 PxHlpa64;PxHlpa64;C:\windows\System32\drivers\PxHlpa64.sys [2012-3-27 55856]

R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2012-3-27 204288]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-8-6 365568]

R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-5-12 249648]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-13 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-8-21 701512]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [2012-11-9 201304]

R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [2012-11-9 201304]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [2012-11-9 201304]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [2012-11-9 201304]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2012-7-23 241456]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2012-7-23 218760]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\windows\System32\mfevtps.exe [2012-3-27 182752]

R2 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]

R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2012-3-27 1692480]

R3 amdiox64;AMD IO Driver;C:\windows\System32\drivers\amdiox64.sys [2012-3-27 46136]

R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\windows\System32\drivers\AtihdW76.sys [2012-3-27 231440]

R3 BTWAMPFL;BTWAMPFL;C:\windows\System32\drivers\btwampfl.sys [2012-3-27 349736]

R3 btwl2cap;Bluetooth L2CAP Service;C:\windows\System32\drivers\btwl2cap.sys [2012-3-27 39464]

R3 cfwids;McAfee Inc. cfwids;C:\windows\System32\drivers\cfwids.sys [2012-7-23 70112]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\System32\drivers\CtClsFlt.sys [2012-3-27 176096]

R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2012-8-21 25928]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\System32\drivers\mfeavfk.sys [2012-7-23 309840]

R3 mfefirek;McAfee Inc. mfefirek;C:\windows\System32\drivers\mfefirek.sys [2012-7-23 515968]

R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-3-27 533096]

R3 usbfilter;AMD USB Filter Driver;C:\windows\System32\drivers\usbfilter.sys [2012-3-27 47232]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]

S3 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-3-27 89600]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-6-7 191752]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 HipShieldK;McAfee Inc. HipShieldK;C:\windows\System32\drivers\HipShieldK.sys [2012-9-30 196440]

S3 mferkdet;McAfee Inc. mferkdet;C:\windows\System32\drivers\mferkdet.sys [2012-7-23 106552]

S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2012-3-27 250984]

S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-5-31 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-04-19 14:53:00 76232 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{072D70CF-9DFC-4751-8F0F-13BD41FD1FF9}\offreg.dll

2013-04-19 07:17:08 9317456 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{072D70CF-9DFC-4751-8F0F-13BD41FD1FF9}\mpengine.dll

2013-04-19 02:27:53 -------- dcsh--w- C:\$RECYCLE.BIN

2013-04-19 02:10:40 98816 ----a-w- C:\windows\sed.exe

2013-04-19 02:10:40 256000 ----a-w- C:\windows\PEV.exe

2013-04-19 02:10:40 208896 ----a-w- C:\windows\MBR.exe

2013-04-19 02:10:24 -------- dc----w- C:\ComboFix

2013-04-19 01:25:31 -------- dc----w- C:\_OTL

2013-04-13 02:40:27 9311288 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll

2013-04-10 17:12:04 1655656 ----a-w- C:\windows\System32\drivers\ntfs.sys

2013-04-10 17:12:01 3153408 ----a-w- C:\windows\System32\win32k.sys

2013-04-09 20:45:14 -------- d-----w- C:\Program Files (x86)\Amazon

2013-04-08 01:56:15 -------- dc----w- C:\Program Files\iPod

2013-04-08 01:56:13 -------- dc----w- C:\Program Files\iTunes

2013-04-08 01:56:13 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-04-08 01:56:13 -------- d-----w- C:\Program Files (x86)\iTunes

.

==================== Find3M ====================

.

2013-04-04 19:50:32 25928 ----a-w- C:\windows\System32\drivers\mbam.sys

2013-03-19 06:04:06 5550424 ----a-w- C:\windows\System32\ntoskrnl.exe

2013-03-19 05:46:56 43520 ----a-w- C:\windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\windows\System32\smss.exe

2013-03-14 21:02:01 73432 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-14 21:02:01 693976 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2013-03-12 06:10:56 282744 ------w- C:\windows\System32\MpSigStub.exe

2013-02-21 10:30:16 1766912 ----a-w- C:\windows\SysWow64\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- C:\windows\SysWow64\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll

2013-02-21 10:15:07 2240512 ----a-w- C:\windows\System32\wininet.dll

2013-02-21 10:14:09 3958784 ----a-w- C:\windows\System32\jscript9.dll

2013-02-21 10:14:05 67072 ----a-w- C:\windows\System32\iesetup.dll

2013-02-21 10:14:05 136704 ----a-w- C:\windows\System32\iesysprep.dll

2013-02-19 19:59:06 70112 ----a-w- C:\windows\System32\drivers\cfwids.sys

2013-02-19 19:56:26 340216 ----a-w- C:\windows\System32\drivers\mfewfpk.sys

2013-02-19 19:56:14 182752 ----a-w- C:\windows\System32\mfevtps.exe

2013-02-19 19:55:26 10728 ----a-w- C:\windows\System32\drivers\mfeclnk.sys

2013-02-19 19:55:14 106552 ----a-w- C:\windows\System32\drivers\mferkdet.sys

2013-02-19 19:54:32 771536 ----a-w- C:\windows\System32\drivers\mfehidk.sys

2013-02-19 19:53:42 515968 ----a-w- C:\windows\System32\drivers\mfefirek.sys

2013-02-19 19:53:02 309840 ----a-w- C:\windows\System32\drivers\mfeavfk.sys

2013-02-19 19:52:44 179280 ----a-w- C:\windows\System32\drivers\mfeapfk.sys

2013-02-19 12:01:03 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb

2013-02-19 11:42:14 2706432 ----a-w- C:\windows\System32\mshtml.tlb

2013-02-19 11:10:53 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe

2013-02-19 10:51:18 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe

2013-02-15 06:08:40 44032 ----a-w- C:\windows\System32\tsgqec.dll

2013-02-15 06:06:11 3717632 ----a-w- C:\windows\System32\mstscax.dll

2013-02-15 06:02:26 158720 ----a-w- C:\windows\System32\aaclient.dll

2013-02-15 04:37:10 3217408 ----a-w- C:\windows\SysWow64\mstscax.dll

2013-02-15 04:34:10 131584 ----a-w- C:\windows\SysWow64\aaclient.dll

2013-02-15 03:25:51 36864 ----a-w- C:\windows\SysWow64\tsgqec.dll

2013-02-12 05:45:24 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\windows\System32\drivers\usb8023.sys

2013-01-24 06:01:01 223752 ----a-w- C:\windows\System32\drivers\fvevol.sys

.

============= FINISH: 5:18:12.57 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 5/29/2012 10:35:26 AM

System Uptime: 4/19/2013 8:02:50 PM (9 hours ago)

.

Motherboard: Dell Inc. | | 0RXDMJ

Processor: AMD E-450 APU with Radeon HD Graphics | CPU 1 | 1650/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 451 GiB total, 392.704 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP64: 4/5/2013 11:26:00 AM - Scheduled Checkpoint

RP65: 4/11/2013 6:24:39 AM - Windows Update

RP66: 4/12/2013 1:25:23 PM - Windows Update

RP67: 4/16/2013 9:54:39 AM - Windows Update

RP68: 4/18/2013 8:26:00 PM - OTL Restore Point - 4/18/2013 8:26:00 PM

RP69: 4/18/2013 9:27:23 PM - OTL Restore Point - 4/18/2013 9:27:22 PM

.

==== Installed Programs ======================

.

Accidental Damage Services Agreement

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.4) MUI

Advanced Audio FX Engine

Amazon MP3 Downloader 1.0.17

AMD APP SDK Runtime

AMD Catalyst Install Manager

AMD Fuel

AMD Media Foundation Decoders

AMD VISION Engine Control Center

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI AVIVO64 Codecs

Banctec Service Agreement

Baseball Mogul 2006

Bejeweled 2 Deluxe

Bing Bar

Blackhawk Striker 2

Blio

Bonjour

Bounce Symphony

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

Catalyst Control Center Profiles Mobile

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

Chuzzle Deluxe

Complete Care Business Service Agreement

Consumer In-Home Service Agreement

Cozi

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Edoc Viewer

Dell Getting Started Guide

Dell Home Systems Service Agreement

Dell MusicStage

Dell PhotoStage

Dell Product Registration

Dell Stage

Dell Stage Remote

Dell Touchpad

Dell VideoStage

Dell Webcam Central

Diner Dash 2 Restaurant Rescue

DirectX 9 Runtime

Dora's World Adventure

DW WLAN Card

EA Download Manager

eBay

Escape Whisper Valley

Farm Frenzy

FATE

Final Drive Fury

Final Drive Nitro

Google Chrome

High-Definition Video Playback

IDT Audio

iTunes

Java Auto Updater

Java 7 Update 1 (64-bit)

Java 7 Update 4

JavaFX 2.1.0

Jewel Quest

Jewel Quest Solitaire 2

Junk Mail filter update

Luxor

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee Total Protection

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Namco All-Stars PAC-MAN

Nero 10 Movie ThemePack Basic

Nero Control Center 10

Nero ControlCenter 10 Help (CHM)

Nero Core Components 10

Nero Update

Penguins!

PhotoShowExpress

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Premium Service Agreement

QualxServ Service Agreement

Quickset64

QuickTime

RBVirtualFolder64Inst

Realtek Ethernet Controller Driver

Realtek USB 2.0 Card Reader

Roxio Activation Module

Roxio BackOnTrack

Roxio Burn

Roxio Creator Starter

Roxio Express Labeler 3

Roxio File Backup

Samantha Swift

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Shared C Run-time for x64

Skype™ 5.10

Sonic CinePlayer Decoder Pack

SyncUP

The Sims™ 3

The Sims™ 3 Generations

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update Installer for WildTangent Games App

Virtual Villagers 4 - The Tree of Life

Wedding Dash - Ready, Aim, Love!

WIDCOMM Bluetooth Software

WildTangent Games

WildTangent Games App (Dell Games)

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinX DVD Ripper 5.5.9

Zinio Reader 4

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

4/20/2013 5:07:12 AM, Error: Service Control Manager [7031] - The McAfee McShield service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

4/19/2013 9:43:55 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

4/18/2013 9:26:58 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).

4/18/2013 9:16:07 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

4/17/2013 10:00:32 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

4/16/2013 10:29:53 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

4/15/2013 8:23:48 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McShield service.

4/15/2013 2:09:11 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the btwdins service.

.

==== End Of File ===========================

gringo_pr · April 20, 2013

Hello scottbradford84

These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

scottbradford84 · April 20, 2013

Still no problems encountered; here are the logs. Greatly appreciate the help so far!

# AdwCleaner v2.200 - Logfile created 04/20/2013 at 09:37:08

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Laptop - LAPTOP-PC

# Boot Mode : Normal

# Running from : C:\Users\Laptop\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Laptop\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [712 octets] - [20/04/2013 09:37:08]

########## EOF - C:\AdwCleaner[s1].txt - [771 octets] ##########

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Laptop [Admin rights]

Mode : Remove -- Date : 04/20/2013 09:51:43

| ARK || FAK || MBR |

¤¤¤ Bad processes : 2 ¤¤¤

[DLL] rundll32.exe -- C:\Windows\System32\rundll32.exe : C:\Users\Laptop\AppData\Local\SoftThinks\McAfee Anti-Theft\godwh.dll [x] -> KILLED [TermProc]

[DLL] rundll32.exe -- C:\Windows\SysWOW64\rundll32.exe : C:\Users\Laptop\AppData\Local\SoftThinks\McAfee Anti-Theft\godwh.dll [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 4 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : McAfee Anti-Theft (rundll32 "C:\Users\Laptop\AppData\Local\SoftThinks\McAfee Anti-Theft\godwh.dll",DllCanUnloadNow) [-] -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\windows\system32\drivers\etc\hosts

ÿþ1

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST950032 5AS SATA Disk Device +++++

--- User ---

[MBR] b232d2985ba828217e0adf6f9492f6ac

[bSP] 801a196d7cde5754459f64ce45dd7c1d : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04202013_02d0951.txt >>

RKreport[1]_S_04202013_02d0947.txt ; RKreport[2]_D_04202013_02d0951.txt

gringo_pr · April 20, 2013

Hello scottbradford84

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

scottbradford84 · April 20, 2013

trying to run combofix, and it completes stage 4 but then it seems to stop. Not sure if I am impatient, or if there is a problem. I let the scan run for over 30 minutes, and it never advances past that point. Do I need to run the scan again, and be patient, or do you have another suggestion?

Other than that, the computer is running well, it seems that the hijacker is no longer affecting IE, but it is still active in Chrome

gringo_pr · April 20, 2013

Hello scottbradford84

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.

If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe Mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo

scottbradford84 · April 20, 2013

thanks, safe mode worked. The computer is still running well, no hijacking in IE still, but Chrome remains affected. here is the report from combofix:

ComboFix 13-04-20.02 - Laptop 04/20/2013 15:29:51.5.2 - x64 MINIMAL

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3692.2707 [GMT -5:00]

Running from: c:\users\Laptop\Downloads\ComboFix.exe

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2013-03-20 to 2013-04-20 )))))))))))))))))))))))))))))))

.

2013-04-20 20:37 . 2013-04-20 20:37 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-20 20:37 . 2013-04-20 20:37 -------- d-----w- c:\users\Administrator\AppData\Local\temp

2013-04-19 07:17 . 2013-04-10 03:46 9317456 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{072D70CF-9DFC-4751-8F0F-13BD41FD1FF9}\mpengine.dll

2013-04-19 01:25 . 2013-04-19 01:25 -------- dc----w- C:\_OTL

2013-04-11 11:25 . 2013-02-21 10:14 15404544 ----a-w- c:\windows\system32\ieframe.dll

2013-04-11 11:25 . 2013-02-21 10:14 19230208 ----a-w- c:\windows\system32\mshtml.dll

2013-04-10 17:12 . 2013-03-02 06:04 1655656 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 17:12 . 2013-03-01 03:36 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-04-09 20:45 . 2013-04-09 20:45 -------- d-----w- c:\users\Laptop\AppData\Roaming\Amazon

2013-04-09 20:45 . 2013-04-09 20:45 -------- d-----w- c:\program files (x86)\Amazon

2013-04-08 01:56 . 2013-04-08 01:56 -------- dc----w- c:\program files\iPod

2013-04-08 01:56 . 2013-04-08 01:57 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69

2013-04-08 01:56 . 2013-04-08 01:57 -------- dc----w- c:\program files\iTunes

2013-04-08 01:56 . 2013-04-08 01:57 -------- d-----w- c:\program files (x86)\iTunes

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-04 19:50 . 2012-08-21 20:51 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-02 00:58 . 2012-06-04 22:00 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-03-14 21:02 . 2012-06-12 17:22 693976 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-03-14 21:02 . 2012-03-27 20:19 73432 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-12 06:10 . 2010-11-21 03:27 282744 ------w- c:\windows\system32\MpSigStub.exe

2013-02-19 19:59 . 2012-07-23 22:57 70112 ----a-w- c:\windows\system32\drivers\cfwids.sys

2013-02-19 19:56 . 2011-03-13 16:20 340216 ----a-w- c:\windows\system32\drivers\mfewfpk.sys

2013-02-19 19:56 . 2012-03-27 21:10 182752 ----a-w- c:\windows\system32\mfevtps.exe

2013-02-19 19:55 . 2012-07-23 22:57 10728 ----a-w- c:\windows\system32\drivers\mfeclnk.sys

2013-02-19 19:55 . 2012-07-23 22:57 106552 ----a-w- c:\windows\system32\drivers\mferkdet.sys

2013-02-19 19:54 . 2012-06-22 12:36 771536 ----a-w- c:\windows\system32\drivers\mfehidk.sys

2013-02-19 19:53 . 2012-07-23 22:57 515968 ----a-w- c:\windows\system32\drivers\mfefirek.sys

2013-02-19 19:53 . 2012-07-23 22:57 309840 ----a-w- c:\windows\system32\drivers\mfeavfk.sys

2013-02-19 19:52 . 2012-06-22 12:34 179280 ----a-w- c:\windows\system32\drivers\mfeapfk.sys

2013-02-12 05:45 . 2013-03-13 11:13 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-13 11:13 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-13 11:13 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-13 11:13 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-13 11:13 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 11:13 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 04:12 . 2013-03-16 03:07 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-01-23 17:25 . 2013-01-23 17:25 489712 ----a-w- c:\users\Laptop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Catalina Marketing Corp\UninstallCouponActivator.exe

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"EA Core"="c:\program files (x86)\Electronic Arts\EADM\Core.exe" [2009-03-28 3325952]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2011-04-13 503942]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-08-06 336384]

"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2011-08-04 4165440]

"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]

"NeroLauncher"="c:\program files (x86)\Nero\SyncUP\NeroLauncher.exe" [2011-12-31 66872]

"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-04-04 35768]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 919008]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2012-02-01 968048]

"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-01-15 1534504]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-01-28 59720]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-12-12 421888]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-02-20 152392]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-1-13 1138464]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer2"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-07-14 204288]

R2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-08-06 365568]

R2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-05-12 249648]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]

R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]

R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [2012-08-31 201304]

R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2013-02-19 218760]

R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-02-19 182752]

R2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]

R2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]

R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]

R2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2011-08-18 1692480]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]

R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys [2011-06-07 231440]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-06-07 191752]

R3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys [2011-08-18 349736]

R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2011-08-18 39464]

R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-02-19 70112]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-01-20 176096]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-04-20 196440]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-02-19 515968]

R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2013-02-19 106552]

R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]

R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-10-30 250984]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-05-17 533096]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-12-13 54784]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-05-31 1255736]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2011-06-16 79488]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2011-06-16 40064]

S0 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2012-09-14 73096]

S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2013-02-19 340216]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-12-16 47232]

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-20 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-12 21:02]

.

2013-04-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2179507554-4148872764-2865984417-1001Core.job

- c:\users\Laptop\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-29 16:06]

.

2013-04-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2179507554-4148872764-2865984417-1001UA.job

- c:\users\Laptop\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-29 16:06]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="c:\program files\DellTPad\Apoint.exe" [2011-03-29 608112]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-05-27 1128448]

"Stage Remote"="c:\program files (x86)\Dell\Stage Remote\StageRemote.exe" [2011-06-28 2022976]

"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uStart Page = https://www.google.com/

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

TCP: DhcpNameServer = 192.168.2.1

.

- - - - ORPHANS REMOVED - - - -

.

Wow6432Node-HKLM-Run-<NO NAME> - (no file)

AddRemove-WT089446 - c:\program files (x86)\WildTangent\Dell Games\Wedding Dash - Ready

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-20 15:40:46

ComboFix-quarantined-files.txt 2013-04-20 20:40

ComboFix2.txt 2013-04-19 02:21

.

Pre-Run: 421,675,380,736 bytes free

Post-Run: 421,609,988,096 bytes free

.

- - End Of File - - 7509720C90F495D59DB806D450D6A099

gringo_pr · April 20, 2013

Hello scottbradford84

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks

Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo

scottbradford84 · April 21, 2013

Alright Gringo, it seems the hijacking has halted! The computer seems to be running pretty smoothly right now, much more quickly than it has been the last couple of weeks. Any other things to do, check out, or anything while I am here? Also, out of curiosity, what was the infection?

gringo_pr · April 21, 2013

Hello scottbradford84

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

scottbradford84 · April 21, 2013

Good morning Gringo, had to use safe mode to run Combofix again, but it worked. Computer seems to be running smoothly this morning. Still running a csrss.exe process that I have found conflicting info about. I am also now getting a security alert from IE that I am about to leave a secure connection, guessing that is just a setting that needs adjusted.

here is the log from combofix:

ComboFix 13-04-20.02 - Laptop 04/21/2013 5:28.7.2 - x64 MINIMAL

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3692.2720 [GMT -5:00]

Running from: c:\users\Laptop\Downloads\ComboFix.exe

Command switches used :: c:\users\Laptop\Desktop\CFScript.txt

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2013-03-21 to 2013-04-21 )))))))))))))))))))))))))))))))

.

2013-04-21 10:35 . 2013-04-21 10:35 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-21 10:35 . 2013-04-21 10:35 -------- d-----w- c:\users\Administrator\AppData\Local\temp

2013-04-21 00:25 . 2013-04-21 00:26 -------- d-----w- c:\program files (x86)\Google