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Can't install file please help!

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hi there i am trying to install .NETFrame 4.0 but its not working. iv'e tried two different installers and i get this message at the end the specific service does not exist as an installed service. and here is the log

Comp specs : AMD Phenom II x4 965. 64bit windows 7 home premium

OS Version = 6.1.7600, Platform 2

OS Description = Windows 7 - x64 Home Premium Edition

CommandLine = C:\e7e5e08b2b3cd9bfcb8134b9adae015c\\Setup.exe /x86 /x64

TimeZone = AUS Eastern Standard Time

Initial LCID = 1033

Using Simultaneous Download and Install mechanism

Operation: Installing

Package Name = Microsoft .NET Framework 4 Client Profile Setup

Package Version = 4.0.30319

User Experience Data Collection Policy: Disabled

Number of applicable items: 9

Exe (C:\e7e5e08b2b3cd9bfcb8134b9adae015c\SetupUtility.exe) succeeded.

Exe Log File: dd_SetupUtility.txt

ServiceControl operation succeeded!

ServiceControl operation succeeded!

Exe (C:\e7e5e08b2b3cd9bfcb8134b9adae015c\Windows6.1-KB958488-v6001-x64.msu) failed with 0x424 - The specified service does not exist as an installed service. .

Final Result: Installation failed with error code: (0x00000424), "The specified service does not exist as an installed service. " (Elapsed time: 0 00:00:29).

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Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop



Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

  • When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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