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PC reboots (cold), svchost.exe Trojan.Agent


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Being the self-titled computer geek at work. My coworkers will bring me their computers to work on/repair. Most of the time I have no issues resolving their issues...but this one has me stumped.

The issue is that the computer will reboot (cold reboot) when it has a network connection and an app (or something) tries to access the Internet. If I disable the WiFi adapter...then the reboots will stop.

It looks like their kid installed something not right (Pirate101)...I have done a system restore to a point about a month ago (just to be sure).

I ran MalwareBytes (installed from a USB stick...definitions 14 days old...sorry) to remove everything it recommends.

A Trojan.Agent SvcHost.exe located at C:\Windows still keeps coming back even after a reboot.

Here is the DDS and ATTACH files as requested.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.16912

Run by Sharee at 21:54:47 on 2013-04-18

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2811.1655 [GMT -5:00]

.

AV: Trend Micro Titanium *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902}

SP: Trend Micro Titanium *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhost.exe

C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe

C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe

C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Windows\system32\lxdqcoms.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files (x86)\Internet Content Filter\UpdateService.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files (x86)\Lexmark Z2400 Series\lxdqmon.exe

C:\Program Files (x86)\Lexmark Z2400 Series\ezprint.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

-netsvcs

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Trend Micro\UniClient\UiFrmWrk\WscStatusController.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

C:\Windows\system32\sppsvc.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Search_URL = hxxp://www.google.com/ie

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll

BHO: PodcastBHO Class: {65134FDF-F8A5-4B3D-91D9-CDF273CFD578} - C:\Program Files (x86)\Common Files\doubleTwist\IEPodcastPlugin.dll

BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll

BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

TB: Safe &Eyes Toolbar: {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files (x86)\Internet Content Filter\setoolbar.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

TB: Safe &Eyes Toolbar: {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files (x86)\Internet Content Filter\setoolbar.dll

uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [iCF] "C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe"

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

LSP: C:\Windows\System32\icf.dll

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\2375942554236303 : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\2375942554734363 : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\64249402355727675696C6C616E63656026516E6 : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\741475D2D4966496D213933373 : DHCPNameServer = 172.16.1.1

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\7657563747E65647 : DHCPNameServer = 10.100.254.4

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\B4B4C416E656 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\F677E65627D2566673361636162333D275962756C6563737 : DHCPNameServer = 10.0.0.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll

Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4

x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden

x64-Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL ""

x64-Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"

x64-Run: [lxdqmon.exe] "C:\Program Files (x86)\Lexmark Z2400 Series\lxdqmon.exe"

x64-Run: [EzPrint] "C:\Program Files (x86)\Lexmark Z2400 Series\ezprint.exe"

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll

x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2010-5-15 73856]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2010-5-15 28800]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-12-10 203776]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2010-12-10 354304]

R2 AMD Reservation Manager;AMD Reservation Manager;C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-6-17 194496]

R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-5-20 256336]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 821664]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 85560]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-4 2413056]

R2 iPodDrv;iPodDrv;C:\Windows\System32\drivers\iPodDrv.sys [2011-7-27 14952]

R2 lxdq_device;lxdq_device;C:\Windows\System32\lxdqcoms.exe -service --> C:\Windows\System32\lxdqcoms.exe -service [?]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 seUpdateSvc;Safe Eyes Update Service;C:\Program Files (x86)\Internet Content Filter\UpdateService.exe [2011-6-6 287232]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]

R2 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2011-5-20 67664]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-4-10 46136]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-12-11 31088]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-4-10 338536]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-12-4 425064]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-9-14 760168]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-9-14 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-9-14 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-9-14 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-4-10 38528]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxdqserv.exe [2009-4-28 29184]

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2011-11-24 98616]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2011-11-24 203320]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-5-22 1255736]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-04-19 02:27:08 20480 ----a-w- C:\Windows\svchost.exe

2013-04-19 00:49:42 -------- d-----w- C:\Users\Sharee\AppData\Local\Programs

2013-04-19 00:35:32 681360 ----a-w- C:\Program Files (x86)\64Uninstall TelevisionFanatic.dll

2013-04-19 00:32:19 -------- d-----w- C:\Users\Sharee\AppData\Roaming\Malwarebytes

2013-04-19 00:32:12 -------- d-----w- C:\ProgramData\Malwarebytes

2013-04-19 00:32:11 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-19 00:32:11 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-03 21:57:15 -------- d-----w- C:\ProgramData\KingsIsle Entertainment

2013-04-03 16:50:04 -------- d-----w- C:\Users\Sharee\AppData\Roaming\.minecraft

2013-04-03 16:35:21 -------- d-----w- C:\Users\Sharee\AppData\Roaming\RealNetworks

2013-04-03 16:35:10 -------- d-----w- C:\Users\Sharee\AppData\Local\Real

2013-04-03 16:34:46 -------- d-----w- C:\Program Files (x86)\RealNetworks

2013-04-03 16:34:42 -------- d-----w- C:\ProgramData\RealNetworks

.

==================== Find3M ====================

.

.

============= FINISH: 21:56:26.98 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 5/20/2011 6:58:13 PM

System Uptime: 4/18/2013 9:51:46 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 165C

Processor: AMD Athlon II P360 Dual-Core Processor | Socket S1G4 | 2300/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 284 GiB total, 208.113 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.738 GiB free.

E: is CDROM (UDF)

F: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP88: 3/1/2012 11:45:59 AM - Windows Update

RP89: 4/5/2012 9:49:44 PM - Windows Update

RP90: 4/7/2012 5:14:08 PM - Windows Update

RP91: 4/8/2012 2:25:27 PM - Windows Update

RP92: 4/10/2012 4:49:43 PM - Windows Update

RP93: 3/27/2013 11:19:14 AM - HPSF Restore Point

RP94: 4/3/2013 4:56:53 PM - Installed Pirate101

RP95: 4/11/2013 9:22:13 AM - Restore Operation

.

==== Installed Programs ======================

.

Adobe Flash Player 10 ActiveX

Adobe Reader 9.4.4 MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

AMD Fuel

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

Bejeweled 2 Deluxe

Bing Bar

Bing Bar Platform

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Blio

Bonjour

Bounce Symphony

Broadcom 802.11 Wireless LAN Adapter

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

Chuzzle Deluxe

CyberLink DVD Suite

CyberLink YouCam

D3DX10

Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

doubleTwist

Energy Star Digital Logo

Escape Rosecliff Island

ESU for Microsoft Windows 7

Farm Frenzy

FATE

ffdshow [rev 2527] [2008-12-19]

Final Drive Nitro

Heroes of Hellas 2 - Olympia

Hewlett-Packard ACLM.NET v1.1.1.0

HijackThis 2.0.2

HP Auto

HP Client Services

HP CloudDrive

HP Customer Experience Enhancements

HP Documentation

HP Game Console

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

HP Wireless Assistant

IDT Audio

iTunes

iTunes Agent 1.3.3

Java Auto Updater

Java 6 Update 22

Java 6 Update 22 (64-bit)

Jewel Quest Solitaire 2

Junk Mail filter update

LabelPrint

Lexmark Z2400 Series

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Starter 2010 - English

Microsoft Office Word MUI (English) 2010

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The London Caper

Paint.NET v3.5.8

Penguins!

Picasa 3

PictureMover

Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

Recovery Manager

RoxioNow Player

Safe Eyes

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553353) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Synaptics Pointing Device Driver

Trend Micro Titanium

Trend Micro™ Titanium™

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition

Update for Microsoft Outlook Social Connector (KB2583935)

Virtual Families

Virtual Villagers 4 - The Tree of Life

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WMV9/VC-1 Video Playback

Write Source Interactive Writing Skills 7

Yahoo! BrowserPlus 2.9.8

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

4/18/2013 9:53:33 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.

4/18/2013 9:52:09 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxdqCATSCustConnectService service to connect.

4/18/2013 9:52:09 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

4/18/2013 9:52:09 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

4/18/2013 9:52:09 PM, Error: Service Control Manager [7000] - The lxdqCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/18/2013 9:52:06 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

4/18/2013 9:38:56 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:30:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

4/18/2013 9:30:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

4/18/2013 9:30:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

4/18/2013 9:30:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

4/18/2013 9:30:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/18/2013 9:30:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

4/18/2013 9:29:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx tmtdi vwififlt Wanarpv6 WfpLwf ws2ifsl

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:11 PM, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:11 PM, Error: Service Control Manager [7038] - The Dhcp service was unable to log on as NT Authority\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:11 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service did not start due to a logon failure.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The HP Software Framework Service service failed to start due to the following error: The pipe has been ended.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The DHCP Client service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7038] - The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:10 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service has not been started.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7001] - The Application Information service depends on the User Profile Service service which failed to start because of the following error: A system shutdown is in progress.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The User Profile Service service failed to start due to the following error: A system shutdown is in progress.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The Network Connections service failed to start due to the following error: A system shutdown is in progress.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The pipe has been ended.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: A system shutdown is in progress.

4/18/2013 9:29:09 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The operation completed successfully.

4/18/2013 9:29:07 PM, Error: Service Control Manager [7043] - The AMD FUEL Service service did not shut down properly after receiving a preshutdown control.

4/18/2013 9:28:34 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.

4/18/2013 9:28:28 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

4/18/2013 9:07:53 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.

4/18/2013 9:06:25 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RPC Endpoint Mapper service, but this action failed with the following error: An instance of the service is already running.

4/18/2013 9:05:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Event Log service to connect.

4/18/2013 9:05:31 PM, Error: Service Control Manager [7000] - The Windows Event Log service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/18/2013 9:04:49 PM, Error: Service Control Manager [7031] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Power service, but this action failed with the following error: A system shutdown has already been scheduled.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Plug and Play service, but this action failed with the following error: A system shutdown has already been scheduled.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the DCOM Server Process Launcher service, but this action failed with the following error: A system shutdown has already been scheduled.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7031] - The Power service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7031] - The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/18/2013 9:04:40 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/18/2013 9:04:36 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/18/2013 9:04:36 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/18/2013 9:04:31 PM, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/18/2013 8:01:04 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

4/18/2013 7:49:03 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 7:48:58 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21

4/18/2013 7:48:42 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache spldr tmtdi Wanarpv6

4/18/2013 7:39:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}

.

==== End Of File ===========================

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  • Staff

Hello clstan

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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OK...I ran Security Check, then AdwCleaner, and then RogueKiller (64bit). RogueKiller detected a ZeroAccess Rootkit infection. It also requested a reboot to remove said infections.

This caused a system instability where it couldn't start the OS. Windows requested to run Startup Repair with only option as a Restore to prior restore point.

...SO... I'm reinstalling MalwareBytes and starting from point 1. I will then repost NEW DDS and ATTACH followed by a new scan of Security Check, AdwCleaner, and RogueKiller. (I will NOT reboot after this 2nd RogueKiller attempt).

<<<<<DDS>>>>>

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.16912

Run by Sharee at 23:53:40 on 2013-04-18

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2811.1876 [GMT -5:00]

.

AV: Trend Micro Titanium *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902}

SP: Trend Micro Titanium *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\AUDIODG.EXE

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe

C:\Windows\Explorer.EXE

C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe

C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe

C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\lxdqcoms.exe

C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Program Files (x86)\Internet Content Filter\UpdateService.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe

C:\Program Files (x86)\Lexmark Z2400 Series\lxdqmon.exe

C:\Program Files (x86)\Lexmark Z2400 Series\ezprint.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64brmon.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files\iPod\bin\iPodService.exe

-netsvcs

C:\Program Files\Trend Micro\UniClient\UiFrmWrk\WscStatusController.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Search_URL = hxxp://www.google.com/ie

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: <No Name>: {0696f815-a3a9-490a-bb14-9ec3350b1276} - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64SrcAs.dll

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

BHO: Search Assistant BHO: {5d79f641-c168-40df-a32f-bacea7509e75} - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64SrcAs.dll

BHO: PodcastBHO Class: {65134FDF-F8A5-4B3D-91D9-CDF273CFD578} - C:\Program Files (x86)\Common Files\doubleTwist\IEPodcastPlugin.dll

BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll

BHO: Toolbar BHO: {cb41fc95-f1b3-4797-8bb6-1012ff62abba} - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64bar.dll

BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

BHO: GetSavin 5.0: {D8DE6FE7-4B2E-4413-9201-0316D731B73C} - C:\Users\Sharee\AppData\Local\getsavin\ie\getsavin_1365006601.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: PricePeep: {FD6D90C0-E6EE-4BC6-B9F7-9ED319698007} - C:\Program Files (x86)\PricePeep\pricepeep.dll

TB: Safe &Eyes Toolbar: {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files (x86)\Internet Content Filter\setoolbar.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

TB: Safe &Eyes Toolbar: {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files (x86)\Internet Content Filter\setoolbar.dll

TB: TelevisionFanatic: {c98d5b61-b0ea-4d48-9839-1079d352d880} - C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\64bar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [iCF] "C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe"

mRun: [TelevisionFanatic Search Scope Monitor] "C:\PROGRA~2\TELEVI~2\bar\1.bin\64srchmn.exe" /m=2 /w /h

mRun: [TelevisionFanatic Browser Plugin Loader] C:\PROGRA~2\TELEVI~2\bar\1.bin\64brmon.exe

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

LSP: C:\Windows\System32\icf.dll

LSP: mswsock.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: NameServer = 10.0.0.1

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC} : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\255656 : DHCPNameServer = 172.26.38.1 172.26.38.2

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\6427565602D4F62696C6560214962707F627470275966496 : DHCPNameServer = 207.230.75.34 207.230.75.50

TCP: Interfaces\{48CBDDA4-DA48-416D-B6C4-080837E5D1BC}\F677E65627D2566673361636162333D275962756C6563737 : DHCPNameServer = 10.0.0.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll

Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.43\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden

x64-Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL ""

x64-Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"

x64-Run: [lxdqmon.exe] "C:\Program Files (x86)\Lexmark Z2400 Series\lxdqmon.exe"

x64-Run: [EzPrint] "C:\Program Files (x86)\Lexmark Z2400 Series\ezprint.exe"

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe64.dll

x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1504\6.6.1088\TmIEPlg.dll

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2010-5-15 73856]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2010-5-15 28800]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-12-10 203776]

R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2010-12-10 354304]

R2 AMD Reservation Manager;AMD Reservation Manager;C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-6-17 194496]

R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-5-20 256336]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 821664]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896]

R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-4 2413056]

R2 iPodDrv;iPodDrv;C:\Windows\System32\drivers\iPodDrv.sys [2011-7-27 14952]

R2 lxdq_device;lxdq_device;C:\Windows\System32\lxdqcoms.exe -service --> C:\Windows\System32\lxdqcoms.exe -service [?]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-3-6 39056]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R2 seUpdateSvc;Safe Eyes Update Service;C:\Program Files (x86)\Internet Content Filter\UpdateService.exe [2011-6-6 287232]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]

R2 TelevisionFanaticService;TelevisionFanaticService;C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe [2011-7-13 42504]

R2 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2011-5-20 67664]

R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2011-4-10 46136]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-12-11 31088]

R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-4-10 338536]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-12-4 425064]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-9-14 760168]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-9-14 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-9-14 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-9-14 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-4-10 38528]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 85560]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-7-21 103992]

S2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxdqserv.exe [2009-4-28 29184]

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2011-11-24 98616]

S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2011-11-24 203320]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-5-22 1255736]

S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-04-19 04:53:03 20480 ----a-w- C:\Windows\svchost.exe

2013-04-19 04:44:56 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-19 00:49:42 -------- d-----w- C:\Users\Sharee\AppData\Local\Programs

2013-04-19 00:32:19 -------- d-----w- C:\Users\Sharee\AppData\Roaming\Malwarebytes

2013-04-19 00:32:12 -------- d-----w- C:\ProgramData\Malwarebytes

2013-04-19 00:32:11 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-03 21:57:15 -------- d-----w- C:\ProgramData\KingsIsle Entertainment

2013-04-03 16:50:04 -------- d-----w- C:\Users\Sharee\AppData\Roaming\.minecraft

2013-04-03 16:36:37 -------- d-----w- C:\Program Files (x86)\PricePeep

2013-04-03 16:36:07 -------- d-----w- C:\Users\Sharee\AppData\Local\getsavin

2013-04-03 16:35:21 -------- d-----w- C:\Users\Sharee\AppData\Roaming\RealNetworks

2013-04-03 16:35:10 -------- d-----w- C:\Users\Sharee\AppData\Local\Real

2013-04-03 16:34:46 -------- d-----w- C:\Program Files (x86)\RealNetworks

2013-04-03 16:34:42 -------- d-----w- C:\ProgramData\RealNetworks

2013-04-03 16:34:25 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared

.

==================== Find3M ====================

.

2013-04-03 16:34:08 499712 ----a-w- C:\Windows\SysWow64\msvcp71.dll

2013-04-03 16:34:08 348160 ----a-w- C:\Windows\SysWow64\msvcr71.dll

.

============= FINISH: 23:56:10.72 ===============

<<<<<ATTACH>>>>>

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 5/20/2011 6:58:13 PM

System Uptime: 4/18/2013 11:51:48 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 165C

Processor: AMD Athlon II P360 Dual-Core Processor | Socket S1G4 | 2300/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 284 GiB total, 208.946 GiB free.

D: is FIXED (NTFS) - 14 GiB total, 1.738 GiB free.

E: is CDROM (UDF)

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP89: 4/5/2012 9:49:44 PM - Windows Update

RP90: 4/7/2012 5:14:08 PM - Windows Update

RP91: 4/8/2012 2:25:27 PM - Windows Update

RP92: 4/10/2012 4:49:43 PM - Windows Update

RP93: 3/27/2013 11:19:14 AM - HPSF Restore Point

RP94: 4/3/2013 4:56:53 PM - Installed Pirate101

RP95: 4/11/2013 9:22:13 AM - Restore Operation

.

==== Installed Programs ======================

.

Adobe Flash Player 10 ActiveX

Adobe Reader 9.4.4 MUI

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

AMD Fuel

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

Bejeweled 2 Deluxe

Bing Bar

Bing Bar Platform

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

Blio

Bonjour

Bounce Symphony

Broadcom 802.11 Wireless LAN Adapter

Build-a-lot 2

Cake Mania

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

Chuzzle Deluxe

CyberLink DVD Suite

CyberLink YouCam

D3DX10

Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

doubleTwist

Energy Star Digital Logo

Escape Rosecliff Island

ESU for Microsoft Windows 7

Farm Frenzy

FATE

ffdshow [rev 2527] [2008-12-19]

Final Drive Nitro

GetSavin

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Heroes of Hellas 2 - Olympia

Hewlett-Packard ACLM.NET v1.1.1.0

HP Auto

HP Client Services

HP CloudDrive

HP Customer Experience Enhancements

HP Documentation

HP Game Console

HP Games

HP MovieStore

HP On Screen Display

HP Power Manager

HP Quick Launch

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

HP Wireless Assistant

IDT Audio

iTunes

iTunes Agent 1.3.3

Java Auto Updater

Java 6 Update 22

Java 6 Update 22 (64-bit)

Jewel Quest Solitaire 2

Junk Mail filter update

LabelPrint

Lexmark Z2400 Series

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Starter 2010 - English

Microsoft Office Word MUI (English) 2010

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319

Microsoft WSE 3.0 Runtime

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - The London Caper

Paint.NET v3.5.8

Penguins!

Picasa 3

PictureMover

Plants vs. Zombies

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PricePeep

RealDownloader

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealNetworks - Microsoft Visual C++ 2010 Runtime

RealPlayer

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

RealUpgrade 1.1

Recovery Manager

RoxioNow Player

Safe Eyes

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553353) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Synaptics Pointing Device Driver

TelevisionFanatic

Trend Micro Titanium

Trend Micro™ Titanium™

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition

Update for Microsoft Outlook Social Connector (KB2583935)

Virtual Families

Virtual Villagers 4 - The Tree of Life

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WMV9/VC-1 Video Playback

Write Source Interactive Writing Skills 7

Yahoo! BrowserPlus 2.9.8

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

4/18/2013 9:38:56 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:30:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

4/18/2013 9:30:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

4/18/2013 9:30:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

4/18/2013 9:30:15 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

4/18/2013 9:30:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/18/2013 9:30:07 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

4/18/2013 9:29:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx tmtdi vwififlt Wanarpv6 WfpLwf ws2ifsl

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:54 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7038] - The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:11 PM, Error: Service Control Manager [7038] - The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:11 PM, Error: Service Control Manager [7038] - The Dhcp service was unable to log on as NT Authority\LocalService with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:11 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service did not start due to a logon failure.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The Network List Service service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The HP Software Framework Service service failed to start due to the following error: The pipe has been ended.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The Diagnostic Service Host service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:11 PM, Error: Service Control Manager [7000] - The DHCP Client service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7038] - The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error: The request is not supported. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

4/18/2013 9:29:10 PM, Error: Service Control Manager [7001] - The WinHTTP Web Proxy Auto-Discovery Service service depends on the DHCP Client service which failed to start because of the following error: The service has not been started.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7001] - The Application Information service depends on the User Profile Service service which failed to start because of the following error: A system shutdown is in progress.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not start due to a logon failure.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The User Profile Service service failed to start due to the following error: A system shutdown is in progress.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The Network Connections service failed to start due to the following error: A system shutdown is in progress.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The pipe has been ended.

4/18/2013 9:29:10 PM, Error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: A system shutdown is in progress.

4/18/2013 9:29:09 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The operation completed successfully.

4/18/2013 9:29:07 PM, Error: Service Control Manager [7043] - The AMD FUEL Service service did not shut down properly after receiving a preshutdown control.

4/18/2013 9:28:34 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.

4/18/2013 9:28:28 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

4/18/2013 9:07:53 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.

4/18/2013 9:06:25 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the RPC Endpoint Mapper service, but this action failed with the following error: An instance of the service is already running.

4/18/2013 9:05:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Event Log service to connect.

4/18/2013 9:05:31 PM, Error: Service Control Manager [7000] - The Windows Event Log service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/18/2013 9:04:49 PM, Error: Service Control Manager [7031] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Power service, but this action failed with the following error: A system shutdown has already been scheduled.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Plug and Play service, but this action failed with the following error: A system shutdown has already been scheduled.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the DCOM Server Process Launcher service, but this action failed with the following error: A system shutdown has already been scheduled.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7031] - The Power service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7031] - The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/18/2013 9:04:44 PM, Error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

4/18/2013 9:04:40 PM, Error: Service Control Manager [7031] - The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/18/2013 9:04:36 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/18/2013 9:04:36 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

4/18/2013 9:04:31 PM, Error: Service Control Manager [7031] - The Windows Event Log service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/18/2013 8:01:04 PM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

4/18/2013 7:49:03 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

4/18/2013 7:48:58 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv64.dll Error Code: 21

4/18/2013 7:48:42 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache spldr tmtdi Wanarpv6

4/18/2013 7:39:29 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}

4/18/2013 11:52:13 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxdqCATSCustConnectService service to connect.

4/18/2013 11:52:13 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

4/18/2013 11:52:13 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

4/18/2013 11:52:13 PM, Error: Service Control Manager [7000] - The lxdqCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/18/2013 11:52:09 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

4/18/2013 11:52:09 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.

4/18/2013 11:44:13 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR3.

.

==== End Of File ===========================

<<<<<SECURITY CHECK>>>>>

Results of screen317's Security Check version 0.99.62

Windows 7 x64 (UAC is enabled)

Out of date service pack!!

Internet Explorer 8 Out of date!

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Trend Micro Titanium

Antivirus out of date! (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 6 Update 22

Java version out of Date!

Adobe Flash Player 10 Flash Player out of Date!

Adobe Reader 9 Adobe Reader out of Date!

Google Chrome 22.0.1229.95

Google Chrome 26.0.1410.43

````````Process Check: objlist.exe by Laurent````````

Trend Micro AMSP coreServiceShell.exe

Trend Micro UniClient UiFrmWrk uiWatchDog.exe

Trend Micro AMSP coreFrameworkHost.exe

Trend Micro UniClient UiFrmWrk uiSeAgnt.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 7%

````````````````````End of Log``````````````````````

<<<<<AdwCleaner>>>>>

>>>>>(AdwCleaner requested reboot after scan...no TXT file was created at your stated location after the reboot.)<<<<<

>>>>>(THIS IS THE OUTPUT FROM THE FIRST SCAN BEFORE THE OS RESTORE)<<<<<

# AdwCleaner v2.200 - Logfile created 04/18/2013 at 22:49:00

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Home Premium (64 bits)

# User : Sharee - SHAREE-HP

# Boot Mode : Normal

# Running from : C:\Users\Sharee\Desktop\02\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\END

File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

Folder Deleted : C:\Program Files (x86)\Ask.com

Folder Deleted : C:\Users\Sharee\AppData\Local\Google\Chrome\User Data\Default\Extensions\licjnkifamhpbaefhdpacpmihicfbomb

Folder Deleted : C:\Users\Sharee\AppData\LocalLow\AskToolbar

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\RewardsArcade

Key Deleted : HKCU\Software\Cr_Installer

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5D79F641-C168-40DF-A32F-BACEA7509E75}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C98D5B61-B0EA-4D48-9839-1079D352D880}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CB41FC95-F1B3-4797-8BB6-1012FF62ABBA}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{04D2B915-19FF-41E9-994D-95DC898BEA43}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0696F815-A3A9-490A-BB14-9EC3350B1276}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5D79F641-C168-40DF-A32F-BACEA7509E75}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C98D5B61-B0EA-4D48-9839-1079D352D880}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CB41FC95-F1B3-4797-8BB6-1012FF62ABBA}

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6427058B-217C-4C7F-A6CE-C7934C0BDCEB}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

***** [internet Browsers] *****

-\\ Internet Explorer v8.0.7600.16912

[OK] Registry is clean.

-\\ Google Chrome v [unable to get version]

File : C:\Users\Sharee\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [2566 octets] - [18/04/2013 22:49:00]

########## EOF - C:\AdwCleaner[s1].txt - [2626 octets] ##########

<<<<<RogueKiller>>>>>

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User : Sharee [Admin rights]

Mode : Scan -- Date : 04/19/2013 00:08:32

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[sVCHOST] svchost.exe -- C:\Windows\\svchost.exe [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini [-] --> FOUND

[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini [-] --> FOUND

[ZeroAccess][FILE] consrv.dll : C:\Windows\system32\consrv.dll [-] --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM321HI SATA Disk Device +++++

--- User ---

[MBR] 206124e8f995230ef33fb913abab6f68

[bSP] 507e041a645748cf33d7fc5095d89f56 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 290672 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 595705856 | Size: 14269 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 624928768 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_04192013_02d0008.txt >>

RKreport[1]_S_04192013_02d0008.txt

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User : Sharee [Admin rights]

Mode : Remove -- Date : 04/19/2013 00:18:47

| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤

[sVCHOST] svchost.exe -- C:\Windows\\svchost.exe [x] -> KILLED [TermProc]

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini [-] --> REMOVED AT REBOOT

[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini [-] --> REMOVED AT REBOOT

[ZeroAccess][FILE] consrv.dll : C:\Windows\system32\consrv.dll [-] --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: SAMSUNG HM321HI SATA Disk Device +++++

--- User ---

[MBR] 206124e8f995230ef33fb913abab6f68

[bSP] 507e041a645748cf33d7fc5095d89f56 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 290672 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 595705856 | Size: 14269 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 624928768 | Size: 103 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[2]_D_04192013_02d0018.txt >>

RKreport[1]_S_04192013_02d0008.txt ; RKreport[2]_D_04192013_02d0018.txt

*****AND THE OS IS DEAD AGAIN *****

*****"Windows failed to start...Launch Startup Repair (Recommended) ******

I have selected none of the options...awaiting your response.

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  • Staff

Hello clstan

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:


  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

On the System Recovery Options menu you will get the following options:


    • Startup Repair
      System Restore
      Windows Complete PC Restore
      Windows Memory Diagnostic Tool
      Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst64.exe and press Enter

Note: Replace letter e with the drive letter of your flash drive.

[*]The tool will start to run.

[*]When the tool opens click Yes to disclaimer.

[*]First Press the Scan button.

[*]It will make a log (FRST.txt)

[*]Second Type the following in the edit box after "Search:". services.exe

[*]Click the Search button

[*]It will make a log (Search.txt)

I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

Gringo

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FRST.txt and Search.txt. Here you go.

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-04-2013

Ran by SYSTEM on 20-04-2013 16:50:03

Running from H:\

Windows 7 Home Premium (X64) OS Language: English(US)

Internet Explorer Version 8

Boot Mode: Recovery

The current controlset is ControlSet001

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2799912 2011-12-04] (Synaptics Incorporated)

HKLM\...\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden [363064 2010-07-21] (Hewlett-Packard Company)

HKLM\...\Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe -set Silent "1" SplashURL "" [1111568 2011-10-08] (Trend Micro Inc.)

HKLM\...\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [197152 2011-02-10] (Trend Micro Inc.)

HKLM\...\Run: [lxdqmon.exe] "C:\Program Files (x86)\Lexmark Z2400 Series\lxdqmon.exe" [672424 2009-10-26] ()

HKLM\...\Run: [EzPrint] "C:\Program Files (x86)\Lexmark Z2400 Series\ezprint.exe" [107176 2009-10-26] (Lexmark International Inc.)

HKLM\...\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-12-04] (IDT, Inc.)

HKLM-x32\...\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun [336384 2010-12-09] (Advanced Micro Devices, Inc.)

HKLM-x32\...\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume [439568 2010-05-10] (Microsoft Corporation)

HKLM-x32\...\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [586296 2010-11-09] (Hewlett-Packard Development Company, L.P.)

HKLM-x32\...\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [932288 2010-09-21] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35760 2011-01-31] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [248552 2010-05-14] (Sun Microsystems, Inc.)

HKLM-x32\...\Run: [iCF] "C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe" [1600744 2011-04-11] (InternetSafety.com, Inc.)

HKLM-x32\...\Run: [TelevisionFanatic Search Scope Monitor] "C:\PROGRA~2\TELEVI~2\bar\1.bin\64srchmn.exe" /m=2 /w /h [38440 2011-07-13] (MindSpark)

HKLM-x32\...\Run: [TelevisionFanatic Browser Plugin Loader] C:\PROGRA~2\TELEVI~2\bar\1.bin\64brmon.exe [30096 2011-07-13] (VER_COMPANY_NAME)

HKLM-x32\...\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe [318520 2011-01-27] (Hewlett-Packard Development Company, L.P.)

HKLM-x32\...\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [59240 2011-09-27] (Apple Inc.)

HKLM-x32\...\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" [421736 2011-10-09] (Apple Inc.)

HKLM-x32\...\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices [91520 2010-03-13] (Microsoft Corporation)

HKLM-x32\...\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot [295512 2013-04-03] (RealNetworks, Inc.)

HKU\Sharee\...\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [718720 2011-07-21] (Microsoft Corporation)

SubSystems: [Windows] ATTENTION! ====> ZeroAccess

Startup: C:ProgramData\Start Menu\Programs\Startup\Snapfish PictureMover.lnk

ShortcutTarget: Snapfish PictureMover.lnk -> C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe (Hewlett-Packard Company)

==================== Services (Whitelisted) =================

S2 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [354304 2010-12-09] (Advanced Micro Devices, Inc.)

S2 AMD Reservation Manager; C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [194496 2010-06-17] (Advanced Micro Devices)

S2 lxdqCATSCustConnectService; C:\Windows\system32\spool\DRIVERS\x64\3\\lxdqserv.exe [29184 2009-04-28] (Lexmark International, Inc.)

S2 lxdq_device; C:\Windows\system32\lxdqcoms.exe [1039872 2007-11-28] ( )

S2 RealNetworks Downloader Resolver Service; C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [39056 2013-03-05] ()

S2 seUpdateSvc; C:\Program Files (x86)\Internet Content Filter\UpdateService.exe [287232 2011-04-11] (InternetSafety.com, Inc.)

S2 TelevisionFanaticService; C:\PROGRA~2\TELEVI~2\bar\1.bin\64barsvc.exe [42504 2011-07-13] (COMPANYVERS_NAME)

S2 Amsp; "C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe" coreFrameworkHost.exe -m=rb -dt=60000 [x]

==================== Drivers (Whitelisted) ====================

S2 tmactmon; C:\Windows\System32\DRIVERS\tmactmon.sys [90704 2010-09-17] (Trend Micro Inc.)

S2 tmcomm; C:\Windows\System32\DRIVERS\tmcomm.sys [144464 2010-09-17] (Trend Micro Inc.)

S2 tmevtmgr; C:\Windows\System32\DRIVERS\tmevtmgr.sys [67664 2010-09-17] (Trend Micro Inc.)

S1 tmtdi; C:\Windows\System32\DRIVERS\tmtdi.sys [105552 2010-09-17] (Trend Micro Inc.)

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-04-20 16:49 - 2013-04-20 16:49 - 00000000 ____D C:\FRST

2013-04-18 20:53 - 2009-07-13 17:14 - 00020480 ____A (Microsoft Corporation) C:\Windows\svchost.exe

2013-04-18 20:44 - 2013-04-18 20:44 - 00001109 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2013-04-18 20:44 - 2013-04-04 11:50 - 00025928 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys

2013-04-18 16:32 - 2013-04-18 20:44 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-18 16:32 - 2013-04-18 16:32 - 00000000 ____D C:ProgramData\Malwarebytes

2013-04-18 16:32 - 2013-04-18 16:32 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\Malwarebytes

2013-04-10 18:53 - 2013-04-10 18:54 - 00274456 ____A C:\Windows\Minidump\041013-37455-01.dmp

2013-04-03 13:57 - 2013-04-03 13:57 - 00000000 ____D C:ProgramData\KingsIsle Entertainment

2013-04-03 08:50 - 2013-04-18 23:04 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\.minecraft

2013-04-03 08:49 - 2013-04-03 08:49 - 00263186 ____A C:\Users\Sharee\Downloads\Minecraft.exe

2013-04-03 08:49 - 2013-04-03 08:49 - 00263186 ____A C:\Users\Sharee\Desktop\Minecraft.exe

2013-04-03 08:36 - 2013-04-18 23:09 - 00000000 ____D C:\Program Files\Google

2013-04-03 08:36 - 2013-04-03 08:36 - 00000000 ____A C:\extensions.sqlite

2013-04-03 08:35 - 2013-04-03 08:36 - 00000000 ____D C:ProgramData\Google

2013-04-03 08:35 - 2013-04-03 08:35 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\RealNetworks

2013-04-03 08:35 - 2013-04-03 08:35 - 00000000 ____D C:\Users\Sharee\AppData\Local\Real

2013-04-03 08:34 - 2013-04-18 23:09 - 00000000 ____D C:\Program Files (x86)\RealNetworks

2013-04-03 08:34 - 2013-04-18 23:09 - 00000000 ____D C:\Program Files (x86)\Real

2013-04-03 08:34 - 2013-04-18 23:04 - 00000000 ____D C:ProgramData\RealNetworks

2013-04-03 08:34 - 2013-04-03 08:34 - 00272896 ____A (Progressive Networks) C:\Windows\SysWOW64\pncrt.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00201872 ____A (RealNetworks, Inc.) C:\Windows\SysWOW64\rmoc3260.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00006656 ____A (RealNetworks, Inc.) C:\Windows\SysWOW64\pndx5016.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00005632 ____A (RealNetworks, Inc.) C:\Windows\SysWOW64\pndx5032.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00001264 ____A C:\Users\Public\Desktop\RealPlayer.lnk

2013-04-03 08:33 - 2013-04-18 23:04 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\Real

2013-04-03 08:33 - 2013-04-18 21:04 - 00000894 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-04-03 08:33 - 2013-04-18 20:43 - 00000898 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-04-03 08:33 - 2013-04-03 08:51 - 00002183 ____A C:\Users\Public\Desktop\Google Chrome.lnk

2013-04-03 08:29 - 2013-04-18 23:04 - 00000000 ____D C:ProgramData\Real

2013-04-03 08:13 - 2013-04-10 18:32 - 00000336 ____A C:\Windows\Tasks\HPCeeScheduleForSharee.job

2013-04-01 17:53 - 2013-04-01 17:53 - 00042496 __ASH C:\Users\Sharee\AppData\Roaming\Thumbs.db

==================== One Month Modified Files and Folders =======

2013-04-20 16:49 - 2013-04-20 16:49 - 00000000 ____D C:\FRST

2013-04-18 23:09 - 2013-04-03 08:36 - 00000000 ____D C:\Program Files\Google

2013-04-18 23:09 - 2013-04-03 08:34 - 00000000 ____D C:\Program Files (x86)\RealNetworks

2013-04-18 23:09 - 2013-04-03 08:34 - 00000000 ____D C:\Program Files (x86)\Real

2013-04-18 23:09 - 2012-02-18 16:01 - 00000000 ____D C:\Windows\Minidump

2013-04-18 23:09 - 2012-02-17 10:45 - 00000000 ___AD C:\Users\Sharee\Desktop\System_Analyzer

2013-04-18 23:09 - 2011-07-13 18:02 - 00000000 ____D C:\Program Files (x86)\TelevisionFanatic

2013-04-18 23:09 - 2011-06-20 19:39 - 00000000 ____D C:\Program Files (x86)\Google

2013-04-18 23:09 - 2011-05-20 20:24 - 00000000 ____D C:ProgramData\Trend Micro

2013-04-18 23:09 - 2011-01-05 15:57 - 00000000 ____D C:ProgramData\RoxioNow

2013-04-18 23:09 - 2011-01-05 15:49 - 00000000 ____D C:ProgramData\WildTangent

2013-04-18 23:08 - 2009-07-13 19:20 - 00000000 ____D C:\Windows\registration

2013-04-18 23:04 - 2013-04-03 08:50 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\.minecraft

2013-04-18 23:04 - 2013-04-03 08:34 - 00000000 ____D C:ProgramData\RealNetworks

2013-04-18 23:04 - 2013-04-03 08:33 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\Real

2013-04-18 23:04 - 2013-04-03 08:29 - 00000000 ____D C:ProgramData\Real

2013-04-18 21:24 - 2011-04-10 01:49 - 00806142 ____A C:\Windows\PFRO.log

2013-04-18 21:21 - 2011-04-10 01:47 - 02026368 ____A C:\Windows\WindowsUpdate.log

2013-04-18 21:12 - 2009-07-13 20:45 - 00023248 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2013-04-18 21:12 - 2009-07-13 20:45 - 00023248 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2013-04-18 21:10 - 2009-07-13 21:13 - 00727514 ____A C:\Windows\System32\PerfStringBackup.INI

2013-04-18 21:04 - 2013-04-03 08:33 - 00000894 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job

2013-04-18 21:04 - 2009-07-13 21:08 - 00000006 ___AH C:\Windows\Tasks\SA.DAT

2013-04-18 21:04 - 2009-07-13 20:51 - 00117390 ____A C:\Windows\setupact.log

2013-04-18 20:44 - 2013-04-18 20:44 - 00001109 ____A C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

2013-04-18 20:44 - 2013-04-18 16:32 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-18 20:43 - 2013-04-03 08:33 - 00000898 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job

2013-04-18 20:24 - 2011-05-20 15:58 - 00000000 ____D C:\users\Sharee

2013-04-18 16:32 - 2013-04-18 16:32 - 00000000 ____D C:ProgramData\Malwarebytes

2013-04-18 16:32 - 2013-04-18 16:32 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\Malwarebytes

2013-04-10 18:54 - 2013-04-10 18:53 - 00274456 ____A C:\Windows\Minidump\041013-37455-01.dmp

2013-04-10 18:53 - 2012-10-04 15:12 - 366516953 ____A C:\Windows\MEMORY.DMP

2013-04-10 18:32 - 2013-04-03 08:13 - 00000336 ____A C:\Windows\Tasks\HPCeeScheduleForSharee.job

2013-04-04 11:50 - 2013-04-18 20:44 - 00025928 ____A (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbam.sys

2013-04-03 13:57 - 2013-04-03 13:57 - 00000000 ____D C:ProgramData\KingsIsle Entertainment

2013-04-03 12:33 - 2011-12-31 16:04 - 00000278 ____A C:\Windows\Tasks\RegClean Pro_DEFAULT.job

2013-04-03 08:51 - 2013-04-03 08:33 - 00002183 ____A C:\Users\Public\Desktop\Google Chrome.lnk

2013-04-03 08:49 - 2013-04-03 08:49 - 00263186 ____A C:\Users\Sharee\Downloads\Minecraft.exe

2013-04-03 08:49 - 2013-04-03 08:49 - 00263186 ____A C:\Users\Sharee\Desktop\Minecraft.exe

2013-04-03 08:36 - 2013-04-03 08:36 - 00000000 ____A C:\extensions.sqlite

2013-04-03 08:36 - 2013-04-03 08:35 - 00000000 ____D C:ProgramData\Google

2013-04-03 08:35 - 2013-04-03 08:35 - 00000000 ____D C:\Users\Sharee\AppData\Roaming\RealNetworks

2013-04-03 08:35 - 2013-04-03 08:35 - 00000000 ____D C:\Users\Sharee\AppData\Local\Real

2013-04-03 08:34 - 2013-04-03 08:34 - 00272896 ____A (Progressive Networks) C:\Windows\SysWOW64\pncrt.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00201872 ____A (RealNetworks, Inc.) C:\Windows\SysWOW64\rmoc3260.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00006656 ____A (RealNetworks, Inc.) C:\Windows\SysWOW64\pndx5016.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00005632 ____A (RealNetworks, Inc.) C:\Windows\SysWOW64\pndx5032.dll

2013-04-03 08:34 - 2013-04-03 08:34 - 00001264 ____A C:\Users\Public\Desktop\RealPlayer.lnk

2013-04-03 08:34 - 2003-03-18 20:14 - 00499712 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msvcp71.dll

2013-04-03 08:34 - 2003-02-21 04:42 - 00348160 ____A (Microsoft Corporation) C:\Windows\SysWOW64\msvcr71.dll

2013-04-01 17:53 - 2013-04-01 17:53 - 00042496 __ASH C:\Users\Sharee\AppData\Roaming\Thumbs.db

ZeroAccess:

C:\Windows\assembly\GAC_32\Desktop.ini

ZeroAccess:

C:\Windows\assembly\GAC_64\Desktop.ini

Other Malware:

===========

C:\Windows\svchost.exe

ATTENTION ====> Check for partition/boot infection.

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

TDL4: custom:26000022 <===== ATTENTION!

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK

HKLM\...\exefile\DefaultIcon: %1 => OK

HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2012-04-05 18:50:26

Restore point made on: 2012-04-07 14:15:10

Restore point made on: 2012-04-08 11:26:04

Restore point made on: 2012-04-10 13:50:45

Restore point made on: 2013-03-27 08:19:27

Restore point made on: 2013-04-03 13:57:10

Restore point made on: 2013-04-11 06:22:28

==================== Memory info ===========================

Percentage of memory in use: 23%

Total physical RAM: 2810.9 MB

Available physical RAM: 2154.16 MB

Total Pagefile: 2809.05 MB

Available Pagefile: 2134.7 MB

Total Virtual: 8192 MB

Available Virtual: 8191.86 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:283.86 GB) (Free:208.89 GB) NTFS (Disk=0 Partition=2) ==>[system with boot components (obtained from reading drive)]

Drive e: (RECOVERY) (Fixed) (Total:13.93 GB) (Free:1.74 GB) NTFS (Disk=0 Partition=3) ==>[system with boot components (obtained from reading drive)]

Drive f: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32 (Disk=0 Partition=4)

Drive h: (KENSINGTON) (Removable) (Total:3.65 GB) (Free:3.25 GB) FAT32 (Disk=1 Partition=1)

Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

Drive y: (SYSTEM) (Fixed) (Total:0.19 GB) (Free:0.16 GB) NTFS (Disk=0 Partition=1) ==>[system with boot components (obtained from reading drive)]

ATTENTION: Malware custom entry on BCD on drive y: detected.

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 298 GB 0 B

Disk 1 Online 3745 MB 0 B

Partitions of Disk 0:

===============

Disk ID: 1A92C6EF

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 199 MB 1024 KB

Partition 2 Primary 283 GB 200 MB

Partition 3 Primary 13 GB 284 GB

Partition 4 Primary 103 MB 297 GB

==================================================================================

Disk: 0

Partition 1

Type : 07

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 1 Y SYSTEM NTFS Partition 199 MB Healthy

=========================================================

Disk: 0

Partition 2

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 2 C NTFS Partition 283 GB Healthy

=========================================================

Disk: 0

Partition 3

Type : 07

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 3 E RECOVERY NTFS Partition 13 GB Healthy

=========================================================

Disk: 0

Partition 4

Type : 0C

Hidden: No

Active: No

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 4 F HP_TOOLS FAT32 Partition 103 MB Healthy

=========================================================

Partitions of Disk 1:

===============

Disk ID: 221E85A6

Partition ### Type Size Offset

------------- ---------------- ------- -------

Partition 1 Primary 3745 MB 31 KB

==================================================================================

Disk: 1

Partition 1

Type : 0B

Hidden: No

Active: Yes

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

* Volume 5 H KENSINGTON FAT32 Removable 3745 MB Healthy

=========================================================

============================== MBR & Partition Table ==================

====================================================================

Disk: 0 (Size: 298 GB) (Disk ID: 1A92C6EF)

Partition 1: (Active) - (Size=199 MB) - (Type=07) (NTFS)

Partition 2: (Not Active) - (Size=284 GB) - (Type=07) (NTFS)

Partition 3: (Not Active) - (Size=14 GB) - (Type=07) (NTFS)

Partition 4: (Not Active) - (Size=103 MB) - (Type=0C)

====================================================================

Disk: 1 (Size: 4 GB) (Disk ID: 221E85A6)

Partition 1: (Active) - (Size=4 GB) - (Type=0B)

Last Boot: 2012-01-24 18:00

==================== End Of Log ============================

Farbar Recovery Scan Tool (x64) Version: 20-04-2013

Ran by SYSTEM at 2013-04-20 16:52:08

Running from H:\

Boot Mode: Recovery

================== Search: "services.exe" ===================

C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe

[2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 24ACB7E5BE595468E3B9AA488B9B4FCB

C:\Windows\system64\services.exe

[2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 24ACB7E5BE595468E3B9AA488B9B4FCB

C:\Windows\System32\services.exe

[2009-07-13 15:19] - [2009-07-13 17:39] - 0328704 ____A (Microsoft Corporation) 24ACB7E5BE595468E3B9AA488B9B4FCB

====== End Of Search ======

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  • Staff

Hello clstan

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

 
TDL4: custom:26000022 <===== ATTENTION!
CMD: bootrec /FixMbr
SubSystems: [Windows] ATTENTION! ====> ZeroAccess
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.

The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo

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Ok...Ran FRST with your fixlist.txt script. Here is the output fixlog.txt

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-04-2013

Ran by SYSTEM at 2013-04-20 21:03:15 Run:1

Running from H:\

Boot Mode: Recovery

==============================================

The operation completed successfully.

The operation completed successfully.

========= bootrec /FixMbr =========

ÿþT h e o p e r a t i o n c o m p l e t e d s u c c e s s f u l l y .

========= End of CMD: =========

HKLM\System\ControlSet001\Control\Session Manager\SubSystems\\Windows value was restored successfully.

C:\Windows\assembly\GAC_32\Desktop.ini moved successfully.

C:\Windows\assembly\GAC_64\Desktop.ini moved successfully.

==== End of Fixlog ====

I rebooted the laptop and instructed it to start windows normaly...The OS booted as it should.

I have not as of yet turned the WiFi back on and let it connect to a network.

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Hello clstan

Let it connect and I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Put comptuer back on the network and surfed to a few various pages. Everything seems to be ok (as far as solving the Cold Reboot issues.)

Here is the output from the ComboFix run.

ComboFix 13-04-21.01 - Sharee 04/21/2013 12:34:12.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2811.1690 [GMT -5:00]

Running from: c:\users\Sharee\Desktop\ComboFix.exe

AV: Trend Micro Titanium *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902}

SP: Trend Micro Titanium *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\program files (x86)\TelevisionFanatic

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64auxstb.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64bar.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64barsvc.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64brmon.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64brstub.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64datact.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64dlghk.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64dyn.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64feedmg.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64highin.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64hkstub.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64html.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64htmlmu.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64httpct.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64idle.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64ieovr.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64impipe.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64medint.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64mlbtn.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64msg.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64Plugin.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64radio.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64regfft.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64reghk.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64regiet.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64script.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64skin.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64skplay.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64SrcAs.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64SrchMn.exe

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64tpinst.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\64uabtn.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\CHROME.MANIFEST

c:\program files (x86)\TelevisionFanatic\bar\1.bin\NP64Stub.dll

c:\program files (x86)\TelevisionFanatic\bar\1.bin\T8RES.DLL

c:\program files (x86)\TelevisionFanaticEI

c:\programdata\040a57k541348pk6ac863ni

c:\programdata\Microsoft\Windows\DRM\FBFC.tmp

c:\programdata\Microsoft\Windows\DRM\FC7A.tmp

c:\programdata\SPL4F28.tmp

c:\programdata\SPL55FB.tmp

c:\programdata\SPL5B87.tmp

c:\programdata\SPL8450.tmp

c:\programdata\SPL9F89.tmp

c:\programdata\SPLA350.tmp

c:\programdata\SPLB441.tmp

c:\programdata\SPLC551.tmp

c:\programdata\SPLCB88.tmp

c:\programdata\SPLD404.tmp

c:\programdata\SPLE197.tmp

c:\programdata\SPLF023.tmp

c:\windows\svchost.exe

.

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

-------\Service_TelevisionFanaticService

.

.

((((((((((((((((((((((((( Files Created from 2013-03-21 to 2013-04-21 )))))))))))))))))))))))))))))))

.

.

2013-04-21 17:48 . 2013-04-21 17:48 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-21 17:24 . 2013-04-21 17:24 -------- d-----w- c:\program files (x86)\GUMBA59.tmp

2013-04-21 00:49 . 2013-04-21 00:49 -------- d-----w- C:\FRST

2013-04-19 04:44 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-19 00:49 . 2013-04-19 00:49 -------- d-----w- c:\users\Sharee\AppData\Local\Programs

2013-04-19 00:32 . 2013-04-19 00:32 -------- d-----w- c:\users\Sharee\AppData\Roaming\Malwarebytes

2013-04-19 00:32 . 2013-04-19 00:32 -------- d-----w- c:\programdata\Malwarebytes

2013-04-19 00:32 . 2013-04-19 04:44 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-04-03 21:57 . 2013-04-03 21:57 -------- d-----w- c:\programdata\KingsIsle Entertainment

2013-04-03 16:50 . 2013-04-19 07:04 -------- d-----w- c:\users\Sharee\AppData\Roaming\.minecraft

2013-04-03 16:36 . 2013-04-19 07:09 -------- d-----w- c:\program files\Google

2013-04-03 16:35 . 2013-04-03 16:35 -------- d-----w- c:\users\Sharee\AppData\Local\Real

2013-04-03 16:34 . 2013-04-19 07:08 -------- d-----w- c:\program files (x86)\Common Files\xing shared

2013-04-03 16:34 . 2013-04-19 07:09 -------- d-----w- c:\program files (x86)\Real

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-03 16:34 . 2003-03-19 04:14 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2013-04-03 16:34 . 2003-02-21 12:42 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2011-07-22 718720]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2013-04-03 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-12-10 336384]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"ICF"="c:\program files (x86)\Internet Content Filter\SafeEyes.exe" [2011-04-11 1600744]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-01-27 318520]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-10-09 421736]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2013-04-03 295512]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-11-18 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

R2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxdqserv.exe [2009-04-28 29184]

R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys [2011-11-25 98616]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys [2011-11-25 203320]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-05-22 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2010-05-15 73856]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2010-05-15 28800]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-12-10 203776]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2010-12-10 354304]

S2 AMD Reservation Manager;AMD Reservation Manager;c:\program files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-06-17 194496]

S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-09-01 227896]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]

S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-05 2413056]

S2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys [2011-07-27 14952]

S2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe [2007-11-28 1039872]

S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-03-06 39056]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 seUpdateSvc;Safe Eyes Update Service;c:\program files (x86)\Internet Content Filter\UpdateService.exe [2011-04-11 287232]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]

S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2010-09-17 67664]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-12-11 31088]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-12-05 338536]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-12-05 425064]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-09-14 760168]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-09-14 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-09-14 25960]

3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-09-14 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-04-29 38528]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-03 16:51 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.43\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-03 16:33]

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-03 16:33]

.

2013-04-11 c:\windows\Tasks\HPCeeScheduleForSharee.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2011-10-08 1111568]

"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2011-02-10 197152]

"lxdqmon.exe"="c:\program files (x86)\Lexmark Z2400 Series\lxdqmon.exe" [2009-10-26 672424]

"EzPrint"="c:\program files (x86)\Lexmark Z2400 Series\ezprint.exe" [2009-10-26 107176]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-12-05 1128448]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uLocal Page = c:\windows\system32\blank.htm

uDefault_Search_URL = hxxp://www.google.com/ie

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

LSP: c:\windows\System32\icf.dll

TCP: DhcpNameServer = 192.168.1.254

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{D8DE6FE7-4B2E-4413-9201-0316D731B73C} - c:\users\Sharee\AppData\Local\getsavin\ie\getsavin_1365006601.dll

Wow6432Node-HKLM-Run-TelevisionFanatic Search Scope Monitor - c:\progra~2\TELEVI~2\bar\1.bin\64srchmn.exe

Wow6432Node-HKLM-Run-TelevisionFanatic Browser Plugin Loader - c:\progra~2\TELEVI~2\bar\1.bin\64brmon.exe

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe

AddRemove-GetSavin - c:\users\Sharee\AppData\Local\getsavin\uninst.exe

AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

"Key"="ActionsPane3"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

------------------------ Other Running Processes ------------------------

.

c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe

c:\program files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

.

**************************************************************************

.

Completion time: 2013-04-21 12:56:57 - machine was rebooted

ComboFix-quarantined-files.txt 2013-04-21 17:56

.

Pre-Run: 223,935,070,208 bytes free

Post-Run: 223,634,907,136 bytes free

.

- - End Of File - - E080289EFD6EEBC81C01E1DC06C587B3

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Share on other sites

  • Staff

Hello clstan

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

Link to post
Share on other sites

Here is the log from Combofix. No issues running the script

Function wise...it looks like the comptuer is working like it's supost to (no random reboots and such)

ComboFix 13-04-21.01 - Sharee 04/21/2013 14:08:07.2.2 - x64

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2811.1810 [GMT -5:00]

Running from: c:\users\Sharee\Desktop\ComboFix.exe

Command switches used :: c:\users\Sharee\Desktop\CFScript.txt

AV: Trend Micro Titanium *Disabled/Outdated* {68F968AC-2AA0-091D-848C-803E83E35902}

SP: Trend Micro Titanium *Disabled/Outdated* {D3988948-0C9A-0693-BE3C-BB4CF86413BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-03-21 to 2013-04-21 )))))))))))))))))))))))))))))))

.

.

2013-04-21 19:21 . 2013-04-21 19:21 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-21 17:24 . 2013-04-21 17:24 -------- d-----w- c:\program files (x86)\GUMBA59.tmp

2013-04-21 00:49 . 2013-04-21 00:49 -------- d-----w- C:\FRST

2013-04-19 04:44 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-19 00:49 . 2013-04-19 00:49 -------- d-----w- c:\users\Sharee\AppData\Local\Programs

2013-04-19 00:32 . 2013-04-19 00:32 -------- d-----w- c:\users\Sharee\AppData\Roaming\Malwarebytes

2013-04-19 00:32 . 2013-04-19 00:32 -------- d-----w- c:\programdata\Malwarebytes

2013-04-19 00:32 . 2013-04-19 04:44 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-04-03 21:57 . 2013-04-03 21:57 -------- d-----w- c:\programdata\KingsIsle Entertainment

2013-04-03 16:50 . 2013-04-19 07:04 -------- d-----w- c:\users\Sharee\AppData\Roaming\.minecraft

2013-04-03 16:36 . 2013-04-19 07:09 -------- d-----w- c:\program files\Google

2013-04-03 16:35 . 2013-04-03 16:35 -------- d-----w- c:\users\Sharee\AppData\Local\Real

2013-04-03 16:34 . 2013-04-19 07:08 -------- d-----w- c:\program files (x86)\Common Files\xing shared

2013-04-03 16:34 . 2013-04-19 07:09 -------- d-----w- c:\program files (x86)\Real

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-03 16:34 . 2003-03-19 04:14 499712 ----a-w- c:\windows\SysWow64\msvcp71.dll

2013-04-03 16:34 . 2003-02-21 12:42 348160 ----a-w- c:\windows\SysWow64\msvcr71.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{D8DE6FE7-4B2E-4413-9201-0316D731B73C}]

c:\users\Sharee\AppData\Local\getsavin\ie\getsavin_1365006601.dll [bU]

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"OfficeSyncProcess"="c:\program files (x86)\Microsoft Office\Office14\MSOSYNC.EXE" [2011-07-22 718720]

"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2013-04-03 39408]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-12-10 336384]

"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]

"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

"ICF"="c:\program files (x86)\Internet Content Filter\SafeEyes.exe" [2011-04-11 1600744]

"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-01-27 318520]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-10-09 421736]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2013-04-03 295512]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-11-18 1040952]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]

R2 lxdqCATSCustConnectService;lxdqCATSCustConnectService;c:\windows\system32\spool\DRIVERS\x64\3\\lxdqserv.exe [2009-04-28 29184]

R3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudbus.sys [2011-11-25 98616]

R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]

R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]

R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]

R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]

R3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\DRIVERS\ssudmdm.sys [2011-11-25 203320]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-05-22 1255736]

R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]

R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]

S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys [2010-05-15 73856]

S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys [2010-05-15 28800]

S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-12-10 203776]

S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2010-12-10 354304]

S2 AMD Reservation Manager;AMD Reservation Manager;c:\program files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe [2010-06-17 194496]

S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]

S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 291896]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-09-01 227896]

S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]

S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-05 2413056]

S2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys [2011-07-27 14952]

S2 lxdq_device;lxdq_device;c:\windows\system32\lxdqcoms.exe [2007-11-28 1039872]

S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-03-06 39056]

S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-09-11 399344]

S2 seUpdateSvc;Safe Eyes Update Service;c:\program files (x86)\Internet Content Filter\UpdateService.exe [2011-04-11 287232]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]

S2 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [2010-09-17 67664]

S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys [2010-02-18 46136]

S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-12-11 31088]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-12-05 338536]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-12-05 425064]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-09-14 760168]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-09-14 268648]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-09-14 25960]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-09-14 22376]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]

S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2010-04-29 38528]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-04-03 16:51 1642448 ----a-w- c:\program files (x86)\Google\Chrome\Application\26.0.1410.43\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-03 16:33]

.

2013-04-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-03 16:33]

.

2013-04-11 c:\windows\Tasks\HPCeeScheduleForSharee.job

- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 06:15]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]

@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"

[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]

@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"

[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]

@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"

[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]

@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"

[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]

@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"

[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]

2010-12-11 02:32 2240000 ----a-w- c:\program files (x86)\Hewlett-Packard\HP CloudDrive\ShellExt64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [bU]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2011-10-08 1111568]

"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2011-02-10 197152]

"lxdqmon.exe"="c:\program files (x86)\Lexmark Z2400 Series\lxdqmon.exe" [2009-10-26 672424]

"EzPrint"="c:\program files (x86)\Lexmark Z2400 Series\ezprint.exe" [2009-10-26 107176]

"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-12-05 1128448]

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.com/

uLocal Page = c:\windows\system32\blank.htm

uDefault_Search_URL = hxxp://www.google.com/ie

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

LSP: c:\windows\System32\icf.dll

TCP: DhcpNameServer = 192.168.1.254

.

- - - - ORPHANS REMOVED - - - -

.

AddRemove-GetSavin - c:\users\Sharee\AppData\Local\getsavin\uninst.exe

AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10t_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.10"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10t.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

"Key"="ActionsPane3"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-21 14:25:42

ComboFix-quarantined-files.txt 2013-04-21 19:25

ComboFix2.txt 2013-04-21 17:56

.

Pre-Run: 223,706,738,688 bytes free

Post-Run: 223,405,645,824 bytes free

.

- - End Of File - - 2A4757511C8C8509AC87BAA9CD12C68E

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • Adobe Reader 9.4.4 MUI
      Java™ 6 Update 22
      Java™ 6 Update 22 (64-bit)

  • Please download and install
Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
    You can download it from
http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
  • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from
here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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No problems running the commands. Computer still seems stable. MalwareBytes not seeing the SvcHost infection anymore.

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.22.01

Windows 7 x64 NTFS

Internet Explorer 8.0.7600.16385

Sharee :: SHAREE-HP [administrator]

4/21/2013 11:15:33 PM

mbam-log-2013-04-21 (23-15-33).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 214922

Time elapsed: 3 minute(s), 38 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:20:02 PM, on 4/21/2013

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16912)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Lexmark Z2400 Series\lxdqmon.exe

C:\Program Files (x86)\Lexmark Z2400 Series\ezprint.exe

C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe

C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

F:\!TOOLZ\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

O2 - BHO: dTPodcastBHO - {65134FDF-F8A5-4B3D-91D9-CDF273CFD578} - C:\Program Files (x86)\Common Files\doubleTwist\IEPodcastPlugin.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: GetSavin 5.0 - {D8DE6FE7-4B2E-4413-9201-0316D731B73C} - C:\Users\Sharee\AppData\Local\getsavin\ie\getsavin_1365006601.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)

O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files (x86)\Internet Content Filter\setoolbar.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe

O4 - HKLM\..\Run: [iCF] "C:\Program Files (x86)\Internet Content Filter\SafeEyes.exe"

O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"

O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\icf.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\icf.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\icf.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\icf.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\icf.dll

O13 - Gopher Prefix:

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe

O23 - Service: AMD Reservation Manager - Advanced Micro Devices - C:\Program Files\ATI Technologies\ATI.ACE\Reservation Manager\AMD Reservation Manager.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: lxdqCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxdqserv.exe

O23 - Service: lxdq_device - - C:\Windows\system32\lxdqcoms.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Safe Eyes Update Service (seUpdateSvc) - InternetSafety.com, Inc. - C:\Program Files (x86)\Internet Content Filter\UpdateService.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 11665 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
      O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE"
      O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Could not find the Online Scanner link via the URL you provided...But did find it instead at www.eset.com/us/online-scanner/

Scan found 11 infected files. Here is the output from the scan.

C:\Qoobox\Quarantine\C\Program Files (x86)\TelevisionFanatic\bar\1.bin\64datact.dll.vir a variant of Win32/Toolbar.MyWebSearch.A application

C:\Qoobox\Quarantine\C\Program Files (x86)\TelevisionFanatic\bar\1.bin\64html.dll.vir probably a variant of Win32/Toolbar.MyWebSearch.F application

C:\Qoobox\Quarantine\C\Program Files (x86)\TelevisionFanatic\bar\1.bin\64htmlmu.dll.vir probably a variant of Win32/Toolbar.MyWebSearch.B application

C:\Qoobox\Quarantine\C\Program Files (x86)\TelevisionFanatic\bar\1.bin\64ieovr.dll.vir probably a variant of Win32/Toolbar.MyWebSearch.P application

C:\Qoobox\Quarantine\C\Program Files (x86)\TelevisionFanatic\bar\1.bin\64Plugin.dll.vir a variant of Win32/Toolbar.MyWebSearch application

C:\Qoobox\Quarantine\C\Program Files (x86)\TelevisionFanatic\bar\1.bin\64skin.dll.vir a variant of Win32/Toolbar.MyWebSearch.P application

C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\FBFC.tmp.vir Win64/Olmarik.AD trojan

C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Windows\DRM\FC7A.tmp.vir Win64/Olmarik.AD trojan

C:\Users\Sharee\AppData\LocalLow\TelevisionFanaticEI\Installr\Cache\24464039.exe a variant of Win32/Toolbar.MyWebSearch.O application

C:\Users\Sharee\Documents\70Dkgf.exe a variant of Win32/Kryptik.YTE trojan

C:\Users\Sharee\Documents\E0ig67He.exe a variant of Win32/Kryptik.YTE trojan

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  • Staff

Hello clstan

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Sharee\AppData\LocalLow\TelevisionFanaticEI\Installr\Cache\24464039.exe"
    del /f /s /q "C:\Users\Sharee\Documents\70Dkgf.exe"
    del /f /s /q "C:\Users\Sharee\Documents\E0ig67He.exe"
    del %0


  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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