Potential virus?

[hcm12]

I ran rkill and it said it found two processes to terminate. Then I ran malwarebytes and restarted, and I ran rkill again and it still found 1 process to terminate. So I'm not sure what's going on and was hoping someone here could help out. Thanks!

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 1/13/2012 9:01:04 PM

System Uptime: 4/17/2013 6:25:55 PM (3 hours ago)

.

Motherboard: Hewlett-Packard | | 1693

Processor: Intel® Core i3 CPU M 370 @ 2.40GHz | CPU | 1055/1066mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 450 GiB total, 313.167 GiB free.

D: is FIXED (NTFS) - 15 GiB total, 1.869 GiB free.

E: is CDROM (CDFS)

G: is FIXED (FAT32) - 0 GiB total, 0.081 GiB free.

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP119: 3/26/2013 7:55:40 PM - Scheduled Checkpoint

RP120: 4/3/2013 9:11:13 PM - HPSF Applying updates

RP121: 4/3/2013 9:11:36 PM - HPSF Applying updates

RP122: 4/11/2013 12:01:16 PM - Windows Update

RP123: 4/11/2013 12:01:44 PM - Scheduled Checkpoint

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.02)

Adobe Shockwave Player 11.5

Agatha Christie - Peril at End House

Amazon MP3 Downloader 1.0.17

Bejeweled 2 Deluxe

Bejeweled 3

Blackhawk Striker 2

Blasterball 3

Blio

Bounce Symphony

Build-a-lot 2

Cake Mania

Chuzzle Deluxe

Contrôle ActiveX Windows Live Mesh pour connexions à distance

CyberLink YouCam

D3DX10

Digsby

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

DVD Architect Studio 5.0

Energy Star Digital Logo

ESU for Microsoft Windows 7

Evernote v. 4.2.2

Farm Frenzy

FATE - The Traitor Soul

Final Drive Nitro

Galerie de photos Windows Live

Google Chrome

Google Talk Plugin

Hewlett-Packard ACLM.NET v1.2.1.1

HP Auto

HP Client Services

HP Connection Manager

HP Customer Experience Enhancements

HP Documentation

HP Games

HP On Screen Display

HP Power Manager

HP Setup

HP Setup Manager

HP Software Framework

HP Support Assistant

IDT Audio

Intel® Control Center

Intel® Management Engine Components

Intel® Processor Graphics

Intel® Rapid Storage Technology

Java 7 Update 13 (64-bit)

Junk Mail filter update

Mah Jong Medley

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee Internet Security

McAfee Online Backup

Mesh Runtime

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010

Microsoft Office Click-to-Run 2010

Microsoft Office Starter 2010 - English

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Movie Studio Platinum 12.0

Movie Studio Platinum 12.0 (64-bit)

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT Redists

MSVCRT_amd64

Mystery P.I. - Stolen in San Francisco

Namco All-Stars PAC-MAN

NetWorx 5.2.2

Penguins!

Plants vs. Zombies - Game of the Year

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Ralink RT5390 802.11b/g/n WiFi Adapter

Realtek Ethernet Controller Driver

Realtek PCIE Card Reader

Recovery Manager

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Shared C Run-time for x64

Skype Click to Call

Skype™ 6.1

Slingo Supreme

Sound Forge Audio Studio 10.0

Synaptics TouchPad Driver

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update Installer for WildTangent Games App

VC80CRTRedist - 8.0.50727.6195

Virtual Villagers 4 - The Tree of Life

WildTangent Games App

Windows Live

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Mobile Device Updater Component

Yahoo! Messenger

Yahoo! Software Update

Yahoo! Toolbar

Zuma Deluxe

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

4/16/2013 2:04:14 PM, Error: Service Control Manager [7034] - The McAfee Online Backup service terminated unexpectedly. It has done this 1 time(s).

4/16/2013 2:02:34 PM, Error: Service Control Manager [7034] - The Easybits Services for Windows service terminated unexpectedly. It has done this 1 time(s).

4/16/2013 12:40:05 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}

4/16/2013 12:40:05 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {C90134D2-4AE9-407A-919A-4A2EF09C6C51}

4/16/2013 12:38:29 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:38:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

4/16/2013 12:38:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

4/16/2013 12:38:24 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

4/16/2013 12:38:24 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

4/16/2013 12:38:23 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/16/2013 12:38:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

4/16/2013 12:38:03 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache mfehidk MOBKFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf ws2ifsl

4/16/2013 12:38:03 AM, Error: Service Control Manager [7001] - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:38:01 AM, Error: Service Control Manager [7001] - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:38:01 AM, Error: Service Control Manager [7001] - The McAfee Anti-Spam Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:38:01 AM, Error: Service Control Manager [7001] - The McAfee Anti-Malware Core service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:38:01 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error: A device attached to the system is not functioning.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The McAfee Personal Firewall service depends on the Windows Firewall service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

4/16/2013 12:37:59 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/16/2013 12:35:46 AM, Error: Service Control Manager [7023] - The Server service terminated with the following error: A system shutdown is in progress.

4/16/2013 12:34:35 AM, Error: Service Control Manager [7023] - The Server service terminated with the following error: The data is invalid.

4/16/2013 12:34:33 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: A system shutdown is in progress.

4/16/2013 12:33:11 AM, Error: Service Control Manager [7023] - The Server service terminated with the following error: The service has not been started.

4/15/2013 6:23:23 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the McAfee Platform Services service to connect.

4/15/2013 6:23:23 PM, Error: Service Control Manager [7000] - The McAfee Platform Services service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/15/2013 6:23:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service mcpltsvc with arguments "" in order to run the server: {20966775-18A4-4299-B8E3-772C336B52A7}

4/12/2013 8:21:21 PM, Error: Service Control Manager [7031] - The McAfee Anti-Malware Core service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

4/12/2013 4:55:34 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer OWNER-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{58C52206-5FB7-4214-8133-E37517B15BDF}. The master browser is stopping or an election is being forced.

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==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537

Run by Helen at 21:20:35 on 2013-04-17

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.1463 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\IDT\WDM\STacSV64.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\mfevtps.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\rundll32.exe

C:\Windows\SysWOW64\rundll32.exe

C:\Windows\system32\rundll32.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\IDT\WDM\sttray64.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\NetWorx\networx.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\PROGRA~1\McAfee\MSC\McAPExe.exe

C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe

C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe

C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\system32\StikyNot.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe

C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe

C:\Windows\sysWOW64\wbem\wmiprvse.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Users\Helen\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Helen\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Helen\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit = C:\Windows\System32\userinit.exe

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

uRun: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe

mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe

mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

StartupFolder: C:\Users\Helen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Digsby.lnk - C:\Users\Helen\AppData\Local\Digsby\App\digsby.exe

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: EnableShellExecuteHooks = dword:1

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{58C52206-5FB7-4214-8133-E37517B15BDF} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{58C52206-5FB7-4214-8133-E37517B15BDF}\2456C6B696E6E253243453 : DHCPNameServer = 192.168.1.254 192.168.1.254

TCP: Interfaces\{58C52206-5FB7-4214-8133-E37517B15BDF}\43138302E4021436164616D697 : DHCPNameServer = 10.0.0.1

TCP: Interfaces\{58C52206-5FB7-4214-8133-E37517B15BDF}\C4F65746541676C656D27657563747 : DHCPNameServer = 75.75.75.75 75.75.76.76

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-TB: &NetWorx Desk Band: {FEEA54B4-D80F-41C7-87B9-DC08E6D3255F} - C:\Program Files\NetWorx\deskband.dll

x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe

x64-Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"

x64-Run: [NetWorx] "C:\Program Files\NetWorx\networx.exe" /auto

x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll

x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll

x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\Helen\AppData\Roaming\Mozilla\Firefox\Profiles\4dg02vk7.default\

FF - plugin: c:\PROGRA~2\mcafee\msc\npMcSnFFPl.dll

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin1017325.dll

FF - plugin: C:\Program Files (x86)\McAfee\SiteAdvisor\NPMcFFPlg32.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Users\Helen\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: C:\Users\Helen\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll

FF - plugin: C:\Users\Helen\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: C:\Users\Helen\AppData\Roaming\Mozilla\plugins\npo1d.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll

FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll

FF - plugin: C:\Windows\SysWOW64\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2012-11-9 771096]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2012-11-9 339776]

R1 MOBKFilter;MOBKFilter;C:\Windows\System32\drivers\MOBK.sys [2013-1-15 66040]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-1-16 221296]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-8-10 197536]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-6-2 13336]

R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-26 2424424]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-13 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-13 701512]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe [2013-1-16 103472]

R2 McMPFSvc;McAfee Personal Firewall;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-1-16 221296]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-1-16 221296]

R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-1-16 221296]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-1-16 221296]

R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2013-1-16 1007288]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2013-1-16 218320]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2013-1-16 182312]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-6-2 2538520]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2012-11-9 69672]

R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]

R3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-5-23 1098296]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-26 158976]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-15 317440]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-1-22 25928]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2012-11-9 309400]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2012-11-9 515528]

R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2012-11-2 328976]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-6-2 1860672]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-1-26 539240]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]

S2 MOBKbackup;McAfee Online Backup;C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe [2010-4-13 231224]

S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536]

S3 BTMCOM;Bluetooth Serial Port;C:\Windows\System32\drivers\btmcom.sys [2011-8-4 52736]

S3 btmhid;btmhid;C:\Windows\System32\drivers\btmhid.sys [2011-8-4 34176]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2013-4-4 197264]

S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2012-11-2 97208]

S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-26 339048]

S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]

S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]

S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-1-14 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2013-04-13 04:14:22 -------- d-----w- C:\Users\Helen\AppData\Local\{9192676D-D188-4E80-94F7-86D803EB4541}

2013-04-12 03:18:23 -------- d-----w- C:\Users\Helen\AppData\Local\{0DE18AB2-CD1F-476F-98BC-C53EF71A5230}

2013-04-11 17:03:59 775216 ----a-w- C:\Program Files\Internet Explorer\iexplore.exe

2013-04-10 21:49:13 3717632 ----a-w- C:\Windows\System32\mstscax.dll

2013-04-10 21:49:12 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll

2013-04-10 21:49:05 158720 ----a-w- C:\Windows\System32\aaclient.dll

2013-04-10 21:49:05 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll

2013-04-10 21:49:04 44032 ----a-w- C:\Windows\System32\tsgqec.dll

2013-04-10 21:49:03 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll

2013-04-10 21:48:16 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-04-10 21:48:07 1655656 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-10 21:48:01 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys

2013-04-10 21:47:53 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-04-10 21:47:51 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-04-10 21:47:50 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-04-10 21:47:49 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-04-10 21:47:49 112640 ----a-w- C:\Windows\System32\smss.exe

2013-04-10 21:47:48 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-04-08 00:16:44 258048 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\hpfppw73.dll

2013-04-07 23:47:53 -------- d-----w- C:\Users\Helen\AppData\Local\{1D7D63B5-4E33-4952-A5FC-07B140DAD188}

2013-04-05 02:33:59 197264 ----a-w- C:\Windows\System32\drivers\HipShieldK.sys

2013-03-31 19:52:09 -------- d-----w- C:\Users\Helen\AppData\Local\{08D2FC6C-4526-4B29-BD6A-50AF850816F4}

2013-03-30 23:39:50 -------- d-----w- C:\Users\Helen\AppData\Local\{B7C76BDE-79EA-4A15-9A47-E85F9A54711B}

2013-03-21 20:24:30 -------- d-----w- C:\Users\Helen\AppData\Local\Macromedia

.

==================== Find3M ====================

.

2013-04-04 19:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-03-19 01:38:39 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-03-19 01:38:39 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-03-14 20:49:46 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-02-21 10:30:16 1766912 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-02-21 10:15:07 2240512 ----a-w- C:\Windows\System32\wininet.dll

2013-02-21 10:14:09 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-21 10:14:05 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-02-21 10:14:05 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-02-19 12:01:03 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-02-19 11:42:14 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-02-19 11:10:53 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-02-19 10:51:18 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-02-14 03:25:41 108448 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll

2013-02-14 03:25:40 963488 ----a-w- C:\Windows\System32\deployJava1.dll

2013-02-14 03:25:40 1085344 ----a-w- C:\Windows\System32\npDeployJava1.dll

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-12 04:12:05 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

.

============= FINISH: 21:21:46.08 ===============

[MrCharlie]

Welcome to the forum.....Can you post the log from rkill

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC (be back in the AM)

Note:

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[hcm12]

This is the RKill log, I will post the Rogue killer separately.

Rkill 2.4.6 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2013 BleepingComputer.com

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 04/17/2013 11:14:00 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* Windows Defender (WinDefend) is not Running.

Startup Type set to: Manual

* FontCache => %SystemRoot%\system32\svchost.exe -k LocalService [incorrect ImagePath]

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found:

127.0.0.1 localhost

Program finished at: 04/17/2013 11:14:38 PM

Execution time: 0 hours(s), 0 minute(s), and 37 seconds(s)

[hcm12]

this is the rogue killer scan

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Helen [Admin rights]

Mode : Scan -- Date : 04/17/2013 23:11:24

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 6 ¤¤¤

[sTARTUP][sUSP PATH] Digsby.lnk @Helen : C:\Users\Helen\AppData\Local\Digsby\App\digsby.exe [7] -> FOUND

[HJPOL] HKCU\[...]\System : disableregistrytools (0) -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS547550A9E384 +++++

--- User ---

[MBR] 268d9067fb2399d19eb34689b821de9e

[bSP] a0f566e8374670946c5973e0ec0e4787 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 461227 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 945002496 | Size: 15409 Mo

3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 101 Mo

User = LL1 ... OK!

User != LL2 ... KO!

--- LL2 ---

[MBR] 16a37e168314fe967f395a0afdff5ff4

[bSP] a0f566e8374670946c5973e0ec0e4787 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo

1 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 159793152 | Size: 4000 Mo

2 - [ACTIVE] FAT16 (0x06) [VISIBLE] Offset (sectors): 167985152 | Size: 2000 Mo

3 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 172081152 | Size: 20000 Mo

Finished : << RKreport[1]_S_04172013_02d2311.txt >>

RKreport[1]_S_04172013_02d2311.txt

[MrCharlie]

Not seeing much but lets run some scans:

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[hcm12]

Okay, so I ran Anti-Rootkit twice and it said there was no cleanup needed. The two logs are attached.

system-log.txt

mbar-log-2013-04-18 (19-08-26).txt

[MrCharlie]

OK....Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[hcm12]

Okay, just finished running ComboFix, here's the log.

Thank you very much for all of your help and time, by the way!

ComboFix.txt

[MrCharlie]

OK.....Next:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

[hcm12]

Sorry about the couple days delay, here's the results of doing the "search" in AdwCleaner. I should only have run the search so far, correct?

AdwCleanerR3.txt

[MrCharlie]

Looks like you already ran this before......

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......Clean out temp files:

Download TFC to your desktop

Close any open windows.

Double click the TFC icon to run the program

TFC will close all open programs itself in order to run,

Click the Start button to begin the process.

Allow TFC to run uninterrupted.

The program should not take long to finish it's job

Once its finished it should automatically reboot your machine,

if it doesn't, manually reboot to ensure a complete clean

--------------------

Last...

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[hcm12]

# AdwCleaner v2.202 - Logfile created 04/22/2013 at 20:54:11

# Updated 23/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Helen - HONEYPIE

# Boot Mode : Normal

# Running from : C:\Users\Helen\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Helen\AppData\Roaming\Mozilla\Firefox\Profiles\4dg02vk7.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Helen\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [2149 octets] - [13/02/2013 20:50:04]

AdwCleaner[R2].txt - [2209 octets] - [13/02/2013 21:48:20]

AdwCleaner[R3].txt - [1668 octets] - [22/04/2013 17:15:10]

AdwCleaner[R4].txt - [1728 octets] - [22/04/2013 20:53:06]

AdwCleaner[s1].txt - [2237 octets] - [13/02/2013 21:48:54]

AdwCleaner[s2].txt - [1669 octets] - [22/04/2013 20:54:11]

########## EOF - C:\AdwCleaner[s2].txt - [1729 octets] ##########

[hcm12]

Malwarebytes Anti-Malware (PRO) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.22.10

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16540

Helen :: HONEYPIE [administrator]

Protection: Enabled

4/22/2013 9:36:36 PM

mbam-log-2013-04-22 (21-36-36).txt

Scan type: Full scan (C:\|D:\|E:\|G:\|Q:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 356438

Time elapsed: 1 hour(s), 23 minute(s), 18 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

[MrCharlie]

How is it??

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[hcm12]

It's running normally for the most part, just freezes up a little at times. Here is the log. Thank you!

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Windows Firewall Enabled!

McAfee Anti-Virus and Anti-Spyware

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Adobe Flash Player 11.7.700.169

Adobe Reader XI

Mozilla Firefox (20.0.1)

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

[MrCharlie]

Freezing can be caused by a lot of different things, overheating to your anti-virus program to bad drivers.

If it's OK in safe mode, try a clean boot and see if you can isolate the problem.

-------------------

SecurityCheck looks OK except for Chrome.

Google Chrome 26.0.1410.43 <---OLD

Google Chrome 26.0.1410.64 <---OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

-----------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!