Malwarebytes not executing

pwrwoman · March 12, 2009

I hope someone can help me. I've got some nasty something and I have tried everything, including the directions in this thread: http://www.malwarebytes.org/forums/index.php?showtopic=7668

The problem: I *think* I have a browser hijacker. I have been using Firefox (I've since uninstalled this), and when going to antivirus/spyware/malware websites, I get a page load error with another tab popping up with Google as the home page. Through IE, I have been able to download Spybot S&D and Malwarebytes, but cannot run either one (therefore there is no malwarebytes log). I didn't have the TDSSserv.sys driver to disable, but I did try installing Malwarebytes with another name on the executable. I did get to download hijackthis and the log is below.

I can still run the antivirus/spyware programs that had been installed previously: Ad-aware and McAfee (through aol). Everytime I run either one of them, I get something. My husband in trying to help, downloaded and ran stopzilla (not purchased and since uninstalled) and pctools spyware doctor (purchased, but he claims he has no registration key, and since uninstalled). I'm convinced those caused more problems than they solved.

Please be gentle - I'm clearly not an IT professional, just a girl trying to get her computer "normal" again. Bottom line, I need help figuring out what on earth this is that I have, and the remedy to run something to clean it.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:26:45 PM, on 3/12/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Internet Explorer\Iexplore.exe

C:\WINDOWS\System32\svchost.exe

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\2Wire\Gateway\2PortalMon.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\KODAK\KODAK Picture Transfer Software\PTS.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defa.../search/ie.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defa...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\SYSTEM32\TwcToolbarBho.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\SYSTEM32\TwcToolbarIe7.dll

O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe

O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-18\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: KODAK Picture Transfer Software.lnk = C:\Program Files\KODAK\KODAK Picture Transfer Software\PTS.exe

O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZUxdm265YYUS

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)

O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/f...etup1.0.1.0.cab

O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k42037/sb02a.cab

O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._1/axofupld.cab

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab

O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://longsdrugs.digitalcameradeveloping....ploadClient.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intercall.webex.com/client/v_mywebe...bex/ieatgpc.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...544/mcfscan.cab

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe

--

End of file - 10212 bytes

AdvancedSetup · March 13, 2009

Please download this program and run it and see if you can get MBAM to run or not and let me know.

Download here: randmbam.exe

pwrwoman · March 13, 2009

Thank you!!! This one worked. Here's the logfile. I may be misunderstanding it, but I did remove all the files (although it appears to say "no action taken.")

Malwarebytes' Anti-Malware 1.34

Database version: 1749

Windows 5.1.2600 Service Pack 3

3/13/2009 6:50:19 AM

mbam-log-2009-03-13 (06-50-12).txt

Scan type: Full Scan (C:\|)

Objects scanned: 216748

Time elapsed: 1 hour(s), 32 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 20

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 6

Files Infected: 16

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> No action taken.

HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> No action taken.

HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> No action taken.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.

HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> No action taken.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Documents and Settings\Gary\Application Data\ShoppingReport (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\db (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\dwld (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\report (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\res1 (Adware.Shopping.Report) -> No action taken.

Files Infected:

C:\WINDOWS\SYSTEM32\UACrdxlvoqp.dll (Trojan.TDSS) -> No action taken.

C:\WINDOWS\SYSTEM32\UACtusmaayv.dll (Rootkit.TDSS) -> No action taken.

C:\WINDOWS\SYSTEM32\UACxrsyoiji.dll (Rootkit.TDSS) -> No action taken.

C:\WINDOWS\SYSTEM32\DRIVERS\UACmxegjtve.sys (Rootkit.TDSS) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\Config.xml (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\db\Aliases.dbs (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\db\Sites.dbs (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\dwld\WhiteList.xip (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\report\aggr_storage.xml (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\report\send_storage.xml (Adware.Shopping.Report) -> No action taken.

C:\Documents and Settings\Gary\Application Data\ShoppingReport\cs\res1\WhiteList.dbs (Adware.Shopping.Report) -> No action taken.

C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> No action taken.

C:\WINDOWS\SYSTEM32\UACdqgosdph.log (Trojan.Agent) -> No action taken.

C:\WINDOWS\SYSTEM32\UACtpasxvng.dll (Trojan.Agent) -> No action taken.

C:\WINDOWS\SYSTEM32\UACwfpfuxth.dll (Trojan.Agent) -> No action taken.

C:\WINDOWS\SYSTEM32\UACydhbaitp.dat (Trojan.Agent) -> No action taken.

AdvancedSetup · March 14, 2009

Well to be sure please restart the computer and run another MBAM scan and post back that log and this log.

Update and Scan with Malwarebytes' Anti-Malware

Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
- Update Malwarebytes' Anti-Malware
- Select the Update tab
- Click Update
[*]When the update is complete, select the Scanner tab
[*]Select Perform quick scan, then click Scan.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Be sure that everything is checked, and click Remove Selected.
[*]When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then post back the MBAM log and a new Hijackthis log.

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

DDS.txt
Attach.txt

Save both reports to your desktop
Please include the following logs in your next reply:
DDS.txt
and
Attach.txt

pwrwoman · March 15, 2009

After I posted this, I checked my quarantine list and everything was there. Just in case, I ran MBAM several times and had no further infections. After reading the last post, I did the following:

- Updated MBAM and ran again. Here's that log. I did remove the affected items.

Malwarebytes' Anti-Malware 1.34

Database version: 1849

Windows 5.1.2600 Service Pack 3

3/14/2009 6:15:29 PM

mbam-log-2009-03-14 (18-15-29).txt

Scan type: Quick Scan

Objects scanned: 52903

Time elapsed: 3 minute(s), 36 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 3

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{12c7290a-157b-4f43-b109-97e792c598ed} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Hijack.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Hijack.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Hijack.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

- Ran hijack this. Here's the log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:22:22 PM, on 3/14/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\WINDOWS\Explorer.EXE

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\Program Files\Dell\Media Experience\PCMService.exe

C:\Program Files\2Wire\Gateway\2PortalMon.exe

C:\Program Files\Microsoft IntelliType Pro\type32.exe

C:\Program Files\Microsoft IntelliPoint\point32.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\KODAK\KODAK Picture Transfer Software\PTS.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe

C:\Program Files\Malwarebytes' Anti-Malware\593050811593.exe

C:\WINDOWS\system32\NOTEPAD.EXE