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PC Freezes on XP Start Up Screen


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Hi.

Had fantastic help cleaning up malware. PC working great. Then I was instructed to run OTL to clean all logs etc.

Did this and ob reboot pc froze. Turned of and then back on a few times and it booted up. Then half way through the day while on the net my pc cam up with a weird mssage about cant find epson scan??

Turned off pc and attemted to reboot and once again the pc froze. Managed to get it on again. Went into sytem restore which had been working previously and found that it was not on in the windows settings?

Anyway. PC still has the freexing on start up problem. HELP!!!

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Check Tool and DDS Logs

Please run the tools below and ATTACH (do not copy and paste) the logs so someone can better assist you.

Please post an mbam-check log:

Create an mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please attach the CheckResults.txt file which should now be located on your desktop to your next reply

Next:

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.


  • When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.

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