winrscmde

Turtlewax · April 14, 2013

My laptop has been infected with the winrscmde trojan. Whenever I tell my computer to go to sleep, it reboots instead. Malwarebytes is coming up saying that my computer is clean, but Norton is still telling me that it has high disk usage, but does not recognize it as a trojan. Furthermore, whenever I open Norton, it automatically closes after several seconds. I ran the dds as adviced in the "I'm infected" forum and here are the results.

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.7.2

Run by Whitley at 14:33:47 on 2013-04-14

.

============== Running Processes ================

.

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

c:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\ccSvcHst.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe

C:\Windows\Samsung\PanelMgr\SSMMgr.exe

C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe

C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\ccSvcHst.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Nero\Update\NASvc.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\Steam\Steam.exe

C:\Program Files (x86)\Common Files\Steam\SteamService.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_222_ActiveX.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxps://zmail.utdallas.edu/zimbra/

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\IPS\ipsbho.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\coieplg.dll

uRun: [Logishrd] rundll32.exe "C:\Users\Whitley\AppData\Local\MathematicaPlayer\Logishrd\axnkmuudo.dll",vlc_entry__1_1_0gW

mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

mRun: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900

mRun: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

mRun: [CLX3180_Scan2Pc] C:\Windows\Twain_32\Samsung\CLX3180\Scan2pc.exe

mRun: [3180 Scan2PC] "C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: NameServer = 10.50.0.1

TCP: Interfaces\{A38778DC-D58F-48E8-92EE-9F9FA70EB956} : DHCPNameServer = 10.50.0.1

TCP: Interfaces\{E78B6E7D-22DC-46E7-AA59-1E63E231466C} : DHCPNameServer = 10.182.70.24 10.180.14.69

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= C:\Windows\SysWOW64\nvinit.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} -

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [CyCpIo] C:\Program Files\Cypress\TrackPad\CyCpIo.exe

x64-Run: [CyHidWin] C:\Program Files\Cypress\TrackPad\CyHidWin.exe

x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s

x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /MAXX3

x64-Run: [NVHotkey] rundll32.exe C:\Windows\System32\nvHotkey.dll,Start

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe

x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp

x64-Run: [intelPAN] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel PAN Tray

x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe

x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [stage Remote] C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe -Quiet

x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup

x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R? 0010041357488756mcinstcleanup;McAfee Application Installer Cleanup (0010041357488756)

R? AMPPALP;Intelr Centrinor Wireless Bluetoothr 3.0 + High Speed Protocol

R? BBSvc;Bing Bar Update Service

R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86

R? clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64

R? DellDigitalDelivery;Dell Digital Delivery Service

R? Impcd;Impcd

R? intaud_WaveExtensible;Intel WiDi Audio Device

R? MyWiFiDHCPDNS;Wireless PAN DHCP Server

R? NvStUSB;NVIDIA Stereoscopic 3D USB driver

R? SkypeUpdate;Skype Updater

R? TsUsbFlt;TsUsbFlt

R? TsUsbGD;Remote Desktop Generic USB Device

R? TurboBoost;Intel® Turbo Boost Technology Monitor 2.0

R? USBAAPL64;Apple Mobile USB Driver

R? WatAdminSvc;Windows Activation Technologies Service

S? Acceler;Accelerometer Service

S? AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9

S? AERTFilters;Andrea RT Filters Service

S? AMPPAL;Intelr Centrinor Wireless Bluetoothr 3.0 + High Speed Virtual Adapter

S? AMPPALR3;Intelr Centrinor Wireless Bluetoothr 3.0 + High Speed Service

S? BBUpdate;BBUpdate

S? BHDrvx64;BHDrvx64

S? Bluetooth Device Monitor;Bluetooth Device Monitor

S? Bluetooth Media Service;Bluetooth Media Service

S? Bluetooth OBEX Service;Bluetooth OBEX Service

S? BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service

S? btmaux;Intel Bluetooth Auxiliary Service

S? btmhsf;btmhsf

S? ccSet_N360;Norton 360 Settings Manager

S? CtClsFlt;Creative Camera Class Upper Filter Driver

S? cyhid;Cypress Input Device

S? cykbfltrService;Cypress Keyboard Filter Driver

S? cymfltrService;Cypress Trackpad Filter Driver

S? DisplayLinkService;DisplayLinkManager

S? DisplayLinkUsbPort;DisplayLink USB Device

S? dlkmd;dlkmd

S? dlkmdldr;dlkmdldr

S? EraserUtilRebootDrv;EraserUtilRebootDrv

S? iBtFltCoex;iBtFltCoex

S? IDSVia64;IDSVia64

S? IntcDAud;Intel® Display Audio

S? iwdbus;IWD Bus Enumerator

S? L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller

S? LAN9500;LAN9500 USB 2.0 to Ethernet 10/100 Adapter Service

S? LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter

S? LHidEqd;Logitech SetPoint Unifying KMDF HID Filter

S? MBAMProtector;MBAMProtector

S? MBAMScheduler;MBAMScheduler

S? MBAMService;MBAMService

S? N360;Norton 360

S? NAUpdate;Nero Update

S? NOBU;Dell DataSafe Online

S? nusb3hub;Renesas Electronics USB 3.0 Hub Driver

S? nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver

S? nvkflt;nvkflt

S? nvpciflt;nvpciflt

S? PxHlpa64;PxHlpa64

S? Samsung Network Fax Server;Samsung Network Fax Server

S? SftService;SoftThinks Agent Service

S? SSPORT;SSPORT

S? stdcfltn;Disk Class Filter Driver for Accelerometer

S? Stereo Service;NVIDIA Stereoscopic 3D Driver Service

S? SymDS;Symantec Data Store

S? SymEFA;Symantec Extended File Attributes

S? SymIRON;Symantec Iron Driver

S? SymNetS;Symantec Network Security WFP Driver

S? TurboB;Turbo Boost UI Monitor driver

S? UNS;Intel® Management and Security Application User Notification Service

.

=============== Created Last 30 ================

.

2013-04-10 18:23:24 3717632 ----a-w- C:\Windows\System32\mstscax.dll

2013-04-10 18:23:24 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll

2013-04-10 18:23:23 44032 ----a-w- C:\Windows\System32\tsgqec.dll

2013-04-10 18:23:23 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll

2013-04-10 18:23:23 158720 ----a-w- C:\Windows\System32\aaclient.dll

2013-04-10 18:23:23 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll

2013-04-10 18:23:09 3153408 ----a-w- C:\Windows\System32\win32k.sys

2013-04-10 18:23:02 1655656 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-10 18:22:55 223752 ----a-w- C:\Windows\System32\drivers\fvevol.sys

2013-04-07 02:11:30 -------- d-----w- C:\Users\Whitley\AppData\Roaming\Braid

2013-04-07 02:11:11 3851784 ----a-w- C:\Windows\SysWow64\D3DX9_39.dll

2013-04-01 03:22:13 -------- d-----w- C:\Users\Whitley\AppData\Roaming\Malwarebytes

2013-04-01 03:21:38 -------- d-----w- C:\ProgramData\Malwarebytes

2013-04-01 03:21:33 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-04-01 03:21:33 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-04-01 03:20:03 -------- d-----w- C:\Users\Whitley\AppData\Local\Programs

2013-04-01 02:59:36 -------- d-----w- C:\Users\Whitley\AppData\Local\NPE

2013-04-01 02:51:59 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared

2013-04-01 02:46:07 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS

2013-04-01 02:46:06 -------- d-----w- C:\Program Files\Symantec

2013-04-01 02:44:33 796248 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\srtsp64.sys

2013-04-01 02:44:33 493656 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\SymDS64.sys

2013-04-01 02:44:33 432800 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\symnets.sys

2013-04-01 02:44:33 36952 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\srtspx64.sys

2013-04-01 02:44:33 23448 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\SymELAM.sys

2013-04-01 02:44:33 224416 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\Ironx64.sys

2013-04-01 02:44:33 1139800 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\SymEFA64.sys

2013-04-01 02:44:32 168096 ----a-r- C:\Windows\System32\drivers\N360x64\1403000.024\ccSetx64.sys

2013-04-01 02:43:49 -------- d-----w- C:\Program Files (x86)\Norton 360

2013-04-01 02:35:22 -------- d-----w- C:\ProgramData\PCSettings

2013-03-20 17:55:32 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

.

==================== Find3M ====================

.

2013-02-22 06:27:49 2312704 ----a-w- C:\Windows\System32\jscript9.dll

2013-02-22 06:20:51 1392128 ----a-w- C:\Windows\System32\wininet.dll

2013-02-22 06:19:37 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl

2013-02-22 06:15:48 173056 ----a-w- C:\Windows\System32\ieUnatt.exe

2013-02-22 06:15:23 599040 ----a-w- C:\Windows\System32\vbscript.dll

2013-02-22 06:12:41 2382848 ----a-w- C:\Windows\System32\mshtml.tlb

2013-02-22 03:46:00 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-02-22 03:37:50 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl

2013-02-22 03:34:17 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll

2013-02-22 03:31:46 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

.

============= FINISH: 14:34:41.37 ===============

.

==== Installed Programs ======================

.

AccelerometerP11

Accidental Damage Services Agreement

Adobe AIR

Adobe Anchor Service CS3

Adobe Asset Services CS3

Adobe Bridge CS3

Adobe Bridge Start Meeting

Adobe Camera Raw 4.0

Adobe CMaps

Adobe Color - Photoshop Specific

Adobe Color Common Settings

Adobe Color EU Extra Settings

Adobe Color JA Extra Settings

Adobe Color NA Recommended Settings

Adobe Community Help

Adobe Default Language CS3

Adobe Device Central CS3

Adobe ExtendScript Toolkit 2

Adobe Flash Player 11 ActiveX 64-bit

Adobe Fonts All

Adobe Help Viewer CS3

Adobe Linguistics CS3

Adobe PDF Library Files

Adobe Photoshop CS3

Adobe Photoshop Elements 9

Adobe Premiere Elements 9

Adobe Reader X (10.1.4) MUI

Adobe Setup

Adobe Stock Photos CS3

Adobe Type Support

Adobe Update Manager CS3

Adobe Version Cue CS3 Client

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS3

Advanced Audio FX Engine

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Banctec Service Agreement

Bing Bar

Blio

Bonjour

Braid Demo

Complete Care Business Service Agreement

Consumer In-Home Service Agreement

Cozi

Cypress TrackPad

D3DX10

Dark Souls: Prepare to Die Edition

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Digital Delivery

Dell Edoc Viewer

Dell Getting Started Guide

Dell Home Systems Service Agreement

Dell MusicStage

Dell PhotoStage

Dell Stage

Dell Stage Remote

Dell Support Center

Dell VideoStage

Dell Webcam Central

DisplayLink Core Software

eBay

Elements 9 Organizer

Elements STI Installer

eReg

Half-Life 2

Half-Life 2: Episode One

Half-Life 2: Episode Two

High-Definition Video Playback

Intel PROSet Wireless

Intel® Control Center

Intel® Management Engine Components

Intel® Processor Graphics

Intel® PROSet/Wireless Software for Bluetooth® Technology

Intel® PROSet/Wireless WiFi Software

Intel® Turbo Boost Technology Monitor 2.0

Intel® WiDi

Intel® Wireless Display

iTunes

Java 7 Update 7

Java Auto Updater

Junk Mail filter update

Kensington Office Dock

Logitech SetPoint 6.32

Maintenance Samsung CLX-3180 Series

Malwarebytes Anti-Malware version 1.75.0.1300

Mathematica Extras 8.0 (2609412)

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Games for Windows - LIVE Redistributable

Microsoft Games for Windows Marketplace

Microsoft Office 2010

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SkyDrive

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Microsoft_VC80_CRT_x86

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFCLOC_x86

Microsoft_VC90_CRT_x86

MikesBikes-Intro

Movie Maker

MSVCRT

MSVCRT_amd64

MSVCRT110

MSVCRT110_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Nero 10 Movie ThemePack Basic

Nero Control Center 10

Nero ControlCenter 10 Help (CHM)

Nero Core Components 10

Nero Update

Norton 360

NVIDIA 3D Vision Driver 285.77

NVIDIA Control Panel 285.77

NVIDIA Graphics Driver 285.77

NVIDIA HD Audio Driver 1.2.24.0

NVIDIA Install Application

NVIDIA Optimus 1.5.21

NVIDIA Stereoscopic 3D Driver

NVIDIA Update Components

PDF Settings

Photo Common

Photo Gallery

PlayReady PC Runtime x86

Portal

Premium Service Agreement

QualxServ Service Agreement

Quickset64

Readiris Pro 10

Realtek High Definition Audio Driver

Samsung Network PC Fax

Samsung Scan Assistant

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2760762) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Shared C Run-time for x64

Skype™ 5.10

SmarThru 4

SmartSound Quicktracks for Premiere Elements 9.0

StarCraft II

Steam

SyncUP

Team Fortress 2

The Witcher 2: Assassins of Kings Enhanced Edition

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Wolfram CDF Player (M-WIN-D 8.0.4 2609533)

Zinio Reader 4

.

==== End Of File ===========================

gringo_pr · April 14, 2013

Hello Turtlewax

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

Download Security Check by screen317 from

here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

Please download

AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select "Run as Administrator to start"
- For Windows XP, double-click to start.
- Wait until Prescan has finished ...
- Then Click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- click on "delete"
- Wait until the Status box shows "Deleting Finished"
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
- Exit/Close RogueKiller+

Gringo

Turtlewax · April 14, 2013

I ran all three tests, when I had to reboot for the 2nd, the boot up failed, I got a plain black screen and needed to turn the computer off directly. Upon rebooting it again, the file was there.

Results of screen317's Security Check version 0.99.62

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 7

Java version out of Date!

Adobe Reader 10.1.4 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 10%

````````````````````End of Log``````````````````````

# AdwCleaner v2.200 - Logfile created 04/14/2013 at 15:35:01

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Whitley - WHITLEY-PC

# Boot Mode : Normal

# Running from : C:\Users\Whitley\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

*************************

AdwCleaner[s1].txt - [619 octets] - [14/04/2013 15:35:01]

########## EOF - C:\AdwCleaner[s1].txt - [678 octets] ##########

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Whitley [Admin rights]

Mode : Remove -- Date : 04/14/2013 16:20:28

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[RUN][sUSP PATH] HKCU\[...]\Run : Logishrd (rundll32.exe "C:\Users\Whitley\AppData\Local\MathematicaPlayer\Logishrd\axnkmuudo.dll",vlc_entry__1_1_0gW) [x] -> DELETED

[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST1000LM024 HN-M101MBB +++++

--- User ---

[MBR] 2c035185539c6c28cba4e462e5a7cb45

[bSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 933764 Mo

User != LL1 ... KO!

--- LL1 ---

[MBR] 986ebfb5ebbbde52b9f60eedab673082

[bSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo

2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 933764 Mo

User != LL2 ... KO!

--- LL2 ---

[MBR] 986ebfb5ebbbde52b9f60eedab673082

[bSP] dea9defa67a18cc486b8c709b2ee22f0 : Windows Vista MBR Code

Partition table:

1 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo

2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 212992 | Size: 20000 Mo

3 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 933764 Mo

Finished : << RKreport[2]_D_04142013_02d1620.txt >>

RKreport[1]_S_04142013_02d1619.txt ; RKreport[2]_D_04142013_02d1620.txt

gringo_pr · April 15, 2013

Hello Turtlewax

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

Turtlewax · April 15, 2013

No problems in running Combofix and the computer appears to be opperating normally. I rebooted it and put it to sleep without any problems with either.

ComboFix 13-04-14.01 - Whitley 04/14/2013 21:07:52.1.4 - x64

Running from: c:\users\Whitley\Desktop\ComboFix.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\programdata\Roaming

.

((((((((((((((((((((((((( Files Created from 2013-03-15 to 2013-04-15 )))))))))))))))))))))))))))))))

.

2013-04-15 02:15 . 2013-04-15 02:15 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp

2013-04-15 02:15 . 2013-04-15 02:15 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-04-10 18:23 . 2013-02-15 06:06 3717632 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 18:23 . 2013-02-15 04:37 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll

2013-04-10 18:23 . 2013-02-15 06:08 44032 ----a-w- c:\windows\system32\tsgqec.dll

2013-04-10 18:23 . 2013-02-15 06:02 158720 ----a-w- c:\windows\system32\aaclient.dll

2013-04-10 18:23 . 2013-02-15 04:34 131584 ----a-w- c:\windows\SysWow64\aaclient.dll

2013-04-10 18:23 . 2013-02-15 03:25 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll

2013-04-10 18:23 . 2013-03-01 03:36 3153408 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 18:23 . 2013-03-02 06:04 1655656 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-10 18:22 . 2013-01-24 06:01 223752 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-07 02:11 . 2013-04-07 02:12 -------- d-----w- c:\users\Whitley\AppData\Roaming\Braid

2013-04-07 02:11 . 2008-07-12 13:18 3851784 ----a-w- c:\windows\SysWow64\D3DX9_39.dll

2013-04-01 03:22 . 2013-04-01 03:22 -------- d-----w- c:\users\Whitley\AppData\Roaming\Malwarebytes

2013-04-01 03:21 . 2013-04-01 03:21 -------- d-----w- c:\programdata\Malwarebytes

2013-04-01 03:21 . 2013-04-12 20:33 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-04-01 03:21 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-01 03:20 . 2013-04-01 03:20 -------- d-----w- c:\users\Whitley\AppData\Local\Programs

2013-04-01 02:59 . 2013-04-01 03:02 -------- d-----w- c:\users\Whitley\AppData\Local\NPE

2013-04-01 02:51 . 2013-04-01 02:51 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared

2013-04-01 02:46 . 2013-04-01 02:46 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS

2013-04-01 02:46 . 2013-04-01 02:46 -------- d-----w- c:\program files\Symantec

2013-04-01 02:44 . 2013-01-31 03:18 432800 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\symnets.sys

2013-04-01 02:44 . 2013-01-31 03:18 1139800 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\SymEFA64.sys

2013-04-01 02:44 . 2013-01-29 01:45 796248 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\srtsp64.sys

2013-04-01 02:44 . 2013-01-29 01:45 36952 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\srtspx64.sys

2013-04-01 02:44 . 2013-01-22 02:15 493656 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\SymDS64.sys

2013-04-01 02:44 . 2012-11-16 02:45 23448 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\SymELAM.sys

2013-04-01 02:44 . 2012-11-16 02:22 224416 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\Ironx64.sys

2013-04-01 02:44 . 2012-11-16 02:18 168096 ----a-r- c:\windows\system32\drivers\N360x64\1403000.024\ccSetx64.sys

2013-04-01 02:43 . 2013-04-01 02:43 -------- d-----w- c:\program files (x86)\Norton 360

2013-04-01 02:35 . 2013-04-01 02:35 -------- d-----w- c:\programdata\PCSettings

2013-03-24 22:52 . 2013-03-24 22:52 -------- d-----w- c:\windows\Sun

2013-03-20 17:55 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-03-19 04:28 . 2013-03-19 04:28 -------- d-----w- c:\users\Default\AppData\Roaming\Apple Computer

2013-03-19 04:28 . 2013-03-19 04:28 -------- d-----w- c:\users\Default\AppData\Local\Apple Computer

2013-03-16 08:02 . 2013-03-16 08:02 -------- d-----w- c:\program files\Microsoft Silverlight

2013-03-16 08:02 . 2013-03-16 08:02 -------- d-----w- c:\program files (x86)\Microsoft Silverlight

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-11 08:04 . 2012-06-08 03:50 72702784 ----a-w- c:\windows\system32\MRT.exe

2013-02-12 05:45 . 2013-03-16 02:10 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-16 02:10 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-16 02:10 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-16 02:10 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-16 02:10 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-16 02:10 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]

@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"

[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]

2012-09-06 18:30 220608 ----a-w- c:\users\Whitley\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\SkyDriveShell.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]

@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"

[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]

2012-09-06 18:30 220608 ----a-w- c:\users\Whitley\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\SkyDriveShell.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]

@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"

[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]

2012-09-06 18:30 220608 ----a-w- c:\users\Whitley\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\SkyDriveShell.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-07-27 35768]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]

"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2011-04-13 503942]

"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]

"NeroLauncher"="c:\program files (x86)\Nero\SyncUP\NeroLauncher.exe" [2011-12-31 66872]

"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2012-02-01 968048]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"Samsung PanelMgr"="c:\windows\Samsung\PanelMgr\SSMMgr.exe" [2011-07-06 688128]

"CLX3180_Scan2Pc"="c:\windows\Twain_32\Samsung\CLX3180\Scan2pc.exe" [2011-04-29 1990144]

"3180 Scan2PC"="c:\windows\twain_32\Samsung\CLX3180\Scan2Pc.exe" [2011-04-29 1990144]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-08 421776]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

"AppInit_DLLs"=c:\windows\SysWOW64\nvinit.dll

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

R2 0010041357488756mcinstcleanup;McAfee Application Installer Cleanup (0010041357488756);c:\users\Whitley\AppData\Local\Temp\001004~1.EXE [x]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [2011-10-26 162816]

R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-13 160944]

R3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;c:\windows\system32\DRIVERS\amppal.sys [2011-10-19 195072]

R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-06-07 191752]

R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-02-27 158976]

R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys [2011-05-17 34200]

R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-11-01 340240]

R3 NvStUSB;NVIDIA Stereoscopic 3D USB driver;c:\windows\system32\drivers\nvstusb.sys [2011-10-16 291648]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-04-25 52736]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-06-03 1255736]

S0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2012-07-30 15224]

S0 nvpciflt;nvpciflt;c:\windows\system32\DRIVERS\nvpciflt.sys [2011-11-04 28992]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]

S0 stdcfltn;Disk Class Filter Driver for Accelerometer;c:\windows\system32\DRIVERS\stdcfltn.sys [2010-08-20 21616]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1403000.024\SYMDS64.SYS [2013-01-22 493656]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1403000.024\SYMEFA64.SYS [2013-01-31 1139800]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.0.36\Definitions\BASHDefs\20130322.001\BHDrvx64.sys [2013-03-22 1387608]

S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\1403000.024\ccSetx64.sys [2012-11-16 168096]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.0.36\Definitions\IPSDefs\20130412.001\IDSvia64.sys [2013-03-29 513184]

S1 nvkflt;nvkflt;c:\windows\system32\DRIVERS\nvkflt.sys [2011-11-04 249152]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1403000.024\Ironx64.SYS [2012-11-16 224416]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\N360x64\1403000.024\SYMNETS.SYS [2013-01-31 432800]

S2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;c:\program files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-09-30 169408]

S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]

S2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-10-19 661504]

S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-05-12 249648]

S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-10-18 936272]

S2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2011-10-18 1001808]

S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-10-20 135440]

S2 DisplayLinkService;DisplayLinkManager;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe [2012-07-30 8515544]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]

S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\20.3.0.36\ccSvcHst.exe [2012-12-24 144520]

S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe [2011-11-25 687400]

S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]

S2 Samsung Network Fax Server;Samsung Network Fax Server;c:\windows\system32\spool\drivers\x64\3\NetFaxServer64.exe [2011-04-28 229888]

S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [2012-02-16 1695040]

S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [2009-07-13 11576]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-11-03 381248]

S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [2010-11-29 16120]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-20 2656280]

S3 Acceler;Accelerometer Service;c:\windows\system32\DRIVERS\Accelern.sys [2010-12-13 27760]

S3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;c:\windows\system32\DRIVERS\AMPPAL.sys [2011-10-19 195072]

S3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2011-10-18 1354064]

S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys [2011-08-29 53760]

S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2011-10-10 288768]

S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2011-01-20 176096]

S3 cyhid;Cypress Input Device;c:\windows\system32\DRIVERS\cyhid.sys [2011-12-08 117248]

S3 cykbfltrService;Cypress Keyboard Filter Driver;c:\windows\system32\DRIVERS\cykbfltr.sys [2011-12-09 13824]

S3 cymfltrService;Cypress Trackpad Filter Driver;c:\windows\system32\DRIVERS\cymfltr.sys [2011-12-09 79872]

S3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\DRIVERS\DisplayLinkUsbPort_6.3.40660.0.sys [2012-07-31 17408]

S3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2012-07-30 318840]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-03-31 138912]

S3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2011-10-11 59904]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-16 317440]

S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys [2011-05-17 25496]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-12-28 76912]

S3 LAN9500;LAN9500 USB 2.0 to Ethernet 10/100 Adapter Service;c:\windows\system32\DRIVERS\lan9500-x64-n51f.sys [2012-07-29 71168]

S3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;c:\windows\system32\DRIVERS\LEqdUsb.Sys [2011-09-02 76056]

S3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;c:\windows\system32\DRIVERS\LHidEqd.Sys [2011-09-02 15128]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 25928]

S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2011-09-14 95744]

S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2011-09-14 212992]

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-15 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-07 10:30]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]

@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"

[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]

2012-09-06 18:30 244672 ----a-w- c:\users\Whitley\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]

@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"

[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]

2012-09-06 18:30 244672 ----a-w- c:\users\Whitley\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]

@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"

[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]

2012-09-06 18:30 244672 ----a-w- c:\users\Whitley\AppData\Local\Microsoft\SkyDrive\16.4.6010.0727\amd64\SkyDriveShell64.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"CyCpIo"="c:\program files\Cypress\TrackPad\CyCpIo.exe" [2011-11-08 2375168]

"CyHidWin"="c:\program files\Cypress\TrackPad\CyHidWin.exe" [2011-10-19 2354176]

"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-05-26 7214696]

"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-05-17 2226280]

"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2011-11-04 540992]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-08-05 167704]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-08-05 392472]

"Persistence"="c:\windows\system32\igfxpers.exe" [2011-08-05 416024]

"FreeFallProtection"="c:\program files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe" [2010-12-17 686704]

"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2011-10-18 10357008]

"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-11-01 1935120]

"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]

"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-07-29 497648]

"Stage Remote"="c:\program files (x86)\Dell\Stage Remote\StageRemote.exe" [2011-06-28 2022976]

"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]

"EvtMgr6"="c:\program files\Logitech\SetPointP\SetPoint.exe" [2011-10-07 1744152]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

"AppInit_DLLs"=c:\windows\System32\nvinitx.dll

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = https://zmail.utdallas.edu/zimbra/

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer = 10.50.0.1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]

"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.3.0.36\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.3.0.36\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]

@Denied: (2) (LocalSystem)

"{8DCB7100-DF86-4384-8842-8FA844297B3F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,72,d8,

89,b4,91,ea,06,f7,54,cc,e8,41,77,3f,2b

"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"=hex:51,66,7a,6c,4c,1d,38,12,8d,ec,f8,

7b,2b,25,27,06,e7,c4,bc,f0,98,15,0d,de

"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,

1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7

"{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}"=hex:51,66,7a,6c,4c,1d,38,12,60,d8,39,

64,cd,04,79,07,f5,b7,d6,9a,c1,81,e0,1c

"{6D53EC84-6AAE-4787-AEEE-F4628F01010C}"=hex:51,66,7a,6c,4c,1d,38,12,ea,ef,40,

69,9c,24,e9,02,d1,f8,b7,22,8a,5f,45,18

"{72853161-30C5-4D22-B7F9-0BBC1D38A37E}"=hex:51,66,7a,6c,4c,1d,38,12,0f,32,96,

76,f7,7e,4c,08,c8,ef,48,fc,18,66,e7,6a

"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,

72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57

"{7DB2D5A0-7241-4E79-B68D-6309F01C5231}"=hex:51,66,7a,6c,4c,1d,38,12,ce,d6,a1,

79,73,3c,17,0b,c9,9b,20,49,f5,42,16,25

"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,

94,30,02,d1,0f,f1,da,12,24,73,56,27,d2

"{B4F3A835-0E21-4959-BA22-42B3008E02FF}"=hex:51,66,7a,6c,4c,1d,38,12,5b,ab,e0,

b0,13,40,37,0c,c5,34,01,f3,05,d0,46,eb

"{D2CE3E00-F94A-4740-988E-03DC2F38C34F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,3d,dd,

d6,78,b7,2e,02,e7,98,40,9c,2a,66,87,5b

"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,

df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd

"{2A541AE1-5BF6-4665-A8A3-CFA9672E4291}"=hex:51,66,7a,6c,4c,1d,38,12,8f,19,47,

2e,c4,15,0b,03,d7,b5,8c,e9,62,70,06,85

.

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]

@Denied: (2) (LocalSystem)

"Timestamp"=hex:d8,07,7d,61,98,25,ce,01

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_222_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_222_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_222.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_222.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_222.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_222.ocx, 1"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

@Denied: (A 2) (Everyone)

@="IFlashBroker4"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\software\McAfee]

"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,

00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-14 21:19:22

ComboFix-quarantined-files.txt 2013-04-15 02:19

.

Pre-Run: 793,079,648,256 bytes free

Post-Run: 792,690,753,536 bytes free

.

- - End Of File - - 0E1ED60D4A3C80CAC68B87D80C41780A

gringo_pr · April 15, 2013

Hello Turtlewax

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

Turtlewax · April 15, 2013

When I attempt to drag the files notepad icon over the combofix icon, it pops up a message telling me that my internet security settings are preventing one or more files from being opened.

gringo_pr · April 15, 2013

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove
- Adobe Reader X (10.1.4) MUI
  Java 7 Update 7

Please download and install

Revo Uninstaller FreeDouble click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
You can download it from

http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from

here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.
Download CCleaner from here http://www.ccleaner.com/
- Run the installer to install the application.
- When it gives you the option to install Yahoo toolbar uncheck the box next to it.
- Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
- Click Run Cleaner.
- Close CCleaner.

: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

Double-click mbam icon
go to the update tab at the top
click on check for updates
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidentally close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

Go Here to download HijackThis program
Save HijackThis to your desktop.
Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
copy and paste hijackthis report into the topic

"information and logs"

In your next post I need the following

Log From MBAM
report from Hijackthis
let me know of any problems you may have had
How is the computer doing now?

Gringo

Turtlewax · April 15, 2013

Whenever I attempted to download one of the programs a prompt came up telling me that "your current security settings do not allow this file to be downloaded. However, the Malwarebytes update and scan went without a problem.

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.04.15.02

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Whitley :: WHITLEY-PC [administrator]

Protection: Enabled

4/14/2013 10:11:41 PM

mbam-log-2013-04-14 (22-11-41).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 238457

Time elapsed: 3 minute(s), 53 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

gringo_pr · April 15, 2013

Hello Turtlewax

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

Start Internet Explorer.
click on "safety"
click on "Delete Browsing History"
make sure all boxes are checked
click on "Delete"
click on "Tools",
click "Internet Options".
On the "Advanced" tab, click "Reset"
put a check mark next to "Delete Personal Settings"
click "Reset" to confirm
when complete click the "Close" button
restart IE

Gringo

Turtlewax · April 15, 2013

Done, and it let me download HijackThis. Do you want me to run it now?

gringo_pr · April 15, 2013

yes I do please

Turtlewax · April 15, 2013

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:55:42 PM, on 4/14/2013

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16476)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemote.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

C:\Windows\Samsung\PanelMgr\SSMMgr.exe

C:\Program Files (x86)\Dell\Stage Remote\StageRemoteService.exe

C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe

C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\ccSvcHst.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_222_ActiveX.exe

C:\Users\Whitley\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\IPS\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120702125054.dll (file missing)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\coIEPlg.dll

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

O4 - HKLM\..\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900

O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun

O4 - HKLM\..\Run: [CLX3180_Scan2Pc] C:\Windows\Twain_32\Samsung\CLX3180\Scan2pc.exe

O4 - HKLM\..\Run: [3180 Scan2PC] "C:\Windows\twain_32\Samsung\CLX3180\Scan2Pc.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKUS\S-1-5-21-1551882813-664602256-4073047653-1000\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')

O4 - HKUS\S-1-5-21-1551882813-664602256-4073047653-1000\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll

O23 - Service: McAfee Application Installer Cleanup (0010041357488756) (0010041357488756mcinstcleanup) - Unknown owner - C:\Users\Whitley\AppData\Local\Temp\001004~1.EXE (file missing)

O23 - Service: Adobe Active File Monitor V9 (AdobeActiveFileMonitor9.0) - Adobe Systems Incorporated - c:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe

O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service (BTHSSecurityMgr) - Intel® Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

O23 - Service: Dell Digital Delivery Service (DellDigitalDelivery) - Dell Products, LP. - c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe

O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\20.3.0.36\ccSvcHst.exe

O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Samsung Network Fax Server - Samsung Electronics Co., Ltd. - C:\Windows\system32\spool\drivers\x64\3\NetFaxServer64.exe

O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: Intel® Turbo Boost Technology Monitor 2.0 (TurboBoost) - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 15508 bytes

gringo_pr · April 15, 2013

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
  O4 - HKLM\..\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
  O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
  O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
  O4 - HKLM\..\Run: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun
  O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - HKUS\S-1-5-21-1551882813-664602256-4073047653-1000\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
  O4 - HKUS\S-1-5-21-1551882813-664602256-4073047653-1000\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

NOTE**You can research each of those lines

>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
[*]When asked, allow the add/on to be installed
- Click Start
[*]Make sure that the option Remove found threats is unticked
[*]Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
[*]Click Scan
[*]wait for the virus definitions to be downloaded
[*]Wait for the scan to finish

When the scan is complete

If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found

If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here

Gringo

Turtlewax · April 15, 2013

Scan came up with a few threats. While the scan was occuring, I got a window from Norton telling me that winrscmde had high disk usage. Don't know if it was supposed to still be alive at this point, but figured it's important.

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

gringo_pr · April 15, 2013

Hello Turtlewax

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
Put a checkmark beside loaded modules.
A reboot will be needed to apply the changes. Do it.
TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
Then click on Change parameters in TDSSKiller.
Check all boxes then click OK.
Click the Start Scan button.
The scan should take no longer than 2 minutes.
If a suspicious object is detected, the default action will be Skip, click on Continue.
If malicious objects are found, they will show in the Scan results
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.
Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it
If the forum still complains about it being to long send me everything that is at the end of the report after where it says
==================
Scan finished
==================

and I will see if I want to see the whole report

Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit

2.Unzip the contents to a folder in a convenient location.

3.Open the folder where the contents were unzipped and run mbar.exe

4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.

5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.

6.Wait while the system shuts down and the cleanup process is performed.

7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.

8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

•Internet access
•Windows Update
•Windows Firewall

9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.

10.Verify that your system is now functioning normally.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and MBAR

Gringo

Turtlewax · April 15, 2013

The computer appears to be functioning mostly normal. After I enter my password on boot up, it shows a black screen and a cmd.exe for a few seconds before they go away. This first appeared when I rebooted for tdsskiller. MBAR did not give any obvious report for me to reply with, but its second scan came up clean.

TDSSKiller.2.8.16.0_15.04.2013_13.40.14_log.txt

gringo_pr · April 15, 2013

Hello

I would like you to rerun TDSSKiller and this time when it gets to this part

\Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user
\Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

I want you to select Delete this time instead of skip.

Gringo

Turtlewax · April 15, 2013

Deleted, ran a rescan to check and it didn't show up again.

gringo_pr · April 16, 2013

how are things running now?

gringo

Turtlewax · April 16, 2013

Everything appears to be working. I put it to sleep and rebooted it several times, no problems arose during either of those actions.

gringo_pr · April 16, 2013

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
  O4 - HKLM\..\Run: [NeroLauncher] C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900
  O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
  O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
  O4 - HKLM\..\Run: [samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun
  O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
  O4 - HKUS\S-1-5-21-1551882813-664602256-4073047653-1000\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
  O4 - HKUS\S-1-5-21-1551882813-664602256-4073047653-1000\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

NOTE**You can research each of those lines

>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
[*]When asked, allow the add/on to be installed
- Click Start
[*]Make sure that the option Remove found threats is unticked
[*]Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
[*]Click Scan
[*]wait for the virus definitions to be downloaded
[*]Wait for the scan to finish

When the scan is complete

If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found

If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here

Gringo

Turtlewax · April 16, 2013

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

C:\TDSSKiller_Quarantine\15.04.2013_13.40.14\mbr0000\tdlfs0000\tsk0001.dta Win64/Olmarik.AM trojan

C:\TDSSKiller_Quarantine\15.04.2013_15.09.57\tdlfs0000\tsk0001.dta Win64/Olmarik.AM trojan

gringo_pr · April 16, 2013

Hello Turtlewax

The Online scan looks very good!! It is only reporting backups created during the course of this fix!!

C:\TDSSKiller_Quarantine\<-- TDSSKiller

And These are false Positives

C:\Program Files (x86)\Dell DataSafe Local Backup\<-- Dell backup program

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

turn off all active protection software
push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
please copy and past the following into the box ComboFix /Uninstall and click OK.
Note the space between the X and the /Uninstall, it needs to be there.

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
Link to download latest version. -

install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion
There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Turtlewax · April 16, 2013

No other questions, everything appears to be working well.

winrscmde

Recommended Posts

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Link to post

Share on other sites

Recently Browsing 0 members

Important Information