Pop ups and slow Performance

[Lfine]

Hello

My brothers has a laptop with Windows 7 home Premium and a few days ago he started getting all kinds of Pop ups and the PC was running slow

He also had a Strongevault shortcut on the desktop

I ran Malwarebytes and I Uninstalled StrongVault in Control Panel but the PC still seems slow and it still gets some pop ups and Strongvault

I tried to run Hitman Pro from a USB but the OS freezes every time.

Any help is greatly appreciated.

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16476 BrowserJavaVersion: 10.17.2

Run by Sal at 12:32:53 on 2013-04-12

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.1913.1048 [GMT -4:00]

.

AV: AVG Anti-Virus 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Anti-Virus 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

.

============== Running Processes ================

.

C:\PROGRA~1\AVG\AVG2013\avgrsx.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\windows\system32\wininit.exe

C:\windows\system32\lsm.exe

C:\windows\System32\spoolsv.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\windows\system32\taskhost.exe

C:\windows\system32\atashost.exe

C:\Program Files\AVG\AVG2013\avgidsagent.exe

C:\Program Files\AVG\AVG2013\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\System32\igfxtray.exe

C:\windows\system32\igfxsrvc.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe

C:\Program Files\TOSHIBA\Utilities\KeNotify.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\AVG\AVG2013\avgui.exe

C:\Program Files\AVG SafeGuard toolbar\vprot.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\AVG\AVG2013\avgnsx.exe

C:\Program Files\AVG\AVG2013\avgemcx.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\windows\system32\taskeng.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files\AVG\AVG2013\avgcsrvx.exe

C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\Program Files\LSI SoftModem\agrsmsvc.exe

C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\windows\system32\SearchProtocolHost.exe

C:\windows\system32\SearchFilterHost.exe

C:\windows\system32\conhost.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\windows\system32\svchost.exe -k imgsvc

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

mStart Page = hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={C8F70C3B-A10E-11E2-95C0-002622EF3A29}

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll

BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

uRun: [MyTOSHIBA] "c:\program files\toshiba\my toshiba\MyToshiba.exe" /AUTO

uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe

mRun: [sVPWUTIL] c:\program files\toshiba\utilities\SVPWUTIL.exe SVPwUTIL

mRun: [HWSetup] "c:\program files\toshiba\utilities\HWSetup.exe" hwSetUP

mRun: [KeNotify] c:\program files\toshiba\utilities\KeNotify.exe

mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60

mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe

mRun: [NortonOnlineBackupReminder] "c:\program files\toshiba\toshiba online backup\activation\TobuActivation.exe" UNATTENDED

mRun: [uSB2Check] RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY

mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

uPolicies-Explorer: NoDrives = dword:0

mPolicies-Explorer: NoDrives = dword:0

mPolicies-System: ConsentPromptBehaviorAdmin = dword:0

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableLUA = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - <orphaned>

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{AD590261-488E-4D77-8CB2-B661E4494574} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{AD590261-488E-4D77-8CB2-B661E4494574}\2656C6B696E6534376 : DHCPNameServer = 192.168.2.1

TCP: Interfaces\{AD590261-488E-4D77-8CB2-B661E4494574}\352627F63636160284F6D656 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{AD590261-488E-4D77-8CB2-B661E4494574}\4556E64616 : DHCPNameServer = 75.75.76.76 75.75.75.75

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs= c:\progra~2\wincert\WIN32C~1.DLL

STS: ObjectDockShlExt Class - {1984D045-52CF-49cd-DB77-08F378FEA4DB} - c:\program files\stardock\objectdockfree\ODMenu.dll

SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} -

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]

R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-15 94048]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]

R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]

R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]

R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-3-11 33112]

R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2013-4-10 137232]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-15 5814904]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]

R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\toshiba\configfree\CFIWmxSvcs.exe [2009-8-10 185712]

R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-10 46448]

R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]

R2 RSELSVC;TOSHIBA Modem region select service;c:\program files\toshiba\rselect\RSelSvc.exe [2009-7-7 62832]

R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776]

R2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files\common files\avg secure search\vtoolbarupdater\14.2.0\ToolbarUpdater.exe [2013-3-11 968880]

R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-5-23 167936]

R3 RTL8187B;Realtek RTL8187B Wireless 802.11bg 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2010-5-23 376320]

R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944]

R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408]

R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864]

R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304]

R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496]

R3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2010-5-23 54136]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2009-9-17 111960]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 dsiarhwprog;dsiarhwprog;c:\windows\system32\drivers\dsiarhwprog.sys [2010-7-25 29184]

S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2013-2-22 39272]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-5-23 171008]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-9 1343400]

S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

.

=============== Created Last 30 ================

.

2013-04-12 01:12:38 12872 ----a-w- c:\windows\system32\bootdelete.exe

2013-04-12 01:06:51 -------- d-----w- c:\programdata\HitmanPro

2013-04-12 00:14:19 -------- d-----w- c:\users\sal\appdata\local\AVG Secure Search

2013-04-11 23:51:45 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-11 23:51:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-04-11 22:23:59 757376 ----a-w- c:\program files\internet explorer\iexplore.exe

2013-04-11 22:23:59 387584 ----a-w- c:\program files\internet explorer\jsdbgui.dll

2013-04-11 22:23:58 678912 ----a-w- c:\program files\internet explorer\iedvtool.dll

2013-04-11 22:23:58 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-04-10 21:39:00 -------- d-----w- C:\f253fbe38ded4a4542b924

2013-04-10 21:35:05 -------- d-----w- c:\program files\TradeStation 9.1

2013-04-10 20:10:43 -------- d-----w- C:\components

2013-04-10 19:43:58 227344 ----a-w- c:\windows\system32\atsckernel.exe

2013-04-10 19:43:54 137232 ----a-w- c:\windows\system32\atashost.exe

2013-04-10 19:43:32 -------- d-----w- c:\programdata\WebEx

2013-04-10 18:11:37 -------- d-----w- c:\users\sal\appdata\roaming\Strongvault

2013-04-10 16:58:16 -------- d-----w- c:\program files\FGIcon

2013-04-10 16:58:13 -------- d-----w- c:\programdata\Wincert

2013-04-10 16:58:08 -------- d-----w- c:\program files\Settings Alerter

2013-04-10 14:09:55 2345984 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 14:09:53 195816 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 14:09:47 3958120 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 14:09:47 3902312 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 14:09:46 69632 ----a-w- c:\windows\system32\smss.exe

2013-04-10 14:09:46 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 14:09:32 2691072 ----a-w- c:\windows\system32\mstscax.dll

2013-04-10 14:09:30 36864 ----a-w- c:\windows\system32\tsgqec.dll

2013-04-10 14:09:30 131072 ----a-w- c:\windows\system32\aaclient.dll

2013-04-10 14:09:05 1210712 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-09 13:53:49 -------- d-----w- C:\Firefox

2013-04-09 13:42:53 94112 ------w- c:\windows\system32\WindowsAccessBridge.dll

2013-04-09 12:14:32 -------- d-----w- c:\users\sal\appdata\local\Programs

2013-03-28 13:31:09 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-03-22 15:51:31 0 ------w- c:\windows\system32\shoF355.tmp

2013-03-15 17:32:45 26840 ------w- c:\windows\system32\drivers\GEARAspiWDM.sys

2013-03-15 17:31:34 -------- d-----w- c:\program files\iPod

2013-03-15 17:31:31 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-03-15 17:31:31 -------- d-----w- c:\program files\iTunes

2013-03-14 18:36:35 0 ------w- c:\windows\system32\sho9E06.tmp

2013-03-14 17:59:59 -------- d-----w- c:\users\sal\appdata\local\TradeStation_Technologies

2013-03-14 15:36:22 6954968 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{3a43189d-7d84-43a0-a014-adcdebe12e73}\mpengine.dll

.

==================== Find3M ====================

.

2013-04-09 13:42:43 861088 ------w- c:\windows\system32\npdeployJava1.dll

2013-04-09 13:42:43 782240 ------w- c:\windows\system32\deployJava1.dll

2013-03-13 15:12:37 693976 ------w- c:\windows\system32\FlashPlayerApp.exe

2013-03-13 15:12:36 73432 ------w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-03-11 20:34:05 33112 ------w- c:\windows\system32\drivers\avgtpx86.sys

2013-02-22 03:46:00 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-02-22 03:38:00 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-02-22 03:34:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-02-22 03:34:03 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-02-22 03:31:46 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-01-17 05:28:58 232336 ------w- c:\windows\system32\MpSigStub.exe

.

============= FINISH: 12:34:21.27 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 5/26/2010 7:34:24 PM

System Uptime: 4/12/2013 11:57:59 AM (1 hours ago)

.

Motherboard: TOSHIBA | | NBWAA

Processor: Celeron® Dual-Core CPU T3000 @ 1.80GHz | U2E1 | 1795/mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 218 GiB total, 169.309 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP291: 4/10/2013 10:21:08 AM - Removed RuneScape Launcher 1.0.4

RP292: 4/10/2013 11:21:16 AM - Removed Internet Explorer Toolbar 4.7 by SweetPacks

RP293: 4/10/2013 11:27:20 AM - Removed Internet Explorer Toolbar 4.7 by SweetPacks

RP294: 4/10/2013 12:01:44 PM - Removed Safari

RP295: 4/10/2013 12:05:42 PM - Removed TradeStation 8.8

RP296: 4/10/2013 12:08:20 PM - Removed Ventrilo Client

RP297: 4/10/2013 12:14:17 PM - Removed Label@Once 1.0.

RP298: 4/10/2013 12:15:56 PM - Removed Pinnacle Studio 12.

RP300: 4/10/2013 12:19:22 PM - Removed NetZero Launcher

RP301: 4/10/2013 12:21:15 PM - Removed Vegas Pro 9.0

RP302: 4/10/2013 12:38:27 PM - Restore Operation

RP303: 4/10/2013 12:44:01 PM - Removed Internet Explorer Toolbar 4.7 by SweetPacks

RP304: 4/10/2013 1:02:03 PM - Restore Operation

RP305: 4/10/2013 2:56:45 PM - Removed TradeStation 9.1

RP306: 4/10/2013 3:49:55 PM - Installed TradeStation 9.1

RP307: 4/10/2013 4:06:00 PM - Removed TradeStation 9.1

RP308: 4/10/2013 4:19:39 PM - Installed TradeStation 9.1

RP309: 4/10/2013 4:28:01 PM - Removed TradeStation 9.1

RP310: 4/10/2013 4:33:50 PM - Installed TradeStation 9.1

RP311: 4/10/2013 4:38:05 PM - Removed TradeStation 9.1

RP312: 4/10/2013 5:09:01 PM - Installed TradeStation 9.1

RP313: 4/10/2013 5:21:39 PM - Removed Internet Explorer Toolbar 4.7 by SweetPacks

RP314: 4/10/2013 5:28:24 PM - Removed TradeStation 9.1

RP315: 4/10/2013 5:34:31 PM - Installed TradeStation 9.1

RP316: 4/10/2013 5:38:49 PM - Windows Update

RP317: 4/11/2013 6:22:57 PM - Windows Update

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.0)

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AVG 2013

Bonjour

Boris Graffiti

Cisco WebEx Meetings

Compatibility Pack for the 2007 Office system

Coupon Companion Plugin

D3DX10

FrostWire 5.2.11

iCloud

IncrediMail

IncrediMail 2.0

Intel® Graphics Media Accelerator Driver

Intel® Matrix Storage Manager

iTunes

Java 7 Update 17

Java Auto Updater

Java™ 6 Update 39

Junk Mail filter update

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Click-to-Run 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office Home and Student 2007

Microsoft Office Home and Student 2010 - English

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Works

MobileMe Control Panel

MSVCRT

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP2 Parser and SDK

Mumble and Murmur

MyToshiba

Norton Internet Security

Pinnacle Studio 12 Ultimate Plugins

Pinnacle Video Driver

PlayReady PC Runtime x86

proDAD Vitascene 1.0

PSD Codec by Ardfry Imaging, LLC (32 bit)

PSD CODEC Version 1.0

Quickbooks Financial Center

QuickTime

Reaching Gold Cap - Wow Schools

Realtek 8136 8168 8169 Ethernet Driver

Realtek High Definition Audio Driver

Realtek USB 2.0 Card Reader

Realtek WLAN Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition

Skype Launcher

Skype Toolbars

Skype™ 5.10

Soft32 Updater

Solitaire-7 5.12

Synaptics Pointing Device Driver

Toshiba Application and Driver Installer

TOSHIBA Assist

TOSHIBA ConfigFree

TOSHIBA Disc Creator

TOSHIBA DVD PLAYER

TOSHIBA Extended Tiles for Windows Mobility Center

TOSHIBA Flash Cards Support Utility

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

TOSHIBA Internal Modem Region Select Utility

Toshiba Online Backup

Toshiba Quality Application

TOSHIBA Recovery Media Creator

TOSHIBA Service Station

TOSHIBA Speech System Applications

TOSHIBA Speech System SR Engine(U.S.) Version1.0

TOSHIBA Speech System TTS Engine(U.S.) Version1.0

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

ToshibaRegistration

TradeStation 9.1

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Utility Common Driver

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

4/9/2013 8:00:43 AM, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The process cannot access the file because it is being used by another process.

4/9/2013 7:42:11 AM, Error: Service Control Manager [7024] - The AVGIDSAgent service terminated with service-specific error %%-536753637.

4/12/2013 11:58:54 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

4/10/2013 12:01:37 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {0B5A2C52-3EB9-470A-96E2-6C6D4570E40F}

4/10/2013 1:00:30 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Volume Shadow Copy service to connect.

4/10/2013 1:00:30 PM, Error: Service Control Manager [7000] - The Volume Shadow Copy service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/10/2013 1:00:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}

.

==== End Of File ===========================

[MrCharlie]

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[Lfine]

Thanks for the Reply

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo...13-roguekiller/

Website : http://tigzy.geeksto...roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 32 bits version

Started in : Normal mode

User : Sal [Admin rights]

Mode : Scan -- Date : 04/12/2013 13:15:14

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 9 ¤¤¤

[RUN][bLACKLISTDLL] HKLM\[...]\Run : USB2Check (RUNDLL32.EXE "C:\windows\system32\PCLECoInst.dll",CheckUSBController) -> FOUND

[TASK][sUSP PATH] Searchya : C:\Users\Sal\AppData\Roaming\Searchya\UPDATE~1\UPDATE~1.EXE /Check [x] -> FOUND

[TASK][sUSP PATH] Updater21804.exe : C:\Users\Sal\AppData\Local\Updater21804\Updater21804.exe /extensionid=21804 /extensionname="Coupon Companion Plugin" /chromeid=jneaojaoiajhnemidnjhoempalnidbhj [x] -> FOUND

[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND

[HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND

[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[APPINIT][sUSP PATH] HKLM\[...]\Windows : AppInit_DLLs (C:\ProgramData\Wincert\win32cert.dll) [-] -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\windows\system32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK2555GSX +++++

--- User ---

[MBR] c369cf7c82bed987d8a3f6cde532191f

[bSP] a42ac7a2e47c56bb8fdbac44868f7f2e : Windows Vista MBR Code

Partition table:

0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 223000 Mo

2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 459778048 | Size: 13973 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_04122013_02d1315.txt >>

RKreport[1]_S_04122013_02d1315.txt

[MrCharlie]

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][bLACKLISTDLL] HKLM\[...]\Run : USB2Check (RUNDLL32.EXE "C:\windows\system32\PCLECoInst.dll",CheckUSBController) -> FOUND

[TASK][sUSP PATH] Searchya : C:\Users\Sal\AppData\Roaming\Searchya\UPDATE~1\UPDATE~1.EXE /Check [x] -> FOUND

[TASK][sUSP PATH] Updater21804.exe : C:\Users\Sal\AppData\Local\Updater21804\Updater21804.exe /extensionid=21804 /extensionname="Coupon Companion Plugin" /chromeid=jneaojaoiajhnemidnjhoempalnidbhj [x] -> FOUND

Now click Delete on the right hand column under Options

-----------------------------------------------

Then........

Please create a new system restore point before running Malwarebytes Anti-Rootkit if you can.

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
  

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot.

Verify that your system is now functioning normally.

MrC

[Lfine]

Here are the logs from Malwarebytes

mbam-log-2013-04-12 (13-43-55).txt

mbar-log-2013-04-12 (14-16-24).txt

[MrCharlie]

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[Lfine]

Combofix log

ComboFix.txt

[MrCharlie]

Please find these files and upload them to VirusTotal for a free scan, let me know the results (just copy back the url)

http://www.virustotal.com/

c:\windows\system32\shoF355.tmp

c:\windows\system32\sho9E06.tmp

~~~~~~~~~~~~~~~~~~~~~~

Next:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion methode. It can be easily uninstalled using the "Uninstall" mode.

1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
   
2. Now click on the Search tab.
   
3. Please post the contents of the log-file created in your next post.
   

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

[Lfine]

https://www.virustotal.com/en/file/e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855/analysis/1365799367/

# AdwCleaner v2.200 - Logfile created 04/12/2013 at 16:51:40

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Home Premium (32 bits)

# User : Sal - SAL-PC

# Boot Mode : Normal

# Running from : C:\Users\Sal\Desktop\adwcleaner.exe

# Option [search]

***** [services] *****

***** [Files / Folders] *****

Folder Found : C:\Program Files\Common Files\AVG Secure Search

Folder Found : C:\Users\Sal\AppData\Local\AVG Secure Search

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Google Chrome v13.0.782.215

File : C:\Users\Sal\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [13926 octets] - [11/04/2013 20:11:22]

AdwCleaner[R2].txt - [1008 octets] - [12/04/2013 16:46:46]

AdwCleaner[R3].txt - [880 octets] - [12/04/2013 16:51:40]

AdwCleaner[s1].txt - [14066 octets] - [11/04/2013 20:11:49]

########## EOF - C:\AdwCleaner[R3].txt - [1000 octets] ##########

[MrCharlie]

Some adware found....lets clear it out.....

1. Please re-run AdwCleaner
   
2. Click on Delete button.
   
3. Confirm each time with OK if asked.
   
4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
   

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Let me know how it is, MrC

[Lfine]

# AdwCleaner v2.200 - Logfile created 04/12/2013 at 17:37:58

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Home Premium (32 bits)

# User : Sal - SAL-PC

# Boot Mode : Normal

# Running from : C:\Users\Sal\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\Common Files\AVG Secure Search

Folder Deleted : C:\Users\Sal\AppData\Local\AVG Secure Search

***** [Registry] *****

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Google Chrome v13.0.782.215

File : C:\Users\Sal\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [13926 octets] - [11/04/2013 20:11:22]

AdwCleaner[R2].txt - [1008 octets] - [12/04/2013 16:46:46]

AdwCleaner[R3].txt - [1069 octets] - [12/04/2013 16:51:40]

AdwCleaner[R4].txt - [1129 octets] - [12/04/2013 17:37:36]

AdwCleaner[s1].txt - [14066 octets] - [11/04/2013 20:11:49]

AdwCleaner[s2].txt - [1068 octets] - [12/04/2013 17:37:58]

########## EOF - C:\AdwCleaner[s2].txt - [1128 octets] ##########

[MrCharlie]

Any improvement ? MrC

[Lfine]

I'ts Running great and no more Pop ups

Thank You

[MrCharlie]

Good......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[Lfine]

Results of screen317's Security Check version 0.99.62

Windows 7 x86 (UAC is disabled!)

Out of date service pack!!

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG Anti-Virus 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

Java 6 Update 39

Java 7 Update 17

Adobe Flash Player 11.6.602.180

Adobe Reader 10.1.0 Adobe Reader out of Date!

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

AVG avgrsx.exe

AVG avgnsx.exe

AVG avgemc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 4%

````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

-------------------------------

Windows 7 x86 (UAC is disabled!)

Out of date service pack!! <---Visit Windows Update for this

Java™ 6 Update 39 <--------uninstall this from add/remove programs

Java 7 Update 17 <-----OK

Adobe Reader 10.1.0 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe.

-----------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!