anti rootkit avg messages

[martin59]

Sorry not a computer person so if you need more info let me know

After scanning with avg free 2013 detected 5 anti rootkits

I tried putting these in sites to see if they were false positives but when I open the direction the .sys file doesnt exist.

AVG says to delete the files I need to reboot but on the next scan they are back.

Please help.... Does this mean someone is accessing my laptop or is it a AVG error

files appear like this

"";"pci.sys, hooked import ntoskrnl.exe IoDetachDevice -> spxr.sys +0x625DC, C:\Windows\System32\Drivers\spxr.sys";"Infected"

"";"pci.sys, hooked import ntoskrnl.exe IoAttachDeviceToDeviceStack -> spxr.sys +0x62650, C:\Windows\System32\Drivers\spxr.sys";"Infected"

"";"Inline hook ataport.SYS DllUnload -> spxr.sys +0x5E360, C:\Windows\System32\Drivers\spxr.sys";"Infected"

"";"atapi.sys, hooked import ataport.SYS AtaPortReadPortUchar -> spxr.sys +0x2D224, C:\Windows\System32\Drivers\spxr.sys";"Infected"

"";"atapi.sys, hooked import ataport.SYS AtaPortReadPortBufferUshort -> spxr.sys +0x2D35C, C:\Windows\System32\Drivers\spxr.sys";"Infected"

these 5 files have changed names from when they were detected the first time

"";"pci.sys, hooked import ntoskrnl.exe IoDetachDevice -> spds.sys +0x625DC, C:\Windows\System32\Drivers\spds.sys";"Secured"

changing from spds.sys to spxr.sys

what is the best way to delete a rootkit if I have one, how can i detect if I do really have one?

Thankyou for any help or advice in advance

[MrCharlie]

Welcome to the forum, please start at the link below:

http://forums.malwar...?showtopic=9573

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!