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MBAM stop working

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Hello, everybody.

My problem is a little strange, but I'll try to explain what is happening:

I'm using MBAM for a long time, and currently I've my PC protected with an antimalware, MBAM Pro, and an antivirus, MSEssentials.

Today, suddenly, MBAM stopped working. Something wrong happened:

-- First, I've got a normal message on the screen indicating that the MB had found a trojan - but the statement suggested that the trojan would be a file of MBAM itself!

-- When I tryed to run MBAM, it says that one specific file was needed to iniciate the program.

-- At the same time, Firefox was mysteriously deleted from the computer - as if it was self-uninstalled, as it happened in the old Mission Impossible serials :-)

-- And the MSE also crashed, with the some indication of a missing file.

So I had to uninstall and reinstall MSE, and the same for the MB. And also I had to reinstall Firefox, of course. At this time, the MSE appears to be working properly. I scanned the PC, and not detected any problem.

But MB, although reinstalled, still does not work. A message appears saying that is not possible to launch the program because the file MSVBVM60.dll does not exist.

I don't know how to solve the problem. And, worse, I do not know where it was originated. Nor why Firefox disappeared and my safety programs, MBAM and MSE, were affected.

Can you help me, please?

Thank you very much.

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  • Root Admin

We will need to get some logs to see what's going on.

Please create an mbam-check log:

  • Download mbam-check.exe from here and save it to your desktop
  • Double-click on mbam-check.exe to run it, it should then open a log file
  • Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post

Next, Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop



Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool, on Vista or Win 7 right click and select Run as administrator

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

    When done, DDS will open two (2) logs:
  1. DDS.txt
  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.


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