Can't start virus-infected desktop

[sbmike]

I have a Dell desktop computer that is several years old. I started having issues with internet searches being redirected. I found that somewhere along the line, a bunch of malware programs got installed on the PC such as yontoo, wambah(?) and others. I thought I had deleted all the files but especially with yontoo, I kept finding files that the search feature did not find even though they were named "yontoo". Long story short, I tried to reboot in safe mode and F8 did not work. So I read that I could change the boot up instructions through msconfig and I reset the startup to boot (minimal). Now when I try to boot the machine, the motor comes on but nothing happens. I created a recovery disk from another computer and tried booting that way, but no go.

Anyone have any idea where I go from here?

[daledoc1]

Hello and welcome, sbmike:

Please follow the recommendations in this pinned topic: Available Assistance For Possibly Infected Computers.

A qualified helper will guide you through the cleanup process to get your computer back up and running.

EDIT: If you're unable to complete the requested preliminary DDS scans because the system is too crippled, please go ahead and start a topic in the malware removal section or help desk, anyway. The experts may be able to use some other methods to help resolve your issue.

Thanks,

daledoc1

[sbmike]

I followed the link but since I cannot boot my desktop, I cannot follow any of the the instructions for the free stuff. contained in the links. Thanks anyway.

[daledoc1]

Hi:

Did you see my edit?

(Sorry, I meant to include that wording with the original reply.)

In any event, the experts in the malware removal section or at the help desk will work with you to try to get the computer bootable and cleaned/repaired of malware damage.

It's just that this sort of work isn't done in this particular section of the forum.

HTH

daledoc1

[sbmike]

Sorry. My brain is fried from trying to fix the problem with the desktop. I reposted in the malware removal section.

Thanks

[daledoc1]

That's OK.

It actually looks as if you've now got **2** posts over in the malware removal section?

(The mods will likely merge them, as there's no need for duplication.)

If I were you, I would sit tight and wait for expert help over in the malware removal section, without trying any more "self-medication", for fear of creating more damage.

Best regards,

daledoc1

[sbmike]

I should have sought your advice before I got to this point. Luckily, I have my laptop as backup which is apparently unaffected by what is going on with the desktop. I think I'll go to bed now.

Thanks again for your assistance.