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Possible infection.


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Hi,

I've been trying to fix my grans computer and we think there might be a possible infection, everytime we go to a website, a security alert pops up and it says that every single website we go to the certificate isnt valid and when I go to view certificate its just a bunch of letters. The computer is also being a little slow. I've run my AVG and Malwarebytes and they have found nothing. Im not sure what to do next. Thanks in advance for any help.

mbam-log-2013-04-05 (19-29-25).txt

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Hi Spaterson89,

Welcome to Malwarebytes Forum

My name is Tomk1. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.

The fixes are specific to your problem and should only be used for the issues on this machine.

Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.

It's often worth reading through these instructions and printing them for ease of reference.

If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.

Please reply to this thread. Do not start a new topic.

Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, feel free to create a new one.

I need a log to look at:

Please download DDS by sUBs from one of the following links and save it to your desktop.


  • [*]Disable any script blocking protection (How to Disable your Security Programs)

    [*]Double click DDS icon to run the tool (may take up to 3 minutes to run)

    [*]When done, DDS.txt will open.

    [*]After a few moments, attach.txt will open in a second window.

    [*]Save both reports to your desktop.

---------------------------------------------------

  • Post the contents of the DDS.txt and Attach.txt report in your next reply

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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